352 Email Marketing jobs in Malaysia

Are you ready to lead and innovate in the world of email marketing? As the Email Marketing Manager, you’ll take charge of strategic planning and execution of email campaigns for multiple brands and regional markets. Your role will include managing the EDM team, driving engagement, enhancing segmentation strategies, and ensuring data security. With a focus on measurable results, you’ll align email marketing efforts with business objectives to elevate performance across the board. Key Responsibilities:

Strategic Campaign Planning & Management

• Oversee the end-to-end planning and execution of email campaigns across diverse brands and regions. • Develop strategies to optimize email engagement, including click-through rates, open rates, and conversion rates. • Collaborate with cross-functional teams (brand coordinators, design, and PMO/IT) to align email marketing with broader marketing objectives. Leadership & Team Development

• Manage, mentor, and develop a team of EDM specialists to ensure the delivery of impactful campaigns. • Assign and prioritize tasks within the team to meet deadlines and maintain quality standards. Data-Driven Optimization

• Monitor and analyze email performance metrics to identify areas for improvement. • Oversee list hygiene and customer segmentation to ensure precise targeting and personalization. • Develop and execute A/B testing plans to drive email campaign success. Explore New Technologies & Platforms

• Identify and implement new tools and technologies to improve email deliverability and performance. Compliance & Data Security

• Uphold the highest standards of customer data security and ethical handling across brands and regions. • Develop and enforce best practices for data protection and compliance. Performance Reporting

• Provide stakeholders with detailed campaign performance reports, including OKR tracking and actionable insights. • Recommend strategic improvements to scale and optimize email marketing performance What You’ll Need:

Experience

• 5–7 years of hands-on experience in email marketing, with a proven track record of delivering results. • Demonstrated success in managing and mentoring email marketing teams. Skills

• Advanced proficiency with email marketing platforms like Elastic Email, Mailchimp, Sendinblue, or similar tools. • Expertise in customer segmentation, personalization, and mapping customer journeys. • Strong analytical skills for interpreting performance metrics and implementing data-driven improvements. Bonus Points For :

• Familiarity with advanced email marketing automation workflows. • Experience in navigating multi-regional email marketing strategies. • A forward-thinking approach to adopting innovative marketing technologies.

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About the Role:

You will design and improve email marketing campaigns within the Salesforce Marketing Cloud platform, using features like Journey Builder, audience segmentation, and automation to deliver personalized customer experiences, analyse campaign performance, and achieve our goals through targeted email communications. You will report to the Senior Manager- Marketing Operations. This role is expected to start by mid-August to participate in a Salesforce training class.

You Will:

• Develop and implement email marketing campaigns across different segments using Salesforce Marketing Cloud tools, including creating email templates, designing content, and setting up automated workflows. Manage full QA to ensure all links work, campaign landing pages are correct, correct rendering on main browsers and mobile devices

• Use customer data to segment audiences and tailor email content for maximum relevance and engagement.

• Design complex customer journeys within Journey Builder to deliver personalized email sequences based on customer interactions and behavior.

• Monitor important email marketing metrics to create insights and inform future campaign strategies

• Work with Experience Delivery, sales, and other partners to align email marketing campaigns with our goals

• Conduct A/B testing on email subject lines, content, and design elements to identify the most effective variations and improve campaign performance.

• Manage subscriber lists, ensuring data accuracy and compliance with email marketing regulations (e.g., CAN-SPAM, GDPR).

• Use a hybrid work schedule

You Have:

• Salesforce Marketing Cloud Certifications: Salesforce Email Specialist, Salesforce Admin

• 2+ years experience in email marketing operations

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site .

#LI-DNP

#LI-Hybrid #GreatPlacetoWork

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Additional Information





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About the Role:

You will design and improve email marketing campaigns within the Salesforce Marketing Cloud platform, using features like Journey Builder, audience segmentation, and automation to deliver personalized customer experiences, analyse campaign performance, and achieve our goals through targeted email communications. You will report to the Senior Manager- Marketing Operations. This role is expected to start by mid-August to participate in a Salesforce training class.

You Will:

• Develop and implement email marketing campaigns across different segments using Salesforce Marketing Cloud tools, including creating email templates, designing content, and setting up automated workflows. Manage full QA to ensure all links work, campaign landing pages are correct, correct rendering on main browsers and mobile devices

• Use customer data to segment audiences and tailor email content for maximum relevance and engagement.

• Design complex customer journeys within Journey Builder to deliver personalized email sequences based on customer interactions and behavior.

• Monitor important email marketing metrics to create insights and inform future campaign strategies

• Work with Experience Delivery, sales, and other partners to align email marketing campaigns with our goals

• Conduct A/B testing on email subject lines, content, and design elements to identify the most effective variations and improve campaign performance.

• Manage subscriber lists, ensuring data accuracy and compliance with email marketing regulations (e.g., CAN-SPAM, GDPR).

• Use a hybrid work schedule

You Have:

• Salesforce Marketing Cloud Certifications: Salesforce Email Specialist, Salesforce Admin

• 2+ years experience in email marketing operations

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site .

#LI-Hybrid #GreatPlacetoWork

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#J-18808-Ljbffr

15 hours ago Be among the first 25 applicants

Direct message the job poster from Hamilton Emails

Helping D2C brands increase their retention through principle-based marketing strategies | $20M+ Email Revenue Generated

We're a fast-growing email marketing agency scaling eCommerce brands through world-class lifecycle strategies. Our clients come to us because they want sharp thinking, proactive execution, and profitable customer retention.

We've had a strong start to the year and are scaling fast. To keep our momentum, we're building an elite team of Account Managers who want ownership, impact, and growth.

Our clients are 7-8 figure eCommerce brands built from passion. You'll work directly with founders who've built these businesses from scratch - these are their passion projects, and your work has a tangible impact on their success. You get an inside look into what makes the most successful eCommerce brands tick.

If you want to be a passenger - this is not for you. If you want to own your accounts, grow with a winning team, and become a strategic operator - read on.

About the Role

As an Account Manager, you will be the strategic partner and trusted advisor to our eCommerce clients.

As a Part Time Role, this role will be during the hours of 10am-4pm AEST.

At Full Time, this role will be during the hours between 10am-6pm AEST.

This is not a coordination role - you'll own the client relationship end to end, supported by world-class copywriters, designers, and tech specialists.

Your mission:

• Drive retention, growth, and email marketing revenue for our clients
• Proactively identify gaps and opportunities in client accounts
• Communicate clearly, directly, and fast with clients and internal teams
• Build trusted relationships that keep clients retained long term

You will have:

• Direct access to brand owners and decision-makers
• Autonomy to make smart decisions fast
• An opportunity to grow into leadership as we scale
• Own the day-to-day relationship with a portfolio of eCommerce clients
• Review account performance, report insights, and recommend strategy pivots
• Coordinate with internal copywriters, designers, and technical specialists to deliver best-in-class campaigns and flows
• Proactively manage deadlines and deliverables
• Lead monthly strategy calls and present reports
• Identify upsell opportunities and help clients expand their scope
• Maintain high client retention and satisfaction scores
• Continuously improve internal processes and playbooks

What We're Looking For

Ownership mindset: You treat client accounts like your own business. No babysitting.

Proactivity: You spot problems before they happen and move fast to fix them.

Strategic thinking: You can see the big picture and create actionable plans.

Fast learner: You pick up new tools and client industries quickly.

Clear communicator: You write and speak with clarity, confidence, and care.

️ Klaviyo Experience: 2yrs+ years with Klaviyo is very highly regarded

Team player: You work well with creatives and technical teams to deliver outcomes.

• 2+ years in an Account Manager, Customer Success, or Project Manager role
• 2+ years of Klaviyo experience
• Ideally agency or high client-volume experience
• Fluent written and spoken English
• Obsessed with client success and personal growth
• Competitive Base + Performance bonus structure
• The opportunity to work directly with passionate founders of 7-8 figure eCommerce brands

What's In It For You

• Autonomy: Own your accounts, make real decisions
• Meaningful Work: You're helping real people fulfil their passions - these are their passion projects built from scratch, not soulless corporations
• Growth: Fast-track career progression as we scale
• Training: Access to our elite AM playbook and resources
• Impact: Work with exciting, scaling eCommerce brands
• Remote-first: Work from anywhere with flexibility

How to Apply

Send us:

• Your CV / LinkedIn profile
• A quick video introducing yourself and why you’re a great fit for this role. (Submit a loom video or google drive / youtube link)

This is not a corporate 9-5 job. We're a fast-growing team building something special - and we want sharp, hungry operators who are ready to grow with us.

If that's you, we want to meet you.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Part-time

Job function

• Job function Marketing and Consulting
• Industries Advertising Services

Referrals increase your chances of interviewing at Hamilton Emails by 2x

Get notified about new Account Manager jobs in Malaysia .

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WFH Senior Account Manager Overseas Sales for Promotional Products Account Manager - Events Management (Pharma/Med Comms)

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Brand Account Manager (Malaysian Market, with Chinese language)

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Johor Baharu, Johore, Malaysia 1 month ago

Johor Bahru, Johore, Malaysia 12 hours ago

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Post Listing Research and Account Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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About the Role: You will design and improve email marketing campaigns within the Salesforce Marketing Cloud platform, using features like Journey Builder, audience segmentation, and automation to deliver personalized customer experiences, analyse campaign performance, and achieve our goals through targeted email communications. You will report to the Senior Manager- Marketing Operations. This role is expected to start by mid-August to participate in a Salesforce training class. You Will: Develop and implement email marketing campaigns across different segments using Salesforce Marketing Cloud tools, including creating email templates, designing content, and setting up automated workflows. Manage full QA to ensure all links work, campaign landing pages are correct, correct rendering on main browsers and mobile devices

Use customer data to segment audiences and tailor email content for maximum relevance and engagement.

Design complex customer journeys within Journey Builder to deliver personalized email sequences based on customer interactions and behavior.

Monitor important email marketing metrics to create insights and inform future campaign strategies

Work with Experience Delivery, sales, and other partners to align email marketing campaigns with our goals

Conduct A/B testing on email subject lines, content, and design elements to identify the most effective variations and improve campaign performance.

Manage subscriber lists, ensuring data accuracy and compliance with email marketing regulations (e.g., CAN-SPAM, GDPR).

Use a hybrid work schedule

You Have: Salesforce Marketing Cloud Certifications: Salesforce Email Specialist, Salesforce Admin

2+ years experience in email marketing operations

How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development. About Us: At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. Learn more about The Association on

LinkedIn

and our

Career Site . #LI-DNP

#LI-Hybrid #GreatPlacetoWork We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Additional Information

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About the Role: You will design and improve email marketing campaigns within the Salesforce Marketing Cloud platform, using features like Journey Builder, audience segmentation, and automation to deliver personalized customer experiences, analyse campaign performance, and achieve our goals through targeted email communications. You will report to the Senior Manager- Marketing Operations. This role is expected to start by mid-August to participate in a Salesforce training class. You Will: Develop and implement email marketing campaigns across different segments using Salesforce Marketing Cloud tools, including creating email templates, designing content, and setting up automated workflows. Manage full QA to ensure all links work, campaign landing pages are correct, correct rendering on main browsers and mobile devices

Use customer data to segment audiences and tailor email content for maximum relevance and engagement.

Design complex customer journeys within Journey Builder to deliver personalized email sequences based on customer interactions and behavior.

Monitor important email marketing metrics to create insights and inform future campaign strategies

Work with Experience Delivery, sales, and other partners to align email marketing campaigns with our goals

Conduct A/B testing on email subject lines, content, and design elements to identify the most effective variations and improve campaign performance.

Manage subscriber lists, ensuring data accuracy and compliance with email marketing regulations (e.g., CAN-SPAM, GDPR).

Use a hybrid work schedule

You Have: Salesforce Marketing Cloud Certifications: Salesforce Email Specialist, Salesforce Admin

2+ years experience in email marketing operations

How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development. About Us: At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. Learn more about The Association on

LinkedIn

and our

Career Site . #LI-Hybrid #GreatPlacetoWork We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#J-18808-Ljbffr

15 hours ago Be among the first 25 applicants Direct message the job poster from Hamilton Emails Helping D2C brands increase their retention through principle-based marketing strategies | $20M+ Email Revenue Generated

We're a fast-growing email marketing agency scaling eCommerce brands through world-class lifecycle strategies. Our clients come to us because they want sharp thinking, proactive execution, and profitable customer retention. We've had a strong start to the year and are scaling fast. To keep our momentum, we're building an elite team of Account Managers who want ownership, impact, and growth. Our clients are 7-8 figure eCommerce brands built from passion. You'll work directly with founders who've built these businesses from scratch - these are their passion projects, and your work has a tangible impact on their success. You get an inside look into what makes the most successful eCommerce brands tick. If you want to be a passenger - this is not for you. If you want to own your accounts, grow with a winning team, and become a strategic operator - read on. About the Role As an Account Manager, you will be the strategic partner and trusted advisor to our eCommerce clients. As a Part Time Role, this role will be during the hours of 10am-4pm AEST. At Full Time, this role will be during the hours between 10am-6pm AEST. This is not a coordination role - you'll own the client relationship end to end, supported by world-class copywriters, designers, and tech specialists. Your mission: Drive retention, growth, and email marketing revenue for our clients Proactively identify gaps and opportunities in client accounts Communicate clearly, directly, and fast with clients and internal teams Build trusted relationships that keep clients retained long term You will have: Direct access to brand owners and decision-makers Autonomy to make smart decisions fast An opportunity to grow into leadership as we scale Own the day-to-day relationship with a portfolio of eCommerce clients Review account performance, report insights, and recommend strategy pivots Coordinate with internal copywriters, designers, and technical specialists to deliver best-in-class campaigns and flows Proactively manage deadlines and deliverables Lead monthly strategy calls and present reports Identify upsell opportunities and help clients expand their scope Maintain high client retention and satisfaction scores Continuously improve internal processes and playbooks What We're Looking For Ownership mindset:

You treat client accounts like your own business. No babysitting. Proactivity:

You spot problems before they happen and move fast to fix them. Strategic thinking:

You can see the big picture and create actionable plans. Fast learner:

You pick up new tools and client industries quickly. Clear communicator:

You write and speak with clarity, confidence, and care. ️

Klaviyo Experience:

2yrs+ years with Klaviyo is very highly regarded Team player:

You work well with creatives and technical teams to deliver outcomes. 2+ years in an Account Manager, Customer Success, or Project Manager role 2+ years of Klaviyo experience Ideally agency or high client-volume experience Fluent written and spoken English Obsessed with client success and personal growth Competitive Base + Performance bonus structure The opportunity to work directly with passionate founders of 7-8 figure eCommerce brands What's In It For You Autonomy: Own your accounts, make real decisions Meaningful Work: You're helping real people fulfil their passions - these are their passion projects built from scratch, not soulless corporations Growth: Fast-track career progression as we scale Training: Access to our elite AM playbook and resources Impact: Work with exciting, scaling eCommerce brands Remote-first: Work from anywhere with flexibility How to Apply Send us: Your CV / LinkedIn profile A quick video introducing yourself and why you’re a great fit for this role. (Submit a loom video or google drive / youtube link) This is not a corporate 9-5 job. We're a fast-growing team building something special - and we want sharp, hungry operators who are ready to grow with us. If that's you, we want to meet you. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Part-time Job function

Job function Marketing and Consulting Industries Advertising Services Referrals increase your chances of interviewing at Hamilton Emails by 2x Get notified about new Account Manager jobs in

Malaysia . Customer Success Manager/ Account Manager 202507

Malaysia SGD42,000.00-SGD60,000.00 3 weeks ago Account Manager Luxury Communications (KL)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Petaling Jaya, Selangor, Malaysia 7 hours ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 4 days ago Sales Account Manager (Penang, Malaysia/ USD/ WFH)

Malaysia MYR11,000.00-MYR11,000.00 2 months ago WFH Senior Account Manager Overseas Sales for Promotional Products

Account Manager - Events Management (Pharma/Med Comms)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago George Town, Penang, Malaysia 1 month ago Brand Account Manager (Malaysian Market, with Chinese language)

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Johor Baharu, Johore, Malaysia 1 month ago Johor Bahru, Johore, Malaysia 12 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Post Listing Research and Account Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Join to apply for the

Email Marketing Specialist (Salesforce)

role at

Association of International Certified Professional Accountants 5 days ago Be among the first 25 applicants Join to apply for the

Email Marketing Specialist (Salesforce)

role at

Association of International Certified Professional Accountants Direct message the job poster from Association of International Certified Professional Accountants You will design and improve email marketing campaigns within the Salesforce Marketing Cloud platform, using features like Journey Builder, audience segmentation, and automation to deliver personalized customer experiences, analyse campaign performance, and achieve our goals through targeted email communications. You will report to the Senior Manager- Marketing Operations. This role is expected to start by mid-August to participate in a Salesforce training class. You Will: Use customer data to segment audiences and tailor email content for maximum relevance and engagement. Design complex customer journeys within Journey Builder to deliver personalized email sequences based on customer interactions and behavior. Monitor important email marketing metrics to create insights and inform future campaign strategies Work with Experience Delivery, sales, and other partners to align email marketing campaigns with our goals Conduct A/B testing on email subject lines, content, and design elements to identify the most effective variations and improve campaign performance. Manage subscriber lists, ensuring data accuracy and compliance with email marketing regulations (e.g., CAN-SPAM, GDPR). Use a hybrid work schedule Qualifications - External You Have: Salesforce Marketing Cloud Certifications: Salesforce Email Specialist, Salesforce Admin 2+ years experience in email marketing operations How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development. About Us: At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. Learn more about The Association on LinkedIn and our Career Site. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

Job function Marketing Industries Accounting Referrals increase your chances of interviewing at Association of International Certified Professional Accountants by 2x Get notified about new Email Marketing Specialist jobs in

Petaling Jaya, Selangor, Malaysia . E-Commerce Digital Marketing Specialist (MYSG)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago Digital Marketing Specialist (Social Media)

Marketing Communications (Digital) Specialist

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Petaling Jaya, Selangor, Malaysia 8 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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This job is for an Email & Retention Marketing Executive who runs email and WhatsApp campaigns to keep customers coming back. You might like this job because you’ll creatively engage with audiences and see direct results from your strategies!

• Manage and execute BloomThis’ email, WhatsApp, and loyalty marketing programs, including list creation/segmentation, layout design, link tagging, scheduling, and test setup
• Continuously improve retention KPIs: deliverability, open rates, click-through rates, conversions, opt-outs, revenue, lifetime value, and other business-specific goals
• Research and implement new strategies for email and retention marketing
• Develop and manage monthly email and WhatsApp marketing calendars
• Plan, build, and launch acquisition/lead-generation campaigns via email and WhatsApp
• Set up automated flows and lifecycle campaigns
• Create and execute weekly campaign blasts
• Conduct A/B testing to refine strategy and improve results
• Generate and analyse weekly/monthly performance reports
• Collaborate with the team to brainstorm product and campaign ideas

Job Requirements Requirements

• 1–2 years of experience in email and/or retention marketing
• Bachelor's degree in Mass Communications, Marketing, or a related field
• Proficiency with email and WhatsApp marketing platforms (e.g., Klaviyo, WATI, or similar ESPs)
• Solid understanding of email and WhatsApp best practices
• Experience in e-commerce retention marketing
• Strong analytical skills and ability to interpret data to optimise performance
• Excellent communication, organisation, and time management skills
• Creative mindset with a keen eye for design and copy
• Ability to manage multiple projects in a fast-paced, ever-evolving environment
• A passion for learning, experimentation, and continuous improvement

Skills

Customer Retention

Analytical Skills

Data Collection

Data Analysis

Time Management

Creative Problem Solving

Creative Thinking

Email Marketing

Company Benefits Group Hospitalisation & Surgical Benefit

We care a lot for our employee's well-being and health so we got you covered!

Free Flowers!

We provide our employees annual credit to redeem free flowers and discounts to shop for all our products.

We provide monthly travel allowance so everyone comes to work happy.

We provide eye care & dental care for our employess too!

Team Engagement

Team engagement activities are done from time to time to keep our people in shape and fit!

Recharge Room

We care for our employees that we set up recharge room for them to take a break and get back to momentum!

BloomThis is an e-commerce company that delivers premium fresh flowers on demand and via subscription.With the current operations of an online store and 3 retail outlets, BloomThis is on a mission to create moments of happiness by using technology to create the best possible experience of buying and receiving flowers. We set ourselves apart by offering handcrafted artisan flowers designed by our highly skilled.

Our vision is to be SEA's most personalised talent ecosystem; elevating human progress by helping careers and companies grow.

Community Guidelines Privacy Policy Terms & Conditions Site Map

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