78 Education Manager jobs in Malaysia

Overview

L’Oréal is the world's largest and most profitable beauty company. Present in over 150 countries, L’Oréal has catered to all forms of beauty for over 100 years and has built an unrivalled portfolio of more than 36 brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx Professional Makeup, IT Cosmetics, Lancôme, Kiehl's, Urban Decay, Shu Uemura, Giorgio Armani, Yves Saint Laurent Beauté, Ralph Lauren, Diesel, Biotherm, Clarisonic, Kérastase, L'Oréal Professionnel, Matrix, Vichy and La Roche-Posay. For more than a century, L’Oréal has devoted itself to beauty. The group’s mission is to provide the best in cosmetics innovation to women and men worldwide with respect for diversity. Our ambition is to win over one billion more consumers by creating cosmetic products that meet diverse beauty needs and desires. Our business is energetic and vibrant, underpinned by strong ethical principles and six founding values: Passion, Innovation, Entrepreneurial Spirit, Open-mindedness, Quest for Excellence and Responsibility. We aim to be pioneers in the beauty tech world, leveraging data and artificial intelligence to personalize and customize experiences. We seek talented individuals to join us on this mission. Why join us?

As the world’s #1 beauty company, L’Oréal empowers its people to take bets, think creatively, defend convictions, be resilient and leave their mark. We offer opportunities, fast-track careers, and early responsibilities. L’Oréal has ambitious goals and emphasizes learning experiences that help you stretch your potential. We define success as making a positive, conscious impact and encourage you to think and act beyond your job to drive innovation and stay ahead globally. Job title: Education Manager Key Job Accountabilities Business Development Development and execution of local market education strategy in alignment with brand strategy. Drive business development and luxury brand positioning via trainings on product, services and soft skills; strong understanding of brand values and 7K standards to build brand love and luxury mindset. Trainings to BAs of Sephora, kiosk and FSS. Lead conception and adaptation of new education and training projects beyond current products and services, including brand-led initiatives, division education projects, digital upskilling for stylists and luxury trainings. Education direct to consumers via live sessions on online platforms and at partner events/masterclasses. Identify opportunities/gaps, analyze market share, and collaborate with brand and commercial teams to uplift store productivity. Develop education content materials, translate materials to local language, validate product/service menus, and prepare scripts for direct-to-consumer education; support brand on product and service content. Localize service protocols and pricing for education materials; plan routing with 60% trade and 40% classes (offline and online). Monitor competition and report on market initiatives; maintain strong partnerships with Care Coaches. Training Excellence Create organized training modules and schedules to ensure efficiency and productivity across channels; trainee list includes stylists, all product advisors, and omni-channel account partners. Track and ensure efficiency of education sessions. Execute trainings for internal stakeholders in-line with brand initiatives. O+O Initiatives Develop localized offline and digital education content for trade and consumer, aligned with brand equity. Develop and upload education content on social media to drive online engagement. Influence and inspire network of hairstylists to follow brand social pages and tag brand for their salon work. Reporting Monthly reporting on education activities and photo submission of salon visitations. Professional & Technical Competencies Embodies Brand Identity & Knowledge of Selective Beauty Universe Master brand identity and sense of purpose. Master luxury customer service. Master fundamental knowledge: products, categories, gestures, sales and service. Master knowledge of competition, market, clients, and trends. Drives Business Through Service & Retail Education Elaborates service & retail education plans aligned with business priorities. Cooperates with 360° internal and external stakeholders to guarantee a consistent customer experience. Pilots and monitors Retail Education efficiency. Designs, Transmits & Empowers Designs appropriate learning solutions for Customer Experience. Delivers & transmits Education Contents. Provides personalized follow-up & coaching. Animates learning communities with passion. Elevates Customer Experience & Service Attitude Fosters empathy. Knows customer profiles and transmits customer centricity. Continuously elevates service standards and POS execution according to brand specificities. Others Strong training capabilities to conduct engaging training sessions online and offline. Digitally savvy with knowledge of latest gear, social apps, editing programs, and equipment to conduct online trainings/livestreaming. Proficient in Microsoft Office and social media apps. Strong team player with collaboration spirit. Ability to conduct training sessions effectively in English and Mandarin. L’Oréal Competencies INNOVATOR STRATEGIST PEOPLE DEVELOPER INTEGRATOR ENTREPRENEUR

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Overview

As a Clinical Education Manager at Baxter, you will play a pivotal role in leading clinical initiatives and ensuring the effective implementation of our healthcare solutions across your designated region. This individual contributor position focuses on driving clinical excellence and fostering relationships with healthcare professionals to enhance patient care and outcomes. Your expertise will be crucial in aligning clinical strategies with Baxter's mission to save and sustain lives.

Key Responsibilities

• Clinical Strategy Development :
  • Develop and implement regional clinical strategies that align with Baxter’s overall business objectives and enhance patient care. This includes identifying opportunities for improvement and innovation in clinical practices and ensuring that these strategies are effectively communicated and executed within the region.
  • Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure the integration of clinical insights into product offerings and promotional strategies. Your input will be vital in shaping the clinical narrative around Baxter’s products.
• Stakeholder Engagement :
  • Build and maintain strong relationships with key stakeholders, including healthcare providers, hospital administrators, and clinical staff. This involves regular communication and engagement to understand their needs, challenges, and feedback regarding Baxter’s products and services.
  • Serve as a clinical resource and advocate for Baxter’s products, ensuring that healthcare professionals are well-informed about the benefits and applications of our solutions. You will be responsible for addressing any clinical inquiries and providing evidence-based information to support product usage.
• Training and Education :
  • Design and deliver comprehensive training programs for healthcare providers to enhance their understanding of Baxter’s products and therapies. This includes creating educational materials, conducting workshops, and facilitating hands-on training sessions to ensure effective product utilization.
  • Ensure that all stakeholders are equipped with the necessary knowledge and skills to effectively utilize Baxter’s solutions. This may involve developing ongoing education initiatives to keep healthcare professionals updated on the latest clinical practices and product advancements.
• Clinical Support and Consultation :
  • Provide direct clinical support to healthcare providers by offering consultations on best practices, product applications, and patient management strategies. Your expertise will help clinicians optimize patient care and improve outcomes.
  • Act as a liaison between Baxter and healthcare facilities, facilitating communication and collaboration to address any clinical challenges or concerns that may arise. This role requires a proactive approach to problem-solving and a commitment to supporting healthcare providers in their efforts to deliver high-quality care.
• Compliance and Quality Assurance :
  • Ensure compliance with all regulatory and company policies related to clinical practices and patient safety. This includes staying informed about relevant regulations and guidelines and ensuring that all clinical activities adhere to these standards.
  • Participate in quality assurance initiatives to continuously improve clinical processes and patient care standards. You will be responsible for identifying areas for improvement and implementing strategies to enhance the quality of care provided to patients.

Qualifications

• Education :
  • Bachelor’s degree in Nursing, Healthcare Administration, or a related field; a Master’s degree is preferred.
• Experience :
  • Minimum of 10 years of experience in a clinical management role within the healthcare or medical device industry.
  • Proven track record of driving successful clinical initiatives and engaging with healthcare professionals.
• Skills :
  • Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
  • Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.

Travel Requirements

• Willingness to travel extensively within the assigned region (up to 60% travel may be required) to meet with healthcare providers and support clinical initiatives.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Assistant Education Manager (Based in Singapore)

Coty Federal Territory of Kuala Lumpur, Malaysia

Assistant Education Manager (Based in Singapore)

Coty Federal Territory of Kuala Lumpur, Malaysia

3 days ago Be among the first 25 applicants

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seek to minimize its impact on the environment. For additional information about Coty Inc., please visit

*This role will be base in Singapore and relocation required*

ROLE AND DEPARTMENT

The Assistant Education Manager is responsible for designing, developing, and training programs to help the Beauty Advisor Team develop competency and skill set in order to perform efficiently in ensuring retail excellence from our sales force.

RESPONSIBILITIES

• Devise and/or adapt training programs and materials, and deliver adequate training to enable field staffs to effectively and qualitatively sell innovations and priority brands, and achieve qualitative and quantitative commercial targets set.
• Develop and implement training programs for field staff on skill enhancement, performance improvement, career development, new hire orientation programs etc.
• Uphold the high performance, grooming and behavioural standards expected of the sales force, and ensure that BAs understand and uphold the same.
• Work with Marketing, and Commercial Teams to understand objectives set for each key retailer and brand, define gaps and work towards improving and closing these sales force-related, productivity-related gaps
• Conduct regular OTJ training at all key stores and counters with the objective of helping BAs sharpen their selling competencies, overcome selling challenges, and assessing BAs’ potential and performance
• Provide post-training reports to give ongoing perspective on individuals and teams in terms of competencies, learning needs and attitude
• Proactively engage with retailers’ training department to schedule formal/informal, in-person and digital, training sessions with the objective of ensure that Coty’s key brands and products are always top of mind
• Partner with Retail Operations to constantly assess and evolve the BA talent pool to anticipate business needs (eg launching skincare)
• Prepare and maintain training course materials, equipment and supplies (eg products, tools etc). Plan, schedule and inform sales force about the training events in advance.
• Spend 50% of his/her time in the trade, and on the ground; possible more in the initial year

We’d love to see candidates who have:

• Minimum of 3 years’ experience in the beauty industry with background in training & retail operations
• Skincare/Cabin experience is strongly preferred
• University Degree or above in related field
• Excellent communication, presentation and organizational skills, ability to lead large scale training conferences, workshops and live streaming activities.
• Individual must possess advanced research, creativity, adaptability and problem-solving skills

WHAT WE OFFER

This is unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse and environment with a team who are passionate about the work they do and know how to have some fun along the way.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Education, Training, and General Business
• Industries Personal Care Product Manufacturing

Referrals increase your chances of interviewing at Coty by 2x

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Overview

As a Clinical Education Manager at Baxter, you will play a pivotal role in leading clinical initiatives and ensuring the effective implementation of our healthcare solutions across your designated region. This individual contributor position focuses on driving clinical excellence and fostering relationships with healthcare professionals to enhance patient care and outcomes. Your expertise will be crucial in aligning clinical strategies with Baxter's mission to save and sustain lives. Key Responsibilities

Clinical Strategy Development :

Develop and implement regional clinical strategies that align with Baxter’s overall business objectives and enhance patient care. This includes identifying opportunities for improvement and innovation in clinical practices and ensuring that these strategies are effectively communicated and executed within the region. Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure the integration of clinical insights into product offerings and promotional strategies. Your input will be vital in shaping the clinical narrative around Baxter’s products.

Stakeholder Engagement :

Build and maintain strong relationships with key stakeholders, including healthcare providers, hospital administrators, and clinical staff. This involves regular communication and engagement to understand their needs, challenges, and feedback regarding Baxter’s products and services. Serve as a clinical resource and advocate for Baxter’s products, ensuring that healthcare professionals are well-informed about the benefits and applications of our solutions. You will be responsible for addressing any clinical inquiries and providing evidence-based information to support product usage.

Training and Education :

Design and deliver comprehensive training programs for healthcare providers to enhance their understanding of Baxter’s products and therapies. This includes creating educational materials, conducting workshops, and facilitating hands-on training sessions to ensure effective product utilization. Ensure that all stakeholders are equipped with the necessary knowledge and skills to effectively utilize Baxter’s solutions. This may involve developing ongoing education initiatives to keep healthcare professionals updated on the latest clinical practices and product advancements.

Clinical Support and Consultation :

Provide direct clinical support to healthcare providers by offering consultations on best practices, product applications, and patient management strategies. Your expertise will help clinicians optimize patient care and improve outcomes. Act as a liaison between Baxter and healthcare facilities, facilitating communication and collaboration to address any clinical challenges or concerns that may arise. This role requires a proactive approach to problem-solving and a commitment to supporting healthcare providers in their efforts to deliver high-quality care.

Compliance and Quality Assurance :

Ensure compliance with all regulatory and company policies related to clinical practices and patient safety. This includes staying informed about relevant regulations and guidelines and ensuring that all clinical activities adhere to these standards. Participate in quality assurance initiatives to continuously improve clinical processes and patient care standards. You will be responsible for identifying areas for improvement and implementing strategies to enhance the quality of care provided to patients.

Qualifications

Education :

Bachelor’s degree in Nursing, Healthcare Administration, or a related field; a Master’s degree is preferred.

Experience :

Minimum of 10 years of experience in a clinical management role within the healthcare or medical device industry. Proven track record of driving successful clinical initiatives and engaging with healthcare professionals.

Skills :

Strong analytical and problem-solving abilities, with a focus on data-driven decision-making. Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.

Travel Requirements

Willingness to travel extensively within the assigned region (up to 60% travel may be required) to meet with healthcare providers and support clinical initiatives. Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

#J-18808-Ljbffr

Overview

Job Type: Fixed-Term Contract: Two Years (renewable)

The Financial Industry Collective Outreach (FINCO) is a collaborative initiative pioneered by financial institutions (FIs) in Malaysia, with the guidance of Bank Negara Malaysia, to provide underprivileged children with the guidance and educational tools they need to achieve their life goals. FINCO seeks to achieve these objectives through the collective development of programmes in English Proficiency, Life Aspiration, Financial Literacy and Disaster Relief as well as through shared programmes supported by individual financial institutions.

FINCO works closely on national initiatives with the Ministry of Education Malaysia. Programmes are designed to benefit government Primary and Secondary schools across Malaysia which have high intakes of students from B40 communities to provide teacher training, student workshops and reading resources as well as other initiatives which aim to provide students with equal access to high quality educational opportunities. For more information go to

The Senior Programme Manager English Proficiency supports the FINCO Delivery Team which includes Project Manager and coordinators, and Education Partners who are based in states across Malaysia. The post holder will work closely with the FINCO Management Team on all aspects of programme design, delivery and reporting and with the selected training service providers.

Main Duties

Main duties are focused on developing high-quality teaching resources, workshop content and delivery for FINCO’s English Proficiency Pillar, including research and development of resources, capacity building, activities, quality assurance and line management of one Project Manager and Coordinators.

Roles and Responsibilities

Programme Planning: Support the Programme Director in identifying annual strategic priorities and programme planning.

• Support the research and development of strategy, programmes, objectives and intended outcomes and outputs.
• Input into detailed programme activity and implementation plans, and delivery timelines.
• Evaluate existing resources and project implementation mechanisms and lead on the necessary resource redesign or project development.
• Support the development of programme budgets to ensure effective use of available resources.
• Identify any goods, services and resources that need to be procured during project delivery and assist in the procurement process, as required, and in line with FINCO’s finance SOPs.
• Identify relevant collaboration or delivery partners to support the design and execution of activities.
• Ensure child protection, health and safety, equal opportunities and diversity and Anti-Bribery and Corruption policies are considered during planning and consistently implemented, and any potential or actual malpractice is reported.

Programme Delivery: Design, deliver and evaluate resources, activities and workshops for teachers and students.

• Oversee logistics for training and workshops and liaise with JPNs and training providers, as necessary.
• Design and deliver short workshops or training sessions to build the capacity of teachers and/or students in line with programme objectives.
• Design resources, surveys, challenges and competitions which support the implementation of strategies to improve teaching and learning or directly support students’ learning.
• Monitor implementation by Project Managers and Coordinators and Education Partners and provide guidance and support, as required.
• Monitor and review submission of programme, challenge, competition or survey documents and data from schools, students or teachers and take any remedial action required to ensure programme objectives and outputs are achieved.
• Ensure FINCO’s branding and project IP are protected and in line with service provider agreements.
• Monitor programme budgets and work closely with the Programme Director and Accounts Manager to ensure accurate reporting of finances.

Monitoring and Evaluation: Input into the development of the monitoring and evaluation plan and tools, and support implementation and reporting.

• Support the Programme Director in the development of the monitoring and evaluation plan and development of data collection tools.
• Support the Programme Director in the analysis of data and reporting.
• Communications: Lead on planning and Input into regular communications with internal and external stakeholders.
• Lead on the development of programme and activity level briefing and promotional documents.
• Work with the Senior Manager Communications to develop an annual programme communications plan and support its implementation.
• Identify and develop programme Impact stories and support the development of social media posts.
• Support the Programme Director and CEO to develop regular programme activity and impact reports for internal and external stakeholders.

Stakeholder Management

• Maintain strong relationships with the relevant Ministry of Education officials, members of the financial industry and programme partners.
• Be updated on all FINCO programmes and be an ambassador for FINCO.

Events

• Support the Backbone team in the organisation of relevant events, including FINCO’s Annual Awards.

Qualifications

• Senior Manager English Proficiency: Bachelor’s Degree and/or English Language Teaching qualification.

Skills and Knowledge

• Highly organized with excellent attention to detail and the ability to manage several activities at the same time to meet deadlines and in line with quality standards.
• Strong communication skills including fluency in English and Bahasa Malaysia.
• An analytical mind and ability to think critically to solve problems that arise.
• Ability to work independently while maintaining effective working relationships with remote colleagues including the FINCO Backbone, Education Partners, FINCO members and other stakeholders.
• Ability to mentor and provide feedback to others in order to achieve shared goals.

Experience

• 5-7 years of relevant full-time experience in education, including hands-on design and delivery of either short- or long-term capacity building initiatives for educators.
• Experience in developing high quality and engaging resources for students.
• Experience of implementing monitoring and evaluation systems.
• Experience of working with non-profits or on CSR or community engagement programmes with a focus on impact (desirable).

Benefits

• Salary commensurate with experience.
• EPF, SOCSO, EIS.
• Annual medical Insurance allowance.
• Annual performance related bonus.
• Paid annual leave.

Other Information

• The FINCO team work from different locations, including a fixed office and home so the postholder should ensure they have access to a phone, and stable Wi-Fi.
• Occasional travel to schools within Malaysia is necessary.

Cover letter and CV should be submitted by Tuesday 17 September 2025 to

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Overview

Job Type: Fixed-Term Contract: Two Years (renewable) The Financial Industry Collective Outreach (FINCO) is a collaborative initiative pioneered by financial institutions (FIs) in Malaysia, with the guidance of Bank Negara Malaysia, to provide underprivileged children with the guidance and educational tools they need to achieve their life goals. FINCO seeks to achieve these objectives through the collective development of programmes in English Proficiency, Life Aspiration, Financial Literacy and Disaster Relief as well as through shared programmes supported by individual financial institutions. FINCO works closely on national initiatives with the Ministry of Education Malaysia. Programmes are designed to benefit government Primary and Secondary schools across Malaysia which have high intakes of students from B40 communities to provide teacher training, student workshops and reading resources as well as other initiatives which aim to provide students with equal access to high quality educational opportunities. For more information go to The Senior Programme Manager English Proficiency supports the FINCO Delivery Team which includes Project Manager and coordinators, and Education Partners who are based in states across Malaysia. The post holder will work closely with the FINCO Management Team on all aspects of programme design, delivery and reporting and with the selected training service providers.

Main Duties

Main duties

are focused on developing high-quality teaching resources, workshop content and delivery for FINCO’s English Proficiency Pillar, including research and development of resources, capacity building, activities, quality assurance and line management of one Project Manager and Coordinators.

Roles and Responsibilities

Programme Planning: Support the Programme Director in identifying annual strategic priorities and programme planning. Support the research and development of strategy, programmes, objectives and intended outcomes and outputs. Input into detailed programme activity and implementation plans, and delivery timelines. Evaluate existing resources and project implementation mechanisms and lead on the necessary resource redesign or project development. Support the development of programme budgets to ensure effective use of available resources. Identify any goods, services and resources that need to be procured during project delivery and assist in the procurement process, as required, and in line with FINCO’s finance SOPs. Identify relevant collaboration or delivery partners to support the design and execution of activities. Ensure child protection, health and safety, equal opportunities and diversity and Anti-Bribery and Corruption policies are considered during planning and consistently implemented, and any potential or actual malpractice is reported.

Programme Delivery: Design, deliver and evaluate resources, activities and workshops for teachers and students. Oversee logistics for training and workshops and liaise with JPNs and training providers, as necessary. Design and deliver short workshops or training sessions to build the capacity of teachers and/or students in line with programme objectives. Design resources, surveys, challenges and competitions which support the implementation of strategies to improve teaching and learning or directly support students’ learning. Monitor implementation by Project Managers and Coordinators and Education Partners and provide guidance and support, as required. Monitor and review submission of programme, challenge, competition or survey documents and data from schools, students or teachers and take any remedial action required to ensure programme objectives and outputs are achieved. Ensure FINCO’s branding and project IP are protected and in line with service provider agreements. Monitor programme budgets and work closely with the Programme Director and Accounts Manager to ensure accurate reporting of finances.

Monitoring and Evaluation: Input into the development of the monitoring and evaluation plan and tools, and support implementation and reporting. Support the Programme Director in the development of the monitoring and evaluation plan and development of data collection tools. Support the Programme Director in the analysis of data and reporting. Communications: Lead on planning and Input into regular communications with internal and external stakeholders. Lead on the development of programme and activity level briefing and promotional documents. Work with the Senior Manager Communications to develop an annual programme communications plan and support its implementation. Identify and develop programme Impact stories and support the development of social media posts. Support the Programme Director and CEO to develop regular programme activity and impact reports for internal and external stakeholders.

Stakeholder Management Maintain strong relationships with the relevant Ministry of Education officials, members of the financial industry and programme partners. Be updated on all FINCO programmes and be an ambassador for FINCO.

Events Support the Backbone team in the organisation of relevant events, including FINCO’s Annual Awards.

Qualifications

Senior Manager English Proficiency: Bachelor’s Degree and/or English Language Teaching qualification.

Skills and Knowledge

Highly organized with excellent attention to detail and the ability to manage several activities at the same time to meet deadlines and in line with quality standards. Strong communication skills including fluency in English and Bahasa Malaysia. An analytical mind and ability to think critically to solve problems that arise. Ability to work independently while maintaining effective working relationships with remote colleagues including the FINCO Backbone, Education Partners, FINCO members and other stakeholders. Ability to mentor and provide feedback to others in order to achieve shared goals.

Experience

5-7 years of relevant full-time experience in education, including hands-on design and delivery of either short- or long-term capacity building initiatives for educators. Experience in developing high quality and engaging resources for students. Experience of implementing monitoring and evaluation systems. Experience of working with non-profits or on CSR or community engagement programmes with a focus on impact (desirable).

Benefits

Salary commensurate with experience. EPF, SOCSO, EIS. Annual medical Insurance allowance. Annual performance related bonus. Paid annual leave.

Other Information

The FINCO team work from different locations, including a fixed office and home so the postholder should ensure they have access to a phone, and stable Wi-Fi. Occasional travel to schools within Malaysia is necessary.

Cover letter and CV should be submitted by Tuesday 17 September 2025 to

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Overview

Netherlands Maritime University College (NMUC) is seeking an experienced Quality Assurance (QA) Manager to oversee and enhance the quality management processes across academic and operational functions. This role is crucial for ensuring NMUC meets the highest standards of academic quality, health, safety, and regulatory compliance. The QA Manager will lead initiatives to comply with MQA ,SETARA (Rating System for Malaysian Higher Education) ,ISO 45001 (Occupational Health and Safety) ,ISO 9001 (Quality Management Systems) , and other relevant maritime and education standards.

Responsibilities

• Compliance & Accreditation Management : Ensure that all academic programs and operational processes meetMQA ,SETARA , andISO 45001 (Occupational Health and Safety Management), ISO 9001 (Quality Management), and other relevant standards. Lead and manage the preparation, submission, and monitoring of compliance documentation to these accrediting bodies.
• ISO 45001 & ISO 9001 Implementation : Oversee the implementation, monitoring, and continuous improvement ofISO 45001 for occupational health and safety andISO 9001 for quality management. Ensure the college’s operations and academic environments are safe, efficient, and continuously improving. Lead audits and implement corrective actions where necessary to maintain certification.
• Internal Audits & Quality Reviews : Conduct regular internal audits to assess adherence to MQA ,SETARA ,ISO 45001 ,ISO 9001 , and other relevant standards. Lead quality reviews of academic programs, operational procedures, and health and safety management, ensuring compliance and recommending improvements.
• Continuous Improvement & Innovation : Lead continuous improvement initiatives based on data from internal audits, student feedback, academic performance reviews, and operational assessments. Implement strategies to improve student satisfaction, faculty performance, teaching methodologies, and overall operational excellence.
• Health, Safety & Risk Management : Ensure that health and safety protocols are consistently followed and maintained across NMUC. Identify potential risks to the safety of faculty, staff, and students and implement corrective and preventive actions in line with ISO 45001 requirements. Oversee safety training and awareness programs across departments.
• Training & Development : Deliver training programs for faculty and staff onMQA ,SETARA ,ISO 45001 ,ISO 9001 , and best practices in quality management, health and safety, and academic program compliance. Foster a culture of quality, safety, and compliance throughout the institution.
• Reporting & Documentation : Prepare and submit regular reports to senior management on the status of quality assurance activities, accreditation compliance, safety management, and institutional performance. Maintain thorough documentation for internal records and external audits.
• Stakeholder Collaboration : Maintain relationships with regulatory bodies such as MQA ,SETARA ,ISO auditors , and other relevant authorities to ensure up-to-date compliance. Engage with external auditors, industry stakeholders, and accrediting agencies to ensure the institution meets evolving quality and safety standards.
• Program Development & Improvement : Collaborate with academic departments to ensure curricula, teaching methods, assessments, and faculty development are in line with MQA andSETARA standards. Ensure academic programs are continuously reviewed and improved to maintain relevance and rigor in higher education.

Qualifications & Requirements

• Education :
  • A Master’s degree in Education, Business Administration, Maritime Studies, or a related field.
  • Certification inISO 45001 (Occupational Health and Safety) andISO 9001 (Quality Management) is highly desirable.
  • Additional certifications related to quality management and safety management are an advantage.
• Experience :
  • Minimum of 5 years of experience in a quality assurance role within higher education, with direct experience inMQA ,SETARA , andISO 45001 compliance.
  • At least 2 years of experience in managing health and safety processes in an academic or operational environment.
• Knowledge :
  • In-depth knowledge ofMQA andSETARA accreditation processes and requirements.
  • Expertise inISO 45001 (Occupational Health and Safety) andISO 9001 (Quality Management) standards.
  • Strong understanding of quality management systems, health and safety regulations, and risk management processes in educational institutions.
• Skills :
  • Excellent leadership, organizational, and problem-solving skills.
  • Strong communication skills, both written and verbal, in English (Malay is an advantage).
  • Ability to manage multiple projects and ensure timely compliance with standards.
  • Proficient in Microsoft Office and QA management tools.
• Personal Attributes :
  • Strong attention to detail and a commitment to continuous improvement.
  • A proactive, solution-oriented mindset with a focus on quality, safety, and compliance.
  • Ability to work independently and collaboratively with internal and external stakeholders.
  • Passion for ensuring the highest standards of academic quality and safety.

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Overview Netherlands Maritime University College (NMUC) is seeking an experienced Quality Assurance (QA) Manager to oversee and enhance the quality management processes across academic and operational functions. This role is crucial for ensuring NMUC meets the highest standards of academic quality, health, safety, and regulatory compliance. The QA Manager will lead initiatives to comply with

MQA , SETARA (Rating System for Malaysian Higher Education) , ISO 45001 (Occupational Health and Safety) , ISO 9001 (Quality Management Systems) , and other relevant maritime and education standards.

Responsibilities

Compliance & Accreditation Management : Ensure that all academic programs and operational processes meet MQA , SETARA , and ISO 45001

(Occupational Health and Safety Management),

ISO 9001

(Quality Management), and other relevant standards. Lead and manage the preparation, submission, and monitoring of compliance documentation to these accrediting bodies.

ISO 45001 & ISO 9001 Implementation : Oversee the implementation, monitoring, and continuous improvement of ISO 45001 for occupational health and safety and ISO 9001

for quality management. Ensure the college’s operations and academic environments are safe, efficient, and continuously improving. Lead audits and implement corrective actions where necessary to maintain certification.

Internal Audits & Quality Reviews : Conduct regular internal audits to assess adherence to

MQA , SETARA , ISO 45001 , ISO 9001 , and other relevant standards. Lead quality reviews of academic programs, operational procedures, and health and safety management, ensuring compliance and recommending improvements.

Continuous Improvement & Innovation : Lead continuous improvement initiatives based on data from internal audits, student feedback, academic performance reviews, and operational assessments. Implement strategies to improve student satisfaction, faculty performance, teaching methodologies, and overall operational excellence.

Health, Safety & Risk Management : Ensure that health and safety protocols are consistently followed and maintained across NMUC. Identify potential risks to the safety of faculty, staff, and students and implement corrective and preventive actions in line with

ISO 45001 requirements. Oversee safety training and awareness programs across departments.

Training & Development : Deliver training programs for faculty and staff on MQA , SETARA , ISO 45001 , ISO 9001 , and best practices in quality management, health and safety, and academic program compliance. Foster a culture of quality, safety, and compliance throughout the institution.

Reporting & Documentation : Prepare and submit regular reports to senior management on the status of quality assurance activities, accreditation compliance, safety management, and institutional performance. Maintain thorough documentation for internal records and external audits.

Stakeholder Collaboration : Maintain relationships with regulatory bodies such as

MQA , SETARA , ISO auditors , and other relevant authorities to ensure up-to-date compliance. Engage with external auditors, industry stakeholders, and accrediting agencies to ensure the institution meets evolving quality and safety standards.

Program Development & Improvement : Collaborate with academic departments to ensure curricula, teaching methods, assessments, and faculty development are in line with

MQA and SETARA standards. Ensure academic programs are continuously reviewed and improved to maintain relevance and rigor in higher education.

Qualifications & Requirements

Education :

A Master’s degree in Education, Business Administration, Maritime Studies, or a related field.

Certification in ISO 45001 (Occupational Health and Safety) and ISO 9001 (Quality Management) is highly desirable.

Additional certifications related to quality management and safety management are an advantage.

Experience :

Minimum of 5 years of experience in a quality assurance role within higher education, with direct experience in MQA , SETARA , and ISO 45001 compliance.

At least 2 years of experience in managing health and safety processes in an academic or operational environment.

Knowledge :

In-depth knowledge of MQA and SETARA accreditation processes and requirements.

Expertise in ISO 45001 (Occupational Health and Safety) and ISO 9001 (Quality Management) standards.

Strong understanding of quality management systems, health and safety regulations, and risk management processes in educational institutions.

Skills :

Excellent leadership, organizational, and problem-solving skills.

Strong communication skills, both written and verbal, in English (Malay is an advantage).

Ability to manage multiple projects and ensure timely compliance with standards.

Proficient in Microsoft Office and QA management tools.

Personal Attributes :

Strong attention to detail and a commitment to continuous improvement.

A proactive, solution-oriented mindset with a focus on quality, safety, and compliance.

Ability to work independently and collaboratively with internal and external stakeholders.

Passion for ensuring the highest standards of academic quality and safety.

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Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Job Summary

We are seeking a dynamic and technically proficient professional to join our team as a Business Programs Manager / Industry Solutions Specialist focused on the Education and Academic Research market . This role blends technical insight with strategic program development , driving impactful solutions that meet the evolving needs of educators, researchers, and academic institutions.

Responsibilities

• Develop an understanding of the electronics test and measurement needs in academic labs, including basic instrumentation, general electronics, RF & microwave, wireless communications, and emerging technologies (e.g., AI-native communications network).
• Design, implement, and scale business programs and solution initiatives tailored to educators and researchers, addressing both curriculum-driven needs and research innovation.
• Collaborate with internal teams (sales, marketing, business, development, engineering) and external partners (distributors, customers) to ensure alignment, program success, and market relevance.
• Track industry trends, educational technology adoption, competitive offerings, and funding drivers to shape strategies and solutions.
• Contribute to channel strategies and sales initiatives by equipping sales and partners with tools, programs, and insights to grow Keysight’s presence in the academic segment.
• Monitor, analyze, and report program performance metrics; identify areas for optimization and continuous improvement.

Qualifications

• Bachelor’s or Master’s degree in Electrical/Electronic Engineering, Communications Engineering, or a related technical field is required.
• 5+ years of experience in a technical, application engineering, product marketing, or business development role.
• Solid knowledge of electronics test and measurement solutions, including oscilloscopes, multimeters, function generators, power supplies and RF/microwave/wireless solutions. Experience in applications development is a strong plus.
• Familiarity with the education and research ecosystem—funding cycles, curriculum trends, competitive landscape, and key influencers.
• Ability to assess business needs, analyze data, and identify trends to drive effective programs and application solutions development.
• Excellent verbal and written communication skills with the ability to convey technical and business value propositions to diverse audiences.
• Experience managing cross-functional projects with defined timelines, resources, and outcomes.
• Ability to build and maintain strong relationships with internal and external stakeholders.

Careers Privacy Statement: Keysight is an Equal Opportunity Employer.

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