315 Education Manager jobs in Malaysia

Who is L'Oréal?

L'Oréal is the world's largest and most profitable beauty company. Present in over 150 countries, L'Oréal has catered to all forms of beauty in the world for over 100 years and has built an unrivalled portfolio of more than 36 international, diverse and complementary brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx Professional Makeup, IT Cosmetics, Lancôme, Kiehl's, Urban Decay, Shu Uemura, Giorgio Armani, Yves Saint Laurent Beauté, Ralph Lauren, Diesel, Biotherm, Clarisonic, Kérastase, L'Oréal Professionnel, Matrix, Vichy, and La Roche-Posay.

For more than a century, L'Oréal has devoted itself solely to one business: beauty. The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires.

Our business is energetic and vibrant, underpinned by strong ethical principles and our belief that financial performance and responsible business go hand-in-hand. We are driven each day by our six founding values - Passion, Innovation, Entrepreneurial Spirit, Open-mindedness, Quest for Excellence and Responsibility.

The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.

When beauty and tech collide, the impossible can happen

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

Why join us?

Being the world's #1 beauty company, L'Oréal empowers its people who are ready to take bets, think out of the box, defend their convictions, be resilient and leave their own mark. They are offered numerous opportunities, fast track careers and early responsibilities. L'Oréal has ambitious goals and is striving for excellence. This permanent learning experience helps you stretch your potential.

We define success as making a positive, conscious impact. At L'Oréal, you will be encouraged to think and act beyond your job. We push boundaries and move fast globally to stay ahead of the game. Your job will be your own innovation playground. We encourage different points of view. What sets you apart is what makes you great. You will always have the space to question, express, agree and disagree. We unleash everyone's potential. Here, learning opportunities are endless. You will build your own unique path. We believe in the impact of great mentors. You will be inspired by people you won't ever want to forget

Education Manager

KEY JOB ACCOUNTABILITIES

Business Development

• Development and execution of local market education strategy as per brand strategy and alignment.
• Drive business development and luxury brand positioning via trainings on product, services and soft skills. Strong understanding of brand values and 7K standards to build strong brand love and luxury mindset.
• Training to BAs of Sephora, kiosk and FSS.
• Lead the conception and adaptation of new education and training projects beyond current product and services. This includes brand led initiatives, division education projects, digital upskilling for stylists and luxury trainings.
• Education direct to consumers via Live sessions on online platforms and business partners events / masterclasses.
• Identify opportunities/gaps, analyze market share & work closely with brand and commercial team to uplift store's productivity.
• Education content materials - translation of related materials to local language, vetting through of product and service menus, script preparation for direct-to-consumer education and support to brand on product and services related content.
• Service protocols, service pricing calculation and localization of education materials for local market use.
• Routing plans: 60% trade and 40% classes (offline and online).
• Monitor competition and report on market initiatives.
• Maintain strong partnerships with network of Care Coaches.

Training Excellence

• Create organized training modules and schedules to ensure efficiency and productivity to reach out to targeted trainees within the different channels and areas of distribution. Trainees list include stylists, all product advisors and omni channel account partners.
• Track and ensure efficiency of education sessions
• Execute trainings for internal stakeholders in-line with brand initiatives

O+O initiatives

• Develop localized offline and digital education content for trade and consumer, in-line with brand equity
• Develop and upload education content on social media to drive engagement online
• Influence and inspire network of hairstylists to follow brand's social media page, and encourage tagging of brand for their works in-salon

Reporting

• Monthly reporting on education activities and photo submission of salon visitations.

PROFESSIONAL & TECHNICAL COMPETENCIES

EMBODIES BRAND IDENTIY & KNOWS SELECTIVE BEAUTY UNIVERSE

• Master brand identity and knows sense of purpose
• Master luxury customer service
• Masters fundamental knowledge : products, categories, gestures, sales and service
• Master competition, market, clients, and trends knowledge

DRIVES BUSINESS THROUGH SERVICE & RETAIL EDUCATION

• Elaborates service & retail education plans aligned with business priorities
• Cooperates with 360° internal and external stakeholders guarantying a consistent customer experience
• Pilots & monitors Retail Education's Efficiency

DESIGNS,TRANSMITS & EMPOWER

• Designs appropriate learning solutions for Customer Experience
• Delivers & transmits Education Contents
  • Provides personalized follow-up & coaching
• Animates learning communities with passion

ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE

• Fosters empathy
• Knows customer profiles & transmits customer centricity
• Continuously elevates services standards and POS execution according to brand specificities

OTHERS

• Strong training capabilities to conduct engaging training sessions both online and offline
• Digitally savvy. Knowledge and expertise in the latest gear, social apps, editing programs, equipment to do online trainings/livestreaming
• Competent on Microsoft office suites and social media apps
• Strong team player and collaboration spirit
• Able to conduct training sessions effectively in English and Mandarin

L'ORÉAL COMPETENCIES

• INNOVATOR
• STRATEGIST
• PEOPLE DEVELOPER
• INTEGRATOR
• ENTREPRENEUR

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Overview

As a Clinical Education Manager at Baxter, you will play a pivotal role in leading clinical initiatives and ensuring the effective implementation of our healthcare solutions across your designated region. This individual contributor position focuses on driving clinical excellence and fostering relationships with healthcare professionals to enhance patient care and outcomes. Your expertise will be crucial in aligning clinical strategies with Baxter's mission to save and sustain lives.

Key Responsibilities

• Clinical Strategy Development:
• Develop and implement regional clinical strategies that align with Baxter's overall business objectives and enhance patient care. This includes identifying opportunities for improvement and innovation in clinical practices and ensuring that these strategies are effectively communicated and executed within the region.

• Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure the integration of clinical insights into product offerings and promotional strategies. Your input will be vital in shaping the clinical narrative around Baxter's products.

• Stakeholder Engagement:

• Build and maintain strong relationships with key stakeholders, including healthcare providers, hospital administrators, and clinical staff. This involves regular communication and engagement to understand their needs, challenges, and feedback regarding Baxter's products and services.

• Serve as a clinical resource and advocate for Baxter's products, ensuring that healthcare professionals are well-informed about the benefits and applications of our solutions. You will be responsible for addressing any clinical inquiries and providing evidence-based information to support product usage.

• Training and Education:

• Design and deliver comprehensive training programs for healthcare providers to enhance their understanding of Baxter's products and therapies. This includes creating educational materials, conducting workshops, and facilitating hands-on training sessions to ensure effective product utilization.

• Ensure that all stakeholders are equipped with the necessary knowledge and skills to effectively utilize Baxter's solutions. This may involve developing ongoing education initiatives to keep healthcare professionals updated on the latest clinical practices and product advancements.

• Clinical Support and Consultation:

• Provide direct clinical support to healthcare providers by offering consultations on best practices, product applications, and patient management strategies. Your expertise will help clinicians optimize patient care and improve outcomes.

• Act as a liaison between Baxter and healthcare facilities, facilitating communication and collaboration to address any clinical challenges or concerns that may arise. This role requires a proactive approach to problem-solving and a commitment to supporting healthcare providers in their efforts to deliver high-quality care.

• Compliance and Quality Assurance:

• Ensure compliance with all regulatory and company policies related to clinical practices and patient safety. This includes staying informed about relevant regulations and guidelines and ensuring that all clinical activities adhere to these standards.
• Participate in quality assurance initiatives to continuously improve clinical processes and patient care standards. You will be responsible for identifying areas for improvement and implementing strategies to enhance the quality of care provided to patients.

Qualifications

• Education:

• Bachelor's degree in Nursing, Healthcare Administration, or a related field; a Master's degree is preferred.

• Experience:

• Minimum of 10 years of experience in a clinical management role within the healthcare or medical device industry.

• Proven track record of driving successful clinical initiatives and engaging with healthcare professionals.

• Skills:

• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.

Travel Requirements

• Willingness to travel extensively within the assigned region (up to 60% travel may be required) to meet with healthcare providers and support clinical initiatives.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Company Description

CommonTown Pte Ltd, a spin-off company from A*STAR Singapore, specializes in Education Technology with a strong research and development capability. We are committed to applying deep technology and research to transform learning, making it faster, better, and more effective. Our products include Qoqolo Student Management System , CommonAcademy LMS, and Dudu Adaptive Learning Platform, used by numerous preschools and schools in APAC. Notably, Qoqolo is employed by over 600 over preschools, and Dudu supports over 50,000 students. Our innovation and excellence have been recognized with awards such as the Asia Pacific FutureGov Award for Education Organisation of the Year.

Role Description

This is a full-time remote role for a Education Sales Manager at CommonTown Pte Ltd. The Sales Manager will be responsible for developing and executing business plans, developing new accounts and driving sales. The role also includes budgeting responsibilities. Daily tasks involve planning sales strategies, managing client relationships, achieving sales targets, and overseeing product deployment to ensure customer satisfaction.

Qualifications

• Skills in Business Planning and Sales
• Good Contacts with Preschools and International Schools
• Expertise in Account Management and Budgeting
• Proficient in Team Management
• Exceptional communication and negotiation skills
• Ability to work independently and remotely
• Experience in the Student & Learning Management System is a plus
• Bachelor's degree in Business, Marketing, or a related field

About The Company & The People:

• One of the country's largest Award-winning Education Company with 35 branches and growing.  Using methodology from USA, the company builds the business around the people and Culture is our no 1 priority, while we grow to achieve our Vision 2035 Come and learn about our unique Culture.
• Unique corporate culture. You will be working with a group of supportive & fun-loving sincere people. They genuinely care about you, help you to grow in the company and succeed together.

Your Role Would Include:

• Able to communicate, maintain good rapport and give good customer service experience to parents/customers.
• Manage and lead the operation of the centre.
• Motivate the team and working closely with management to build a strong company culture.

The Ideal Candidates Should Have:

• Possess a Degree in any discipline.
• Good command of written and spoken English. Proficiency in Mandarin will be an added advantage.
• At least 3 to 5 years of working experience. Those with working experience in customer service, PR, mass communication or hospitality industry are encouraged to apply.
• Good leadership skills and work with minimum supervision.
• Effective communication skills. Able to build strong rapport with parents and staff.
• You are ready to work from Wednesday – Sunday (5-day week)

Are you a seasoned sales leader with a passion for driving growth and empowering teams? Do you thrive in a dynamic environment where your strategic vision can make a real impact? If so, we want you to join our innovative team and help us revolutionize the education and technology landscape

As our Sales Manager, you won't just hit targets – you'll inspire them. You'll be at the forefront of our growth, leading a talented team of sales professionals to new heights. Here's how you'll make a difference:

• Lead and Inspire: Mentor, coach, and empower a high-performing sales team, fostering a culture of success, collaboration, and continuous improvement. Your guidance will be key to their achievement.
• Strategize for Growth: Develop and execute impactful sales strategies that not only drive revenue growth but also expand our market presence and capture new opportunities.
• Forge Strong Relationships: Cultivate lasting relationships with our valued existing clients, ensuring their continued success while actively seeking out and securing exciting new business ventures.
• Drive with Data: Dive into sales data and performance metrics to uncover key trends, identify untapped opportunities, and pinpoint areas where we can elevate our game.
• Collaborate for Seamless Solutions: Work hand-in-hand with cross-functional teams to ensure our cutting-edge products and services are delivered flawlessly, exceeding client expectations.
• Stay Ahead of the Curve: Remain a step ahead of industry trends, competitor movements, and market shifts, using your insights to inform strategic decisions that keep us at the forefront.

You're more than just a manager; you're a visionary leader with a proven track record. If you possess these qualities, you're exactly who we're looking for:

• Experience That Counts: A minimum of 5 years of progressive sales management experience, ideally within the education or technology sectors, demonstrating a deep understanding of these dynamic markets.
• Proven Leadership: A demonstrated ability to effectively lead, motivate, and guide sales professionals to consistently exceed challenging targets.
• Exceptional Communicator: Outstanding communication, interpersonal, and negotiation skills that enable you to build rapport, influence stakeholders, and close deals with finesse.
• Analytical Acumen: Strong analytical and problem-solving abilities, allowing you to confidently interpret complex data, extract actionable insights, and make informed decisions.
• Agile and Adaptable: The ability to thrive in a fast-paced, ever-evolving environment, embracing change and adapting quickly to new market conditions.
• Tech Savvy: Proficiency in Microsoft Office Suite and a comfortable familiarity with CRM software will be essential tools in your success.

If you're excited by the opportunity to lead a dynamic sales team and contribute to a company that's making a real difference in education and technology, we encourage you to apply Join us and help shape the future

Overview

Blackmores Group is a leading natural health company with proud Australian heritage, employing 1200 people in 11 markets across Asia-Pacific. Founded in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day.

As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal and wellbeing goals supported by our flexible work practices and family friendly policies.

A key role that supports Blackmores Malaysia’s business objectives and growth targets through the strategic development and delivery of training, education, and advocacy initiatives. This role is responsible for equipping healthcare professionals and consumers with the knowledge and confidence to engage with our products and brand values. It involves designing and executing impactful training programs, leading educational campaigns, and building strong advocacy in the healthcare industry. By enhancing product understanding and brand credibility, this role plays a vital part in increasing product recommendations and growing market share.

• Training & Education & Advocacy : To provide high-quality face-to-face and digital training programs (CMEd and BeCertified), training delivery, internal product advisor education, symposiums, and brand advocacy programs.
• Work with the Head of TEA and country leaders on development and implementation of strategic training, education, and advocacy plans that support the organisation’s short- and long-term business objectives.
• Manage the rollout of these programs to both internal teams and external audiences ensuring consistent delivery and engagement by collaborating with cross-functional teams.
• Organise symposiums, participate in industry conferences, and represent the brand to increase awareness and presence among healthcare professionals.
• Marketing campaign support : Collaborate with the marketing and brand teams to support the development of education-focused campaigns that align with product positioning and strategic priorities.
• Provide input on training and advocacy elements within marketing campaigns to ensure consistency, accuracy, and relevance for healthcare professionals and consumers.
• Assist in the creation of educational content and materials used in campaigns, including presentations, digital assets, and in-store tools for all channels.
• Ensure all campaign-related training and education materials are compliant with regulatory standards (eg. KKLIU) and aligned with internal SOPs.
• Training to retailers, product advisors, internal staffs & consumers : Support on the training program nationally to pharmacists, pharmacy assistants & store managers either physically or virtually.
• Support on product and professional training to Blackmores staff and HCPs where required, e.g. new product training, new staff training, CMEd Masterclass trainings.
• Delivery of consumer or corporate talks.
• Ensure training and educational materials are updated and relevant.
• Health Advisory & Health tests : Oversee health advisory & consultation to consumers for all points of contact (e.g., consumer appointments, consumer enquiry, consumer calls, social media enquiry, mobile promotions, consumer emails).
• Manage local advisory service which consults and responds to consumers.
• Responsibility for the SOP process for health advisory service.
• Identify and implement high-quality, relevant health tests with suitable forms to drive sell-out and deepen consumer engagement.

• Bachelor’s Degree or equivalent in Pharmacy/ Nutrition/Health Sciences. Other qualifications in marketing, business or naturopathy are an added advantage.
• Minimum 5-7 years of experience in training, brand / product management, preferably in consumer healthcare/OTC industries. Experience with retail pharmacies, GP & Hospital channels will be an added advantage.
• Experience in developing and delivering training programs, with confidence in public speaking across various audiences including healthcare professionals, internal teams, and consumers.
• Effective cross-functional team player to lead team discussion and planning for brand portfolio to ensure successful delivery of training and education-led initiatives.
• Familiar with health supplements/OTC industry business, policies, and procedures.
• Strong business and commercial acumen; understanding Blackmores strategies, as well as customer and consumer marketing environment.
• Able to work well in fast-paced environments and deal with ambiguity.
• Ability to multi-task, work independently with attention to detail and strong conceptualisation skill.
• English & Bahasa Malaysia language proficiency verbally and in writing. Proficiency in Mandarin is an added advantage.
• Proficient in Microsoft Excel and Project Management. Knowledge in Power BI is an added advantage.
• A sense of independence to work individually and as a team player, and ability to work in fast-paced environments.

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.

CommonTown Pte Ltd, a spin-off company from A*STAR Singapore, specializes in Education Technology with a strong research and development capability. We are committed to applying deep technology and research to transform learning, making it faster, better, and more effective. Our products include Qoqolo Student Management System, CommonAcademy LMS, and Dudu Adaptive Learning Platform, used by numerous preschools and schools in APAC. Notably, Qoqolo is employed by over 600 preschools, and Dudu supports over 50,000 students. Our innovation and excellence have been recognized with awards such as the Asia Pacific FutureGov Award for Education Organisation of the Year.

This is a full-time remote role for an Education Sales Manager at CommonTown Pte Ltd. The Sales Manager will be responsible for developing and executing business plans, developing new accounts and driving sales. The role also includes budgeting responsibilities. Daily tasks involve planning sales strategies, managing client relationships, achieving sales targets, and overseeing product deployment to ensure customer satisfaction.

• Develop and execute business plans for Education Sales.
• Develop new accounts and drive sales.
• Manage budgeting responsibilities.
• Plan sales strategies, manage client relationships, achieve sales targets, and oversee product deployment to ensure customer satisfaction.

• Skills in Business Planning and Sales
• Good contacts with preschools and international schools
• Expertise in account management and budgeting
• Proficient in team management
• Exceptional communication and negotiation skills
• Ability to work independently and remotely
• Experience in the Student & Learning Management System is a plus
• Bachelor's degree in Business, Marketing, or a related field

• Mid-Senior level

• Full-time

• Sales and Business Development