36 Ecommerce Operations jobs in Malaysia

Overview

We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs. This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Country Director of Malaysia. Responsibilities

Responsibilities of the Ecommerce Operations Project Coordinator

but are not limited to Execute checklist of actionable during campaigns. Plan for campaign pricing for approval Work with creative, marketplace platforms after campaign pricing confirmed. Handle CRM executive Create/Improve sku listings to ensure our customer experiences are the best. Handle all our website ( banners and freebies updates. Submit sales and inventory forecast to operation team for them to plan manpower allocation. Handle competitor research Qualifications

Proficient in Amazon Seller Centre Portal (>1 years of Experience). Proficient in Shopify portal (>1 year of Experience). Proficient in Excel. Bachelor’s Degree in Business and Marketing, or any relevant course of studies. At least 2 years’ experience in digital marketing – preferred to be in a e-commerce company. Ability to work during midnights/weekends during to campaign requirements. Thrives in dynamic, uncertain, and fast-moving environments, a hustler. A strong level of passion to understand thoroughly performance advertisement growth metrics. Benefits

14 Days Annual Leave 1 Day Birthday Leave Annual outpatient benefit (Includes dental and optical benefits) Annual increment Performance bonus Free flow snacks and drinks!

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The Online Sales Administrator is responsible for managing the day-to-day operations of online sales platforms such as Shopee, Lazada, TikTok Shop, and company websites. The role includes order processing, inventory coordination, customer service, and assisting in promotional activities.

Key Responsibilities

1. Order & Platform Management
2. Respond to customer inquiries, messages, and complaints on all platforms professionally and promptly.
3. Resolve post-sales issues (returns, refunds, missing items) efficiently.
4. Assist in setting up campaigns, flash sales, vouchers, and discounts during promotional periods.
5. Coordinate with marketing/design teams to update visuals and campaign banners.
6. Reporting & Administration
7. Prepare daily/weekly/monthly sales reports and share insights with management.
8. Track and record stock movement and highlight low inventory levels.
9. Maintain records of invoices, transactions, and customer interactions.

Qualifications

• Diploma in Marketing, Business, E-commerce, or related field.
• 1–2 years’ experience in e-commerce, digital marketing, or online sales (experience with Shopee/Lazada/TikTok is a plus).
• Strong analytical and data-driven mindset.
• Good communication and teamwork abilities.
• Proficiency in Microsoft Office (Excel, PowerPoint), and e-commerce platforms.

Additional Requirements

• At least 3 years auditing/inventory management experience.
• Proven track record in audit environment demonstrating high-quality work, findings, and reports.
• Excellent analytical, written communication, interpersonal, organizational, and presentation skills.
• Meticulous with strong analytical skills and sound commercial judgment.
• Positive attitude, high integrity, drive, and initiative.

Application Process

Please fill out the form and upload your resume. We will contact you shortly to schedule an interview.

Full Name *

Email *

Phone * Malaysia +60

Select Job Application: EXECUTIVE, REGULATORY AND COMPLIANCE, QC, IT TECHNICAL SUPPORT, ONLINE SALES ADMIN

Upload your resume here: No file chosen

Message

surname466

Job Details

Level: Executive

Salary Range: RM – RM

• Employment contract term: 1 year
• Yearly annual increment and performance bonus

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The Online Sales Administrator is responsible for managing the day-to-day operations of online sales platforms such as Shopee, Lazada, TikTok Shop, and company websites. The role includes order processing, inventory coordination, customer service, and assisting in promotional activities. Key Responsibilities

Order & Platform Management Respond to customer inquiries, messages, and complaints on all platforms professionally and promptly. Resolve post-sales issues (returns, refunds, missing items) efficiently. Assist in setting up campaigns, flash sales, vouchers, and discounts during promotional periods. Coordinate with marketing/design teams to update visuals and campaign banners. Reporting & Administration Prepare daily/weekly/monthly sales reports and share insights with management. Track and record stock movement and highlight low inventory levels. Maintain records of invoices, transactions, and customer interactions. Qualifications

Diploma in Marketing, Business, E-commerce, or related field. 1–2 years’ experience in e-commerce, digital marketing, or online sales (experience with Shopee/Lazada/TikTok is a plus). Strong analytical and data-driven mindset. Good communication and teamwork abilities. Proficiency in Microsoft Office (Excel, PowerPoint), and e-commerce platforms. Additional Requirements

At least 3 years auditing/inventory management experience. Proven track record in audit environment demonstrating high-quality work, findings, and reports. Excellent analytical, written communication, interpersonal, organizational, and presentation skills. Meticulous with strong analytical skills and sound commercial judgment. Positive attitude, high integrity, drive, and initiative. Application Process

Please fill out the form and upload your resume. We will contact you shortly to schedule an interview. Full Name * Email * Phone * Malaysia +60 Select Job Application: EXECUTIVE, REGULATORY AND COMPLIANCE, QC, IT TECHNICAL SUPPORT, ONLINE SALES ADMIN Upload your resume here: No file chosen Message surname466 Job Details

Level: Executive Salary Range: RM – RM Employment contract term: 1 year Yearly annual increment and performance bonus

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LexisNexis – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Join to apply for the Head of Online Sales, Malaysia role at LexisNexis . Are you a sales leader with proven success in achieving revenue targets and building effective sales teams? Will you like to join a global leader in legal analytics and technology?

About Our Team: LexisNexis Legal & Professional serves customers in more than 150 countries with 11,300 employees worldwide and is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About The Role

The primary responsibility of the Head of Sales, Malaysia is to drive the sales business performance according to the Malaysia business strategy and financial goals. Provide overall strategic leadership, coordination, and functional management of all sales activities for the Malaysia business so that the business drives digital solutions sales and revenue growth. Lead in sales and strategy development to drive revenue and ensure profitability, champion operational excellence via data integrity management, and drive pipeline and conversion of both white space and existing markets. Lead an engaged and talented workforce while managing attrition and its impact to productivity and results, and actively represent the LexisNexis brand with customers to ensure successful long-term growth in Malaysia. Implement a more effective sales process including the migration from print to online and then online to digital business lines.

Sales strategy, process, planning and execution – drive sales and revenue growth, expand our share of the market and stimulate demand for new technology-based solutions that will drive revenue acceleration into new markets.

Responsibilities

• Create a balanced sales strategy that defends, develops and expands existing revenue streams in the long-term digital sales subscription business, while stimulating revenue growth from specialist products and solutions. Maintain commercial capability to expand share and grow revenues while increasing gross margins.
• Prepare a robust operating plan so budgets and forecasts are consistently achieved. Take overall responsibility for the achievement of sales and other performance targets across the team.
• Execute plans by building a highly motivated and skilled sales team with a healthy succession plan and an effective new-hire onboarding, performance management and attrition management program.
• Act as advocate and champion for LexisNexis policies and processes to internal stakeholders and customers, including compliance with all local and global policies, adherence to sales and customer metric deliverables, and collaboration with all functions to drive sales results and business goals.
• Sales Operations & Excellence leadership. Drive and lead Sales Incentive Planning and create relevant sales metrics to drive sales performance for new, renewal, upsell, and manage down-sell and cancellation.
• Drive Sales Performance Management and Excellence. Training and organizational structures as required to support sales and revenue growth.
• Develop go-to-market strategy and launch plans at the product level through coordination with stakeholders and ensure coordinated execution across product, sales, marketing and other customer-facing teams. Ensure ROI for go-to-market strategy and revenue goals.
• Develop appropriate metrics and tracking of launch initiatives and ensure reporting to stakeholders.
• Provide inputs for technology, newer products, marketing trends and competitive insight into the business.

Requirements

• 8 to 10 years proven B2B sales experience with minimum 3 years in a people management/leadership role
• Experience building and managing a sales team to exceed sales targets, drive new business and account management
• Ability to engage and influence C-level stakeholders in complex decision-making cycles
• Passion for delivering outstanding customer experience and long-term value
• Excellent verbal and written communication skills

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Benefits

• Medical inpatient and outpatient insurance: Coverage for your healthcare needs.
• Life assurance policies: Providing financial security for your loved ones.
• Modern family benefits: Support for maternity, paternity, and adoption needs.
• Long service award: Recognition for your dedication and loyalty.
• Access to learning and development resources: Empowering your professional growth.

About The Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics to help customers increase productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

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Head of Online Sales, Malaysia
Are you a sales leader with proven success in achieving revenue targets and building effective sales teams?
Will you like to join a Global leader in Legal Analytics and Technology?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
The primary responsibility of the Head of Sales, Malaysia is to drive the sales business performance according to the Malaysia business strategy and financial goals. Provide overall strategic leadership, coordination, and functional management of all sales activities for the Malaysia business so that the business drives digital solutions sales and revenue growth.
The Head of Sales must provide strategic, and execution focus to current and prospective market segments in Malaysia by leading in sales and strategy development to drive revenue and ensure profitability, champion operational excellence via data integrity management, drive pipeline and conversion of both white space and existing markets.
Lead an engaged and talented workforce while managing attrition and its impact to productivity and results and to actively represent the LexisNexis brand with our customers to ensure successful long-term growth in Malaysia. The position also requires implementing a more effective sales process including the migration from print to online and then online to digital business lines.
Sales strategy, process, planning and execution -drive sales and revenue growth, expand our share of the market and stimulate demand for new technology-based solutions that will drive revenue acceleration into new markets.
Responsibilities
+ Creating a balanced Sales strategy that defends, develops and expands our existing revenue streams in the long-term digital sales subscription business, whilst stimulating revenue growth from Specialist products and Solutions. Have the commercial capability to expand share and grow revenues, whilst increasing gross margins (and not diluting % margins).
+ Preparing a robust operating plan so that budgets and forecasts are consistently achieved. Take overall responsibility and ownership for the achievement of sales and other performance targets across the team.
+ Execute plan by building a highly motivated and skilled sales team with a healthy succession plan and an effective new hire on-boarding, performance management and attrition management program.
+ Act as advocate and champion for LexisNexis policies and processes to internal stake holders and customers including but not limited to compliance with all local and global policies, adherence to sales and customer metric deliverables and collaborate with all functions to drive sales results and business goals.
+ Sales Operations & Excellence leadership. Drive and Lead Sales Incentive Planning and create relevant sales metrics to drive sales performance for new, renewal, upsell & manage down sell and cancellation.
+ Drive Sales Performance Management, Excellence. Training and Organizational Structures as required. Support sales and revenue growth
+ Develop go-to market strategy and launch plans at the product level through coordination with stakeholders and accountable for coordinated execution across product, sales, marketing and other customer facing teams. Ensure ROI for go to market strategy, including revenue goals.
+ Develop appropriate metrics and tracking of launch initiatives and ensure reporting to stakeholders.
+ Provide inputs for technology, newer products, marketing trends and competitive insight into the business.
Requirements
+ 8 to 10 years proven B2B sales experience with minimum 3 years in a people management/ leadership role
+ Experience building and managing sales team to exceed sales targets, drive new business and account management
+ Ability to engage and influence C-level stakeholders in complex decision-making cycles
+ Passion for delivering outstanding customer experience and long-term value
+ Excellent verbal and written communication skills
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs. - Life Assurance Policies: Providing financial security for your loved ones. - Modern Family Benefits: Support for maternity, paternity, and adoption needs. - Long Service Award: Recognition for your dedication and loyalty. - Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

LexisNexis

– Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Overview

Join to apply for the

Head of Online Sales, Malaysia

role at

LexisNexis . Are you a sales leader with proven success in achieving revenue targets and building effective sales teams? Will you like to join a global leader in legal analytics and technology? About Our Team: LexisNexis Legal & Professional serves customers in more than 150 countries with 11,300 employees worldwide and is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About The Role

The primary responsibility of the Head of Sales, Malaysia is to drive the sales business performance according to the Malaysia business strategy and financial goals. Provide overall strategic leadership, coordination, and functional management of all sales activities for the Malaysia business so that the business drives digital solutions sales and revenue growth. Lead in sales and strategy development to drive revenue and ensure profitability, champion operational excellence via data integrity management, and drive pipeline and conversion of both white space and existing markets. Lead an engaged and talented workforce while managing attrition and its impact to productivity and results, and actively represent the LexisNexis brand with customers to ensure successful long-term growth in Malaysia. Implement a more effective sales process including the migration from print to online and then online to digital business lines. Sales strategy, process, planning and execution

– drive sales and revenue growth, expand our share of the market and stimulate demand for new technology-based solutions that will drive revenue acceleration into new markets. Responsibilities

Create a balanced sales strategy that defends, develops and expands existing revenue streams in the long-term digital sales subscription business, while stimulating revenue growth from specialist products and solutions. Maintain commercial capability to expand share and grow revenues while increasing gross margins. Prepare a robust operating plan so budgets and forecasts are consistently achieved. Take overall responsibility for the achievement of sales and other performance targets across the team. Execute plans by building a highly motivated and skilled sales team with a healthy succession plan and an effective new-hire onboarding, performance management and attrition management program. Act as advocate and champion for LexisNexis policies and processes to internal stakeholders and customers, including compliance with all local and global policies, adherence to sales and customer metric deliverables, and collaboration with all functions to drive sales results and business goals. Sales Operations & Excellence leadership. Drive and lead Sales Incentive Planning and create relevant sales metrics to drive sales performance for new, renewal, upsell, and manage down-sell and cancellation. Drive Sales Performance Management and Excellence. Training and organizational structures as required to support sales and revenue growth. Develop go-to-market strategy and launch plans at the product level through coordination with stakeholders and ensure coordinated execution across product, sales, marketing and other customer-facing teams. Ensure ROI for go-to-market strategy and revenue goals. Develop appropriate metrics and tracking of launch initiatives and ensure reporting to stakeholders. Provide inputs for technology, newer products, marketing trends and competitive insight into the business. Requirements

8 to 10 years proven B2B sales experience with minimum 3 years in a people management/leadership role Experience building and managing a sales team to exceed sales targets, drive new business and account management Ability to engage and influence C-level stakeholders in complex decision-making cycles Passion for delivering outstanding customer experience and long-term value Excellent verbal and written communication skills Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Benefits

Medical inpatient and outpatient insurance: Coverage for your healthcare needs. Life assurance policies: Providing financial security for your loved ones. Modern family benefits: Support for maternity, paternity, and adoption needs. Long service award: Recognition for your dedication and loyalty. Access to learning and development resources: Empowering your professional growth. About The Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics to help customers increase productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

#J-18808-Ljbffr

Overview

Join to apply for the Digital Commerce Executive role at Thong Thye Siang Sdn Bhd .

Base pay range

This range is provided by Thong Thye Siang Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Oversee the spectrum of the e-commerce operation.


• Manage E-Commerce platform to generate business growth and customer satisfaction.


• Develop strong partnerships with principal and platform personnel.


• Develop and communicate key priorities of the E-Commerce business to team members, leadership team and cross-functional partners.


• Design marketing materials (e.g., posters, page designs).


• Resolve issues related to the e-commerce business.

Qualifications

• Diploma or higher


• 1-3 years of experience in eCommerce or a related field is preferred


• Fresh graduates are welcome to apply


• Able to communicate in Mandarin and English


• Passionate to drive e-commerce business growth and customer satisfaction

Benefits

• Annual Bonus


• Medical Card


• PA Insurance


• Medical Claim


• EPF/SOCSO/EIS


• Annual Leave


• Medical Leave


• Recreational activities (badminton, yoga, etc.)


• Training provided (Funded)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing

Industries

• Wholesale

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Overview

Digital Commerce Executive at Bacteria Free Water Engineering (M) Sdn. Bhd.

Base pay range

This range is provided by Bacteria Free Water Engineering (M) Sdn. Bhd. . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Responsibilities

• Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
• Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
• Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.
• Enhance customer experience by working closely with other departments, such as marketing, content and customer service.
• 1+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.
• Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimise product visibility, customer engagement, and sales conversion.
• Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.

Job Requirements

• Bachelor's degree in Marketing, Business Administration, or related field.
• Minimum 1 year of experience in e-commerce, preferably in a retail or consumer goods environment.
• Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.
• Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.
• Proficient communication skills, both written and verbal, with fluency in English. Additional language proficiency in other languages would be an advantage.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience managing e-commerce platforms such as Shopee, Lazada, Shopify, SiteGiant etc.

Job Benefits

• Package & increment (subject to individual work performance)
• Training and career-development opportunities
• PA Insurance
• Medical, spectacles & dental provided
• Staff purchase discount
• Annual Leave
• Maternity/Paternity Leave
• Marriage Leave
• Natural Disaster Leave
• Marriage gift
• Baby gift
• Monthly Star Employee Gift
• Sport Club

We wish to inform that only shortlisted candidates will be notified.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Software Development

Industries

• Software Development

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Overview Digital Commerce Executive at

Bacteria Free Water Engineering (M) Sdn. Bhd.

Base pay range This range is provided by

Bacteria Free Water Engineering (M) Sdn. Bhd. . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Responsibilities

Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.

Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.

Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.

Enhance customer experience by working closely with other departments, such as marketing, content and customer service.

1+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.

Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimise product visibility, customer engagement, and sales conversion.

Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.

Job Requirements

Bachelor's degree in Marketing, Business Administration, or related field.

Minimum 1 year of experience in e-commerce, preferably in a retail or consumer goods environment.

Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.

Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.

Proficient communication skills, both written and verbal, with fluency in English. Additional language proficiency in other languages would be an advantage.

Excellent communication and interpersonal skills.

Detail-oriented with strong organizational skills.

Ability to multitask and prioritize in a fast-paced environment.

Experience managing e-commerce platforms such as Shopee, Lazada, Shopify, SiteGiant etc.

Job Benefits

Package & increment (subject to individual work performance)

Training and career-development opportunities

PA Insurance

Medical, spectacles & dental provided

Staff purchase discount

Annual Leave

Maternity/Paternity Leave

Marriage Leave

Natural Disaster Leave

Marriage gift

Baby gift

Monthly Star Employee Gift

Sport Club

We wish to inform that only shortlisted candidates will be notified.

Seniority level

Entry level

Employment type

Full-time

Job function

Software Development

Industries

Software Development

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