23 Ecommerce Operations jobs in Malaysia

We are looking for an online sales specialist in Malaysia who will concentrate on sales within the iGaming industry and manage client resources or relationships.

To develop new accounts within assigned territories, with a clear set of growth targets to achieve and maintain and grow revenue from existing accounts.

The ideal candidate should be a tenacious, results-oriented sales professional, with a passion for nurturing strong relationships with customers, passionate about the industry and possess excellent communication skills. Success in this position will require a positive attitude, great time management, strong work ethic, and a passion to build solid and sustainable relationships with customers.

Job Responsibilities:

• Drive new business directly from customers, identify and develop effective and scalable channel partners based in respective territories for building robust sales pipelines.
• Oversee and manage a portfolio of assigned accounts, seek additional revenue opportunities through up-selling and renewals.
• Accountable for owning all aspects of the sales cycle, whilst consistently generating pipeline to meet and/or exceed quota.
• Create and maintain all major customer deliverable (proposals, statements of work, etc.) to provide over-the-top customer service and support.
• Understand the value proposition of our CDN and cloud security solutions and more productively, communicating all offerings to C-level executives and decision makers.
• Continuously keep abreast of industry and market trends, whilst building strong knowledge in our products and services.
• Drive business cadence for weekly team meetings on pipeline update, opportunities review, customer account reviews, etc.
• As CDNetworks country representative, to present on external symposium, conferences, media and industry events.

Minimum Requirements:

• Bachelor’s degree required.
• Minimum 3 years of relevant sales management experience, preferably in IT solutions/Cloud or similar Hi-tech environment.
• Proven track record of exceeding sales goals/quotas. Good key account management skill and business acumen.
• Familiarity with CRM platform especially Salesforce is highly desired.
• Knowledge of Content Delivery Networks (CDNs), internet and Cloud Infrastructure, Media and Cyber Security Services is highly desired.
• Possessing of experienced and resourceful channel partner such as Systems Integrator, Value Added Resellers in network and security field will be a plus.

Benefit:

• Medical insurance (outpatient & inpatient)
• Wellness reimbursement
• Leave encashment option
• Long Service Award
• Birthday gift voucher
• Free snacks

About Us

As a global-leading Content Delivery Network and Edge Service provider with over 20 years of experiences, CDNetworks delivers fully integrated cloud and edge computing solutions with unparalleled speed, ultra-low latency, rigorous security, and reliability.

From Fortune 500 companies to SMBs, our customers benefit from our diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services on a daily basis.

Founded in 2000, CDNetworks expanded over the years in a steady and solid manner to meet the needs of customers around the world. We have 14 global offices and 10 R&D centres across continents, all unified with one simple goal – provide the fastest and most secure digital experiences for internet users around the world.

People being the most valuable assets of our company, we put great emphasis on each team member’s professional and personal growth.

We are looking for passionate individuals who are deeply committed to learning and growing with us in the long term and who are aggressively result-oriented in achieving both professional and personal development objectives.

Join CDNetworks to help improve the performance and security of our internet together!

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The Online Sales Administrator is responsible for managing the day-to-day operations of online sales platforms such as Shopee, Lazada, TikTok Shop, and company websites. The role includes order processing, inventory coordination, customer service, and assisting in promotional activities.

Key Responsibilities

1. Order & Platform Management
2. Respond to customer inquiries, messages, and complaints on all platforms professionally and promptly.
3. Resolve post-sales issues (returns, refunds, missing items) efficiently.
4. Assist in setting up campaigns, flash sales, vouchers, and discounts during promotional periods.
5. Coordinate with marketing/design teams to update visuals and campaign banners.
6. Reporting & Administration
7. Prepare daily/weekly/monthly sales reports and share insights with management.
8. Track and record stock movement and highlight low inventory levels.
9. Maintain records of invoices, transactions, and customer interactions.

Qualifications

• Diploma in Marketing, Business, E-commerce, or related field.
• 1–2 years’ experience in e-commerce, digital marketing, or online sales (experience with Shopee/Lazada/TikTok is a plus).
• Strong analytical and data-driven mindset.
• Good communication and teamwork abilities.
• Proficiency in Microsoft Office (Excel, PowerPoint), and e-commerce platforms.

Additional Requirements

• At least 3 years auditing/inventory management experience.
• Proven track record in audit environment demonstrating high-quality work, findings, and reports.
• Excellent analytical, written communication, interpersonal, organizational, and presentation skills.
• Meticulous with strong analytical skills and sound commercial judgment.
• Positive attitude, high integrity, drive, and initiative.

Application Process

Please fill out the form and upload your resume. We will contact you shortly to schedule an interview.

Full Name *

Email *

Phone * Malaysia +60

Select Job Application: EXECUTIVE, REGULATORY AND COMPLIANCE, QC, IT TECHNICAL SUPPORT, ONLINE SALES ADMIN

Upload your resume here: No file chosen

Message

surname466

Job Details

Level: Executive

Salary Range: RM3000.00 – RM3500.00

• Employment contract term: 1 year
• Yearly annual increment and performance bonus

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The Online Sales Administrator is responsible for managing the day-to-day operations of online sales platforms such as Shopee, Lazada, TikTok Shop, and company websites. The role includes order processing, inventory coordination, customer service, and assisting in promotional activities. Key Responsibilities

Order & Platform Management Respond to customer inquiries, messages, and complaints on all platforms professionally and promptly. Resolve post-sales issues (returns, refunds, missing items) efficiently. Assist in setting up campaigns, flash sales, vouchers, and discounts during promotional periods. Coordinate with marketing/design teams to update visuals and campaign banners. Reporting & Administration Prepare daily/weekly/monthly sales reports and share insights with management. Track and record stock movement and highlight low inventory levels. Maintain records of invoices, transactions, and customer interactions. Qualifications

Diploma in Marketing, Business, E-commerce, or related field. 1–2 years’ experience in e-commerce, digital marketing, or online sales (experience with Shopee/Lazada/TikTok is a plus). Strong analytical and data-driven mindset. Good communication and teamwork abilities. Proficiency in Microsoft Office (Excel, PowerPoint), and e-commerce platforms. Additional Requirements

At least 3 years auditing/inventory management experience. Proven track record in audit environment demonstrating high-quality work, findings, and reports. Excellent analytical, written communication, interpersonal, organizational, and presentation skills. Meticulous with strong analytical skills and sound commercial judgment. Positive attitude, high integrity, drive, and initiative. Application Process

Please fill out the form and upload your resume. We will contact you shortly to schedule an interview. Full Name * Email * Phone * Malaysia +60 Select Job Application: EXECUTIVE, REGULATORY AND COMPLIANCE, QC, IT TECHNICAL SUPPORT, ONLINE SALES ADMIN Upload your resume here: No file chosen Message surname466 Job Details

Level: Executive Salary Range: RM3000.00 – RM3500.00 Employment contract term: 1 year Yearly annual increment and performance bonus

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We are looking for an online sales specialist in Malaysia who will concentrate on sales within the iGaming industry and manage client resources or relationships.

To develop new accounts within assigned territories, with a clear set of growth targets to achieve and maintain and grow revenue from existing accounts. The ideal candidate should be a tenacious, results-oriented sales professional, with a passion for nurturing strong relationships with customers, passionate about the industry and possess excellent communication skills. Success in this position will require a positive attitude, great time management, strong work ethic, and a passion to build solid and sustainable relationships with customers. Job Responsibilities: Drive new business directly from customers, identify and develop effective and scalable channel partners based in respective territories for building robust sales pipelines. Oversee and manage a portfolio of assigned accounts, seek additional revenue opportunities through up-selling and renewals. Accountable for owning all aspects of the sales cycle, whilst consistently generating pipeline to meet and/or exceed quota. Create and maintain all major customer deliverable (proposals, statements of work, etc.) to provide over-the-top customer service and support. Understand the value proposition of our CDN and cloud security solutions and more productively, communicating all offerings to C-level executives and decision makers. Continuously keep abreast of industry and market trends, whilst building strong knowledge in our products and services. Drive business cadence for weekly team meetings on pipeline update, opportunities review, customer account reviews, etc. As CDNetworks country representative, to present on external symposium, conferences, media and industry events. Minimum Requirements: Bachelor’s degree required. Minimum 3 years of relevant sales management experience, preferably in IT solutions/Cloud or similar Hi-tech environment. Proven track record of exceeding sales goals/quotas. Good key account management skill and business acumen. Familiarity with CRM platform especially Salesforce is highly desired. Knowledge of Content Delivery Networks (CDNs), internet and Cloud Infrastructure, Media and Cyber Security Services is highly desired. Possessing of experienced and resourceful channel partner such as Systems Integrator, Value Added Resellers in network and security field will be a plus. Benefit: Medical insurance (outpatient & inpatient) Wellness reimbursement Leave encashment option Long Service Award Birthday gift voucher Free snacks About Us

As a global-leading Content Delivery Network and Edge Service provider with over 20 years of experiences, CDNetworks delivers fully integrated cloud and edge computing solutions with unparalleled speed, ultra-low latency, rigorous security, and reliability. From Fortune 500 companies to SMBs, our customers benefit from our diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services on a daily basis. Founded in 2000, CDNetworks expanded over the years in a steady and solid manner to meet the needs of customers around the world. We have 14 global offices and 10 R&D centres across continents, all unified with one simple goal – provide the fastest and most secure digital experiences for internet users around the world. People being the most valuable assets of our company, we put great emphasis on each team member’s professional and personal growth. We are looking for passionate individuals who are deeply committed to learning and growing with us in the long term and who are aggressively result-oriented in achieving both professional and personal development objectives. Join CDNetworks to help improve the performance and security of our internet together!

#J-18808-Ljbffr

Head of Online Sales, Malaysia
Are you a sales leader with proven success in achieving revenue targets and building effective sales teams?
Will you like to join a Global leader in Legal Analytics and Technology?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
The primary responsibility of the Head of Sales, Malaysia is to drive the sales business performance according to the Malaysia business strategy and financial goals. Provide overall strategic leadership, coordination, and functional management of all sales activities for the Malaysia business so that the business drives digital solutions sales and revenue growth.
The Head of Sales must provide strategic, and execution focus to current and prospective market segments in Malaysia by leading in sales and strategy development to drive revenue and ensure profitability, champion operational excellence via data integrity management, drive pipeline and conversion of both white space and existing markets.
Lead an engaged and talented workforce while managing attrition and its impact to productivity and results and to actively represent the LexisNexis brand with our customers to ensure successful long-term growth in Malaysia. The position also requires implementing a more effective sales process including the migration from print to online and then online to digital business lines.
Sales strategy, process, planning and execution -drive sales and revenue growth, expand our share of the market and stimulate demand for new technology-based solutions that will drive revenue acceleration into new markets.
Responsibilities
+ Creating a balanced Sales strategy that defends, develops and expands our existing revenue streams in the long-term digital sales subscription business, whilst stimulating revenue growth from Specialist products and Solutions. Have the commercial capability to expand share and grow revenues, whilst increasing gross margins (and not diluting % margins).
+ Preparing a robust operating plan so that budgets and forecasts are consistently achieved. Take overall responsibility and ownership for the achievement of sales and other performance targets across the team.
+ Execute plan by building a highly motivated and skilled sales team with a healthy succession plan and an effective new hire on-boarding, performance management and attrition management program.
+ Act as advocate and champion for LexisNexis policies and processes to internal stake holders and customers including but not limited to compliance with all local and global policies, adherence to sales and customer metric deliverables and collaborate with all functions to drive sales results and business goals.
+ Sales Operations & Excellence leadership. Drive and Lead Sales Incentive Planning and create relevant sales metrics to drive sales performance for new, renewal, upsell & manage down sell and cancellation.
+ Drive Sales Performance Management, Excellence. Training and Organizational Structures as required. Support sales and revenue growth
+ Develop go-to market strategy and launch plans at the product level through coordination with stakeholders and accountable for coordinated execution across product, sales, marketing and other customer facing teams. Ensure ROI for go to market strategy, including revenue goals.
+ Develop appropriate metrics and tracking of launch initiatives and ensure reporting to stakeholders.
+ Provide inputs for technology, newer products, marketing trends and competitive insight into the business.
Requirements
+ 8 to 10 years proven B2B sales experience with minimum 3 years in a people management/ leadership role
+ Experience building and managing sales team to exceed sales targets, drive new business and account management
+ Ability to engage and influence C-level stakeholders in complex decision-making cycles
+ Passion for delivering outstanding customer experience and long-term value
+ Excellent verbal and written communication skills
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs. - Life Assurance Policies: Providing financial security for your loved ones. - Modern Family Benefits: Support for maternity, paternity, and adoption needs. - Long Service Award: Recognition for your dedication and loyalty. - Access to Learning and Development Resources: Empowering your professional growth.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Handle all sales and customer communication via WhatsApp only

Proactively reach out to customers to introduce services, promotions, and encourage bookings

Provide clear and timely information on service menus, price lists, latest promotions, latest product and new outlet updates

Recommend suitable treatments and products to help customers make informed decisions and increase cart size

Ensure all outlets have high booking rates by filling up available slots everyday

Build and maintain long-term relationships with customers through personalised follow-ups

Record customer preferences, feedback, and booking history to strengthen loyalty

Collaborate with the marketing and operation teams to ensure smooth coordination of promotions and customer flow

Requirements

● Minimum 1 year experience in sales — retail sales, e-commerce sales, or online customer service

● Experience in wellness industry is an added advantage

● Fluent in Bahasa Melayu and English (spoken and written)

● Excellent written communication and soft-selling skills

● Confident, persuasive, and attentive to customer needs

● Strong relationship-building skills — able to turn walk-in customers into loyal customers

● Able to multitask, manage multiple chats, and follow up consistently

● High initiative, sales-driven, and responsible

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

How many years' experience do you have as a Sales Adviser? Do you have experience in a sales role? Which of the following languages are you fluent in?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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Responsibilities: To actively respond to inquiries from Facebook, Instagram, Tik Tok and WhatsApp; to negotiate and close B2B/B2C orders confidently; to propose and execute online promotions (e.g bundle deals, flash sales, giveaways) to boost sales; to keep in touch with outlet/operation team to arrange smooth delivery & stock coordination; to follow up with leads and close the deal timely; and to provide simple report (daily/weekly sales closed, customer feedback, etc).

• Minimum SPM or Diploma in Business, Marketing or related field.
• Minimum 1-2 years working experience in customer service, online sales, retails sales or related field. Salary RM2.2K and above depending on the qualification and experience.
• Fluent in English, Bahasa Malaysia and Mandarin. Proficient in Bahasa Sarawak / Chinese dialects is a plus.
• Familiar with CCK Products or similar industries (F&B, FMCG, Poultry, Seafood).
• Basic computer & mobile skills (Excel, Google Sheets, Messenger, WhatsApp, etc).
• Proactive, aggressive in closing deals, strong communication & follow-up skills.
• Able to work independently and good in multitasking.

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Responsibilities: To actively respond to inquiries from Facebook, Instagram, Tik Tok and WhatsApp; to negotiate and close B2B/B2C orders confidently; to propose and execute online promotions (e.g bundle deals, flash sales, giveaways) to boost sales; to keep in touch with outlet/operation team to arrange smooth delivery & stock coordination; to follow up with leads and close the deal timely; and to provide simple report (daily/weekly sales closed, customer feedback, etc).

• Minimum SPM or Diploma in Business, Marketing or related field.
• Minimum 1-2 years working experience in customer service, online sales, retails sales or related field. Salary RM2.2K and above depending on the qualification and experience.
• Fluent in English, Bahasa Malaysia and Mandarin. Proficient in Bahasa Sarawak / Chinese dialects is a plus.
• Familiar with CCK Products or similar industries (F&B, FMCG, Poultry, Seafood).
• Basic computer & mobile skills (Excel, Google Sheets, Messenger, WhatsApp, etc).
• Proactive, aggressive in closing deals, strong communication & follow-up skills.
• Able to work independently and good in multitasking.

The employer harness the power of AI technology and educational expertise to create an engaging and motivational learning experience for children globally. The comprehensive education programs aim to nurture a lifelong love of learning, instilling confidence and curiosity in young minds.

Base pay is $3.8K plus Attractive commission : 5 figures monthly income potential!

Key Responsibilities:

• Drive sales growth by actively promoting our products and services to potential customers at roadshow events
• Build strong relationships with customers through effective communication, negotiation, and interpersonal skills
• Identify and capitalize on new sales opportunities, expanding our customer base and increasing revenue
• Provide exceptional customer service, ensuring customer satisfaction and loyalty
• Collaborate with the sales team to achieve sales targets and share best practices
• Stay up-to-date with product knowledge and industry trends to effectively communicate the value proposition to customers

Requirements:

• Excellent communication, negotiation, and interpersonal skills
• Proven sales experience, preferably in a fast-paced environment
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to adapt to changing situations and priorities
• High energy and motivation, with a passion for sales and customer engagement

Working Conditions:

• This role involves working both in office and on-site at roadshow events, which will require flexibility to work on weekends and Public Holidays, on rotional basis within the sales team ( 5-6 days work week. Compensation given if require to work more than 5 days a week )

Jonathan Ng

Executive Search Consultant | Dada Consultants Pte. Ltd.

EA License Number.: 18S9037

EA Registration Number: R1332294

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