1,784 E Commerce Management jobs in Malaysia

SKOP KERJA

-Memberi khidmat nasihat berkaitan masalah pelanggan dan produk melalui

Panggilan dan Whatapp

-Yakinkan pelanggan tentang keberkesanan dan manfaat produk.

-Membantu pelanggan dalam hal berkaitan produk dan cara penggunaan selepas jualan.

-Menguruskan tempahan pelanggan

-Merekodkan jualan dan data pelanggan sebelum diserahkan data pelanggan kepada Team Leader.

SYARAT DAN KELAYAKAN

-Lepasan SPM/ STPM/ Diploma

-Ada / Tiada pengalaman dalam Sales

-Berperwatakkan Menarik -Seorang yang kreatif, berdaya maju & aggresif

-Boleh bekerja lebih masa

-Boleh berkomunikasi dengan baik

-Fresh graduate sangat dialu-alukan Kelebihan

-Office di Klang Sentral

-Bekerja dalam Office sahaja (bekerja dalam aircond)

-Phone & Laptop disediakan

-Basic, insentif, bonus yang menarik

-KSWP, Socso, SIP -Waktu Bekerja 9.30am-6.00pm

Job Types: Full-time, Permanent

Pay: RM1, RM5,000.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person

Key Responsibilities

Shopee Account Management

• Oversee the daily operations of the Shopee store to ensure it stays active, updated, and aligned with current campaigns and market trends.
• Manage store settings, schedule automated promotions, and activate vouchers or discounts in line with sales objectives.

Customer Service (Shopee Chat)

• Respond promptly and professionally to customer inquiries via Shopee Chat.
• Provide accurate product information, promotion details, and buying assistance to drive conversions.
• Ensure a smooth and positive shopping experience for all customers.

Product & Stock Management (Shopee & Website)

• Upload and maintain up-to-date product listings, including pricing, stock availability, and high-quality images.
• Continuously monitor and update stock levels to match actual inventory.
• Organize and maintain a clean, user-friendly product catalog layout for both platforms.

Order Fulfilment

• Process daily orders with accuracy and efficiency.
• Ensure orders are delivered on time and in compliance with Shopee's policies.
• Resolve issues related to shipping, payments, or returns professionally.

Campaigns & Promotions (Shopee)

• Participate in major Shopee campaigns (e.g., 12.12, Payday Sales).
• Plan and implement promotional strategies including flash sales, discount bundles, and seasonal deals.

Website Sales & Chat

• Respond to website inquiries and sales leads in a timely, professional manner.
• Track and follow up with leads to ensure conversion.
• Share customer feedback with the marketing team to improve lead generation and outreach strategies.

Website Order & Catalog Management

• Manage and fulfill orders made through the website.
• Keep customers informed on order and delivery status.
• Maintain the website's product catalog to reflect brand standards and ensure accuracy.

Sales Reporting

• Prepare daily, weekly, and monthly sales reports for both Shopee and the company website.
• Track and summarize data including order count, customer interactions, and sales volume.

Note: Focus is on data preparation only – no need for strategy or deep analysis.

Event Support

• Assist the marketing and sales team during physical events such as exhibitions or product launches.
• Support on-ground sales efforts and manage promotional activities during events.

Requirements

• Prior experience managing e-commerce platforms, especially Shopee.
• Familiar with handling website orders and online customer service processes.
• Proficient in both English and Bahasa Malaysia (spoken & written).
• Able to multitask efficiently, with strong attention to detail.
• Quick to respond, proactive, and customer-centric.
• Comfortable with basic data entry and reporting using Excel or Google Sheets.
• Willing to participate and support sales activities during company events.
• Strong team player with good communication and problem-solving skills.

Job Types: Full-time, Permanent

Pay: RM1, RM3,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person

Requirements:

• Friendly, cheerful, and confident personality
• Passionate about online business and sales
• Well-groomed, presentable, and has a good sense of style
• Committed and responsible team player
• Able to work on a rotational shift basis (morning and evening shifts)
• Experience in online sales is an advantage
• Fresh graduates are encouraged to apply

Responsibilities:

• Drive Sales Performance - Work towards achieving or exceeding daily, weekly, and monthly sales targets across platforms.
• Plan and Host TikTok Live Sessions - Prepare content, scripts, and materials for live sessions that are engaging and result-driven, while actively interacting with viewers.
• Support Sales Strategy Development - Assist in planning and executing online sales campaigns that align with the company's objectives.
• Analyze Performance Metrics - Monitor and review live and platform data (views, engagement, sales performance) to identify areas for improvement.
• Collaborate Across Teams - Work closely with the marketing and operations team to ensure smooth execution of sales plans and promotions.
• Stay Updated with Trends - Keep up with current trends, customer preferences, and industry updates to remain relevant and competitive.

Why Join Us?

• Work in a positive, encouraging atmosphere where your ideas are valued.
• Gain valuable hands-on experience in managing online platforms like TikTok Shop, Shopee, and more.
• We provide training, guidance, and room for you to grow—whether you want to lead a team or master the art of online sales.
• Be part of a reputable and fast-growing Muslimah fashion brand
• Gain real experience in e-commerce and strategic sales
• We love celebrating wins together through small celebrations.
• Opportunity to earn extra through bonuses or rewards when targets are met.

Job Types: Full-time, Part-time, Contract, Fresh graduate

Pay: RM1, RM2,500.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• Ability to work in rotation shift?
• How familiar are you with digital platform such as TikTok?

Education:

• STM/STPM (Preferred)

Work Location: In person

Position: Online Sales & Marketing Admin

Location: Subang Airport, Selangor (Full-time)

• Maintain and update our website and e‑commerce channels.
• Reply to customer inquiries online and offer support.
• Collect and review sales data to spot trends and suggest improvements.
• Work with the marketing team on digital campaigns.
• Keep product details, prices and stock levels accurate online.
• Provide general administrative support to the sales and marketing team.

• Previous experience in online sales, e‑commerce, or digital marketing (automotive experience is a bonus).
• Fresh graduates with computer knowledge are encouraged to apply.
• Strong organisational skills and the ability to handle multiple tasks.
• Comfortable using digital tools like social media, customer‑relationship systems and analytics.
• Clear communication skills and a customer‑focused attitude.
• Able to solve problems and analyse data to find solutions.
• Capable of working independently as well as collaborating with colleagues.

• Supportive, collaborative work environment.
• Training will be provided to help you get up to speed.
• Opportunities for professional development.
• Generous annual leave and wellness initiatives.
• Attractive sales incentive up to RM5000

SG CAR SDN BHD is a leading automotive company in Malaysia, known for high‑quality vehicles and excellent customer service. We are driven by innovation and a commitment to moving the automotive industry forward.

If you're looking for a chance to grow your career in a supportive environment—with training provided and the opportunity to earn attractive sales incentives—please consider applying

Kami sedang mencari seorang Online Sales & Marketing yang bertenaga dan kreatif untuk mempromosikan Ezi-Akaun XLS, sistem pengurusan akaun perniagaan. Peranan utama ialah meningkatkan jualan, mengurus kempen pemasaran digital, serta menjalankan sesi live di media sosial untuk menarik lebih ramai pelanggan.

• Membuat live session di platform sosial media (TikTok, Facebook) untuk memperkenalkan dan mempromosikan produk.
• Memperkenalkan prospek tentang kelebihan dan fungsi Ezi-Akaun XLS dengan cara yang mudah difahami.
• Menyusun dan melaksanakan strategi pemasaran digital (iklan FB/IG/TikTok, content creation, email marketing).
• Mencapai sasaran jualan bulanan dan membina hubungan baik dengan pelanggan baharu & sedia ada.
• Memberi laporan prestasi jualan dan cadangan penambahbaikan strategi pemasaran.

• Diploma/Degree dalam Pemasaran, Perniagaan atau setara.
• Berpengalaman dalam jualan atau pemasaran digital adalah satu kelebihan.
• Berkeyakinan tinggi untuk bercakap di depan kamera (live streaming host ).
• Kreatif, aktif di media sosial, dan tahu cara tarik perhatian audiens.
• Berorientasikan hasil, mampu bekerja dalam pasukan dan capai target.
• Mahir menggunakan platform digital & media sosial (TikTok, FB, IG, YouTube).

• Gaji asas + komisen jualan yang menarik.
• Insentif tambahan untuk pencapaian sasaran.
• Latihan penuh tentang sistem Ezi-Akaun XLS & teknik pemasaran.
• Peluang kerjaya dalam syarikat perisian yang berkembang pesat.
• Suasana kerja mesra, kreatif & penuh semangat.

We are looking for a dedicated Online Sales & Marketing to join our growing team. The ideal candidate should have passion in delivering exceptional customer service. Candidates with experience in related fields will have an advantage.

Key Responsibilities:

1. Customer Service

• Greet and assist customers with their printing needs, provide product recommendations and answering inquiries.
• Manage online customer orders via email or chat, ensuring timely responses and order fulfillments.
• Verify payments from customer and maintain accurate records of transactions.

2. Google Reviews & Ratings

• Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
• Monitor and respond to customer reviews professionally.

3. Team Collaboration

• Work closely with the printing team to ensure orders are completed accurately and on time.
• Ensure the work area is clean, organized, and presentable at all times.
• Provide feedback to improve customer experience and shop operations.

Requirements:

• Excellent communication and interpersonal skills.
• Basic computer literacy (email, social media, and order management systems).
• Ability to multitask and work in a fast-paced environment.
• Language: Proficiency in English and Bahasa Malaysia.
• Possess good attitude: Friendly, proactive, and customer-oriented with a positive attitude.
• Ability to work independently with less supervision.

Fresh graduates are welcome to apply, although relevant experience is preferred.

We offer a competitive salary, benefits package, and opportunities for growth and development within the company. If you are a motivated and experienced personnel looking for a new challenge, we encourage you to apply.

Just send your updated resume and expected salary to with the subject "Application for Online Sales & Marketing".

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Benefits:

• Professional development

Experience:

• Customer Relation: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

E-commerce, Merchant Management Executive

Key Duties:

· Pitch and strategic partnership with Merchants and manage the tenants' performance.

· Review Merchants' product assortment and drive participation in both online and offline campaigns and events with curated SKUs and deals.

· Review and analyze merchants' performance and grow product assortment with updated new products or exclusive deals to drive revenue to achieve KPIs.

· Address merchants' concerns/issues in operations and administrate and maintain platform and develop new plans/ ideas development.

· Assist on Customer Service and/ or any duties as in when required.

· Any other ad-hoc duties that may be assigned by superior.

Requirements:

· Minimum Degree in Marketing/Business/E-commerce of 1-3 years of experience in e-commerce, retail, marketing; ideally in Category Management/ Merchants Management or related fields.

· Excellent interpersonal and communication skills.

· Passionate about the experience in new-retail.

• Oversee daily operations of Lazada, Shopee, and TikTok stores, ensuring product listings are accurate, up-to-date, and optimized for search.
• Manage inventory levels across platforms and coordinate with supply chain teams to prevent stockouts.
• Plan, manage, and execute marketing campaigns, events (e.g., mega sales like 3.3/9.9/11.11/12.12, product launches, collaborations), promotions, and discount strategies tailored for each platform (Lazada, Shopee, TikTok) to drive traffic, sales, and meet client/brand goals.
• Manage project timelines and coordinate promotional activities, including live streaming events.
• Plan, manage, and utilize platform-specific advertising tools (including in-app ads) to drive traffic and conversions.
• Achieve individual monthly sales targets consistently.
• Track, analyze, and report on sales performance and campaign effectiveness, providing actionable insights and recommendations.
• Serve as the primary liaison for clients (if applicable), internal teams (design, brand marketing, supply chain), and third-party vendors.
• Build strong client relationships (if applicable) and ensure alignment of marketing efforts with the overall brand strategy through constant communication.
• Collaborate with design teams to create engaging and effective visual content for platforms and campaigns.
• Coordinate all logistics for campaign execution, working with internal departments and external vendors.
• Manage resources effectively to ensure work is completed within budget.
• Work extended hours or during nights as needed to monitor and support mega campaigns (e.g., 3.3, 9.9, 11.11,

• Bachelor's degree in Marketing or related field, with 1-3 years of relevant Marketing/Agency experience.
• Strong understanding of e-commerce platforms, proficient in data analysis and performance metrics, with advanced Excel skills.
• Excellent English communication (written & spoken) and strong collaboration skills.
• Creative and strategic thinker with strong problem-solving abilities and a customer-centric approach.
• Highly organized, detail-oriented, and proactive with proven ability to multitask and prioritize effectively.
• Results-oriented and target-driven, demonstrating the ability to work independently and take initiative.

• Competitive Salary
• Performance Review
• Performance Bonus
• Annual Leave: 14 days and other special leaves
• Annual MVP Awards (prizes up to 5,000USD)
• Good chance to explore new trends in the digital market
• Opportunity to learn and work with the most advanced advertising technology platforms
• Work in a professional, active, international and dynamic environment

We are seeking a results-oriented professional Senior Executive, E-commerce Account Management to be responsible for planning, executing, and overseeing campaigns and events, ensuring alignment with clients' marketing goals.

What You'll Do

• Oversee daily operations of Lazada, Shopee, and TikTok stores, ensuring product listings are accurate, up-to-date, and optimized for search.
• Manage inventory levels across platforms and coordinate with supply chain teams to prevent stockouts.
• Plan, manage, and execute marketing campaigns, events (e.g., mega sales like 3.3/9.9/11.11/12.12, product launches, collaborations), promotions, and discount strategies tailored for each platform (Lazada, Shopee, TikTok) to drive traffic, sales, and meet client/brand goals.
• Manage project timelines and coordinate promotional activities, including live streaming events.
• Plan, manage, and utilize platform-specific advertising tools (including in-app ads) to drive traffic and conversions.
• Achieve individual monthly sales targets consistently.
• Track, analyze, and report on sales performance and campaign effectiveness, providing actionable insights and recommendations.
• Serve as the primary liaison for clients (if applicable), internal teams (design, brand marketing, supply chain), and third-party vendors.
• Build strong client relationships (if applicable) and ensure alignment of marketing efforts with the overall brand strategy through constant communication.
• Collaborate with design teams to create engaging and effective visual content for platforms and campaigns.
• Coordinate all logistics for campaign execution, working with internal departments and external vendors.
• Manage resources effectively to ensure work is completed within budget.
• Work extended hours or during nights as needed to monitor and support mega campaigns (e.g., 3.3, 9.9, 11.11,

Who You Are

• Bachelor's degree in Marketing or related field, with 1-3 years of relevant Marketing/Agency experience.
• Strong understanding of e-commerce platforms, proficient in data analysis and performance metrics, with advanced Excel skills.
• Excellent English communication (written & spoken) and strong collaboration skills.
• Creative and strategic thinker with strong problem-solving abilities and a customer-centric approach.
• Highly organized, detail-oriented, and proactive with proven ability to multitask and prioritize effectively.
• Results-oriented and target-driven, demonstrating the ability to work independently and take initiative.

Why You'll Love It

• Competitive Salary
• Performance Review
• Performance Bonus
• Annual Leave: 14 days and other special leaves
• Annual MVP Awards (prizes up to 5,000USD)
• Good chance to explore new trends in the digital market
• Opportunity to learn and work with the most advanced advertising technology platforms
• Work in a professional, active, international and dynamic environment