127 E Commerce & Social Media jobs in Malaysia

Company overview

Our client is a distinguished Multimedia Super Corridor (MSC) status company specializing in research, consulting, and advisory services in software engineering, digital innovation, and technology R&D. Utilizing cutting-edge technology, including ERC520 semi-fungible tokens, our client ensures that in-game assets can grow, evolve, and retain value across various games and platforms, fostering a gaming environment where the time and effort invested in favorite games becomes a lasting legacy. They are seeking for a highly skilled Web3 Social Media Senior to oversee and execute the social media strategy with a primary focus on Twitter and Discord.

Job Description

• Social Media Strategy: Develop and execute a data-driven social media strategy for Twitter and Discord that aligns with GamingVault’s branding and goals.
• Content Creation & Campaigns: Create and curate engaging content, including posts, announcements, and discussions. Develop and track social media campaigns to measure effectiveness and optimize engagement.
• Campaign Management: Manage social media campaigns, ensuring they meet key performance indicators (KPIs). Use analytics tools to monitor success and adjust strategies as needed.
• Community Engagement: Actively engage with followers on Twitter and Discord by responding to questions, hosting AMAs, and fostering an active, loyal community.
• Moderator Management: Oversee a team of remote moderators, providing training and setting expectations to ensure a high standard of interaction within the community.
• Chatter Management: Monitor community discussions on Discord and Twitter to ensure alignment with GamingVault’s values, managing negative comments or guiding conversations when necessary.
• Discord Server Management: Set up and manage Discord servers and channels, hosting events, moderating discussions, and driving community engagement.
  Twitter Growth: Develop strategies to increase follower count, engagement rates, and audience reach on Twitter.
• Collaborations and Influencer Management: Collaborate with influencers, streamers, and gaming personalities to boost GamingVault’s social media visibility.
• Trend Analysis: Stay updated on social media trends, particularly in gaming, blockchain, and Web3, to identify new opportunities for community engagement.
• Crisis and Risk Management: Monitor social media channels for potential crises or negative feedback, developing strategies for timely and effective responses.

Qualifications to succeed:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 2-3 years of experience in social media management, preferably in the gaming or blockchain industries.
• Proven experience managing and growing communities on Twitter and Discord.
• Experience creating traceable campaigns and reporting on their success.
• Experience managing remote moderators and community management teams.
• Strong knowledge of gaming culture, Web3, NFTs, and blockchain technologies.
• Excellent written and verbal communication skills, with the ability to craft compelling messages.
• Proficiency with social media analytics tools to track performance and optimize strategies.
• Strong leadership skills to manage remote teams and drive engagement initiatives.
• Creative mindset with the ability to develop unique and engaging content.
• Bilingual: Fluent in English, with Mandarin proficiency as a plus.

What you’ll gain:

• Competitive salary and benefits package
• Opportunity to be part of a cutting-edge Web3 gaming platform.
• Career growth opportunities in a dynamic and fast-growing industry.
• A collaborative and innovative work environment focused on building the future of gaming.

To Apply

If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to

Job Ref: 2024001/001

Consultant: Joel Lau

Registration No: 201901037350 (1346680-W)

EA Licence No: JTKSM 949A

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Senior Operations Manager (E-commerce) role at TDCX

TDCX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Senior Operations Manager (E-commerce) role at TDCX

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Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

• Manage and utilize metrics to drive positive change in areas such as Service Level Agreements, Productivity, Customer Satisfaction, Quality, NPS and Contact Rate.
• Work with direct reports to find learnings from real life situations to set and improve metric-based goals; consistently drive teams towards higher performance and quality expectations.
• Monitor costs and losses incurred by managing team’ contribution to the greater Customer Experience budget.
• Ensure employee happiness by working with Leads to create strong connections with the whole team and utilize effective communication to help translate the Mission of our client into meaningful and clear goals.
• Maintain ultimate responsibility for team structure, recruiting, on-boarding and training by working with outmost leadership, direct reports and other business partners.
• Use learnings from team members to identify opportunities and advocate for product improvements that support the team⠬™s s ategy and the needs of the customer.
• Navigating the team to ever changing landscape of the business by comminicating and manage change.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 5 - 7 years of working experience in the related field is required for this position.
• Excellent understanding of contact centre operation
• Sound knowledge of customer satisfaction, Net Promoter Score and quality programs
• Organizational and time management skills
• Effective facilitation skills in client and staff meetings
• Excellent verbal and written communication skills in English and the language of the supporting market

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service
• Industries Manufacturing, Technology, Information and Internet, and Retail

Referrals increase your chances of interviewing at TDCX by 2x

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This job is for a Graphic Designer at a retail brand. You might like this job because it offers the opportunity to create designs for various platforms and contribute creative ideas. Gain experience in brand design and visual merchandising with this role.

RM 4000

Petaling Jaya

Full-Time

few days ago

We are looking for a Graphic Designer who is fully in charge of our brand design. If you have 1 year of experience and are looking to step up, this is for you.

Here are the details:

• Design Development: Create designs for Facebook ads, websites, posters, flyers, and event visual merchandising (VM).
• Graphic & Visual: Website, e-commerce content, packaging, manychat flow content, Visual merchandising (VM).
• Research innovative presentation for graphic & visual.
• Content Assistance: Support content creation by assisting in photo and video shoots.
• Idea Generation: Contribute creative ideas during brainstorming sessions.
• Brand Consistency: Ensure all designs align with the brand’s visual identity and guidelines.
• Record, edit & produce visual content (website, e-commerce content, manychat flow, WhatsApp flow content).
• Liaise with third-party photographers for outsourced work, if any.
• Perform other duties as assigned.

• Minimum 1 year working experience as a Graphic Designer or in a similar role.
• Proven experience in an industry that serves adult or elderly population .
• Candidates must be fluent in Mandarin and English.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator), or other relevant tools.
• Excellent understanding of typography, color theory, and layout design.
• Ability to take constructive feedback and adapt designs accordingly.
• Strong time-management skills and the ability to meet deadlines.
• Knowledge of motion graphics, web design, or video editing is a plus.

• Graphic Design
• Poster Design
• Photography
• Photo Editing
• Marketing Copy

• Medical Benefit
• Optical Benefit: Free 4 pairs of prescription glasses, can be extended to family members.
• Company Trip: Have fun together!

Last active - few hours ago

1 - 3 Years of Experience

Junior Executive

Graphic Design, Videography & Photography

We are a Malaysian eyewear boutique that provides personalised service and stylish frames to glasses wearers.

We believe that everyone should look confident in glasses and we want to make that happen through recommending the right designs for customers. We have curated an optical styling method just for that.

Besides, we focus on creating a holistic customer journey by ensuring values are delivered at every stage so that customers get the very best out of the purchase. This is where the online platform merges with offline to become what we call the omnichannel.

We also believe in giving back to society. For every pair of glasses sold, a pair will be donated to the underprivileged community. We want to improve quality of life through improving vision.

• Opportunity to deal with International Market
• Young Working Environment
• Staff Hospitalisation Insurance
• Nearby LRT Taipan Station (Kelana Jaya Line)
• Work with us, and we’ll work with you on your career growth!
  
  

• Full-time position - open for Malaysian Only
• Required language(s): MUST be able to Speak and Write in Mandarin & English
• Possesses a creative mindset and passion for digital marketing (Mandarin & English).
• Able to think analytically and resolve issues.
• Knowledge of Twitter Marketing and Google Analytics will have an added advantage.
• Works well in a team as well as individually.
  
  

• Requires minimum 1-2 years of experience in running social media ads & management (including monthly planner).
  
  

• Able to understand clients' needs, create Monthly Planners, implement social media content scheduling, select target audiences, monitor campaign performance, and prepare campaign performance reports for clients.
• Responsible for client engagement, serve, and educating clients.
• Design, optimize, and implement a digital marketing funnel.
• Monitoring performance of digital marketing campaigns on Google Analytics, Facebook Business Manager, etc.
• Research and analyze competitor advertising strategies.
• Collaborate with internal teams to plan and create marketing materials like direct response copywriting, landing pages, social media content, ad copy, etc.
• Assist in product development, problem-solving, and project management.

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work , offering you the opportunity to make an impact globally while working across a team located on 5 continents. Razer is also a great place to work , providing a unique, gamer-centric #LifeAtRazer experience that fosters both personal and professional growth.

We are seeking a dynamic and strategic Digital Marketing Specialist to lead online marketing initiatives from ideation to execution. This role will oversee the development and implementation of innovative digital strategies across all channels, utilizing advanced AI tools to optimize workflows and campaign performance. The ideal candidate will manage digital advertising efforts, including budgeting, tracking, and performance optimization, and collaborate with cross-functional teams to ensure cohesive brand messaging.

1. Plan and manage comprehensive online marketing strategies, ensuring seamless integration across digital channels.
2. Develop and refine copywriting and proofreading tasks to align with the brand's voice and campaign objectives.
3. Leverage advanced AI tools to automate workflows, optimize content delivery, and enhance campaign performance.
4. Execute and monitor digital and social media advertising efforts, including budgeting, tracking, and performance analysis.
5. Collaborate with teams (Product, Sales, Customer Support) to coordinate marketing activities and ensure a cohesive brand experience.
6. Build and optimize high-converting digital marketing funnels to generate and nurture leads across multiple touchpoints.
7. Analyze campaign data, report on effectiveness, and provide recommendations for improvement.
8. Develop innovative marketing strategies to attract and engage new customers, especially in the fintech landscape.
9. Work with creative teams to produce engaging content across all channels, including ads, landing pages, and social media posts.
10. Plan and execute promotional activities such as online advertising, POSM, sales memos, and more.
11. Stay updated on market trends, employing data analysis and research to enhance strategies, engagement, and ROI.
12. Design and implement multi-touch sales funnels focusing on customer acquisition, engagement, and conversion through strategic insights.

Pre-Requisites :

Are you game?

• Guide SEO strategies for website redesigns.
• Develop content strategies informed by SEO principles.
• Conduct comprehensive SEO site audits and reports.
• Analyze web analytics data for actionable insights.
• Advise clients on SEO best practices.
• Collaborate with cross-functional teams for successful implementation.
• Implement technical SEO strategies for enhanced performance.
• Monitor SEO performance using tools like SEMRush, Google Analytics, and more.
  
  

• Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Postgraduate Diploma/Professional Degree in Marketing, Mass Communication, or Advertising/Media.
• Minimum 2 years of experience in SEM and PPC.
• Fluency in Mandarin and English is mandatory, Thai, Vietnamese or other language is a plus.
• Proficiency in online marketing tools and staying updated with trends.
• Understanding of the Southeast Asia market, preferably Malaysia, Singapore, Thailand, Philippines market audience.
• Background in marketing agency, e-commerce, ideally health supplements, beauty products, financial and gaming products in SEA market.

We are looking for a creative and data-driven Digital Marketing Specialist to drive bTaskee’s online growth in Malaysia. The ideal candidate will be responsible for developing and executing performance-driven digital marketing strategies to increase brand awareness, attract new customers, and optimize online service bookings. This role requires expertise in SEO, social media, paid advertising, and content marketing, with a deep understanding of consumer behavior in the home services industry.

KEY RESPONSIBILITIES:

• Digital Strategy & Campaign Management Develop and implement digital campaigns/roadshow events to market and promote the brand. Create awareness and grow the service bookings ratio.
• Plan, execute comprehensive media plans incorporating multiple channels, including PPC, SEO, social media, display advertising, mobile marketing, and content marketing to maximize reach and engagement.
• Optimize Google Ads, Social Media Ads (Instagram, Facebook, TikTok and etc), email marketing tools (Mailchimp/Hubspot), and specialized platforms such as Reddit or Quora based on our target audience.
• Also, other paid advertising campaigns. Monitor and analyze key performance indicators (KPIs) to improve campaign effectiveness and work closely with the sales and operations teams to align marketing efforts with business objectives.
• Utilize market research and industry insights to shape data-driven campaign strategies and optimize performance.
• Social Media & Content Marketing Manage and grow bTaskee’s presence on Facebook, Instagram, TikTok, LinkedIn, and other relevant platforms. Create engaging content (videos, infographics, blogs, social media posts) to attract and retain customers, plus collaborate with influencers, brand ambassadors, and digital partners to enhance brand credibility. Respond to customer inquiries and feedback on social media to maintain strong engagement.
• SEO & Website Optimization Improve website ranking through SEO best practices, keyword research, and content optimization and enhance user experience (UX) and conversion rates on the website and mobile app. Localize and optimize bTaskee’s website to improve search rankings and user experience. Monitor web traffic, bounce rates, and user behaviour using Google Analytics and other tracking tools.
• Performance Analysis & Reporting Track, measure, and report marketing campaign performance, providing insights and recommendations. Utilize Google Analytics, Facebook Insights, and other digital tools to optimize marketing efforts and conduct A/B testing on ads, content, and landing pages to maximize ROI.
• A bachelor’s degree in marketing, Digital Marketing, eCommerce, Science, or a related field. 2–5 years of experience in digital marketing, performance marketing, or social media management.
• Experience in the service industry (cleaning, home assistance, or on-demand platforms) is a plus. ·
• In-depth knowledge of social media and email marketing best practices to drive engagement and conversions. ·
• Expertise in digital marketing tools and analytics platforms such as Google Analytics, Google Ads, and Meta Business Suite for campaign optimization. ·
• Passion for continuous learning and staying ahead of emerging digital marketing trends and technologies. ·
• Familiarity with training tools and techniques is an advantage. ·
• Good command of English and Malay.

SKILLS AND COMPETENCIES: ·

• Strong knowledge of SEO, SEM, PPC, and social media advertising. ·
• Proficiency in Google Ads, Facebook Business Manager, TikTok Ads, and LinkedIn Ads. ·
• Experience with content creation, influencer marketing, and video production. ·
• Proficient in Google Analytics, Google Tag Manager, and data analysis tools. ·
• Hands-on experience with CRM and email marketing platforms (e.g., Mailchimp, HubSpot). ·
• Strong content and copywriting skills. ·
• Strong analytical skills with the ability to interpret data and optimize performance. ·
• Ability to think creatively, solve problems, and work independently in a fast-paced environment

Job Type: Full-time Pay: RM4,000.00 - RM6,000.00 per month

• Health insurance
• Opportunities for promotion

Schedule: Day shift Monday to Friday

Supplemental Pay:

• Performance bonus Yearly bonus

Ability to commute/relocate: Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

• Seniority level Mid-Senior level

• Employment type Full-time
• Industries Software Development

Referrals increase your chances of interviewing at bTaskee Malaysia by 2x

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Your Johor Bahru Adventure Awaits: Find Your Dream Remote SEO Specialist Job

Picture this: Working from a sun-drenched balcony overlooking the crystal-clear sea of Johor Bahru, or perhaps nestled in a cozy cafe in the heart of a historic city.

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• A Global Hub for Talent: Johor Bahru attracts top talent from around the world, creating an energetic and innovative environment.
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• Rich Cultural Tapestry: Immerse yourself in a fascinating blend of cultures, traditions, and cuisines.
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Your Dream Job is Closer Than You Think

Ready to make your remote work dreams a reality? Explore the exciting (search term) opportunities in Johor Bahru and embark on a journey of professional and personal growth.

Imagine: Working from a sun-drenched balcony overlooking the crystal-clear sea of George Town (Penang), or perhaps tucked away in a cozy cafe in the heart of a historic city.

This isn't a fantasy – it's the reality of countless SEO Specialist professionals who've embraced the liberty and adaptability of remote work in George Town (Penang).

George Town (Penang) isn't just a destination; it's a lifestyle. Here, you'll find the ideal mix of work and play, where age-old customs meet modern innovation.

Whether you're drawn to the vibrant energy of vibrant bazaars or the peacefulness of secluded shrines, George Town (Penang) offers an enchanting setting for your remote career.

Why SEO Specialist Professionals Thrive in George Town (Penang):

A Global Hub for Talent: George Town (Penang) attracts skilled professionals from around the world, creating an energetic and innovative environment.

Affordable Luxury: Enjoy a luxurious lifestyle without breaking the bank. From delectable culinary delights to modern work hubs, George Town (Penang) offers incredible value.

Rich Cultural Tapestry: Immerse yourself in an intriguing fusion of cultures, traditions, and cuisines.

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Supportive Community: Connect with a thriving group of expats and digital nomads who are eager to share their experiences and knowledge.

Join a Thriving Community of Remote SEO Specialists

Become part of a thriving community of SEO Specialist professionals who've chosen George Town (Penang) as their digital base. Share ideas, collaborate on projects, and build lifelong friendships.

Benefits You'll Enjoy as a Remote Worker in George Town (Penang):

1. Flexible Schedule: Set your own hours and work when you're at your peak performance.
2. Work-Life Harmony: Achieve the harmonious integration between your professional and personal goals.
3. Reduced Stress: Say goodbye to stressful daily travel and office politics.
4. Travel Opportunities: Explore the secret treasures of George Town (Penang) and beyond.
5. Personal Growth: Expand your horizons and embrace new experiences.

Launch Your George Town (Penang) Adventure

Meet the SEO Specialist Pioneers of George Town (Penang)

Get inspired by the stories of SEO Specialist professionals who've built successful remote careers in George Town (Penang). Hear their tips, tricks, and insights on navigating the remote work journey.

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