937 dl9 Parts Service Assistant Myy jobs in Malaysia

• Effectively responding to new / existing customers' messages on time and provide sound solutions.
• To answer calls from company fixed line and handphone.
• To assist valuer to perform administrative works (billing & handling of cash).
• To follow up with clients who remit interest online and update their tickets on time.
• Handle social media enquiries.
  
  

• Minimum education is Certificates / Vocational / Diploma in any related field
• Ability to communicate effectively with people in Mandarin, English, and Bahasa Malaysia.
• With or without experience is fine, welcome fresh graduate.
• Possess good telephone etiquette with a smiley voice.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Social Media savvy (Facebook / Instagram / Tiktok / XiaoHongShu, etc.).
• Location: WGD Pawn Shop, Taman Putra, Ampang
• Working Hours: 8:30am - 6:00pm
  
  

• EPF + EIS + SOCSO
• Monthly Allowance, Medical Allowance, Yearly Bonus, Yearly Increment
• Sharp working hours, there will be no overtime
• Career advancement opportunity (to learn valuation skill / social media specialist)

Build Your Career with a Leading Brand in Trendy, Innovative Window Blinds

Are you ready to take the next step in your career with a company that values quality, innovation, and long-term customer relationships? Join GIF Blinds Sdn Bhd , a pioneer in the window blinds industry since 1999. We are manufacturer and serve a broad B2B clientele across Malaysia and Singapore , offering premium, customizable blinds that set the standard in both style and functionality.

Headquartered in Johor Bahru , we are committed to becoming the go-to brand in Southeast Asia for modern blinds—and we want talented professionals like you to grow with us.

Why Join Us?

Established Market Leader – Over 26 years of trusted industry presence with a strong network of retailers in Malaysia and Singapore

Premium B2B Focus – We serve medium to high-end markets, giving you valuable exposure to discerning business clients

Innovative Product Line – Be part of a company that prioritizes design, technology, and customization in every product

Growth-Oriented Culture – We invest in people and processes to support your long-term professional development

Supportive Work Environment – Work with a passionate team that values communication, respect, and continuous improvement

What you'll be doing

You’ll be a vital link between our sales team and our customers, ensuring that everything from order placement to delivery runs smoothly.

Key Responsibilities:

Coordinate daily sales operations and follow up on orders

Handle inquiries, prepare quotations, and support customer accounts

Liaise with internal departments to ensure timely production and delivery

Maintain accurate records and provide regular updates to sales managers

What we're looking for

Minimum 1 years of experience in a customer service or client-facing role

Excellent problem-solving and decision-making skills, with a focus on delivering high-quality customer service

Strong communication and interpersonal skills, with the ability to listen, empathise, and provide effective solutions to customer queries

Proficient in Mandarin and English, with the ability to communicate effectively in both languages. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Is organized, proactive, and able to manage multiple tasks efficiently

Demonstrated commitment to continuous learning and process improvement

What We Offer:

At GIF Blinds (M) Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

A stable and well-respected company brand in the interior furnishing industry

Opportunities for career advancement within a growing regional business

Take the leap and grow your career with us.

If you're passionate about customer service, organization, and working with a quality-focused brand — this is your chance.

About us

Established in 1999, GIF Blinds (M) Sdn Bhd is a trusted blinds and curtain manufacturer based in Skudai, Johor, serving clients across Malaysia and Singapore. With over 25 years of experience, we offer a professional one-stop solution — from fabrication and sewing to supply, installation, and delivery. Our product range includes more than 10 types of blinds.To date, we have served over 600 clients nationwide — including curtain retailers, renovation contractors, interior design firms, and architecture companies — supported by our reliable after-sales service and commitment to excellence.

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Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Customer Service Role? Which of the following languages are you fluent in? How would you rate your Mandarin language skills?

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We are looking for a friendly and customer-focused individual to join our team. In this team, you will be the first point of contact for customers, providing support and assistance across various channels (phone, email, and messaging). You will handle inquiries, resolve issues, and ensure excellent customer satisfaction.

Key Responsibilities:

Respond to customer inquiries promptly and professionally

Handle complaints and provide appropriate solutions

Maintain accurate records of customer interactions

Follow up to ensure resolution and satisfaction

Coordinate with internal teams to solve customer issues

Provide product or service information when needed

EPF, SOCSO, EIS will be provided

Medical Card for Confirmed Staff

Performance Bonus

Annual Dinner

Staff Purchase Discount

Requirements for this position:

Candidate must possess at least Diploma level

Fresh graduates are encouraged to apply

Good communication skills in Mandarin, English, Malay. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Patience, empathy, and problem-solving skills

Ability to multitask and work under pressure

Prior customer service experience is an advantage

Excellent teamwork spirit and the ability to collaborate effectively with relevant departments

Proficiency in Microsoft Office (Word and Excel) and computer literacy basic knowledge

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Which of the following languages are you fluent in?

Wholesale Businesses 51-100 employees

Ottica Group is an established organisation that specialise in quality, premium eyewear brands. Ottica Group was founded in 1990 and with more than 30 years in the industry, it is one of the top eyewear and vision company in Malaysia.

Ottica Group is an established organisation that specialise in quality, premium eyewear brands. Ottica Group was founded in 1990 and with more than 30 years in the industry, it is one of the top eyewear and vision company in Malaysia.

Perks and benefits Medical Miscellaneous allowance Parking 13 months salary, Bonus based on performance

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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• Have experience in customer service is add advantage.
• Good complexion with pleasant customer service skills
• Good communication and interpersonal skills
• Fresh graduates are also encouraged to apply
• Preferred candidates can start work immediately is an advantage
• Respond to customer inquiries via WhatsApp, social media, calls, or email in a friendly and professional manner
• Provide information about Candy Wax services, packages, promotions, and aftercare tips
• Handle appointment bookings, rescheduling, and customer follow-ups
• Assist walk-in and online customers with service-related questions or concerns
• Manage and resolve customer feedback or complaints with a positive and solution-oriented attitude
• Record customer interactions and preferences to improve service quality and personalization
• Coordinate with the beautician team to ensure smooth scheduling and customer experience
• Support marketing team during campaigns or promotions (e.g., replying DMs, sending reminders)
• Maintain a strong brand image by delivering excellent service at every touchpoint
• Commission provided
• Personal entitlement of cosmetic and skincare
• Incentives, bonus and allowances
• Annual leave / Public holiday
• Medical and dental benefits
• Professional training will be provided
• KWSP, SOCSO included

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Is fluent in Mandarin (required) to liaise with Mandarin speaking clients, plus English

Is fast and responsive in chatting with customers

Is detail-oriented and neat in packaging

Is responsible, organized, and a good team player

Previous experience is a bonus but not required – training provided

What You’ll Be Doing:

Reply to customer inquiries (WhatsApp, Instagram, Website,etc)

Pack customer orders neatly and accurately

Arrange delivery and coordinate with couriers

Handle basic after-sales support

Assist with simple stock check and item updates

Why Join Us:

Attractive Pay Package

Base salary + bonus incentives

Staff discount on all luxury products

Learn end-to-end operations

Potential to move into senior customer support or e-commerce ops

Team bonding activities

Yearly performance bonus

Additional Benefits

Training Provided

Basic + Commision

5 Working Days

Allowance Provided

Staff Activities

EPF / SOCSO / PCB

Medical and Hospitalisation Leave

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Which of the following languages are you fluent in? How would you rate your English language skills?

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Hello! We are a leading lifestyle brand in Malaysia, bringing innovative lifestyle products to enrich your life. Currently, we rank as the largest provider of intelligent home solutions in Malaysia.

• Providing comprehensive administrative support to management and colleagues.
• Handling a variety of office tasks, including data entry and clerical duties.
• Maintaining physical filing systems and contributing to team efficiency.
• Processing customer orders and requests accurately and promptly.
• Supporting sales and marketing teams as needed.
• Generating sales reports for analysis.
• Assisting with special sales programs.
• Coordinating office operations and procedures.

• Possess SPM/STPM/Diploma/Degree qualifications.
• Customer service experience preferred.
• Fresh graduates are welcome to apply.
• Proficient in office software, online chat tools, and basic network knowledge; fast typing in English/Mandarin.
• Proficiency in Mandarin to communicate with Mandarin-speaking clients.

• What qualifications do you have?
• How many years of customer service experience do you have?
• How do you rate your Mandarin language skills?
• Do you have customer service experience?

Please include any additional relevant information if reporting this job ad as fraudulent, misleading, or discriminatory.

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About the role

Become a key part of the Elite Transform Team as a Customer Service Representative. This full-time position is based in Medini, Johor and will see you playing a vital role in delivering excellent customer service to our valued clients. Whether you thrive in a fast-paced environment or enjoy building meaningful relationships, this varied and challenging role could be the perfect next step in your career.

What you'll be doing

• Responding to customer inquiries and resolving issues via phone, email, and other communication channels
• Actively listening to customers, understanding their needs, and providing tailored solutions
• Maintaining accurate records and documentation of customer interactions
• Identifying opportunities to improve customer satisfaction and process efficiencies
• Collaborating with cross-functional teams to ensure a seamless customer experience
• Adhering to company policies, procedures, and service level agreements

What we're looking for

• Previous experience in a customer service or call centre role, preferably within the service industry
• Excellent communication and interpersonal skills, with the ability to build rapport and provide empathetic support
• Strong problem-solving and critical thinking skills to quickly identify and resolve customer issues
• Adaptability and the ability to thrive in a fast-paced, dynamic environment
• Proficiency in using computer systems and technology to effectively manage customer interactions

What we offer

At Elite Transform Team, we are committed to creating a positive and inclusive work environment where our employees can thrive. We offer a range of competitive benefits, including:

• Comprehensive medical and dental coverage
• Generous paid time off and holiday leave
• Opportunities for professional development and career advancement
• Team-building activities and social events to foster a strong company culture
• Flexible work arrangements to support work-life balance

About us

Elite Transform Team is a leading provider of innovative customer service solutions. Our mission is to empower our clients to deliver exceptional experiences that drive customer loyalty and business growth. With a talented team of dedicated professionals, we are committed to pushing the boundaries of what's possible in the call centre and customer service industry.

If you're ready to join a dynamic and purpose-driven team, apply now to become our next Customer Service Representative.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Do you have customer service experience? Have you worked in a call centre before?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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This job is all about creating great customer experiences at AutoDetailer Studio! You might like this job because you get to help people directly, solve their problems, and work with a friendly team. Salary ranges from RM2,800 to RM3,200.

RM 2800 - RM 3200

Passionate about creating exceptional customer experiences? Join our team and make every interaction meaningful at AutoDetailer Studio!

Salary Range: RM2,800 to RM3,200

Job Scope:

• Ensuring a great customer experience
• Tending to online and offline enquiries
• Assisting customers, providing them information and resolving inquiries or issues.
• Liaising and communicating with different departments according to the needs of the job
• Performing administrative tasks related to the projects

Job Requirements:

This job shall require the individual to have:

• Enjoy working in a customer facing role (online and in person)
• Good command of spoken and written English and Bahasa Malaysia.
• Good communication and interpersonal skills.
• Self-sufficient, resourceful and detailed in execution
• Willing to work 5.5 days a week including public holidays

Confirmed employees shall be entitled to

• EPF/SOCSO/EIS contributions by employer
• Group Medical Insurance
• Medical claims up to RM300 a year
• Dental claims up to RM200 a year
• 12 days annual leaves

Customer Service

Customer Inquiries

Customer Relationship Building

Greeting Customers

Customer Relationship Management

Group medical insurance with medical card. Given upon confirmation of employment.

Personal accident insurance. Given upon confirmation of employment.

Given upon confirmation of employment.

Statutory payments are made according to it's respective rates

RM300 per annum. Given upon confirmation of employment.

RM200 per annum. Given upon confirmation of employment.

AutoDetailer Sdn Bhd (AutoDetailer Studio) is a leading automotive detailing company in Malaysia. We specialize in restoring and perfecting the finish of anything from daily drives to luxury and classic vehicles. We have a team of highly skilled and experienced specialists who use the latest tools and techniques to ensure that our customers' vehicles look and feel their best.From Management to Operations, Sales and.

This job is all about helping customers! You'll answer their questions, solve problems, and build strong relationships. You might like this job because you enjoy making people happy and improving their experience with a brand.

• Customer Inquiry Management: Oversee the handling of customer inquiries through various channels, including phone, email, and social media. Ensure prompt and accurate responses to address customer needs and concerns.
• Issue Resolution: Act as a liaison between customers and internal departments to resolve issues effectively and efficiently. Take ownership of escalated cases and follow through to resolution, ensuring customer satisfaction.
• Relationship Building: Develop and maintain strong relationships with customers to foster loyalty and retention. Proactively engage with customers to understand their needs and preferences, providing personalized support and recommendations.
• Customer Feedback Collection: Gather feedback from customers through surveys, reviews, and other feedback channels. Analyze feedback to identify trends, pain points, and areas for improvement in products and services.
• Process Improvement: Collaborate with internal teams to streamline customer service processes and improve efficiency. Implement best practices and recommend system enhancements to enhance the overall customer experience.
• Training and Development: Provide training and support to customer service representatives to ensure they have the knowledge and skills to deliver exceptional service. Foster a customer-centric culture within the organization.
• Performance Monitoring: Monitor key performance indicators (KPIs) related to customer service, such as response time, resolution rate, and customer satisfaction scores. Track performance metrics and identify opportunities for improvement.
• Customer Engagement Initiatives: Develop and implement customer engagement initiatives, such as loyalty programs, customer appreciation events, and outreach campaigns. Strengthen relationships with customers and enhance brand loyalty.
• Cross-Functional Collaboration: Collaborate with cross-functional teams, including sales, marketing, and product development, to align customer service initiatives with business objectives. Share customer insights and feedback to inform strategic decision-making.
• Crisis Management: Handle customer complaints and escalations in a calm and professional manner, demonstrating empathy and a commitment to resolving issues. Manage crisis situations effectively to minimize negative impact on the brand.
• Upselling and Cross-Selling : Identify opportunities to upsell and cross-sell additional products or services to existing customers. Use a consultative approach to understand customer needs and recommend relevant offerings that add value and

• Qualification: At least Diploma or Bachelor's degree in Sales, Marketing, Business Administration or a related field
• Language: Fluent in English (Both Spoken and Written), Knowledge of Mandarin is highly desirable
• Proven experience in customer service management, with a focus on upselling and relationship building.
• Excellent communication and interpersonal skills.
• Strong sales understanding and ability to identify upselling opportunities.
• Ability to empathize with customers and address their needs effectively.
• Proficiency in CRM software and other customer service tools.
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Leadership skills and ability to motivate and inspire a team.
• Commitment to delivering exceptional customer service and building long-term relationships.

Customer Service

Customer Relationship Management

Upselling

Detail Oriented

Data Analysis

Interpersonal Communications

Teamwork

Coordinating

All staffs are eligible for special staff discounts!

Free parking is provided!

Incentive and yearly bonus provided depends on your performance!

Established in 2012, Puzzle Planet offers the best puzzle selections under one roof, reaching them to customers nationwide. Puzzle Planet is the main distributor of world-known puzzle brands like Pintoo, Heye, Wooden City, EWA, and IWAKO. From traditional cardboard puzzles, plastics 2D puzzles, to 3D puzzles, Puzzle Planet serves a wide variety of designs for house decoration or even as a gift! We also collaborated.