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Director Operations
Prai
TE Connectivity
Posted 14 days ago
Job Viewed
Job Description
Director Operations
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
The General Manager will be responsible for managing and leading the manufacturing plant operations in the areas of EHS, compliance, quality, delivery, ECE, and cost control in relation to safety & security, profitability, productivity, materials management, Talent development and continuous improvements.
**Responsibilities**
+ Lead operations of a plant with approximately 1.5-2.0K employees composed of direct, indirect, and salary staff. In accordance with company policies and business unit/plant procedures, achieve high standards in safety, quality, customer service, efficiency & profitability requirements. Maintain costs within budgetary limits while assuring that best operations practices are utilized in the maintenance, conservation of equipment & materials, and/or facilities.
+ Set overall plant objectives to ensure effective operations consistent with Continuous Improvement, Values and Philosophy.
+ Coordinate and direct all functions of plant operations, including but not limited to: Manufacturing, Engineering, EHS, Quality, Integrated Supply Chain, OpEx, HR, and Finance.
+ Align operational objectives with the overall business objectives to ensure a strategy-focused workforce.
+ Manage and operate performance through the effective implementation of the highest TE safety standards, promotion of the culture of "Safety First" to develop and maintain Zero Incident working place.
+ Manage and operate performance through the effective use of the Quality Management System (QMS) process and through structured problem solving to develop and maintain Zero incident quality performance for major customers and projects, and contribute to accelerating NPI execution
+ Lead the plant team ramping up a new operation with focus on continuous development.
+ Direct and mentor the plant leadership team in the performance of their respective roles, consistent with the company's Leadership model.
+ Foster an environment which promotes goals, encourages continuous improvement, and builds passion for extraordinary customer experience (ECE) culture.
+ Drive compliance to the ethics policy and holds others accountable for ethical conduct.
+ Develop controls and critically review results of operations in reference to planned objectives.
**Additional Responsibilities**
+ Account for the day-to-day decisions that directly impact EHS, Compliance, Quality, Delivery, Cost & Inventory of the overall plant.
+ Maintain a workforce of highly motivated employees instilling morale that is conducive to high levels of employee engagement.
+ Attract, select, develop, train, coach, appraise, and motivate managers and other personnel in key staff positions within the facility.
+ Establish interfaces with supporting BU functions to assess customer needs and assure accurate project or program technical direction for operations engineering and manufacturing.
+ Assure timely and relevant communications to and from all levels. This includes communications between affected reporting areas and related departments. Establish systems to enhance intra- and inter-departmental communications.
+ Assure that collective bargaining agreements are effectively administered.
+ Create a culture of exceeding customer expectations, ensuring that the organization is highly responsive to customer needs and issues.
+ Ability to build up strong talent pipeline for plant leadership team and succession plan
**Job Criteria**
+ Knowledge of current technologies in manufacturing (automation/manual assembly, stamping, molding, testing), engineering, NPI, materials management/inventory control, distribution and logistics, purchasing, quality assurance, EHS systems processes and practices.
+ Strong financial and business acumen.
+ Strong collaborative skills with the proven ability to drive change and leadership ownership/accountability.
+ Demonstrate success in building high performance teams, leading cross-functionally, developing and retaining employees, and driving organizational change.
+ Drive zero incident culture, with employee ownership of safety.
+ Leadership, performance results, organizational development and operational improvement.
**What your background should look like**
+ Bachelor's degree from an accredited institution.
+ Minimum of 15 years of experience with progressive levels of accountability and responsibility in Manufacturing, Supply Chain, OPEX and/or related supporting functions.
+ Strong knowledge and experience with lean manufacturing, and process tools such as profit planning, strategic planning, Organizational Capability Assessment, Lean System/Six Sigma, Supply Chain Management, Fixed Capital Optimization, Environmental, Health and Safety (EHS) processes.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
**ABOUT TE CONNECTIVITY**
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). ( TE CONNECTIVITY OFFERS:**
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Group
**IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD**
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity **never requests payment or fees** from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come **only from** **actual** **email addresses ending in @te.com** . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
Location:
Prai, Penang, 06, MY, 13600
City: Prai, Penang
State: 06
Country/Region: MY
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Manufacturing
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
The General Manager will be responsible for managing and leading the manufacturing plant operations in the areas of EHS, compliance, quality, delivery, ECE, and cost control in relation to safety & security, profitability, productivity, materials management, Talent development and continuous improvements.
**Responsibilities**
+ Lead operations of a plant with approximately 1.5-2.0K employees composed of direct, indirect, and salary staff. In accordance with company policies and business unit/plant procedures, achieve high standards in safety, quality, customer service, efficiency & profitability requirements. Maintain costs within budgetary limits while assuring that best operations practices are utilized in the maintenance, conservation of equipment & materials, and/or facilities.
+ Set overall plant objectives to ensure effective operations consistent with Continuous Improvement, Values and Philosophy.
+ Coordinate and direct all functions of plant operations, including but not limited to: Manufacturing, Engineering, EHS, Quality, Integrated Supply Chain, OpEx, HR, and Finance.
+ Align operational objectives with the overall business objectives to ensure a strategy-focused workforce.
+ Manage and operate performance through the effective implementation of the highest TE safety standards, promotion of the culture of "Safety First" to develop and maintain Zero Incident working place.
+ Manage and operate performance through the effective use of the Quality Management System (QMS) process and through structured problem solving to develop and maintain Zero incident quality performance for major customers and projects, and contribute to accelerating NPI execution
+ Lead the plant team ramping up a new operation with focus on continuous development.
+ Direct and mentor the plant leadership team in the performance of their respective roles, consistent with the company's Leadership model.
+ Foster an environment which promotes goals, encourages continuous improvement, and builds passion for extraordinary customer experience (ECE) culture.
+ Drive compliance to the ethics policy and holds others accountable for ethical conduct.
+ Develop controls and critically review results of operations in reference to planned objectives.
**Additional Responsibilities**
+ Account for the day-to-day decisions that directly impact EHS, Compliance, Quality, Delivery, Cost & Inventory of the overall plant.
+ Maintain a workforce of highly motivated employees instilling morale that is conducive to high levels of employee engagement.
+ Attract, select, develop, train, coach, appraise, and motivate managers and other personnel in key staff positions within the facility.
+ Establish interfaces with supporting BU functions to assess customer needs and assure accurate project or program technical direction for operations engineering and manufacturing.
+ Assure timely and relevant communications to and from all levels. This includes communications between affected reporting areas and related departments. Establish systems to enhance intra- and inter-departmental communications.
+ Assure that collective bargaining agreements are effectively administered.
+ Create a culture of exceeding customer expectations, ensuring that the organization is highly responsive to customer needs and issues.
+ Ability to build up strong talent pipeline for plant leadership team and succession plan
**Job Criteria**
+ Knowledge of current technologies in manufacturing (automation/manual assembly, stamping, molding, testing), engineering, NPI, materials management/inventory control, distribution and logistics, purchasing, quality assurance, EHS systems processes and practices.
+ Strong financial and business acumen.
+ Strong collaborative skills with the proven ability to drive change and leadership ownership/accountability.
+ Demonstrate success in building high performance teams, leading cross-functionally, developing and retaining employees, and driving organizational change.
+ Drive zero incident culture, with employee ownership of safety.
+ Leadership, performance results, organizational development and operational improvement.
**What your background should look like**
+ Bachelor's degree from an accredited institution.
+ Minimum of 15 years of experience with progressive levels of accountability and responsibility in Manufacturing, Supply Chain, OPEX and/or related supporting functions.
+ Strong knowledge and experience with lean manufacturing, and process tools such as profit planning, strategic planning, Organizational Capability Assessment, Lean System/Six Sigma, Supply Chain Management, Fixed Capital Optimization, Environmental, Health and Safety (EHS) processes.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
**ABOUT TE CONNECTIVITY**
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). ( TE CONNECTIVITY OFFERS:**
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Group
**IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD**
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity **never requests payment or fees** from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come **only from** **actual** **email addresses ending in @te.com** . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
Location:
Prai, Penang, 06, MY, 13600
City: Prai, Penang
State: 06
Country/Region: MY
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Manufacturing
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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This advertiser has chosen not to accept applicants from your region.
0
Director of Operations
Kota Kinabalu, Sabah
Hyatt
Posted 14 days ago
Job Viewed
Job Description
**Description:**
**_CARE CONNECT US_**
At Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Join us:
**DIRECTOR OF OPERATIONS**
The Director of Operations will be overseeing both the Food & Beverage and Rooms Division, ensuring the smooth running of its operation in line with Hyatt International's Corporate Strategies and brand standards. This role is critical in delivering exceptional experiences for guests, team members, and owners. The ideal candidate will possess in-depth operational expertise, with a strong background in Culinary and Food & Beverage management.
With us, you'll discover a career you didn't know existed.
**Qualifications:**
+ A university degree or diploma in Hospitality or Tourism management is advantageous.
+ 2 years' work experience in similar capacity.
+ Excellent problem solving, administrative and interpersonal skills are a must.
+ Strong leadership skills with good command of verbal and written communication skills.
+ Attention to detail planning and effective organizational ability.
+ Good knowledge of computer skills
+ Excellent customer service and entrepreneurial mindset
**Primary Location:** MY-12-Kota Kinabalu
**Organization:** Hyatt Regency Kinabalu
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** KOT
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
**_CARE CONNECT US_**
At Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Join us:
**DIRECTOR OF OPERATIONS**
The Director of Operations will be overseeing both the Food & Beverage and Rooms Division, ensuring the smooth running of its operation in line with Hyatt International's Corporate Strategies and brand standards. This role is critical in delivering exceptional experiences for guests, team members, and owners. The ideal candidate will possess in-depth operational expertise, with a strong background in Culinary and Food & Beverage management.
With us, you'll discover a career you didn't know existed.
**Qualifications:**
+ A university degree or diploma in Hospitality or Tourism management is advantageous.
+ 2 years' work experience in similar capacity.
+ Excellent problem solving, administrative and interpersonal skills are a must.
+ Strong leadership skills with good command of verbal and written communication skills.
+ Attention to detail planning and effective organizational ability.
+ Good knowledge of computer skills
+ Excellent customer service and entrepreneurial mindset
**Primary Location:** MY-12-Kota Kinabalu
**Organization:** Hyatt Regency Kinabalu
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** KOT
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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This advertiser has chosen not to accept applicants from your region.
1
Director of Operations
Kuantan, Pahang
Hyatt
Posted 14 days ago
Job Viewed
Job Description
**Description:**
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experience to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. **It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.**
As the Director of Operations, you will be responsible for the efficient running ofFront Office, Housekeeping, Food & Beverage, and Spain line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. **Responsibilities may include staff development, scheduling, forecasting and training, ensuring compliance with all operating procedures. The Manager must have strong communication and analytical skills.**
**Responsibilities**
+ Lead daily hotel operations to ensure smooth and efficient service
+ Champion guest satisfaction and resolve escalated concerns
+ Drive financial performance through budget oversight and cost control
+ Mentor and develop department heads and team members
+ Ensure compliance with brand standards, policies, and safety regulations
+ Collaborate on strategic planning and business initiatives
+ Build strong relationships with guests, partners, and industry peers
**Qualifications:**
**Qualifications**
+ Bachelor's degree in Business Management or related discipline
+ At least 5 years of relevant experience
+ Strong interpersonal and communication skills
+ Proven leadership in hotel operations, preferably with a **Rooms background**
+ Strong financial acumen and strategic thinking
+ Passion for guest service and team development
+ Excellent communication and problem-solving skills
+ Commitment to Hyatt's values and purpose
**Primary Location:** MY-06-Kuantan
**Organization:** Hyatt Regency Kuantan Resort
**Job Level:** Full-time
**Job:** Hotel Operations
**Req ID:** KUA
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experience to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. **It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.**
As the Director of Operations, you will be responsible for the efficient running ofFront Office, Housekeeping, Food & Beverage, and Spain line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. **Responsibilities may include staff development, scheduling, forecasting and training, ensuring compliance with all operating procedures. The Manager must have strong communication and analytical skills.**
**Responsibilities**
+ Lead daily hotel operations to ensure smooth and efficient service
+ Champion guest satisfaction and resolve escalated concerns
+ Drive financial performance through budget oversight and cost control
+ Mentor and develop department heads and team members
+ Ensure compliance with brand standards, policies, and safety regulations
+ Collaborate on strategic planning and business initiatives
+ Build strong relationships with guests, partners, and industry peers
**Qualifications:**
**Qualifications**
+ Bachelor's degree in Business Management or related discipline
+ At least 5 years of relevant experience
+ Strong interpersonal and communication skills
+ Proven leadership in hotel operations, preferably with a **Rooms background**
+ Strong financial acumen and strategic thinking
+ Passion for guest service and team development
+ Excellent communication and problem-solving skills
+ Commitment to Hyatt's values and purpose
**Primary Location:** MY-06-Kuantan
**Organization:** Hyatt Regency Kuantan Resort
**Job Level:** Full-time
**Job:** Hotel Operations
**Req ID:** KUA
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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This advertiser has chosen not to accept applicants from your region.
2
Director, Commercial Operations, Southeast Asia
Kuala Lumpur, Kuala Lumpur
Cargill
Posted 14 days ago
Job Viewed
Job Description
**Job Purpose and Impact**
The Customer Operations Director is accountable for Cargill's overall customer experience in terms of end-to-end order fulfilment, contract adherence and complaints management. This role will partner closely with the Go-To-Market leader in the SEA region and their teams to deepen the customer relationships, smoothen day to day operations and transactions.
This role provides direction to supervisors, coordinators and indirect staff in the overall roadmap and key focus areas and solving day to day. In this role, you will lead, advise and make decisions a large team of ~80-100 customer operations specialists with a base of ~200-400 customers and distributors.
**Key Accountabilities**
+ Develop an overall commercial operations strategy and roadmap to improve overall customer experience
+ Drive prioritized operational metrics which will improve overall process performance such as OTIF, Complaints Resolution Time etc.
+ Lead communications with customers or our sales teams regarding order status, sales forecast, invoices, contract balances and other pertinent information needed to complete the sale.
+ Lead the organization and team supervisors in the selection of staff and other employees, resolving resources needs and approve candidates.
+ Oversee and direct on deciding which tools and systems are appropriate to use for specific customer service environments.
+ Direct and contribute to definition of improvement projects and commitments that require an extensive understanding of customer service practices and procedures.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
**Preferred Qualifications**
+ Three years of supervisory experience with complex and large customer service / operations organizations of 80-100 in a B2B setting
The Customer Operations Director is accountable for Cargill's overall customer experience in terms of end-to-end order fulfilment, contract adherence and complaints management. This role will partner closely with the Go-To-Market leader in the SEA region and their teams to deepen the customer relationships, smoothen day to day operations and transactions.
This role provides direction to supervisors, coordinators and indirect staff in the overall roadmap and key focus areas and solving day to day. In this role, you will lead, advise and make decisions a large team of ~80-100 customer operations specialists with a base of ~200-400 customers and distributors.
**Key Accountabilities**
+ Develop an overall commercial operations strategy and roadmap to improve overall customer experience
+ Drive prioritized operational metrics which will improve overall process performance such as OTIF, Complaints Resolution Time etc.
+ Lead communications with customers or our sales teams regarding order status, sales forecast, invoices, contract balances and other pertinent information needed to complete the sale.
+ Lead the organization and team supervisors in the selection of staff and other employees, resolving resources needs and approve candidates.
+ Oversee and direct on deciding which tools and systems are appropriate to use for specific customer service environments.
+ Direct and contribute to definition of improvement projects and commitments that require an extensive understanding of customer service practices and procedures.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
**Preferred Qualifications**
+ Three years of supervisory experience with complex and large customer service / operations organizations of 80-100 in a B2B setting
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This advertiser has chosen not to accept applicants from your region.
3
Director- Data Center Operations
Oracle
Posted 14 days ago
Job Viewed
Job Description
**Job Description**
As a member of the Cloud Hardware support organization, you will be responsible for leading a team of Datacenter Technicians and/or Field Engineers assigned for delivery of on-site support, installations, proactive services in a defined territory and/or data center sites. Focuses to meet the required service levels 24x7, improve and drive customer satisfaction, identify business opportunities and mitigate any operation gaps. The role involves significant communication at all levels internally and externally. A primary point of contact responsible for facilitating and providing advice and assistance on diverse situations and escalated issues.
**Responsibilities**
+ Providing leadership, direction, and operational excellence within sites/territory
+ Translates organisation goals into performance objectives for each team member and measures individual performance against plan.
+ Develops employees through regular 1:1s, performance reviews, development, and training needs.
+ Master all service delivery/operation related processes and advises team members on the effective and efficient way to use Oracle services and products, tools, interfaces and procedures.
+ Responsible for KPI and metrics improvement.
+ Reacting to and managing any incidents/escalation that occur, driving resolution and after-action analysis.
+ Working at a global level with peers to achieve consistency.
+ Coaching and mentoring individual contributors across the organization
+ Primary point of contact for customers and Oracle LOBs for any customer situation and escalated issue.
+ Requires a 7x24-hours commitment to participate in the regional standby rotation program and shift.
Career Level - M4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
As a member of the Cloud Hardware support organization, you will be responsible for leading a team of Datacenter Technicians and/or Field Engineers assigned for delivery of on-site support, installations, proactive services in a defined territory and/or data center sites. Focuses to meet the required service levels 24x7, improve and drive customer satisfaction, identify business opportunities and mitigate any operation gaps. The role involves significant communication at all levels internally and externally. A primary point of contact responsible for facilitating and providing advice and assistance on diverse situations and escalated issues.
**Responsibilities**
+ Providing leadership, direction, and operational excellence within sites/territory
+ Translates organisation goals into performance objectives for each team member and measures individual performance against plan.
+ Develops employees through regular 1:1s, performance reviews, development, and training needs.
+ Master all service delivery/operation related processes and advises team members on the effective and efficient way to use Oracle services and products, tools, interfaces and procedures.
+ Responsible for KPI and metrics improvement.
+ Reacting to and managing any incidents/escalation that occur, driving resolution and after-action analysis.
+ Working at a global level with peers to achieve consistency.
+ Coaching and mentoring individual contributors across the organization
+ Primary point of contact for customers and Oracle LOBs for any customer situation and escalated issue.
+ Requires a 7x24-hours commitment to participate in the regional standby rotation program and shift.
Career Level - M4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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This advertiser has chosen not to accept applicants from your region.
4
Finance Operations Director APAC
Petaling Jaya, Selangor
Antech Diagnostics
Posted 14 days ago
Job Viewed
Job Description
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
**Job Title: Finance Operations Director APAC**
**Location: Kuala Lumpur, Malaysia**
A unique opportunity has opened within Mars Petcare's Science and Diagnostics Division, supporting our cutting edge Antech Diagnostics brand. We're looking for a seasoned and strategic Finance Operations Director APAC to lead and elevate finance operations across a diverse and fast-growing regional cluster, spanning Malaysia, Singapore, Hong Kong, and more.
**About Us**
Antech Diagnostics is a global leader in veterinary diagnostics and part of the Mars family of businesses. Together, we are committed to creating A Better World for Pets. At Mars, we believe in nurturing talent, driving innovation, and embracing diversity in everything we do.
**Role overview**
As the Finance Operations Director APAC, you will oversee a team of finance professionals across the region, ensuring excellence in financial operations, including Accounts Payable, Accounts Receivable, Intercompany, and Treasury. Reporting to the Regional Finance Operations Director EU & APAC / VP Finance EU & APAC, you'll play a key leadership role in safeguarding financial integrity, driving process harmonisation, and enabling continued business growth across the APAC region.
This is a people leadership role with direct management of a team of 5+ associates based across the cluster.
**Key responsibilities:**
+ Lead, coach, and develop a high-performing finance operations team across APAC (Kuala Lumpur, Singapore, Hong Kong).
+ Ensure timely and accurate preparation of statutory financial statements and monthly, quarterly, and annual group reporting in line with US GAAP and local standards.
+ Manage and oversee balance sheet accounts, AR/AP, fixed asset accounting, lease accounting, and cash flow.
+ Drive process improvements and system harmonisation initiatives across the region.
+ Lead monthly/quarterly/annual financial close processes and ensure full audit readiness.
+ Liaise with auditors and manage external/internal audit processes to ensure compliance.
+ Establish and maintain robust internal controls over financial transactions and reporting.
+ Partner with Treasury to manage banking relationships and optimize liquidity.
+ Oversee and contribute to cross-functional and finance transformation projects, including system migrations.
+ Inspire and build a collaborative, performance-driven culture within the finance function.
**Key skills and experience required:**
+ Master's degree in Accounting, Finance, or related discipline.
+ 10+ years of progressive experience in accounting and financial operations, ideally in a multinational environment.
+ Deep understanding of both local statutory requirements and US GAAP.
+ Proven experience in preparing and managing audits, financial statements, and compliance.
+ Proficiency in ERP systems and financial reporting tools.
+ Strong leadership and team management skills, with a passion for developing talent.
+ Excellent command of English, both written and spoken.
+ Ability to influence, manage change, and drive results in a matrixed environment.
+ Experience working with geographically dispersed teams is highly desirable.
**Benefits:**
+ Be part of the Mars global network with opportunities for cross-regional and cross-functional growth.
+ Contribute to a business that's making a real impact in veterinary health and diagnostics.
+ Thrive in a purpose-driven, inclusive, and collaborative culture.
+ Enjoy a competitive compensation package and access to world-class learning resources.
**Application**
Ready to take the lead in shaping financial operations across APAC? Click 'Apply now' to connect with our Talent Acquisition team and learn more about this exciting leadership opportunity.
**Equal Opportunity Employer**
At Mars, we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, or any other protected status.
Join us in delivering a better world for pets. Apply now and help drive financial excellence across APAC.
**About Antech**
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
**Note to Search Firms/Agencies**
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
**Job Title: Finance Operations Director APAC**
**Location: Kuala Lumpur, Malaysia**
A unique opportunity has opened within Mars Petcare's Science and Diagnostics Division, supporting our cutting edge Antech Diagnostics brand. We're looking for a seasoned and strategic Finance Operations Director APAC to lead and elevate finance operations across a diverse and fast-growing regional cluster, spanning Malaysia, Singapore, Hong Kong, and more.
**About Us**
Antech Diagnostics is a global leader in veterinary diagnostics and part of the Mars family of businesses. Together, we are committed to creating A Better World for Pets. At Mars, we believe in nurturing talent, driving innovation, and embracing diversity in everything we do.
**Role overview**
As the Finance Operations Director APAC, you will oversee a team of finance professionals across the region, ensuring excellence in financial operations, including Accounts Payable, Accounts Receivable, Intercompany, and Treasury. Reporting to the Regional Finance Operations Director EU & APAC / VP Finance EU & APAC, you'll play a key leadership role in safeguarding financial integrity, driving process harmonisation, and enabling continued business growth across the APAC region.
This is a people leadership role with direct management of a team of 5+ associates based across the cluster.
**Key responsibilities:**
+ Lead, coach, and develop a high-performing finance operations team across APAC (Kuala Lumpur, Singapore, Hong Kong).
+ Ensure timely and accurate preparation of statutory financial statements and monthly, quarterly, and annual group reporting in line with US GAAP and local standards.
+ Manage and oversee balance sheet accounts, AR/AP, fixed asset accounting, lease accounting, and cash flow.
+ Drive process improvements and system harmonisation initiatives across the region.
+ Lead monthly/quarterly/annual financial close processes and ensure full audit readiness.
+ Liaise with auditors and manage external/internal audit processes to ensure compliance.
+ Establish and maintain robust internal controls over financial transactions and reporting.
+ Partner with Treasury to manage banking relationships and optimize liquidity.
+ Oversee and contribute to cross-functional and finance transformation projects, including system migrations.
+ Inspire and build a collaborative, performance-driven culture within the finance function.
**Key skills and experience required:**
+ Master's degree in Accounting, Finance, or related discipline.
+ 10+ years of progressive experience in accounting and financial operations, ideally in a multinational environment.
+ Deep understanding of both local statutory requirements and US GAAP.
+ Proven experience in preparing and managing audits, financial statements, and compliance.
+ Proficiency in ERP systems and financial reporting tools.
+ Strong leadership and team management skills, with a passion for developing talent.
+ Excellent command of English, both written and spoken.
+ Ability to influence, manage change, and drive results in a matrixed environment.
+ Experience working with geographically dispersed teams is highly desirable.
**Benefits:**
+ Be part of the Mars global network with opportunities for cross-regional and cross-functional growth.
+ Contribute to a business that's making a real impact in veterinary health and diagnostics.
+ Thrive in a purpose-driven, inclusive, and collaborative culture.
+ Enjoy a competitive compensation package and access to world-class learning resources.
**Application**
Ready to take the lead in shaping financial operations across APAC? Click 'Apply now' to connect with our Talent Acquisition team and learn more about this exciting leadership opportunity.
**Equal Opportunity Employer**
At Mars, we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, or any other protected status.
Join us in delivering a better world for pets. Apply now and help drive financial excellence across APAC.
**About Antech**
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
**Note to Search Firms/Agencies**
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Director Content Performance and Operations
RELX INC
Posted 14 days ago
Job Viewed
Job Description
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
You will lead the charge on North America's Analytical content delivery engine, refining and executing an AI-powered operations strategy that propels speed, integrity, and commercial growth. Your remit spans content integrity and delivery, process excellence, resource optimization, and technology adoption (with a heavy emphasis on enabling generative and agentic AI capabilities). By setting the right KPIs and relentlessly improving workflows, you will ensure more frequent updates and faster content delivery cycles to deliver high-quality, customer-centric output that fuels growth. The role reports to the Global Head of Analytical Editorial Operations.
Responsibilities
+ Oversee a pipeline capable of high-quality, high-velocity content creation and updating; work with content development and editorial partners to refine and execute a multi-year roadmap to accelerate content delivery while managing cost to plan.
+ Build, coach, and inspire a nimble and high-performing operations team; foster accountability, continuous learning, and AI-first thinking.
+ Monitor and act on KPIs (cost efficiency, productivity, turnaround time, content freshness); provide executive-ready reporting and recommendations.
+ Serve as operational SME for supporting Lexis+ AI developments, ensuring content is structured and tagged optimally for emerging AI experiences; partner with Product and Tech teams to embed AI solutions into core workflows.
+ Own relationships with vendors and shared-services partners, negotiating SOWs, tracking SLAs, and optimizing global resourcing models.
+ Champion best-practice processes across regions, harmonizing tools, and governance with Global Analytical counterparts.
+ Engage senior leaders regularly to confirm strategic alignment, surface risks, and celebrate wins.
Requirements
+ Bachelor's degree in business, operations management, or related field.
+ Experience in content, publishing, or information-services operations-ideally with legal, regulatory, or professional content.
+ Demonstrated success refining and executing strategic roadmaps that deliver cost, quality, and speed improvements.
+ Proven people-leadership experience, including building hybrid, multi-region teams.
+ Expertise with data-visualization and analytics tools (e.g., Tableau, Power BI, advanced Excel) and comfort using LLMs to analyze large data sets to drive decisions.
+ Strong financial acumen and stakeholder-influencing skills within highly matrixed organizations. H ands-on familiarity with Gen AI/agentic AI in content workflows a big plus
+ Ability to work during US/CAN business hours
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
+ Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
+ Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
+ Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
+ Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
+ Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
+ Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
You will lead the charge on North America's Analytical content delivery engine, refining and executing an AI-powered operations strategy that propels speed, integrity, and commercial growth. Your remit spans content integrity and delivery, process excellence, resource optimization, and technology adoption (with a heavy emphasis on enabling generative and agentic AI capabilities). By setting the right KPIs and relentlessly improving workflows, you will ensure more frequent updates and faster content delivery cycles to deliver high-quality, customer-centric output that fuels growth. The role reports to the Global Head of Analytical Editorial Operations.
Responsibilities
+ Oversee a pipeline capable of high-quality, high-velocity content creation and updating; work with content development and editorial partners to refine and execute a multi-year roadmap to accelerate content delivery while managing cost to plan.
+ Build, coach, and inspire a nimble and high-performing operations team; foster accountability, continuous learning, and AI-first thinking.
+ Monitor and act on KPIs (cost efficiency, productivity, turnaround time, content freshness); provide executive-ready reporting and recommendations.
+ Serve as operational SME for supporting Lexis+ AI developments, ensuring content is structured and tagged optimally for emerging AI experiences; partner with Product and Tech teams to embed AI solutions into core workflows.
+ Own relationships with vendors and shared-services partners, negotiating SOWs, tracking SLAs, and optimizing global resourcing models.
+ Champion best-practice processes across regions, harmonizing tools, and governance with Global Analytical counterparts.
+ Engage senior leaders regularly to confirm strategic alignment, surface risks, and celebrate wins.
Requirements
+ Bachelor's degree in business, operations management, or related field.
+ Experience in content, publishing, or information-services operations-ideally with legal, regulatory, or professional content.
+ Demonstrated success refining and executing strategic roadmaps that deliver cost, quality, and speed improvements.
+ Proven people-leadership experience, including building hybrid, multi-region teams.
+ Expertise with data-visualization and analytics tools (e.g., Tableau, Power BI, advanced Excel) and comfort using LLMs to analyze large data sets to drive decisions.
+ Strong financial acumen and stakeholder-influencing skills within highly matrixed organizations. H ands-on familiarity with Gen AI/agentic AI in content workflows a big plus
+ Ability to work during US/CAN business hours
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
+ Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
+ Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
+ Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
+ Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
+ Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
+ Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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6
B2B Business Operations Assistant
Petaling Jaya, Selangor
Nestle
Posted 20 days ago
Job Viewed
Job Description
**Position Snapshot**
Location: Kuala Lumpur
Company: Nestlé Product Sdn. Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a B2B Operations Assistant responsible for the growth of Nespresso Professional Business Solutions by managing new business at the assigned territories and channel.
**A day in the life of.**
+ To lead projects for HQ system related projects
+ Manage daily sales tracking, B2B sales analysis, OPE analysis and tracking
+ Manage compilation for sales lead & tracking, contract and management
+ Manage the machine order placement & delivery/installation follow up with 3rd party service provider (for sales, OPE, subscription)
+ Assist and coordinate on SKU & promo setup
+ To assist on B2B event coordination
+ Support and perform system testing on B2B related new projects led by other functions
+ Support sales team on administrative and/or operational matters in the event they are out in the field and require urgent support
+ Provide administrative support to other non-B2B commercial team members whenever there is a need arise with alignment from line manager.
**What Will Make You Successful,**
+ Degree in any Administration/Operations field
+ Open to fresh graduates
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at
Location: Kuala Lumpur
Company: Nestlé Product Sdn. Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a B2B Operations Assistant responsible for the growth of Nespresso Professional Business Solutions by managing new business at the assigned territories and channel.
**A day in the life of.**
+ To lead projects for HQ system related projects
+ Manage daily sales tracking, B2B sales analysis, OPE analysis and tracking
+ Manage compilation for sales lead & tracking, contract and management
+ Manage the machine order placement & delivery/installation follow up with 3rd party service provider (for sales, OPE, subscription)
+ Assist and coordinate on SKU & promo setup
+ To assist on B2B event coordination
+ Support and perform system testing on B2B related new projects led by other functions
+ Support sales team on administrative and/or operational matters in the event they are out in the field and require urgent support
+ Provide administrative support to other non-B2B commercial team members whenever there is a need arise with alignment from line manager.
**What Will Make You Successful,**
+ Degree in any Administration/Operations field
+ Open to fresh graduates
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Assistant Business Operations Manager - UFS, MYSG
Kuala Lumpur, Kuala Lumpur
Unilever
Posted 2 days ago
Job Viewed
Job Description
JOB TITLE: ASSISTANT BUSINESS OPERATION MANAGER - UFS, MYSG
FUNCTION: CUSTOMER BUSINESS DEVELOPMENT
ABOUT UNILEVER FOODS SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place to reach 5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
KEY RESPONSIBILITIES:
1. Claims Management (MYSG)
+ Oversee end-to-end claim processes, ensuring accuracy in submissions, discounts, trade promotions, and contract compliance.
+ Verify validity of supporting documents and rebate agreements in line with precise TTS requirements.
+ Continuously improve claim cycle efficiency for Malaysia and Singapore markets.
2. Operational Process & Budget Administration (MYSG)
+ Maintain OPSO tracking, including IO creation (TTS), utilization updates, visibility reporting, and closure maintenance.
+ Serve as PPM Administrator, responsible for budget uploads, transfers (TTS & BMI), account creation/modification, and IO financial closure.
+ Conduct quarterly high-risk user reviews and ensure adherence to control and audit requirements.
3. Incentives & Promotional Support (MY)
+ Administer payroll processes and scheme updates for Customer Development (CD) incentives.
+ Tabulate achievement data and update incentive tracking for DT incentives.
+ Assist in promotion proposal testing, maintenance, and activation, including pricing validation and SKU updates.
4. Trade Program Management (MY)
+ Ensure trade program allocations do not exceed approved budgets.
+ Manage national TD scheme setup for LE support teams and track TTS utilization for effectiveness.
5. Functional & Administrative Support (MYSG)
+ Maintain Halal certification updates in SharePoint.
+ Manage customer inquiries, SOPs, price lists, DT agreements, and price adjustment updates.
+ Oversee donation process, including NGO engagement, SRF approvals, and online submissions.
+ Update SG P&L templates, contract prices, and relevant trackers.
6. Customer Complaints Management (MY)
+ Serve as the primary contact for customer complaints, ensuring prompt acknowledgment and resolution.
+ Investigate issues, coordinate with relevant internal teams, and provide timely updates to customers.
+ Monitor complaint trends to identify recurring issues and recommend preventive actions.
+ Maintain proper records of all complaints for compliance and reporting purposes.
KEY REQUIREMENTS/QUALIFICATIONS
+ Diploma or Degree in Business Administration, Finance, or related discipline.
+ Minimum 2-3 years' experience in claims processing, trade marketing, commercial operations, or customer service.
+ Proficient in Microsoft Excel and SharePoint.
+ Strong organizational skills with high attention to detail and accuracy.
+ Ability to work independently while managing multiple priorities.
PREFERRED QUALIFICATIONS
+ Experience in FMCG or related industries.
+ Knowledge of TTS, OPSO tracking, and budget management systems.
+ Strong interpersonal and communication skills for cross-functional collaboration.
+ Problem-solving mindset with the ability to manage challenging customer situations.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:
FUNCTION: CUSTOMER BUSINESS DEVELOPMENT
ABOUT UNILEVER FOODS SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place to reach 5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
KEY RESPONSIBILITIES:
1. Claims Management (MYSG)
+ Oversee end-to-end claim processes, ensuring accuracy in submissions, discounts, trade promotions, and contract compliance.
+ Verify validity of supporting documents and rebate agreements in line with precise TTS requirements.
+ Continuously improve claim cycle efficiency for Malaysia and Singapore markets.
2. Operational Process & Budget Administration (MYSG)
+ Maintain OPSO tracking, including IO creation (TTS), utilization updates, visibility reporting, and closure maintenance.
+ Serve as PPM Administrator, responsible for budget uploads, transfers (TTS & BMI), account creation/modification, and IO financial closure.
+ Conduct quarterly high-risk user reviews and ensure adherence to control and audit requirements.
3. Incentives & Promotional Support (MY)
+ Administer payroll processes and scheme updates for Customer Development (CD) incentives.
+ Tabulate achievement data and update incentive tracking for DT incentives.
+ Assist in promotion proposal testing, maintenance, and activation, including pricing validation and SKU updates.
4. Trade Program Management (MY)
+ Ensure trade program allocations do not exceed approved budgets.
+ Manage national TD scheme setup for LE support teams and track TTS utilization for effectiveness.
5. Functional & Administrative Support (MYSG)
+ Maintain Halal certification updates in SharePoint.
+ Manage customer inquiries, SOPs, price lists, DT agreements, and price adjustment updates.
+ Oversee donation process, including NGO engagement, SRF approvals, and online submissions.
+ Update SG P&L templates, contract prices, and relevant trackers.
6. Customer Complaints Management (MY)
+ Serve as the primary contact for customer complaints, ensuring prompt acknowledgment and resolution.
+ Investigate issues, coordinate with relevant internal teams, and provide timely updates to customers.
+ Monitor complaint trends to identify recurring issues and recommend preventive actions.
+ Maintain proper records of all complaints for compliance and reporting purposes.
KEY REQUIREMENTS/QUALIFICATIONS
+ Diploma or Degree in Business Administration, Finance, or related discipline.
+ Minimum 2-3 years' experience in claims processing, trade marketing, commercial operations, or customer service.
+ Proficient in Microsoft Excel and SharePoint.
+ Strong organizational skills with high attention to detail and accuracy.
+ Ability to work independently while managing multiple priorities.
PREFERRED QUALIFICATIONS
+ Experience in FMCG or related industries.
+ Knowledge of TTS, OPSO tracking, and budget management systems.
+ Strong interpersonal and communication skills for cross-functional collaboration.
+ Problem-solving mindset with the ability to manage challenging customer situations.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Business Process Operations Specialist
Shah Alam, Selangor
Iron Mountain
Posted 13 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
To manage the Trade SCB Finance Operations at KL
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
To manage the Trade SCB Finance Operations at KL
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
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