389 Digital Services jobs in Malaysia

Specialist, Digital Services & Partnership

Specialist, Digital Services & Partnership

** For registered candidates, please login to apply Life at U Mobile

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At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization!

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Top Reasons To Join Us! • Awarded For o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024) o Bronze Winner in Cross-Generational Workforce Engagement (2024) o Gold Winner for Excellence in Workplace Culture (2021) • Comprehensive medical, dental, optical and insurance benefits • Flexi working hours arrangements • Staff Line & Device Subsidy • Smart Casual Attire • Child Parental Care Leave • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) • Special employee discounts for selected F&B Brands The Day-To-Day Activities

Product Leadership & Lifecycle Management Serve as the product owner for DCB, managing the full partner lifecycle: onboarding, launch, in-life service monitoring, and termination. Lead partner operations including service integration, validation, contract negotiation, performance reporting, and settlement oversight. Act as the central liaison between content providers, internal stakeholders (Technology, Finance, Legal, Customer Service), and external vendors. Growth Acceleration & Go-To-Market (GTM) Strategy Spearhead revenue growth through innovative monetization strategies, including new verticals, exclusive content deals, and bundling initiatives. Work with other product owners within the organisation to conceptualize and execute impactful customer acquisition and engagement campaigns that drive DCB adoption. Continuously monitor partner performance KPIs and revenue metrics to optimize profitability and uncover new commercial opportunities. Operational Excellence & System Innovation Champion improvements on the backend systems to enhance partner onboarding, transaction flow, and issue resolution. Lead UAT, regression testing, and system enhancement planning with internal IT teams and platform vendors. Identify bottlenecks in operational workflows and deploy solutions that reduce manual work and improve turnaround times. About You

Bachelor’s degree in Engineering, IT, Business, or related discipline. Minimum 3 years of experience in product management, digital services, or platform operations, preferably in telco, fintech, or e-commerce space. Knowledge of MCMC regulations and governance affecting digital services, payment aggregators, and telco platforms in Malaysia is an advantage Proven experience managing VAS / OTT / fintech platforms or subscription-based services. Strong data fluency—comfortable interpreting dashboards and applying insights to decisions. End-to-end product ownership: from ideation and launch to continuous improvement. Strong grasp of partner ecosystems, digital service monetization, and customer journey design. Deep understanding of settlement, reconciliation, and revenue assurance processes. Experience in contract management and negotiation, ensuring alignment of commercial, legal, and operational interests with partners. Strong cross-functional collaboration and stakeholder management capabilities. Proficient in analyzing performance data and partner KPIs to drive strategic decisions. Experience working in agile environments and driving growth-focused digital products. Strategic thinker with commercial instincts. Proactive, adaptable, and solutions-oriented. A self-starter who thrives on ownership and accountability. About You

Bachelor’s degree in Engineering, IT, Business, or related discipline. Minimum 3 years of experience in product management, digital services, or platform operations, preferably in telco, fintech, or e-commerce space. Knowledge of MCMC regulations and governance affecting digital services, payment aggregators, and telco platforms in Malaysia is an advantage Proven experience managing VAS / OTT / fintech platforms or subscription-based services. Strong data fluency—comfortable interpreting dashboards and applying insights to decisions. End-to-end product ownership: from ideation and launch to continuous improvement. Strong grasp of partner ecosystems, digital service monetization, and customer journey design. Deep understanding of settlement, reconciliation, and revenue assurance processes. Experience in contract management and negotiation, ensuring alignment of commercial, legal, and operational interests with partners. Strong cross-functional collaboration and stakeholder management capabilities. Proficient in analyzing performance data and partner KPIs to drive strategic decisions. Experience working in agile environments and driving growth-focused digital products. Strategic thinker with commercial instincts. Proactive, adaptable, and solutions-oriented. A self-starter who thrives on ownership and accountability. #LI-NS1 What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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**Additional Information**
**Job Number** 25013161
**Job Category** Sales & Marketing
**Location** Kuala Lumpur Office, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Manager, Digital Consulting, MDS Malaysia is directly responsible for the daily management of digital activation efforts for hotels participating in Marriott Digital Services (MDS) programs within the Asia Pacific Excluding China (APEC) region. These programs focus on providing comprehensive digital activation services including, but not limited to, search engine optimization (SEO), HWS Content Management, Paid Media Management and Program Performance and Reporting. The Manager, Digital Consulting, MDS Indonesia acts as the main point of contact for the hotels and serves as the liaison between internal teams, ensuring all deliverables are met and tactics are executed on time. This position is responsible for setting program strategy, defining expectations, providing performance reports, supporting role to related Marketing activations or programs and ensuring the highest level of service is provided. This position reports to the Director, Digital Consulting, MDS Indonesia, Malaysia.
The MDS team provides digital solutions for all Marriott brand hotels globally. This centralized in-house team offers individual hotels a range of digital services and functions as an agency-like model within the Global Digital organization.
**CANDIDATE PROFILE**
**Education, Experience and Capabilities**
+ BS/BA degree from an accredited university in Business Administration, Marketing, Hospitality, or a related major is preferred.
+ 3+ years of experience in digital marketing is required, and experience in hotel or online travel agency is a plus.
+ Agency work experience is preferred; primarily in a property services/account services role.
+ Fluency in English language is required for internal/external communications.
**CORE WORK ACTIVITIES**
**Managing Work, Projects, and Policies**
+ Ensure programs provide a cohesive digital strategy through the use of search, paid media, and reporting tactic execution.
+ Manage and track all program tactics to ensure deliverables are met and executed on time.
+ Track time against billing and non-billable activities to ensure cost recoverability.
+ Build and maintain long-term relationships with new and existing properties through open communication.
+ Schedule and lead property discovery and reporting calls throughout the program enrollment period.
+ Manage and implement strategic keyword strategies through optimization of on-site and off-site tactics.
+ Address ad-hoc property questions and concerns in an effective and timely manner, escalating issues to the Director when necessary.
+ Interpret reporting trends and proactively communicate performance to hotels in the form of presentations.
+ Monitors the impact of the program and proactively communicate changes in strategy when necessary.
+ Identify when hotels are up for renewal and proactively solicits re-enrollment.
+ Make strategic recommendations for additional services/tactics to enhance the program to meet hotel and marketing goals.
+ Meet goals as defined by client satisfaction surveys and annual renewal targets.
+ Execute general digital support for Malaysia Area needs including marketing campaigns, OTA merchandising, and updates on various Marriott digital platforms.
+ Provide hotel training to support the roll-out of Global Digital products and initiatives.
+ Support region-wide projects and initiatives critical to improving Marriott.com performance.
**Supporting Operations**
+ Work with internal Marriott Digital Services (MDS) Operations team to guarantee program tactics are executed on time and at high quality.
+ Provide feedback to continually improve work processes and systems that support program execution.
+ Solicit feedback from properties to ensure program tactics meet their needs and demands.
+ Assist in successfully onboarding and training new employees.
+ Actively participate and engage in internal and external special projects to broaden skill set, as appropriate.
+ Engages in frequent communication with MDS support teams through established platforms.
+ Establish and maintain complete and up-to-date information on all property statuses and performance.
+ Support department-wide efforts to improve MDS culture and work environment.
+ Attend training and conferences to increase subject matter expertise and deepen skills.
+ Actively seek out opportunities to learn more about the digital industry.
**Additional Responsibilities**
+ Attend and participate in all relevant internal and external meetings.
+ Inform, update, and provide information to managers and co-workers in a timely manner.
+ Present ideas, expectations and information in a concise, organized manner.
+ Uses problem-solving methodology for decision-making and follow up.
+ Maintain positive working relations with internal customers and department managers.
+ Manage time effectively and conduct activities in an organized manner.
+ Answer hotel/owner questions as appropriate.
+ Perform other reasonable duties as assigned by manager.
**MANAGEMENT COMPETENCIES**
**Leadership**
+ **Adaptability** - Maintains performance levels under pressure or when experiencing changes or challenges in the workplace.
+ **Communication** - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
+ **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
+ **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
**Managing Execution**
+ **Building and Contributing to Teams** - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
+ **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
+ **Planning and Organizing** - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
**Building Relationships**
+ **Coworker Relationships** - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
+ **Customer Relationships** - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
+ **Global Mindset** - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
**Generating Talent and Organizational Capability**
+ **Talent Management** - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
**Learning and Applying Professional Expertise**
+ **Applied Learning** - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
+ **Business Acumen** - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
+ **Technical Acumen** - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
+ **Basic Competencies** - Fundamental competencies required for accomplishing basic work activities.
+ **Basic Computer Skills** - Uses basic computer hardware and software with advance skills on XL spread sheet and Microsoft Office utilities tools.
+ **Mathematical Reasoning** - Quick ratio and percentage, basic data mining assessments, quickly, correctly, and basic calculation that allows one to solve work-related issues.
+ **Oral Comprehension** - Able to articulate thought process, reasoning, in a clear and concise manner
+ **Reading Comprehension** - Understands written sentences and paragraphs in work related documents.
+ **Writing** - Communicates effectively in writing as appropriate for the needs of the audience.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as a multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

In this role you will work along with our clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment.

Your key responsibilities:

1. Your primary responsibilities include designing and developing end to end responsive interfaces that deliver world class UX for consumer facing and/or employee facing web applications and mobile applications.
2. You will add functionality to these front-end applications by invoking microservices and will incorporate digital capabilities such as mobile payments, telematics and so on.
3. You will be responsible for design and development of microservices and related integration patterns (e.g. orchestrations, messaging patterns, event generation, data streaming) to implement the technical architecture of our client solutions.
4. You will be expected to leverage your knowledge of best practices and tools in this area to create efficient, reliable, scalable and high-performance code.
5. You will work in concert with functional requirements teams, user experience teams and microservices teams to deliver the highest quality output that exceeds the expectations of our client.

Skills and attributes for success

1. Strong teaming and communications
2. Strong drive to excel professionally, and to guide and motivate others
3. Strong analytical and problem-solving skills
4. Dedicated, resourceful and able to work under pressure

To qualify for the role, you must have

1. A bachelor’s degree in Computer Science/Information Technology or any other relevant discipline
2. A minimum of 2 years’ experience in technology or a similar role
3. Good understanding/hands-on experience building applications/platforms
4. Experience in delivering digital projects and products using the appropriate agile project management methodology

Ideally, you’ll also have

1. Familiar with cloud platforms, i.e. Azure, Amazon, Google Cloud
2. Proven track record in a consulting environment will be an added advantage

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

1. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
2. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
3. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
4. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link

Other locations: Primary Location Only

Date: 21 Jul 2025

Requisition ID: 1586816

Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

In this role you will work along with our clients totransform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment.

Your key responsibilities:

• Your primary responsibilities include designing and developing end to end responsive interfaces that deliver world class UX for consumer facing and/or employee facing web applications and mobile applications.
• You will add functionality to these front-end applications by invoking microservices and will incorporate digital capabilities such as mobile payments, telematics and so on.
• You will be responsible for design and development of microservices and related integration patterns (e.g. orchestrations, messaging patterns, event generation, data streaming) to implement the technical architecture of our client solutions.
• You will be expected to leverage your knowledge of best practices and tools in this area to create efficient, reliable, scalable and high-performance code.
• You will work in concert with functional requirements teams, user experience teams and microservices teams to deliver the highest quality output that exceeds the expectations of our client.

Skills and attributes for success

• Strong teaming and communications
• Strong drive to excel professionally, and to guide and motivate others
• Strong analytical and problem-solving skills
• Dedicated, resourceful and able to work under pressure

To qualify for the role, you must have

• A bachelor’s degree in Computer Science/Information Technology or any other relevant discipline
• Bachelor’s degree in Computer Science or other related field
• A minimum of2 years’experiencein technology or a similar role
• Good understanding/hands-on experience building applications/platforms
• Experience in delivering digital projects and products using the appropriate agile project management methodology

Ideally, you’ll also have

• Familiar with cloud platforms, i.e. Azure, Amazon, Google Cloud
• Proven track record in a consulting environment will be an added advantage

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as a multiplying effect during major program transformations. As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity

In this role you will work along with our clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment. Your key responsibilities:

Your primary responsibilities include designing and developing end to end responsive interfaces that deliver world class UX for consumer facing and/or employee facing web applications and mobile applications. You will add functionality to these front-end applications by invoking microservices and will incorporate digital capabilities such as mobile payments, telematics and so on. You will be responsible for design and development of microservices and related integration patterns (e.g. orchestrations, messaging patterns, event generation, data streaming) to implement the technical architecture of our client solutions. You will be expected to leverage your knowledge of best practices and tools in this area to create efficient, reliable, scalable and high-performance code. You will work in concert with functional requirements teams, user experience teams and microservices teams to deliver the highest quality output that exceeds the expectations of our client. Skills and attributes for success

Strong teaming and communications Strong drive to excel professionally, and to guide and motivate others Strong analytical and problem-solving skills Dedicated, resourceful and able to work under pressure To qualify for the role, you must have

A bachelor’s degree in Computer Science/Information Technology or any other relevant discipline A minimum of 2 years’ experience in technology or a similar role Good understanding/hands-on experience building applications/platforms Experience in delivering digital projects and products using the appropriate agile project management methodology Ideally, you’ll also have

Familiar with cloud platforms, i.e. Azure, Amazon, Google Cloud Proven track record in a consulting environment will be an added advantage What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you. What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer: Continuous learning:

You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you:

We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:

We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:

You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Other locations: Primary Location Only Date: 21 Jul 2025 Requisition ID: 1586816 Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations. As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity In this role you will work along with our clients totransform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment. Your key responsibilities: Your primary responsibilities include designing and developing end to end responsive interfaces that deliver world class UX for consumer facing and/or employee facing web applications and mobile applications. You will add functionality to these front-end applications by invoking microservices and will incorporate digital capabilities such as mobile payments, telematics and so on. You will be responsible for design and development of microservices and related integration patterns (e.g. orchestrations, messaging patterns, event generation, data streaming) to implement the technical architecture of our client solutions. You will be expected to leverage your knowledge of best practices and tools in this area to create efficient, reliable, scalable and high-performance code. You will work in concert with functional requirements teams, user experience teams and microservices teams to deliver the highest quality output that exceeds the expectations of our client. Skills and attributes for success Strong teaming and communications Strong drive to excel professionally, and to guide and motivate others Strong analytical and problem-solving skills Dedicated, resourceful and able to work under pressure To qualify for the role, you must have A bachelor’s degree in Computer Science/Information Technology or any other relevant discipline Bachelor’s degree in Computer Science or other related field A minimum of2 years’experiencein technology or a similar role Good understanding/hands-on experience building applications/platforms Experience in delivering digital projects and products using the appropriate agile project management methodology Ideally, you’ll also have Familiar with cloud platforms, i.e. Azure, Amazon, Google Cloud Proven track record in a consulting environment will be an added advantage What we look for Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you. What working at EY offers EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer: Continuous learning:

You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you:

We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:

We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:

You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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**Additional Information**
**Job Number** 24059427
**Job Category** Management Development Programs/Interns
**Location** Kuala Lumpur Office, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**JOB DESCRIPTION**
Marriott International is seeking a high potential intern who is passionate and keen to establish a career in digital services and/or a career in the hospitality industry.
The intern will work for Marriott International's Digital Service Malaysia team based in the Kuala Lumpur office. The intern will play a crucial role in supporting Digital projects for both area and property (hotels)
Internship period is 6 months.
**DUTIES & RESPONSIBILITIES**
The intern will assist in providing operational support and the key responsibilities include:
+ Support the Marriott Digital Services teams on new and on-going projects which span across Digital Performance Projects, Room campaigns, Restaurant and bars, campaigns, Loyalty/Marriott BonVoy projects, Social Media Performance, as well as admin related tasks.
+ Support the operation, monitoring, and tracking of Marriot Digital Services work to the hotels and the area.
+ Coordinate project work with other functional departments which includes the delivery of Property and area campaigns and content development
+ Obtaining digital data points, generating relevant report, and developing documentation needed
**JOB KNOWLEDGE, SKILLS & ABILITIES**
You should be a high-potential intern who is passionate, committed, and keen to establish a career in the hospitality and digital industry with the following attributes:
1. Excellent oral and written communication skills
2. Strong interpersonal skills; ability to work effectively in a collaborative work environment, especially in a multicultural team, and with all departments - both above property and at the hotels.
3. Excellent analytical and critical thinking skills, result-oriented nature
4. Self-starter with strong problem-solving skills
5. Detail-oriented and deadline-sensitive
6. Take initiative and act quickly to support and deliver projects in a professional manner
7. PC skills- MS Office programs (Strong in Excel. Basic knowledge of Word and PowerPoint)
8. Team player with the ability to work with external parties and with all levels of the organization
**QUALIFICATION STANDARD**
**Education:** bachelor's degree in digital marketing, business, marketing, communication, or hospitality managementpreferred
**Requirements**
Malaysia Permanent Resident Holder or valid student pass / work holiday pass
Eligible for undergraduate in a Malaysia registered university program / undergraduate or graduate of a university in Singapore, Indonesia, Australia, France, Germany, Hong Kong, Japan, New Zealand, Switzerland, United Kingdom or United States.
Prepared to commit to a six months' internship
**Grooming:**
All employees must maintain a neat, clean, and well-groomed appearance per Marriott standards.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as a multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

In this role you will work along with our clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment.

Your key responsibilities:

1. You are the day-to-day point of contact for clients and senior managers on projects. You structure and engage teams to deliver high quality outputs.
2. Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that governments face.
3. You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships.
4. You build and maintain long-term relationships with senior clients.
5. You will be involved in defining and delivering digital solutions for our clients.
6. You drive strategic discussions regarding business objectives and strategy KPIs.
7. You capture strategic objectives, vision and iterative feedback from our clients’ stakeholders.
8. You drive ideation, evaluation, definition and prioritization of features and use cases.
9. You help lead a cross-functional team of engineers, designers, and user researchers to build user-centric solutions.
10. You represent the voice of business strategy, synthesizing quantitative and qualitative data to ensure product decisions address their needs.

Skills and attributes for success

1. Strong analytical and problem-solving skills.
2. Strong drive to excel professionally, and to guide and motivate others.
3. Advanced written and verbal communication skills.
4. Dedicated, innovative, resourceful, analytical and able to work under pressure.
5. Foster an efficient, innovative and team-oriented work environment.

To qualify for the role, you must have

1. A bachelor’s degree in Computer Science/Information Technology or any other relevant discipline.
2. 5-7 years of experience in digital strategy and digital concept definition, with a clear track record of impactful, high-quality digital concepts.
3. Good understanding/hands-on experience building applications/platforms.
4. Experience in delivering digital projects and products using the appropriate agile project management methodology.
5. You have conceptualized several of the following: digital service concepts, e-commerce platforms, self-service platforms, smartphone applications, chatbots, voice propositions.
6. You have a strong business sense and know how to translate business objectives into digital solutions.
7. You partner effectively with business stakeholders & solve problems. You’re comfortable and effective at framing decisions with clear and logical arguments.
8. You have extensive experience with design sprints and concept creation with the use of design thinking as a philosophy.
9. You are up-to-date on digital trends, mobile development, online marketing.
10. You have good product intuition, but reinforce decisions through a deep understanding of customer insights and analytical data.
11. You have experience with digital marketing and marketing automation suites.
12. You are experienced with an agile development process and work collaboratively with full stack product teams.
13. You know how to push things forward and constantly push toward clarity and successful delivery.
14. You have strong written and oral communication skills, with experience facilitating group discussions and animating workshops and design studio’s.

Ideally, you’ll also have

1. Skilled in all aspects of Design Thinking including user research, functional requirements definition, business process analysis, business modelling, and workshop design and facilitation.
2. Working knowledge of the full lifecycle of software development.
3. Experience of working with or as part of a scrum team.
4. Detailed knowledge of creating user stories/requirements definition/acceptance criteria using agile tools and techniques.
5. Some prototyping / wireframing knowledge and experience.
6. Experience of developing and documenting user stories and epics.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

1. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
2. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
3. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
4. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams

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Other locations: Primary Location Only

Requisition ID: 1549377

Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting Professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you will deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we will work with you to develop the consultancy and analytical skills that you will need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

In this role you will work along with our clients totransform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment.

Your key responsibilities:

• You are the day-to-day point of contact for clients and senior managers on projects. You structure and engage teams to deliver high quality outputs
• Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that governments face
• You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
• You build and maintain long-term relationships with senior clients
• You will be involved in defining and delivering digital solutions for our clients
• You drive strategic discussions regarding business objectives and strategy KPIs
• You capture strategic objectives, vision and iterative feedback from our clients’ stakeholders
• You drive ideation, evaluation, definition and prioritization of features and use cases
• You help lead a cross-functional team of engineers, designers, and user researchers to build user-centric solutions
• You represent the voice of business strategy, synthesizing quantitative and qualitative data to ensure product decisions address their needs.

Skills and attributes for success

• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal communication skills
• Dedicated, innovative, resourceful, analytical and able to work under pressure
• Foster an efficient, innovative and team-oriented work environment

To qualify for the role, you must have

• A bachelor’s degree in Computer Science/Information Technology or any other relevant discipline
• You have 5-7 years of experience in digital strategy and digital concept definition, with a clear track record of impactful, high-quality digital concepts
• Good understanding/hands-on experience building applications/platforms
• Experience in delivering digital projects and products using the appropriate agile project management methodology
• You have conceptualized several of the following: digital service concepts, e-commerce platforms, self-service platforms, smartphone applications, chatbots, voice propositions
• You have a strong business sense and know how to translate business objectives into digital solutions
• You partner effectively with business stakeholders & solve problems. You’re comfortable and effective at framing decisions with clear and logical arguments
• You have extensive experience with design sprints and concept creation with the use of design thinking as a philosophy
• You are up-to-date on digital trends, mobile development, online marketing
• You have good product intuition, but reinforce decisions through a deep understanding of customer insights and analytical data
• You have experience with digital marketing and marketing automation suites
• You are experienced with an agile development process and work collaboratively with full stack product teams
• You know how to push things forward and constantly push toward clarity and successful delivery
• You have strong written and oral communication skills, with experience facilitating group discussions and animating workshops and design studio’s

Ideally, you’ll also have

• Skilled in all aspects of Design Thinking including user research, functional requirements definition, business process analysis, business modelling, and workshop design and facilitation
• Working knowledge of the full lifecycle of software development
• Experience of working with or as part of a scrum team
• Detailed knowledge of creating user stories/requirements definition/acceptance criteria using agile tools and techniques
• Some prototyping / wireframing knowledge and experience
• Experience of developing and documenting user stories and epics

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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