1,926 Digital Marketing Analyst jobs in Malaysia

Role Overview
We are looking for highly motivated individuals to join our Ads Operations team. Candidates are expected to have some experience with digital advertising and will be supporting in-flight and post-campaign reporting needs for advertisers and sellers. They must possess strong communications skills, a consultant mindset focused on solutions and be comfortable working with both advertisers and sellers independently.

Job Description- Provide excellent email and Video call support (that will be recorded for quality purposes) to advertisers, agencies, and sellers on Ads product suite with clear and timely communication, quality deliverables, and innovative solutions.
- Build relationship with the client's sales team to strengthen long-term cooperation.
- Perform proactive and reactive analysis of campaign delivery to increase performance and drive revenue, identifying problem areas that might impact campaign pacing that might require follow-ups with partners
- Diagnose and troubleshoot technical issues that prevent customers from succeeding on our ad platforms
- Be an expert on digital ad ecosystems; use data to troubleshoot campaign delivery, reporting, ad performance, and respond to campaign optimization queries
- Audit campaign details such as clients' campaign goals, budgets, flight dates and any other information necessary to correctly complete client reports
- Maintain established QA scores on responses and adhere to operational KPIs
Job Qualifications- Candidates must possess at least a Bachelor's Degree or an equivalent qualification
- Minimum 1 year of experience working in Zendesk, Salesforce or similar CRM tools
- Comfortable leveraging multiple tools to debug and troubleshoot
- Excellent written, verbal, and presentation skills with strong interpersonal skills
- Strong attention to detail and organizational skills and track record of working towards established KPIs
- Customer-centric approach with a strong sense of empathy for customer issues and needs

About Us

At Bottega, we're more than just an Italian deli — we're a dining experience. From artisanal deli goods and fine wines to freshly prepared meals, we bring a slice of Italy to Kuala Lumpur. Beyond our restaurant, we connect with food lovers through GrabFood and our own online store ).

We're looking for a Digital Marketing Analyst / Performance Specialist who's ready to blend creativity with data and help us grow our digital footprint.

What You'll Do

• Track and compare performance between GrabFood and
• Manage and optimize Google Ads, Meta Ads, and retargeting campaigns.
• Use GA4, Hotjar, and Clarity to analyze customer journeys and reduce drop-offs.
• Run A/B tests on ads, landing pages, and CTAs.
• Recommend UX improvements (mobile ordering flow, hot food visibility, etc.).
• Execute loyalty, email, and remarketing campaigns to boost repeat orders.
• Provide weekly/monthly reports with actionable insights (conversion, AOV, CAC, ROAS).

What We're Looking For

• 2–4 years in digital marketing, performance marketing, or e-commerce analytics.
• Strong with Google Analytics (GA4), paid ads, and basic SEO.
• Experience with heatmap/session tools (Hotjar, Clarity, Crazy Egg).
• Analytical mindset with Excel/Sheets proficiency.
• Bonus: F&B or e-commerce experience.

Why Join Us?

Help shape the digital growth strategy of a fast-growing F&B brand.

Hands-on exposure to both delivery platforms & direct e-commerce.

Creative freedom to test campaigns and see real impact.

Competitive salary with room to grow.

Job Type: Full-time

Pay: RM3, RM4,000.00 per month

Benefits:

• Flexible schedule
• Professional development
• Work from home

Experience:

• Digital marketing: 2 years (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person

Job Description

• Understand the workings of Digital Marketing programs and AdWords towards promoting appropriately the profit goal of the organization
• Maintain campaign reporting, metrics, and site analysis, and oversee execution of campaign schedules and budgets
• Experience in implementing optimization solutions, creating keyword packs, and providing bid and budget recommendations for Digital Marketing accounts/clients
• Knowledge of various Digital Marketing reports to gather and analyses data at a campaign and account level. Also, should be able to provide reports to supplement optimization recommendations or incremental opportunities.
• Capable of strategic and goal-driven optimization techniques tailored to a client's' requirements (branding, customer acquisition, lead generation or online sales) using Digital Marketing Search, Display, Mobile, and etc

Job Qualifications

• Minimum Bachelor's Degree or equivalent practical experience with a strong academic record
• 1 year of relevant digital marketing experience – Fresh grads with Marketing background will also be considered
• Exposure to international clients highly preferable
• Committed to high-quality customer service
• Strong work ethic and capable of working individually as well as in a larger team
• Excellent communication skills and demonstrated proficiency with written, spoken in languages required - English and Korean speaking.
• Highly detail-oriented and capable of learning in a fast-paced environment
• Demonstrated capability for critical thinking with an analytical outlook.

Job Description

• Own end-to-end resolution of AdMob tickets per shift.
• Troubleshoot common questions: SDK "no-fill", payment holds, policy-center warnings, basic mediation setup.
• Gather logs/screenshots, replicate issues on test devices and document root cause & fix.
• Educate developers on best-practice ad placements and simple revenue levers.
• Meet / exceed targets for CSAT, First-Time-Resolution, AHT and quality.
• Capture knowledge-base gaps and suggest article updates.

Job Qualifications

• Bachelor's Degree in Marketing, Digital Marketing, Business Management, IT or related field.
• 1-3 yrs in Customer Service / Technical Support (chat & email). Fresh graduates are encourage to apply.
• Excellent communication skills and demonstrated proficiency with written, spoken in languages required - English and Japanese speaking.
• Basic understanding of digital-marketing metrics (CPM, CTR, eCPM)
• Foundational HTML/CSS/JavaScript awareness.
• Familiarity with in-app ad platforms such as Google AdMob, AppLovin MAX, ironSource LevelPlay, Unity Ads, MoPub/FAN, Chartboost will be an added advantage.
• Working knowledge of productivity tools like Google Workspace (Docs, Sheets, Slides, Email platforms)
• Strong customer empathy and chat/email etiquette
• Clear, concise writing adaptable to developer audience
• Critical thinker who can follow troubleshooting flows and know when to dig deeper
• Fast learner, able to absorb product & policy changes quickly
• Comfortable in a rapidly changing environment and multicultural setting

Regular Working hours

Job Description- Understand the workings of Digital Marketing programs and AdWords towards promoting appropriately the profit goal of the organization
- Maintain campaign reporting, metrics, and site analysis, and oversee execution of campaign schedules and budgets
- Experience in implementing optimization solutions, creating keyword packs, and providing bid and budget recommendations for Digital Marketing accounts/clients
- Knowledge of various Digital Marketing reports to gather and analyses data at a campaign and account level. Also, should be able to provide reports to supplement optimization recommendations or incremental opportunities.
- Capable of strategic and goal-driven optimization techniques tailored to a client's' requirements (branding, customer acquisition, lead generation or online sales) using Digital Marketing Search, Display, Mobile, and etc
Job Qualifications- Minimum Bachelor's Degree or equivalent practical experience with a strong academic record
- 1 year of relevant digital marketing experience – Fresh grads with Marketing background will also be considered
- Exposure to international clients highly preferable
- Committed to high-quality customer service
- Strong work ethic and capable of working individually as well as in a larger team
- Excellent communication skills and demonstrated proficiency with written, spoken in languages required - English and Korean speaking.
- Highly detail-oriented and capable of learning in a fast-paced environment
- Demonstrated capability for critical thinking with an analytical outlook.

Job Description

• Own end-to-end resolution of AdMob tickets per shift.
• Troubleshoot common questions: SDK "no-fill", payment holds, policy-center warnings, basic mediation setup.
• Gather logs/screenshots, replicate issues on test devices and document root cause & fix.
• Educate developers on best-practice ad placements and simple revenue levers.
• Meet / exceed targets for CSAT, First-Time-Resolution, AHT and quality.
• Capture knowledge-base gaps and suggest article updates.

Job Qualifications

• Bachelor's Degree in Marketing, Digital Marketing, Business Management, IT or related field.
• 1-3 yrs in Customer Service / Technical Support (chat & email). Fresh graduates are encourage to apply.
• Excellent communication skills and demonstrated proficiency with written, spoken in languages required - English and Vietnamese speaking.
• Basic understanding of digital-marketing metrics (CPM, CTR, eCPM)
• Foundational HTML/CSS/JavaScript awareness.
• Familiarity with in-app ad platforms such as Google AdMob, AppLovin MAX, ironSource LevelPlay, Unity Ads, MoPub/FAN, Chartboost will be an added advantage.
• Working knowledge of productivity tools like Google Workspace (Docs, Sheets, Slides, Email platforms)
• Strong customer empathy and chat/email etiquette
• Clear, concise writing adaptable to developer audience
• Critical thinker who can follow troubleshooting flows and know when to dig deeper
• Fast learner, able to absorb product & policy changes quickly
• Comfortable in a rapidly changing environment and multicultural setting

Regular Working hours

Overview

Digital Marketing Advisory Analyst - Korean Speaker role at Accenture Southeast Asia. This position requires Korean language proficiency and focuses on digital marketing program optimization, reporting, and campaign management to support profit goals.

• Understand the workings of Digital Marketing programs and AdWords towards promoting the organization’s profit goals.
• Maintain campaign reporting, metrics, and site analysis, and oversee execution of campaign schedules and budgets.
• Implement optimization solutions, create keyword packs, and provide bid and budget recommendations for digital marketing accounts/clients.
• Analyze and prepare a variety of digital marketing reports at the campaign and account level; provide reports to supplement optimization recommendations or identify incremental opportunities.
• Apply strategic, goal-driven optimization techniques tailored to client requirements (branding, customer acquisition, lead generation, or online sales) using Digital Marketing Search, Display, Mobile, and related channels.

• Minimum Bachelor’s Degree or equivalent practical experience with a strong academic record.
• 1 year of relevant digital marketing experience – fresh grads with a Marketing background will also be considered.
• Exposure to international clients highly preferable.
• Committed to high-quality customer service and strong work ethic; able to work independently and in a team.
• Excellent communication skills with proficiency in English and Korean (written and spoken).
• Highly detail-oriented with the ability to learn in a fast-paced environment.
• Demonstrated critical thinking and analytical capabilities.

• Entry level

• Full-time

• Advertising, Art/Creative, and Marketing

• Business Consulting and Services

Overview

Digital Marketing Advisory Analyst - Vietnamese Speaker at Accenture Southeast Asia.

• Understand the workings of Digital Marketing programs and AdWords towards promoting appropriately the profit goal of the organization
• Maintain campaign reporting, metrics, and site analysis, and oversee execution of campaign schedules and budgets
• Experience in implementing optimization solutions, creating keyword packs, and providing bid and budget recommendations for Digital Marketing accounts/clients
• Knowledge of various Digital Marketing reports to gather and analyses data at a campaign and account level. Also, should be able to provide reports to supplement optimization recommendations or incremental opportunities.
• Capable of strategic and goal-driven optimization techniques tailored to a client's requirements (branding, customer acquisition, lead generation or online sales) using Digital Marketing Search, Display, Mobile, and etc

• Minimum Bachelor's Degree or equivalent practical experience with a strong academic record
• 1 year of relevant digital marketing experience – Fresh grads with Marketing background will also be considered
• Exposure to international clients highly preferable
• Committed to high-quality customer service
• Strong work ethic and capable of working individually as well as in a larger team
• Excellent communication skills and demonstrated proficiency with written, spoken in languages required - English and Vietnamese speaking.
• Highly detail-oriented and capable of learning in a fast-paced environment
• Demonstrated capability for critical thinking with an analytical outlook.

• Entry level

• Full-time

• Advertising, Art/Creative, and Marketing

• Business Consulting and Services

Job Description

• Own end-to-end resolution of AdMob tickets per shift.
• Troubleshoot common questions: SDK "no-fill", payment holds, policy-center warnings, basic mediation setup.
• Gather logs/screenshots, replicate issues on test devices and document root cause & fix.
• Educate developers on best-practice ad placements and simple revenue levers.
• Meet / exceed targets for CSAT, First-Time-Resolution, AHT and quality.
• Capture knowledge-base gaps and suggest article updates.

Job Qualifications

• Bachelor's Degree in Marketing, Digital Marketing, Business Management, IT or related field.
• 1-3 yrs in Customer Service / Technical Support (chat & email). Fresh graduates are encourage to apply.
• Excellent communication skills and demonstrated proficiency with written, spoken in languages required - English and Korean speaking.
• Basic understanding of digital-marketing metrics (CPM, CTR, eCPM)
• Foundational HTML/CSS/JavaScript awareness.
• Familiarity with in-app ad platforms such as Google AdMob, AppLovin MAX, ironSource LevelPlay, Unity Ads, MoPub/FAN, Chartboost will be an added advantage.
• Working knowledge of productivity tools like Google Workspace (Docs, Sheets, Slides, Email platforms)
• Strong customer empathy and chat/email etiquette
• Clear, concise writing adaptable to developer audience
• Critical thinker who can follow troubleshooting flows and know when to dig deeper
• Fast learner, able to absorb product & policy changes quickly
• Comfortable in a rapidly changing environment and multicultural setting

Regular Working hours