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Job Title:
Cloud Resiliency Engineer (Koren & English)
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Minimum 5+ years of hands-on experience in the following areas:
- Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
- Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
- Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
- Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
- Experience in business continuity planning, incident response coordination, and process maturity assessments.
Location:
MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**This position is intended for recent graduates who completed/will complete their Bachelor's or Master's degree between 2025.9-2026.8.**
Develops understanding of current customer context and anticipates next steps. Drives technical wins or portions of technical wins with support from peers. Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set. Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process. Builds awareness of partner technical capacity through observation. Reviews customer interactions and raises competitive information to account teams to contribute to development and landing of compete strategies. Contributes to product strategy by soliciting and communicating customer feedback.
**Responsibilities**
Build Strategy
Reviews customer interactions and raises competitive information to account teams to contribute to development and landing of compete strategies.
Contributes to product strategy by soliciting and communicating customer feedback.
Tailors Microsoft standard messaging to audience using knowledge of specific Microsoft products.
Education
Promotes readiness to internal teams.
Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues.
Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a resource for their technology area.
Leverage Partner Ecosystem
Builds awareness of partner technical capacity through observation.
Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
Scale Customer Engagements
Develops understanding of current customer context and anticipates next steps. Uses product expertise to build credibility with customers.
Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.
Engages with and reaches out to customers with coaching from others.
Drives technical wins or portions of technical wins with support from peers. Improves customer interactions through feedback and observation.
Solution Design and Proof
Contributes to demonstrations (e.g., proof of concept (POC) sessions) of solutions based on specific Microsoft products through initial engagements and coaching from senior colleagues. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment.
Builds own awareness of digital transformation sales methodologies.
Presents reference architectures to partners or customers for key parts of their technology sets.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, or related field OR 1+ year(s) technical pre-sales or technical consulting experience OR equivalent experience.
+ Students graduate between 2025.9-2026.8.
**Additional or preferred qualifications**
+ 2+ years technical pre-sales or technical consulting, or technology delivery, or related experience OR equivalent experience.
+ 1+ year(s) experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
**#MCAPSEiP** **#EiP**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

We are seeking an experienced Presales Engineer . You will be responsible for providing technical guidance, support and solutions to our customers in the cloud native and container platform area. You will also work closely with our internal teams to develop and implement solutions to improve our offerings and ensure customer satisfaction.

Key Responsibilities:

• Provide customers with on-site guidance and training for product trials, help customers solve technical problems, become a technical communication bridge between customers and the company, and maintain good customer relations.
• Cooperate with the sales team to identify business opportunities, provide solutions and pre-sales technical support
• Responsible for the preparation of project proposals, bids, test reports, implementation plans and other technical documents.
• Collect and sort out the needs from the client and the market, and provide more accurate and timely information for back-end products and R&D.
• Participate in relevant marketing activities and keynote speeches.
• Carry out technical exchanges and cooperation with partners.

Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering or related field.
• Min. 2 years of working experience in IT and Internet related companies. Familiar with the mainstream technology and related company products in the cloud computing industry. Experience in Presales, R&D or operation and maintenance of medium and large-scale projects is preferred.
• Excellent communication skills, including the ability to communicate technical information to both technical and non-technical audiences.
• Proficiency in English and Mandarin are highly desirable.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving and analytical skills.

**In this Role, Your Responsibilities Will Be:**
+ Unleash the value of systems & hardware through development of drivers, software, or firmware.
+ Specify, design, implement, and test software features for new and existing products.
+ Drive software development excellence, continuous improvement and bring innovation into software and hardware products.
+ Work and interact with colleagues from other divisions such as R&D hardware, R&D software, systems R&D, manufacturing, or other business groups.
+ Sustain and maintain the software product in meeting both the quality and security requirements.
**Who You Are:**
You thrive in collaborative environments, seamlessly working with diverse teams to achieve shared objectives through open communication and mutual support. Your proactive approach to problem-solving enables you to anticipate challenges, take initiative, and drive tasks forward with efficiency and determination. Your unwavering dedication, persistence, and ability to navigate complex situations empower you to make meaningful contributions and drive success in any endeavor.
**For This Role, You Will Need:**
+ B.S. or M.S. in computer science, and/or computer engineering, and/or electrical engineering.
+ Strong understanding of computers and high-level programming languages (C/C++).
+ 2 to 5 years of experience.
+ Detailed understanding of the following concepts and principles:
+ Software design and architecture principles
+ Object Oriented Programming
+ Programming for hardware or systems
+ Computer architecture and operating system
+ Demonstrated capability to define and complete software projects
+ Experience in the following areas will be an added advantage
+ Windows driver development
+ Linux kernel mode & user mode driver development
+ Windows & Linux debugging tools, such as WinDBG
+ Unit testing
+ Scripting languages such as Python
+ Agile development methodologies
**Preferred Qualifications that Set You Apart:**
+ Demonstrated ability to:
+ Problem-solve effectively
+ Take initiative, be a self-starter, and work independently
+ Take ownership of goals, project schedules; persistently drive tasks /projects to completion
+ Work effectively across groups and with global teams (e.g. USA)
+ English language proficiency and effective communication skills.
+ Can clearly and concisely communicate in English, particularly in technical conversations.
+ Hybrid work mode
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

**In this Role, Your Responsibilities Will Be:**
+ Unleash the value of systems & hardware through development of drivers, software, or firmware.
+ Specify, design, implement, and test software features for new and existing products.
+ Drive software development excellence, continuous improvement and bring innovation into software and hardware products.
+ Work and interact with colleagues from other divisions such as R&D hardware, R&D software, systems R&D, manufacturing, or other business groups.
+ Sustain and maintain the software product in meeting both the quality and security requirements.
**Who You Are:**
You thrive in collaborative environments, seamlessly working with diverse teams to achieve shared objectives through open communication and mutual support. Your proactive approach to problem-solving enables you to anticipate challenges, take initiative, and drive tasks forward with efficiency and determination. Your unwavering dedication, persistence, and ability to navigate complex situations empower you to make meaningful contributions and drive success in any endeavor.
**For This Role, You Will Need:**
+ B.S. or M.S. in computer science, and/or computer engineering, and/or electrical engineering.
+ Strong understanding of computers and high-level programming languages (C/C++).
+ More than 10 years of experience is required.
+ Detailed understanding of the following concepts and principles:
+ Software design and architecture principles
+ Object Oriented Programming
+ Programming for hardware or systems
+ Computer architecture and operating system
+ Demonstrated capability to define and complete software projects
+ Experience in the following areas will be an added advantage
+ Windows driver development
+ Linux kernel mode & user mode driver development
+ Windows & Linux debugging tools, such as WinDBG
+ Unit testing
+ Scripting languages such as Python
+ Agile development methodologies
**Preferred Qualifications that Set You Apart:**
+ Demonstrated ability to:
+ Problem-solve effectively
+ Take initiative, be a self-starter, and work independently
+ Take ownership of goals, project schedules; persistently drive tasks /projects to completion
+ Work effectively across groups and with global teams (e.g. USA)
+ English language proficiency and effective communication skills.
+ Can clearly and concisely communicate in English, particularly in technical conversations.
+ Hybrid work mode
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

**In this Role, Your Responsibilities Will Be:**
+ Unleash the value of systems & hardware through development of drivers, software, or firmware.
+ Specify, design, implement, and test software features for new and existing products.
+ Drive software development excellence, continuous improvement and bring innovation into software and hardware products.
+ Work and interact with colleagues from other divisions such as R&D hardware, R&D software, systems R&D, manufacturing, or other business groups.
+ Sustain and maintain the software product in meeting both the quality and security requirements.
**Who You Are:**
You thrive in collaborative environments, seamlessly working with diverse teams to achieve shared objectives through open communication and mutual support. Your proactive approach to problem-solving enables you to anticipate challenges, take initiative, and drive tasks forward with efficiency and determination. Your unwavering dedication, persistence, and ability to navigate complex situations empower you to make meaningful contributions and drive success in any endeavor.
**For This Role, You Will Need:**
+ B.S. or M.S. in computer science, and/or computer engineering, and/or electrical engineering.
+ Strong understanding of computers and high-level programming languages (C/C++).
+ 5-8 years of experience.
+ Detailed understanding of the following concepts and principles:
+ Software design and architecture principles
+ Object Oriented Programming
+ Programming for hardware or systems
+ Computer architecture and operating system
+ Demonstrated capability to define and complete software projects
+ Experience in the following areas will be an added advantage
+ Windows driver development
+ Linux kernel mode & user mode driver development
+ Windows & Linux debugging tools, such as WinDBG
+ Unit testing
+ Scripting languages such as Python
+ Agile development methodologies
**Preferred Qualifications that Set You Apart:**
+ Demonstrated ability to:
+ Problem-solve effectively
+ Take initiative, be a self-starter, and work independently
+ Take ownership of goals, project schedules; persistently drive tasks /projects to completion
+ Work effectively across groups and with global teams (e.g. USA)
+ English language proficiency and effective communication skills.
+ Can clearly and concisely communicate in English, particularly in technical conversations.
+ Hybrid work mode
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

NI is now part of Emerson. NI is Emerson's Test and Measurement (T&M) Business Unit. In this role, your responsibilities will be unleashing the value of systems & hardware through development of drivers, software, or firmware. Specify, design, implement, and test software features for new and existing products. Drive software development excellence, continuous improvement and bring innovation into software and hardware products. Work and interact with colleagues from other divisions such as R&D hardware, R&D software, systems R&D, manufacturing, or other business groups.
**In this Role, Your Responsibilities Will Be:**
+ Unleash the value of systems & hardware through development of drivers, software, or firmware.
+ Specify, design, implement, and test software features for new and existing products.
+ Drive software development excellence, continuous improvement and bring innovation into software and hardware products.
+ Work and interact with colleagues from other divisions such as R&D hardware, R&D software, systems R&D, manufacturing, or other business groups.
+ Sustain and maintain the software product in meeting both the quality and security requirements.
**Who You Are:**
You thrive in collaborative environments, seamlessly working with diverse teams to achieve shared objectives through open communication and mutual support. Your proactive approach to problem-solving enables you to anticipate challenges, take initiative, and drive tasks forward with efficiency and determination. Your unwavering dedication, persistence, and ability to navigate complex situations empower you to make meaningful contributions and drive success in any endeavor.
**For This Role, You Will Need:**
+ B.S. or M.S. in computer science, and/or computer engineering, and/or electrical engineering.
+ Strong understanding of computers and high-level programming languages (C/C++).
+ 2 to 5 years of experience.
+ Detailed understanding of the following concepts and principles:
+ Software design and architecture principles
+ Object Oriented Programming
+ Programming for hardware or systems
+ Computer architecture and operating system
+ Demonstrated capability to define and complete software projects
+ Experience in the following areas will be an added advantage
+ Windows driver development
+ Linux kernel mode & user mode driver development
+ Windows & Linux debugging tools, such as WinDBG
+ Unit testing
+ Scripting languages such as Python
+ Agile development methodologies
**Preferred Qualifications that Set You Apart:**
+ Demonstrated ability to:
+ Problem-solve effectively
+ Take initiative, be a self-starter, and work independently
+ Take ownership of goals, project schedules; persistently drive tasks /projects to completion
+ Work effectively across groups and with global teams (e.g. USA)
+ English language proficiency and effective communication skills.
+ Can clearly and concisely communicate in English, particularly in technical conversations.
+ Hybrid work mode
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

NI is now part of Emerson. NI is Emerson's Test and Measurement (T&M) Business Unit. In this role, your responsibilities will be unleashing the value of systems & hardware through development of drivers, software, or firmware. Specify, design, implement, and test software features for new and existing products. Drive software development excellence, continuous improvement and bring innovation into software and hardware products. Work and interact with colleagues from other divisions such as R&D hardware, R&D software, systems R&D, manufacturing, or other business groups.
**In this Role, Your Responsibilities Will Be:**
+ Unleash the value of systems & hardware through development of drivers, software, or firmware.
+ Specify, design, implement, and test software features for new and existing products.
+ Drive software development excellence, continuous improvement and bring innovation into software and hardware products.
+ Work and interact with colleagues from other divisions such as R&D hardware, R&D software, systems R&D, manufacturing, or other business groups.
+ Sustain and maintain the software product in meeting both the quality and security requirements.
**Who You Are:**
You thrive in collaborative environments, seamlessly working with diverse teams to achieve shared objectives through open communication and mutual support. Your proactive approach to problem-solving enables you to anticipate challenges, take initiative, and drive tasks forward with efficiency and determination. Your unwavering dedication, persistence, and ability to navigate complex situations empower you to make meaningful contributions and drive success in any endeavor.
**For This Role, You Will Need:**
+ B.S. or M.S. in computer science, and/or computer engineering, and/or electrical engineering.
+ Strong understanding of computers and high-level programming languages (C/C++).
+ 5 years and above of experience.
+ Detailed understanding of the following concepts and principles:
+ Software design and architecture principles
+ Object Oriented Programming
+ Programming for hardware or systems
+ Computer architecture and operating system
+ Demonstrated capability to define and complete software projects
+ Experience in the following areas will be an added advantage
+ Windows driver development
+ Linux kernel mode & user mode driver development
+ Windows & Linux debugging tools, such as WinDBG
+ Unit testing
+ Scripting languages such as Python
+ Agile development methodologies
**Preferred Qualifications that Set You Apart:**
+ Demonstrated ability to:
+ Problem-solve effectively
+ Take initiative, be a self-starter, and work independently
+ Take ownership of goals, project schedules; persistently drive tasks /projects to completion
+ Work effectively across groups and with global teams (e.g. USA)
+ English language proficiency and effective communication skills.
+ Can clearly and concisely communicate in English, particularly in technical conversations.
+ Hybrid work mode
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.