142 Development Coordinator jobs in Malaysia

**Additional Information**
**Job Number** 25137237
**Job Category** Human Resources
**Location** Mulu Marriott Resort & Spa, Sungai Melinau, Mulu, Sarawak, Malaysia, 98008VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Human Resources Coordinator**
Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Senior Project Support Officer page is loadedSenior Project Support Officer 申请 locations Seremban time type Full time posted on 发布于 5 天前 job requisition id R-20012629

Nexperia is a world-class company in semiconductor development and in-house production. We form a global network of talent, with passion and performance, perseverance and professionalism. Join TeamNexperia and become part of a leading company that supports, rewards and challenges you equally, in a dynamic environment, working for world-class results. Talk to us today and learn your true capabilities in an energetic company where you will develop and thrive, the Efficiency Company – Nexperia.

What you will do

• Project planning reporting and tracking.

• Make sure Enovia and SPaRC environment are available.

• Monitor time sheet approvals,resource changes,cost center changes in SPaRC.

• Prepare, chair and document PRB and PRM meetings.

• KPI reporting.

• Prepare and drive Project Close.

• Project costs reporting.

• Active member of the Project Support Team. Analyze the way of working and provide input for improvements.

• Analyze project execution by numbers to support improvement programs.

• Ensure: BCaMX compliancy, gate compliancy, updated project forecasts

• PMO and Project SharePoint: build, create maintain and close projects and user accessibility

• Ensure all projects in the creation and the industrial team are administrated, supported and reported to and for the BG MT and project leads.

• Initiate and contribute to quality improvement activities related to business processes and procedures.

• Upgrade and adapt own competence, use cross organizational sharing and learning.

What you will need

• Bachelor’s degree in industrial or project management or business administration.

• Excel in MS Office.

• Show initiative, take ownership and have an entrepreneurial attitude.

• Possesses Analytical Skills and ability to apply pragmatic approaches.

• Good communication skills in English.

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright material and the word Nexperia is a registered trademark.

D&I Statement

As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested.

In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.

About Us

Nexperia is a world-class company in semiconductor development and in-house production. A proven global player with an entrepreneurial mentality. At our core is an 12,000+ strong international network with a singular focus. Built on passion and commitment to our work, belief in our goals and a drive to succeed regardless of the challenges we face. We support, reward and challenge individuals equally, in a dynamic and energetic environment.

Looking to push boundaries in a company where your talents can shine? Join TeamNexperia. Company Video

Are you already an Employee of TeamNexperia?

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Freelance Project Support Team (Part Time / Freelance)

Introduction:
A job which can enable you to earn RM300 per week. Flexible working hours depend on your own schedule. You are allowed to work from home.

Purpose:
You are welcome to apply if you meet the requirements below to fulfill the following position:
– Academy Project Support Team (To promote our project while enhancing your communication skills)

Responsibilities:

1. Propose our academy courses to potential prospects who are interested.
2. Recruit more potential part-timers to join us.

Requirements:

1. Malaysia Citizens.
2. Able to speak Chinese, English, or Malay.
3. Freelancers, Fresh Graduates, and Part-timers are welcome.
4. No experience needed (Free training will be given).
5. Outgoing.
6. Self-motivated, possess good interpersonal skills, and hardworking.

Benefits:

1. Attractive commission and incentives.
2. Opportunities to travel.
3. Improve your interpersonal and entrepreneurship skills through our training.
4. Chance to improve your presentation, communication, and social skills.
5. A dedicated and experienced leader will be assigned to you to provide guidance and assistance.

Kindly send your details to if you are interested.
For more inquiries, please contact 011-2581 9360.

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Provides to the Site the specialist knowledge and expertise, as Subject Matter Expert (SME), of specific pharmaceutical processes or process technologies (e.g. Technical Steward for galenics, for film coating, biologics – upstream or downstream, etc.).
Oversees processes and standards to maintain and improve existing and to implement new innovative manufacturing technologies.

About the Role

Stewardship - for technology assigned

• Act as the SPOC for the interface with global MS&T network and with technical development organization, for the corresponding global activities, to define and implement new technical standards for existing and new technologies and equipment.
• Owns the knowledge of specific pharmaceutical manufacturing process technologies, locally, including any pilot scale, scale up or down, and Design of Experiments (DoE).
• Participate in the definition and selection of pharmaceutical equipment, through providing input to User Requirements.
• Collaborate with technical development, other sites and global MS&T network to facilitate transfer of technical knowledge.
• Assure that the necessary benchmark is done internally in Novartis, and externally in the scientific and academic environment, in order to stimulate and to extend the knowledge, increasing the know-how of the associates and expanding it to the rest of the organization.
• Be a recognized scientific expert internally and externally by reporting and presenting scientific/technical work at internal/external meetings/conferences and publish in peer reviewed international scientific journals including patents.
• Maintain their work in inspection readiness level.
• Support Product Stewards in creation of Quality Risk Assessments.
• Support creation of SOPs for Process Unit.
• Provide technical expertise to Engineering for design activities in Capex projects around technologies within area of responsibility.
• Provide technical expertise for equipment qualification around technologies within area of responsibility.

Validation

• Approve validation reports under their area of responsibility (as needed) e.g. packaging validation.
• Provide technical expertise for validation activities around technologies within area of responsibility.

Launch & Transfer

• SME for specific Technology Platform or pharmaceutical processes following process product/process transfer or handover from launch to commercial production.

Manufacturing Excellence– for the technology(ies) assigned

• Harmonize and optimize technical processes across the site.
• Benchmark new technologies and equipment relevant for site.
• Designs and controls optimization projects.
• Provide SME expertise to perform process characterization of the related pharmaceutical processes to increase robustness and sustainability.
• Support Product Stewards / Process Experts in trouble shooting / root cause investigation by providing second level of specialist expertise as SME and by harmonising and optimising related technical processes across the units.
• Perform technical feasibility trials related to process improvement and implementation of new manufacturing technologies.

Training

• Own the Training Curriculum for own Job Profile and direct reports.
• Provide technical trainings and education programs for Process Experts and Production Operators.

Novartis Manufacturing Manual

• Support implementation of Novartis Manufacturing Manual principle 3.
• Provide SME input to Novartis Manufacturing Manual principle 4.
• Represent site in technical stewardship network.

Key Performance Indicators (Indicate how performance for this role will be measured)

• Batch release on time/in quality.
• Line throughput time.
• Deviations – process-related.
• Effective CAPAs.
• Ppk/CpK – process capability.
• OoS, OoE – Out of Specification, Out of Expectation – process-related.
• Yield.
• Customer Complaints – process-related.
• Recalls – process-related.
• Success rate of internal audits and Health Authorities' inspections.
• Minimum 8-year experience in GMP manufacturing relevant to the specialist area of expertise.
• Proven process understanding (Pharma, GMP, Regulatory aspects).

Education & Qualification

• BSc. in Pharmacy, Pharmaceutical Technology, Chemistry or equivalent scientific degree.
• Desirable MSc. or equivalent experience.

Languages

Fluent in English and proficient in site local language.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:

Functional Area Technical Operations

Job Type Full time

Employment Type Regular

Shift Work No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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Freelance Project Support Team (Part Time / Freelance) Introduction: A job which can enable you to earn RM300 per week. Flexible working hours depend on your own schedule. You are allowed to work from home. Purpose: You are welcome to apply if you meet the requirements below to fulfill the following position: – Academy Project Support Team (To promote our project while enhancing your communication skills) Responsibilities:

Propose our academy courses to potential prospects who are interested. Recruit more potential part-timers to join us. Requirements:

Malaysia Citizens. Able to speak Chinese, English, or Malay. Freelancers, Fresh Graduates, and Part-timers are welcome. No experience needed (Free training will be given). Outgoing. Self-motivated, possess good interpersonal skills, and hardworking. Benefits:

Attractive commission and incentives. Opportunities to travel. Improve your interpersonal and entrepreneurship skills through our training. Chance to improve your presentation, communication, and social skills. A dedicated and experienced leader will be assigned to you to provide guidance and assistance. Kindly send your details to



if you are interested. For more inquiries, please contact 011-2581 9360.

#J-18808-Ljbffr

Provides to the Site the specialist knowledge and expertise, as Subject Matter Expert (SME), of specific pharmaceutical processes or process technologies (e.g. Technical Steward for galenics, for film coating, biologics – upstream or downstream, etc.). Oversees processes and standards to maintain and improve existing and to implement new innovative manufacturing technologies. About the Role

Stewardship - for technology assigned Act as the SPOC for the interface with global MS&T network and with technical development organization, for the corresponding global activities, to define and implement new technical standards for existing and new technologies and equipment. Owns the knowledge of specific pharmaceutical manufacturing process technologies, locally, including any pilot scale, scale up or down, and Design of Experiments (DoE). Participate in the definition and selection of pharmaceutical equipment, through providing input to User Requirements. Collaborate with technical development, other sites and global MS&T network to facilitate transfer of technical knowledge. Assure that the necessary benchmark is done internally in Novartis, and externally in the scientific and academic environment, in order to stimulate and to extend the knowledge, increasing the know-how of the associates and expanding it to the rest of the organization. Be a recognized scientific expert internally and externally by reporting and presenting scientific/technical work at internal/external meetings/conferences and publish in peer reviewed international scientific journals including patents. Maintain their work in inspection readiness level. Support Product Stewards in creation of Quality Risk Assessments. Support creation of SOPs for Process Unit. Provide technical expertise to Engineering for design activities in Capex projects around technologies within area of responsibility. Provide technical expertise for equipment qualification around technologies within area of responsibility. Validation Approve validation reports under their area of responsibility (as needed) e.g. packaging validation. Provide technical expertise for validation activities around technologies within area of responsibility. Launch & Transfer SME for specific Technology Platform or pharmaceutical processes following process product/process transfer or handover from launch to commercial production. Manufacturing Excellence– for the technology(ies) assigned Harmonize and optimize technical processes across the site. Benchmark new technologies and equipment relevant for site. Designs and controls optimization projects. Provide SME expertise to perform process characterization of the related pharmaceutical processes to increase robustness and sustainability. Support Product Stewards / Process Experts in trouble shooting / root cause investigation by providing second level of specialist expertise as SME and by harmonising and optimising related technical processes across the units. Perform technical feasibility trials related to process improvement and implementation of new manufacturing technologies. Training Own the Training Curriculum for own Job Profile and direct reports. Provide technical trainings and education programs for Process Experts and Production Operators. Novartis Manufacturing Manual Support implementation of Novartis Manufacturing Manual principle 3. Provide SME input to Novartis Manufacturing Manual principle 4. Represent site in technical stewardship network. Key Performance Indicators

(Indicate how performance for this role will be measured) Batch release on time/in quality. Line throughput time. Deviations – process-related. Effective CAPAs. Ppk/CpK – process capability. OoS, OoE – Out of Specification, Out of Expectation – process-related. Yield. Customer Complaints – process-related. Recalls – process-related. Success rate of internal audits and Health Authorities' inspections. Minimum 8-year experience in GMP manufacturing relevant to the specialist area of expertise. Proven process understanding (Pharma, GMP, Regulatory aspects). Education & Qualification BSc. in Pharmacy, Pharmaceutical Technology, Chemistry or equivalent scientific degree. Desirable MSc. or equivalent experience. Languages Fluent in English and proficient in site local language. Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? Join our Novartis Network:

Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: Functional Area Technical Operations Job Type Full time Employment Type Regular Shift Work No Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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The Specialist, Government Outreach & Project Support (Malaysia) provides administrative, research, and coordination support for EDOTCO’s government engagement activities, project facilitation, and public sector initiatives.

This role is crucial in maintaining day-to-day communications with ministries, state agencies, local councils, and GLCs, while also supporting the preparation of documents, proposals, and events related to government business opportunities in Malaysia.

Key Accountabilities

• Support the engagement efforts with federal ministries, state ICT agencies, municipal councils, and GLCs.
• Build and maintain strong working relationships with regulators, government authorities, and industry partners.
• Implement communication and feedback strategies to engage stakeholders.
• Represent company interests during discussions with authorities to advocate regulatory clarity and support for telecom infrastructure.
• Analyze stakeholder interest, influence, and impact on regulatory and infrastructure projects.

Stakeholder Mapping & Insights Gathering

• Maintain and update stakeholder databases and influence maps for Malaysian government stakeholders.
• Conduct desk research to support engagement strategy and regulatory impact analysis.
• Provide regular updates on political or policy developments relevant to connectivity, telecom infrastructure, or ESG.

Project Coordination

• Support collation and submission of tenders, MoUs, and PPP proposals in coordination with internal stakeholders.
• Track documentation requirements, format submissions, and meet deadlines.
• Provide support in planning and executing special projects including regulatory compliance, site rollout, new service launches, and industry collaboration.
• Ensure timely updates and cross-functional collaboration with Group, Regulatory, Legal, and Commercial teams.
• Monitor regulatory changes that may affect project operations and ensure alignment with compliance standards.

Event & Meeting Coordination

• Help coordinate meetings, prepare briefing notes, and maintain active follow-up on engagements with stakeholders such as MCMC, KKD, MyDigital, MDEC, and State Economic Planning Units (EPU).
• Provide logistical and administrative support for G2G events, MoU signings, government-hosted roadshows, and industry dialogues.
• Ensure all materials (presentations, talking points, backdrop, media notes) are prepared and aligned to EDOTCO branding and policy objectives.
• Track contacts, appointments, and feedback in a central stakeholder database in Sharepoint.

Reporting & Documentation

• Maintain records of correspondences, permits, regulatory filings, and project decisions.
• Track engagement outcomes, update reporting dashboards, and escalate issues or delays as necessary.

Cross-functional & Ecosystem Coordination

• Engage internal stakeholders to align on regulatory developments impacting special projects.
• Encourage joint problem-solving and knowledge-sharing to support decision-making and project outcomes.
• Ensure project documentation and compliance readiness are embedded across involved functions.

Qualification, Experience, Skills & Knowledge

• Bachelor’s degree in Public Policy, Political Science, Business Administration, or related fields.
• Minimum 5 - 7 years of experience in government relations, business development, or public affairs - preferably in telecom, infrastructure, or technology sectors.
• Experience working with or supporting engagement with Malaysian public sector entities.
• Familiarity with government tendering processes and public sector protocols is preferred.
• Strong interpersonal and communication skills in Bahasa Malaysia and English.
• Excellent organizational and coordination abilities.
• High attention to detail in documentation and reporting.
• Basic understanding of telecom, infrastructure, or ESG-related policy is a plus.
• Skilled in PowerPoint, Excel, CRM tools, and document formatting.

Disclaimer on PDPA and Privacy Notice

By applying this role and submitting the CV, you hereby consent to the collection, processing, and use of your personal data by EDOTCO Group Sdn Bhd, its affiliates, and authorized representatives for the purpose of recruitment, in accordance with the Personal Data Protection Act 2010 and EDOTCO Group’s Privacy Notice, available at Privacy Notice

You understand that you may request access, correction, or withdrawal of your consent at any time by contacting EDOTCO Group at

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Public Relations
• Industries Telecommunications

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Get AI-powered advice on this job and more exclusive features. The Specialist, Government Outreach & Project Support (Malaysia) provides administrative, research, and coordination support for EDOTCO’s government engagement activities, project facilitation, and public sector initiatives. This role is crucial in maintaining day-to-day communications with ministries, state agencies, local councils, and GLCs, while also supporting the preparation of documents, proposals, and events related to government business opportunities in Malaysia. Key Accountabilities Support the engagement efforts with federal ministries, state ICT agencies, municipal councils, and GLCs. Build and maintain strong working relationships with regulators, government authorities, and industry partners. Implement communication and feedback strategies to engage stakeholders. Represent company interests during discussions with authorities to advocate regulatory clarity and support for telecom infrastructure. Analyze stakeholder interest, influence, and impact on regulatory and infrastructure projects. Stakeholder Mapping & Insights Gathering Maintain and update stakeholder databases and influence maps for Malaysian government stakeholders. Conduct desk research to support engagement strategy and regulatory impact analysis. Provide regular updates on political or policy developments relevant to connectivity, telecom infrastructure, or ESG. Project Coordination Support collation and submission of tenders, MoUs, and PPP proposals in coordination with internal stakeholders. Track documentation requirements, format submissions, and meet deadlines. Provide support in planning and executing special projects including regulatory compliance, site rollout, new service launches, and industry collaboration. Ensure timely updates and cross-functional collaboration with Group, Regulatory, Legal, and Commercial teams. Monitor regulatory changes that may affect project operations and ensure alignment with compliance standards. Event & Meeting Coordination Help coordinate meetings, prepare briefing notes, and maintain active follow-up on engagements with stakeholders such as MCMC, KKD, MyDigital, MDEC, and State Economic Planning Units (EPU). Provide logistical and administrative support for G2G events, MoU signings, government-hosted roadshows, and industry dialogues. Ensure all materials (presentations, talking points, backdrop, media notes) are prepared and aligned to EDOTCO branding and policy objectives. Track contacts, appointments, and feedback in a central stakeholder database in Sharepoint. Reporting & Documentation Maintain records of correspondences, permits, regulatory filings, and project decisions. Track engagement outcomes, update reporting dashboards, and escalate issues or delays as necessary. Cross-functional & Ecosystem Coordination Engage internal stakeholders to align on regulatory developments impacting special projects. Encourage joint problem-solving and knowledge-sharing to support decision-making and project outcomes. Ensure project documentation and compliance readiness are embedded across involved functions. Qualification, Experience, Skills & Knowledge Bachelor’s degree in Public Policy, Political Science, Business Administration, or related fields. Minimum 5 - 7 years of experience in government relations, business development, or public affairs - preferably in telecom, infrastructure, or technology sectors. Experience working with or supporting engagement with Malaysian public sector entities. Familiarity with government tendering processes and public sector protocols is preferred. Strong interpersonal and communication skills in Bahasa Malaysia and English. Excellent organizational and coordination abilities. High attention to detail in documentation and reporting. Basic understanding of telecom, infrastructure, or ESG-related policy is a plus. Skilled in PowerPoint, Excel, CRM tools, and document formatting. Disclaimer on PDPA and Privacy Notice By applying this role and submitting the CV, you hereby consent to the collection, processing, and use of your personal data by EDOTCO Group Sdn Bhd, its affiliates, and authorized representatives for the purpose of recruitment, in accordance with the Personal Data Protection Act 2010 and EDOTCO Group’s Privacy Notice, available at Privacy Notice You understand that you may request access, correction, or withdrawal of your consent at any time by contacting EDOTCO Group at Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Public Relations Industries Telecommunications Referrals increase your chances of interviewing at EDOTCO Group by 2x Get notified about new Civil Servant jobs in

Petaling, Selangor, Malaysia . Petaling Jaya, Selangor, Malaysia 4 days ago Kota Damansara, Selangor, Malaysia 3 weeks ago Petaling Jaya, Selangor, Malaysia 2 months ago Puchong, Selangor, Malaysia MYR2,000.00-MYR2,500.00 2 days ago Petaling Jaya, Selangor, Malaysia 2 months ago Petaling Jaya, Selangor, Malaysia 3 months ago Petaling Jaya, Selangor, Malaysia MYR2,300.00-MYR3,000.00 1 month ago Petaling Jaya, Selangor, Malaysia 3 days ago Elementary School Support/ Cover Teacher

Petaling Jaya, Selangor, Malaysia 3 months ago Public Sector Account Manager (Education/State Gov)

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Job brief

• Salary Range: RM3,000 - RM5,000
• Location: Wisma Zelan, Cheras
• Basic + Attractive Sales Commission + Special Bonus
• Great and Flexible Working Environment
• Good Career Advancements

Description

• Provide systems implementation support and advice
• Create training courses and supporting materials - including written, video, and interactive eLearning
• Deliver training to a range of users, physically or virtually
• Provide one-to-one and bespoke training for users to address specific issues
• Maintain a positive, empathetic, and professional attitude toward clients at all times
• Respond promptly to clients’ inquiries
• Communicate with clients through various channels
• Acknowledge and resolve clients’ complaints
• Know our products inside and out to answer questions and provide information when needed by clients
• Process orders, forms, applications, and requests
• Keep records of clients’ interactions, transactions, comments, and complaints
• Communicate and coordinate with colleagues as necessary
• Provide feedback on the efficiency of the client service process
• Ensure client satisfaction and provide professional client support

Requirements

• Candidate must possess at least a Diploma or Bachelor's Degree in IT / Accounting
• Able to stay calm when customers are stressed or upset
• Good with computers
• Experience in customer support
• Must have own transportation
• Good command in multiple languages - Bahasa Melayu, English, and Mandarin in both verbal and written communication

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