24 Department Leader jobs in Malaysia

1. Recruit sports talents who are sporty, responsible, vibrant, generous, authentic, and practical.
2. Develop the skills and confidence of team members, enhancing their ability to work independently through regular individual meetings, team discussions, and daily coaching.
3. Create training and development plans with the team.
4. Organize and manage team availability for business activities, including planning work hours and ensuring efficient organization.
5. Communicate effectively with teammates regarding announcements, updates, or new procedures.
6. Guide and manage team members responsibly, aligning with the mission.
7. Enforce basic safety standards within the department.
8. Implement and uphold security procedures related to personnel, goods, and equipment.
9. Actively participate in shrinkage prevention efforts.
10. Train the team on basic safety knowledge.
11. Adhere to product safety policies, including traceability and use-by dates.
12. Manage warehouse operations effectively as a duty manager when required.
13. Forecast financial performance and develop action plans with the team to improve results throughout the year.
14. Share and implement new ideas to enhance work efficiency and procedures.

WHO WE WANT?

1. Passionate about sports.
2. Strong values: vitality, generosity, authenticity, and responsibility.
3. Leadership skills.
4. Experience in managing teams or people.
5. Problem-solving abilities.
6. Excellent communication skills.
7. Customer service oriented.
8. People-oriented.
9. Creative and innovative thinker.

• Customer Service
• Leadership
• Communication
• Warehousing
• Logistics

Job Description

WHAT YOU’LL DO
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

→Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.

→Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.

→Manage team planning, scheduling, and ensure seamless opening and closing routines.

→Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.

→Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.

→Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

→Experience in retail management and operations.

→Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.

→Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.

And people who are…

→Strong and confident leaders who inspire, coach, and develop their teams with integrity.

→Thriving in collaborative, dynamic environments, with a solution-focused mindset.

→Motivated to create great customers experiences while promoting and selling our products.

→A keen interest in fashion trends, commerciality, and competitor insights to drive sales.

→Effective communicators, creative, and curious.

→Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.

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Other locations: Primary Location Only

Date: Aug 14, 2025

Requisition ID: 1636153

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

We are looking for a Manager to support the operations of our Professional Practice Department in our Kuala Lumpur office.

The Professional Practice Department assists our clients in addressing the accounting and financial reporting challenges facing their businesses. You will be part of a team that provides insights and services which accelerate decision-making.

Your key responsibilities

• Assisting the Professional Practice leaders by planning and coordinating operation procedures and devising ways to improve and streamline processes
• Working with other leaders and team members from various divisions within the Assurance Practice to collate, organise and manage information for compliance with policies and regulations
• Assisting in the operations of special projects and tracking progress towards organisation goals
• Preparing and reviewing information for internal and external compliance reporting
• Managing and maintaining databases which support the operations of Assurance Practice

To qualify for the role, you must have

• A bachelor’s degree in accounting, Finance or equivalent
• Completed any of the professional accounting qualification i.e. ACCA, CPA, MICPA, ICAEW
• Minimum 6 years of work experience in audit, preferably with a professional services firm

Skills and attributes for success

• Strong analytical and problem-solving skills
• Strong drive to excel professionally
• Advanced written and verbal communication skills
• Dedicated, innovative, resourceful and able to work under pressure
• Foster an efficient, innovative and team-oriented work environment

Ideally, you’ll also

• Knowledge of business trends, emerging accounting/financial reporting/auditing technical matters and industry developments.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing working environment. An effective communicator, you’ll be equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

• In charge of handling various operational aspects such as managing inventories, recruiting staff, enforcing safety policies, ordering products, and analyzing sales performance.
• Resolve customer problems and retain good customer relationships.

• Candidate must have at least 2 years of experience in Retailing or a relevant field.
• Able to work according to retail hours (shift work), including weekends & Public Holidays.
• Possess strong leadership attributes and be a good role model.

Please provide the working location details here.

Handling and overseeing all the day-to-day processes that are carried out in the store.
Able to manage the product inventory, sales persons, goods for display, sales, etc.

MAIN DUTIES AND RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Contributes to team effort by accomplishing related results as needed.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Analyzing sales figures and forecasting future sales volumes to maximize profits.
• Analyzing and interpreting trends to facilitate planning.

JOB DESCRIPTION

• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
• Ensuring standards for quality, customer service and health and safety are met.
• Resolving health and safety, legal and security issues.
• Responding to customer complaints and comments.
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

Office Hours: Monday - Friday
9.00am to 5.00pm

328 Queensberry Street, North Melbourne VIC
3051, Australia.

Handling and overseeing all the day-to-day processes that are carried out in the store.
Able to manage the product inventory, sales persons, goods for display, sales, etc.

MAIN DUTIES AND RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Contributes to team effort by accomplishing related results as needed.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Analyzing sales figures and forecasting future sales volumes to maximise profits.
• Analyzing and interpreting trends to facilitate planning.

JOB DESCRIPTION

• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development.
• Ensuring standards for quality, customer service and health and safety are met.
• Resolving health and safety, legal and security issues.
• Responding to customer complaints and comments.
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

BENEFITS

• Incentives
• Profit sharing
• Group Insurances
• Various types of leave
• Staff purchase program

Electrical & Computer Communication Department:
Work days: 5
Work hours: 10am – 10pm

Furniture and Bedding Department:
Work days: 6
Work hours:
10am-6pm or 1pm-10pm