762 Deli Clerk jobs in Malaysia

• Manage and grow sales in Food Service, GT, and MT channels.
• Execute sales plans and strategies per channel and customer segment.
• Work closely with distributors and wholesalers to achieve sales goals.

Key Account Management

• Maintain strong relationships with key HORECA and wholesale customers.
• Conduct regular sales visits, business reviews, and negotiations.
• Identify growth opportunities and upsell relevant product ranges.
• Implement trade promotions and marketing activities effectively.
• Ensure product availability, visibility, and placement in the trade.
• Collaborate with marketing and Sales Manager on new product launches and activation.

Reporting & Analysis

• Monitor sales performance and competitor activities.
• Prepare weekly and monthly sales reports.
• Provide market feedback for continuous improvement.

JOB REQUIREMENTS

• Diploma/Degree in Business, Marketing, or related discipline.
• Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector.
• Strong knowledge of General Trade/ Modern Trade/ Food Service channels.
• Experienced in promotion execution, distributor handling, and channel development.
• Good interpersonal, negotiation, and problem-solving skills.
• Independent, proactive, and result oriented.
• Proficient in Excel and PowerPoint.
• Must possess own transport and able to travel frequently.

#J-18808-Ljbffr

Job Description:

• Conduct regular visits to various point-of sale locations across the island
• Proactively seek and open new customer
• Attend to and maintain strong relationships with existing customers
• Selling, planning, identifying business opportunities, initiating promotion activities with food service customers
• Drive business growth by acquisition of new customers as well as expanding the products offered.
• Require active hunting of new customers
• Perform market trend analysis, update, and discussion of market information with superior.
• Sales Channel: Food Caterer, Hotel, Bars, Ship Chandler, Frozen Food Wholesaler, Institution – Army, Sats, Hospital, Training center, Food court chains

Requirements:

• Minimum Diploma or at least 2 years of relevant experience in food service line
• Good communication and interpersonal skills
• Positive attitude and a team player but with ability to work independently
• Flexible, results-oriented, and capable of working under pressure.
• Well-networked within the local F & B o HORECA industry is an advantage
• Prior experience in food service is a plus
• Proficient in Microsoft Office
• Possess own vehicle is preferred

Fresh graduates from University, Polytechnic, Shatec are welcome to apply

#J-18808-Ljbffr

Manage and grow sales in Food Service, GT, and MT channels. Execute sales plans and strategies per channel and customer segment. Work closely with distributors and wholesalers to achieve sales goals. Key Account Management Maintain strong relationships with key HORECA and wholesale customers. Conduct regular sales visits, business reviews, and negotiations. Identify growth opportunities and upsell relevant product ranges. Implement trade promotions and marketing activities effectively. Ensure product availability, visibility, and placement in the trade. Collaborate with marketing and Sales Manager on new product launches and activation. Reporting & Analysis Monitor sales performance and competitor activities. Prepare weekly and monthly sales reports. Provide market feedback for continuous improvement. JOB REQUIREMENTS

Diploma/Degree in Business, Marketing, or related discipline. Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector. Strong knowledge of General Trade/ Modern Trade/ Food Service channels. Experienced in promotion execution, distributor handling, and channel development. Good interpersonal, negotiation, and problem-solving skills. Independent, proactive, and result oriented. Proficient in Excel and PowerPoint. Must possess own transport and able to travel frequently.

#J-18808-Ljbffr

Job Description: Conduct regular visits to various point-of sale locations across the island Proactively seek and open new customer Attend to and maintain strong relationships with existing customers Selling, planning, identifying business opportunities, initiating promotion activities with food service customers Drive business growth by acquisition of new customers as well as expanding the products offered. Require active hunting of new customers Perform market trend analysis, update, and discussion of market information with superior. Sales Channel: Food Caterer, Hotel, Bars, Ship Chandler, Frozen Food Wholesaler, Institution – Army, Sats, Hospital, Training center, Food court chains Requirements: Minimum Diploma or at least 2 years of relevant experience in food service line Good communication and interpersonal skills Positive attitude and a team player but with ability to work independently Flexible, results-oriented, and capable of working under pressure. Well-networked within the local F & B o HORECA industry is an advantage Prior experience in food service is a plus Proficient in Microsoft Office Possess own vehicle is preferred Fresh graduates from University, Polytechnic, Shatec are welcome to apply

#J-18808-Ljbffr

This job is for a Trade Marketing Executive in the food industry. You might like this job because you'll create engaging marketing campaigns, collaborate with restaurants, and help increase sales while working with a passionate team!

Established in 1961, our client is among the first Japanese companies to operate in Malaysia. Over the decades, they've grown from a distributor of monosodium glutamate into a well-established manufacturer of various food seasonings. Their product range includes umami seasoning, ready-mix seasoning, chicken stock, pepper, sweeteners, and industrial seasoning for both local and international markets.

With a strong presence across Malaysia through 10 branches and a dedicated sales office in Saudi Arabia, our client continues to expand their market reach. As of November 2018, they achieved a market capitalization of RM1.25 billion, reflecting their growth and reputation. They currently employ over 700 staff nationwide, committed to delivering quality and innovation in food solutions.

Job Responsibilities

• Develop and implement trade marketing initiatives such as campaigns, in-store events, and product sampling targeting restaurants and retailers.
• Engage foodservice outlets (e.g., chicken rice shops, cafés, casual restaurants) with persuasive proposals, highlighting benefits and value propositions.
• Coordinate event logistics: sampling stations setup, promotional displays, staffing, and inventory management.
• Monitor sales during trade activities; analyze data and recommend improvements to campaign effectiveness.
• Collaborate with sales, brand, and supply chain teams to ensure strategy alignment and timely execution.
• Build and maintain relationships with retail and restaurant operators to increase visibility and product trials.
• Assist with budgeting, reporting, and evaluating trade spend ROI.

Job Requirements

• Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Marketing or Business Management.
• At least 3 years of experience in Sales Promotion or Trade Marketing within the Food Business or FMCG industry.

#J-18808-Ljbffr

**Additional Information**
**Job Number** 25116040
**Job Category** Food and Beverage & Culinary
**Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia, 81930VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

Advisor I, Customer Service – Food Panda FTH page is loadedAdvisor I, Customer Service – Food Panda FTH Apply locations MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO time type Full time posted on Posted 30+ Days Ago time left to apply End Date: October 10, 2025 (30+ days left to apply) job requisition id R1541278

Job Title:

Advisor I, Customer Service – Food Panda FTH

Job Description

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Maintain basic knowledge of client products and/or services

• Prepare complete and accurate work including appropriately notating accounts as required

• Participate in activities designed to improve customer satisfaction and business performance

• Offer additional products and/or services

• Track, document and retrieve information in call tracking database

• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Candidate Profile

• High school diploma with three to six months of relevant experience preferred

• Courteous with strong customer service orientation

• Strong computer navigation skills and PC Knowledge

• Ability to effectively communicate, both written and verbally

• Dependable with strong attention to detail

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

• Tolerance for repetitive work in a fast-paced, high production work environment

• Ability to work as a team member, as well as independently

• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

• Ability to rotate shifts, as needed

• Based on location and/or program, additional experience/skills may be required

*Job requirements may vary by country and will not contravene any local laws

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

Supplemental Geographical Information

RECRUITER ENTER THE APPLICABLE LANGUAGE:

GERMANY - This job description does not apply to employees in Germany.

UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION

PHILIPPINES

• Minimum of two years of college education. No prior call center experience is required

• Ability to think clearly and can explain simple issues effectively, both written and verbally

INDIA

• Ability to effectively communicate, both written and verbally

• Listen attentively to customer needs and concerns; demonstrate empathy

• Clarify customer requirements; probe for and confirm understanding of requirements or problem

• Confirm customer understanding of the solution and provide additional customer education as needed

• Ability to learn including strong problem solving skills

• Demonstrate strong probing and problem solving skills

• Should be able to handle complex queries

• Should be able to resolve customer queries independently

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Similar Jobs (5) Advisor I, Customer Service – Malay locations 2 Locations time type Full time posted on Posted 30+ Days Ago time left to apply End Date: December 31, 2025 (30+ days left to apply)Advisor I, Customer Service – Japanese locations 2 Locations time type Full time posted on Posted 30+ Days AgoAdvisor I, Customer Service – URDU locations 4 Locations time type Full time posted on Posted 30+ Days Ago

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future.
Some call us a global technology and services leader.
But we’re so much more.

Human-centered, tech-powered, intelligence fuelled.
Every day we’re busy helping over 2000 of the world's best brands
solve their toughest business challenges.

Whether it’s……
designing game-changing brand experiences,
building and scaling secure AI technologies,
or building loyalty to drive revenue.

We’ve got them covered. But how?

We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.

We’re the strategic thinkers who designbrand-defining experiences.
The technologists & engineers who buildsmarter solutions.
And the operational experts who run it all and make it work seamlessly.

By integrating strategy & design with data & analytics, enterprise technology,
and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

Concentrix CVG Corporation isanEEO/AA/M/F/Vet/DisabilityEmployer.

#J-18808-Ljbffr

bcookie Used in order to detect spam and improve the website's security. Maximum Storage Duration : 1 year Type : HTTP Cookie

lidc Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Maximum Storage Duration : 1 day Type : HTTP Cookie

wp-wpml_current_language Designates the country code that is calculated based on the user's IP address. Used to determine what language should be used for the visitor. Maximum Storage Duration : Session Type : HTTP Cookie

_tt_enable_cookie Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration : 1 year Type : HTTP Cookie

_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Maximum Storage Duration : 3 months Type : HTTP Cookie

lastExternalReferrer Detects how the user reached the website by registering their last URL-address. Maximum Storage Duration : Persistent Type : HTML Local Storage

lastExternalReferrerTime Detects how the user reached the website by registering their last URL-address. Maximum Storage Duration : Persistent Type : HTML Local Storage

topicsLastReferenceTime Collects data on the user across websites - This data is used to make advertisement more relevant. Maximum Storage Duration : Persistent Type : HTML Local Storage

Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.

_ga Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Maximum Storage Duration : 2 years Type : HTTP Cookie

_ga_# Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Maximum Storage Duration : 2 years Type : HTTP Cookie

_gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Maximum Storage Duration : 3 months Type : HTTP Cookie

_gcl_ls Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. Maximum Storage Duration : Persistent Type : HTML Local Storage

li_sugr Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Maximum Storage Duration : 3 months Type : HTTP Cookie

privacy_sandbox/topics/registration/ Pending Maximum Storage Duration : Session Type : Pixel Tracker

tt_appInfo Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration : Session Type : HTML Local Storage

tt_pixel_session_index Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration : Session Type : HTML Local Storage

tt_sessionId Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration : Session Type : HTML Local Storage

_ttp(x2) Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration : 1 year Type : HTTP Cookie

Maximum Storage Duration : Persistent Type : HTML Local Storage

phenom-te8/a31.png Pending Maximum Storage Duration : Session Type : Pixel Tracker

ttcsid_CSHNJORC77UAC5GFG2Q0 Pending Maximum Storage Duration : 1 year Type : HTTP Cookie

ttcsid_CTN8VERC77U8UG3MB70G Pending Maximum Storage Duration : 1 year Type : HTTP Cookie

ttcsid_D0JJF0JC77UC6V9L116G Pending Maximum Storage Duration : 1 year Type : HTTP Cookie

Maximum Storage Duration : Persistent Type : HTML Local Storage

List of domains your consent applies to: (#BULK_CONSENT_DOMAINS#)

(#IABV2_TITLE#) (#IABV2_BODY_INTRO#)

(#IABV2_TITLE#) (#IABV2_BODY_INTRO#) (#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#) (#IABV2_BODY_PREFERENCE_INTRO#) (#IABV2_BODY_PURPOSES_INTRO#) (#IABV2_BODY_PURPOSES#) (#IABV2_BODY_FEATURES_INTRO#) (#IABV2_BODY_FEATURES#) (#IABV2_BODY_PARTNERS_INTRO#) (#IABV2_BODY_PARTNERS#)

About Cookies are small text files that can be used by websites to make a user's experience more efficient.

About Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.

Do not sell or share my personal information

Job Description

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Apply Now

Job Title:

Advisor I, Customer Service – Food Panda FTH

Job Description

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Maintain basic knowledge of client products and/or services

• Prepare complete and accurate work including appropriately notating accounts as required

• Participate in activities designed to improve customer satisfaction and business performance

• Offer additional products and/or services

• Track, document and retrieve information in call tracking database

• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Candidate Profile

• High school diploma with three to six months of relevant experience preferred

• Courteous with strong customer service orientation

• Strong computer navigation skills and PC Knowledge

• Ability to effectively communicate, both written and verbally

• Dependable with strong attention to detail

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

• Tolerance for repetitive work in a fast-paced, high production work environment

• Ability to work as a team member, as well as independently

• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

• Ability to rotate shifts, as needed

• Based on location and/or program, additional experience/skills may be required

*Job requirements may vary by country and will not contravene any local laws

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

Supplemental Geographical Information

RECRUITER ENTER THE APPLICABLE LANGUAGE:

GERMANY - This job description does not apply to employees in Germany.

UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION

PHILIPPINES

• Minimum of two years of college education. No prior call center experience is required

• Ability to think clearly and can explain simple issues effectively, both written and verbally

INDIA

• Ability to effectively communicate, both written and verbally

• Listen attentively to customer needs and concerns; demonstrate empathy

• Clarify customer requirements; probe for and confirm understanding of requirements or problem

• Confirm customer understanding of the solution and provide additional customer education as needed

• Ability to learn including strong problem solving skills

• Demonstrate strong probing and problem solving skills

• Should be able to handle complex queries

• Should be able to resolve customer queries independently

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now

#J-18808-Ljbffr

Job Title:
Advisor I, Customer Service - Food Panda FTH
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (