What Jobs are available for Data Centers in Malaysia?

As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Responsibilities**
+ Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
+ Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
+ Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
+ Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
+ Assists and provides guidance to other technicians to complete challenging or complex tasks.
+ Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
+ Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
+ Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
+ Embodies our culture and values .
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree AND 1+ year of experience
+ Basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
+ Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following **_Preferred Qualifications:_**
+ 2+ years' experience supporting IT equipment or related technology.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Responsibilities**
+ Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
+ Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
+ Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
+ Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
+ Assists and provides guidance to other technicians to complete challenging or complex tasks.
+ Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
+ Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
+ Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
+ Embodies our culture and values .
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree or equivalent AND 1+ year(s)
+ and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
+ Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following **_Preferred Qualifications:_**
+ 2+ years' experience supporting IT equipment or related technology.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Data Center Technician Mechanical
Job ID

Posted
30-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers
Location(s)
Batu Pahat - Johor - Malaysia, Johor Bahru - Johor - Malaysia, Kulai - Johor - Malaysia
**About the Role:**
As a CBRE Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
**What You'll Do:**
+ Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance.
+ Ensure the site's environmental conditions provide a safe work environment.
+ React to Building Management System alarms, and complete emergency repairs as needed.
+ Work with third-party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations.
+ Alert management if subcontractor performance doesn't meet all requirements per the Master Service Agreement.
+ Complete planned preventative maintenance (PM) and reactive maintenance on all equipment.
+ Check BMS for running and alarm conditions and respond to HVAC-related client problems.
+ Building walkthroughs, taking meter readings from UPS, PDU's and utilities.
+ Provide fixes to facility and plant faults and defects.
+ Complete assigned work according to established processes and procedures. Follow all safety processes and requirements and ensure all regulatory requirements and quality standards are met. Conduct routine quality checks for comprehensive maintenance records.
+ Complete all required training to ensure successful completion of all job-related responsibilities.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays
+ Must be able to Meet the physical requirements of this role.
+ To effectively present information to an internal department, client, management and/or colleagues.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Data Center Technician Mechanical
Job ID

Posted
30-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers
Location(s)
Batu Pahat - Johor - Malaysia, Johor Bahru - Johor - Malaysia, Kulai - Johor - Malaysia
**About the Role:**
As a CBRE Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
**What You'll Do:**
+ Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance.
+ Ensure the site's environmental conditions provide a safe work environment.
+ React to Building Management System alarms, and complete emergency repairs as needed.
+ Work with third-party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations.
+ Alert management if subcontractor performance doesn't meet all requirements per the Master Service Agreement.
+ Complete planned preventative maintenance (PM) and reactive maintenance on all equipment.
+ Check BMS for running and alarm conditions and respond to HVAC-related client problems.
+ Building walkthroughs, taking meter readings from UPS, PDU's and utilities.
+ Provide fixes to facility and plant faults and defects.
+ Complete assigned work according to established processes and procedures. Follow all safety processes and requirements and ensure all regulatory requirements and quality standards are met. Conduct routine quality checks for comprehensive maintenance records.
+ Complete all required training to ensure successful completion of all job-related responsibilities.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays
+ Must be able to Meet the physical requirements of this role.
+ To effectively present information to an internal department, client, management and/or colleagues.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Data Center Technician Mechanical
Job ID

Posted
30-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers
Location(s)
Batu Pahat - Johor - Malaysia, Johor Bahru - Johor - Malaysia, Kulai - Johor - Malaysia
**About the Role:**
As a CBRE Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
**What You'll Do:**
+ Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance.
+ Ensure the site's environmental conditions provide a safe work environment.
+ React to Building Management System alarms, and complete emergency repairs as needed.
+ Work with third-party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations.
+ Alert management if subcontractor performance doesn't meet all requirements per the Master Service Agreement.
+ Complete planned preventative maintenance (PM) and reactive maintenance on all equipment.
+ Check BMS for running and alarm conditions and respond to HVAC-related client problems.
+ Building walkthroughs, taking meter readings from UPS, PDU's and utilities.
+ Provide fixes to facility and plant faults and defects.
+ Complete assigned work according to established processes and procedures. Follow all safety processes and requirements and ensure all regulatory requirements and quality standards are met. Conduct routine quality checks for comprehensive maintenance records.
+ Complete all required training to ensure successful completion of all job-related responsibilities.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays
+ Must be able to Meet the physical requirements of this role.
+ To effectively present information to an internal department, client, management and/or colleagues.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Empowering You - to break new ground!
As part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) & Technology. Across the globe, we support customers in their digital transformation from start to finish.
OUR RECIPE FOR SUCCESS: DIVERSITY, OPENNESS, RESPECT, AND TOGETHERNESS.
With more than 13,000 employees from 64 nations in over 29 countries, our diverse workforce reflects our values. People are and will always be vital to our mission, playing a decisive role in everything we do.
ARE YOU READY TO BREAK NEW GROUND?
**Location:** Malaysia
What makes us special:
■ **Team-oriented corporate culture, collaboration as equals** and **steady knowledge transfer**
■ **Family-friendliness** (e.g. Childcare Center, paternity and maternity)
■ **Diversity & Inclusion** (e.g. various initiatives & communities)
■ **Flexible working hours, part-time models, mobile working** - location-independent working (e.g. home office)
■ **Individually tailored onboarding program** including a mentoring program and s **ustainable career support** with our career model
■ **Inhouse Academy** with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities
■ **Company health benefits** (e.g. Medical Insurance, Health Insurance, Optical and Dental Benefits)
Do you love challenges?
The Operating system administrator is accountable for ensuring the availability of Operating Systems for NTT DATA Business Solutions. Ensuring services are delivered in line with global standards, compliances and available to SLA expectation.
+ Manage various Operating Systems (Windows, Linux) environment at NDBS sites. Functions may include installation, configuration & patching of various Operating Systems, performance monitoring, troubleshooting, and other duties necessary to maintain reliable and high performing systems.
+ Design, deploy, maintain (upgrade, monitor, troubleshoot, optimize) various Operating System solution (including 3rd party application such as Samba, FTP, Squid, Antivirus etc.) in an enterprise environment.
+ Ability to perform OS hardening and security compliance in accordance to CIS (Center for Internet Security) benchmark policy.
+ Working knowledge with On-prem and cloud environment technology.
+ Responsible for providing trend analysis to the Management team to enable them to make informed decisions regarding resource management.
+ Ensure that documentation is maintained and kept up to date in line with NDBS standards and policies.
+ Share acquired knowledge with colleagues through formal documentation and communications sessions.
+ To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed.
+ Ensure that at all times company Policies, Standards and Standard Operating Procedures (SOPs) are adhered to.
+ As a member of the global NDBS community, you will be a champion of the organization values and culture, while demonstrating and openly encouraging the behaviors expected from a professional, best in-class IT team.
Convince us with your potential!
+ University degree in Information Technology.
+ Min 7+ years of experience in IT focusing on Operating Systems (Linux & Windows).
+ Proven experience in multiple Operating Systems platforms. Experience includes maintaining, configuring and troubleshooting.
+ Certification in ITIL, Windows, Redhat or SUSE.
+ Strong command in English, excellent verbal and presentation skills, great interpersonal skills and experience in international collaboration.
+ Willing to work in Cyberjaya, Selangor.
+ Able to travel if required.
+ Willing to work during festive season (if needed).
**Do you have questions?**
We look forward to receiving your complete application documents stating your earliest start date.
**Get empowered by NTT DATA Business Solutions!**
**Norshafina Zainuddin**
Tel.:
E-Mail:
We transform. SAP® solutions into Value

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs and maintains the world's largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.
Key job responsibilities
In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:
- You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices so they operate on a 24/7 basis.
- You will maintain a high level of system reliability and availability.
- You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- You will share knowledge and help train less technical staff on the best practices related to all service owner issues.
- You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
- You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
- You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
- You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
- More experienced technicians may assist in training less experienced members of the team.
A day in the life
- You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
- You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- Show a strong aptitude for troubleshooting and problem solving
- You will be involved with site management and maintain tidiness in operation areas
- Your role involves covering 24x7 shift rotation
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 5+ years of Server Hardware and network fiber hands-on experiences required.
- Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers.
- Comfortable acting as escalation and strong communication skills.
Preferred Qualifications
- Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux- Networking certification - CCENT/CCNA, Network- Scripting skills - e.g., Python, Ruby, Perl, Bash
- Server+, A+, CompTIA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs and maintains the world's largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.
Key job responsibilities
In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:
- You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices so they operate on a 24/7 basis.
- You will maintain a high level of system reliability and availability.
- You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- You will share knowledge and help train less technical staff on the best practices related to all service owner issues.
- You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
- You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
- You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
- You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
- More experienced technicians may assist in training less experienced members of the team.
A day in the life
A day in the life
You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
Show a strong aptitude for troubleshooting and problem solving
You will be involved with site management and maintain tidiness in operation areas
Your role involves covering 24x7 shift rotation
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 5+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
- Experience with network hardware: copper and optical fiber cabling, switches, routers
- 2+ years of professional work experience, or experience handling customer escalations
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You will be accountable for setup and operational functions, assembly, equipment operation, general maintenance and housekeeping at assigned project locations.
**Responsibilities:**
+ Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
+ Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
+ Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
+ Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
+ Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
+ Provide hardware support for installations, moves, additions, and changes
+ Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
+ Conduct regular physical and visual inspections of equipment and data center facilities
+ Manage inventory records and perform regular cycle counts to ensure asset accuracy
+ Update documentation for structured cabling and materials during new installations
+ Oversee capacity management in terms of space, power, cooling, and patch panel port availability
+ Understand and follow incident and change management processes
+ Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
+ Light traveling from site to site
+ Perform other duties as assigned
**Qualifications:**
+ Diploma or Degree - IT or related field preferred.
+ Licenses/Certificates/Designations: CCNA and CCNP preferred.
+ At least 1 year experience as a Data Center Technician or IT experience in an enterprise Data Center. environment with strong knowledge of data center best practices.
+ Proficiency in troubleshooting and diagnosing server hardware issues from major vendors.
+ Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks.
+ Good understanding of data cabling and patching.
+ Strong organizational and communication skills with the ability to manage multiple competing priorities.
+ Ability to respond promptly to issues, provide updates, and escalate when necessary.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._