463 Data Center jobs in Malaysia

Responsibilities (Text Only) Responsibilities - Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption. - Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). - Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance. - Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. - Assists and provides guidance to other technicians to complete challenging or complex tasks. - Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training. - Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work. - Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities. - Embodies our culture and values.Qualifications (Text Only) Required Qualifications: - Bachelor's Degree or equivalent AND 1+ year(s) - and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology. - Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: - 2+ years' experience supporting IT equipment or related technology. - Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC). Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #J-18808-Ljbffr

**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 4 years of experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
+ Experience with networking protocols.
+ Experience with performing component-level repairs on IT equipment.
+ Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
+ Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
**Preferred qualifications:**
+ 6 years of experience in maintenance and monitoring of server systems.
+ Experience working within a data center or network operation center environment.
+ Experience collaborating and partnering with teams.
+ Experience in team and project management and leadership.
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
**Responsibilities:**
+ Coordinate across teams to manage construction activities at facilities to support service vendors, and ensure safety, security, and compliance. Help identify needs and coordinate the allocation of resources for space expansion and modification design.
+ Compile and analyze data to create and configure scripts and tools for data center-related tracking and reporting, in line with project objectives, with some guidance.
+ Provide mentorship to deploy and operate new data center infrastructure across teams.
+ Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and identify the resources needed to resolve issues.
+ Own the repair, fix, and performance of preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with limited precedent.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Responsibilities**
+ Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
+ Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
+ Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
+ Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
+ Assists and provides guidance to other technicians to complete challenging or complex tasks.
+ Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
+ Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
+ Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
+ Embodies our culture and values .
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree AND 1+ year of experience
+ Basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
+ Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following **_Preferred Qualifications:_**
+ 2+ years' experience supporting IT equipment or related technology.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Responsibilities (Text Only) Responsibilities - Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption. - Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). - Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance. - Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. - Assists and provides guidance to other technicians to complete challenging or complex tasks. - Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training. - Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work. - Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities. - Embodies our culture and values. Qualifications (Text Only) Required Qualifications: - Bachelor's Degree or equivalent AND 1+ year(s) - and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology. - Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: - 2+ years' experience supporting IT equipment or related technology. - Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #J-18808-Ljbffr

Google Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Data Center Technician

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Google Google Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Data Center Technician

role at

Google Bachelor's degree or equivalent practical experience. 4 years of experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware. Experience with networking protocols. Experience with performing component-level repairs on IT equipment. Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Minimum qualifications:

Bachelor's degree or equivalent practical experience. 4 years of experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware. Experience with networking protocols. Experience with performing component-level repairs on IT equipment. Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

6 years of experience in maintenance and monitoring of server systems. Experience working within a data center or network operation center environment. Experience collaborating and partnering with teams. Experience in team and project management and leadership.

About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Coordinate across teams to manage construction activities at facilities to support service vendors, and ensure safety, security, and compliance. Help identify needs and coordinate the allocation of resources for space expansion and modification design. Compile and analyze data to create and configure scripts and tools for data center-related tracking and reporting, in line with project objectives, with some guidance. Provide mentorship to deploy and operate new data center infrastructure across teams. Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and identify the resources needed to resolve issues. Own the repair, fix, and performance of preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with limited precedent.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

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Data Center Operations Technician, Data Center Operations

Join to apply for the Data Center Operations Technician, Data Center Operations role at Amazon Web Services (AWS) .

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running and support data centers, servers, storage, networking, power, and cooling equipment to ensure continual access to our customers’ innovations. We work on challenging problems with thousands of variables in the supply chain, and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other critical roles. You’ll collaborate across AWS to deliver high safety and security standards while providing substantial capacity at the lowest possible cost for our customers, and you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Responsibilities

• Work as part of the Operations team; primary responsibility is the maintenance and upkeep of the data center infrastructure.
• Perform server rack installation, hardware break-fix on components, troubleshoot network issues, and respond to emergent situations affecting operational stability.
• Meet SLAs against assigned trouble tickets via directed workflows; serve as the first line for hardware troubleshooting and technical issues.
• Participate in on-call duties and data center operations, including scheduled maintenance and change management activities with monitoring of the data center infrastructure.
• Participate in team meetings for metric analysis and to discuss daily/weekly goals; contribute to documentation on technical issues through root cause analysis and process improvement initiatives.
• Work with safety and security policies and procedures relevant to the department, applying knowledge appropriately.
• More experienced technicians may assist in training less experienced team members.

A day in the life

• Support data center infrastructure equipment (racks, servers, networking devices, hardware components, cables, etc.).
• Follow ticket-based instructions, perform systematic problem resolution, and carry out routine hardware operations (rack install, server break/fix, rack decommissioning).
• Take on-call duties and participate in scheduled maintenance and change management activities.
• Show strong troubleshooting and problem-solving aptitude; help maintain tidy operation areas; cover 24x7 shift rotation.

Basic Qualifications

• Computer/server hardware troubleshooting experience.
• Computer networking including fiber troubleshooting experience and theory.
• Degree/ diploma/ technical certifications in information technology, computer engineering, or related disciplines.

Preferred Qualifications

• Basic understanding of data center facilities.
• Basic understanding of Linux/Unix scripting.
• Knowledge of remote access (console routers, IPMI, BMC), network equipment installation and configuration, data center operations (inventory management, hot/cold aisles, security), redundancy (power feeds, ATS), server hardware, RAID, and network connectivity.

Inclusive culture: If you have a disability and need accommodations during the application and hiring process, please visit amazon.jobs for information.

Company: Amazon Data Services Malaysia Sdn. Bhd.

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Overview

Data Center Operations Technician, Data Center Operations – join AWS Infrastructure Services to support the design, planning, delivery, and operation of AWS global infrastructure. You will help keep the cloud running across AWS data centers, servers, storage, networking, power, and cooling equipment, while contributing to safety, security, and cost efficiency.

Responsibilities

• On-site management of hardware lifecycle for IT infrastructure including servers, storage, and networking devices, with 24/7 operation coverage.
• Maintain high system reliability and availability; meet SLAs for assigned trouble tickets via directed workflows; be the first line for hardware troubleshooting and technical issues.
• Participate in projects to enhance operational efficiencies; share experiences with a global network of technical experts.
• Share knowledge and help train less technical staff on best practices related to service owner issues.
• Contribute to building a strong team by participating in Amazon hiring processes and candidate interviews.
• Perform scheduled maintenance and change management activities in Data Center operations; monitor data center infrastructure and participate in site management to keep areas organized.
• Contribute to documentation on technical issues via root cause analysis and participate in process improvement initiatives relevant to the data center environment.
• Participate in team meetings for metric analysis and to discuss daily/weekly goals.
• On-call duties as required; cover 24x7 shift rotation and respond to issues in a timely manner.

Day-in-the-life (example activities)

• Support DC infrastructure equipment (racks, servers, networking devices, hardware components, cables).
• Follow ticket-based instructions to resolve problems and perform routine hardware operations such as rack installs, server break/fix, and rack decom.
• Troubleshoot and solve problems; maintain tidiness in operation areas; participate in on-call duties and scheduled maintenance.
• Show strong aptitude for troubleshooting and problem solving.
• Support site management and ensure 24x7 shift coverage.

Qualifications Basic qualifications

• 5+ years of hands-on experience with server hardware and network fiber components.
• Experience in network troubleshooting, optical fiber cabling, switches and routers.
• Ability to act as escalation point and communicate effectively.

Preferred qualifications

• Linux certification and/or administration experience (RHCSA/RHCE, LPIC, Linux+).
• Networking certifications (CCENT/CCNA, Network+).
• Scripting skills (e.g., Python, Ruby, Perl, Bash).
• Server+, A+, CompTIA certifications.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation during the application or hiring process, please visit the accommodations page for more information.

Company: Amazon Data Services Malaysia Sdn. Bhd. | Job ID: A

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Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.

Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

Key job responsibilities

In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:

• You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices so they operate on a 24/7 basis.

• You will maintain a high level of system reliability and availability.

• You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.

• You will share knowledge and help train less technical staff on the best practices related to all service owner issues.

• You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.

• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.

• You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.

• You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.

• You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge

• You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.

• More experienced technicians may assist in training less experienced members of the team.

A day in the life

• You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),

• You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.

• You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.

• Show a strong aptitude for troubleshooting and problem solving

• You will be involved with site management and maintain tidiness in operation areas

• Your role involves covering 24x7 shift rotation

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of Server Hardware and network fiber hands-on experiences required.

• Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers.

• Comfortable acting as escalation and strong communication skills.

Preferred Qualifications

• Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux- Networking certification - CCENT/CCNA, Network- Scripting skills – e.g., Python, Ruby, Perl, Bash

• Server+, A+, CompTIA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:

• You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
• Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
• You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
• You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
• You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
• You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
• More experienced technicians may assist in training less experienced members of the team.

A day in the life

• You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.).
• You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
• You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
• Show a strong aptitude for troubleshooting and problem solving
• You will be involved with site management and maintain tidiness in operation areas
• Your role involves covering 24x7 shift rotation

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Qualifications

• Computer/Server hardware troubleshooting experience required.
• Computer networking including Fiber troubleshooting experience and theory.
• Degree/Diploma/Technical certifications in Information Technology, Computer Engineering or related disciplines.
• Basic understanding of data center facilities.
• Basic understanding of Linux/Unix scripting.
• Knowledge of the following technologies: Remote Access (Console routers, IPMI, BMC), Network Equipment Installation and Configuration, Data Center Operations (Inventory Management, Hot/Cold Aisles, Security), (Redundancy) Power feeds, ATS, Server Hardware, RAID, Network Connectivity.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the how-we-hire/accommodations information for more details. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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