252 Daily Operations jobs in Malaysia
Operational Support Team Lead
Posted 4 days ago
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Overview
Join to apply for the Operational Support Team Lead role at MCC Label at our Shared Services Centre in Malaysia.
As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate.
If you share our vision and believe that you could contribute to the success of our company, we look forward to hearing from you!
Job Highlights- Hybrid Working Arrangement
- Learning & Development
Build your Career with an Industry Leader at our Shared Services Centre in Malaysia.
As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate.
If you share our vision and believe that you could contribute to the success of our company, we look forward to hearing from you!
Job Responsibilities- Team Development — Promote standardization and eliminate duplication of work in Operational Support processing. Supervise team and manage team competencies.
- Concur — Manage and oversee the use of Concur for expense reporting and travel management. Process enrolments of new system users, timely updates of requested system changes, and ensure data accuracy. Audit expense reports to identify issues and ensure compliance with the Company’s Travel and Expense Policy. Manage and timely resolve internal customers' inquiries on expense report policies, procedures, and practices. Train and assist internal customers on Concur features, and consolidate expense data from Concur using reporting tools. Assist with monthly internal audits and update user guides; provide input for training improvements.
- DocuSign — Ensure smooth operation of DocuSign for electronic signatures and document management. Update requesters on e-signature status and maintain accurate records for reporting to the Board of Directors. Collaborate with IT to route documents according to policy.
- Continuous Improvement — Contribute to development and implementation of positive change in the OS function; leverage technology and implement cost-neutral process enhancements.
- Compliance and Internal Controls — Ensure adherence to the Company’s accounting policies, processes, procedures, authorization levels, and SOX controls. Maintain document retention in line with regulatory requirements. Develop and implement internal controls to safeguard assets and ensure regulatory compliance. Monitor and evaluate the effectiveness of internal controls; stay updated on accounting standards and regulatory requirements.
- Service Level and Team Collaboration — Promote a strong service ethos to deliver against Service Level Agreements. Act as the focal point to resolve operational issues, build relationships with internal stakeholders and leadership, and coordinate with other operation functions. Perform any other duties as assigned by the Team Manager.
- Bachelor's Degree in Finance, Accounting, Operations Management, Business Administration or related field.
- 4-5 years’ experience in Travel & Expense (Concur) and Global Credit Card Administration.
- Experience in Shared Services operations.
- Supervisory and leadership skills.
- Strong attention to detail and a positive attitude.
- Fluent in both spoken and written English.
- Able to multi-task and manage stress effectively.
Only applicants who can legally live and work in Malaysia will be considered.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Packaging and Containers Manufacturing
#J-18808-LjbffrExecutive, Operational Support (Contract)
Posted 7 days ago
Job Viewed
Job Description
Responsibilities
- To develop and implement daily, weekly and monthly operational plans for department activities.
- To analyze operation data to identify trends and propose area for improvement.
- To prepare and present performance report to the superior.
- To participate in the implementation of new technology/system upgrade
- Hold a Bachelor Degree in any related field.
- Have good communication and interpersonal skills.
- Able to travel and work under minimum supervision.
- Excellent user of Microsoft Office (Word, Excel, PowerPoint etc.)
- Fresh graduates are encourage to apply.
Operational Support Team Lead
Posted 4 days ago
Job Viewed
Job Description
Join to apply for the
Operational Support Team Lead
role at
MCC Label
at our Shared Services Centre in Malaysia. As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate. If you share our vision and believe that you could contribute to the success of our company, we look forward to hearing from you! Job Highlights
Hybrid Working Arrangement Learning & Development Description
Build your Career with an Industry Leader at our Shared Services Centre in Malaysia. As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate. If you share our vision and believe that you could contribute to the success of our company, we look forward to hearing from you! Job Responsibilities
Team Development
— Promote standardization and eliminate duplication of work in Operational Support processing. Supervise team and manage team competencies. Concur
— Manage and oversee the use of Concur for expense reporting and travel management. Process enrolments of new system users, timely updates of requested system changes, and ensure data accuracy. Audit expense reports to identify issues and ensure compliance with the Company’s Travel and Expense Policy. Manage and timely resolve internal customers' inquiries on expense report policies, procedures, and practices. Train and assist internal customers on Concur features, and consolidate expense data from Concur using reporting tools. Assist with monthly internal audits and update user guides; provide input for training improvements. DocuSign
— Ensure smooth operation of DocuSign for electronic signatures and document management. Update requesters on e-signature status and maintain accurate records for reporting to the Board of Directors. Collaborate with IT to route documents according to policy. Continuous Improvement
— Contribute to development and implementation of positive change in the OS function; leverage technology and implement cost-neutral process enhancements. Compliance and Internal Controls
— Ensure adherence to the Company’s accounting policies, processes, procedures, authorization levels, and SOX controls. Maintain document retention in line with regulatory requirements. Develop and implement internal controls to safeguard assets and ensure regulatory compliance. Monitor and evaluate the effectiveness of internal controls; stay updated on accounting standards and regulatory requirements. Service Level and Team Collaboration
— Promote a strong service ethos to deliver against Service Level Agreements. Act as the focal point to resolve operational issues, build relationships with internal stakeholders and leadership, and coordinate with other operation functions. Perform any other duties as assigned by the Team Manager. Job Requirements
Bachelor's Degree in Finance, Accounting, Operations Management, Business Administration or related field. 4-5 years’ experience in Travel & Expense (Concur) and Global Credit Card Administration. Experience in Shared Services operations. Supervisory and leadership skills. Strong attention to detail and a positive attitude. Fluent in both spoken and written English. Able to multi-task and manage stress effectively. Only applicants who can legally live and work in Malaysia will be considered. Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Information Technology Industries:
Packaging and Containers Manufacturing
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Executive, Operational Support (Contract)
Posted 7 days ago
Job Viewed
Job Description
To develop and implement daily, weekly and monthly operational plans for department activities. To analyze operation data to identify trends and propose area for improvement. To prepare and present performance report to the superior. To participate in the implementation of new technology/system upgrade Requirements
Hold a Bachelor Degree in any related field. Have good communication and interpersonal skills. Able to travel and work under minimum supervision. Excellent user of Microsoft Office (Word, Excel, PowerPoint etc.) Fresh graduates are encourage to apply.
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Operational Support (Kuala Lumpur only)
Posted 6 days ago
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Job Description
Before submitting your resume, please pay attention to the location – we will not be able to review your resume and provide feedback if you are not (in fact) located in the location of the vacancy.
POSITION SUMMARY:
We are looking for an enthusiastic professional to lead a team of Specialists, providing high-quality support and operational expertise. Reporting to the department Manager, you will oversee a team tasked with analyzing detailed operational data to conduct quality audits and ensure accurate data reconciliation. Your responsibilities include ensuring the team adheres to network and advertiser guidelines in areas such as compliance monitoring, payment reconciliation, partnership quality analysis, and other operational tasks. Additionally, you will gather data and insights from your team to ensure they have the right tools and follow efficient processes.
Key Responsibilities:
- Create and execute operations training for new team members
- Ensure operational capacity is aligned to business KPIs
- Discover and monitor advertisers’ information on websites and internal platforms utilizing internal tooling
- Audit publisher websites, social media presences, and submitted data to ensure compliance
- Analyze existing data and augment with additional data collection and analysis where appropriate
- Maintain and build ongoing audit templates and ad-hoc audit templates
- Create new and keep existing written documentation up to date
- Propose improvements of system and process
Qualifications & Experience:
- English fluency (at least Upper-Intermediate)
- Some understanding of commercial operations and, ideally, experience estimating team capacity or advocating team needs
- Detail-oriented, thorough, and meticulous
- Attention to detail in order to identify and analyze errors
- Strong time management and self-organization skills and ability to meet predetermined timeframes
- Ability to work independently and with a team
- Ability to accurately interpret complex documents and online policies
- Basic understanding of HTML structure, ecommerce compliance, or invoicing is a plus; however, training will be provided
Why join to us:
- Close cooperation with the development team and client
- Opportunity to influence product development
- We cover English classes (with a native speaker)
- Boost professional brand: you can participate in local conferences as a listener or as a speaker
- Regular team buildings: have fun with teammates
- Gifts for significant life events (marriage, childbirth)
- Tech and non-tech Zazmic Communities: support and share experience with each other
Dear Candidate,
In an era of rapid technological advancement and the constant evolution of artificial intelligence, at Zazmiс, we believe in the importance of analyzing resumes not only through automated tools but also through interaction with a live recruiter. We value an individualized approach to each candidate and strive to make the hiring process more friendly and efficient.
Understanding the significance of your time and that of our colleagues, we offer you the opportunity to provide additional information that will help us better understand your profile and its alignment with the job description. Your initiative will assist us in making a more informed decision when considering your candidacy.
Please note that Zazmiс reserves the right not to respond to a candidate’s application if we conclude that the candidate does not meet our requirements for any reason. Please understand this as part of our commitment to an efficient and fair hiring process.
Thank you for your understanding and participation in our recruitment process.
Best regards,
The Zazmiс Team
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#J-18808-LjbffrTeam Member - Operational Support Department
Posted 12 days ago
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Job Description
Responsibilities
- 1. Mengurus penerimaan dan penghantaran kenderaan
- 2. Memastikan semua kenderaan di parkir di kawasan yang ditetapkan dalam keadaan baik
- 3. Memastikan pematuhan terhadap keperluan keselamatan
- 1. Memiliki sijil SPM & SKM
- 2. Mempunyai lesen memandu kelas D - Wajib
- 3. Pengetahuan asas berkaitan pengendalian kenderaan adalah satu kelebihan
- 4. Boleh bekerja secara berdikari dan juga dalam pasukan
- 5. Bertanggungjawab, berdisliplin dan peka terhadap aspek keselamatan
Business Operations Manager
Posted 22 days ago
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Job Description
Twenty years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple - make flying affordable for everyone. Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways.
- An any-day app for Asean, from travel to delivery
- The world’s best low-cost airline, ground team, and aviation engineering services
- Moving things better from people and goods, from cargo to the last mile
- Making finance and money matters more accessible
Job Description:
We are seeking a highly experienced and strategic Business Operations Manager to lead our company-wide cybersecurity transformation program. Reporting directly to the Chief Information Security Officer (CISO), this senior leadership role is responsible for driving the full lifecycle of our cybersecurity uplift, from strategic planning and technology delivery to cultural change and value realization.
WHAT YOU'LL DO:
Budget and Department Finance Management
- Develop and manage budgets for the Cyber Security department in alignment with Cyber Security leads to ensure total cost of ownership and accountability.
- Track invoicing/payments and reporting, working closely with AirAsia’s Finance departments to consolidate full overview of cost for Cyber department
- Manage and facilitate cross charging with AirAsia’s Finance departments
- Track and manage latest cost estimates to ensure spend is on track and manage any outliers or delay
- Provide financial reporting across all Cyber teams
- Provide input and support on cost savings initiatives.
Oversee Procurement Projects
- Support the InfoSec leadership in the development of cross-organization Cyber technology capabilities’ project plans and tracking.
- Work closely with procurement team and Cyber leadership to projectise and execute all new and renewals of contracts from RFP to selection according to agreed milestones and budget.
Manage Reporting and Reviews
- Manage and coordinate Information Security rhythm of business meetings, reviews, and reporting cadence and hygiene especially on Board of Director Meetings’ submission
- Support the preparation of presentations and reports for senior management, and stakeholders, with a focus on strong PowerPoint/Google Slides-communications and writing skills.
Change Management, Communication and Departmental Administration
- Manage communications within the InfoSec department, including organizing distribution lists, shared folders, and other internal and stakeholder communications.
- Champion continuous improvement and oversee organizational policies and procedures to maximize output.
- Manage departmental admin activities to achieve operational efficiency
- Support external change management activities organised by Cyber Security
WHO YOU ARE:
- 4+ years of experience in budget planning, financial management, and procurement
- A bachelor's degree in finance, accounting, or a related field would be advantageous.
- Ability to work effectively with both technical and non-technical stakeholders. Experience in Information Security or a related field would be advantageous.
- Excellent writing, communication, and presentation skills, with expertise in Google Workspace.
- Proficiency in using tools and software for financial tracking and reporting.
- Excellent problem-solving and analytical skills, with experience in project management and continuous improvement. Experience using ticketing systems such as Jira would be advantageous.
- Ability to work independently and as part of a team.
- Ability to work under pressure and meet deadlines.
WHERE YOU’LL GO:
Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars.
WHAT YOU’LL ENJOY:
- Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
- Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
- Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
- Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
- A unique Allstar culture like no other
OUR HIRING PROCESS:
- Application received
- Candidate screening
- Interview(s) and assessment(s)
- Background check and/or other assessments
- Offer and negotiation
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Business Operations Manager
Posted 17 days ago
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Business Operations Assistant, Mobile Business
Posted 12 days ago
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Business Operations Assistant, Mobile Business
China Mobile International Limited (CMI), a wholly-owned subsidiary of China Mobile, has expanded its presence in 39 countries and regions. Leveraging strong support from China Mobile, CMI provides comprehensive international telecom services and solutions to enterprises, carriers, and mobile users.
Job Purpose:
Responsible for daily operations of CMLink MVNO business, including subscriber order handling, channel sales support, customer service support, billing, and business reporting to ensure smooth operations and enhanced customer experience.
Job Functions:
- Handle subscriber orders and requests, ensuring smooth activation, recharge, and refund processes.
- Support channel partners and customer service, resolve issues and coordinate with backend systems.
- Assist in billing reconciliation and settlement with operators to ensure accuracy.
- Conduct data analysis and prepare reports to support management decisions.
- Support compliance operations including PDPA and customer privacy policies.
Job Requirements:
- Degree in Finance, Data Analysis, Business Management, or Marketing preferred.
- 1+ year relevant work experience; telecom operations support experience preferred; outstanding fresh graduates may also be considered.
- Knowledge in mobile network basics, billing, customer service, or logistics is a plus.
- Proficiency in English; Mandarin is an advantage.
Business Operations Assistant, Mobile Business
Posted 13 days ago
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Job Description
Job Purpose:
Responsible for daily operations of CMLink MVNO business, including subscriber order handling, channel sales support, customer service support, billing, and business reporting to ensure smooth operations and enhanced customer experience.
Job Functions:
Handle subscriber orders and requests, ensuring smooth activation, recharge, and refund processes.
Support channel partners and customer service, resolve issues and coordinate with backend systems.
Assist in billing reconciliation and settlement with operators to ensure accuracy.
Conduct data analysis and prepare reports to support management decisions.
Support compliance operations including PDPA and customer privacy policies.
Job Requirements:
Degree in Finance, Data Analysis, Business Management, or Marketing preferred.
1+ year relevant work experience; telecom operations support experience preferred; outstanding fresh graduates may also be considered.
Knowledge in mobile network basics, billing, customer service, or logistics is a plus.
Proficiency in English; Mandarin is an advantage.
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