80 Cybersecurity Manager jobs in Malaysia

Cybersecurity Manager, Consumer Credit Oversight Board

Cybersecurity Manager, Consumer Credit Oversight Board

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Bank Negara Malaysia About the Role This role will lead the organisation’s cybersecurity strategy and function, ensuring the protection and cyber-resilience against evolving cyber threats while enabling business innovation. The role requires a balance of technical expertise, strategic vision and leadership in driving security initiatives and fostering strong security culture across the organisation. Key Responsibilities Strategic & Governance Develop, implement and maintain the organisation's cybersecurity strategy, policies and standards in alignment with business objectives Ensure compliance with relevant regulations, frameworks and industry best practices Provide regular risk and security posture reporting to senior leadership Operational Management Oversee day-to-day cybersecurity operations including SOC, incident response, vulnerability management and endpoint security Manage threat detection, prevention and response capabilities across on-premise and cloud environment. Coordinate penetration testing, security assessments and audits. Lead incident response processes and serve as the escalation point for major security incidents. Leadership and People Foster a security-aware culture across the organisation through training and awareness program Work closely with the Digital team in ensuring security and compliance is embedded within each domain Manage third-party vendors, MSSPs and consultants supporting security operations. Build relationship with security counterparts in other organisations and regulators to strengthen collective resilience. Evaluate and implement modern security technologies, tools and processes to strengthen defense. Conduct regular risk assessments and review mitigation controls Provide security assessment and advisory for any new initiatives and implementation. Job Requirements Education and Certification Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field Professional certifications such as CISSP, CISM or equivalent are highly preferred. Experience At least 7-10 years of progressive cybersecurity experience, with at least 3 years in a leadership or managerial role. Proven track record in incident response, risk management and governance. Experience in regulated industries (banking and finance, telcos) or government and regulatory body is an advantage. Strong understanding of network security, cloud security, endpoint protection and SIEM/SOC operations Knowledge of data protection, identity & access management (IAM) and zero-trust principles. Familiarity with regulatory frameworks (e.g. NIST, ISO 27001, etc). Strong communication and stakeholder management skills (ability to explain risks to non-technical audiences, especially senior management) Strategic thinker with the ability to balance business needs and security requirements Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Referrals increase your chances of interviewing at Bank Negara Malaysia by 2x Sign in to set job alerts for “Cyber Security Manager” roles.

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Section Head, Cybersecurity Architecture

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Technology Consulting - Cyber Security (Manager/ Senior Manager)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Lead, Application Security Risk - Group Risk

Federal Territory of Kuala Lumpur, Malaysia 1 month ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Senior Manager, Cyber Security & Resilience

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Expression of Interest - Cyber Security Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Senior Manager - Cyber Security Risk Management

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Client Manager - Information Security Management System (Auditor)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Audit Manager, Information & Cyber Security

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Lead Consultant (FortiGuard Incident Response) - APAC

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 8 months ago Senior Risk Manager, Third Party Security Risk

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Microsoft 365 Security & compliance consultant

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Cyber Security Manager & Consultant (Offensive Security) - Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Senior ICS Risk, Threat and Governance Manager

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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The Cybersecurity Manager will lead the organisation's security posture, deliver the execution of key security initiatives in the GDC air gapped and hybrid environments, and support Gamuda Dnex Cloud’s market presence within the specialised air gapped sovereign cloud sector. This role demands a unique blend of technical cybersecurity expertise, robust management skills, and a strong operations acumen to navigate the complexities of this highly regulated and security-sensitive market.

Key Responsibilities

1. Cybersecurity Operations Management & Support

• Manage 24/7 security monitoring through SIEM, EDR, IDS/IPS.
• Lead incident response processes including triage, containment, recovery, and reporting.
• Conduct threat hunting and integrate controlled threat intelligence sources.
• Maintain post-incident analysis and manage security documentation.

2. Vulnerability Management

• Perform vulnerability assessments and categorization using tools like Tenable/Nessus.
• Manage secure patch acquisition and deployment with validation and rollback procedures.
• Enforce secure system configurations and monitor unauthorized changes.

3. Identity & Access Management (IAM)

• Monitor access logs for anomalies and enforce least privilege principles.
• Manage privileged access (PAM), and oversee authentication token issuance and revocation.
• Conduct periodic audits of access rights and activities.

4. Data Security

• Manage encryption key lifecycle and monitor Hardware Security Modules (HSM).
• Implement data loss prevention (DLP) strategies within air-gapped constraints.

5. Compliance & Auditing

• Maintain and secure audit logs for user, admin, and system activity.
• Monitor and report on compliance with frameworks like NIST, FedRAMP, and FIPS.
• Support external audits, regulatory reviews, and compliance reporting.

6. Security Engineering & Optimisation

• Manage and optimize security tools (SIEM, EDR, SOAR).
• Implement automation to improve threat detection and incident response.
• Maintain playbooks and regularly update security documentation.
• Drive continuous improvement of cybersecurity processes and tooling
• Lead a team of cybersecurity professionals with focus on sovereign cloud and air-gapped operations.
• Provide technical training, mentorship, and ensure knowledge transfer within the team.
• Manage relationships with regulators, auditors, and government clients.
• Promote a culture of compliance, security awareness, and operational excellence.

Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, or a related field
• 6-8+ years of experience in cybersecurity, with a focus on SecOps management, security architecture, and SIEM/SOAR development within highly regulated or security-sensitive industries.
• Deep understanding of air-gapped environments, sovereign cloud solutions, and national security regulations.
• Proven experience in managing complex security programs and projects within restricted or isolated environments. Experience in Chronicle would be an advantage for this role.
• Strong support experience in developing and executing cybersecurity and Modern SecOps strategies for complex technical solutions.
• Project management skills, including knowledge of project management methodologies (e.g., PMP, Agile/Scrum).
• Strong leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Relevant cybersecurity certifications (e.g., CISSP, CISM, Palo Alto Certified/Admin/Architect, Splunk Enterprise Architect/Admin/Power User, Modern SecOps,CEH).

Preferred Qualifications:

• Experience working with government agencies or critical infrastructure providers.
• Experience with cloud security and compliance frameworks specific to sovereign cloud environments.
• Strong network of contacts within the government and defense sectors.
• Experience with security automation and orchestration in air-gapped environments. Key

Skills & Abilities

• Air-gapped security architecture and implementation
• Sovereign cloud compliance and governance
• Programme and project management in restricted environments
• Business development and sales in the government sector
• Incident response and security operations in isolated environments
• Risk management and compliance
• Team leadership and development
• Communication and stakeholder management

Expected Minimum Years of Experience

• 6-8+ years of experience in cybersecurity, with a focus on SecOps management, security architecture, and SIEM/SOAR development within highly regulated or security-sensitive industries.

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The Cybersecurity Manager will lead the organisation's security posture, deliver the execution of key security initiatives in the GDC air gapped and hybrid environments, and support Gamuda Dnex Cloud’s market presence within the specialised air gapped sovereign cloud sector. This role demands a unique blend of technical cybersecurity expertise, robust management skills, and a strong operations acumen to navigate the complexities of this highly regulated and security-sensitive market.

Key Responsibilities

1. Cybersecurity Operations Management & Support

• Manage 24/7 security monitoring through SIEM, EDR, IDS/IPS.
• Lead incident response processes including triage, containment, recovery, and reporting.
• Conduct threat hunting and integrate controlled threat intelligence sources.
• Maintain post-incident analysis and manage security documentation.

2. Vulnerability Management

• Perform vulnerability assessments and categorization using tools like Tenable/Nessus.
• Manage secure patch acquisition and deployment with validation and rollback procedures.
• Enforce secure system configurations and monitor unauthorized changes.

3. Identity & Access Management (IAM)

• Monitor access logs for anomalies and enforce least privilege principles.
• Manage privileged access (PAM), and oversee authentication token issuance and revocation.
• Conduct periodic audits of access rights and activities.

4. Data Security

• Manage encryption key lifecycle and monitor Hardware Security Modules (HSM).
• Implement data loss prevention (DLP) strategies within air-gapped constraints.

5. Compliance & Auditing

• Maintain and secure audit logs for user, admin, and system activity.
• Monitor and report on compliance with frameworks like NIST, FedRAMP, and FIPS.
• Support external audits, regulatory reviews, and compliance reporting.

6. Security Engineering & Optimisation

• Manage and optimize security tools (SIEM, EDR, SOAR).
• Implement automation to improve threat detection and incident response.
• Maintain playbooks and regularly update security documentation.
• Drive continuous improvement of cybersecurity processes and tooling
• Lead a team of cybersecurity professionals with focus on sovereign cloud and air-gapped operations.
• Provide technical training, mentorship, and ensure knowledge transfer within the team.
• Manage relationships with regulators, auditors, and government clients.
• Promote a culture of compliance, security awareness, and operational excellence.

Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, or a related field
• 6-8+ years of experience in cybersecurity, with a focus on SecOps management, security architecture, and SIEM/SOAR development within highly regulated or security-sensitive industries.
• Deep understanding of air-gapped environments, sovereign cloud solutions, and national security regulations.
• Proven experience in managing complex security programs and projects within restricted or isolated environments. Experience in Chronicle would be an advantage for this role.
• Strong support experience in developing and executing cybersecurity and Modern SecOps strategies for complex technical solutions.
• Project management skills, including knowledge of project management methodologies (e.g., PMP, Agile/Scrum).
• Strong leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Relevant cybersecurity certifications (e.g., CISSP, CISM, Palo Alto Certified/Admin/Architect, Splunk Enterprise Architect/Admin/Power User, Modern SecOps,CEH).

Preferred Qualifications:

• Experience working with government agencies or critical infrastructure providers.
• Experience with cloud security and compliance frameworks specific to sovereign cloud environments.
• Strong network of contacts within the government and defense sectors.
• Experience with security automation and orchestration in air-gapped environments. Key

Skills & Abilities

• Air-gapped security architecture and implementation
• Sovereign cloud compliance and governance
• Programme and project management in restricted environments
• Business development and sales in the government sector
• Incident response and security operations in isolated environments
• Risk management and compliance
• Team leadership and development
• Communication and stakeholder management

Expected Minimum Years of Experience

• 6-8+ years of experience in cybersecurity, with a focus on SecOps management, security architecture, and SIEM/SOAR development within highly regulated or security-sensitive industries.

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Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: The Cybersecurity Manager will lead the organisation's security posture, deliver the execution of key security initiatives in the GDC air gapped and hybrid environments, and support Gamuda Dnex Cloud’s market presence within the specialised air gapped sovereign cloud sector. This role demands a unique blend of technical cybersecurity expertise, robust management skills, and a strong operations acumen to navigate the complexities of this highly regulated and security-sensitive market. Key Responsibilities

1. Cybersecurity Operations Management & Support Manage 24/7 security monitoring through SIEM, EDR, IDS/IPS. Lead incident response processes including triage, containment, recovery, and reporting. Conduct threat hunting and integrate controlled threat intelligence sources. Maintain post-incident analysis and manage security documentation. 2. Vulnerability Management Perform vulnerability assessments and categorization using tools like Tenable/Nessus. Manage secure patch acquisition and deployment with validation and rollback procedures. Enforce secure system configurations and monitor unauthorized changes. 3. Identity & Access Management (IAM) Monitor access logs for anomalies and enforce least privilege principles. Manage privileged access (PAM), and oversee authentication token issuance and revocation. Conduct periodic audits of access rights and activities. 4. Data Security Manage encryption key lifecycle and monitor Hardware Security Modules (HSM). Implement data loss prevention (DLP) strategies within air-gapped constraints. 5. Compliance & Auditing Maintain and secure audit logs for user, admin, and system activity. Monitor and report on compliance with frameworks like NIST, FedRAMP, and FIPS. Support external audits, regulatory reviews, and compliance reporting. 6. Security Engineering & Optimisation Manage and optimize security tools (SIEM, EDR, SOAR). Implement automation to improve threat detection and incident response. Maintain playbooks and regularly update security documentation. Drive continuous improvement of cybersecurity processes and tooling Lead a team of cybersecurity professionals with focus on sovereign cloud and air-gapped operations. Provide technical training, mentorship, and ensure knowledge transfer within the team. Manage relationships with regulators, auditors, and government clients. Promote a culture of compliance, security awareness, and operational excellence. Qualifications

Bachelor's degree in Computer Science, Cybersecurity, or a related field 6-8+ years of experience in cybersecurity, with a focus on SecOps management, security architecture, and SIEM/SOAR development within highly regulated or security-sensitive industries. Deep understanding of air-gapped environments, sovereign cloud solutions, and national security regulations. Proven experience in managing complex security programs and projects within restricted or isolated environments. Experience in Chronicle would be an advantage for this role. Strong support experience in developing and executing cybersecurity and Modern SecOps strategies for complex technical solutions. Project management skills, including knowledge of project management methodologies (e.g., PMP, Agile/Scrum). Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced and dynamic environment. Relevant cybersecurity certifications (e.g., CISSP, CISM, Palo Alto Certified/Admin/Architect, Splunk Enterprise Architect/Admin/Power User, Modern SecOps,CEH). Preferred Qualifications: Experience working with government agencies or critical infrastructure providers. Experience with cloud security and compliance frameworks specific to sovereign cloud environments. Strong network of contacts within the government and defense sectors. Experience with security automation and orchestration in air-gapped environments. Key Skills & Abilities

Air-gapped security architecture and implementation Sovereign cloud compliance and governance Programme and project management in restricted environments Business development and sales in the government sector Incident response and security operations in isolated environments Risk management and compliance Team leadership and development Communication and stakeholder management Expected Minimum Years of Experience

6-8+ years of experience in cybersecurity, with a focus on SecOps management, security architecture, and SIEM/SOAR development within highly regulated or security-sensitive industries.

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Press Tab to Move to Skip to Content Link The Cybersecurity Manager will lead the organisation's security posture, deliver the execution of key security initiatives in the GDC air gapped and hybrid environments, and support Gamuda Dnex Cloud’s market presence within the specialised air gapped sovereign cloud sector. This role demands a unique blend of technical cybersecurity expertise, robust management skills, and a strong operations acumen to navigate the complexities of this highly regulated and security-sensitive market. Key Responsibilities

1. Cybersecurity Operations Management & Support Manage 24/7 security monitoring through SIEM, EDR, IDS/IPS. Lead incident response processes including triage, containment, recovery, and reporting. Conduct threat hunting and integrate controlled threat intelligence sources. Maintain post-incident analysis and manage security documentation. 2. Vulnerability Management Perform vulnerability assessments and categorization using tools like Tenable/Nessus. Manage secure patch acquisition and deployment with validation and rollback procedures. Enforce secure system configurations and monitor unauthorized changes. 3. Identity & Access Management (IAM) Monitor access logs for anomalies and enforce least privilege principles. Manage privileged access (PAM), and oversee authentication token issuance and revocation. Conduct periodic audits of access rights and activities. 4. Data Security Manage encryption key lifecycle and monitor Hardware Security Modules (HSM). Implement data loss prevention (DLP) strategies within air-gapped constraints. 5. Compliance & Auditing Maintain and secure audit logs for user, admin, and system activity. Monitor and report on compliance with frameworks like NIST, FedRAMP, and FIPS. Support external audits, regulatory reviews, and compliance reporting. 6. Security Engineering & Optimisation Manage and optimize security tools (SIEM, EDR, SOAR). Implement automation to improve threat detection and incident response. Maintain playbooks and regularly update security documentation. Drive continuous improvement of cybersecurity processes and tooling Lead a team of cybersecurity professionals with focus on sovereign cloud and air-gapped operations. Provide technical training, mentorship, and ensure knowledge transfer within the team. Manage relationships with regulators, auditors, and government clients. Promote a culture of compliance, security awareness, and operational excellence. Qualifications

Bachelor's degree in Computer Science, Cybersecurity, or a related field 6-8+ years of experience in cybersecurity, with a focus on SecOps management, security architecture, and SIEM/SOAR development within highly regulated or security-sensitive industries. Deep understanding of air-gapped environments, sovereign cloud solutions, and national security regulations. Proven experience in managing complex security programs and projects within restricted or isolated environments. Experience in Chronicle would be an advantage for this role. Strong support experience in developing and executing cybersecurity and Modern SecOps strategies for complex technical solutions. Project management skills, including knowledge of project management methodologies (e.g., PMP, Agile/Scrum). Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced and dynamic environment. Relevant cybersecurity certifications (e.g., CISSP, CISM, Palo Alto Certified/Admin/Architect, Splunk Enterprise Architect/Admin/Power User, Modern SecOps,CEH). Preferred Qualifications: Experience working with government agencies or critical infrastructure providers. Experience with cloud security and compliance frameworks specific to sovereign cloud environments. Strong network of contacts within the government and defense sectors. Experience with security automation and orchestration in air-gapped environments. Key Skills & Abilities

Air-gapped security architecture and implementation Sovereign cloud compliance and governance Programme and project management in restricted environments Business development and sales in the government sector Incident response and security operations in isolated environments Risk management and compliance Team leadership and development Communication and stakeholder management Expected Minimum Years of Experience

6-8+ years of experience in cybersecurity, with a focus on SecOps management, security architecture, and SIEM/SOAR development within highly regulated or security-sensitive industries.

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As a Senior Manager for Cybersecurity , you will be responsible for managing external client relationships and leading a portfolio of engagements, particularly within the Utilities sector. Your key responsibilities include:

• Managing a portfolio of clients within the utilities sector and stakeholder management across various levels
• Assisting clients in identifying their cybersecurity management programs and developing strategies and frameworks
• Contributing to the development of the market for cybersecurity services

The Successful Applicant

You should have experience in:

• A strong background in cybersecurity
• Proven expertise in client management, especially in managing large-scale security projects
• Knowledge of regulatory requirements in the cybersecurity space
• Relevant certifications such as CISSP, CISM, or others

What's on Offer

You will join one of the largest professional services companies, with a competitive remuneration package and excellent career growth opportunities.

Contact: Tongyu Fan

Quote job ref: JN-072025-6793523

Phone number: +60 3 2302 4047

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As a

Senior Manager for Cybersecurity , you will be responsible for managing external client relationships and leading a portfolio of engagements, particularly within the Utilities sector. Your key responsibilities include: Managing a portfolio of clients within the utilities sector and stakeholder management across various levels Assisting clients in identifying their cybersecurity management programs and developing strategies and frameworks Contributing to the development of the market for cybersecurity services The Successful Applicant You should have experience in: A strong background in cybersecurity Proven expertise in client management, especially in managing large-scale security projects Knowledge of regulatory requirements in the cybersecurity space Relevant certifications such as CISSP, CISM, or others What's on Offer You will join one of the largest professional services companies, with a competitive remuneration package and excellent career growth opportunities. Contact: Tongyu Fan Quote job ref: JN-072025-6793523 Phone number: +60 3 2302 4047

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Great that you're thinking about a career with BSI!

About the role

We have key positions available for this role as a Client Manager to build a strong team of professionals at a country level.

Applicants will be part of a dynamic team of specialists involved in delivering various types of training courses and auditing related to Information Security & IT Service Management, sharing knowledge and experiences against ISO 27001, ISO 2000, and BSI standards against current industry practices.

Your key responsibilities in this role will be to:

• Deliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skills.
• Carry out assessments of clients’ management systems to ensure that they meet the requirements of International Standards such as ISO 9001, ISO 27001, ISO 2000, and other standards where appropriately trained.

Key Responsibilities & Accountabilities

Tutoring:

• Deliver BSI training courses in a manner that ensures value is added to customers and their business/organisation.
• Inform and update customers of BSI services to ensure their needs are met during training sessions.
• Provide delegates with information on how the training is aligned to the overall customer journey with BSI to raise customer awareness.
• Deliver excellent training courses/solutions and day-to-day interactions with customers and other key stakeholders to continually enhance the reputation and perception of BSI.
• Provide feedback to support course development in line with the new course and existing product development process.
• Assist with the design of training solutions (e.g., classroom, electronic, correspondence, mentoring, coaching) to improve the quality and range of the training offered.
• Maintain and enhance appropriate professional qualification status in relevant disciplines to keep up to date in own area of expertise.
• Proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training delivery.
• Provide technical support to the training sales and marketing teams to enhance the growth of the training business.

Auditing:

• Undertake the assessment of clients in accordance with BSI requirements.
• Make presentations and prepare assessment reports outlining the findings of the assessment to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate.
• Recommend the issue, re-issue, or withdrawal of certificates and report recommendations in accordance with BSI policy, procedures, and prescribed time frame.
• For the portfolio of clients allocated, establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction.
• Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
• In cooperation with Planning & Logistics and other operations functions, plan/schedule workloads to make best use of own time and maximize revenue-earning activity.
• Lead assessment teams as required, ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team.
• Support and coach colleagues as appropriate, especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested.
• Maintain and develop own skills and knowledge both technologically and in the field of management and standards.
• Other responsibilities as specified from time to time.

About you

To be successful in this role, you need to thrive in a process-driven, fast-paced, customer-focused environment and must have excellent verbal and written communication skills and an eye for detail. You must be self-motivated and have the ability to remain calm whilst managing numerous priorities. Good IT and systems skills are essential.

You will also be required to have:

• Educated to degree level in related fields or have a further education diploma with proven experience in Information Security or IT Service Management industries.
• Experience in conducting assessments and delivering courses, including ISO/IEC standards (ISO 9001, ISO 27001, ISO 2000, etc.) is essential, as is experience with related Information Security or IT Service Management industries and/or government agencies.
• Existing qualified Tutor for related schemes and accredited with HRDC would be an added advantage.
• Demonstrates a thorough understanding of how a business operates to ensure appropriate interpretation of management system standards.
• Proven negotiation skills to be able to negotiate technical issues when dealing with the client organisation's management in relation to assessment findings.
• Excellent presentation skills, able to present assessment findings professionally and effectively, often through formal stand-up presentations to a group of senior managers.
• Energy and commitment to undertake the assessor role, which can be very demanding, working within different premises every day, being in front of the client and constantly on the move.
• Learning ability to keep up with changes to business, industry, management thinking, and developing assessment styles.
• Self-organisation skills/self-motivated - operating from home and remote from any BSI office, the assessor needs to be able to manage their own workload to maximize self-effectiveness.
• Demonstrate thorough technical knowledge to be able to interpret the language of the Client organisation.
• As driving is considered essential to the fulfilment of your duties, you must provide evidence that your driving licence has less than six penalty points.

It is essential that you are qualified in a minimum of three (3) of the below standards. This is a pre-requisite to be considered for this role:

• ISO 9001 (QMS)
• ISO 27001 (ISMS)
• ISO 2000-1 (ITSMS)
• Risk Management in Information Security
• Data protection (e.g., GDPR)
• PCI-DSS

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable conducting the interview virtually, please speak to a member of our recruitment team.

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Great that you're thinking about a career with BSI! About the role We have key positions available for this role as a Client Manager to build a strong team of professionals at a country level. Applicants will be part of a dynamic team of specialists involved in delivering various types of training courses and auditing related to Information Security & IT Service Management, sharing knowledge and experiences against ISO 27001, ISO 2000, and BSI standards against current industry practices. Your key responsibilities in this role will be to: Deliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skills. Carry out assessments of clients’ management systems to ensure that they meet the requirements of International Standards such as ISO 9001, ISO 27001, ISO 2000, and other standards where appropriately trained. Key Responsibilities & Accountabilities Tutoring: Deliver BSI training courses in a manner that ensures value is added to customers and their business/organisation. Inform and update customers of BSI services to ensure their needs are met during training sessions. Provide delegates with information on how the training is aligned to the overall customer journey with BSI to raise customer awareness. Deliver excellent training courses/solutions and day-to-day interactions with customers and other key stakeholders to continually enhance the reputation and perception of BSI. Provide feedback to support course development in line with the new course and existing product development process. Assist with the design of training solutions (e.g., classroom, electronic, correspondence, mentoring, coaching) to improve the quality and range of the training offered. Maintain and enhance appropriate professional qualification status in relevant disciplines to keep up to date in own area of expertise. Proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training delivery. Provide technical support to the training sales and marketing teams to enhance the growth of the training business. Auditing: Undertake the assessment of clients in accordance with BSI requirements. Make presentations and prepare assessment reports outlining the findings of the assessment to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate. Recommend the issue, re-issue, or withdrawal of certificates and report recommendations in accordance with BSI policy, procedures, and prescribed time frame. For the portfolio of clients allocated, establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. In cooperation with Planning & Logistics and other operations functions, plan/schedule workloads to make best use of own time and maximize revenue-earning activity. Lead assessment teams as required, ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. Support and coach colleagues as appropriate, especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested. Maintain and develop own skills and knowledge both technologically and in the field of management and standards. Other responsibilities as specified from time to time. About you To be successful in this role, you need to thrive in a process-driven, fast-paced, customer-focused environment and must have excellent verbal and written communication skills and an eye for detail. You must be self-motivated and have the ability to remain calm whilst managing numerous priorities. Good IT and systems skills are essential. You will also be required to have: Educated to degree level in related fields or have a further education diploma with proven experience in Information Security or IT Service Management industries. Experience in conducting assessments and delivering courses, including ISO/IEC standards (ISO 9001, ISO 27001, ISO 2000, etc.) is essential, as is experience with related Information Security or IT Service Management industries and/or government agencies. Existing qualified Tutor for related schemes and accredited with HRDC would be an added advantage. Demonstrates a thorough understanding of how a business operates to ensure appropriate interpretation of management system standards. Proven negotiation skills to be able to negotiate technical issues when dealing with the client organisation's management in relation to assessment findings. Excellent presentation skills, able to present assessment findings professionally and effectively, often through formal stand-up presentations to a group of senior managers. Energy and commitment to undertake the assessor role, which can be very demanding, working within different premises every day, being in front of the client and constantly on the move. Learning ability to keep up with changes to business, industry, management thinking, and developing assessment styles. Self-organisation skills/self-motivated - operating from home and remote from any BSI office, the assessor needs to be able to manage their own workload to maximize self-effectiveness. Demonstrate thorough technical knowledge to be able to interpret the language of the Client organisation. As driving is considered essential to the fulfilment of your duties, you must provide evidence that your driving licence has less than six penalty points. It is essential that you are qualified in a minimum of three (3) of the below standards. This is a pre-requisite to be considered for this role: ISO 9001 (QMS) ISO 27001 (ISMS) ISO 2000-1 (ITSMS) Risk Management in Information Security Data protection (e.g., GDPR) PCI-DSS Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable conducting the interview virtually, please speak to a member of our recruitment team.

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