What Jobs are available for Customer Solutions in Malaysia?

**Position Snapshot (Customer Solutions Chef)**
Location: MY Head Office, Malaysia
Company: Nestlé Products Sdn Bhd
Permanent - Full Time
Diploma in Culinary and/or bachelor's degree in foods related field
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a Customer Solutions Chef to drive business growth via Innovative Applications for Existing Customers and Recruit New Customers in the Food Service Sector.
**A day in the life of.**
+ Drive Business growth by developing new applications and recipes in line with current market trends for international and local key accounts and HORECA outlets.
+ Conduct demos, training, provide SOP for customers.
+ Occasional dinner and lunch preparation for Senior Leadership Team and VIPs at HOU.
+ Liaise with I&R to ensure and maintain high standards of food quality and ensure compliance with food safety regulations.
+ Assist Key Account and Field Sales Team to develop and recruit new customers for business growth.
+ Liaise directly with brand/category team to develop effective support for internal and external events, conferences and C2C engagements.
**What Will Make You Successful,**
+ University Diploma/Degree graduate, in Culinary
+ Experienced working with Kitchen and F&B industry (Restaurants, Cafes, Hotels, etc.)
+ Develop appealing and profitable applications, considering trends, ingredients, and customer preferences.
+ Strong communication and interpersonal skills.
+ Affiliated to chefs associations or have extensive connections to leverage from the F&B industry
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

Position Snapshot (Customer Solutions Chef) Location: MY Head Office, Malaysia Company: Nestlé Products Sdn Bhd Permanent – Full Time Diploma in Culinary and/or bachelor’s degree in foods related field Position Summary Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people. We are looking for a Customer Solutions Chef to drive business growth via Innovative Applications for Existing Customers and Recruit New Customers in the Food Service Sector. A day in the life of. Drive Business growth by developing new applications and recipes in line with current market trends for international and local key accounts and HORECA outlets. Conduct demos, training, provide SOP for customers. Occasional dinner and lunch preparation for Senior Leadership Team and VIPs at HOU. Liaise with I&R to ensure and maintain high standards of food quality and ensure compliance with food safety regulations. Assist Key Account and Field Sales Team to develop and recruit new customers for business growth. Liaise directly with brand/category team to develop effective support for internal and external events, conferences and C2C engagements. What Will Make You Successful, University Diploma/Degree graduate, in Culinary Experienced working with Kitchen and F&B industry (Restaurants, Cafes, Hotels, etc.) Develop appealing and profitable applications, considering trends, ingredients, and customer preferences. Strong communication and interpersonal skills. Affiliated to chefs associations or have extensive connections to leverage from the F&B industry We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

Overview

Conduct outbound telemarketing calls to existing bank customers with the objective of cross-selling suitable financial products – Cards, Personal Financing, CASA, Premier (upgrade & cross-sell). Achieve daily KPIs (e.g., number of calls, talk-time, submissions) and meet or exceed monthly performance expectations (PE). Identify and maximize sales opportunities through effective customer engagement and needs-based selling. Proactively work with Team Managers, Customer Acquisition to plan, execute and optimize sales activities, ensuring alignment with business priorities. Provide professional and customer-centric sales interactions that align with customer needs. Ensure accurate product information and disclosures in line with regulatory and compliance requirements. Handle customer objections professionally and escalate complex cases when necessary. Contribute positively to a collaborative and supportive team environment. Share product knowledge, successful sales techniques, and best practices with peers. Participate actively in training, coaching sessions, and team huddles to improve performance. Adhere to call scripts, sales guidelines, and process requirements to ensure compliance. Maintain accurate call and sales records in contact centre systems. Ensure all customer data is handled securely and in line with data protection standards. Responsibilities

Conduct outbound calls to cross-sell financial products to existing bank customers. Meet daily KPIs and monthly performance expectations. Engage customers using needs-based selling and identify opportunities for product recommendations. Collaborate with Team Managers to plan and optimize sales activities. Provide professional, customer-centric interactions and accurate product disclosures. Handle objections effectively and escalate complex cases as needed. Maintain compliance with call scripts, guidelines, and regulatory requirements. Keep accurate records of calls and sales in contact centre systems. Protect customer data in line with data protection standards. Qualifications

Min SPM qualification, Diploma/Degree in any field or equivalent sales experience would be an added advantage. A team player with an energetic and flexible working style. Strong interpersonal and communication skills with the ability to engage customers effectively. Proven ability to work under pressure and meet sales KPIs in a fast-paced environment. Multilingual ability (English, Bahasa Malaysia and/or Mandarin) to cater to diverse customer segments.

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**Location:**
Remote, Malaysia
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
At Confluent, we live by a core value: Earn Our Customers' Love. As a Customer Solutions Consultant (CSC), you'll be a vital partner to our customers, empowering them to unlock the full value of their investment in our cutting-edge streaming data platform.
In this dynamic role, you'll manage a diverse portfolio of customers, from Mid-Market to Enterprise and Strategic accounts. You'll work hand-in-hand with teams across Customer Solutions, Sales, Product, and Engineering, driving activities that ensure technical health, product adoption, and demonstrable value realization. Your efforts will be critical in fostering customer growth and retention.
This position is perfect for individuals who are passionate about technology, eager to solve complex business problems, and possess a strong customer-centric mindset. You'll deepen your technical expertise in Kafka, Flink, and Confluent IP, while leveraging your customer-facing skills in a high-growth environment. You'll collaborate with some of the world's most renowned companies, helping them achieve mission-critical outcomes. We're looking for curious, motivated professionals ready to accelerate their development and make a significant impact from day one.
**What You Will Do:**
+ **Serve as a Trusted Technical Advisor:** Build strong relationships with customers, becoming their go-to technical expert across your diverse portfolio. Proactively support customers through the technical lifecycle, including architecture planning, cluster and security design, monitoring, and automation.
+ **Lead Post-Sale Engagements:** Act as a primary technical contact post-sale, coordinating with internal teams to ensure successful outcomes. Guide customers in maturing their data streaming utilization and optimizing their usage through regular technical health reviews. Introduce new product capabilities via roadmap review sessions and plan for their adoption.
+ **Drive Customer Success:** Collaborate with support engineers to troubleshoot issues, identify root causes, and provide actionable insights for customers to take corrective action. Pinpoint technical objections and strategize to overcome adoption blockers. Identify potential risks and execute mitigation plans with internal stakeholders to prevent customer churn.
+ **Develop Deep Technical Expertise** : Cultivate an in-depth understanding of Confluent's technologies and the intricacies of building streaming applications to resolve complex customer challenges.
**What You Will Bring:**
+ **Experience & Technical Aptitude:** At least 5+ years of experience in Solutions Engineering, Software Development, Data Engineering, Data Architecture, Cloud Architecture, or similar roles. You'll have a passion for solving complex technical problems with a strong understanding of modern infrastructure and streaming technologies, thriving as a self-starter in a fast-paced environment.
+ **Exceptional Communication:** Excellent interpersonal and communication skills, with the ability to concisely explain complex issues and solutions to a variety of technical and non-technical personas.
+ **Customer Portfolio Management:** Demonstrated ability to manage a large customer portfolio, paying strict attention to detail and delivering results across multiple initiatives like driving expansion, customer satisfaction, feature adoption, and retention.
+ **Cloud & Networking Expertise:** Experience with cloud and on-premises architectures, along with a solid understanding of cloud networking and security technologies (e.g., VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos).
+ **Distributed Systems Knowledge:** Experience with distributed systems and infrastructure software such as databases, message queues, Kubernetes, serverless technologies, and/or Big Data products, including developing ETL applications.
+ **Development & Automation:** Experience with software development tools, configuration management, infrastructure automation, and CI/CD tooling (e.g., Terraform, Ansible) is a plus.
+ **Programming Flexibility** : Development language agnostic, with proficiency in Java, Python, or SQL.
+ **Customer-Centric Mindset:** A strong customer-centric approach, understanding the customer journey framework and the ability to prescribe ideal outcomes, guiding customers along their path to success.
+ **Project Management Skills:** Proven project management experience for effective internal stakeholder management, coordinating with various teams to ensure overall account success.
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Customer Solutions Consultant (Malaysia) Join us to apply for the

Customer Solutions Consultant (Malaysia)

role at

Confluent . Confluent is a data‑streaming platform that enables companies to react faster, build smarter, and deliver dynamic experiences in near real‑time.

Location: Federal Territory of Kuala Lumpur, Malaysia

About The Role At Confluent, we live by our core value: Earn Our Customers' Love. As a Customer Solutions Consultant you will partner with customers to unlock the full value of their investment in our cutting‑edge streaming data platform. You will manage a diverse portfolio of Mid‑Market to Enterprise and Strategic accounts, working closely with Customer Solutions, Sales, Product, and Engineering teams to ensure technical health, product adoption, and demonstrable value realization.

What You Will Do

Serve as a trusted technical advisor: build strong relationships with customers and become their go‑to technical expert across your portfolio.

Lead post‑sale engagements: act as the primary technical contact post‑sale, coordinate with internal teams, and guide customers in maturing their data‑streaming utilization and optimizing usage through regular technical health reviews.

Drive customer success: collaborate with support engineers to troubleshoot issues, identify root causes, and provide actionable insights. Pinpoint technical objections, strategize to overcome adoption blockers, and execute mitigation plans with internal stakeholders to prevent churn.

Develop deep technical expertise: cultivate an in‑depth understanding of Confluent’s technologies and the intricacies of building streaming applications to resolve complex customer challenges.

What You Will Bring

Experience & technical aptitude: 5+ years in solutions engineering, software development, data engineering, data architecture, or similar roles, with a passion for solving complex technical problems.

Exceptional communication: excellent interpersonal and communication skills, able to concisely explain complex issues to both technical and non‑technical personas.

Customer portfolio management: demonstrated ability to manage a large portfolio, deliver results on expansion, satisfaction, feature adoption, and retention.

Cloud & networking expertise: experience with cloud and on‑premises architectures, including VPC, Private Link, and TLS/SSL.

Distributed systems knowledge: experience with databases, message queues, Kubernetes, serverless technologies, and Big Data products.

Development & automation: proficiency in software development tools, infrastructure automation, and CI/CD tooling such as Terraform or Ansible.

Programming flexibility: language agnosticism, proficiency in Java, Python, or SQL.

Customer‑centric mindset: strong orientation toward customer success, guiding customers along their journey to optimal outcomes.

Project management skills: proven experience managing internal stakeholders to ensure account success.

Why Confluent? We’re rewriting how data moves and what the world can do with it. No egos, no solo acts—just smart, curious humans pushing toward something bigger, together.

Ready to build what's next? Let’s get in motion.

We’re proud to be an equal‑opportunity workplace. Employment decisions are based on job‑related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

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Manager, Customer Solutions (Contract) page is loaded# Manager, Customer Solutions (Contract)locations:

Kuala Lumpur (Takaful)time type:

Full timeposted on:

Posted 9 Days Agotime left to apply:

End Date: October 31, 2025 (14 days left to apply)job requisition id:

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.**Roles & Responsibilities:*** Lead and manage delivery and implementation of system, support and to deliver the business solutions to users as per agreed business requirements.* Ensure project milestones and objectives achieved within project timeline.* Ensure the UAT and Operation Readiness Test (ORT) are completed, and test results signed off based on business requirements.* Ensure system deployment in production environment.**Job Requirements:*** Minimum 7 years' experience in Life Insurance Industry with basic operational knowledge in operations.* Knowledge of Takaful model, products and familiarity with Day 2 modules with experienced in handling projects will be an added advantage.* Experience in comparative analysis, managing/lead business analyst and operations with a successful track record of working dynamic project teams, establishing priorities and meeting department expectation.* Able to Interprets customer needs, assesses requirements and identifies solutions to non-standard request independently.* Competent in Microsoft Office application (Excel, VBA, Word, Power Point) and any other programming language.* Good communication skill and good command in English & Bahasa Malaysia.* Good analytical and problem-solving skills.* Able to work under pressure and deliver within tight deadlines.* Driven by high desire to acquire knowledge and to deliver results. **Prudential is an equal opportunity employer.** We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.Prudential plc provides life and health insurance and asset management to 18 million customers across 24 markets in Asia and Africa.We are headquartered in London and Hong Kong and are focused on four strategic regions: Greater China, ASEAN, India and Africa. We are served by around 68,000 average monthly active agents and more than 200 bank partners.Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.Find out more atFollow us on LinkedIn #J-18808-Ljbffr

Your Role at impact.com: Bringing to life, this Customer Solutions Specialist role means you'll:

Provide enterprise-level Product Support to our customers and partners, covering chat and ticketing.

Empower our customers to get the most out of our platform and grow their businesses.

Expertly manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.

Actively contribute to internal and external knowledge base support documentation to drive best practices.

Diagnose, troubleshoot, and identify solutions to resolve customer and system issues promptly and efficiently.

Become our platform expert, identify common customer challenges, work with cross-functional teams on customer needs and product suggestions.

What You Bring:

Bachelor’s degree (Preferred), or equivalent professional experience.

Spoken and written fluency in English (Non-negotiable).

Excellent communication and interpersonal skills, able to explain complex technical concepts.

Customer‑centric, advocates client needs, and passionate about providing a great customer experience.

Self‑motivated, detail‑oriented, and successful at meeting and exceeding goals.

Strong time‑management skills to juggle the requirements of a multi‑tasked role.

Analytical thinking and high problem‑solving skills.

Stress tolerance and ability to work under pressure.

Team player with great adaptability.

Proficiency in Word/Excel/PPT and other software; strong document editing ability.

Open to working weekend and holiday shifts.

Familiarity with APIs, FTP, HTML/CSS, and affiliate marketing (Preferred).

Experience in one or more of the following areas:

Customer Technical Support

Working in a SaaS business

Digital Marketing industry

Service Quality Management

Bonus: Affiliate & Partnerships Industry Fundamentals Certification by PXA.

Benefits and Perks:

Private Health Insurance

Internet Allowance

Fitness Activity Reimbursement

Flexible remote working policy

Training & Development – Free Coursera Subscription and PXA partnership learning

Technology stipend

Mental Health and Wellness Benefit – 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of race, ethnicity, color, religion, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non‑merit factors.

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impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance‑based growth through authentic relationships. Its award‑winning products— Performance

(affiliate),

Creator

(influencer), and

Advocate

(customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Bringing to life, this Customer Solutions Specialist role means you'll:

Provide enterprise‑level Product Support to our customers and partners, covering chat and ticketing.

Empower our customers to get the most out of our platform and grow their businesses.

Expertly manage support cases to ensure issues are recorded, tracked, resolved, and follow‑ups are done in a timely manner.

Actively contribute to internal and external knowledge base support documentation to drive best practices.

Diagnosing, troubleshooting, and identifying solutions to resolve customer and system issues promptly and efficiently.

Become our platform expert, identify common customer challenges, work with cross‑functional teams on customer needs and product suggestions.

What You Bring:

Bachelor's degree (Preferred), or equivalent professional experience

Spoken and written fluency in the English Language (Non‑negotiable)

Excellent communicator with strong interpersonal skills and the ability to understand and explain complex technical concepts to your audience

Customer‑centric, willing to advocate for your client's needs, and passionate about providing a great customer experience.

Self‑motivated and successful self‑starter, who is detail‑oriented, and shows a successful history of meeting and exceeding goals.

Strong time management to be able to juggle and manage the requirements of this multi‑tasked role.

Analytical thinking and high problem‑solving skills

Stress tolerance and ability to work under a pressured environment

A good team player with great adaptability

Proficiency in

Word/Excel/PPT

and other software. Strong document editing ability

Open to working weekend and holiday shifts.

Familiarity with concepts like

APIs, FTPs, HTML/CSS , and affiliate marketing (Preferred)

Experience in one or more of these areas:

Customer Technical Support

Working in a SaaS business

Digital Marketing industry

Service Quality Management

At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well‑being, growth, and work‑life balance.

Private Health Insurance

Fitness Activity Reimbursement

Training & Development

– Free Coursera Subscription and PXA partnerships learning

Mental Health and Wellness Benefit – Including 12 Therapy/Coaching sessions + Dependent coverage

impact.com is proud to be an equal opportunity workplace.

All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non‑merit factors.

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Senior Associate Talent Partner | Fintech | We are Hiring! Visit my profile for interesting opportunities with Curlec About Us Razorpay is India’s leading full-stack Payments and Banking Platform, powering the digital financial infrastructure for over 10 million businesses. Founded in 2015, Razorpay enables businesses to accept, process, and disburse payments with ease, while offering innovative products across Payments, Capital, and Banking. Backed by marquee investors like Sequoia Capital India, Tiger Global, and Y Combinator, Razorpay is transforming the way businesses manage money and scale sustainably.

As part of its international expansion strategy, Razorpay acquired Razorpay Curlec, a Kuala Lumpur-based full-stack payments solution, to establish a strong presence in Southeast Asia. Razorpay Curlec has since become an integral part of Razorpay’s vision to simplify financial operations for businesses across the region. Building on this momentum, Razorpay is now expanding into Singapore, marking its next strategic step in the Southeast Asia growth journey.

About the Role The individual works directly with developers, clients and internal teams on post-integration issues to provide technical support, consulting and best practices. This individual will report to the person heading Technical Support of Business Engineering at Razorpay. This individual will ensure successful resolutions have been provided to our Merchants for the tickets/queries raised by them.

Location & Commitments

Permanent full time role based at our office - Kuala Lumpur (Mondays to Fridays)

Responsibilities

Addressing technical queries on APIs, and Plugins and complete Razorpay product suite.

Communicates technical issues to merchants and internal departments. The role will require discussing solutions with CXOs and highly competent tech teams.

Identifies irregularities in functionality and unexpected behaviours with Razorpay products and services.

Provide timely resolution to merchants and assist them with Level 2/3 support team with product knowledge and technical troubleshooting & Debugging skills.

Report Issues or bugs to Product /Software engineering teams by raising Jira and work towards a resolution with collaboration.

Capture issues in our CRM (FreshDesk), update progress on a regular basis and resolve issues of the merchant.

Act as an advocate for technical queries and expertise in terms of knowledge for Razorpay products, their implementations and usages.

Enhance the overall experience of our merchants by providing support for technical issues without redirecting them to the developers.

May travel to client sites in order to resolve extremely complex customer and integration issues.

Requirements

2-3 years of experience, in Technical support, data analytics or similar domains

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.

Knowledge of at least one frontend (HTML/CSS/JS/Angular/Flutter/React Native) and server-side technologies (Java/C++/Python/Go)

To explain complex information in simple, clear terms to a non-IT personnel.

Ability to deal with complex issues and bring it to closure with least dependency.

Logical thinker with good analytical and problem-solving skills.

Good to have up-to-date technical knowledge in the payment gateway domain.

Ability for in-depth understanding of multiple products and processes.

Good interpersonal skills coupled with quick decision making while advising the client or Sales team.

Mandarin speaking skills is a must

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