9,400 Customer Service Roles jobs in Malaysia

Job Description: IT Help desk Support Specialist

Industry: Manufacturing

Location: Bangsar South

Salary Range: RM 4,000 - RM 5,000

Job Summary:

We are seeking a proactive IT Support Specialist to serve as the primary on-site IT contact. This role is critical in ensuring the smooth operation of our IT infrastructure and providing excellent support to end-users. The ideal candidate will be a hands-on problem-solver with a strong foundation in Office 365 support and basic server/infrastructure maintenance.

Key Job Responsibilities:

End-User & Application Support:

• Provide first-line IT support, troubleshooting, and resolution for hardware, software, and network-related issues.
• Must-have: Demonstrate a strong understanding of the user environment ("how tenants work") to provide effective support.
• Must-have: Support, troubleshoot, and resolve common Office 365 issues including Outlook sync failures, client activation problems, and Teams functionality.
• Liaise with business divisions to manage user account lifecycle (activation, termination) and implement changes to approval matrices in systems like SAP.

Infrastructure & System Maintenance:

• Perform daily and weekly checks on IT servers, server room temperature, and environmental controls.
• Execute weekly and monthly backups for infrastructure and operational servers.
• Check, maintain, and support various IT servers (e.g., Fingerprint System, Weighing Bridge, SAP).
• Discuss, manage, and implement CCTV systems in collaboration with the Maintenance team.

Administrative & Vendor Management:

• Manage IT Operational Expenditure (Opex), including monthly network bills, copier leases, and other service fees.
• Liaise and manage all IT vendor contacts for maintenance and support.
• Manage and update the IT asset register for all hardware and software.

Must-Have Skills & Qualifications:

• Proven experience in a site-based IT support role.
• Must-have: Hands-on experience in supporting and troubleshooting Microsoft Office 365, including the Office suite and Microsoft Teams.
• Must-have: Ability to diagnose and resolve common O365 issues such as password sync failures, client not activated, and mailbox permissions.
• Must-have: A solid understanding of O365 licensing models and tenant administration.
• Practical experience in performing basic server maintenance and backup routines.
• Experience in liaising with internal stakeholders and external IT vendors.
• Strong problem-solving skills and the ability to work independently.

Preferred Qualifications:

• Experience in a manufacturing environment.
• Familiarity with SAP or other ERP systems.
• Certifications such as Microsoft 365 Fundamentals (MS-900) or Modern Desktop Administrator Associate (MD-100/101).

Job Type: Contract

Contract length: 12 months

Pay: RM3, RM5,000.00 per month

Benefits:

• Professional development

Work Location: In person

About the role

As an IT/Software Support Engineer at Jing Wei Hirain Automotive Electronics Malaysia Sdn Bhd, you will play a crucial role in providing high-quality technical support and maintenance for the company's software and IT systems. Based in Melaka, this full-time position will see you working to ensure the smooth and efficient operation of the company's technology infrastructure.

What you'll be doing

• Providing first-line technical support and troubleshooting for software and IT-related issues, both remotely and on-site
• Monitoring and maintaining the company's IT systems, including servers, networks, and databases
• Identifying and implementing solutions to optimise system performance and reliability
• Assisting with the deployment and configuration of new software and hardware
• Documenting technical processes and procedures to ensure knowledge retention
• Collaborating with cross-functional teams to address complex technical challenges
• Providing training and guidance to end-users on the effective use of IT systems

What we're looking for

• Bachelor's degree or higherin IT, Computer Science, Automation, or related fields.
• Experience of maintenance experience in factory application systems (especially MES and WMS).
• Familiarity with common factory application system architectures and maintenance processes.
• Proficiency in managing and maintaining operating systems such as Windows and Linux.
• Familiarity with database management, such as SQL Server and MySQL, capable of performing basic database operations and optimization.
• Fluency in Chinese is required, as the role involves collaboration with Chinese-speaking stakeholders.

What we offer

At Jing Wei Hirain Automotive Electronics Malaysia Sdn Bhd, we are committed to providing our employees with a comprehensive benefits package and a supportive work environment. This includes competitive remuneration, opportunities for career development, and a range of health and wellness initiatives. We encourage a healthy work-life balance and offer flexible working arrangements to support our employees' needs.

About us

Jing Wei Hirain Automotive Electronics Malaysia Sdn Bhd is a leading provider of innovative automotive electronics solutions. With a strong focus on research and development, we are committed to delivering cutting-edge technology that drives the industry forward. Our diverse team of talented professionals is dedicated to excellence, and we pride ourselves on our collaborative, supportive, and innovative company culture.

Apply now

Job Summary:

We are seeking a proactive and versatile Sales & Marketing cum Admin Executive to join our dynamic team. This role combines responsibilities in content creation, administrative support, customer service, and sales & marketing. The ideal candidate is a creative thinker with excellent communication skills, strong organizational abilities, and a customer-first mindset.

Key Responsibilities:

You will be responsible for creating engaging digital content for social media, websites, and marketing campaigns, while also supporting the planning and execution of sales and marketing strategies to drive business growth. This role involves handling customer inquiries and providing excellent service across various communication channels to ensure high customer satisfaction. Additionally, you will perform general administrative tasks such as data entry, document handling, and scheduling, while coordinating with internal teams to support smooth day-to-day operations.

Requirements:

• Diploma or Degree in Marketing, Business Administration, Communications, or a related field.
• Strong written and verbal communication skills in English (and other relevant languages, if any).
• Basic knowledge of social media platforms and digital marketing tools (e.g., Instagram, Facebook, Canva, etc.).
• Good organizational skills with the ability to multitask and work independently.
• Creative, proactive, and a team player with a positive attitude.
• Proficient in Microsoft Office (Word, Excel,) familiarity with design tools is an advantage.

Job Type: Full-time

Pay: RM2, RM2,900.00 per month

Work Location: In person

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations, or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

Client Relations Officer

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

This range is provided by Moomoo MY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

MYR45,000.00/yr - MYR54,000.00/yr

• Client Engagement and Relationship Management: Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support. Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.
• Sales & Business Development: Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients. Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.
• Product and Service Customization: Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services. Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.
• Market Analysis and Industry Knowledge: Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s). Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.
• Reporting and Documentation: Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.
• Any ad-hoc duties as assigned

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.
• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.
• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.
• 5 working days per week
• Language proficiency in English & Chinese.
• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.
• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

• 13-Month Salary (Contractual Bonus)
• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable)
• Convenient Access to Public Transport
• FINRA SIE Exam Sponsorship
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.

• 5 working days per week.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

1. Client Engagement and Relationship Management

2. Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

3. Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

4. Sales & Business Development

5. Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

6. Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

7. Product and Service Customization

8. Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

9. Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

10. Market Analysis and Industry Knowledge

11. Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

12. Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

13. Reporting and Documentation

14. Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

15. Any ad-hoc duties as assigned

Requirements

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.
• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.
• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.
• 5 working days per week
• Language proficiency in English & Chinese.
• Excellent communication, negotiation, and interpersonal skills. Good-looking computer literacy skills.
• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

Benefits

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable).
• Fun loving and diverse work environment.
• Business casual work attire everyday.

Please note that only short-listed candidates will be contacted. Thank you.

Fresh Grads Wanted – Launch Your Career with Emerald Infinity

Are you ready to step into a career that's exciting, rewarding, and full of endless possibilities? At Emerald Infinity Sdn Bhd, we're not just another sales & marketing company — we're a fast-growing powerhouse representing top international clients and shaping the next generation of leaders.

We're on the lookout for passionate, energetic, and ambitious individuals to join our vibrant team. Whether you're fresh out of university or looking for your very first job, this is your chance to kickstart a career where you'll learn, grow, and create real impact — all while having fun and earning BIG

What You'll Do

• Connect and engage with people at events & roadshows
• Bring client campaigns to life and leave a lasting impression
• Build leadership, communication & sales skills that set you apart
• Work alongside a supportive team to achieve daily & weekly victories

What You'll Gain

• Global-standard training & 1-on-1 mentorship – no experience needed
• Fast-track promotions for those hungry to succeed
• A fun, energetic & motivating team culture where you'll never feel alone
• Attractive bonuses, incentives & travel opportunities that reward your hard work

What We're Looking For

• 18 years old & above
• Fresh grads & first-jobbers welcome (no experience required)
• Confident, outgoing, and eager to connect with people
• A growth mindset — driven to learn, achieve & succeed

Apply now Send your CV to

Don't just look for a job — build an inspiring career with Emerald Infinity

Check us out on Instagram @emerald_infinityy

Job Types: Full-time, Permanent, Internship, Fresh graduate

Pay: RM2, RM3,000.00 per month

Benefits:

• Flexible schedule
• Professional development

Application Question(s):

• Are you interested in sale and marketing?

Language:

• English (Required)

Location:

• Kuala Lumpur (Required)

Work Location: In person

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

1. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

1. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

1. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

1. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

1. Any ad-hoc duties as assigned

Requirements

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good-looking computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

Benefits

We offer a comprehensive and holistic work experience and package as follows:

• 13-Month Salary (Contractual Bonus)
• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable)
• Convenient Access to Public Transport
• FINRA SIE Exam Sponsorship
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.