7,363 Customer Service Departments jobs in Malaysia

Client Relations Officer

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

This range is provided by Moomoo MY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

MYR45,000.00/yr - MYR54,000.00/yr

• Client Engagement and Relationship Management: Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support. Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.
• Sales & Business Development: Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients. Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.
• Product and Service Customization: Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services. Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.
• Market Analysis and Industry Knowledge: Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s). Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.
• Reporting and Documentation: Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.
• Any ad-hoc duties as assigned

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.
• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.
• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.
• 5 working days per week
• Language proficiency in English & Chinese.
• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.
• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

• 13-Month Salary (Contractual Bonus)
• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable)
• Convenient Access to Public Transport
• FINRA SIE Exam Sponsorship
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.

• 5 working days per week.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

Overview

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Client Relations Officer

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Please note: only short-listed candidates will be contacted. Thank you.

1. Client Engagement and Relationship Management
   • Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.
   • Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.
2. Sales & Business Development
   • Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.
   • Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.
3. Product and Service Customization
   • Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.
   • Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.
4. Market Analysis and Industry Knowledge
   • Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).
   • Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.
5. Reporting and Documentation
   • Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.
6. Ad-hoc duties
   • Any ad-hoc duties as assigned.

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.
• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.
• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.
• 5 working days per week
• Language proficiency in English & Chinese.
• Excellent communication, negotiation, and interpersonal skills. Good-looking computer literacy skills.
• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable).
• Fun loving and diverse work environment.
• Business casual work attire everyday.

Note: Please note that only short-listed candidates will be contacted. Thank you.

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations, or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

1. Client Engagement and Relationship Management

2. Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

3. Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

4. Sales & Business Development

5. Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

6. Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

7. Product and Service Customization

8. Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

9. Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

10. Market Analysis and Industry Knowledge

11. Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

12. Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

13. Reporting and Documentation

14. Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

15. Any ad-hoc duties as assigned

Requirements

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.
• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.
• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.
• 5 working days per week
• Language proficiency in English & Chinese.
• Excellent communication, negotiation, and interpersonal skills. Good-looking computer literacy skills.
• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

Benefits

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable).
• Fun loving and diverse work environment.
• Business casual work attire everyday.

Please note that only short-listed candidates will be contacted. Thank you.

Fresh Grads Wanted – Launch Your Career with Emerald Infinity

Are you ready to step into a career that's exciting, rewarding, and full of endless possibilities? At Emerald Infinity Sdn Bhd, we're not just another sales & marketing company — we're a fast-growing powerhouse representing top international clients and shaping the next generation of leaders.

We're on the lookout for passionate, energetic, and ambitious individuals to join our vibrant team. Whether you're fresh out of university or looking for your very first job, this is your chance to kickstart a career where you'll learn, grow, and create real impact — all while having fun and earning BIG

What You'll Do

• Connect and engage with people at events & roadshows
• Bring client campaigns to life and leave a lasting impression
• Build leadership, communication & sales skills that set you apart
• Work alongside a supportive team to achieve daily & weekly victories

What You'll Gain

• Global-standard training & 1-on-1 mentorship – no experience needed
• Fast-track promotions for those hungry to succeed
• A fun, energetic & motivating team culture where you'll never feel alone
• Attractive bonuses, incentives & travel opportunities that reward your hard work

What We're Looking For

• 18 years old & above
• Fresh grads & first-jobbers welcome (no experience required)
• Confident, outgoing, and eager to connect with people
• A growth mindset — driven to learn, achieve & succeed

Apply now Send your CV to

Don't just look for a job — build an inspiring career with Emerald Infinity

Check us out on Instagram @emerald_infinityy

Job Types: Full-time, Permanent, Internship, Fresh graduate

Pay: RM2, RM3,000.00 per month

Benefits:

• Flexible schedule
• Professional development

Application Question(s):

• Are you interested in sale and marketing?

Language:

• English (Required)

Location:

• Kuala Lumpur (Required)

Work Location: In person

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

1. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

1. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

1. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

1. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

1. Any ad-hoc duties as assigned

Requirements

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good-looking computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

Benefits

We offer a comprehensive and holistic work experience and package as follows:

• 13-Month Salary (Contractual Bonus)
• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable)
• Convenient Access to Public Transport
• FINRA SIE Exam Sponsorship
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.

Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.
• Initiate and lead phone interactions with USA clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

Sales & Business Development

• Implement strategies to increase sales on deposit, stock trading & investment, and option trading by identifying opportunities within the existing client base and referral channels with inhouse CRM.
• Collaborate with cross-functional teams in achieving KPI and revenue targets through marketing campaigns.

Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities to promote new product features or improvements to existing services.
• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the USA stock and options market, and occasionally other international stock markets like HK, China, Singapore.

Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and US stock market developments.
• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback

Any ad-hoc duties as assigned

Requirements

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines.
• Additional qualifications in financial planning or investment analysis are advantageous.
• Solid experience in outbound telesales, client relations or a similar role within the stockbroking/finance services company or outbound call center in related industries (fintech, stock brokerage, real estate, credit card, insurance, financial or investment products) is preferred. Fresh graduates are welcome to apply.
• Exposure and possessing of product knowledge on capital market, US stock market and investment related field will be an advantage.
• Must have US financial licenses (SIE, S7 and S63) or the willingness to take these financial licenses before starting work to educate clients on option trading business.
• 5 working days per week, while additional night shift (5am-12pm) following US timezone during weekends and PH on rotational basis.
• Language proficiency in English and Chinese is a must. Mastering Cantonese conversational skills would be an advantage.
• Excellent communication, negotiation, and interpersonal skills.
• Computer literacy skills.
• Independent, self-motivated, and quick learning team player with strong result-driven skills.
• Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.
• Able to work on weekends occasionally and constantly seek improvement in work to hit KPI target.

Benefits

• 13-Month Salary (Contractual Bonus)
• Monthly salary package consists of basic salary + commission + shift allowance (if applicable).
• Convenient Access to Public Transport
• FINRA SIE Exam Sponsorship (during probation period)
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

About Moomoo Financial Inc.

Moomoo Financial Inc. (MFI), also known as moomoo US, is an online broker-dealer registered with and regulated by FINRA (the "Financial Industry Regulatory Authority") and a member of the SIPC (the "Securities Investor Protection Corporation"). As a next-generation broker-dealer, MFI offers an enhanced trading experience, including commission-free trading and convenient mobile investing.

About Futu

Futu Holdings Limited (NASDAQ: FUTU) is an advanced technology company that transforms the investing experience through its fully digitized brokerage and wealth management platform. Moomoo Financial Inc. is an indirect wholly owned subsidiary of Futu Holdings Limited. With a focus on innovation, Futu aims to revolutionize the industry by combining technology with comprehensive investment services.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

Kickstart Your Career in Sales & Marketing

Fresh out of school and not sure where to begin? You're not alone and that's exactly where we come in.

At Revolution Runners, we believe potential beats experience every time. We're on the lookout for Client Relations Representatives who are hungry to learn, ready to grow, and driven to make a real impact.

Here, you won't just start a job — you'll launch a career.

You're a Great Fit If You:

• Have strong communication skills (Bahasa Melayu & English).
• Enjoy meeting and talking to new people.
• Are proactive, positive, and eager to learn.

What You'll Do:

• Join our B2B & B2C sales & marketing squad
• Work with big-name clients in a fun, fast-paced environment
• Drive brand awareness & customer growth across multiple channels
• Lead your own team with a shot at management in just 10 months
• Level up in marketing, leadership, finance, business & HR through our exclusive growth program

What We Offer:

• Full mentorship & training – no experience needed.
• Supportive team environment.
• Career progression opportunities.
• Exciting domestic road trips for work, learning, and adventure

Step into your future. Apply today and let's grow together

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Puchong: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)
• Bahasa (Required)

Work Location: In person