What Jobs are available for Customer Intelligence in Malaysia?
Showing 29 Customer Intelligence jobs in Malaysia
Senior Account Executive - Customer Intelligence Solutions, ASEAN
Posted 11 days ago
Job Viewed
Job Description
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Hybrid
– Base location: Kuala Lumpur or Bangkok
Award‑winning SAS Customer Intelligence 360 Suite
– cloud‑native end‑to‑end marketing and personalization solution
About The Job The Customer Intelligence team is looking for an experienced sales professional to lead on sales of the award‑winning SAS Customer Intelligence 360 suite, a cloud‑native end‑to‑end marketing and personalization solution. In this role, you will provide domain expertise on products/solutions to identify, develop and close deals when empowering existing customers and prospects in the ASEAN region to improve their customer experience strategies and modernize customer engagement solutions.
In This Role, You Will
Engage with targeted customers and prospect accounts to position and sell SAS Marketing solutions.
Develop strategies to modernize customer engagement for strategic clients.
Build and maintain relationships, influencing long‑term strategies and engaging with C‑level decision‑makers.
Provide expertise in industry, business, and marketing technology to close deals in your assigned territory.
Support lead‑generation activities and integrate strategies into account plans, qualifying based on business and technical fit.
Develop opportunities and create compelling proposals to communicate the value of SAS solutions, collaborating with internal teams.
Drive the closure of complex sales and assist with pricing and licensing negotiations.
Required Qualifications
8+ years of experience in solution selling within enterprise software or marketing technology space.
Strong consultative selling skills: understand customer goals, identify value drivers, and present to executives confidently.
Experience building executive and director‑level relationships by addressing business‑critical problems and outcomes.
Ability to proactively search for marketing opportunities and ensure customer satisfaction.
Attention to detail while focusing on long‑term vision and anticipating potential roadblocks.
Passionate and collaborative team player with self‑drive and a strong work ethic.
Good knowledge of sales techniques, software acquisition cycles, and territory dynamics.
Strong communication skills in English (spoken and written), ability to work independently and in teams, and ability to travel internationally 30‑50 %.
Bachelor’s degree preferably in Business, Marketing, Computer Science, or quantitative field.
Equivalent combination of education, training and experience may be considered in place of the above qualifications.
You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information SAS only sends emails from verified “ sas.com ” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact
.
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Senior Account Executive - Customer Intelligence Solutions, ASEAN
Posted 15 days ago
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Marketing Associate, Customer Research & Insights
Posted 1 day ago
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Job Description
Handle ongoing, always‑on and tailored hirer research studies conducted via our agency partners end‑to‑end, from business need discovery to research brief development, project delivery, and implementation of recommendations. Develop and deliver impactful, proactive insights to influence critical business decisions. Work with the APAC Senior Marketing Manager, Customer Insights & Research – Hirer to craft compelling insights‑led stories and narratives that amplify the voice of our hirers, raising awareness of their key needs, priorities and pain points throughout the organisation. Build and maintain relationships with stakeholders to foster connectedness and identify opportunities for proactive influence. Provide ad‑hoc business consultation and advice about our hirers as requests arise. Build and maintain our hirer insights research repository to facilitate the democratisation of insights at SEEK. Collaborate with the SEEK Hirer User Experience Research (UXR) team where appropriate to maximise value of new and existing work while minimising duplication of research. Play a supporting role on our in‑house research portfolio to assist with analysis and reporting. The Team
The APAC Marketing Strategy team shapes the overarching marketing and brand strategy, working closely with segment, product, channel, and country teams to ensure alignment with company objectives. The team manages a diverse portfolio of research studies and market/customer focused data analytics to uncover valuable customer insights, ensuring the voice of the customer is integrated throughout the organisation. It also leads end‑to‑end marketing operational alignment, driving effective planning, coordination, and performance across the APAC Marketing team. Key stakeholders include the Executive and Commercial Leadership Teams, Marketing, Product, Technology, Sales and Service, Commercial Growth, and Strategy. Our team members are based in Melbourne, Singapore, and Kuala Lumpur, providing an international perspective and collaboration across SEEK’s key markets. Essential Qualifications, Skills, and Experience
Proven track record of making an impact in customer insights, either in‑house or at a research agency. Successful history of effectively managing agency research studies end‑to‑end. Solid understanding of market research and data fundamentals, including a broad range of research methodologies. Strong interpersonal and stakeholder management skills. Demonstrated ability to present insights through storytelling that influence critical business decisions. Ability to build concise, meaningful and impactful PowerPoint presentations efficiently and effectively. Other Qualifications, Skills, and Experience
Bachelor’s degree in business, marketing or a related field (e.g. psychology, behavioural economics). Experience using Q research software is advantageous but not mandatory. Prior experience with Qualtrics is also advantageous. Experience using emerging research technologies such as synthetic data. Application Questions
Which of the following statements best describes your right to work in Malaysia? What’s your expected monthly basic salary? Which of the following types of qualifications do you have? How much notice are you required to give your current employer? How many years’ experience do you have in market research? SEEK’s portfolio of diverse businesses, which includes Jobstreet and Jobsdb in Asia, drives a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world‑class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities, and we celebrate the diversity of our employees who contribute to the success of our organisation.
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Marketing Associate, Customer Research & Insights
Posted 1 day ago
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Job Description
Connecting your potential with possibility at SEEK
At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters.
We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity.
Our SEEK At SEEK our biggest asset is our people, and we are proud of our community of valued,
talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:
Passion: we are passionate about SEEK, our purpose, our customers and our community
Team: we care about each other and collaborate to achieve together
Delivery: we execute with excellence and achieve great results
Future: we think and act for the long term
Company Description Connecting your potential with possibility at SEEK
At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters.
We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity.
Our SEEK At SEEK our biggest asset is our people, and we are proud of our community of valued,
talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:
Passion: we are passionate about SEEK, our purpose, our customers and our community
Team: we care about each other and collaborate to achieve together
Delivery: we execute with excellence and achieve great results
Future: we think and act for the long term
Job Description The Role As an APAC Senior Marketing Associate in the Customer Research & Insights team at SEEK, you'll be part of a fast-paced and supportive environment where you can make a real difference. You'll work on complex challenges that have a direct impact on people's lives, helping us evolve our business and reach new heights.
In the role of APAC Senior Marketing Associate, Customer Research & Insights – Hirer, you will be responsible for the management of our B2B agency research portfolio. This includes ongoing and bespoke studies that track key hirer trends across customer, competitor, market, product, and brand metrics. In this role, you are responsible for delivering actionable insights that drive critical business decisions at both the APAC and local levels.
The position reports to the APAC Senior Marketing Manager, Customer Research & Insights – Hirer and collaborates closely with another APAC Senior Marketing Associate Customer Research & Insights - Hirer, who is responsible for managing our in-house research portfolio.
Key Responsibilities
Handle ongoing, always-on and tailored hirer research studies conducted via our agency partners end-to-end. This includes working with others to uncover the business need and developing the research brief through to project delivery and implementing recommendations.
Develop and deliver impactful, proactive insights to the right people at the right time, to influence critical business decisions.
Work closely with the APAC Senior Marketing Manager, Customer Insights & Research – Hirer to develop compelling insights-led stories and narratives that amplify the voice of our hirers, raising awareness of their key needs, complexities, priorities and pain points throughout the organisation.
Build and maintain relationships with stakeholders to foster connectedness to find opportunities of proactive influence.
Provide business consultation and advice about our hirers on an ad-hoc basis as requests arise.
Build and maintain our hirer insights research repository to facilitate democratisation of insights at SEEK.
Collaborate with the SEEK Hirer User Experience Research (UXR) team where appropriate to maximise value of new and existing work while minimising duplication of research.
Play a supporting role on our in-house research portfolio to assist with analysis and reporting.
The Team The APAC Marketing Strategy team is responsible for shaping the overarching marketing and brand strategy, working closely with segment, product, channel, and country teams to ensure alignment with company objectives. The team manages a diverse portfolio of research studies and market/customer focused data analytics to uncover valuable customer insights, ensuring the voice of the customer is integrated throughout the organisation. Additionally, the team leads end-to-end marketing operational alignment, driving effective planning, coordination, and performance across the APAC Marketing team.
Key stakeholders include the Executive and Commercial Leadership Teams, Marketing, Product, Technology, Sales and Service, Commercial Growth, and Strategy.
Our team members are based in Melbourne, Singapore, and Kuala Lumpur, providing an international perspective and collaboration across SEEK’s key markets.
This role is part of the Customer Research & Insights focus within the broader APAC Marketing Strategy team and will support markets across the APAC region
Qualifications Essential Qualifications, Skills, and Experience
Proven track record of making an impact working in customer insights either in-house or at a research agency
Successful history effectively managing agency research studies end-to-end
Solid understanding of market research and data fundamentals, including a broad range of research methodologies
Strong interpersonal and stakeholder management skills
Demonstrated ability to present insights through storytelling that influence critical business decisions
Possess the skills to build concise, meaningful and impactful PowerPoint presentations, efficiently and effectively
Other Qualifications, Skills, and Experience
Bachelor’s degree in business / marketing or related field e.g. psychology, behavioral economics
Experience using Q research software, is advantageous but certainly not mandatory
Prior experience with Qualtrics would also be advantageous
Experience using emerging research technologies such as synthetic data
Additional Information At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those with eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
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Senior Marketing Associate, Customer Research & Insights
Posted 15 days ago
Job Viewed
Job Description
Connecting your potential with possibility at SEEK. At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters. We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity. “Our SEEK” At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include: Passion: we are passionate about SEEK, our purpose, our customers and our community Team: we care about each other and collaborate to achieve together Delivery: we execute with excellence and achieve great results Future: we think and act for the long term The Role
As an APAC Senior Marketing Associate in the Customer Research & Insights team at SEEK, you'll be part of a fast-paced and supportive environment where you can make a real difference. You'll work on complex challenges that have a direct impact on people's lives, helping us evolve our business and reach new heights. In the role of APAC Senior Marketing Associate, Customer Research & Insights – Hirer, you will be responsible for the management of our B2B agency research portfolio. This includes ongoing and bespoke studies that track key hirer trends across customer, competitor, market, product, and brand metrics. In this role, you are responsible for delivering actionable insights that drive critical business decisions at both the APAC and local levels. The position reports to the APAC Senior Marketing Manager, Customer Research & Insights – Hirer and collaborates closely with another APAC Senior Marketing Associate Customer Research & Insights - Hirer, who is responsible for managing our in-house research portfolio. Key Responsibilities
Handle ongoing, always-on and tailored hirer research studies conducted via our agency partners end-to-end. This includes working with others to uncover the business need and developing the research brief through to project delivery and implementing recommendations. Develop and deliver impactful, proactive insights to the right people at the right time, to influence critical business decisions. Work closely with the APAC Senior Marketing Manager, Customer Insights & Research – Hirer to develop compelling insights-led stories and narratives that amplify the voice of our hirers, raising awareness of their key needs, complexities, priorities and pain points throughout the organisation. Build and maintain relationships with stakeholders to foster connectedness to find opportunities of proactive influence. Provide business consultation and advice about our hirers on an ad-hoc basis as requests arise. Build and maintain our hirer insights research repository to facilitate democratisation of insights at SEEK. Collaborate with the SEEK Hirer User Experience Research (UXR) team where appropriate to maximise value of new and existing work while minimising duplication of research. Play a supporting role on our in-house research portfolio to assist with analysis and reporting. The Team
The APAC Marketing Strategy team is responsible for shaping the overarching marketing and brand strategy, working closely with segment, product, channel, and country teams to ensure alignment with company objectives. The team manages a diverse portfolio of research studies and market/customer focused data analytics to uncover valuable customer insights, ensuring the voice of the customer is integrated throughout the organisation. Additionally, the team leads end-to-end marketing operational alignment, driving effective planning, coordination, and performance across the APAC Marketing team. Key stakeholders include the Executive and Commercial Leadership Teams, Marketing, Product, Technology, Sales and Service, Commercial Growth, and Strategy. Our team members are based in Melbourne, Singapore, and Kuala Lumpur, providing an international perspective and collaboration across SEEK’s key markets. This role is part of the Customer Research & Insights focus within the broader APAC Marketing Strategy team and will support markets across the APAC region Qualifications
Essential Qualifications, Skills, and Experience
Proven track record of making an impact working in customer insights either in-house or at a research agency Successful history effectively managing agency research studies end-to-end Solid understanding of market research and data fundamentals, including a broad range of research methodologies Strong interpersonal and stakeholder management skills Demonstrated ability to present insights through storytelling that influence critical business decisions Possess the skills to build concise, meaningful and impactful PowerPoint presentations, efficiently and effectively Other Qualifications, Skills, and Experience
Bachelor’s degree in business / marketing or related field e.g. psychology, behavioral economics Experience using Q research software, is advantageous but certainly not mandatory Prior experience with Qualtrics would also be advantageous Experience using emerging research technologies such as synthetic data Additional Information
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart. We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist. For this role, only those with eligible right to work will be considered. SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
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Manager Data Analysis
Posted 2 days ago
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Job Description
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Specialist, Data Analysis
Posted 6 days ago
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Job Description
Specialist, Data Analysis Life at U Mobile
Awarded For
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Bronze Winner in Cross-Generational Workforce Engagement (2024)
Gold Winner for Excellence in Workplace Culture (2021)
Comprehensive medical, dental, optical and insurance benefits
Flexi working hours arrangements
Staff Line & Device Subsidy
Smart Casual Attire
Child Parental Care Leave
Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
Special employee discounts for selected F&B Brands
Day-To-Day Activities Data collection and management: Identifying, gathering, and organizing data from various sources and maintaining databases.
Data analysis and interpretation: Using statistical techniques to analyze data, uncover trends, and identify patterns.
Reporting and visualization: Presenting findings through clear and easy-to-understand reports, charts, and graphs.
Strategic support: Providing data-driven insights to help with decision-making, improve operational efficiency, and identify growth opportunities. Process improvement: Developing and implementing strategies to improve data collection and analysis processes.
About You
Candidate must be analytical and problem-solving skills: Ability to interpret complex datasets and find solutions to business problems, possess at least a Diploma/Bachelor Degree , Business Administration, or a related field.
At least 3-5 years of relevant experience in a inventory, or data analysis role, preferably in a retail or telco environment.
Basic understanding of retail operations and inventory management principles.
Proficiency in Microsoft Excel for data entry, basic analysis, and report generation.
Strong attention to detail and accuracy in data handling.
Good organizational and time management skills.
Ability to work effectively in a team.
Basic verbal and written communication skills.
What’s Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
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Specialist, Data Analysis
Posted 8 days ago
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Job Description
Specialist, Data Analysis Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
Awarded For
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Bronze Winner in Cross-Generational Workforce Engagement (2024)
Gold Winner for Excellence in Workplace Culture (2021)
Comprehensive medical, dental, optical and insurance benefits
Flexi working hours arrangements
Staff Line & Device Subsidy
Smart Casual Attire
Child Parental Care Leave
Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
Special employee discounts for selected F&B Brands
The Day-To-Day Activities
Data collection and management: Identifying, gathering, and organizing data from various sources and maintaining databases.
Data analysis and interpretation: Using statistical techniques to analyze data, uncover trends, and identify patterns.
Reporting and visualization: Presenting findings through clear and easy-to-understand reports, charts, and graphs.
Strategic support: Providing data-driven insights to help with decision-making, improve operational efficiency, and identify growth opportunities.
Process improvement: Developing and implementing strategies to improve data collection and analysis processes.
About You
Candidate must be analytical and problem-solving skills: Ability to interpret complex datasets and find solutions to business problems, possess at least a Diploma/Bachelor Degree , Business Administration, or a related field.
At least 3-5 years of relevant experience in an inventory, or data analysis role, preferably in a retail or telco environment.
Basic understanding of retail operations and inventory management principles.
Proficiency in Microsoft Excel for data entry, basic analysis, and report generation.
Strong attention to detail and accuracy in data handling.
Good organizational and time management skills.
Ability to work effectively in a team.
Basic verbal and written communication skills.
#L1-HF1
What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
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Data Analysis Engineer
Posted 15 days ago
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Job Description
HR & Talent Acquisition Professional | 7+ Years’ Experience | Open for New Roles Responsibilities
Responsible for overseas mobile game business related security strategy development, operation, videos analysis, relevant statistical analysis and other work. Qualifications
1. Bachelor's degree or above in computer science or related major, at least 1 year related working experience; 2. Proficiency in at least one development language (lua/python/c++), and familiarity with lua is preferred. 3. Experience in using linux, proficient in using python and sql for big data analysis and processing. 4. Solid basic computer knowledge, good coding ability, good problem location, analysis and solution ability. 5. Strong sense of responsibility, strong logical thinking ability, communication ability and pressure resistance ability. 6. Experience in using automation tools for data analysis is preferred. 7. Experience with FPS games such as "CODM" or "PUBGM", high-ranking players are preferred. Seniority level
Associate Employment type
Contract Job function
Analyst and Engineering Industries
IT Services and IT Consulting Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Associate, Integrated Operations (Data Analysis)
Posted 1 day ago
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Job Description
The Integrated Operations Team is responsible for the strategic planning, execution, and continuous improvement of core seller programs. The team has ownership of the commercial team’s quarterly target setting and performance management processes, administers incentive computations, and operates the Commercial Academy—a dedicated initiative that designs and deploys soft‑ and hard‑skill training programs to enhance workforce capabilities.
Job Description:
Analyze and enhance business strategies using data, optimizing resources across teams such as sales operations and seller programmes.
Lead the commercial target‑setting process to guide business growth, and create and maintain dashboards to track key performance indicators.
Work with Business Intelligence and Data Product teams to ensure data is accurate and actionable for stakeholders.
Spot trends and opportunities in seller program design for improvements and maintain strong governance of financial viability.
Monitor seller performance and provide insights to refine seller programs and optimise KAM incentive distributions according to the efficient seller target‑setting process.
Conduct targeted analyses to solve unique business challenges, offering data‑driven solutions and providing strategic insights to leadership on sales operations, including incentives and profitability models.
Collaborate with Seller Engagement and Sales Operations teams to manage seller communications and inquiries.
Job Requirements:
Bachelor’s Degree in Business Management or related field.
At least 3‑4 years of experience in Data Analytics, Business Intelligence, or commercial operations (e‑commerce, consulting, or retail).
Strong communication and interpersonal skills; thrive in teamwork settings.
Quick learner who adapts well to changing environments and priorities.
Solid analytical abilities, especially with Excel; familiarity with data tools such as SQL is a plus but not mandatory.
Organized, detail‑oriented, and self‑motivated. Project management experience is a bonus.
Seniority Level Associate
Employment type Full‑time
Job function Analyst, General Business, and Strategy/Planning
Industries: Internet Marketplace Platforms and Consumer Services
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