39 Customer Due Diligence jobs in Malaysia

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the O pportunity:

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. The CDD Team lead is responsible to review customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

• Provide people management and development responsibilities and ensure team service level standards are met.
• Liaise with Compliance department and management within business units.
• Assist in overseeing new client onboarding and assist in implementing process enhancements to improve client onboarding experience.
• Monitor periodic review to ensure regulatory requirements are met.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to stakeholders and /or other team members.
• Prepare daily and weekly metrics and progress reports.
• Being the contact point for any question arising from clients and any other internal/external stakeholders.
• Ensure that all legal and customer files/data are maintained in accordance with European Regulations and Group policies
• Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
• Provide information to management in respect of AML/CDD issues arising.
• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Manage specific projects, which may arise from time to time.

About You:

• You have 3+ years of related experience in, KYC/KYB, Anti-Money Laundering (AML) Compliance or a similar compliance or risk control-related function in the financial service industry and have had experience in working across multiple jurisdictions in a dynamic and changing environment.
• Bachelor’s Degree or relevant equivalent experience or professional qualification.
• Proven people management experience with the ability to see the big picture without losing attention to detail.
• Strong communication, planning, and organisational skills
• Excellent command of spoken and written English is required.
• You are a ‘team player’ who can work well within the function to deliver a quality service.

Nice to Haves:

• ACAMs, ICA certification or demonstrated knowledge of AML regulations is an advantage
• Experience working with teams across global offices and time zones
• Individuals who can research, process, and interpret large amounts of information every day which will allow you to make ethical decisions with integrity

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

#LI-WHO

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First Name *

Last Name *

Email *

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Accepted file types: pdf, doc, docx, txt, rtf

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LinkedIn Profile

Are you legally authorized to work in the advertised location for this role without requiring a work visa, now or in the future? * Select.

Are you willing to work in Tun Razak Exchange 106, Kuala Lumpur? * Select.

The nature of the job may require working on shifts. Are you willing to work on a rotational shift schedule? (Shift Allowances will be given) * Select.

How is your experience in Customer Due Diligence in Compliance? * Select.

How much experience do you have in directly managing a team of more than 5 individuals? * Select.

What's your highest completed Education Level? * Select.

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience.

About the Opportunity:

A unique and highly impactful role at one of the fastest-growing global cryptocurrency exchanges. The CDD Team lead is responsible for reviewing customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations, and other AML or fraud-related issues. This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

• Provide people management and development responsibilities and ensure team service level standards are met.
• Liaise with the Compliance department and management within business units.
• Assist in overseeing new client onboarding and assist in implementing process enhancements to improve the client onboarding experience.
• Monitor periodic reviews to ensure regulatory requirements are met.
• Operate with a limited level of direct supervision.
• Exercise independence of judgment and autonomy.
• Act as a Subject Matter Expert (SME) to stakeholders and/or other team members.
• Prepare daily and weekly metrics and progress reports.
• Be the contact point for any questions arising from clients and any other internal/external stakeholders.
• Ensure that all legal and customer files/data are maintained in accordance with European Regulations and Group policies.
• Investigate possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEPs, and adverse media news, ensuring appropriate action is taken.
• Provide information to management regarding AML/CDD issues arising.
• Maintain delivery of a high-quality service level to customers and other departments, ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Manage specific projects that may arise from time to time.

About You:

• You have 3+ years of related experience in KYC/KYB, Anti-Money Laundering (AML) Compliance, or a similar compliance or risk control-related function in the financial services industry and have experience working across multiple jurisdictions in a dynamic and changing environment.
• Bachelor’s Degree or relevant equivalent experience or professional qualification.
• Proven people management experience with the ability to see the big picture without losing attention to detail.
• Strong communication, planning, and organizational skills.
• Excellent command of spoken and written English is required.
• You are a ‘team player’ who can work well within the function to deliver a quality service.

Nice to Haves:

• ACAMs, ICA certification, or demonstrated knowledge of AML regulations is an advantage.
• Experience working with teams across global offices and time zones.
• Ability to research, process, and interpret large amounts of information daily, allowing you to make ethical decisions with integrity.

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month.
• Monthly Team Building.
• RM 2500 Benefits per annum (Training & Wellness).
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programs to help you succeed.
• Employee engagement, recognition, and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience.

About the Opportunity:

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. The KYC Analyst is responsible to review customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

• Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of AML is consistent with the Company’s AML policy and customer risk assessment.
• Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
• Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
• Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
• Provide information to management in respect of AML/CDD issues arising.
• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Support the enhancement of our CDD function and maintain procedures
• Manage specific projects, which may arise from time to time.

About You

• You have degree qualified in a business or Finance related discipline.
• You have two or more years’ experience in AML and CDD/EDD reviews.
• You are a ‘team player’ who can work well within the function to deliver a quality service.
• You are excellent communication and writing skills, and are attentive to details.
• Excellent command of spoken and written English is required.

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Hybrid work arrangements
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and is widely recognized as the golden standard in the industry.

About the Opportunity:

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working along the KYB team and you will be responsible customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

• Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.
• Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
• Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
• Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
• Provide information to management in respect of AML/CDD issues arising.
• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Support the enhancement of our CDD function and maintain procedures
• Manage specific projects, which may arise from time to time.

Job Requirements:

• Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
• You have two or more years’ experience in AML and CDD/EDD review or in a KYC work domain,
• You are a ‘team player’ who can work well within the function to deliver a quality service.
• You are excellent communication and writing skills, and are attentive to details.
• Excellent command of spoken and written English is required.

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Opportunity:

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working along the KYC team and you will be responsible customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

• Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYC principles are consistent with the Company’s KYC policy and customer risk assessment.
• Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
• Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
• Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
• Provide information to management in respect of AML/CDD issues arising.
• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Support the enhancement of our CDD function and maintain procedures
• Manage specific projects, which may arise from time to time.

Job Requirements:

• Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
• You have two or more years’ experience in AML and CDD/EDD review or in a KYC work domain,
• You are a ‘team player’ who can work well within the function to deliver a quality service.
• You are excellent communication and writing skills, and are attentive to details.
• Excellent command of spoken and written English is required.

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

#LI-ONSITE

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Are you legally authorized to work in the advertised location for this role without requiring a work visa, now or in the future? * Select.

The nature of the job may require working on shifts. Are you willing to work on a rotational shift schedule? (Shift Allowances will be given) * Select.

What's your highest completed Education Level? * Select.

Do you have any experience in performing Customer Due Diligence reviews (KYC, CDD + EDD)? * Select.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity:

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working along the KYB team and you will be responsible customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

• Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.
• Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
• Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
• Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
• Provide information to management in respect of AML/CDD issues arising.
• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Support the enhancement of our CDD function and maintain procedures
• Manage specific projects, which may arise from time to time.

Job Requirements:

• Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
• You have two or more years’ experience in AML and CDD/EDD review or in a KYC work domain,
• You are a ‘team player’ who can work well within the function to deliver a quality service.
• You are excellent communication and writing skills, and are attentive to details.
• Excellent command of spoken and written English is required.

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Are you legally authorized to work in the advertised location for this role without requiring a work visa, now or in the future? * Select.

The nature of the job may require working on shifts. Are you willing to work on a rotational shift schedule? (Shift Allowances will be given) * Select.

What's your highest completed Education Level? * Select.

Do you have any more than 1 year of experience in performing Customer Due Diligence reviews for businesses/corporate (KYB, CDD + EDD)? * Select.

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and is widely recognized as the golden standard in the industry.

About the Opportunity:

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working along the KYB team and you will be responsible for customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations, and other AML or fraud-related issues. This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

1. Complete comprehensive reviews of incoming customer onboarding cases and ensure that the application of KYB principles is consistent with the Company’s KYB policy and customer risk assessment.
2. Review KYB documents obtained from the customer, utilizing our validation tools and reputable sources to verify the AML documentation.
3. Request appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
4. Follow up on pending CDD/EDD requests ensuring that communication is issued within the relevant SLA's.
5. Investigate possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEPs, and adverse media news, ensuring the appropriate action is taken.
6. Provide information to management in respect of AML/CDD issues arising.
7. Maintain delivery of a high-quality service level to customers and other departments, ensuring all queries are dealt with in a professional manner and escalating where appropriate.
8. Support the enhancement of our CDD function and maintain procedures.
9. Manage specific projects, which may arise from time to time.

Job Requirements:

1. Completion of tertiary higher education such as Higher Diploma, Degree, or equivalent.
2. Two or more years’ experience in AML and CDD/EDD review or in a KYC work domain.
3. A team player who can work well within the function to deliver a quality service.
4. Excellent communication and writing skills, with attention to detail.
5. Excellent command of spoken and written English is required.

Why Join Us?

1. Competitive remuneration package (Basic Salary + Yearly Bonuses).
2. Meal Allowance up to RM 500/month.
3. Monthly Team Building.
4. RM 2500 Benefits per annum (Training & Wellness).
5. Convenient workplace (5 minutes walk from MRT TRX).
6. Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
7. Employee engagement, recognition, and appreciation program.
8. Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remain a top-notch venue globally and is widely recognized as the golden standard in the industry.

About the Opportunity:

A unique and highly impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working along the KYC team and you will be responsible for customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations, and other AML or fraud-related issues. This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

• Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYC principles is consistent with the Company’s KYC policy and customer risk assessment.
• Review KYC documents obtained from the customer, utilizing our validation tools and reputable sources to verify the AML documentation.
• Request appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests ensuring that communication is issued within the relevant SLAs.
• Investigate possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEPs, and adverse media news, ensuring the appropriate action is taken.
• Provide information to management in respect of AML/CDD issues arising.
• Maintain delivery of a high-quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Support the enhancement of our CDD function and maintain procedures.
• Manage specific projects, which may arise from time to time.

Job Requirements:

• Completion of tertiary higher education such as Higher Diploma, Degree, or equivalent.
• Two or more years’ experience in AML and CDD/EDD review or in a KYC work domain.
• Excellent communication and writing skills, with attention to detail.
• Excellent command of spoken and written English is required.
• A team player who can work well within the function to deliver quality service.

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month.
• Monthly Team Building.
• RM 2500 Benefits per annum (Training & Wellness).
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition, and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.