What Jobs are available for Customer Data in Malaysia?
Showing 105 Customer Data jobs in Malaysia
Customer Data Platform HOD
Posted 1 day ago
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Senior Associate - Customer Data Management (Contract)
Posted 1 day ago
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Senior Associate - Customer Data Management (Contract)
Posted 15 days ago
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Job Description
To ensure all CMF requests received from Business Partners are completed.
To ensure all Tariff requests received from Business Partners are completed.
To ensure System update such as reference data , fuel surcharge, RARG received from Business Partners , Area or Regional office are completed.
To ensure all CMF mass updates are completed To support GPI and SPA updates.
Ensure all queries actively and aggressively solved in timely manner -Recommend process improvements to the senior Ensure the execution of processes, related to Billing, in accordance with SLA’s, aiming to achieve the strategic objectives for the Billing operation in the own department.
To work on own initiative, under pressure and according to prescribed deadlines Contribute to achieve team KPI Ensure timely update, implementation and compliance with all SOPs and IC
Qualifications
Fresh graduates are welcome to apply.
Proficient in English (verbal and written).
Candidate must possess at least a Diploma or Degree.
Knowledge in Billing and Business processes is preferable.
Good Knowledge of MS Office including strong command on MS Excel.
Demonstrating a high level of commitment, energy, resilience and tenacity in doing the job
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Software Engineer, Customer Data Platform
Posted 10 days ago
Job Viewed
Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Job Description
Get to Know the Team Clickstream Intelligence Platform (Scribe)
is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale. Customer Data Platform (CDP)
enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is used across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing. Get to Know the Role We are looking for a
Senior Software Engineer
for either the
Scribe
or
CDP
team that that has multiple different technical stacks: Programming Languages : Python, Go, Scala Data Streaming & Processing : Kafka, Apache Flink, Apache Spark Data Infrastructure & Tooling : Event gateways, Schema validation tools, Instrumentation testing frameworks The role will report to Engineering Manager in Singapore and work onsite at Grab Kuala Lumpur, Malaysia office. The Critical Tasks You Will Perform Design and improve clickstream data pipelines—from event ingestion to insight delivery—and contribute to services/tools for understanding user behavior. Build scalable platform capabilities for user data onboarding, online serving, and real-time data pipelines/architecture. Qualifications
What Essential Skills You Will Need Software Engineering, Computer Science, or related undergraduate degree. Minimum of
5+ years of experience in Software Engineering . Proficient in at least one of the following programming languages : Python, Go, or Scala Experience with data processing technologies
such as Apache Flink (for real time processing) and Apache Spark (for batch processing) Experience developing large-scale backend or data systems
and has good understanding of technical trade offs and evaluations needed to enable high load, low latency systems, while maintaining system reliability and cost efficiency. Proactive and product-ownership mindset, capable of delivering 0-to-1 products to facilitate rapid experimentation Good English communications
with prior work experience in regional & global environment Experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas. Desirable Experience Experience building software using AI / ML Experience with
AWS, Terraform, and Kubernetes Proficiency in
CI/CD tools (Jenkins, GitLab, etc.) Experience building customer data platforms, clickstream platforms, or marketing / ads systems Additional Information
Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with
Term Life Insurance
and comprehensive
Medical Insurance. With
GrabFlex,
create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through
Parental
and
Birthday leave , and give back to your communities through
Love-all-Serve-all (LASA)
volunteering leave We have a confidential
Grabber Assistance Programme
to guide and uplift you and your loved ones through life's challenges. Balance personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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AVP, Customer Data and Analytics
Posted 12 days ago
Job Viewed
Job Description
Main Responsibilities
Customer 360 view – integrate data for a 360‑degree customer view and leverage it across the organization.
Customer dashboard – develop dashboards to track proactive customer touch points and enhance the customer experience.
Use customer data to drive action based on customer value, segmentation (personas, demographics, analytics) to deliver personalized experiences and service differentiation.
Oversee and manage customer & distributor surveys, including ad‑hoc surveys to support improvement initiatives. Provide insights and analysis of TNPS, DNPS, RNPS results, CSAT & service performance across all touchpoints. Track, analyze trends and correlations for TNPS, RNPS & DNPS and complaints performance to add value to the journey improvement initiatives. Track and report customer KPIs to regional and group office.
Ensure clear and strong governance, agile mindset, compliance with SOPs, company and regulatory guidelines/policies & standard requirements.
Qualification and Experience Requirement
Degree in Analytics, Statistics, Mathematics, Marketing/Business, Computer Science or related fields.
Relevant certification or training in research, data, design thinking and project management.
Minimum 5 years working experience in data processing and analysis, familiar with databases and analytic tools.
Experience managing a wide range of qualitative and quantitative research.
Strong critical and analytical skills with the ability to leverage data to develop strategy and decisions.
Passion for improving the customer experience.
Excellent spoken and written communication skills.
A team player able to communicate and collaborate well with various stakeholders.
Strong multi‑tasking ability and able to plan and prioritize work to meet deadlines.
Technical skills in statistical tools (SAS, SQL) or business visualization tools (Power BI, Tableau) is an added advantage.
Related experience in insurance or banking is an added advantage.
Compliance (this is compulsory section) Ensure compliance with the requirements of local regulations and all other relevant statutory regulations and guidelines, as well as relevant company, regional and Generali policies and procedures.
Information Security (IS) Responsible for defining requirements regarding information availability, confidentiality and integrity. Managers must ensure that all staff members (including temporary staff) and providers comply with the relevant security standards.
Perform risk analysis to determine risk and potential business impacts.
Liaise and coordinate with the Information System Security Manager on all information system security activities within the department.
Ensure compliance with information system security standards and guidelines within the department.
Data Privacy Ensure compliance with data privacy laws and regulations, policies, standards, processes and procedures implemented by the company at all times.
Diversity, Equity, Inclusion Generali is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, gender identity, national origin, veteran or disability status.
At Generali, we believe that it is our differences that make the difference. At the heart of everything we do, we value the fact that we are all human beings, unique in our own ways, bringing different cultures, lifestyles, mindsets, and preferences.
Our commitment is to leverage this diversity to create long‑term value, to be innovative, sustainable, to make the difference for our people, our clients, our partners as well as our communities. We strive to promote a culture where DEI is embedded in how we work and do business every day. All of us around the world are taking actions every day to create an inclusive and accessible workplace, where every person feels empowered to take ownership, to challenge biases and lead the transformation with a human touch.
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Software Engineer, Customer Data Platform
Posted 15 days ago
Job Viewed
Job Description
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team
Clickstream Intelligence Platform (Scribe)
is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale. Customer Data Platform (CDP)
enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is used across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing. Get to Know the Role
We are looking for a
Senior Software Engineer
for either the
Scribe
or
CDP
team that that has multiple different technical stacks: Programming Languages : Python, Go, Scala Data Streaming & Processing : Kafka, Apache Flink, Apache Spark Data Infrastructure & Tooling : Event gateways, Schema validation tools, Instrumentation testing frameworks The role will report to Engineering Manager in Singapore and work onsite at Grab Kuala Lumpur, Malaysia office. The Critical Tasks You Will Perform
Design and improve clickstream data pipelines—from event ingestion to insight delivery—and contribute to services/tools for understanding user behavior. Build scalable platform capabilities for user data onboarding, online serving, and real-time data pipelines/architecture. What Essential Skills You Will Need
Software Engineering, Computer Science, or related undergraduate degree. Minimum of
5+ years of experience in Software Engineering . Proficient in at least one of the following programming languages : Python, Go, or Scala Experience with data processing technologies
such as Apache Flink (for real time processing) and Apache Spark (for batch processing) Experience developing large-scale backend or data systems
and has good understanding of technical trade offs and evaluations needed to enable high load, low latency systems, while maintaining system reliability and cost efficiency. Proactive and product-ownership mindset, capable of delivering 0-to-1 products to facilitate rapid experimentation Good English communications
with prior work experience in regional & global environment Experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas. Desirable Experience
Experience building software using AI / ML Experience with
AWS, Terraform, and Kubernetes Proficiency in
CI/CD tools (Jenkins, GitLab, etc.) Experience building customer data platforms, clickstream platforms, or marketing / ads systems Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with
Term Life Insurance
and comprehensive
Medical Insurance. With
GrabFlex,
create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through
Parental
and
Birthday leave , and give back to your communities through
Love-all-Serve-all (LASA)
volunteering leave We have a confidential
Grabber Assistance Programme
to guide and uplift you and your loved ones through life's challenges. Balance personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
#J-18808-Ljbffr
Is this job a match or a miss?
Senior Software Engineer, Customer Data Platform
Posted 1 day ago
Job Viewed
Job Description
About Grab Grab is Southeast Asia's leading superapp. We leverage technology and AI to deliver the mission of powering our users and contributing to the region's economic empowerment.
Team & Role Candidate will be considered for both teams within our org. The role may be placed on either the Clickstream Intelligence Platform (Scribe) or the Customer Data Platform (CDP) teams.
Key Responsibilities
Design and improve clickstream data pipelines—from event ingestion to insight delivery—and contribute to services/tools for understanding user behavior.
Build scalable platform capabilities for user data onboarding, online serving, and real‑time data pipelines/architecture.
Required Skills & Experience
Software Engineering, Computer Science, or related undergraduate degree.
Minimum 5+ years of experience in software engineering, with a proven track record of leading diverse engineering teams.
Proficient in at least one of the following programming languages: Python, Go, or Scala.
Experience developing large‑scale backend systems with high load, low latency requirements and maintaining reliability and cost efficiency.
Experience building APIs, working with OLTP databases, and operating in distributed systems.
Strong written and verbal English communication skills; prior work experience in regional & global environments.
Desirable Experience
Data processing technologies such as Apache Flink (real‑time) and Apache Spark (batch).
CI/CD tools, AWS, Terraform, and Kubernetes.
Benefits & Perks
Term Life Insurance and comprehensive Medical Insurance.
GrabFlex—create a benefits package that suits your needs.
Parental and Birthday leave; volunteering leave.
Grabber Assistance Programme for personal challenges.
FlexWork arrangements and differentiated hours.
Where and Remuneration Onsite at Grab Kuala Lumpur, Malaysia office. Reporting to Engineering Manager in Singapore.
Equal Opportunity Employer We are committed to building an inclusive and equitable workplace. As an equal‑opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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Senior Software Engineer, Customer Data Platform
Posted 1 day ago
Job Viewed
Job Description
Candidate will be considered for both teams within our org.
Get to Know the Team
Clickstream Intelligence Platform (Scribe)
is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale.
Customer Data Platform (CDP)
enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is used across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing.
Get to Know the Role We are looking for a
Senior Software Engineer
for either the
Scribe
or
CDP
team that that has multiple different technical stacks:
Programming Languages : Python, Go, Scala
Data Streaming & Processing : Kafka, Apache Flink, Apache Spark
Data Infrastructure & Tooling : Event gateways, Schema validation tools, Instrumentation testing frameworks
You will report to Engineering Manager in Singapore and work onsite at Grab Kuala Lumpur, Malaysia office.
The Critical Tasks You Will Perform
Design and improve clickstream data pipelines—from event ingestion to insight delivery and contribute to services/tools for understanding user behavior.
Build scalable platform capabilities for user data onboarding, online serving, and real-time data pipelines/architecture.
What Essential Skills You Will Need
Software Engineering, Computer Science , or related undergraduate degree.
Minimum of 5+ years of experience in Software Engineering
with well-proven track record of leading an engineering team with diverse skillsets.
Proficient in at least one of the following programming languages:
Python, Go, or Scala
Experience developing large-scale backend systems and has good understanding of technical trade offs and evaluations needed to enable high load, low latency systems, while maintaining system reliability and cost efficiency.
Experience building APIs, working with OLTP DBs, and operating in a distributed systems environment.
Strong English communications
with prior work experience in regional & global environment.
Desirable Experience (A big plus to have)
Experience with data processing technologies
such as Apache Flink (for real time processing) and Apache Spark (for batch processing)
Proficiency in
CI/CD tools, AWS, Terraform, and Kubernetes
Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with
Term Life Insurance
and comprehensive
Medical Insurance.
With
GrabFlex , create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through
Parental
and
Birthday leave , and give back to your communities through
Love-all-Serve-all (LASA)
volunteering leave
We have a confidential
Grabber Assistance Programme
to guide and uplift you and your loved ones through life's challenges.
Balance personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
#J-18808-Ljbffr
Is this job a match or a miss?
Senior Software Engineer, Customer Data Platform
Posted 1 day ago
Job Viewed
Job Description
Candidate will be considered for both teams within our org.
Get to Know the Team
Clickstream Intelligence Platform (Scribe)
is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale.
Customer Data Platform (CDP)
enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is used across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing.
Get to Know the Role We are looking for a
Senior Software Engineer
for either the
Scribe
or
CDP
team that that has multiple different technical stacks:
Programming Languages : Python, Go, Scala
Data Streaming & Processing : Kafka, Apache Flink, Apache Spark
Data Infrastructure & Tooling : Event gateways, Schema validation tools, Instrumentation testing frameworks
You will report to Engineering Manager in Singapore and work onsite at Grab Kuala Lumpur, Malaysia office.
The Critical Tasks You Will Perform
Design and improve clickstream data pipelines—from event ingestion to insight delivery and contribute to services/tools for understanding user behavior.
Build scalable platform capabilities for user data onboarding, online serving, and real-time data pipelines/architecture.
What Essential Skills You Will Need
Software Engineering, Computer Science , or related undergraduate degree.
Minimum of 5+ years of experience in Software Engineering
with well-proven track record of leading an engineering team with diverse skillsets.
Proficient in at least one of the following programming languages:
Python, Go, or Scala
Experience developing large-scale backend systems and has good understanding of technical trade offs and evaluations needed to enable high load, low latency systems, while maintaining system reliability and cost efficiency.
Experience building APIs, working with OLTP DBs, and operating in a distributed systems environment.
Strong English communications
with prior work experience in regional & global environment.
Desirable Experience (A big plus to have)
Experience with data processing technologies
such as Apache Flink (for real time processing) and Apache Spark (for batch processing)
Proficiency in
CI/CD tools, AWS, Terraform, and Kubernetes
Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with
Term Life Insurance
and comprehensive
Medical Insurance.
With
GrabFlex , create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through
Parental
and
Birthday leave , and give back to your communities through
Love-all-Serve-all (LASA)
volunteering leave
We have a confidential
Grabber Assistance Programme
to guide and uplift you and your loved ones through life's challenges.
Balance personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
#J-18808-Ljbffr
Is this job a match or a miss?
Senior Software Engineer, Customer Data Platform
Posted 1 day ago
Job Viewed
Job Description
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team
Clickstream Intelligence Platform (Scribe)
is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale. Customer Data Platform (CDP)
enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is used across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing. Get to Know the Role
We are looking for a
Senior Software Engineer
for either the
Scribe
or
CDP
team that that has multiple different technical stacks: Programming Languages : Python, Go, Scala Data Streaming & Processing : Kafka, Apache Flink, Apache Spark Data Infrastructure & Tooling : Event gateways, Schema validation tools, Instrumentation testing frameworks The role will report to Engineering Manager in Singapore and work onsite at Grab Kuala Lumpur, Malaysia office. The Critical Tasks You Will Perform
Design and improve clickstream data pipelines—from event ingestion to insight delivery—and contribute to services/tools for understanding user behavior. Build scalable platform capabilities for user data onboarding, online serving, and real-time data pipelines/architecture. What Essential Skills You Will Need
Software Engineering, Computer Science, or related undergraduate degree. Minimum of
5+ years of experience in Software Engineering . Proficient in at least one of the following programming languages : Python, Go, or Scala Experience with data processing technologies
such as Apache Flink (for real time processing) and Apache Spark (for batch processing) Experience developing large-scale backend or data systems
and has good understanding of technical trade offs and evaluations needed to enable high load, low latency systems, while maintaining system reliability and cost efficiency. Proactive and product-ownership mindset, capable of delivering 0-to-1 products to facilitate rapid experimentation Good English communications
with prior work experience in regional & global environment Experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas. Desirable Experience
Experience building software using AI / ML Experience with
AWS, Terraform, and Kubernetes Proficiency in
CI/CD tools (Jenkins, GitLab, etc.) Experience building customer data platforms, clickstream platforms, or marketing / ads systems Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with
Term Life Insurance
and comprehensive
Medical Insurance. With
GrabFlex,
create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through
Parental
and
Birthday leave , and give back to your communities through
Love-all-Serve-all (LASA)
volunteering leave We have a confidential
Grabber Assistance Programme
to guide and uplift you and your loved ones through life's challenges. Balance personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
#J-18808-Ljbffr
Is this job a match or a miss?