150 Custody Services jobs in Malaysia

Custody Client Services Manager (AVP)

Kuala Lumpur, Kuala Lumpur Citigroup

Posted today

Job Viewed

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Job Description

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
Citi's **Securities Services** **(SS)** supports our clients' business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.
We're currently looking for a high caliber professional to join our team as **AVP, Client Services Manager (Custody) - Hybrid** (Internal Job Title: Customer Service Sr Analyst - C12) based in Kuala Lumpur, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life.
**In this role, you're expected to:**
The Client Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with Client Delivery department. The overall objective of this role is to address external customer issues and provide ongoing customer service support pertaining to Custody and Transaction Management perspectives (covering Pre-Settlements, Settlements, Cash, and Forex).
**Responsibilities:**
·Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated and resolved timely and professionally and in line with departmental standards
·Provide coaching and support to team and serve a point of contact for escalations
·Develop and maintain client portfolio through regular calls and face to face interaction, as needed
·Inform clients about problems (system failures, market issues) and provide regular resolution updates
·Advise on and advocate the implementation of process improvement and reengineering to improve client experience
·Maintain knowledge of new market and regulatory requirements affecting client portfolio/base
·Escalate customer feedback, processing delays and errors appropriately
·Conduct necessary analyses to resolve problems, liaising with internal teams on escalation, as necessary
·Complete tasks such as reviews, audit preparation, capacity planning, reporting and maintain control environment
·Participate in and advise on inquiry-volume reduction, client experience initiatives and cross-departmental initiatives
·Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**As a successful candidate, you'd ideally have the following skills and exposure:**
**Qualifications:**
·5-8 years of Client Service/Custody experience
·Relevant Transaction Management experience (business/financial environment) preferred
·Demonstrated project management and organizational skills to prioritize multiple tasks
·Proven self-reliance and accountability and ability to manage risk
·Consistently demonstrate clear and concise written and verbal communication with ability to influence stakeholders
·Proven investigative and analytical skills
·Consistently deliver high-quality customer service with focus on building client relationships and achieving quality results
**Education:**
·Bachelor's degree/University degree or equivalent experience
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
**Take the next step in your career, apply for this role at Citi today**
_ Family Group:**
Customer Service
---
**Job Family:**
Institutional Customer Service
---
**Time Type:**
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.

Custody Operation Client Services ( AVP)

Kuala Lumpur, Kuala Lumpur Citigroup

Posted today

Job Viewed

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Job Description

The Custody Operation Client Services ( AVP) is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
**Responsibilities:**
+ Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated and resolved timely and professionally and in line with departmental standards.
+ Provide coaching and support to team and serve a point of contact for escalations.
+ Develop and maintain client portfolio through regular calls and face to face interaction, as needed.
+ Inform clients about problems (system failures, market issues) and provide regular resolution updates.
+ Advise on and advocate the implementation of process improvement and reengineering to improve client experience.
+ Maintain knowledge of new market and regulatory requirements affecting client portfolio/base.
+ Escalate customer feedback, processing delays and errors appropriately.
+ Conduct necessary analyses to resolve problems, liaising with internal teams on escalation, as necessary.
+ Complete tasks such as reviews, audit preparation, capacity planning, reporting and maintain control environment.
+ Participate in and advise on inquiry-volume reduction, client experience initiatives and cross-departmental initiatives.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
**Qualifications:**
+ 6- 8 years of Client Service/Custody experience
+ Relevant Transaction Management/Asset Servicing/Securities Lending experience (business/financial environment) preferred
+ Demonstrated project management and organizational skills to prioritize multiple tasks
+ Proven self-reliance and accountability and ability to manage risk.
+ Consistently demonstrate clear and concise written and verbal communication with ability to influence stakeholders.
+ Proven investigative and analytical skills.
+ Consistently deliver high-quality customer service with focus on building client relationships and achieving quality results
**Education:**
+ Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
---
**Job Family Group:**
Private Client Coverage
---
**Job Family:**
Client Services
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.

Financial Services Representative

Victory Team Pietrykowski

Posted 26 days ago

Job Viewed

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Job Description

About the job

NO PREVIOUS EXPERIENCE NECESSARY. WE WILL TRAIN THE RIGHT PERSON.

This position can be fully remote. Great for the stay-at-home career seeker.

All required pre-licensing courses & required state licenses are covered by the company.

The desired candidate would possess the following skills:

  • Excellent customer service skills
  • Entrepreneurial Mindset
  • Strong leadership and decision-making skills
  • Ability to develop, manage and drive growth
  • Access to Internet or Wi-Fi connection

Requirements:

  • Must be 18+ (This is a FEDERAL requirement)
  • Must pass a background check (No Felonies)
  • Self-Disciplined, Self-Accountability
  • Trustworthy & Honest

What we provide:

  • Training Bonus program
  • State and Federal Licenses
  • Part-time or Full-time Flex options
  • No Quotas or Caps on Commissions
  • Stock opportunities
  • Residual Income Opportunities - 6 income streams
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This advertiser has chosen not to accept applicants from your region.

Financial Services Representative

George Town Victory Team Pietrykowski

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

About the job

NO PREVIOUS EXPERIENCE NECESSARY. WE WILL TRAIN THE RIGHT PERSON. This position can be fully remote. Great for the stay-at-home career seeker. All required pre-licensing courses & required state licenses are covered by the company. The desired candidate would possess the following skills: Excellent customer service skills Entrepreneurial Mindset Strong leadership and decision-making skills Ability to develop, manage and drive growth Access to Internet or Wi-Fi connection Requirements: Must be 18+ (This is a FEDERAL requirement) Must pass a background check (No Felonies) Self-Disciplined, Self-Accountability Trustworthy & Honest What we provide: Training Bonus program State and Federal Licenses Part-time or Full-time Flex options No Quotas or Caps on Commissions Stock opportunities Residual Income Opportunities - 6 income streams

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AVP, Client Services Manager (Custody) - Hybrid

Kuala Lumpur, Kuala Lumpur Citi

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Citi Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the AVP, Client Services Manager (Custody) - Hybrid role at Citi

Citi Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the AVP, Client Services Manager (Custody) - Hybrid role at Citi

At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as AVP, Client Services Manager (Custody) - Hybrid (Internal Job Title: Customer Service Sr Analyst - C12) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Client Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with Client Delivery department. The overall objective of this role is to address external customer issues and provide ongoing customer service support pertaining to Custody and Transaction Management perspectives (covering Pre-Settlements, Settlements, Cash, and Forex).

Responsibilities:

  • Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated and resolved timely and professionally and in line with departmental standards
  • Provide coaching and support to team and serve a point of contact for escalations
  • Develop and maintain client portfolio through regular calls and face to face interaction, as needed
  • Inform clients about problems (system failures, market issues) and provide regular resolution updates
  • Advise on and advocate the implementation of process improvement and reengineering to improve client experience
  • Maintain knowledge of new market and regulatory requirements affecting client portfolio/base
  • Escalate customer feedback, processing delays and errors appropriately
  • Conduct necessary analyses to resolve problems, liaising with internal teams on escalation, as necessary
  • Complete tasks such as reviews, audit preparation, capacity planning, reporting and maintain control environment
  • Participate in and advise on inquiry-volume reduction, client experience initiatives and cross-departmental initiatives
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

  • 5-8 years of Client Service/Custody experience
  • Relevant Transaction Management experience (business/financial environment) preferred
  • Demonstrated project management and organizational skills to prioritize multiple tasks
  • Proven self-reliance and accountability and ability to manage risk
  • Consistently demonstrate clear and concise written and verbal communication with ability to influence stakeholders
  • Proven investigative and analytical skills
  • Consistently deliver high-quality customer service with focus on building client relationships and achieving quality results

Education:

  • Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

---

Job Family Group:

Customer Service

---

Job Family:

Institutional Customer Service

---

Time Type:

---

Most Relevant Skills

Please see the requirements listed above.

---

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

---

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Banking, Financial Services, and Investment Banking

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Financial Services - Solution Architecture (Director)

Kuala Lumpur, Kuala Lumpur EY

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The Opportunity

We are seeking experiencedSolution Architectsto join our growingFinancial Services Core Banking TeaminKuala Lumpur. This full-time role is ideal for professionals at theDirector levelwho will lead the transformation of legacy Silverlake systems to modern cloud-native banking platforms, shaping the future of retail and SME banking technology while ensuring seamless migration with minimal business disruption.

Your Key Responsibilities

Core Banking Transformation

  • Lead solution architecture for migration from legacy core systems (e.g., Silverlake SIBS) to cloud-native platforms.
  • Design a comprehensive transformation roadmap with phased migration.
  • Develop target state architecture supporting retail and SME banking operations.
  • Ensure alignment with business strategy, regulatory requirements, and growth objectives.

Technical Architecture & Design

  • Architect microservices-based, API-first cloud-native solutions on AWS/Azure.
  • Design scalable infrastructure for high-volume banking transactions.
  • Implement modern patterns: event-driven architecture, containerization, serverless computing.
  • Establish integration architecture for digital channels, payments, and third-party services.

Migration Planning & Execution

  • Develop progressive migration strategies.
  • Lead data migration planning, mapping, and quality assurance.
  • Design cutover management, rollback procedures, and business continuity planning.
  • Coordinate with cross-functional teams and external vendors.

Stakeholder Management

  • Present architectural recommendations to senior management.
  • Collaborate with business units to translate requirements into technical specifications.
  • Provide expert consultation on technology selection and implementation.
  • Act as a trusted advisor on architectural decisions.

Skills and Attributes for Success

  • Strong leadership and communication skills.
  • Ability to manage complex transformation projects.
  • Strategic thinking with hands-on technical expertise.
  • Collaborative mindset and stakeholder engagement capabilities.

Ideally, You’ll Also Have

  • Experience with next-gen core banking platforms (e.g., Thought Machine, Mambu, Temenos).
  • Knowledge of AI/ML integration for fraud detection and risk assessment.
  • Familiarity with real-time processing systems and event streaming (Kafka, Apache Pulsar).
  • APAC banking market experience and regulatory knowledge.
  • Background in fintech partnerships and embedded banking solutions.

What We Look For

  • Bachelor’s degree in Computer Science, Engineering, or IT.
  • TOGAF certification preferred.
  • AWS/Azure Solution Architect certification required.
  • 8–12 years of banking technology experience, with 5+ years in solution architecture.
  • Proven experience in Silverlake SIBS implementation or migration.
  • Deep understanding of core banking modules and successful transformation projects.

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams provide services in more than 150 countries and territories.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Financial Services - Solution Architecture (Director)

Kuala Lumpur, Kuala Lumpur Ernst & Young Advisory Services Sdn Bhd

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Press Tab to Move to Skip to Content Link

Other locations: Primary Location Only

Date: 20 Aug 2025

Requisition ID: 1637277

At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The Opportunity

We are seeking experiencedSolution Architectsto join our growingFinancial Services Core Banking TeaminKuala Lumpur. This full-time role is ideal for professionals at theDirector levelwho will lead the transformation of legacy Silverlake systems to modern cloud-native banking platforms, shaping the future of retail and SME banking technology while ensuring seamless migration with minimal business disruption.

Your Key Responsibilities

Core Banking Transformation

  • Lead solution architecture for migration from legacy core systems (e.g., Silverlake SIBS) to cloud-native platforms.
  • Design a comprehensive transformation roadmap with phased migration.
  • Develop target state architecture supporting retail and SME banking operations.
  • Ensure alignment with business strategy, regulatory requirements, and growth objectives.

Technical Architecture & Design

  • Architect microservices-based, API-first cloud-native solutions on AWS/Azure.
  • Design scalable infrastructure for high-volume banking transactions.
  • Implement modern patterns: event-driven architecture, containerization, serverless computing.
  • Establish integration architecture for digital channels, payments, and third-party services.

Migration Planning & Execution

  • Develop progressive migration strategies.
  • Lead data migration planning, mapping, and quality assurance.
  • Design cutover management, rollback procedures, and business continuity planning.
  • Coordinate with cross-functional teams and external vendors.

Stakeholder Management

  • Present architectural recommendations to senior management.
  • Collaborate with business units to translate requirements into technical specifications.
  • Provide expert consultation on technology selection and implementation.
  • Act as a trusted advisor on architectural decisions.

Skills and Attributes for Success

  • Strong leadership and communication skills.
  • Ability to manage complex transformation projects.
  • Strategic thinking with hands-on technical expertise.
  • Collaborative mindset and stakeholder engagement capabilities.

Ideally, You’ll Also Have

  • Experience with next-gen core banking platforms (e.g., Thought Machine, Mambu, Temenos).
  • Knowledge of AI/ML integration for fraud detection and risk assessment.
  • Familiarity with real-time processing systems and event streaming (Kafka, Apache Pulsar).
  • APAC banking market experience and regulatory knowledge.
  • Background in fintech partnerships and embedded banking solutions.

What We Look For

  • Bachelor’s degree in Computer Science, Engineering, or IT.
  • TOGAF certification preferred.
  • 8–12 years of banking technology experience, with 5+ years in solution architecture.
  • Proven experience in Silverlake SIBS implementation or migration.
  • Deep understanding of core banking modules and successful transformation projects.

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams provide services in more than 150 countries and territories.

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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Senior Manager - Tax (Financial Services)

Kuala Lumpur, Kuala Lumpur PwC Malaysia

Posted 12 days ago

Job Viewed

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Job Description

Whether you’ve just graduated or have years of experience, this is a firm where you can learn and grow.

It’s the PwC experience that stays with you as you build strong networks and make lasting friendships. Be part of a larger team as we work together, drawing on everyone's knowledge and skills to reimagine the possible.

Join PwC today for the experience that stays with you.

Line of Service : Tax

Industry/Sector : Not Applicable

Specialism : General Tax Consulting

Management Level : Senior Manager

Job Description & Summary

At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.

Those in tax compliance at PwC will focus on validating clients' compliance with tax laws and regulations. You will review and analyse financial data, prepare and file tax returns, and assist businesses in meeting their tax obligations while minimising risks of non-compliance.

Responsibilities

  • Tax Compliance - Ensure accurate and timely filing of all tax returns, including corporate income tax and other applicable taxes to the tax authorities. You will also contribute technical insights to business tax compliance engagements.

  • Tax Planning - Develop and implement tax strategies to optimize the company’s tax position, minimize tax liabilities, and manage risks.

  • Advisory - Provide expert advice on tax implications for business transactions, mergers, acquisitions, investment structure planning, incentive applications, inbound/outbound investment advisory and new business ventures.

  • Reporting - Prepare and review tax provision calculations for financial statements and ensure proper accounting for all tax-related items.

  • Regulatory Monitoring - Keep abreast of changes in tax laws and regulations, and assess the impact on the company’s tax position.

  • Collaboration - Work closely with internal stakeholders, including finance, legal, and business units, to ensure alignment on tax-related matters.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Craft and convey clear, impactful and engaging messages that tell a holistic story.

  • Apply systems thinking to identify underlying problems and/or opportunities.

  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.

  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.

  • Deepen and evolve your expertise with a focus on staying relevant.

  • Initiate open and honest coaching conversations at all levels.

  • Make difficult decisions and take action to resolve issues hindering team effectiveness.

  • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Requirements

  • Bachelor’s degree in Accounting or related field and/or professional qualification.

  • Strong business technical knowledge with at least 10 years' working experience in tax compliance and consultancy, ideally in a professional services organization.

  • Excellent client handling and team management skills.

  • People management and project management experience.

  • A good level of commercial awareness.

  • Possess good spoken and written skills.

  • Self-motivated and proactive with contribution to business development efforts as part of securing new clients.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accounting Practices, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Corporate Tax Planning, Creativity, Drafting Tax Documents, Embracing Change, Emotional Regulation, Empathy, Financial Audit, Financial Review, Financial Statement Analysis, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Monitoring and Analyzing Financial Trends, Optimism, Preparing Tax Documents, Professional Courage, Project Management {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements : Not Specified

Available for Work Visa Sponsorship? : No

Government Clearance Required? : No

Job Posting End Date

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Strategy Consulting Manager (Financial Services)

Kuala Lumpur, Kuala Lumpur Ernst & Young Advisory Services Sdn Bhd

Posted 12 days ago

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Job Description

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Other locations: Primary Location Only

Date: 9 Jul 2025

Requisition ID: 1465355

In an ever-more volatile and unpredictable world, making the right strategic decisions is key to successful and sustained business performance. As a strategic direction advisor, you will use your analytical ability to translate the corporate strategy of leading organisations into meaningful change. Working in high-performing teams, you will help clients develop growth strategies, improve strategic decision-making and planning, define more effective operating models and develop strategic profit improvement initiatives.

Our structured learning and development program means you will progress personally and professionally. And working as part of a global network, you will gain unrivalled experiences across a diverse range of clients, sectors and geographies. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

As a Manager/Senior Manager for Transformation Architecture, you will help clients to solve enterprise-wide strategic, organisational and operational issues by formulating strategic initiatives, redesigning organisations, transforming the operations and processes, and improving business performance.

You will lead client engagements and facilitate discussion with clients. You will interview clients, identify and summarize key issues, outline project approach and draft proposal content.

Your key responsibilities

  • Growth Strategy - assisting the client with developing a long-range, multi-year view of growth options and strategic recommendations
  • Strategic Planning -designing a sustainable process and tools for a client to run effective strategic, long-range, and initiative investment planning processes
  • Enterprise cost reduction and operating model design - assisting the client to reduce costs across the enterprise, and also to change the structure, governance and metrics of the enterprise
  • Value driver-based decision support -assisting the client to identify drivers of enterprise value, and translate those drivers into planning, reporting and decision support frameworks to support strategic and operational decision-making
  • Develop and drive account-planning, as well assales and delivery ofservice offerings
  • Manage and control commercial aspects of the project delivery, including forecasting, budgeting and resource allocation

Skills and attributes for success

  • Strong analytical and problem-solving skills
  • Dedicated, innovative, resourceful, analytical and able to work under pressure
  • Foundational skills in quantitative and financial analysis
  • Foster an efficient, innovative and team-oriented work environment with strong drive to excel professionally

To qualify for the role, you must have

  • A bachelor’s or master’s degree with a minimum of 5-years (Managers) or 8-years (Senior Managers) working experience, preferably at least 3-years in a business consulting role with a leading management consultancy organization
  • Preferably experience in providing consulting services in strategy formulation and planning, organization design, and operation and business process improvement
  • Experience in managing / dealing in large complex projects on public-private partnership, merger integration, organisation restructuring and transformation
  • Experience evaluating current business operating models, designing and executing initiatives with business benefits to streamline the process and improve the effectiveness of the organization and its operating model
  • Professional presence with the ability to engage management level clients as well as internal leadership stakeholders

Ideally, you will also have

  • Experience with leading industry players, including multinational companies or domestic large-scale leading companies
  • MBA degree from a reputable business school

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

EY offers a competitive remuneration package commensurate with your work experience,where you’ll be rewarded for your individual and team performance. We are committed tobeingan inclusive employer and are happy to consider flexible working arrangements(FWA), where this may be needed, guided by our FWA Policy. Plus, we offer:

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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Senior Manager - Tax (Financial Services)

Kuala Lumpur, Kuala Lumpur PwC Malaysia

Posted 1 day ago

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Job Description

Whether you’ve just graduated or have years of experience, this is a firm where you can learn and grow.

It’s the PwC experience that stays with you as you build strong networks and make lasting friendships. Be part of a larger team as we work together, drawing on everyone's knowledge and skills to reimagine the possible.

Join PwC today for the experience that stays with you. Line of Service : Tax Industry/Sector : Not Applicable Specialism : General Tax Consulting Management Level : Senior Manager Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.

Those in tax compliance at PwC will focus on validating clients' compliance with tax laws and regulations. You will review and analyse financial data, prepare and file tax returns, and assist businesses in meeting their tax obligations while minimising risks of non-compliance. Responsibilities Tax Compliance - Ensure accurate and timely filing of all tax returns, including corporate income tax and other applicable taxes to the tax authorities. You will also contribute technical insights to business tax compliance engagements.

Tax Planning - Develop and implement tax strategies to optimize the company’s tax position, minimize tax liabilities, and manage risks.

Advisory - Provide expert advice on tax implications for business transactions, mergers, acquisitions, investment structure planning, incentive applications, inbound/outbound investment advisory and new business ventures.

Reporting - Prepare and review tax provision calculations for financial statements and ensure proper accounting for all tax-related items.

Regulatory Monitoring - Keep abreast of changes in tax laws and regulations, and assess the impact on the company’s tax position.

Collaboration - Work closely with internal stakeholders, including finance, legal, and business units, to ensure alignment on tax-related matters.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.

Apply systems thinking to identify underlying problems and/or opportunities.

Validate outcomes with clients, share alternative perspectives, and act on client feedback.

Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.

Deepen and evolve your expertise with a focus on staying relevant.

Initiate open and honest coaching conversations at all levels.

Make difficult decisions and take action to resolve issues hindering team effectiveness.

Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Requirements Bachelor’s degree in Accounting or related field and/or professional qualification.

Strong business technical knowledge with at least 10 years' working experience in tax compliance and consultancy, ideally in a professional services organization.

Excellent client handling and team management skills.

People management and project management experience.

A good level of commercial awareness.

Possess good spoken and written skills.

Self-motivated and proactive with contribution to business development efforts as part of securing new clients.

Education

(if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications

(if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accounting Practices, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Corporate Tax Planning, Creativity, Drafting Tax Documents, Embracing Change, Emotional Regulation, Empathy, Financial Audit, Financial Review, Financial Statement Analysis, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Monitoring and Analyzing Financial Trends, Optimism, Preparing Tax Documents, Professional Courage, Project Management {+ 17 more} Desired Languages

(If blank, desired languages not specified) Travel Requirements : Not Specified Available for Work Visa Sponsorship? : No Government Clearance Required? : No Job Posting End Date

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