What Jobs are available for Culture Management in Malaysia?
Showing 17 Culture Management jobs in Malaysia
Senior Executive, Culture and Change Management
Shah Alam, Selangor
GAS MALAYSIA BERHAD
Posted 4 days ago
Job Viewed
Job Description
Senior Executive, Culture and Change Management Objective: Support the implementation of organisational change initiatives and culture transformation programs aimed at fostering a positive, inclusive, and high-performing organisational culture. Collaborate with cross-functional teams to ensure smooth execution of change management strategies, contributing to sustainable growth and successful transitions.
Job Responsibilities Organisational Culture Management
Support the Head of Culture and Change Management to develop and implement initiatives that align organisational culture with the company’s values, vision, and purpose.
Coordinate with various departments to embed desired cultural attributes into daily operations, ensuring alignment with overall business objectives.
Execute the key initiatives and projects under Culture & Change Management purview to ensure positive culture adoption among employees.
Culture Training & Development Programs
Design workshops focused on cultural transformation, change management, and leadership development, aligned with the organization’s values and goals to empower employees and leaders.
Collaborate with the HR & Administration team to facilitate sessions that strengthen leaders' skills in guiding cultural transformation and managing change.
Conduct regular training needs assessments and gap analyses to identify skill areas that support culture and change management objectives.
Evaluate the impact of training initiatives by tracking participation, gathering feedback, and assessing behavioral changes.
Results Delivery on People Process Improvement
Collaborate with HR and cross-functional teams to identify gaps and inefficiencies in current people processes, such as performance management, talent development, and employee engagement.
Lead the design and execution of process improvement initiatives to optimize workflows, enhance employee experience, and align with organizational objectives. This includes setting clear timelines, establishing measurable outcomes, and ensuring accountability for timely and effective delivery of results that contribute directly to GM32 goals.
Analyze data, gather feedback, and prepare reports to monitor the impact and sustainability of implemented improvements.
Stakeholder Management & Engagement
Work closely with the Head of Culture and Change Management to engage leadership in culture and change initiatives, providing tools and resources to drive engagement.
Assist in creating leadership programs, organizing leadership summits, and developing toolkits to empower leaders in driving organizational culture journey.
Establish regular feedback channels between employees and leadership to keep leaders informed about concerns and insights related to culture and change management.
Data & Insights Analysis
Develop and implement key performance indicators (KPIs) to evaluate the effectiveness of cultural and change management initiatives, tracking metrics like employee engagement scores and retention rates.
Collect and analyze data from surveys, pulse checks, and focus groups to identify trends and areas of concern within the organizational culture.
Compare the organization’s cultural performance against industry best practices to identify improvement areas and adjust strategies for a competitive culture.
Create regular reports for leadership that summarize key findings and provide recommendations for enhancing cultural alignment and employee engagement based on data analysis.
Change Management Support
Work with Head of Culture and Change Management to design a robust organisational change management framework that outlines key principles, methodologies, and best practices for managing change initiatives across the organisation.
Implement the change management framework by coordinating with relevant stakeholders, project managers, and team leaders to ensure alignment and consistency in applying the framework across all change initiatives.
Perform thorough assessments to evaluate the impact of proposed changes on various stakeholders, departments, and processes within the organisation. Utilize findings to develop tailored change strategies that address specific concerns and needs, ensuring a more effective transition.
Collaborate with the communications team to develop and execute change communication strategies that effectively convey the rationale, benefits, and impacts of change initiatives.
Requirements
A Bachelor's Degree in any field is acceptable with minimum CGPA 3.00 and above. Prior experience in navigating complex business environments, managing stakeholders, and demonstrating high strategic thinking is preferred.
A minimum of 5-7 years of progressive experience in organisational development, talent development and growth or employee engagement roles within a complex organisational environment.
Strong experience in managing multiple projects simultaneously, with demonstrated success in delivering projects on time and within budget. Familiarity with project focusing on talent development and management would be an added advantage.
Experience in designing and implementing training programs that support cultural change and enhance leadership capabilities. Demonstrated ability to assess training needs and evaluate program effectiveness.
Experience working collaboratively with various departments, including HR, communications, and operations, to implement culture and change initiatives that support organisational objectives.
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Job Responsibilities Organisational Culture Management
Support the Head of Culture and Change Management to develop and implement initiatives that align organisational culture with the company’s values, vision, and purpose.
Coordinate with various departments to embed desired cultural attributes into daily operations, ensuring alignment with overall business objectives.
Execute the key initiatives and projects under Culture & Change Management purview to ensure positive culture adoption among employees.
Culture Training & Development Programs
Design workshops focused on cultural transformation, change management, and leadership development, aligned with the organization’s values and goals to empower employees and leaders.
Collaborate with the HR & Administration team to facilitate sessions that strengthen leaders' skills in guiding cultural transformation and managing change.
Conduct regular training needs assessments and gap analyses to identify skill areas that support culture and change management objectives.
Evaluate the impact of training initiatives by tracking participation, gathering feedback, and assessing behavioral changes.
Results Delivery on People Process Improvement
Collaborate with HR and cross-functional teams to identify gaps and inefficiencies in current people processes, such as performance management, talent development, and employee engagement.
Lead the design and execution of process improvement initiatives to optimize workflows, enhance employee experience, and align with organizational objectives. This includes setting clear timelines, establishing measurable outcomes, and ensuring accountability for timely and effective delivery of results that contribute directly to GM32 goals.
Analyze data, gather feedback, and prepare reports to monitor the impact and sustainability of implemented improvements.
Stakeholder Management & Engagement
Work closely with the Head of Culture and Change Management to engage leadership in culture and change initiatives, providing tools and resources to drive engagement.
Assist in creating leadership programs, organizing leadership summits, and developing toolkits to empower leaders in driving organizational culture journey.
Establish regular feedback channels between employees and leadership to keep leaders informed about concerns and insights related to culture and change management.
Data & Insights Analysis
Develop and implement key performance indicators (KPIs) to evaluate the effectiveness of cultural and change management initiatives, tracking metrics like employee engagement scores and retention rates.
Collect and analyze data from surveys, pulse checks, and focus groups to identify trends and areas of concern within the organizational culture.
Compare the organization’s cultural performance against industry best practices to identify improvement areas and adjust strategies for a competitive culture.
Create regular reports for leadership that summarize key findings and provide recommendations for enhancing cultural alignment and employee engagement based on data analysis.
Change Management Support
Work with Head of Culture and Change Management to design a robust organisational change management framework that outlines key principles, methodologies, and best practices for managing change initiatives across the organisation.
Implement the change management framework by coordinating with relevant stakeholders, project managers, and team leaders to ensure alignment and consistency in applying the framework across all change initiatives.
Perform thorough assessments to evaluate the impact of proposed changes on various stakeholders, departments, and processes within the organisation. Utilize findings to develop tailored change strategies that address specific concerns and needs, ensuring a more effective transition.
Collaborate with the communications team to develop and execute change communication strategies that effectively convey the rationale, benefits, and impacts of change initiatives.
Requirements
A Bachelor's Degree in any field is acceptable with minimum CGPA 3.00 and above. Prior experience in navigating complex business environments, managing stakeholders, and demonstrating high strategic thinking is preferred.
A minimum of 5-7 years of progressive experience in organisational development, talent development and growth or employee engagement roles within a complex organisational environment.
Strong experience in managing multiple projects simultaneously, with demonstrated success in delivering projects on time and within budget. Familiarity with project focusing on talent development and management would be an added advantage.
Experience in designing and implementing training programs that support cultural change and enhance leadership capabilities. Demonstrated ability to assess training needs and evaluate program effectiveness.
Experience working collaboratively with various departments, including HR, communications, and operations, to implement culture and change initiatives that support organisational objectives.
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0
Talent Acquisition Specialist (Third-party Associate) - HR & Management - Malaysia
Kuala Lumpur, Kuala Lumpur
ByteDance
Posted 4 days ago
Job Viewed
Job Description
Overview Join us as we work together to inspire creativity and enrich life around the globe.
Location:
Team:
HR
Employment Type:
Third-party Associate
Job Code:
A45746
Share this listing:
Responsibilities
Work closely with Hiring Managers and other senior stakeholders to ensure our People strategy is fully aligned with our business strategy.
Leverage established networks to attract diverse, ambitious talent to join our team.
Provide a high-touch experience for every candidate from application to offer; evaluate skill level and culture fit by screening and sourcing candidates and drive the interview process end-to-end from intake meeting to closing.
Lead or participate in projects to support the development of our talent acquisition function.
Work with large sets of numbers and data, and is able to translate data into insights to influence stakeholders and drive better hiring decisions.
Work with a global team, supporting cross-functional stakeholders across multiple time zones.
Qualifications Minimum Qualifications
Bachelor's degree or higher.
Experience of full-cycle recruitment.
A track record of high performance, and success working in a fast-moving environment.
Preferred Qualifications
Self-motivated, resilient, excellent learning agility, and a sincere passion for talent acquisition.
Strong HR fundamentals, including a high degree of confidentiality, professional ethics, and self-discipline.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, yoou agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third party agency in accordance with ByteDance's Applicant Privacy Notice Information
About Us Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
Why Join ByteDance As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
#J-18808-Ljbffr
Location:
Team:
HR
Employment Type:
Third-party Associate
Job Code:
A45746
Share this listing:
Responsibilities
Work closely with Hiring Managers and other senior stakeholders to ensure our People strategy is fully aligned with our business strategy.
Leverage established networks to attract diverse, ambitious talent to join our team.
Provide a high-touch experience for every candidate from application to offer; evaluate skill level and culture fit by screening and sourcing candidates and drive the interview process end-to-end from intake meeting to closing.
Lead or participate in projects to support the development of our talent acquisition function.
Work with large sets of numbers and data, and is able to translate data into insights to influence stakeholders and drive better hiring decisions.
Work with a global team, supporting cross-functional stakeholders across multiple time zones.
Qualifications Minimum Qualifications
Bachelor's degree or higher.
Experience of full-cycle recruitment.
A track record of high performance, and success working in a fast-moving environment.
Preferred Qualifications
Self-motivated, resilient, excellent learning agility, and a sincere passion for talent acquisition.
Strong HR fundamentals, including a high degree of confidentiality, professional ethics, and self-discipline.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, yoou agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third party agency in accordance with ByteDance's Applicant Privacy Notice Information
About Us Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
Why Join ByteDance As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
#J-18808-Ljbffr
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This advertiser has chosen not to accept applicants from your region.
1
Talent Acquisition Specialist (Third-party Associate) - HR & Management - Malaysia Corporate Fu[...]
Kuala Lumpur, Kuala Lumpur
ByteDance
Posted 14 days ago
Job Viewed
Job Description
Talent Acquisition Specialist (Third-party Associate) - HR & Management - Malaysia Location:
Team:
HR
Employment Type:
Third-party Associate
Job Code:
A45746
Share this listing:
Responsibilities
Work closely with Hiring Managers and other senior stakeholders to ensure our People strategy is fully aligned with our business strategy.
Leverage established networks to attract diverse, ambitious talent to join our team.
Provide a high-touch experience for every candidate from application to offer; evaluate skill level and culture fit by screening and sourcing candidates and drive the interview process end-to-end from intake meeting to closing.
Lead or participate in projects to support the development of our talent acquisition function.
Work with large sets of numbers and data, and is able to translate data into insights to influence stakeholders and drive better hiring decisions.
Work with a global team, supporting cross-functional stakeholders across multiple time zones.
Qualifications
Minimum Qualifications:
• Bachelor's degree or higher.
• Experience of full-cycle recruitment.
• A track record of high performance, and success working in a fast-moving environment.
Preferred Qualifications:
• Self-motivated, resilient, excellent learning agility, and a sincere passion for talent acquisition.
• Strong HR fundamentals, including a high degree of confidentiality, professional ethics, and self-discipline.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third party agency in accordance with ByteDance's Applicant Privacy Notice Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
#J-18808-Ljbffr
Team:
HR
Employment Type:
Third-party Associate
Job Code:
A45746
Share this listing:
Responsibilities
Work closely with Hiring Managers and other senior stakeholders to ensure our People strategy is fully aligned with our business strategy.
Leverage established networks to attract diverse, ambitious talent to join our team.
Provide a high-touch experience for every candidate from application to offer; evaluate skill level and culture fit by screening and sourcing candidates and drive the interview process end-to-end from intake meeting to closing.
Lead or participate in projects to support the development of our talent acquisition function.
Work with large sets of numbers and data, and is able to translate data into insights to influence stakeholders and drive better hiring decisions.
Work with a global team, supporting cross-functional stakeholders across multiple time zones.
Qualifications
Minimum Qualifications:
• Bachelor's degree or higher.
• Experience of full-cycle recruitment.
• A track record of high performance, and success working in a fast-moving environment.
Preferred Qualifications:
• Self-motivated, resilient, excellent learning agility, and a sincere passion for talent acquisition.
• Strong HR fundamentals, including a high degree of confidentiality, professional ethics, and self-discipline.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third party agency in accordance with ByteDance's Applicant Privacy Notice Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
#J-18808-Ljbffr
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This advertiser has chosen not to accept applicants from your region.
2
Talent Acquisition Specialist - HR & Management - Malaysia (Third-party Contractor) Corporate F[...]
Kuala Lumpur, Kuala Lumpur
ByteDance
Posted 15 days ago
Job Viewed
Job Description
Talent Acquisition Specialist - HR & Management - Malaysia (Third-party Contractor)
Location: Malaysia Team: HR Employment Type: Outsourcing Job Code: A A Responsibilities
Work closely with Hiring Managers and other senior stakeholders to ensure our People strategy is fully aligned with our business strategy. Leverage established networks to attract diverse, ambitious talent to join our team. Provide a high-touch experience for every candidate from application to offer; evaluate skill level and culture fit by screening and sourcing candidates and drive the interview process end-to-end from intake meeting to closing. Lead or participate in projects to support the development of our talent acquisition function. Work with large sets of numbers and data, and translate data into insights to influence stakeholders and drive better hiring decisions. Work with a global team, supporting cross-functional stakeholders across multiple time zones. Qualifications
Minimum Qualifications: Bachelor's degree or higher. Experience of full-cycle recruitment. A track record of high performance, and success working in a fast-moving environment. Preferred Qualifications: Self-motivated, resilient, excellent learning agility, and a sincere passion for talent acquisition. Strong HR fundamentals, including a high degree of confidentiality, professional ethics, and self-discipline. Important Note:
This job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, which will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice. Job Information About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With products including TikTok, Lemon8, CapCut and Pico, ByteDance enables people to connect with, consume, and create content. Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products help people authentically express themselves, discover and connect, and our global, diverse teams make that possible. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are committed to celebrating diverse voices and creating an environment that reflects the communities we reach.
#J-18808-Ljbffr
Location: Malaysia Team: HR Employment Type: Outsourcing Job Code: A A Responsibilities
Work closely with Hiring Managers and other senior stakeholders to ensure our People strategy is fully aligned with our business strategy. Leverage established networks to attract diverse, ambitious talent to join our team. Provide a high-touch experience for every candidate from application to offer; evaluate skill level and culture fit by screening and sourcing candidates and drive the interview process end-to-end from intake meeting to closing. Lead or participate in projects to support the development of our talent acquisition function. Work with large sets of numbers and data, and translate data into insights to influence stakeholders and drive better hiring decisions. Work with a global team, supporting cross-functional stakeholders across multiple time zones. Qualifications
Minimum Qualifications: Bachelor's degree or higher. Experience of full-cycle recruitment. A track record of high performance, and success working in a fast-moving environment. Preferred Qualifications: Self-motivated, resilient, excellent learning agility, and a sincere passion for talent acquisition. Strong HR fundamentals, including a high degree of confidentiality, professional ethics, and self-discipline. Important Note:
This job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, which will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice. Job Information About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With products including TikTok, Lemon8, CapCut and Pico, ByteDance enables people to connect with, consume, and create content. Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products help people authentically express themselves, discover and connect, and our global, diverse teams make that possible. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are committed to celebrating diverse voices and creating an environment that reflects the communities we reach.
#J-18808-Ljbffr
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3
HR Executive - Performance Management
Petaling Jaya, Selangor
Morison LC
Posted 1 day ago
Job Viewed
Job Description
Talent Acquisition and Management Specialist at Morison LC PLT Role Purpose
The HR Executive (Performance Management) supports the firm’s performance evaluation and staff development processes. This role focuses on maintaining accurate employee performance data, assisting with appraisal cycles, preparing analytical reports using
Worksy
and
SQL , and coordinating with department heads to ensure consistent and transparent performance management practices across the firm.
Key Responsibilities:
Assist in coordinating mid-year and year-end appraisal cycles, including scheduling, reminders, and system updates.
Ensure appraisal forms and ratings are properly submitted, verified, and recorded in
Worksy .
Support supervisors and staff in navigating appraisal tools, forms, and timelines.
Compile performance results for review by the HR Manager and management committee.
2. KPI & Data Management
Maintain accurate records of staff KPIs, performance targets, and achievements in
Worksy .
Use
SQL queries
and Excel to generate performance dashboards and summary reports.
Monitor the status of goal-setting, progress tracking, and evaluation completion across departments.
Identify incomplete or inconsistent entries and follow up for updates.
3. Performance Analytics & Reporting
Prepare simple analytical reports (e.g., distribution of ratings, top/bottom performers, training needs).
Assist in maintaining the HR performance database for trend analysis and audit purposes.
Help visualize performance data for management presentations or Power BI dashboards.
4. Staff Development Support
Assist in tracking Individual Development Plans (IDPs) and training completion.
Help coordinate workshops, coaching sessions, or other staff improvement activities linked to performance outcomes.
Maintain documentation for performance reviews, development discussions, and follow-up actions.
5. Policy & Process Compliance
Ensure that all performance management activities follow company policies and confidentiality standards.
Support internal audits and ISQM/GRC requirements by maintaining complete documentation and traceable evidence.
Assist in implementing updates or improvements to the firm’s performance management framework.
Requirements
Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
1–2 years of HR experience , preferably in performance management, HR analytics, or HR operations.
Familiarity with
Worksy
(or similar HRIS) and basic
SQL
for reporting and data extraction.
Proficient in Microsoft Excel and comfortable with data accuracy and tracking.
Strong attention to detail, analytical mindset, and ability to handle confidential information.
Good communication and coordination skills with internal stakeholders.
Core Competencies
Data accuracy and documentation discipline
Analytical and reporting skills (SQL, Excel, HRIS)
Confidentiality and ethical handling of information
Time management and task ownership
Teamwork and stakeholder coordination
Continuous learning and process improvement mindset Seniority level
Executive
Employment type
Full-time
Job function
Human Resources
#J-18808-Ljbffr
The HR Executive (Performance Management) supports the firm’s performance evaluation and staff development processes. This role focuses on maintaining accurate employee performance data, assisting with appraisal cycles, preparing analytical reports using
Worksy
and
SQL , and coordinating with department heads to ensure consistent and transparent performance management practices across the firm.
Key Responsibilities:
Assist in coordinating mid-year and year-end appraisal cycles, including scheduling, reminders, and system updates.
Ensure appraisal forms and ratings are properly submitted, verified, and recorded in
Worksy .
Support supervisors and staff in navigating appraisal tools, forms, and timelines.
Compile performance results for review by the HR Manager and management committee.
2. KPI & Data Management
Maintain accurate records of staff KPIs, performance targets, and achievements in
Worksy .
Use
SQL queries
and Excel to generate performance dashboards and summary reports.
Monitor the status of goal-setting, progress tracking, and evaluation completion across departments.
Identify incomplete or inconsistent entries and follow up for updates.
3. Performance Analytics & Reporting
Prepare simple analytical reports (e.g., distribution of ratings, top/bottom performers, training needs).
Assist in maintaining the HR performance database for trend analysis and audit purposes.
Help visualize performance data for management presentations or Power BI dashboards.
4. Staff Development Support
Assist in tracking Individual Development Plans (IDPs) and training completion.
Help coordinate workshops, coaching sessions, or other staff improvement activities linked to performance outcomes.
Maintain documentation for performance reviews, development discussions, and follow-up actions.
5. Policy & Process Compliance
Ensure that all performance management activities follow company policies and confidentiality standards.
Support internal audits and ISQM/GRC requirements by maintaining complete documentation and traceable evidence.
Assist in implementing updates or improvements to the firm’s performance management framework.
Requirements
Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
1–2 years of HR experience , preferably in performance management, HR analytics, or HR operations.
Familiarity with
Worksy
(or similar HRIS) and basic
SQL
for reporting and data extraction.
Proficient in Microsoft Excel and comfortable with data accuracy and tracking.
Strong attention to detail, analytical mindset, and ability to handle confidential information.
Good communication and coordination skills with internal stakeholders.
Core Competencies
Data accuracy and documentation discipline
Analytical and reporting skills (SQL, Excel, HRIS)
Confidentiality and ethical handling of information
Time management and task ownership
Teamwork and stakeholder coordination
Continuous learning and process improvement mindset Seniority level
Executive
Employment type
Full-time
Job function
Human Resources
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This advertiser has chosen not to accept applicants from your region.
4
Human Capital Talent & Organization - HR Change Management - Management Consultant
Kuala Lumpur, Kuala Lumpur
Accenture Southeast Asia
Posted 15 days ago
Job Viewed
Job Description
Overview
Join to apply for the
Human Capital Talent & Organization - HR Change Management - Management Consultant
role at
Accenture Southeast Asia As a Talent & Organization (T&O) professional, you’ll help clients across a variety of industries in the areas of
Change Management, Learning Design and Development, Organizational Analytics and HR Transformation . You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process. Essentially, you’ll be part of the team that is creating the workforce of the future!
Responsibilities
Discovering stakeholders’ challenges and expectations and defining a Change Management strategy to support business transformational change programs
Leveraging social and digital technologies in change management and communications
Assisting clients in developing their change capability and becoming more agile businesses
Co-creating solutions and conducting user review sessions, and running stakeholder agreement meetings
Conducting a Change Management Impact Analysis and developing treatment plans
Implementing strategies that prepare an organization to put new business processes into practice
Supporting Change Measurement activities via a Change Readiness tool
Working with the HR Transformation team for change strategy of HR Systems implementations such as Oracle, Success Factors and Workday
Working across a dynamic, international team where English is the common language
Collaborating with the best and brightest minds in the industry
Coaching and mentoring junior team members
Contributing to practice-building efforts such as recruiting, training and attending community events
Traveling globally to work with prestigious clients and deliver large-scale transformational change
Qualifications
Minimum of 3+ years of HR change management/consulting experience is expected for Consultant Level.
Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g. Organization Design, Culture Transformation, Leadership Effectiveness etc) is highly desirable.
Proven ability to work creatively and analytically in a problem-solving environment
Comfortable working with digital solutions in an information systems/technology-driven environment
Excellent communication (written and oral) and interpersonal skills
Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
Strong executive level relationship building skills
Your winning qualities
Natural leader; easily establishes relationships with clients and colleagues
Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world
Determined; appreciates a challenge and overcoming obstacles to achieve results
Digitally savvy; continuous learner
Strong communicator; fluency in English is required, additional language capabilities are highly advantageous
Role Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Strategy/Planning and Consulting
Industries: Business Consulting and Services
Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Human Capital Talent & Organization - HR Change Management - Management Consultant
role at
Accenture Southeast Asia As a Talent & Organization (T&O) professional, you’ll help clients across a variety of industries in the areas of
Change Management, Learning Design and Development, Organizational Analytics and HR Transformation . You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process. Essentially, you’ll be part of the team that is creating the workforce of the future!
Responsibilities
Discovering stakeholders’ challenges and expectations and defining a Change Management strategy to support business transformational change programs
Leveraging social and digital technologies in change management and communications
Assisting clients in developing their change capability and becoming more agile businesses
Co-creating solutions and conducting user review sessions, and running stakeholder agreement meetings
Conducting a Change Management Impact Analysis and developing treatment plans
Implementing strategies that prepare an organization to put new business processes into practice
Supporting Change Measurement activities via a Change Readiness tool
Working with the HR Transformation team for change strategy of HR Systems implementations such as Oracle, Success Factors and Workday
Working across a dynamic, international team where English is the common language
Collaborating with the best and brightest minds in the industry
Coaching and mentoring junior team members
Contributing to practice-building efforts such as recruiting, training and attending community events
Traveling globally to work with prestigious clients and deliver large-scale transformational change
Qualifications
Minimum of 3+ years of HR change management/consulting experience is expected for Consultant Level.
Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g. Organization Design, Culture Transformation, Leadership Effectiveness etc) is highly desirable.
Proven ability to work creatively and analytically in a problem-solving environment
Comfortable working with digital solutions in an information systems/technology-driven environment
Excellent communication (written and oral) and interpersonal skills
Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
Strong executive level relationship building skills
Your winning qualities
Natural leader; easily establishes relationships with clients and colleagues
Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world
Determined; appreciates a challenge and overcoming obstacles to achieve results
Digitally savvy; continuous learner
Strong communicator; fluency in English is required, additional language capabilities are highly advantageous
Role Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Strategy/Planning and Consulting
Industries: Business Consulting and Services
Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Human Capital Talent & Organization - HR Change Management - Management Consulting Manager
Kuala Lumpur, Kuala Lumpur
Accenture Southeast Asia
Posted 15 days ago
Job Viewed
Job Description
Human Capital Talent & Organization - HR Change Management - Management Consulting Manager
Join to apply for the
Human Capital Talent & Organization - HR Change Management - Management Consulting Manager
role at
Accenture Southeast Asia About Us
As a
Talent & Organization (T&O)
professional, you’ll help clients across a variety of industries in the areas of
Change Management, Learning Design and Development, Organizational Analytics and HR Transformation . You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process. Essentially, you’ll be part of the team that is creating the workforce of the future! Job Responsibilities
Discovering stakeholders’ challenges and expectations and defining a Change Management strategy to support business transformational change programs Leveraging social and digital technologies in change management and communications Assisting clients in developing their change capability and becoming more agile businesses Co-creating solutions and conducting user review sessions, and running stakeholder agreement meetings Conducting a Change Management Impact Analysis and developing treatment plans Implementing strategies that prepare an organization to put new business processes into practice Supporting Change Measurement activities via a Change Readiness tool Working with the HR Transformation team for change strategy of HR Systems implementations such as Oracle, SuccessFactors and Workday Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Coaching and mentoring junior team members Contributing to practice-building efforts such as recruiting, training and attending community events Traveling globally to work with prestigious clients and deliver large-scale transformational change Job Qualifications
7 to 10 years of experience in driving HR change management-related programs/ consulting experience (change enablement strategy and associated interventions, change adoption organization design, digital communication and engagement, training support and business readiness for SAP S/4HANA is an advantage) Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g. Organization Design, Culture Transformation, Leadership Effectiveness etc) is highly desirable. Proven ability to work creatively and analytically in a problem-solving environment Comfortable working with digital solutions in an information systems/technology-driven environment Excellent communication (written and oral) and interpersonal skills Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions. Strong executive level relationship building skills. Ability to articulate the business value of recommendations/plans/strategies Ability to interpret data, work with analytic models and advanced technologies and digital tools (e.g. cloud HR, behavior change packages, immersive learning) Ability to effectively manage stakeholders in a multi-cultural and global environment Experience of working on Digital transformations, RPA implementations, Shared Service setups and cloud based implementations will be a bonus. YOUR WINNING QUALITIES
Natural leader; easily establishes relationships with clients and colleagues Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world Determined; appreciates a challenge and overcoming obstacles to achieve results Digitally savvy; continuous learner Strong communicator; fluency in English is required, additional language capabilities are highly advantageous Seniority level
Mid-Senior level Employment type
Full-time Job function
Strategy/Planning and Consulting Industries
Business Consulting and Services
#J-18808-Ljbffr
Join to apply for the
Human Capital Talent & Organization - HR Change Management - Management Consulting Manager
role at
Accenture Southeast Asia About Us
As a
Talent & Organization (T&O)
professional, you’ll help clients across a variety of industries in the areas of
Change Management, Learning Design and Development, Organizational Analytics and HR Transformation . You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process. Essentially, you’ll be part of the team that is creating the workforce of the future! Job Responsibilities
Discovering stakeholders’ challenges and expectations and defining a Change Management strategy to support business transformational change programs Leveraging social and digital technologies in change management and communications Assisting clients in developing their change capability and becoming more agile businesses Co-creating solutions and conducting user review sessions, and running stakeholder agreement meetings Conducting a Change Management Impact Analysis and developing treatment plans Implementing strategies that prepare an organization to put new business processes into practice Supporting Change Measurement activities via a Change Readiness tool Working with the HR Transformation team for change strategy of HR Systems implementations such as Oracle, SuccessFactors and Workday Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Coaching and mentoring junior team members Contributing to practice-building efforts such as recruiting, training and attending community events Traveling globally to work with prestigious clients and deliver large-scale transformational change Job Qualifications
7 to 10 years of experience in driving HR change management-related programs/ consulting experience (change enablement strategy and associated interventions, change adoption organization design, digital communication and engagement, training support and business readiness for SAP S/4HANA is an advantage) Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g. Organization Design, Culture Transformation, Leadership Effectiveness etc) is highly desirable. Proven ability to work creatively and analytically in a problem-solving environment Comfortable working with digital solutions in an information systems/technology-driven environment Excellent communication (written and oral) and interpersonal skills Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions. Strong executive level relationship building skills. Ability to articulate the business value of recommendations/plans/strategies Ability to interpret data, work with analytic models and advanced technologies and digital tools (e.g. cloud HR, behavior change packages, immersive learning) Ability to effectively manage stakeholders in a multi-cultural and global environment Experience of working on Digital transformations, RPA implementations, Shared Service setups and cloud based implementations will be a bonus. YOUR WINNING QUALITIES
Natural leader; easily establishes relationships with clients and colleagues Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world Determined; appreciates a challenge and overcoming obstacles to achieve results Digitally savvy; continuous learner Strong communicator; fluency in English is required, additional language capabilities are highly advantageous Seniority level
Mid-Senior level Employment type
Full-time Job function
Strategy/Planning and Consulting Industries
Business Consulting and Services
#J-18808-Ljbffr
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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6
Senior Specialist - Employee Lifecycle Management (HR Operations)
Klang, Selangor
F. Hoffmann-La Roche Gruppe
Posted 4 days ago
Job Viewed
Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position At Roche, we named our HR lifecycle support team “ELM”, which stands for Employee Lifecycle Management.
The ELM team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As an ELM Senior Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).
You are also contributing to the continuous improvement of the HR Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of HR Support Solutions. You need a broad understanding across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.
Responsibilities Service Delivery
Execute system data maintenance and administrative activities in support of HR business processes (e.g. Attract To Onboard, Redeploy To Retire, Assess To Reward)
Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting. Ensure consistent and reliable service delivery for customers serviced. Ensure end to end ownership of resolution.
Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
Supports Global HR Centers of Excellence in system maintenance activities.
Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.
Actively participate in the development and implementation of continuous improvement initiatives. Participating and partially leading project activities as required. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Provide guidance and advisory to first level support teams. Behave as role model to team members, showing positive and flexible attitude. Coach and train newcomers
Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs).
HR and Servicing tool as well as process superuser activities, such as community participation, info sharing, issue escalation and training delivery
Update SWIs and local SOP documentation
Escalation management.
Ensure operations according to defined KPIs and SLAs.
Ensure regulatory compliance in line with the countries, customers, and regulations.
Cross-Functional Collaboration
Build relationships with HR colleagues within the HR Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
Collaborate with peers within region and globally to ensure the HR Support Solutions network provides consistent and effective services to our customers.
Achieve our HR Support Solutions vision by driving global consistency through collaboration.
Outputs & Deliverables
Continuous contribution to the improvement of the performance of the Shared Service Centre
Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)
Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback)
Who you are In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.
You bring the following skills and competencies:
Experience in a shared service center, preferably in an HR services environment.HR generalist know-how.
Proven track record of being able to deliver in a matrix organization.
Ability to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to thrive in an ambiguous environment. Ability to navigate complex HR data structure
Further requirements
We are seeing an individual with a degree and 2-5 years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.
Experienced and efficient handling of standard IT-applications, preferably Google suite
Knowledge of Workday HR Processes
You bring the following qualifications:University degree, HR preferred
Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages are a plus.
Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
#J-18808-Ljbffr
The Position At Roche, we named our HR lifecycle support team “ELM”, which stands for Employee Lifecycle Management.
The ELM team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As an ELM Senior Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).
You are also contributing to the continuous improvement of the HR Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of HR Support Solutions. You need a broad understanding across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.
Responsibilities Service Delivery
Execute system data maintenance and administrative activities in support of HR business processes (e.g. Attract To Onboard, Redeploy To Retire, Assess To Reward)
Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting. Ensure consistent and reliable service delivery for customers serviced. Ensure end to end ownership of resolution.
Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
Supports Global HR Centers of Excellence in system maintenance activities.
Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.
Actively participate in the development and implementation of continuous improvement initiatives. Participating and partially leading project activities as required. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Provide guidance and advisory to first level support teams. Behave as role model to team members, showing positive and flexible attitude. Coach and train newcomers
Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs).
HR and Servicing tool as well as process superuser activities, such as community participation, info sharing, issue escalation and training delivery
Update SWIs and local SOP documentation
Escalation management.
Ensure operations according to defined KPIs and SLAs.
Ensure regulatory compliance in line with the countries, customers, and regulations.
Cross-Functional Collaboration
Build relationships with HR colleagues within the HR Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
Collaborate with peers within region and globally to ensure the HR Support Solutions network provides consistent and effective services to our customers.
Achieve our HR Support Solutions vision by driving global consistency through collaboration.
Outputs & Deliverables
Continuous contribution to the improvement of the performance of the Shared Service Centre
Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)
Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback)
Who you are In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.
You bring the following skills and competencies:
Experience in a shared service center, preferably in an HR services environment.HR generalist know-how.
Proven track record of being able to deliver in a matrix organization.
Ability to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to thrive in an ambiguous environment. Ability to navigate complex HR data structure
Further requirements
We are seeing an individual with a degree and 2-5 years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.
Experienced and efficient handling of standard IT-applications, preferably Google suite
Knowledge of Workday HR Processes
You bring the following qualifications:University degree, HR preferred
Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages are a plus.
Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
#J-18808-Ljbffr
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Senior Specialist - Employee Lifecycle Management (HR Operations)
Petaling Jaya, Selangor
Roche
Posted 8 days ago
Job Viewed
Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position At Roche, we named our HR lifecycle support team “ELM”, which stands for Employee Lifecycle Management.
The ELM team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As an ELM Senior Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).
You are also contributing to the continuous improvement of the HR Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of HR Support Solutions. You need a broad understanding across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.
Responsibilities Service Delivery
Execute system data maintenance and administrative activities in support of HR business processes (e.g. Attract To Onboard, Redeploy To Retire, Assess To Reward)
Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting. Ensure consistent and reliable service delivery for customers serviced. Ensure end to end ownership of resolution.
Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
Supports Global HR Centers of Excellence in system maintenance activities.
Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.
Actively participate in the development and implementation of continuous improvement initiatives. Participating and partially leading project activities as required. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Provide guidance and advisory to first level support teams. Behave as role model to team members, showing positive and flexible attitude. Coach and train newcomers
Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs).
HR and Servicing tool as well as process superuser activities, such as community participation, info sharing, issue escalation and training delivery
Update SWIs and local SOP documentation
Escalation management.
Ensure operations according to defined KPIs and SLAs.
Ensure regulatory compliance in line with the countries, customers, and regulations.
Cross-Functional Collaboration
Build relationships with HR colleagues within the HR Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
Collaborate with peers within region and globally to ensure the HR Support Solutions network provides consistent and effective services to our customers.
Achieve our HR Support Solutions vision by driving global consistency through collaboration.
Outputs & Deliverables
Continuous contribution to the improvement of the performance of the Shared Service Centre
Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)
Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback)
Who you are In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.
You bring the following skills and competencies:
Experience in a shared service center, preferably in an HR services environment. HR generalist know-how.
Proven track record of being able to deliver in a matrix organization.
Ability to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to thrive in an ambiguous environment. Ability to navigate complex HR data structure
Further requirements
We are seeing an individual with a degree and 2-5 years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.
Experienced and efficient handling of standard IT-applications, preferably Google suite
Knowledge of Workday HR Processes
You bring the following qualifications: University degree, HR preferred
Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages are a plus.
Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
#J-18808-Ljbffr
The Position At Roche, we named our HR lifecycle support team “ELM”, which stands for Employee Lifecycle Management.
The ELM team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As an ELM Senior Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).
You are also contributing to the continuous improvement of the HR Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of HR Support Solutions. You need a broad understanding across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.
Responsibilities Service Delivery
Execute system data maintenance and administrative activities in support of HR business processes (e.g. Attract To Onboard, Redeploy To Retire, Assess To Reward)
Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting. Ensure consistent and reliable service delivery for customers serviced. Ensure end to end ownership of resolution.
Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
Supports Global HR Centers of Excellence in system maintenance activities.
Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.
Actively participate in the development and implementation of continuous improvement initiatives. Participating and partially leading project activities as required. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Provide guidance and advisory to first level support teams. Behave as role model to team members, showing positive and flexible attitude. Coach and train newcomers
Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs).
HR and Servicing tool as well as process superuser activities, such as community participation, info sharing, issue escalation and training delivery
Update SWIs and local SOP documentation
Escalation management.
Ensure operations according to defined KPIs and SLAs.
Ensure regulatory compliance in line with the countries, customers, and regulations.
Cross-Functional Collaboration
Build relationships with HR colleagues within the HR Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
Collaborate with peers within region and globally to ensure the HR Support Solutions network provides consistent and effective services to our customers.
Achieve our HR Support Solutions vision by driving global consistency through collaboration.
Outputs & Deliverables
Continuous contribution to the improvement of the performance of the Shared Service Centre
Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)
Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback)
Who you are In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.
You bring the following skills and competencies:
Experience in a shared service center, preferably in an HR services environment. HR generalist know-how.
Proven track record of being able to deliver in a matrix organization.
Ability to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to thrive in an ambiguous environment. Ability to navigate complex HR data structure
Further requirements
We are seeing an individual with a degree and 2-5 years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.
Experienced and efficient handling of standard IT-applications, preferably Google suite
Knowledge of Workday HR Processes
You bring the following qualifications: University degree, HR preferred
Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages are a plus.
Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
#J-18808-Ljbffr
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Senior Specialist - Employee Lifecycle Management (HR Operations)
Petaling Jaya, Selangor
F. Hoffmann-La Roche AG
Posted 12 days ago
Job Viewed
Job Description
Senior Specialist - Employee Lifecycle Management (HR Operations) page is loaded# Senior Specialist - Employee Lifecycle Management (HR Operations)locations:
Petaling Jayatime type:
Tempo integralposted on:
Publicado hojetime left to apply:
Data de término: 30 de novembro de 2025 (Mais de 30 dias restantes para se candidatar)job requisition id:
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,
where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.# # The PositionAt Roche, we named our HR lifecycle support team “ELM”, which stands for Employee Lifecycle Management.The ELM team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.As an ELM Senior Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).You are also contributing to the continuous improvement of the HR Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of HR Support Solutions. You need a broad understanding across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.**Responsibilities***Service Delivery*** Execute system data maintenance and administrative activities in support of HR business processes (e.g. Attract To Onboard, Redeploy To Retire, Assess To Reward)* Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting. Ensure consistent and reliable service delivery for customers serviced. Ensure end to end ownership of resolution.* Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns* Supports Global HR Centers of Excellence in system maintenance activities.* Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.* Actively participate in the development and implementation of continuous improvement initiatives. Participating and partially leading project activities as required. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.* Provide guidance and advisory to first level support teams. Behave as role model to team members, showing positive and flexible attitude. Coach and train newcomers* Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs).* HR and Servicing tool as well as process superuser activities, such as community participation, info sharing, issue escalation and training delivery* Update SWIs and local SOP documentation* Escalation management.* Ensure operations according to defined KPIs and SLAs.* Ensure regulatory compliance in line with the countries, customers, and regulations.**Cross-Functional Collaboration*** Build relationships with HR colleagues within the HR Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.* Collaborate with peers within region and globally to ensure the HR Support Solutions network provides consistent and effective services to our customers.* Achieve our HR Support Solutions vision by driving global consistency through collaboration.**Outputs & Deliverables*** Continuous contribution to the improvement of the performance of the Shared Service Centre* Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)* Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback)**Who you are**In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.You bring the following skills and competencies:* Experience in a shared service center, preferably in an HR services environment. HR generalist know-how.* Proven track record of being able to deliver in a matrix organization.* Ability to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to thrive in an ambiguous environment. Ability to navigate complex HR data structureFurther requirements* We are seeing an individual with a degree and 2-5
years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.* Experienced and efficient handling of standard IT-applications, preferably Google suite* Knowledge of Workday HR Processes* You bring the following qualifications: University degree, HR preferred* Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages are a plus.# Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.**Roche is an Equal Opportunity Employer.** #J-18808-Ljbffr
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Data de término: 30 de novembro de 2025 (Mais de 30 dias restantes para se candidatar)job requisition id:
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,
where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.# # The PositionAt Roche, we named our HR lifecycle support team “ELM”, which stands for Employee Lifecycle Management.The ELM team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.As an ELM Senior Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).You are also contributing to the continuous improvement of the HR Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of HR Support Solutions. You need a broad understanding across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.**Responsibilities***Service Delivery*** Execute system data maintenance and administrative activities in support of HR business processes (e.g. Attract To Onboard, Redeploy To Retire, Assess To Reward)* Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting. Ensure consistent and reliable service delivery for customers serviced. Ensure end to end ownership of resolution.* Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns* Supports Global HR Centers of Excellence in system maintenance activities.* Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.* Actively participate in the development and implementation of continuous improvement initiatives. Participating and partially leading project activities as required. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.* Provide guidance and advisory to first level support teams. Behave as role model to team members, showing positive and flexible attitude. Coach and train newcomers* Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs).* HR and Servicing tool as well as process superuser activities, such as community participation, info sharing, issue escalation and training delivery* Update SWIs and local SOP documentation* Escalation management.* Ensure operations according to defined KPIs and SLAs.* Ensure regulatory compliance in line with the countries, customers, and regulations.**Cross-Functional Collaboration*** Build relationships with HR colleagues within the HR Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.* Collaborate with peers within region and globally to ensure the HR Support Solutions network provides consistent and effective services to our customers.* Achieve our HR Support Solutions vision by driving global consistency through collaboration.**Outputs & Deliverables*** Continuous contribution to the improvement of the performance of the Shared Service Centre* Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)* Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback)**Who you are**In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.You bring the following skills and competencies:* Experience in a shared service center, preferably in an HR services environment. HR generalist know-how.* Proven track record of being able to deliver in a matrix organization.* Ability to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to thrive in an ambiguous environment. Ability to navigate complex HR data structureFurther requirements* We are seeing an individual with a degree and 2-5
years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.* Experienced and efficient handling of standard IT-applications, preferably Google suite* Knowledge of Workday HR Processes* You bring the following qualifications: University degree, HR preferred* Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages are a plus.# Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let’s build a healthier future, together.**Roche is an Equal Opportunity Employer.** #J-18808-Ljbffr
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