983 Csp jobs in Malaysia

JOB TITLE: Customer Strategy and Planning Assistant Manager
FUNCTION: Customer Strategy & Planning
ABOUT UNILEVER
Be part of the world's most successful, purpose-led business. Work with brands that are well- loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life- giving us a unique opportunity to build a brighter future.
Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you.
PURPOSE OF THE ROLE
A critical role focused on representing the voice of Customer Business Development (CBD) across the organization, provide key integration touchpoints around commercial planning and governance and driving the category and channel strategy and associated pricing and promo policies and build brands' equity. You will lead the development and deployment of a channel strategy for New Brands and drive profitable growth. By working cross functionally, you will deliver the trade category toolkit, which outlines a 6 P strategy for each brand.
KEY RESPONSIBILITIES
Deliver category strategy and sales target
+ Provide a detailed analysis on actual sales vs forecast result and propose the rolling channel or chain action plans to the management.
+ Deliver National Category Building Plan and trade review cum promotion evaluation with respective customer.
+ Work jointly with brand managers to assess category opportunities and analyze competitor and channel behaviors for annual plan, forecast and identify areas of opportunity.
+ Plan, execute and evaluate options jointly with Key Accounts for tailor made promotion to enhance retailers' commitment and integrating promotion plans with marketing plans.
+ Costing, pricing, forecasting, drafting of trade letters and premium sourcing with Brand/Key Account Managers.
+ Communicate with the sales team on any marketing/trade marketing initiatives to ensure smooth operation during implementation.
+ Prepares, analyses and presents category review.
+ Co-lead the category management project and implement thematic promotions and space/category management projects.
+ Work together with team members on POSM development and implementation.
+ Work jointly with brand team to generate actionable deliverables and differentiate visibility triggers through integrating research shopper insights.
Manage Channel and Shopper Insights
+ Collating best practice in the region that translates shopper insights into actions.
+ Conduct a periodic survey on distribution, placement, pricing and competitors' activities via monthly store check or retail audit.
+ Collate research on shoppers' habit studies to provide insights for our various channel implementations to influence location, space, communication and promotions at Point of Purchase.
Supply Chain Management
+ Responsible for launch volume projection for NPD products.
+ Joint responsible with supply chain to deliver Forecast Accuracy and Slow-Moving Obsolete Stocks KPI.
Commercial Management
+ Track and maintain channel investments and P&L as well as ensuring investments (non- contractual) remain within plan.
+ Measure and review category performance by channel.
+ Support customer/category specific category management projects.
Net Revenue Management
+ Responsible to drive Net Revenue Strategy Revenue realization and to improve capability for Net Revenue Maximization, including the acquisition and processing of appropriate data, performance monitoring and reviewing, with constant improvement.
+ Build Pack-Price strategy recommendations. Performs price analysis - elasticity by brand/pack/channel, competitive positioning, and internal profitability status, to draw up detailed Brand pricing actions per channel per portfolio.
+ Track Category Pack Price (PPP) by channel, to perform pack size profitability/positioning (at sales channel level, to overlay on Brand strategies)
+ Perform analysis to review historical promotional activities to draw up guidelines and recommend allocation of trade promotion budget by channel and category.
ESSENTIAL EXPERIENCE/SKILL/KNOWLEDGE
+ Bachelor's Degree.
+ 2-4 years relevant working experience in Customer Strategy & Planning, Trade Marketing in the FMCG industry.
+ Experience in relevant field sales or trade marketing (spaceman) experience.
DESIRABLE EXPERIENCE/SKILL/KNOWLEDGE
+ Demonstrated knowledge of the market brands, products and customers.
+ Strong influencing skills for both peers and stakeholders to represent CBD needs.
+ Proven accountability and able to focus and drive critical topics and empower others
+ Proven skills in collaboration.
+ Demonstrated self-starter with the ability to deliver results in a lean, agile organization.
+ Able to synthesize various data inputs to shape strategy and executable actions.
+ Strong data analytical skills, strategic thinking. Able to synthesize various data inputs to shape strategy and executable actions.
+ Proven work experience in external market data tools such as Nielsen Answers, Mailer Track and Kantar Panel.
+ Demonstrated analytical and conceptual problem-solving ability; excellent oral and written communication skills, including presentation skills.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:

Client Support Admin Lead

As the Client Support Admin Lead, you will oversee the Client Admin Support team within the warehouse to ensure a smooth and accurate e-commerce fulfillment process from order receipt to delivery. You will be the key liaison between the e-business and product teams, warehouse operations, and last-mile logistics partners, driving operational excellence and customer satisfaction for the FBP Division.

Leveraging Your Unique Experiences, You Will…

• Lead, train, and manage a high-performing Client Support Admin team to meet operational KPIs and service standards.
• Coordinate order fulfillment from picking and packing through to final delivery, ensuring accuracy and timeliness aligned with SLAs.
• Collaborate closely with e-commerce, product, DC operations, finance, and logistics stakeholders to ensure seamless processes.
• Oversee daily inventory management, including stock tracking, cycle counts, and loss claim resolution to maintain 100% inventory accuracy.
• Support e-commerce projects and system improvements, liaising with TDS and other teams to ensure smooth order processing.
• Maintain strong vendor and stakeholder relationships to foster effective cross-functional communication and issue resolution.
  
  
  

You are energized by…

• Leading and developing a team within a dynamic, fast-paced e-commerce environment.
• Managing complex order lifecycles and resolving operational challenges.
• Driving accuracy and efficiency in inventory control and daily fulfillment operations.
• Collaborating with multiple teams to improve processes and customer experience.
  
  
  

What You Can Bring To The Team…

• 2–3 years of experience in inventory control with supervisory responsibilities.
• A Diploma in Operations Management, Supply Chain, or related business discipline.
• Strong leadership, communication, and interpersonal skills to manage diverse teams and stakeholders.
• Proficiency in English and Bahasa Malaysia, with Mandarin as a plus.
• Technical aptitude to support system improvements and collaborate on process enhancements.
  
  
  

At CHANEL, we believe the uniqueness of each individual increases the diversity and vibrancy of our teams, and we foster an inclusive culture so that everyone can perform at their best. We strongly encourage your application, and value the perspective and experience you can bring to CHANEL. #J-18808-Ljbffr

Role: Assistant Client Support Officer

Location: Cyberjaya, Malaysia (On-site)

We are working with a global technology services provider supporting enterprise clients across multiple regions. As part of their expanding operations in Malaysia, they are seeking a detail-oriented, Cantonese-speaking professional to join their Managed Services division.

Role

The Assistant Client Support Officer is an entry-level position within the client service team, supporting day-to-day operations of the service desk. This individual will handle administrative and coordination duties, support ticket handling processes, and ensure prompt and professional communication with clients across the region.

Responsibilities

• Provide administrative and coordination support to the Client Service Desk team.
• Receive, validate, and log client service requests, ensuring accuracy and completeness of information.
• Support in triaging requests by ensuring proper categorization and escalation of incidents.
• Maintain detailed documentation and records related to service desk activities and client interactions.
• Coordinate updates to clients on the progress of their requests, maintaining a high standard of customer service.
• Ensure service tickets are closed in a timely and satisfactory manner with relevant notes.
• Collaborate closely with internal teams to ensure seamless resolution of issues.
• Communicate in a clear, respectful, and professional manner in both Cantonese and English.
• Work in a 24x7 shift structure based on a defined roster.

Requirements

• Strong verbal and written communication skills in both English and Cantonese (to communicate with clients in Hong Kong).
• Demonstrates professionalism and integrity in client communication and service delivery.
• Attention to detail and ability to follow structured processes.
• Proactive attitude with willingness to learn in a fast-paced environment.
• Ability to work well independently or with minimal supervision.
• Comfortable working in rotating shifts including nights, weekends, and holidays.

Qualifications & Experience

• At least High School Certification or equivalent; fresh graduates are welcome to apply.
• Basic understanding of IT service or call center operations is advantageous.
• Previous experience in administrative or client support functions is a plus.
• Must be able to work on-site in Cyberjaya, Malaysia.

#J-18808-Ljbffr

Client Support Admin Lead

As the Client Support Admin Lead, you will oversee the Client Admin Support team within the warehouse to ensure a smooth and accurate e-commerce fulfillment process from order receipt to delivery. You will be the key liaison between the e-business and product teams, warehouse operations, and last-mile logistics partners, driving operational excellence and customer satisfaction for the FBP Division.

Leveraging Your Unique Experiences, You Will…

Lead, train, and manage a high-performing Client Support Admin team to meet operational KPIs and service standards. Coordinate order fulfillment from picking and packing through to final delivery, ensuring accuracy and timeliness aligned with SLAs. Collaborate closely with e-commerce, product, DC operations, finance, and logistics stakeholders to ensure seamless processes. Oversee daily inventory management, including stock tracking, cycle counts, and loss claim resolution to maintain 100% inventory accuracy. Support e-commerce projects and system improvements, liaising with TDS and other teams to ensure smooth order processing. Maintain strong vendor and stakeholder relationships to foster effective cross-functional communication and issue resolution.

You are energized by…

Leading and developing a team within a dynamic, fast-paced e-commerce environment. Managing complex order lifecycles and resolving operational challenges. Driving accuracy and efficiency in inventory control and daily fulfillment operations. Collaborating with multiple teams to improve processes and customer experience.

What You Can Bring To The Team…

2–3 years of experience in inventory control with supervisory responsibilities. A Diploma in Operations Management, Supply Chain, or related business discipline. Strong leadership, communication, and interpersonal skills to manage diverse teams and stakeholders. Proficiency in English and Bahasa Malaysia, with Mandarin as a plus. Technical aptitude to support system improvements and collaborate on process enhancements.

At CHANEL, we believe the uniqueness of each individual increases the diversity and vibrancy of our teams, and we foster an inclusive culture so that everyone can perform at their best. We strongly encourage your application, and value the perspective and experience you can bring to CHANEL. #J-18808-Ljbffr

Role: Assistant Client Support Officer Location: Cyberjaya, Malaysia (On-site) We are working with a global technology services provider supporting enterprise clients across multiple regions. As part of their expanding operations in Malaysia, they are seeking a detail-oriented, Cantonese-speaking professional to join their Managed Services division. Role The Assistant Client Support Officer is an entry-level position within the client service team, supporting day-to-day operations of the service desk. This individual will handle administrative and coordination duties, support ticket handling processes, and ensure prompt and professional communication with clients across the region. Responsibilities Provide administrative and coordination support to the Client Service Desk team. Receive, validate, and log client service requests, ensuring accuracy and completeness of information. Support in triaging requests by ensuring proper categorization and escalation of incidents. Maintain detailed documentation and records related to service desk activities and client interactions. Coordinate updates to clients on the progress of their requests, maintaining a high standard of customer service. Ensure service tickets are closed in a timely and satisfactory manner with relevant notes. Collaborate closely with internal teams to ensure seamless resolution of issues. Communicate in a clear, respectful, and professional manner in both Cantonese and English. Work in a 24x7 shift structure based on a defined roster. Requirements Strong verbal and written communication skills in both English and Cantonese (to communicate with clients in Hong Kong). Demonstrates professionalism and integrity in client communication and service delivery. Attention to detail and ability to follow structured processes. Proactive attitude with willingness to learn in a fast-paced environment. Ability to work well independently or with minimal supervision. Comfortable working in rotating shifts including nights, weekends, and holidays. Qualifications & Experience At least High School Certification or equivalent; fresh graduates are welcome to apply. Basic understanding of IT service or call center operations is advantageous. Previous experience in administrative or client support functions is a plus. Must be able to work on-site in Cyberjaya, Malaysia.

#J-18808-Ljbffr

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.

Job Description

What you'll be doing

Key Responsibilities:

• Provides an administrative support service to the Managed Services Client Service Desk team.
• Provides entry level administrative tasks as required by the team.
• May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
• Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
• Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
• Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.
• Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.
• Performs any other related task as required.
  
  

Knowledge and Attributes:

• Ambitious self-starter with ability to work under general direction.
• Ability to use sound judgment to escalate an issue to a higher level.
• Demonstrates ability to interact with a variety of stakeholders.
• Demonstrates required integrity to ensure excellent client service and retention.
• Good attention to detail and client focused.
• Effective verbal and written communication skills.
• Ability to work in 24X7 shift structure, based on a defined roster as required
  
  

Academic Qualifications and Certifications:

• High School Certification
  
  

Required Experience:

• Basic level years of experience
• Basic experience level in the Technology Industry and Call Centre environment
• Able to speak Cantonese to work with clients from Hong Kong
• Fresh graduates are encouraged to apply
• Able to work in Cyberjaya (On-site)
  
  

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. #J-18808-Ljbffr

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.

Key responsibilities:

• Provides an administrative support service to the Managed Services Client Service Desk team.
• Provides entry level administrative tasks as required by the team.
• May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
• Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
• Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
• Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.
• Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.
• Performs any other related task as required.
  
  

To thrive in this role, you need to have:

• Ambitious self-starter with ability to work under general direction.
• Ability to use sound judgment to escalate an issue to a higher level.
• Demonstrates ability to interact with a variety of stakeholders.
• Demonstrates required integrity to ensure excellent client service and retention.
• Good attention to detail and client focused.
• Effective verbal and written communication skills.
• Ability to work in 24X7 shift structure, based on a defined roster as required
  
  

Academic qualifications and certifications:

• High School Certification
  
  

Required experience:

• Basic level years of experience
• Basic experience level in the Technology Industry and Call Centre environment
• Able to speak Cantonese to work with clients from Hong Kong
• Fresh graduates are encouraged to apply
• Able to work in Cyberjaya (On-site)
  
  

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

#J-18808-Ljbffr

Assistant Client Support Officer, Customer Service page is loadedAssistant Client Support Officer, Customer Service Apply remote type On-site Working locations Cyberjaya, Malaysia time type Full time posted on Posted 10 Days Ago job requisition id R-132570

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery. Key responsibilities:

• Provides an administrative support service to the Managed Services Client Service Desk team.
• Provides entry level administrative tasks as required by the team.
• May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
• Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
• Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
• Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.
• Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Ambitious self-starter with ability to work under general direction.
• Ability to use sound judgment to escalate an issue to a higher level.
• Demonstrates ability to interact with a variety of stakeholders.
• Demonstrates required integrity to ensure excellent client service and retention.
• Good attention to detail and client focused.
• Effective verbal and written communication skills.
• Ability to work in 24X7 shift structure, based on a defined roster as required

Academic qualifications and certifications:

• High School Certification

Required experience:

• Basic level years of experience

• Basic experience level in the Technology Industry and Call Centre environment

• Able to speak Cantonese to work with clients from Hong Kong

• Fresh graduates are encouraged to apply

• Able to work in Cyberjaya (On-site)

Workplace type :

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Similar Jobs (3) Assistant Client Support Officer, Customer Service remote type On-site Working locations Cyberjaya, Malaysia time type Full time posted on Posted 15 Days AgoAssistant Client Support Officer, Customer Service (Cantonese) remote type On-site Working locations Cyberjaya, Malaysia time type Full time posted on Posted 10 Days AgoCustomer Service Officer locations Cyberjaya, Malaysia time type Full time posted on Posted 30+ Days Ago

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?

Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

#J-18808-Ljbffr

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key responsibilities:**
+ Provides an administrative support service to the Managed Services Client Service Desk team.
+ Provides entry level administrative tasks as required by the team.
+ May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
+ Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
+ Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
+ Ensures all relevant documents related to the tickets / requests are maintained, including the client's information.
+ Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Ambitious self-starter with ability to work under general direction.
+ Ability to use sound judgment to escalate an issue to a higher level.
+ Demonstrates ability to interact with a variety of stakeholders.
+ Demonstrates required integrity to ensure excellent client service and retention.
+ Good attention to detail and client focused.
+ Effective verbal and written communication skills.
+ Ability to work in 24X7 shift structure, based on a defined roster as required
**Academic qualifications and certifications:**
+ High School Certification
**Required experience:**
+ Basic level years of experience
+ Basic experience level in the Technology Industry and Call Centre environment
+ Able to speak Cantonese to work with clients from Hong Kong
+ Fresh graduates are encouraged to apply
+ Able to work in Cyberjaya (On-site)
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.