What Jobs are available for Crm Systems in Malaysia?
Showing 126 Crm Systems jobs in Malaysia
Customer Relationship Management Manager
Posted 1 day ago
Job Viewed
Job Description
Design and implement CRM strategies that improve customer satisfaction, retention, and loyalty, while creating meaningful post‑purchase engagement.
Develop creative methods to maintain customer interaction after purchase, ensuring continuous support from the company even when no active sales representative is in contact.
Maintain and optimize the CRM platform to ensure data accuracy, seamless automation, and efficient workflows, with all data accessible for reference, analysis, and reporting.
Create and execute loyalty programs, after‑sales communication strategies, and educational content to build trust, strengthen relationships, and encourage repeat purchases.
Deliver a consistent and supportive experience across every stage of the customer journey, working closely with cross‑functional teams.
Monitor and evaluate CRM campaign effectiveness, emphasizing post‑purchase metrics such as repeat purchase rate, customer activity, and feedback.
Ensure CRM practices comply with relevant regulations and data privacy laws, safeguarding customer trust and business integrity.
Stay updated on CRM trends, tools, and technologies to introduce innovative solutions that enhance customer engagement and strengthen long‑term bonds.
Qualifications
Bachelor’s degree in Business Administration, Marketing or a related field.
Minimum of 5 years of experience in CRM management, customer experience or a related field.
Strong analytical skills with the ability to interpret data and generate actionable insights.
Excellent communication and interpersonal skills to collaborate with internal teams and engage customers effectively.
Experience in customer segmentation, retention strategies and loyalty programs.
Knowledge of data protection regulations and CRM best practices.
Ability to manage multiple tasks in a fast‑paced environment.
Salary Range RM 8,000 - RM 10,000
Seniority Level Mid‑Senior level
Employment Type Full‑time
Industries Retail Health and Personal Care Products
Location Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted 1 week ago
#J-18808-Ljbffr
Is this job a match or a miss?
Customer Relationship Management Executive
Posted 7 days ago
Job Viewed
Job Description
Overview
Customer Relationship Management Executive role with responsibilities centered on managing customer communications, providing exchange rate information, and maintaining client relationships. Responsibilities
Manage customer communication mainly via chat messaging, with occasional phone calls. Provide customers with accurate and up-to-date exchange rate information. Build and maintain strong relationships with clients to encourage repeat business and trust. Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing. Ensure transaction statements are prepared and delivered to clients in a timely manner. Forward finalized statements from the operations department to clients. Work closely with internal teams to ensure smooth and efficient processing of customer transactions. Maintain a professional, responsive, and customer-focused approach at all times. Qualifications
Minimum SPM or higher qualification. Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients. Customer Services experience is an advantage (fresh graduates are welcome to apply). High attention to detail, with the ability to manage rates and transaction information accurately. Good time-management and problem-solving skills. Comfortable working with chat-based communication. Immediate availability will be prioritized. Basic computer skills (Google Docs, Excel, Gmail, etc.). Willing to work on a rotating weekend schedule and perform overtime when required. Benefits
Attractive performance bonus (up to 4 digits monthly) Cash out unused annual leave Monthly transportation and parking allowance
#J-18808-Ljbffr
Is this job a match or a miss?
Customer Relationship Management Executive
Posted 7 days ago
Job Viewed
Job Description
Customer Relationship Management Executive
role at
MHA Consultancy Services Sdn Bhd
Base pay range This range is provided by MHA Consultancy Services Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Responsibility
Manage customer communication mainly via chat messaging, with occasional phone calls.
Provide customers with accurate and up-to-date exchange rate information.
Build and maintain strong relationships with clients to encourage repeat business and trust.
Negotiate exchange rates with customers and obtain agreement before passing instructions to the relevant department for processing.
Ensure transaction statements are prepared and delivered to clients in a timely manner.
Forward finalized statements from the operations department to clients.
Work closely with internal teams to ensure smooth and efficient processing of customer transactions.
Maintain a professional, responsive, and customer-focused approach at all times.
Job Requirements
Minimum SPM or higher qualification.
Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred). We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients.
Customer Services experience is an advantage (fresh graduates are welcome to apply).
High attention to detail, with the ability to manage rates and transaction information accurately.
Good time-management and problem-solving skills.
Comfortable working with chat-based communication.
Immediate availability will be prioritized.
Basic computer skills (Google Docs, Excel, Gmail, etc.).
Willing to work on a rotating weekend schedule and perform overtime when required.
Job Benefits
Attractive performance bonus (up to 4 digits monthly)
Cash out unused annual leave
Monthly transportation and parking allowance
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries: Human Resources Services
Referrals increase your chances of interviewing at MHA Consultancy Services Sdn Bhd.
#J-18808-Ljbffr
Is this job a match or a miss?
Customer Relationship Management Executive
Posted 15 days ago
Job Viewed
Job Description
Responsibilities
Assist in setting up and executing CRM campaigns across email, Whatsapp, app push, and other owned channels.
Coordinate campaign timelines, audience lists, and creative assets to ensure timely and accurate delivery.
Help monitor campaign performance and ensure proper tracking is in place.
Support the use of customer data to segment audiences based on behavior, preferences, and lifecycle stages.
Work with the team to tailor messaging for different customer segments to increase engagement and retention.
Assist in building and maintaining automated customer journeys (e.g., welcome, activation, churn prevention, reactivation).
Test and troubleshoot customer journeys to ensure correct logic, timing, and delivery.
Compile CRM reports and dashboards to measure campaign effectiveness and customer engagement.
Help analyze key performance indicators (open rates, CTR, conversions, etc.) and suggest areas for improvement.
Learn and use CRM tools (e.g., Netcore, MoEngage, CleverTap, or similar) to execute campaigns and manage customer data.
Maintain database hygiene and ensure data accuracy in CRM systems.
Qualifications
Bachelor’s degree in Marketing, Communications, Business, or related field.
1–2 years of experience working in CRM, marketing automation, or a customer engagement role
Familiarity with CRM or email marketing platforms is a plus.
Strong attention to detail and a data-driven mindset.
Good communication skills and the ability to work well in a collaborative environment.
Eagerness to learn and grow in a CRM-focused marketing role.
Details
Seniority level: Associate
Employment type: Full-time
Job function: Analyst and Marketing
Industries: Internet Marketplace Platforms
Location & Compensation Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Salary: MYR 2,800.00 – MYR 3,000.00
#J-18808-Ljbffr
Is this job a match or a miss?
Customer Relationship Management Executive
Posted 15 days ago
Job Viewed
Job Description
Date Closed: 26 Feb, 2026
Job Description Responsibilities:
Manage and maintain strong relationships with existing clients, ensuring their needs and expectations are consistently met
Serve as the main point of contact for customer inquiries, issues, and feedback, and ensure prompt resolution
Coordinate and support Business Development initiatives, including client meetings, presentations, and proposal preparation
Requirements:
Bachelor’s Degree in Finance, Business Administration, or related field
Minimum 1–2 years of experience in customer relations, sales support, or business development
We Welcome You to Join Our Team
Please fill up the form below.
* denotes a required field
Job applied for
Name *
E-mail *
Contact *
Preferred Department *
Deposit Resume *
(Please include recent personal photo in your resume. Maximum file size allowed for upload is 15MB.)
Please retype the number *
#J-18808-Ljbffr
Is this job a match or a miss?
Customer Relationship Management Specialist
Posted 16 days ago
Job Viewed
Job Description
HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Dynamics 365 Developer to join our team in Kuala Lumpur. This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals. What you'll be doing Development:
Develop and maintain custom solutions within the Dynamics 365 platform, including plugins, workflows, custom entities, and business process flows. System Customization & Configuration:
Customize and configure Dynamics CRM to meet business requirements, including forms, views, dashboards, and security roles. Support and maintenance:
Provide technical and troubleshooting support for both on-premises and cloud-based Dynamics CRM environments, addressing user issues and system defects. Integration:
Integrate Dynamics CRM with other internal and third-party systems using APIs, web services, and data migration tools. Data Management:
Manage data imports, exports, and migration processes to ensure data integrity and accuracy. Documentation:
Create and maintain technical documentation for new and existing solutions, configurations, and processes. What we're looking for Bachelor's or Master's degree in Information Technology. 6+ years of experience as a CRM Dynamics developer, with experience in supporting end-users. Proven experience in Microsoft Dynamics development and support, with an emphasis on cloud versions and understanding of on-premises ones. Power BI knowledge is a plus. Work experience in the Finance, Banking, or Insurance industry is preferred. Autonomy, proactivity, listening, and advising are soft skills that we will be vigilant on. We are an equal opportunities employer and welcome applications from all qualified candidates.
#J-18808-Ljbffr
Is this job a match or a miss?
Customer Relationship Management Manager (CRM)
Posted 4 days ago
Job Viewed
Job Description
Customer Relationship Management (CRM) Manager
to be part of their dynamic team in
Puchong .
Job Responsibilities
Design and implement CRM strategies that improve customer satisfaction, retention, and loyalty, while also creating meaningful post-purchase engagement.
Develop creative methods to maintain customer interaction after purchase, ensuring customers feel continuous support from the company, even in cases without active sales representative contact.
Maintain and optimize the CRM platform to ensure data accuracy, seamless automation, and efficient workflows with all data accessible for reference, analysis, and reporting.
Create and execute loyalty programs, after-sales communication strategies, and educational content to build trust, strengthen relationships, and encourage repeat purchases.
Deliver a consistent and supportive experience across every stage of the customer journey, working closely with cross-functional teams.
Monitor and evaluate CRM campaign effectiveness, emphasizing post-purchase metrics such as repeat purchase rate, customer activity, and feedback.
Ensure CRM practices comply with relevant regulations and data privacy laws, safeguarding customer trust and business integrity.
Stay updated on CRM trends, tools, and technologies to introduce innovative solutions that enhance customer engagement and strengthen long-term bonds.
Job Requirements
Minimum a Bachelor's Degree in any relevant field.
At least 6 years of working experience in CRM Management, customer experience or related field where 2 years in lead/ managerial level.
Experience in customer segmentation, retention strategies and loyalty programs.
Knowledge of data protection regulations and CRM best practices.
Ability to manage multiple job in a fast-paced environment.
Excellent communication and interpersonal skills to collaborate with internal teams and engage customers effectively
Able to communicate in English & Mandarin (Due to business nature)
Working Hour Monday - Friday, 9:00am - 6:00pm
Only shortlisted candidate will be notify.
#J-18808-Ljbffr
Is this job a match or a miss?
Be The First To Know
About the latest Crm systems Jobs in Malaysia !
Customer Relationship Management Manager (CRM)
Posted 17 days ago
Job Viewed
Job Description
Company Background:
Our client is a growing MLM company specializing in wellness products. In line with their expansion, they are looking for a Customer Relationship Management (CRM) Manager to be part of their dynamic team in Puchong .
Job Responsibilities:
- Design and implement CRM strategies that improve customer satisfaction, retention, and loyalty, while also creating meaningful post-purchase engagement.
- Develop creative methods to maintain customer interaction after purchase, ensuring customers feel continuous support from the company, even in cases without active sales representative contact.
- Maintain and optimize the CRM platform to ensure data accuracy, seamless automation, and efficient workflows with all data accessible for reference, analysis, and reporting.
- Create and execute loyalty programs, after-sales communication strategies, and educational content to build trust, strengthen relationships, and encourage repeat purchases.
- Deliver a consistent and supportive experience across every stage of the customer journey, working closely with cross-functional teams.
- Monitor and evaluate CRM campaign effectiveness, emphasizing post-purchase metrics such as repeat purchase rate, customer activity, and feedback.
- Ensure CRM practices comply with relevant regulations and data privacy laws, safeguarding customer trust and business integrity.
- Stay updated on CRM trends, tools, and technologies to introduce innovative solutions that enhance customer engagement and strengthen long-term bonds.
Job Requirements:
- Minimum a Bachelor's Degree in any relevant field.
- At least 6 years of working experience in CRM Management, customer experience or related field where 2 years in lead/ managerial level.
- Experience in customer segmentation, retention strategies and loyalty programs.
- Knowledge of data protection regulations and CRM best practices.
- Ability to manage multiple job in a fast-paced environment.
- Excellent communication and interpersonal skills to collaborate with internal teams and engage customers effectively
- Able to communicate in English & Mandarin (Due to business nature)
Working Hour:
Monday - Friday, 9:00am - 6:00pm
Only shortlisted candidate will be notify.
Is this job a match or a miss?
Senior Sap Customer Relationship Management Consultant
Posted 16 days ago
Job Viewed
Job Description
Overview Senior SAP CRM Consultant responsible for SAP CRM implementation, configuration, and support across Sales, Service, Marketing, Interaction Center, and Partner Channel integrations.
Requirements
5+ years SAP CRM implementation/configuration/support
Profound SAP CRM module knowledge (Sales/Service/Marketing/IC/Partner Channel); familiar with SAP and non-SAP integration
Proficient in CRM configuration tools; ABAP basics, WebClient UI; data migration experience preferred
Job Details
Seniority level: Director
Employment type: Contract
Job function: Consulting
Industries: Business Consulting and Services
#J-18808-Ljbffr
Is this job a match or a miss?
AI Training Environment Developer - Linux System Administration
Posted 15 days ago
Job Viewed
Job Description
AI Training Environment Developer - Linux System Administration at Lavu Tech Solutions Sdn Bhd. This individual contributor role reports to the Manager of the Global Factory IT group. We are looking for a sharp, driven, and autonomy-loving team member to join our IT team to shape and build efficient self-learning applications. The contractor will be involved in developing an AI Development and Model Training environment to support global AI Solutions development needs. Key Responsibilities
Design and develop a global AI Training environment that dynamically allocates compute and GPU resources based on model training requirements. Integrate the training environment with the existing Factory MLOps platform for model tracking, cataloging, and deployment using tools such as MLFlow and KServe. Develop a common UI portal for Data Scientists and Communities of Practitioners (CoP) to access the environment, and provide APIs for integration with other factory systems. Collaborate with teams across different sites and departments to ensure the environment meets stakeholder requirements. Implement the environment across Seagates hybrid infrastructure, including AWS cloud and on-premises systems. Support departmental usage tracking and billing through a chargeback model. Provide technical support to users encountering issues. Qualifications
Bachelors or Masters degree in Computer Science or a related field. Outstanding analytical and problem-solving skills. Familiarity with containerized environments, Kubernetes/Docker, and Rancher. Strong understanding of data structures, microservices application design, network protocols, publish-subscribe models, JSON. Proficiency in Python, VueJS, and web services. Experience with virtual machines (VMs), containerized systems, and cloud infrastructure basics (AWS). Operating system experience in Linux. Proven experience in Linux system administration and containerized system development. Hands-on experience with messaging technologies such as RabbitMQ or Kafka. Understanding of GenAI, AI/ML solution architecture, and deployment in manufacturing environments. Excellent communication skills, stakeholder engagement, and team collaboration. Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries
Data Infrastructure and Analytics, Technology, Information and Internet, and Software Development
#J-18808-Ljbffr
Is this job a match or a miss?