What Jobs are available for Crm Specialist in Malaysia?
Showing 81 Crm Specialist jobs in Malaysia
Social Media & CRM Specialist
Posted 10 days ago
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Job Description
Report to Digital Marketing Manager to lead and manage all assigned CRM and social media in-house Build, plan and implement overall CRM and Social Media strategy and manage the proposed strategy from end-to-end, including ROI and KPI measurements Manage CRM and social media related campaigns including but not limited to: Content Marketing – across multiple digital/social media channels in multiple languages (English & BM) to drive campaign/product awareness, engagement and conversion. Create and optimize blog content, ensuring alignment with SEO best practices and brand objectives. Social media channels management (Facebook, Instagram, TikTok, YouTube, LinkedIn, XHS, etc) – content creation, strategy and query responding across all social media channels and owned platforms. Digital Campaigns – Plan, execute, and monitor Go-To-Market (GTM) and Country Marketing Fund (CMF) strategies, including Influencer (KOL) Marketing and Affiliate programs CRM & Email Marketing – Design and implement email marketing campaigns, customer segmentation, and database management. Leverage data to create personalized marketing initiatives and improve customer retention. SEO - Plan, develop and implement SEO strategy. Monitor and provide report based on the tools available Loyalty Program Management – Lead the ROG Loyalty Program, ensuring seamless customer experiences and program growth. Reporting & Analytics – Monitor and analyze social media, CRM, and campaign KPIs, delivering regular reports with insights and recommendations for improvement. Collaboration – Work effectively with internal teams, management, and external vendors (e.g., agency partners). Other Tasks – Execute activities based on quarterly marketing plans, budget control, and any additional assignments from management. Qualifications
Must possess a Degree/Diploma in Marketing / Public Relations / Mass Communications / Business / Advertising or a recognized college education in a related discipline At least three (3) years of working experience in the CRM and Social Media field, mandatory to have hands-on experience in CRM, Social Media campaign setup and KOL management. Must possess strong interest in IT, gadgets, hardware, components and/or desktop solutions. Good command of English and Bahasa Malaysia, both spoken and written. Able to communicate in Chinese would be an added advantage. Display a proactive, positive and agile attitude, friendly personality, ability to interact with various groups/levels of people, willing to learn for self-improvement and possess keen attention to details.
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CRM & Website Specialist
Posted 2 days ago
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Senior CRM Support Specialist MYR
Posted 2 days ago
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Job Description
Role Summary:
Provide day‑to‑day support and administration of all CRM systems, including user access/security administration, problem logs reporting, user helpdesk, and system housekeeping. Assist with business design & functional support for CRM implementation & enhancements; engage stakeholders to drive continuous improvements and higher adoption.
Key Responsibilities
Support day‑to‑day operation & administration of all CRM systems, including user access/security administration, problem logs reporting, user helpdesk, and system housekeeping duties.
Assist with providing effective Business Design & Functional Support for CRM implementation & enhancements (change requests).
Engage stakeholders to produce continuous improvements in enriching CRM system functionality to drive higher adoption and active usage of the features.
Use knowledge of CRM systems to recommend and facilitate change requests and system enhancements raised by users.
Perform system housekeeping, user administration, campaign creation & leads loading.
Explore opportunities with users to expand their usage of the CRM system.
Gather, articulate and translate user requirements into change request/enhancement requirements.
Conduct testing and ensure proper system implementation and documentation.
Coordinate with stakeholders in Retail Banking, Operations, Group Technologies COE (CRM) and CRM vendors.
Requirements
University degree or equivalent in IT/Computer Science/Information Systems, or Business Administration.
Minimum 3‑5 years’ working experience in IT or Management Consultancy or Project Management of large-scale projects, preferably in banking & financial services.
Preferably with prior experience with CRM & CRM-related technology.
Motivates and inspires others to adopt and increase active usage of CRM systems.
Strong problem‑solving skills to support issue resolution.
Resourceful and able to leverage network effectively.
Focus on creating value for the customer and improving efficiency & effectiveness of the organization.
Ability to collaborate with stakeholders across different business levels to align on requirements.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Location Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Employment Type Full‑time
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Marketing Automation Specialist
Posted 1 day ago
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Job Description
We are seeking a
Marketing Automation Specialist (Contract, Remote)
to support our APAC marketing operations. The ideal candidate will have hands-on expertise in
Marketo
and
Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities
Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications
Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities
Associate Employment type
Contract Job function
Marketing Industries
IT Services and IT Consulting
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Marketing Automation Specialist
Posted 16 days ago
Job Viewed
Job Description
We are seeking a
Marketing Automation Specialist (Contract, Remote)
to support our APAC marketing operations. The ideal candidate will have hands-on expertise in
Marketo
and
Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities
Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications
Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities
Associate Employment type
Contract Job function
Marketing Industries
IT Services and IT Consulting
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Marketing Automation Specialist
Posted 16 days ago
Job Viewed
Job Description
We are seeking a
Marketing Automation Specialist (Contract, Remote)
to support our APAC marketing operations. The ideal candidate will have hands-on expertise in
Marketo
and
Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities
Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications
Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities
Associate Employment type
Contract Job function
Marketing Industries
IT Services and IT Consulting
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Marketing Automation Specialist
Posted 16 days ago
Job Viewed
Job Description
We are seeking a
Marketing Automation Specialist (Contract, Remote)
to support our APAC marketing operations. The ideal candidate will have hands-on expertise in
Marketo
and
Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities
Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications
Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities
Associate Employment type
Contract Job function
Marketing Industries
IT Services and IT Consulting
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Marketing Automation Specialist
Posted 16 days ago
Job Viewed
Job Description
We are seeking a
Marketing Automation Specialist (Contract, Remote)
to support our APAC marketing operations. The ideal candidate will have hands-on expertise in
Marketo
and
Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities
Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications
Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities
Associate Employment type
Contract Job function
Marketing Industries
IT Services and IT Consulting
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Marketing Automation Specialist
Posted 16 days ago
Job Viewed
Job Description
We are seeking a
Marketing Automation Specialist (Contract, Remote)
to support our APAC marketing operations. The ideal candidate will have hands-on expertise in
Marketo
and
Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities
Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications
Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities
Associate Employment type
Contract Job function
Marketing Industries
IT Services and IT Consulting
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Marketing Automation Specialist
Posted 16 days ago
Job Viewed
Job Description
We are seeking a
Marketing Automation Specialist (Contract, Remote)
to support our APAC marketing operations. The ideal candidate will have hands-on expertise in
Marketo
and
Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities
Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications
Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities
Associate Employment type
Contract Job function
Marketing Industries
IT Services and IT Consulting
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