What Jobs are available for Crm Specialist in Malaysia?

Showing 81 Crm Specialist jobs in Malaysia

Social Media & CRM Specialist

Kuala Lumpur, Kuala Lumpur ASUS

Posted 10 days ago

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Job Description

Responsibilities

Report to Digital Marketing Manager to lead and manage all assigned CRM and social media in-house Build, plan and implement overall CRM and Social Media strategy and manage the proposed strategy from end-to-end, including ROI and KPI measurements Manage CRM and social media related campaigns including but not limited to: Content Marketing – across multiple digital/social media channels in multiple languages (English & BM) to drive campaign/product awareness, engagement and conversion. Create and optimize blog content, ensuring alignment with SEO best practices and brand objectives. Social media channels management (Facebook, Instagram, TikTok, YouTube, LinkedIn, XHS, etc) – content creation, strategy and query responding across all social media channels and owned platforms. Digital Campaigns – Plan, execute, and monitor Go-To-Market (GTM) and Country Marketing Fund (CMF) strategies, including Influencer (KOL) Marketing and Affiliate programs CRM & Email Marketing – Design and implement email marketing campaigns, customer segmentation, and database management. Leverage data to create personalized marketing initiatives and improve customer retention. SEO - Plan, develop and implement SEO strategy. Monitor and provide report based on the tools available Loyalty Program Management – Lead the ROG Loyalty Program, ensuring seamless customer experiences and program growth. Reporting & Analytics – Monitor and analyze social media, CRM, and campaign KPIs, delivering regular reports with insights and recommendations for improvement. Collaboration – Work effectively with internal teams, management, and external vendors (e.g., agency partners). Other Tasks – Execute activities based on quarterly marketing plans, budget control, and any additional assignments from management. Qualifications

Must possess a Degree/Diploma in Marketing / Public Relations / Mass Communications / Business / Advertising or a recognized college education in a related discipline At least three (3) years of working experience in the CRM and Social Media field, mandatory to have hands-on experience in CRM, Social Media campaign setup and KOL management. Must possess strong interest in IT, gadgets, hardware, components and/or desktop solutions. Good command of English and Bahasa Malaysia, both spoken and written. Able to communicate in Chinese would be an added advantage. Display a proactive, positive and agile attitude, friendly personality, ability to interact with various groups/levels of people, willing to learn for self-improvement and possess keen attention to details.

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CRM & Website Specialist

Kuala Lumpur, Kuala Lumpur Elite Beauty Asia

Posted 2 days ago

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Job Description

We are looking for a data-driven and customer-obsessed CRM & Website Specialist as the first hire in our dedicated Marketing Department. Your mission is twofold: to build our Customer Relationship Management (CRM) system from scratch and to own the marketing performance and optimization of our corporate website. You will be the expert on our customer lifecycle, using data and automation to foster loyalty and maximize lifetime value. You will work closely with our E-commerce, Marketing, and Design teams to ensure a seamless brand experience from first visit to loyal advocate. Key Responsibilities CRM Strategy & Lifecycle Marketing: Develop and implement our first-ever CRM and retention strategy. Select, set up, and manage our CRM/company Website. Build, automate, and optimize all email & SMS marketing flows (Welcome Series, Abandoned Cart, Post-Purchase, Win-back, Loyalty Programs). Segment our customer base for highly targeted and personalized campaigns based on purchase history, engagement, and preferences. Track, analyze, and report on CRM KPIs like customer LTV, retention rate, email revenue, and engagement rates. Website Management & Conversion Optimization: Own the marketing performance of our Shopify website, focusing on user experience, content, and conversion rate optimization (CRO). Collaborate with designers to brief, build, and implement new landing pages, site content, and promotional banners. Use Google Analytics 4 (GA4) to generate insights and run A/B tests to improve site performance. Manage basic on-page SEO and ensure all marketing tracking pixels are correctly implemented. Cross-Functional Collaboration: Partner with the E-commerce Team: Leverage their sales data and insights to inform your CRM strategy. Ensure all promotions and product launches are supported by effective CRM campaigns. Liaise with Design: Provide clear, actionable creative briefs for all CRM and website assets (emails, landing pages, site banners). Collaborate with Marketing: Work with team members on paid social/ads to ensure a consistent message from acquisition to retention. Must-Haves: 3+ years of hands‑on experience in CRM/Lifecycle Marketing or Marketing Operations. Direct, hands‑on experience with a CRM/Marketing Automation platform. Experience managing and optimizing a Shopify website for conversions. Strong analytical skills with proficiency in Google Analytics 4 (GA4) and the ability to turn data into actionable recommendations. Excellent project management and communication skills, with a proven ability to partner effectively with other teams. A builder's mentality: you are proactive, resourceful, and excited to create systems from scratch. FMCG Manufacturing 11‑50 employees BUZ is a holistic family care brand originated from Singapore and currently has presence in Singapore, Malaysia, Vietnam & Thailand. It offers a wide range of products that aim to protect, nurture our little ones and the whole family, ensuring they are always safe from harm.

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Senior CRM Support Specialist MYR

Kuala Lumpur, Kuala Lumpur Net2Source (N2S)

Posted 2 days ago

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Job Description

Senior CRM Support Specialist – MYR Net2Source Inc. is a Global Workforce Solutions Company headquartered in New Brunswick, NJ, with offices in the U.S. and global operations in Canada, UK, Europe, UAE, Malaysia, Australia, China, Singapore, and India. Net2Source offers a wide gamut of consulting solutions customized to specific client needs including but not limited to Application Development, Workforce Management, and Project Consulting.

Role Summary:

Provide day‑to‑day support and administration of all CRM systems, including user access/security administration, problem logs reporting, user helpdesk, and system housekeeping. Assist with business design & functional support for CRM implementation & enhancements; engage stakeholders to drive continuous improvements and higher adoption.

Key Responsibilities

Support day‑to‑day operation & administration of all CRM systems, including user access/security administration, problem logs reporting, user helpdesk, and system housekeeping duties.

Assist with providing effective Business Design & Functional Support for CRM implementation & enhancements (change requests).

Engage stakeholders to produce continuous improvements in enriching CRM system functionality to drive higher adoption and active usage of the features.

Use knowledge of CRM systems to recommend and facilitate change requests and system enhancements raised by users.

Perform system housekeeping, user administration, campaign creation & leads loading.

Explore opportunities with users to expand their usage of the CRM system.

Gather, articulate and translate user requirements into change request/enhancement requirements.

Conduct testing and ensure proper system implementation and documentation.

Coordinate with stakeholders in Retail Banking, Operations, Group Technologies COE (CRM) and CRM vendors.

Requirements

University degree or equivalent in IT/Computer Science/Information Systems, or Business Administration.

Minimum 3‑5 years’ working experience in IT or Management Consultancy or Project Management of large-scale projects, preferably in banking & financial services.

Preferably with prior experience with CRM & CRM-related technology.

Motivates and inspires others to adopt and increase active usage of CRM systems.

Strong problem‑solving skills to support issue resolution.

Resourceful and able to leverage network effectively.

Focus on creating value for the customer and improving efficiency & effectiveness of the organization.

Ability to collaborate with stakeholders across different business levels to align on requirements.

Excellent verbal and written communication skills.

Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Location Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Employment Type Full‑time

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Marketing Automation Specialist

Kuala Lumpur, Kuala Lumpur Digital

Posted 1 day ago

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Job Description

Overview

We are seeking a

Marketing Automation Specialist (Contract, Remote)

to support our APAC marketing operations. The ideal candidate will have hands-on expertise in

Marketo

and

Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities

Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications

Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities

Associate Employment type

Contract Job function

Marketing Industries

IT Services and IT Consulting

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Marketing Automation Specialist

Johor, Johor Digital

Posted 16 days ago

Job Viewed

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Job Description

Overview

We are seeking a

Marketing Automation Specialist (Contract, Remote)

to support our APAC marketing operations. The ideal candidate will have hands-on expertise in

Marketo

and

Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities

Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications

Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities

Associate Employment type

Contract Job function

Marketing Industries

IT Services and IT Consulting

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Marketing Automation Specialist

Seremban, Negeri Sembilan Digital

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

We are seeking a

Marketing Automation Specialist (Contract, Remote)

to support our APAC marketing operations. The ideal candidate will have hands-on expertise in

Marketo

and

Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities

Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications

Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities

Associate Employment type

Contract Job function

Marketing Industries

IT Services and IT Consulting

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Marketing Automation Specialist

Kuantan, Pahang Digital

Posted 16 days ago

Job Viewed

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Job Description

Overview

We are seeking a

Marketing Automation Specialist (Contract, Remote)

to support our APAC marketing operations. The ideal candidate will have hands-on expertise in

Marketo

and

Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities

Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications

Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities

Associate Employment type

Contract Job function

Marketing Industries

IT Services and IT Consulting

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Marketing Automation Specialist

Subang Jaya, Selangor Digital

Posted 16 days ago

Job Viewed

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Job Description

Overview

We are seeking a

Marketing Automation Specialist (Contract, Remote)

to support our APAC marketing operations. The ideal candidate will have hands-on expertise in

Marketo

and

Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities

Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications

Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities

Associate Employment type

Contract Job function

Marketing Industries

IT Services and IT Consulting

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Marketing Automation Specialist

Kuala Lumpur, Kuala Lumpur Digital

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

We are seeking a

Marketing Automation Specialist (Contract, Remote)

to support our APAC marketing operations. The ideal candidate will have hands-on expertise in

Marketo

and

Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities

Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications

Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities

Associate Employment type

Contract Job function

Marketing Industries

IT Services and IT Consulting

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Marketing Automation Specialist

Kuala Selangor, Selangor Digital

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

We are seeking a

Marketing Automation Specialist (Contract, Remote)

to support our APAC marketing operations. The ideal candidate will have hands-on expertise in

Marketo

and

Salesforce , with a strong background in building and optimizing lifecycle processes, lead management, and campaign execution. You will play a key role in ensuring seamless automation, efficient pipeline conversion, and scalable marketing operations. Responsibilities

Manage and optimize Marketo and Salesforce workflows to support campaign execution and reporting Build, monitor, and improve lead lifecycle processes, including MQL-SQL pipeline conversion Collaborate with regional marketing teams across APAC to align automation processes with business goals Develop dashboards and reports to track campaign performance and lead funnel metrics Ensure data accuracy, governance, and compliance across marketing systems Support integration between marketing automation tools, CRM, and other platforms as required Qualifications

Proven experience with Marketo and Salesforce in a marketing automation capacity Strong understanding of demand generation and lead lifecycle management Experience working with APAC or global teams across multiple time zones Analytical mindset with the ability to translate data into actionable insights Strong communication and collaboration skills, with a detail-oriented approach Agency or in-house background in B2B marketing operations is a plus Seniorities

Associate Employment type

Contract Job function

Marketing Industries

IT Services and IT Consulting

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