90 Crm Specialist jobs in Malaysia

This job is for a

CRM Marketing Specialist at TDG , ideal for those who enjoy working with data and creativity. You will design campaigns, optimize customer journeys, and work with advanced tech tools. We are seeking a

CRM Marketing, Junior Specialist

to join our digital growth team at

TDG . The role involves executing targeted campaigns using messaging and CRM platforms, automating customer journeys, and optimizing marketing workflows through data-driven methods. You will manage communications across the customer lifecycle using tools like SleekFlow, Manychat, and other Martech platforms. Key Responsibilities Plan, execute, and optimize messaging and email campaigns via platforms such as SleekFlow, Manychat, Mailchimp, or similar Develop audience segmentation, automation flows, and CRM triggers across different funnel stages Maintain structured and current CRM data for campaign use Create reporting dashboards and analyze data to enhance conversion rates and engagement Collaborate with content, creative, and sales teams to ensure alignment and timely execution Manage platform integrations, troubleshoot issues, and ensure operational accuracy Suggest and implement improvements based on data insights and campaign performance Job Requirements Bachelor’s Degree in Marketing, Information Systems, Business, or related field 1–3 years of experience in CRM, marketing automation, or campaign roles Fresh graduates are welcome to apply Basic knowledge of platforms like SleekFlow, Manychat, Mailchimp, Salesforce, etc. Familiarity with website CMS (e.g., WordPress), form integrations, and data connectors (e.g., Zapier, Make) Strong analytical skills, attention to detail, and ability to meet deadlines Proficiency in Excel or Google Sheets for data manipulation and reporting Skills CRM Software Marketing Automation Email Marketing Automation HubSpot CRM Microsoft Excel Time Management Project Management Multitasking Company Benefits Customized Wellness Program subsidy (Medical, Optical, Dental, Gym, Yoga) Car Park Allowance (eligible employees) Loyalty Bonus up to RM 1,000,000 (eligible) Modern Office & Luxury Pantry with free coffee, ice cream, snacks Prime location near TTDI MRT, Jaya Grocer, and 3 Damansara Shopping Mall Fast career progression, with potential promotions twice a year for high performers TDG is committed to revolutionizing customer engagement by blending marketing art with technological precision, harnessing first-party data to enhance acquisition, retention, and loyalty.

#J-18808-Ljbffr

Dynamics 365 Technical Consultant – Hybrid (Bangsar, Malaysia)

Location: Bangsar, Malaysia (Hybrid)

Experience: 3+ years

What you’ll do:

• Work with business teams to understand needs and turn them into solutions using Dynamics 365 CE and Power Platform .
• Customize and configure D365 Sales, Customer Service, and Project Operations .
• Build workflows, plugins, and custom features with C#, .NET, and JavaScript .
• Take part in Agile projects – planning, coding, testing, and reviews.
• Solve technical issues, improve performance, and support post go-live.
• Provide support (L2–L3) , check system health, deploy updates, and keep systems stable.

What we’re looking for:

• Degree in Computer Science, IT, or similar.
• 3+ years of experience working with Dynamics 365 Customer Engagement .
• Hands-on skills in customizing and extending D365 (workflows, plugins, integrations).
• Experience with Power Apps, Power Automate, Power BI .
• Microsoft certifications (PL-400, MB-400, MB-210, MB-230) are a big plus.

#J-18808-Ljbffr

Dynamics 365 Technical Consultant – Hybrid (Bangsar, Malaysia) Location:

Bangsar, Malaysia (Hybrid) Experience:

3+ years What you’ll do: Work with business teams to understand needs and turn them into solutions using

Dynamics 365 CE

and

Power Platform . Customize and configure

D365 Sales, Customer Service, and Project Operations . Build workflows, plugins, and custom features with

C#, .NET, and JavaScript . Take part in Agile projects – planning, coding, testing, and reviews. Solve technical issues, improve performance, and support post go-live. Provide

support (L2–L3) , check system health, deploy updates, and keep systems stable. What we’re looking for: Degree in Computer Science, IT, or similar. 3+ years of experience

working with

Dynamics 365 Customer Engagement . Hands-on skills in customizing and extending D365 (workflows, plugins, integrations). Experience with

Power Apps, Power Automate, Power BI . Microsoft certifications (PL-400, MB-400, MB-210, MB-230) are a big plus.

#J-18808-Ljbffr

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub .

Description and Requirements

Key Responsibilities:

• Design, develop, and maintain customer master data structures and databases.
• Ensure the accuracy and completeness of customer data through validation processes.
• Collaborate with cross-functional teams to gather data requirements and enhance data quality.
• Implement data governance policies and practices to manage customer data lifecycle.
• Conduct data quality assessments and resolve data-related issues in a timely manner.
• Utilize data management tools and technologies to streamline data processes.

Qualifications:

• Proven experience in master data management, particularly with customer data.
• Strong understanding of data modeling concepts and database design.
• Proficiency in SQL and data manipulation tools.
• Experience with data governance frameworks and tools.
• Strong analytical and problem-solving skills.

Preferred Skills:

• Familiarity with MDM systems and data integration methodologies.
• Knowledge of data visualization tools is a plus.
• Excellent communication skills for interacting with stakeholders.

If you require an accommodation to complete this application, please

#J-18808-Ljbffr

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub . Description and Requirements

Key Responsibilities: Design, develop, and maintain customer master data structures and databases. Ensure the accuracy and completeness of customer data through validation processes. Collaborate with cross-functional teams to gather data requirements and enhance data quality. Implement data governance policies and practices to manage customer data lifecycle. Conduct data quality assessments and resolve data-related issues in a timely manner. Utilize data management tools and technologies to streamline data processes. Qualifications: Proven experience in master data management, particularly with customer data. Strong understanding of data modeling concepts and database design. Proficiency in SQL and data manipulation tools. Experience with data governance frameworks and tools. Strong analytical and problem-solving skills. Preferred Skills: Familiarity with MDM systems and data integration methodologies. Knowledge of data visualization tools is a plus. Excellent communication skills for interacting with stakeholders. If you require an accommodation to complete this application, please

#J-18808-Ljbffr

Select how often (in days) to receive an alert:

Date: 22 Aug 2025

Location:

Singapore, Singapore, SG

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

This role is with Deloitte Digital Southeast Asia. Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.

The Director will oversee the strategy, sales, and delivery of our analytics and customer data solutions. You will be responsible for building client relationships, identifying opportunities, and leading cross-functional teams to deliver impactful solutions that drive measurable outcomes. This role requires a dynamic leader with deep expertise in analytics, customer data, and digital transformation, coupled with exceptional leadership and business development skills.

Leadership:

• Lead the practice in developing and executing a strategic vision for analytics and customer data solutions.
• Mentor and manage a team of consultants, data scientists, and technical professionals.
• Foster a culture of innovation, collaboration, and excellence.

Sales and Business Development:

• Develop and execute go-to-market strategies for analytics and customer data services.
• Identify and cultivate new business opportunities, building strong relationships with key clients and stakeholders.
• Achieve sales targets and contribute to revenue growth by driving solution adoption.

Solution Delivery:

• Oversee the design and implementation of end-to-end analytics and customer data solutions.
• Ensure the delivery of high-quality, scalable, and secure solutions that align with client goals and industry best practices.
• Monitor project performance and address any challenges to ensure successful outcomes.

Client Engagement:

• Act as a trusted advisor to clients, providing strategic guidance on leveraging analytics and customer data to achieve business objectives.
• Deliver impactful presentations and reports that communicate insights and recommendations effectively.

Practice Development:

• Stay ahead of industry trends and emerging technologies to ensure our solutions remain cutting-edge.
• Develop frameworks, methodologies, and tools to enhance the practice’s capabilities.
• Drive thought leadership through whitepapers, webinars, and speaking engagements.

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:

• Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte

Requirements:

Bachelor’s degree in Business, Computer Science, Data Science, or a related field; Master’s degree preferred.

15+ years of experience in consulting, with a focus on analytics, customer data, or digital transformation.

Proven track record in sales and business development within a consulting environment.

Strong leadership and team management skills, with the ability to inspire and guide diverse teams.

Deep understanding of analytics platforms, customer data technologies, and related tools

Excellent communication, presentation, and interpersonal skills.

• Experience in leading large global accounts

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

#LI-AZ

Requisition ID: 109528

In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

#J-18808-Ljbffr

Select how often (in days) to receive an alert: Date: 22 Aug 2025 Location: Singapore, Singapore, SG

Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team now! This role is with Deloitte Digital Southeast Asia. Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all. The Director will oversee the strategy, sales, and delivery of our analytics and customer data solutions. You will be responsible for building client relationships, identifying opportunities, and leading cross-functional teams to deliver impactful solutions that drive measurable outcomes. This role requires a dynamic leader with deep expertise in analytics, customer data, and digital transformation, coupled with exceptional leadership and business development skills. Leadership: Lead the practice in developing and executing a strategic vision for analytics and customer data solutions. Mentor and manage a team of consultants, data scientists, and technical professionals. Foster a culture of innovation, collaboration, and excellence. Sales and Business Development: Develop and execute go-to-market strategies for analytics and customer data services. Identify and cultivate new business opportunities, building strong relationships with key clients and stakeholders. Achieve sales targets and contribute to revenue growth by driving solution adoption. Solution Delivery: Oversee the design and implementation of end-to-end analytics and customer data solutions. Ensure the delivery of high-quality, scalable, and secure solutions that align with client goals and industry best practices. Monitor project performance and address any challenges to ensure successful outcomes. Client Engagement: Act as a trusted advisor to clients, providing strategic guidance on leveraging analytics and customer data to achieve business objectives. Deliver impactful presentations and reports that communicate insights and recommendations effectively. Practice Development: Stay ahead of industry trends and emerging technologies to ensure our solutions remain cutting-edge. Develop frameworks, methodologies, and tools to enhance the practice’s capabilities. Drive thought leadership through whitepapers, webinars, and speaking engagements. Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to: Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams. Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations. Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success. Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others. Actively manages the business to deliver maximum value to Deloitte and to external stakeholders. Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte

Requirements: Bachelor’s degree in Business, Computer Science, Data Science, or a related field; Master’s degree preferred. 15+ years of experience in consulting, with a focus on analytics, customer data, or digital transformation. Proven track record in sales and business development within a consulting environment. Strong leadership and team management skills, with the ability to inspire and guide diverse teams. Deep understanding of analytics platforms, customer data technologies, and related tools Excellent communication, presentation, and interpersonal skills. Experience in leading large global accounts Due to volume of applications, we regret only shortlisted candidates will be notified. Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. #LI-AZ Requisition ID: 109528 In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

#J-18808-Ljbffr

Marketing Automation Specialist page is loadedMarketing Automation Specialist Apply remote type Hybrid time type Full time posted on Posted 5 Days Ago job requisition id JR103077

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The purpose of the Marketing Automation Specialist role is to streamline and optimize inbound marketing processes, enhance user-to-user and customer-to-user conversion rates, and foster collaboration between Marketing and Sales teams.

Additionally, this role involves integrating CRM strategies, generating performance reports, refining email campaigns, and contributing to data-driven initiatives, all aimed at achieving more effective and efficient marketing outcomes.

Responsibilities:

• Inbound Marketing Process Review: Review existing inbound marketing processes to identify areas for optimization and efficiency.
• Inbound Marketing Procedure Standardization: Create and maintain documentation to standardize and improve inbound marketing procedures.
• Collaboration with Sales: Build and sustain strong relationships with sales representatives to ensure seamless communication between the Marketing and Sales departments.
• CRM Strategy Integration: Collaborate with cross-functional teams to ensure that CRM strategies and tools are fully integrated into the organization's overall approach.
• Campaign Performance Reports: Generate detailed campaign performance reports, focusing on key metrics such as open rate, click-through rate, and conversion rate.
• Data Selection and Segmentation: Assist in data selection and segmentation tasks, including the preparation of campaign criteria and verifying the compatibility of marketing automation systems.
• Email Campaign Performance Tracking: Monitor and measure email campaign performance, making data-backed recommendations for optimizations.
• Email Marketing Campaigns Enhancement: Work closely with the Content and Design teams to enhance the quality and effectiveness of email marketing campaigns.
• Customer-to-user Conversion Rate Optimization: Contribute to initiatives aimed at improving customer-to-user conversion rates through targeted campaigns and personalized strategies.
• Create communication flows for each stage of the product-led customer journey, which include onboarding, engagement and retention.
• Lead Conversion Rate Optimization: Contribute to initiatives aimed at improving lead conversion rates through targeted campaigns and personalized strategies.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field
• 2–3 years of hands-on experience in email marketing automation
• Previous experience in B2B and SaaS is an advantage
• Understanding of marketing funnels and experience with CRM integrations
• Strong analytical skills with the ability to translate data into actionable insights
• Excellent time management and communication skills
• Ability to manage competing priorities in a fast-paced, collaborative environment

When you become a part of Infobip you can expect:

• Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool.
• Work with the world’s leading companies and impact how they communicate with their users!
• Opportunity knocks. Often.
• Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
• Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
• Connect globally – Work with people from all over the world. We put the “global” in globalization.
• Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities .Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

Similar Jobs (3) Partner Marketing Specialist remote type Hybrid locations Kuala Lumpur (Malaysia) time type Full time posted on Posted 30+ Days AgoIntegrated Marketing Specialist remote type Hybrid locations 2 Locations time type Full time posted on Posted 4 Days AgoIntegrated Marketing Specialist remote type Hybrid locations Jakarta (Indonesia) time type Full time posted on Posted 20 Days Ago

Join the Infobip team!

If you are passionate about mobile technology, software development or global business, apply now so we can find out how well we fit together.

#J-18808-Ljbffr

Joey Yap Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

As a Marketing Automation Specialist , you’ll play a key role in setting up and managing automated marketing campaigns. Your work will help ensure customers get the right messages at the right time, improving engagement and driving business growth.

Key Responsibilities

• Improve Customer Journeys with ensure every step of the marketing funnel flows smoothly and nurtures leads effectively.
• Create Automation Workflows by set up and manage automated emails, lead scoring, and campaign tracking.
• Work with top marketing platforms or best tools to enhance efficiency and personalization.
• Follow the latest trend by research and integrate new tools or strategies to improve marketing performance.
• Track key metrics, review campaign performance, and make data-driven improvements.
• Set up workflows, create email content, and ensure campaigns run smoothly.
• Work closely with others team such as marketing, sales, and other departments to align automation efforts with company goals.
  
  

Key Requirement

• Bachelor’s Diploma or degree in Marketing, Business, or a related field with experience in marketing automation.
• Knowledge of marketing automation platforms, email marketing, and campaign tracking.
• Ability to analyze data, spot trends, and make improvements based on insights.
• Strong organizational skills to ensure accuracy in campaign execution.
• Willingness to explore new tools and keep up with marketing trends.
• Great communication skills and the ability to collaborate with different teams.
  
  

Extra Skills

• Experience with B2B marketing automation.
• Knowledge of A/B testing and personalization strategies.
• Basic understanding of HTML, CSS, or data integration.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Professional Training and Coaching

Referrals increase your chances of interviewing at Joey Yap Group by 2x

Get notified about new Marketing Automation Specialist jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

E-Commerce Digital Marketing Specialist (MYSG)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Digital Marketing Specialist (Social Media)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Internship - Digital Experience & Marketing (E-Commerce)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Marketing Automation Manager, Regional Marketing

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr