791 Corporate Travel Consultant Malaysia jobs in Malaysia

Join to apply for the Corporate Travel Consultant, Malaysia role at Flight Centre Travel Group

1 year ago Be among the first 25 applicants

Join to apply for the Corporate Travel Consultant, Malaysia role at Flight Centre Travel Group

Get AI-powered advice on this job and more exclusive features.

About The Opportunity

At FCM, our aim is to make the complex simple. As a Corporate Travel Consultant, your opinions are highly valued by our busy corporate clients. You are the expert who will assist our clients with business travel arrangements including air, car, hotel, and ground transportation reservations by suggesting the best solutions to them. This is backed by the reach and negotiating power of a global company, we are able to source the most competitive daily prices on airfares, car rentals and hotels for our Corporate Travelers. Every request is unique and tailored to our client’s requirement thus no two cases are the same!

About The Opportunity

At FCM, our aim is to make the complex simple. As a Corporate Travel Consultant, your opinions are highly valued by our busy corporate clients. You are the expert who will assist our clients with business travel arrangements including air, car, hotel, and ground transportation reservations by suggesting the best solutions to them. This is backed by the reach and negotiating power of a global company, we are able to source the most competitive daily prices on airfares, car rentals and hotels for our Corporate Travelers. Every request is unique and tailored to our client’s requirement thus no two cases are the same!

On top of that, you need to

• Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles, ticketing, tickets exchanges/changes, booking hotels and cars in GDS.
• Able to relate to clients at various levels within their organizations using diplomacy and tact
• You will need to bring in prior experience in Corporate operations environment, with experience in ticketing, scripting, changes and exchanges to complex multi-segment international fares and Passenger Name Records (PNR's).
• Demonstrating a strong curiosity in keeping yourself updated with travel destinations, strong communication skill, possess excellent geography and GDS knowledge are second nature to you. This will empower you to provide our clients with a world class customer service experience.
  
  

In return for your hard work , you will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

• We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
• Uncapped sales commission structure
• Travel perks - you'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
• Career opportunities - as a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or in one of our 2,500 plus offices around the world.
  
  

Apply NOW if you want to be part of an amazing and vibrant culture that is the perfect fit for what you are looking for!

#FCMAS

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Travel Arrangements

Referrals increase your chances of interviewing at Flight Centre Travel Group by 2x

Get notified about new Corporate Travel Consultant jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

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Join to apply for the

Corporate Travel Consultant, Malaysia

role at

Flight Centre Travel Group 1 year ago Be among the first 25 applicants Join to apply for the

Corporate Travel Consultant, Malaysia

role at

Flight Centre Travel Group Get AI-powered advice on this job and more exclusive features. About The Opportunity

At FCM, our aim is to make the complex simple. As a Corporate Travel Consultant, your opinions are highly valued by our busy corporate clients. You are the expert who will assist our clients with business travel arrangements including air, car, hotel, and ground transportation reservations by suggesting the best solutions to them. This is backed by the reach and negotiating power of a global company, we are able to source the most competitive daily prices on airfares, car rentals and hotels for our Corporate Travelers. Every request is unique and tailored to our client’s requirement thus no two cases are the same! About The Opportunity

At FCM, our aim is to make the complex simple. As a Corporate Travel Consultant, your opinions are highly valued by our busy corporate clients. You are the expert who will assist our clients with business travel arrangements including air, car, hotel, and ground transportation reservations by suggesting the best solutions to them. This is backed by the reach and negotiating power of a global company, we are able to source the most competitive daily prices on airfares, car rentals and hotels for our Corporate Travelers. Every request is unique and tailored to our client’s requirement thus no two cases are the same!

On top of that, you need to

Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles, ticketing, tickets exchanges/changes, booking hotels and cars in GDS. Able to relate to clients at various levels within their organizations using diplomacy and tact You will need to bring in prior experience in Corporate operations environment, with experience in ticketing, scripting, changes and exchanges to complex multi-segment international fares and Passenger Name Records (PNR's). Demonstrating a strong curiosity in keeping yourself updated with travel destinations, strong communication skill, possess excellent geography and GDS knowledge are second nature to you. This will empower you to provide our clients with a world class customer service experience.

In return for

your hard work , you will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Uncapped sales commission structure Travel perks - you'll have access to plenty of industry discounts to ensure you continue to broaden your horizons Career opportunities - as a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or in one of our 2,500 plus offices around the world.

Apply NOW

if you want to be part of an

amazing and vibrant culture

that is the perfect fit for what you are looking for!

#FCMAS

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Travel Arrangements Referrals increase your chances of interviewing at Flight Centre Travel Group by 2x Get notified about new Corporate Travel Consultant jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Join to apply for the

Corporate Travel Consultant, Malaysia

role at

FCM Travel Asia

About The Opportunity

At FCM, our aim is to make the complex simple. As a Corporate Travel Consultant, your opinions are highly valued by our busy corporate clients. You will assist clients with business travel arrangements including air, car, hotel, and ground transportation reservations by suggesting the best solutions. Our global reach and negotiating power allow us to source competitive prices on airfares, car rentals, and hotels. Each request is unique and tailored to the client's requirements, ensuring no two cases are the same.

On top of that, you need to:

Follow company procedures, account guidelines, and customer service standards in making travel arrangements, building Passenger Name Records (PNRs) and profiles, ticketing, exchanges/changes, and booking hotels and cars in GDS.

Relate to clients at various organizational levels using diplomacy and tact.

Bring prior experience in a corporate operations environment, with expertise in ticketing, scripting, changes, exchanges, and handling complex multi-segment international fares and PNRs.

Demonstrate strong curiosity about travel destinations, excellent communication skills, and strong knowledge of geography and GDS systems to provide world-class customer service.

In return, you'll receive a competitive salary, relevant training, career advancement opportunities, and global job prospects.

Enjoy paid annual leave for your travel adventures.

Benefit from an uncapped sales commission structure.

Access industry discounts and travel perks.

Advance your career locally or internationally across our 2,500+ offices worldwide.

Apply NOW

to be part of an

amazing and vibrant culture

that matches your aspirations!

Seniority level Entry level

Employment type Full-time

Job function Management and Manufacturing

Industries Travel Arrangements

Referrals increase your chances of interviewing at FCM Travel Asia by 2x.

Get notified about new Corporate Travel Consultant jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

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This company is an aesthetic clinic licensed under the Ministry of Health Malaysia (Kementerian Kesihatan Malaysia, KKM). As a rapidly growing and developing organization, they have ambitious plans to expand their presence across Malaysia. Leveraging advanced technology, the clinic offers high-end services to its customers. This newly established clinic is located in Bangsar, Kuala Lumpur.

Job Responsibilities:

• Provide excellent customer service to clients in person, over the phone, and via email.
  
• Schedule appointments and consultations, ensuring accuracy and efficiency.
  
• Greet clients upon arrival and ensure they feel welcome and comfortable.
  
• Assist clients with product selection, providing information on features, benefits, and usage.
  
• Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
  
• Maintain cleanliness and organization of the reception and waiting areas.
  
• Answer inquiries and address concerns promptly and professionally.
  
• Assist with administrative tasks such as filing, data entry, and inventory management.
  
• Collaborate with other team members to ensure a smooth and seamless customer experience.
  
• Promote and upsell additional products and services to clients as appropriate.
  

Job Requirements:

• High school diploma or equivalent; additional education or training in customer service is a plus.
  
• Proven experience in a customer service role, preferably in the aesthetic industry.
  
• Excellent communication and interpersonal skills, with a friendly and professional demeanor.
  
• Strong organizational and multitasking abilities, with keen attention to detail.
  
• Ability to work effectively in a fast-paced environment and remain calm under pressure.
  
• Proficiency in computer skills, including MS Office and appointment scheduling software.
  
• Knowledge of aesthetic treatments, products, and procedures is desirable.
  
• Willingness to learn and adapt to new technologies and procedures.
  
• Ability to maintain confidentiality and handle sensitive information with discretion.
  
• Flexibility to work evenings, weekends, and holidays as needed.
  
• Commission and discounts for in-house aesthetic services

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About the role

We are seeking an exceptional Customer Service Representative to join our dynamic team at DGSOL MARKETING'. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their needs are met in a timely and professional manner. This full-time role is based in Kuching Sarawak.

What you'll be doing

• Responding to customer inquiries and requests via phone, email, and other communication channels
• Providing accurate and detailed information to customers about our products and services
• Resolving customer issues and complaints in a courteous and efficient manner
• Maintaining detailed records of customer interactions and following up on outstanding issues
• Identifying opportunities to improve customer satisfaction and suggesting ways to enhance our service offerings
• Collaborating with cross-functional teams to ensure a seamless customer experience

What we're looking for

• Excellent communication and interpersonal skills with a friendly and professional demeanor
• Strong problem-solving and critical thinking abilities to effectively handle customer inquiries and complaints
• Proficient in Mandarin is an advantage
• Previous experience in a customer-facing role, preferably in a call centre or customer service environment
• Ability to work in a fast-paced environment and adapt to changing priorities
• A genuine passion for providing exceptional customer service

Apply now to become our next Customer Service superstar!

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Customer Service Role? Do you have customer service experience? How many years' experience do you have as a marketing executive? Which of the following Microsoft Office products are you experienced with? Have you worked in a call centre before? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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Telemarketing:

1. Customer Research and Data Collection

• Gather potential customer contact information through various channels (e.g., phone, online, CRM systems, etc.).
• Ensure the accuracy and completeness of customer data and update it regularly.
• Research market trends, competitors, and customer needs to support future sales strategies.

2. Outbound Calls and Follow-Up

• Establish contact with potential customers via phone and introduce products/services.
• Provide detailed information about products, pricing, and promotions according to customer needs.
• Answer customer inquiries and effectively communicate the value of the product.
• Follow up with potential customers based on feedback and maintain ongoing communication.

Admin:

-solve some PO & invoice for desiccant customer

工作地点：麻坡

工作时间：周一至周五（9am - 6pm）

职位类型：全职

我们正在寻找一位热情、有责任心的客户服务人员，成为我们与客户之间的纽带。如果你善于沟通、喜欢帮助别人，并希望在稳定有成长的环境中工作，这将是你的理想岗位！

岗位职责：

接听客户电话 / 处理线上咨询

解答客户疑问，跟进客户需求

协助处理订单、投诉与售后服务

与销售团队协调，确保客户满意度

我们希望你：

拥有良好的沟通技巧与服务态度

能够熟练操作电脑及基本文书处理

中英文沟通无碍，会方言者优先

有客服或相关经验者为佳（欢迎应届毕业生申请）

我们提供：

友善的团队氛围与系统培训

良好晋升机会与表现奖金

EPF / SOCSO / EIS 及其他公司福利

有兴趣者请将简历发送至：

或WhatsApp我们：

应征日期: 30/07/2025 (9am - 5pm)

加入我们，一起为客户创造更好的服务体验！

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Job Responsibility

Adhere To Safety Practices In The Company 'Safety First'

Responsible for Accurate & Timely Sales Support

• Reply email/whatsapp, send quotation to customers
• Issue Delivery order, Cash sales, Sales Return Note, Replacement
• Delivery Order & Gift voucher
• Handle Customer Enquiries - Pick up phone to answer customer
• inquiries
• Assist in giving valuable solutions to customers or salesmen - for example: short supply, wrong supply & wrong issue of orders
• Help storekeeper to check stock in ERP system
• Order Processing - Take order form salesman & customer, check old price before issue, when we create order over limit must inform salesman & send approved to Account department for check.
• Help salesman /customer to check stock when stock enough quantity in the system, request for photo, size measurement for goods.
  
  

After sales service :-

• Responsible to Verify and Process Warranties
• Confirm whether there are any warranties
• Collect cash bill & photo attached in the machine group.
• Obtain reason for return of goods.
• Participate in yearly annual stock take.
  
  

Other matters as and/or when requested or instructed by your immediate superior or the Management from time to time.

Job Requirements

• Minimum level education SPM
• 1 years related working experience.
• Proficient in Mandarin & English
• Computer literate (Microsoft excel & word)
• Good interpersonal and communication skills with all levels of personnel
  
  

Job Benefits

• Annual Leave
• EPF
• SOCSO

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A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone.

Responsibilities and Accountabilities

• Respond with speed to customer enquiries, and handle and resolve customer complaints.
• Manage customer interactions on the company's social media platforms.
• Provide training to customers when necessary.
• Obtain and evaluate all relevant information to handle product and service enquiries.
• Update and upkeep clients' profiles and databases.
• Sort client data to track target customers and initiate a marketing approach to potential clients.
• Explore efficient alternatives to improve Company's database system.
• Identify and provide feedback from customers for continuous improvement
• Provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims at conversions and brand turnover.
• Escalate critical issues swiftly and accurately to your superior
• Assist the company and management in other related areas when required or requested
• Train and assist other members of the Customer Support Team when required or requested

What are the skills required?

• Minimum (1) one year of similar experience in the field.
• Flexible and quick learner, able to adapt to continuously evolving customer needs and product updates.
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
• Ability to effectively communicate, both written and verbally.

What are the benefits you are looking for?

• Enjoy work-life balance (5 days a week)
• Attractive remuneration and compensation package will be commensurate with experience and qualifications.

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Join to apply for the Customer Service role at Gussmann Technologies

6 days ago Be among the first 25 applicants

Join to apply for the Customer Service role at Gussmann Technologies

Get AI-powered advice on this job and more exclusive features.

Schedule & Arrange Appointments:

Coordinate and confirm customer support appointments, ensuring timely follow-ups.

Job Responsibilities

Schedule & Arrange Appointments:

Coordinate and confirm customer support appointments, ensuring timely follow-ups.

Responses To Customer

Prioritize customer inquiries and plan responses to meet their needs effectively.

Follow Up

Ensure customer issues are resolved by following up after support sessions and escalating if needed.

Document Interactions

Keep accurate records of customer issues, resolutions, and feedback.

Collaborate With Teams

Work with other departments to address customer concerns and improve service.

Maintain Satisfaction

Deliver prompt and professional support to ensure high customer satisfaction.

Tanggungjawab Pekerjaan

Jadual & Atur Temujanji:

Menyelaras dan mengesahkan temujanji sokongan pelanggan, serta memastikan susulan dilakukan tepat pada masanya.

Maklum Balas Kepada Pelanggan

Utamakan pertanyaan pelanggan dan rancang maklum balas bagi memenuhi keperluan mereka dengan berkesan.

Tindak Lanjut

Pastikan isu pelanggan diselesaikan dengan membuat tindak lanjut selepas sesi sokongan dan membuat eskalasi jika perlu.

Dokumentasi Interaksi

Simpan rekod yang tepat mengenai isu pelanggan, penyelesaian, dan maklum balas.

Bekerjasama Dengan Pasukan

Bekerjasama dengan jabatan lain untuk menangani kebimbangan pelanggan dan menambah baik perkhidmatan.

Kekalkan Kepuasan

Memberikan sokongan yang pantas dan profesional untuk memastikan tahap kepuasan pelanggan yang tinggi.

Interested candidates please submit your application through Jobstore

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Customer Service
• Industries Information Services

Referrals increase your chances of interviewing at Gussmann Technologies by 2x

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