52 Corporate Communication jobs in Malaysia

Head of Public Relations and Corporate Communication

Kuala Lumpur, Kuala Lumpur Boost

Posted 1 day ago

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Job Description

Job Role:

Lead and execute the strategic direction of PR, corporate communications, and brand reputation management for Boost and its portfolio of companies & brands. Drive high-impact communication strategies that strengthen corporate image, build stakeholder trust, and support business objectives — including fundraising, regulatory engagement, and brand growth

Job Responsibilities:

  • Develop and implement a long-term corporate and strategic communication plan for Boost and its portfolio, aligned with business goals.
  • Drive initiatives to increase brand and service awareness, including supporting fundraising activities, corporate announcements, and major milestones.
  • Ensure consistent messaging and positioning across all platforms, materials, and brands, acting as the guardian of Boost’s corporate narrative.
  • Build and maintain strong relationships with online/offline publications, journalists, market research firms, industry analysts, and investment communication leads.
  • Coordinate and develop press releases, media kits, and events that reflect Boost’s positioning.
  • Manage interviews, statements, and thought leadership opportunities for senior management, ensuring maximum positive exposure.
  • Oversee overall Public Relation (PR) strategy, including online reputation management
  • Lead crisis communication planning, response, and recovery, safeguarding the company’s and brands’ reputations.
  • Develop and maintain crisis communication playbooks and conduct simulation drills with leadership.
  • Act as the primary escalation point for high-profile issues, ensuring timely and coordinated responses.
  • Serve as the communications bridge between Boost, its brands, and key stakeholders, including customers, media, government, regulators, and industry authorities.
  • Lead, mentor, and develop the PR & Corporate Communications team, fostering a high-performance culture.
  • Coaching the brands spokesperson in handling stakeholders mainly media (ensuring they are media trained for media engagement.)
  • Lead CSR initiatives and manage ESG guidelines and policies to ensure alignment with Boost’s values.
  • Evaluate sponsorships and brand collaboration opportunities against BAMS (Branding, Advertising, Marketing, Sponsorship) guidelines and policy. Be the owner for BAMS and work closely with Gift, Donations, and Sponsorship committee to ensure we are compliant.
  • Establish KPIs and reporting frameworks to measure PR and communications effectiveness, including media reach, share of voice, sentiment analysis, and brand reputation scores.
  • Conduct regular communications audits and competitor benchmarking to refine strategies.
  • Plan and manage the department’s budget, resources, and workflows to ensure efficiency and cost-effectiveness.
  • Oversee procurement and approval processes for PR-related expenses in compliance with company policy.

Experience:

  • At least 10 years of experience working PR or Comms, with at least 3 years in leadership role. Strong leadership, interpersonal, and exceptional written/verbal communications skills in English.
  • Proven track record in media relations in the country and around the region (good to have)
  • Experienced in highly regulated industries is an advantage
  • Constant awareness of business, regulatory, crisis management and stratregic stakeholder engagement, ie: government developments with matters pertaining to portfolios businesses, regulatory/compliance.
  • Experience / understanding of the Tech / internet and startup ecosystem
  • Familiarity and working knowledge of media monitoring platforms
  • Able to manage deal with senior management, shareholders and media to coordinate appropriate response to queries, drive events, marketing/creative teams and agency partners
  • Ability to cooperate and engage with a wide variety of resources, including upper management and stakeholders, clients, and other departments across Axiata Group Opcos
  • Management experience to deal with to shifting priorities, demands and timelines through people, analytical and problem-solving capabilities.
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Head of Public Relations and Corporate Communication

Kuala Lumpur, Kuala Lumpur Boost

Posted 4 days ago

Job Viewed

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Job Description

Job Role: Lead and execute the strategic direction of PR, corporate communications, and brand reputation management for Boost and its portfolio of companies & brands. Drive high-impact communication strategies that strengthen corporate image, build stakeholder trust, and support business objectives — including fundraising, regulatory engagement, and brand growth Job Responsibilities: Develop and implement a long-term corporate and strategic communication plan for Boost and its portfolio, aligned with business goals. Drive initiatives to increase brand and service awareness, including supporting fundraising activities, corporate announcements, and major milestones. Ensure consistent messaging and positioning across all platforms, materials, and brands, acting as the guardian of Boost’s corporate narrative. Build and maintain strong relationships with online/offline publications, journalists, market research firms, industry analysts, and investment communication leads. Coordinate and develop press releases, media kits, and events that reflect Boost’s positioning. Manage interviews, statements, and thought leadership opportunities for senior management, ensuring maximum positive exposure. Oversee overall Public Relation (PR) strategy, including online reputation management Lead crisis communication planning, response, and recovery, safeguarding the company’s and brands’ reputations. Develop and maintain crisis communication playbooks and conduct simulation drills with leadership. Act as the primary escalation point for high-profile issues, ensuring timely and coordinated responses. Serve as the communications bridge between Boost, its brands, and key stakeholders, including customers, media, government, regulators, and industry authorities. Lead, mentor, and develop the PR & Corporate Communications team, fostering a high-performance culture. Coaching the brands spokesperson in handling stakeholders mainly media (ensuring they are media trained for media engagement.) Lead CSR initiatives and manage ESG guidelines and policies to ensure alignment with Boost’s values. Evaluate sponsorships and brand collaboration opportunities against BAMS (Branding, Advertising, Marketing, Sponsorship) guidelines and policy. Be the owner for BAMS and work closely with Gift, Donations, and Sponsorship committee to ensure we are compliant. Establish KPIs and reporting frameworks to measure PR and communications effectiveness, including media reach, share of voice, sentiment analysis, and brand reputation scores. Conduct regular communications audits and competitor benchmarking to refine strategies. Plan and manage the department’s budget, resources, and workflows to ensure efficiency and cost-effectiveness. Oversee procurement and approval processes for PR-related expenses in compliance with company policy. Experience: At least 10 years of experience working PR or Comms, with at least 3 years in leadership role. Strong leadership, interpersonal, and exceptional written/verbal communications skills in English. Proven track record in media relations in the country and around the region (good to have) Experienced in highly regulated industries is an advantage Constant awareness of business, regulatory, crisis management and stratregic stakeholder engagement, ie: government developments with matters pertaining to portfolios businesses, regulatory/compliance. Experience / understanding of the Tech / internet and startup ecosystem Familiarity and working knowledge of media monitoring platforms Able to manage deal with senior management, shareholders and media to coordinate appropriate response to queries, drive events, marketing/creative teams and agency partners Ability to cooperate and engage with a wide variety of resources, including upper management and stakeholders, clients, and other departments across Axiata Group Opcos Management experience to deal with to shifting priorities, demands and timelines through people, analytical and problem-solving capabilities.

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Communication & Corporate Affairs Manager

Kuala Lumpur, Kuala Lumpur Businesslist

Posted 1 day ago

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Job Description

As a Corporate Affairs Manager, you will be leading corporate communications efforts by planning and executing internal and external communication strategies across multiple channels, managing media relations, crisis communication, and creating content for corporate materials. Also:

  • Developing and implementing corporate affairs strategies to protect and enhance the company's reputation, including managing relationships with key government authorities such as MIDA, KKMBursa, JAKIM, regulatory agencies, industry associations, and community groups.
  • Ensuring compliance with regulatory requirements and monitoring industry standards relevant to food manufacturing, while driving corporate social responsibility (CSR) initiatives and community engagement programs.
  • Building and maintaining strong stakeholder relationships with employees, customers, suppliers, investors, and other key parties through effective engagement and communication.
  • Organising and managing corporate events, press conferences, and outreach programs, serving as a spokesperson or liaison when needed.
The Successful Applicant

A successful applicant, you should come with a degree in Mass Communication, Public Relation or a related field. Also:

  • Strong leadership and management skills.
  • Excellent understanding of corporate governance and compliance requirements.
  • Outstanding communication and stakeholder management skills.
  • Proven experience in a similar role within the FMCG industry.
What's on Offer

The opportunity offers a supportive and inclusive work culture.

  • Opportunities for career progression and professional development.
  • Comprehensive benefits package.



This is a great opportunity to join a leading FMCG company in a key leadership role. If you are a strategic thinker with a strong background in corporate affairs and governance, we encourage you to apply.

ContactMeryl YiekQuote job refJN-052025-6751750Phone number #J-18808-Ljbffr
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Communication & Corporate Affairs Manager

Kuala Lumpur, Kuala Lumpur Businesslist

Posted 4 days ago

Job Viewed

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Job Description

As a Corporate Affairs Manager, you will be leading corporate communications efforts by planning and executing internal and external communication strategies across multiple channels, managing media relations, crisis communication, and creating content for corporate materials. Also: Developing and implementing corporate affairs strategies to protect and enhance the company's reputation, including managing relationships with key government authorities such as MIDA, KKMBursa, JAKIM, regulatory agencies, industry associations, and community groups. Ensuring compliance with regulatory requirements and monitoring industry standards relevant to food manufacturing, while driving corporate social responsibility (CSR) initiatives and community engagement programs. Building and maintaining strong stakeholder relationships with employees, customers, suppliers, investors, and other key parties through effective engagement and communication. Organising and managing corporate events, press conferences, and outreach programs, serving as a spokesperson or liaison when needed. The Successful Applicant A successful applicant, you should come with a degree in Mass Communication, Public Relation or a related field. Also: Strong leadership and management skills. Excellent understanding of corporate governance and compliance requirements. Outstanding communication and stakeholder management skills. Proven experience in a similar role within the FMCG industry. What's on Offer The opportunity offers a supportive and inclusive work culture. Opportunities for career progression and professional development. Comprehensive benefits package.

This is a great opportunity to join a leading FMCG company in a key leadership role. If you are a strategic thinker with a strong background in corporate affairs and governance, we encourage you to apply. ContactMeryl YiekQuote job refJN-052025-6751750Phone number #J-18808-Ljbffr
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Manager, Marketing Communication

Kuala Lumpur, Kuala Lumpur Samsung Electronics America

Posted 1 day ago

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Job Description

Position Summary

Lead the end-to-end planning and execution of integrated marketing strategies across ATL (TV, radio, print), digital (social, programmatic, content), and on-ground activations, ensuring consistent brand voice and alignment with business goals.

Role and Responsibilities

  • Lead the end-to-end planning and execution of integrated marketing strategies across ATL (TV, radio, print), digital (social, programmatic, content), and on-ground activations, ensuring consistent brand voice and alignment with business goals.

  • Champion the development and execution of brand and corporate marketing campaigns, driving consumer awareness, brand equity, and sales conversion through a holistic 360° approach.

  • Drive strategic media planning and buying, working closely with external partners, including press, online media, magazines, POSM vendors, outdoor advertising, event agencies, and public relations consultants to negotiate cost-effective and impactful placements.

  • Collaborate cross-functionally with internal teams, including product marketing, retail, digital, and sales teams to ensure campaigns are aligned with business strategies and product roadmaps.

  • Serve as the primary liaison with creative and media agencies, managing the briefing process, reviewing creative materials, and ensuring timely execution and delivery.

  • Oversee campaign performance tracking, leveraging market insights, competitor intelligence, and campaign analytics to measure effectiveness and drive continuous improvement.

  • Manage and optimize the annual marketing budget, ensuring efficient allocation of resources while maximizing return on marketing investment (ROMI).

  • Support the execution of brand-led events, product exhibitions, sponsorships, and other experiential marketing programs to engage consumers and elevate brand perception.

  • Ensure consistent internal communication across departments, enabling alignment and smooth execution of marketing initiatives from planning through to post-campaign evaluation.

#LI-SME #LI-MidSenior

Skills and Qualifications

  • Bachelor’s Degree in Marketing, Mass Communication, or a related discipline.

  • Minimum 8 years of experience in a consumer industry marketing role. Candidates from advertising agencies, telecommunication, or FMCG industries are strongly encouraged to apply.

  • High adaptability to adjust to changing market conditions and emerging technologies

  • Excellent communication and interpersonal skills with good organization and planning skills

  • Proficient in Microsoft Office Suite – Word, Excel, PowerPoint.

  • A creative, proactive team player who can work independently and manage tight timelines.

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Marketing Communication Coordinator

Kota Kinabalu, Sabah Marriott

Posted today

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Job Description

**Additional Information**
**Job Number** 25122711
**Job Category** Sales & Marketing
**Location** Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or GED equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
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Marketing & Communication Manager

Kuala Lumpur, Kuala Lumpur Hyatt

Posted 10 days ago

Job Viewed

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Job Description

**Description:**
We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business! We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records!
**What we offer:**
+ Fun and exciting work environment
+ Intensive training in area of specialization with customized personal learning plan
+ Coaching and mentoring
+ Exposure to various multitasking tasks
+ Opportunity to participate in various leadership programs
+ Participation in Hyatt's programs and initiatives
**Qualifications:**
Education: Certificate or Higher Education Levels in Hospitality and Tourism Management or any major related field
Language Skills: A good working knowledge of English Language/ Proficiency in local language may be required
Experience: Relevant work experience in hotel operations is an advantage
Strong interpersonal communication skills
Initiates planning that leads to execution of MARCOM activities
Ability to do multi-tasking
Desire to drive revenue and committed to the growth of the hotel
Pleasant personality
A career with Hyatt opens a world of opportunities. We have continually been named as one of the World's Best Multinational Workplaces.
Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
**Apply now to join our diverse and multitalented family of go-getters!**
**Primary Location:** MY-Kuala Lumpur
**Organization:** Hyatt House Kuala Lumpur
**Job Level:** Full-time
**Job:** Reservations
**Req ID:** KUA003135
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Manager, Marketing Communication

Kuala Lumpur, Kuala Lumpur Samsung Electronics America

Posted 2 days ago

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Job Description

Position Summary Lead the end-to-end planning and execution of integrated marketing strategies across ATL (TV, radio, print), digital (social, programmatic, content), and on-ground activations, ensuring consistent brand voice and alignment with business goals.

Role and Responsibilities Lead the end-to-end planning and execution of integrated marketing strategies across ATL (TV, radio, print), digital (social, programmatic, content), and on-ground activations, ensuring consistent brand voice and alignment with business goals.

Champion the development and execution of brand and corporate marketing campaigns, driving consumer awareness, brand equity, and sales conversion through a holistic 360° approach.

Drive strategic media planning and buying, working closely with external partners, including press, online media, magazines, POSM vendors, outdoor advertising, event agencies, and public relations consultants to negotiate cost-effective and impactful placements.

Collaborate cross-functionally with internal teams, including product marketing, retail, digital, and sales teams to ensure campaigns are aligned with business strategies and product roadmaps.

Serve as the primary liaison with creative and media agencies, managing the briefing process, reviewing creative materials, and ensuring timely execution and delivery.

Oversee campaign performance tracking, leveraging market insights, competitor intelligence, and campaign analytics to measure effectiveness and drive continuous improvement.

Manage and optimize the annual marketing budget, ensuring efficient allocation of resources while maximizing return on marketing investment (ROMI).

Support the execution of brand-led events, product exhibitions, sponsorships, and other experiential marketing programs to engage consumers and elevate brand perception.

Ensure consistent internal communication across departments, enabling alignment and smooth execution of marketing initiatives from planning through to post-campaign evaluation.

#LI-SME #LI-MidSenior Skills and Qualifications Bachelor’s Degree in Marketing, Mass Communication, or a related discipline.

Minimum 8 years of experience in a consumer industry marketing role. Candidates from advertising agencies, telecommunication, or FMCG industries are strongly encouraged to apply.

High adaptability to adjust to changing market conditions and emerging technologies

Excellent communication and interpersonal skills with good organization and planning skills

Proficient in Microsoft Office Suite – Word, Excel, PowerPoint.

A creative, proactive team player who can work independently and manage tight timelines.

* Please visit

Samsung membership

to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click

here

.

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Manager - Marketing & Communication (Marketing Planning)

Kuala Lumpur, Kuala Lumpur Hong Leong Bank Berhad

Posted 1 day ago

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Job Description

Get AI-powered advice on this job and more exclusive features.

The Marketing Planning Manager is responsible for driving comprehensive marketing planning across the Bank’s various business lines. This includes coordinating the quarterly marketing plan, defining key focus areas for each quarter, and developing the annual business plan for the division. The successful candidate will work closely with internal stakeholders to consolidate and align marketing initiatives across Consumer, Business, and Islamic Banking LOBs, ensuring strategic coherence and avoiding duplication. This role reports to the Head of Marketing Planning.

Key Responsibilities and Accountabilities

Functional (job responsibilities)

  • Collaborates with stakeholders across the organization to coordinate the consolidated quarterly and monthly marketing calendars and align marketing initiatives across Consumer, Business, and Islamic Banking LOBs.
  • Coordinates campaign post-mortem analysis and management reporting for key campaigns.
  • Coordinates the Marketing CXO Council as required to align on focus areas and marketing spend for every quarter.
  • Identifies and actively keeps updated on industry trends and innovations, as well as competitor initiatives and campaigns; proposes new ideas and concepts for marketing and consumer propositions to pilot or conduct Proof of Concepts for, and collaborates with identified Cross Functional Teams for implementation and handover of successful implementations for operationalization.
  • Collaborates with Cross Functional Teams across the organization to roll out the Service Standards to customer-facing and support functions, and leads sustenance initiatives required to ensure high adoption in creating a customer-centric service culture.

Managerial (team/group responsibilities)

  • Responsible for the day-to-day management and smooth operation of various initiatives and projects
  • Assume formal or informal leadership role to influence decision through advice, counsel and/or facilitating services to stakeholders and business leaders
  • Responsible for effectiveness of implemented initiatives & POCs. Expected to propose and report on key measurement metrics to assess effectiveness
  • Responsible for quality, timeline and achievement of initiatives. Expected to prepare periodic progress reports of initiatives assessing milestones, deliverables, impediments and KPIs
  • Responsible for compliance to Service Standards SOPs. Expected to work with stakeholders to conduct periodic audits, mystery shopper and/or other research activities to ensure compliance

Organizational (organizational responsibilities)

  • Ownership of the bank’s Service Standards framework which encompasses guidelines for service delivery for customer-facing and support functions i.e. branches, contact centre, social care, customer advocacy, relationship managers and other functions as required.

Jobholder Requirement

Education/Qualification

  • Bachelor’s degree holder or post-graduate diploma, professional degree in business, marketing or other relevant fields
  • 8 years & above years in marketing and planning is a plus
  • Experience in leading team and cross-functional teams is a plus

Experience

  • Solid knowledge of Brand and Marketing, Planning, Business Management and Service Culture
  • Demonstrated skills, knowledge and experience in ideation and implementation of new ideas and concepts for marketing and consumer propositions
  • Possess leadership ability and able to self-motivate and lead cross-groups collaboration and secure the co-operation and involvement of key internal and external stakeholders
  • Highly experienced in building and growing relationships with internal and external stakeholders and partners with creative thinking, problem solving and have strong bias for action
  • Sound project management knowledge and skills with strong ability to drive continuous improvement via iterative improvements and/or strategic POCs of new ideas and concepts

Special Skills

  • Up to date with brand, customer-centric service culture, market trends and sound ability in market research
  • Demonstrable negotiation, influencing, networking, presentation and diplomacy skills, with internal stakeholders and external partners
  • Sound Project Planning and Management skills; sound Budget Planning and Management skills
  • Adept at multitasking, confident and comfortable to manage multiple projects concurrently while keeping to expectations on timeline and quality
  • Working proficiency of MS Office, particularly Word, Excel, PowerPoint and Google Suite of Products

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process
  • Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account

For more job opportunities, please go to HLB Careers:

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Other

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Manager - Marketing & Communication (Marketing Planning)

Kuala Lumpur, Kuala Lumpur Hong Leong Bank Berhad

Posted 4 days ago

Job Viewed

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Job Description

Get AI-powered advice on this job and more exclusive features. The Marketing Planning Manager is responsible for driving comprehensive marketing planning across the Bank’s various business lines. This includes coordinating the quarterly marketing plan, defining key focus areas for each quarter, and developing the annual business plan for the division. The successful candidate will work closely with internal stakeholders to consolidate and align marketing initiatives across Consumer, Business, and Islamic Banking LOBs, ensuring strategic coherence and avoiding duplication. This role reports to the Head of Marketing Planning. Key Responsibilities and Accountabilities Functional (job responsibilities) Collaborates with stakeholders across the organization to coordinate the consolidated quarterly and monthly marketing calendars and align marketing initiatives across Consumer, Business, and Islamic Banking LOBs. Coordinates campaign post-mortem analysis and management reporting for key campaigns. Coordinates the Marketing CXO Council as required to align on focus areas and marketing spend for every quarter. Identifies and actively keeps updated on industry trends and innovations, as well as competitor initiatives and campaigns; proposes new ideas and concepts for marketing and consumer propositions to pilot or conduct Proof of Concepts for, and collaborates with identified Cross Functional Teams for implementation and handover of successful implementations for operationalization. Collaborates with Cross Functional Teams across the organization to roll out the Service Standards to customer-facing and support functions, and leads sustenance initiatives required to ensure high adoption in creating a customer-centric service culture. Managerial (team/group responsibilities) Responsible for the day-to-day management and smooth operation of various initiatives and projects Assume formal or informal leadership role to influence decision through advice, counsel and/or facilitating services to stakeholders and business leaders Responsible for effectiveness of implemented initiatives & POCs. Expected to propose and report on key measurement metrics to assess effectiveness Responsible for quality, timeline and achievement of initiatives. Expected to prepare periodic progress reports of initiatives assessing milestones, deliverables, impediments and KPIs Responsible for compliance to Service Standards SOPs. Expected to work with stakeholders to conduct periodic audits, mystery shopper and/or other research activities to ensure compliance Organizational (organizational responsibilities) Ownership of the bank’s Service Standards framework which encompasses guidelines for service delivery for customer-facing and support functions i.e. branches, contact centre, social care, customer advocacy, relationship managers and other functions as required. Jobholder Requirement Education/Qualification Bachelor’s degree holder or post-graduate diploma, professional degree in business, marketing or other relevant fields 8 years & above years in marketing and planning is a plus Experience in leading team and cross-functional teams is a plus Experience Solid knowledge of Brand and Marketing, Planning, Business Management and Service Culture Demonstrated skills, knowledge and experience in ideation and implementation of new ideas and concepts for marketing and consumer propositions Possess leadership ability and able to self-motivate and lead cross-groups collaboration and secure the co-operation and involvement of key internal and external stakeholders Highly experienced in building and growing relationships with internal and external stakeholders and partners with creative thinking, problem solving and have strong bias for action Sound project management knowledge and skills with strong ability to drive continuous improvement via iterative improvements and/or strategic POCs of new ideas and concepts Special Skills Up to date with brand, customer-centric service culture, market trends and sound ability in market research Demonstrable negotiation, influencing, networking, presentation and diplomacy skills, with internal stakeholders and external partners Sound Project Planning and Management skills; sound Budget Planning and Management skills Adept at multitasking, confident and comfortable to manage multiple projects concurrently while keeping to expectations on timeline and quality Working proficiency of MS Office, particularly Word, Excel, PowerPoint and Google Suite of Products What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account For more job opportunities, please go to HLB Careers: Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

Job function Other Referrals increase your chances of interviewing at Hong Leong Bank Berhad by 2x Sign in to set job alerts for “Marketing Communications Manager” roles.

Brand Manager (Malaysia, Singapore, and Brunei)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Manager, Marketing at MyTOWN Shopping Centre

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago General Manager, Marketing (Pavilion Damansara Heights Mall)

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