What Controller Jobs are in Malaysia?

Showing 88 Controller jobs in Malaysia

Rooms Controller

Remote IHG

Posted 6 days ago

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Job Description

**Your Day To Day**
+ **Verify and adjust Group billing and PM Account** to ensure accuracy, process payments, and complete necessary paperwork.
+ **Activate room keys** and ensure valid payment is received before issuing keys.
+ **Identify and resolve** related issue to room types, bedding, views, or size to avoid overbooking.
+ **Assign rooms** according to guest preferences and requests (e.g., room types, view, accessibility needs) whenever possible.
+ **Block rooms** in the system, ensuring that guest requests, special requirements, VIP status, early arrivals, and guest recognition are accounted for.
+ **Handle and track room changes** , ensuring that room transfers, early check-outs, or late check-outs are coordinated with relevant departments.
+ **Pre-register designated guests** and prepare key packets for smooth check-ins.
+ **Confirm reservations and cancellations** and make necessary adjustments to the reservation system.
+ **Coordinate with Housekeeping** to track the status of rooms for check-in, including reporting guest concerns regarding room cleanliness or maintenance.
+ **Accommodate requests for room changes** based on guest needs or preferences, while managing room availability effectively.
+ **Keep track of changes in room status** (e.g., late check-out, room transfers) and ensure Housekeeping and Front Desk are informed.
+ **Run daily reports including IHG Guest Arrival Reports** , review reservation details, and follow up with guests to ensure all requests and problems are addressed to their satisfaction.
+ **Perform duplicate reservation checks** , ensuring no errors or overlaps in the system, and make necessary adjustments.
+ **Maintain constant communication with other departments** , including Front Desk, Housekeeping, and Sales, to coordinate room availability and guest requests.
+ **Attend Group Resume meetings** weekly to review group reservations, special requests, and room assignments.
+ **Ensure out-of-order and out of service rooms** are reviewed daily, determining their status and estimated date for return to inventory.
+ **Review late check-out requests** and approve based on occupancy, ensuring proper room allocation.
+ **Coordinate with Sales and Marketing** for group bookings and special room assignments.
+ **Review market codes and rates** , ensuring they align with room types, and document any exceptions with explanations.
+ **Clear departures in the system** to ensure rooms are properly accounted for and updated in the inventory.
+ **Welcome and acknowledge all guests** according to IHG standards, addressing their service needs with anticipation and professionalism.
+ **Record and relay guest messages** accurately and legibly, ensuring prompt delivery and follow-up.
+ **Assist individuals with disabilities** and ensure they receive appropriate accommodations and attention.
+ **Adhere to company policies and procedures** , maintaining a professional appearance, confidentiality, and cleanliness at all times.
+ **Ensure uniform and personal appearance** meet the standards of the hotel.
+ **Communicate with clarity and professionalism** -speak with others using clear language, prepare and review written documents accurately, and answer phones using appropriate etiquette.
+ **File guest paperwork** and documentation, maintaining an organized system for easy access and reference.
+ **Track guest preferences** and maintain a record of special requests to ensure all future stays are as personalized as possible.
+ **Follow up with guests** to ensure their requests or problems have been met to their satisfaction, enhancing the guest experience.
+ **Perform administrative duties** as requested, including creating reports, managing data, and updating systems.
+ **Ensure the accurate tracking and recording of room status** in the system, including changes such as early check-outs, late arrivals, and other special requests.
+ **Coordinate with Housekeeping** to ensure the readiness of rooms for check-in and handle guest concerns effectively.
+ **Serve as a role model** within the department, offering guidance and support to other team members, particularly during peak periods.
+ **Promote teamwork and quality service** , developing and maintaining positive relationships with other departments to ensure guest satisfaction.
+ **Assist other departments** as needed, particularly Front Desk and Housekeeping, during busy or peak periods.
+ **Support departmental goals** , ensuring the team reaches common objectives and maintains high standards of service.
+ **Follow safety procedures** , reporting all incidents in accordance with company policy.
+ **Ensure confidentiality of proprietary information** , protecting both guest and company assets.
+ **Ensure secure handling of guest payment information** , including credit card details and other personal data.
+ Perform **ad-hoc duties** and assist with unexpected tasks as requested by Supervisors or management.
+ **Act as a liaison** for any emergency or special circumstances, ensuring that issues are resolved quickly and effectively.
**What We Need From You**
+ Speak local language. English language skill both written and verbal is a plus.
+ Having self-transportation is an advantage.
+ Communication skills are utilized a significant amount of time when interacting with clients and the guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Front Desk Supervisor (Rooms Controller)

Langkawi Hilton

Posted 1 day ago

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Job Description

**Job Identification:**
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You will be responsible for managing the daily room allocation process, ensuring guest preferences are met while maximizing room availability and operational efficiency. You will coordinate with housekeeping, front office, and reservations teams to manage room blocks, early arrivals, and last-minute changes. As a **Rooms Controller** , and pre-arrival logistics - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Manage group booking logistics:** Create and maintain group blocks, rooming lists, billing details, and pre-arrival assignments
+ **Prepare for seamless arrivals:** Ensure all group and special accommodation requests are confirmed and accurately assigned prior to arrival
+ **Manage pre-arrival communication:** Lead the guest messaging process, including sending 24-hour pre-arrival texts and responding to guest inquiries
+ **Balance room inventory:** Monitor and adjust room availability for the current day and 14-day forecast
+ **Deliver exceptional experiences:** Handle VIP and suite reservations and proactively look for opportunities to make the experience exceptional
+ **Assist guest services:** Answer calls, log guest requests, assist with bookings, and help resolve issues to uphold service standards
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ Previous experience in a front office or room management role, preferably within a hotel or hospitality environment.
+ Strong organizational skills and attention to detail, with the ability to handle multiple tasks and prioritize effectively.
+ Excellent communication and interpersonal skills, with a guest-focused approach.
+ Proficiency in property management systems (PMS) and room inventory management.
+ Ability to work under pressure and adapt to changing operational needs.
+ Proficiency in English; additional languages are a plus.
+ Ability to work flexible hours, including nights, weekends, and holidays.
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
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Rooms Controller - Guest Experience Supervisor

Kuala Lumpur Marriott

Posted 1 day ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Receiving and Store Officer

Remote Hilton

Posted 1 day ago

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Job Description

**Job Identification:**
**Job Category:** Finance and Accounting
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
As a Receiving and Store Officer is concerned with the ordering, receipt and storage and delivery and inventory control of hotel goods and equipment, specifically those which relate to the stores department ie food and beverage and general stores. This employee will have the appropriated level of training as described in the award.
Here's what you'll do during a typical day:
+ Responsible for proper documentation and distribution of records of all merchandise entering the hotel, such as purchase orders, market, grocery, beverage and tobacco list, etc.
+ Oversee the proper distribution of all merchandise received to either the storerooms or in the case of direct order, to the department concerned.
+ Responsible for outgoing merchandises, such as beverage containers, being properly documented and accounted for as to quantity.
+ Responsible for proper completion of all receiving reports.
+ Verify and ensure all collection of recyclable items are properly weighted and witnessed.
+ Supervise and train all receiving personnel in their required duties such as examining merchandises and proper record keeping.
+ Any discrepancies of cost against the purchases records or quotations have to be highlighted to the Cost Controller followed by a request for credit note.
+ All partial deliveries are to be noted in the purchase records pending, complete or order.
+ To ensure all handling of food items are in accordance with the Hotel's Food Safety Policy.
+ Ensures that receiving procedures are correctly followed:
+ Ensures that goods are correct according to the order
+ Ensures that goods are acceptable quality and condition
+ Ensures that goods are the correct weight
+ Ensures that only goods ordered and signed are received
+ Compare the suppliers invoice with copy of purchase order, etc. and check the quantity billed to see if it is agreement with quantity ordered, unit price charge, terms of purchases and trade discounts.
+ To measure weight or count all incoming products to ensure that the proper quantity product of product is delivered and subsequently charged for.
+ To ensure all discrepancies between delivered quantity and Purchase Order are addressed immediately and in the event that this is not rectified at month-end, to provide a listing of such deliveries to Assistant Financial Controller to ensure all cost are accrued for the relevant month.
+ To perform additional tasks assign to you by your Superior from time to time.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ University degree with 1-2 years of relevant experience.
+ Attention to detail, good communication, and interpersonal skills.
+ Proficient in Microsoft Office with system skills in Check SCM, SUN.
+ A professional accounting qualification would be advantageous.
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
Is this job a match or a miss?
Apply Now

Corporate Credit Specialist (Voice role - AUS and HK markets, early morning shifts) - Cantonese s...

Kuala Lumpur American Express

Posted today

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Corporate Credit Specialist (Voice role - AUS and HK markets, early morning shifts) - Cantonese speaker
Kuala Lumpur, KUL, Malaysia(Hybrid)
**Job Description**
**Take your career in the field of credit risk analysis to the next level.**
As a Credit Analyst within the Global Credit Administration at American Express, your analytical skills and problem solving capabilities will go a long way in protecting our business. At the same time, you'll grow our competitive advantage by delivering an extraordinary level of customer service as you connect with Card Members to address and resolve credit cases. More importantly, you'll be part of a dynamic organization that's committed to leading the industry and shaping careers for anyone who wants to be successful.
**Responsibilities**
**How will you make an impact in this role?**
+ Handle inbound, outbound calls and emails from our Corporate Clients whose accounts are flagged as credit cases to be worked on by team members.
+ Negotiate with Card members or Client companies to determine the best course of action and gain agreement for both short and long-term solutions.
**Qualifications**
**Minimum Qualifications:**
+ At least 3 years call center experience, with a minimum of 1 year credit/risk related experience in operations team
+ Experience in handling elite/premium clientele, servicing ANZ/HKG markets
+ Hospitality and sales background is encouraged
+ Strong analytical and problem-solving skills
+ Fluent in English (both written and verbal)
+ Fluent in Cantonese and Mandarin for Singapore and Hong Kong markets
+ Ability to identify and act on issues that may impact customer experience
+ Committed to deliver the highest level of customer service
+ A team-oriented individual with growth mindset and positive affluence
At American Express, our culture is built on a 175-year history of innovation, shared values ( and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job Info**
+ Job Identification
+ Job Category Credit
+ Posting Date 06/24/2026, 02:23 AM
+ Apply Before 07/29/2026, 03:59 PM
+ Job Schedule Full time
+ Job Shift Day
+ Locations Level 14, Menara Prestige, Kuala Lumpur, SGR, 50450, MY(Hybrid)
+ Career Area Customer Service and Travel
Return to Jobs List (
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CMO Project Manager

Posted 2 days ago

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Job Description

**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
We are embarking on an exciting multi-year transformation journey to bolster our digital core by implementing O9 planning and SAP S4HANA systems. Join our Change Management Office (CMO) as a CMO Project Manager and play a pivotal role in driving the planning, governance, and execution discipline required to deliver these critical initiatives on time and within scope across our AMEA operations.
We are seeking a proactive, structured, and detail-oriented professional to join our Change Management Office. In this role, you will be responsible for establishing and maintaining robust project management frameworks, ensuring rigorous governance, and keeping all workstreams aligned to milestones and deliverables for our large-scale digital transformation programs.
**You will:**
+ Draft and maintain detailed change and communications project plans including work breakdown structures, critical path analysisand dependency mapping for S4 and O9 deployments across AMEA markets.
+ Establish and manage governance frameworks and cadences for the CMO, including weekly/bi-weekly status reviews, tollgate checkpoints, and escalation protocols to ensure consistent oversight and decision-making.
+ Own and maintain the CMO RAID log (Risks, Assumptions, Issues, Dependencies), ensuring all items are captured, assigned, actively tracked, and escalated in a timely manner with clear mitigation plans.
+ Connect and align with regional and global PMO teams, ensuring CMO adherence to enterprise project management standards, reporting requirements, and methodology alignment across all AMEA deployments.
+ Track CMO deliverables, timelines, and milestones across multiple workstreams, proactively identifying slippages, bottlenecks, and interdependencies, and driving corrective actions to keep the program on track.
+ Prepare and distribute regular CMO status reports, dashboards, and executive summaries that provide clear visibility into program health, progress, and key decisions required.
+ Coordinate cross-functional dependencies across project teams, and internal stakeholders to ensure seamless integration and delivery.
+ Facilitate planning workshops, lessons-learned sessions, and retrospectives to drive continuous improvement in project execution for the CMO.
+ Documenting CMO scope changes, assessing impacts, and ensuring appropriate approvals are obtained.
**What You Will Bring**
+ 5-8 years of experience in project management, program coordination, or PMO roles within large-scale transformation or technology implementation programs.
+ Proven experience in drafting and managing detailed project plans using tools such as MS Project, Smartsheet, or equivalent planning platforms.
+ Demonstrated ability to establish and run governance structures and cadences for complex, multi-market programs.
+ Hands-on experience managing RAID logs and driving risk/issue resolution in a structured manner.
+ Experience interfacing with regional and global PMO functions, aligning to enterprise standards and reporting frameworks.
+ A proactive, detail-oriented approach with the ability to work autonomously and drive accountability across teams.
+ Ability to work effectively in a fast-paced, matrixed, global environment with multiple stakeholders across time zones.
+ Strong organizational skills with an ability to manage multiple workstreams, prioritize effectively, and hold teams accountable to deadlines.
+ Excellent written and verbal communication skills; ability to present project status clearly and concisely to senior leadership and diverse audiences.
+ Proficiency in Microsoft Office Suite _(Outlook, Word, Excel, PowerPoint, SharePoint)_ and project management tools _(MS Project,_ _Asana_ _, Jira, or similar)._
+ An interest in or familiarity with digital transformation, ERP systems (e.g., SAP S4HANA), and planning systems (e.g., O9).
**More about this role**
**We are looking for someone who is:**
+ Highly structured and disciplined - someone who brings order to complexity and ensures nothing falls through the cracks.
+ A governance champion - passionate about establishing the right cadences, forums, and escalation paths to keep programs on track.
+ A proactive communicator - able to flag risks early, drive accountability, and keep all stakeholders informed and aligned.
+ A collaborative connector - skilled at building relationships across regional and global teams, PMOs, and cross-functional partners.
**Education & Certifications**
+ Bachelor's degree in Business Administration, Project Management, Engineering, Information Technology, or a related field.
+ PMP, PRINCE2, or equivalent project management certification is highly desirable.
+ Familiarity with Agile/hybrid methodologies is a plus.
No Relocation support available
**Business Unit Summary**
**Headquartered in Singapore, Mondelēz International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as** **_Oreo_** **and** **_belVita_** **biscuits,** **_Kinh Do_** **mooncakes,** **_Cadbury, Cadbury Dairy Milk_** **and** **_Milka_** **chocolate,** **_Halls_** **candy,** **_Stride_** **gum,** **_Tang_** **powdered beverage and** **_Philadelphia_** **cheese. We are also proud to be named a Top Employer in many of our markets.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Temporary (Fixed Term)
Change Management
Business Capability
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
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Security Officer - Hilton Kuala Lumpur

Remote Hilton

Posted 3 days ago

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Job Description

**Job Identification:**
**Job Category:** Safety and Security
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You will be responsible for the daily operations of the hotel's security team, maintain security standards, and respond to emergencies. As a **Security Officer** , and facilities - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Conduct security patrols:** Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
+ **Assist with investigations:** Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
+ **Maintain accurate documentation:** Prepare and ensure the accuracy of security reports and records
+ **Respond to emergencies:** Assist in handling safety hazards, fires, medical incidents, and security threats
+ **Provide exceptional guest assistance:** Respond to guest inquiries and concerns with professionalism and efficiency
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ Previous experience as a security officer
+ Strong knowledge of security operations, surveillance systems, and emergency procedures.
+ Excellent communication and interpersonal skills, with a guest-focused approach.
+ Ability to remain calm and respond effectively in high-pressure situations.
+ Proficiency in English; additional languages are a plus.
+ Relevant security certifications and training (e.g., first aid, CPR) are preferred.
+ Ability to work flexible hours, including nights, weekends, and holidays.
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
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Room Controller

Kuala Lumpur Marriott

Posted 12 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Rooms Controller

Posted 13 days ago

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**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Lot PT 701, Jalan Pantai Tengah, Langkawi, Kedah, Malaysia, 7000
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Freight Officer

Johor UPS

Posted 5 days ago

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Responsibilities:**
+ To assist the Team Lead in carrying out operations for Inbound and outbound shipments
+ Shipping document preparation for Supplier Management and shipping requirements to US and other part of the world.
+ To plan, organize and communicate to carry out daily tasks.
+ Enhance Customer/Vendor relationships and meet organizational goals.
+ To carry out daily administrative work and liaise with others department
+ To report any irregularities to Team Lead from time to time.
+ To perform any other duties as directed by Team Lead from time to time.
**Requirements:**
+ Minimum Diploma, Advanced/Higher/Graduate Logistic/Transportation or equivalent.
+ At least 3 - 5 years of experience in Ocean freight operations
+ Excellent customer service experience and interpersonal skill care required
+ Good command of written and spoken in English & local language and possesses a pleasant and courteous personality.
+ Computer literacy in Microsoft Excel, Word, Power Point.
+ Good problem-solving skills and ability to multi-tasks
+ Must be a self-starter, able to work independently and highly motivated.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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