1,323 Contract Support jobs in Malaysia

Vice President - Legal Support Lead (Commercial Cards, Cash and Liquidity) - Hybrid

Kuala Lumpur, Kuala Lumpur Citibank (Switzerland) AG

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Vice President - Legal Support Lead (Commercial Cards, Cash and Liquidity) - Hybrid page is loadedVice President - Legal Support Lead (Commercial Cards, Cash and Liquidity) - Hybrid Apply remote type Hybrid locations Kuala Lumpur Selangor Malaysia time type Full time posted on Posted Yesterday job requisition id 25884607

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

We’re currently looking for a high caliber professional to join our team as Vice President - Legal Support Lead (Commercial Cards, Cash, and Liquidity) - Hybrid (Internal Job Title: Legal Support Lead Officer - C13) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Legal Support Lead Officer is a senior level role, responsible for providing legal support to the business teams in various APAC jurisdictions re. Commercial Cards, Cash, Liquidity, Trade, and Investor Services. This is also a support function (not a country counsel or product role), where focus is on hiring a suitable candidate with specific and detailed exposure to agreements and negotiation of said agreements re. Commercial Cards business. The overall objective of this role is to provide support to the Legal Team. There will be substantial exposure to ideation, drafting, negotiating for all aforesaid five products/ lines of business. Such exposure (or more) will also depend on the ability of candidate to shoulder said responsibility. Selected candidate may also be guiding junior officers within the team, thereby giving substantial leadership opportunity as well that may be expanded depending on the candidate review of contributions by senior management.

Responsibilities:

  • Assisting Product Legal in periodic review, and where required, standardization of templates (agreements etc.). Liaising with country counsel of given jurisdiction for incorporating said jurisdiction specific points in the legal documentation for relevant product.
  • Assisting business in review and resolution of legal queries pertaining to any of these 5 products (N.B.: Primary focus shall remain on Commercial Cards).
  • Responsible for legal support activities related to legal operations, litigation, settlements, or negotiation and contract administration etc.
  • Manage the execution, review, processing and tracking of legal documentation and records, executes transactions and completes varied work requests from multiple sources that may be complex in character and have tight deadlines. Record keeping re. approvals given to business and other departments will also form an integral part of this role.
  • Single handedly help local business or country counsel negotiate agreements with clients.
  • Participate in legal programs and projects to achieve coordinated and efficient process improvements and legal support solutions. Liaise with other control/ functional businesses in support of initiatives pertaining to products within scope (see job description above).
  • Interact with senior leaders, internal and external peers to gather information and works closely with the team’s management to determine legal solutions. Make PPTs/ Excel presentations and present them to senior management (business/ legal) for explaining any given issue.
  • Undertake periodic knowledge sessions (on specific topics) for business or legal colleagues for any of the aforesaid products (particularly for Comm. Cards).
  • Remain updated and current with regulatory changes (new regulations etc.), internal policy changes and developments in the law for aforesaid Products.
  • Conduct independent research, investigations and analysis, applying institutional knowledge and knowledge of laws, rules and regulations, to support in the identification of legal solutions situations or to formulate an approach or strategy.
  • Apply in-depth understanding of how associated risks differ depending on product and documentation as envisaged in relevant jurisdiction(s) and provides advice to Risk and Business.
  • Assess risk (incl. reputational risk) when business decisions are being made. Help business arrive at a fair outcome for clients.
  • Adhering to firm’s Policy, apply sound ethical judgment regarding personal behavior, conduct and business practices. Escalating issues in a timely and professional manner, managing and reporting control issues with transparency.

Qualifications:

  • 8 - 10 years of relevant experience (on business or legal side), preferably with some experience working in an in-house legal role within financial services.
  • Must possess excellent oratory, interpersonal, and project management skills, as well as the ability to interact and communicate effectively with senior management formally.
  • Must have excellent working knowledge of English and Malay language (written and spoken). Ability to read, write, and speak Mandarin/ Cantonese may be helpful.
  • Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook.
  • In-depth knowledge of legal customs and practices re. Commercial Cards. Knowledge and understanding of the financial services industry.
  • Ability to manage complex documentation with organization and detail.

Education:

  • Bachelors/ University degree, Masters’ degree preferred. Someone with Bachelors / Masters in Law may be preferred even if currently working within a business team.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today h ttps://jobs.citi.com/dei

  • Person undertaking this role will be required to review standard commercial card agreements, negotiate said agreements and assist business in review of executed deal agreements. Additionally, the candidate will also have to work on standard or negotiated contracts for Liquidity, Cash, Trade, and/or Security Service Agreements.
  • N.B.: The primary requirement shall be for managing Commercial Cards and Cash documentation and negotiation for the same.

---

Job Family Group:

Legal

---

Job Family:

Legal Professionals

---

Time Type:

Full time

---

Most Relevant Skills

Please see the requirements listed above.

---

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

---

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Vice President - Legal Support Lead (Commercial Cards, Cash and Liquidity) - Hybrid

Kuala Lumpur, Kuala Lumpur Citigroup

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At **Citi** , you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.
We're currently looking for a high caliber professional to join our team as **Vice President - Legal Support Lead (Commercial Cards, Cash, and Liquidity) - Hybrid** (Internal Job Title: **Legal Support Lead Officer - C13)** based in Kuala Lumpur, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
The Legal Support Lead Officer is a senior level role, responsible for providing legal support to the business teams in various APAC jurisdictions re. Commercial Cards, Cash, Liquidity, Trade, and Investor Services. This is also a support function (not a country counsel or product role), where focus is on hiring a suitable candidate with specific and detailed exposure to agreements and negotiation of said agreements re. Commercial Cards business. The overall objective of this role is to provide support to the Legal Team. There will be substantial exposure to ideation, drafting, negotiating for all aforesaid five products/ lines of business. Such exposure (or more) will also depend on the ability of candidate to shoulder said responsibility. Selected candidate may also be guiding junior officers within the team, thereby giving substantial leadership opportunity as well that may be expanded depending on the candidate review of contributions by senior management.
**Responsibilities:**
+ Assisting Product Legal in periodic review, and where required, standardization of templates (agreements etc.). Liaising with country counsel of given jurisdiction for incorporating said jurisdiction specific points in the legal documentation for relevant product.
+ Assisting business in review and resolution of legal queries pertaining to any of these 5 products (N.B.: Primary focus shall remain on Commercial Cards).
+ Responsible for legal support activities related to legal operations, litigation, settlements, or negotiation and contract administration etc.
+ Manage the execution, review, processing and tracking of legal documentation and records, executes transactions and completes varied work requests from multiple sources that may be complex in character and have tight deadlines. Record keeping re. approvals given to business and other departments will also form an integral part of this role.
+ Single handedly help local business or country counsel negotiate agreements with clients.
+ Participate in legal programs and projects to achieve coordinated and efficient process improvements and legal support solutions. Liaise with other control/ functional businesses in support of initiatives pertaining to products within scope (see job description above).
+ Interact with senior leaders, internal and external peers to gather information and works closely with the team's management to determine legal solutions. Make PPTs/ Excel presentations and present them to senior management (business/ legal) for explaining any given issue.
+ Undertake periodic knowledge sessions (on specific topics) for business or legal colleagues for any of the aforesaid products (particularly for Comm. Cards).
+ Remain updated and current with regulatory changes (new regulations etc.), internal policy changes and developments in the law for aforesaid Products.
+ Conduct independent research, investigations and analysis, applying institutional knowledge and knowledge of laws, rules and regulations, to support in the identification of legal solutions situations or to formulate an approach or strategy.
+ Apply in-depth understanding of how associated risks differ depending on product and documentation as envisaged in relevant jurisdiction(s) and provides advice to Risk and Business.
+ Assess risk (incl. reputational risk) when business decisions are being made. Help business arrive at a fair outcome for clients.
+ Adhering to firm's Policy, apply sound ethical judgment regarding personal behavior, conduct and business practices. Escalating issues in a timely and professional manner, managing and reporting control issues with transparency.
**Qualifications:**
+ 8 - 10 years of relevant experience (on business or legal side), preferably with some experience working in an in-house legal role within financial services.
+ Must possess excellent oratory, interpersonal, and project management skills, as well as the ability to interact and communicate effectively with senior management formally.
+ Must have excellent working knowledge of English and Malay language (written and spoken). Ability to read, write, and speak Mandarin/ Cantonese may be helpful.
+ Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook.
+ In-depth knowledge of legal customs and practices re. Commercial Cards. Knowledge and understanding of the financial services industry.
+ Ability to manage complex documentation with organization and detail.
Education:
+ Bachelors/ University degree, Masters' degree preferred. Someone with Bachelors / Masters in Law may be preferred even if currently working within a business team.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today Person undertaking this role will be required to review standard commercial card agreements, negotiate said agreements and assist business in review of executed deal agreements. Additionally, the candidate will also have to work on standard or negotiated contracts for Liquidity, Cash, Trade, and/or Security Service Agreements.
+ N.B.: The primary requirement shall be for managing Commercial Cards and Cash documentation and negotiation for the same.
---
**Job Family Group:**
Legal
---
**Job Family:**
Legal Professionals
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.

Vice President - Legal Support Lead (Commercial Cards, Cash and Liquidity) - Hybrid

Kuala Lumpur, Kuala Lumpur Citibank (Switzerland) AG

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Vice President - Legal Support Lead (Commercial Cards, Cash and Liquidity) - Hybrid page is loaded Vice President - Legal Support Lead (Commercial Cards, Cash and Liquidity) - Hybrid Apply remote type Hybrid locations Kuala Lumpur Selangor Malaysia time type Full time posted on Posted Yesterday job requisition id 25884607 Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At

Citi

, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. We’re currently looking for a high caliber professional to join our team as

Vice President - Legal Support Lead (Commercial Cards, Cash, and Liquidity) - Hybrid

(Internal Job Title:

Legal Support Lead Officer - C13)

based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. The Legal Support Lead Officer is a senior level role, responsible for providing legal support to the business teams in various APAC jurisdictions re. Commercial Cards, Cash, Liquidity, Trade, and Investor Services. This is also a support function (not a country counsel or product role), where focus is on hiring a suitable candidate with specific and detailed exposure to agreements and negotiation of said agreements re. Commercial Cards business. The overall objective of this role is to provide support to the Legal Team. There will be substantial exposure to ideation, drafting, negotiating for all aforesaid five products/ lines of business. Such exposure (or more) will also depend on the ability of candidate to shoulder said responsibility. Selected candidate may also be guiding junior officers within the team, thereby giving substantial leadership opportunity as well that may be expanded depending on the candidate review of contributions by senior management. Responsibilities: Assisting Product Legal in periodic review, and where required, standardization of templates (agreements etc.). Liaising with country counsel of given jurisdiction for incorporating said jurisdiction specific points in the legal documentation for relevant product. Assisting business in review and resolution of legal queries pertaining to any of these 5 products (N.B.: Primary focus shall remain on Commercial Cards). Responsible for legal support activities related to legal operations, litigation, settlements, or negotiation and contract administration etc. Manage the execution, review, processing and tracking of legal documentation and records, executes transactions and completes varied work requests from multiple sources that may be complex in character and have tight deadlines. Record keeping re. approvals given to business and other departments will also form an integral part of this role. Single handedly help local business or country counsel negotiate agreements with clients. Participate in legal programs and projects to achieve coordinated and efficient process improvements and legal support solutions. Liaise with other control/ functional businesses in support of initiatives pertaining to products within scope (see job description above). Interact with senior leaders, internal and external peers to gather information and works closely with the team’s management to determine legal solutions. Make PPTs/ Excel presentations and present them to senior management (business/ legal) for explaining any given issue. Undertake periodic knowledge sessions (on specific topics) for business or legal colleagues for any of the aforesaid products (particularly for Comm. Cards). Remain updated and current with regulatory changes (new regulations etc.), internal policy changes and developments in the law for aforesaid Products. Conduct independent research, investigations and analysis, applying institutional knowledge and knowledge of laws, rules and regulations, to support in the identification of legal solutions situations or to formulate an approach or strategy. Apply in-depth understanding of how associated risks differ depending on product and documentation as envisaged in relevant jurisdiction(s) and provides advice to Risk and Business. Assess risk (incl. reputational risk) when business decisions are being made. Help business arrive at a fair outcome for clients. Adhering to firm’s Policy, apply sound ethical judgment regarding personal behavior, conduct and business practices. Escalating issues in a timely and professional manner, managing and reporting control issues with transparency. Qualifications: 8 - 10 years of relevant experience (on business or legal side), preferably with some experience working in an in-house legal role within financial services. Must possess excellent oratory, interpersonal, and project management skills, as well as the ability to interact and communicate effectively with senior management formally. Must have excellent working knowledge of English and Malay language (written and spoken). Ability to read, write, and speak Mandarin/ Cantonese may be helpful. Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook. In-depth knowledge of legal customs and practices re. Commercial Cards. Knowledge and understanding of the financial services industry. Ability to manage complex documentation with organization and detail. Education: Bachelors/ University degree, Masters’ degree preferred. Someone with Bachelors / Masters in Law may be preferred even if currently working within a business team. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today h ttps://jobs.citi.com/dei Person undertaking this role will be required to review standard commercial card agreements, negotiate said agreements and assist business in review of executed deal agreements. Additionally, the candidate will also have to work on standard or negotiated contracts for Liquidity, Cash, Trade, and/or Security Service Agreements. N.B.: The primary requirement shall be for managing Commercial Cards and Cash documentation and negotiation for the same. --- Job Family Group: Legal --- Job Family: Legal Professionals --- Time Type: Full time --- Most Relevant Skills Please see the requirements listed above. --- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. --- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review

Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Engineer - ERP Application Support

Petaling Jaya, Selangor Sime Darby Property Berhad

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Job Purpose

  • Provide support for the IFCA Net, IFCA mall, Uipath, Talend, Abbyy Flexi-capture, I-residential, and CSS system. SAP BPC planning and console are a plus.
  • Ensure that the system application's solutions align with business objectives, facilitating end-to-end business transactions, process automation, reporting, and data analysis.
  • Maintain smooth operation of the systems, ensuring acceptable levels of availability, integrity, performance, and resilience.
  • Deliver high-quality IT services to business users.
  • Optimize system functionalities to maximize economic value for the company.

Job Responsibilities

  1. Support the supervisor in establishing, implementing, monitoring, maintaining, and improving the Divisional/BU/OU Property Sales, Finance, Cash Management, Property Development, Fixed Asset, Rental, and Residential Management Systems.
  2. Support and maintain the systems for Property Business and ensure system stability.
  3. Assist the supervisor in ensuring IT investments and operations deliver value to Property Business.
  4. Manage projects to ensure delivery on time, within budget, and according to requirements.
  5. Manage work tasks and facilitate knowledge transfer to operation teams regarding the applications implemented.
  6. Estimate effort, budget, and manage costs for divisional-specific project initiatives.
  7. Support the supervisor in ensuring system compliance with Group Standards.

Education/Professional Qualification

Bachelor's Degree or Diploma in computer technology, information systems, engineering, finance, accounting, or related fields. Specialization in IT Systems Software and Support is preferred.

Preferably 2 to 5 years of relevant experience in IT application systems support.

Professional Experience

  • Proven experience in supporting complex systems, preferably within the property management domain; experience with IFCA system is a plus.
  • Proficiency in utilizing Continuous Integration (CI) and Continuous Delivery (CD) tools and processes, such as Jira and ITSM.
  • Detail-oriented, organized, and capable of prioritizing workload to complete multiple tasks under tight deadlines.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • A proactive and results-oriented approach, with a strong commitment to delivering high-quality IT services.
  • Ability to manage client relationships post-launch, including handling escalations from the support team.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Engineer - ERP Application Support

Petaling Jaya, Selangor Sime Darby Property Berhad

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Purpose

Provide support for the IFCA Net, IFCA mall, Uipath, Talend, Abbyy Flexi-capture, I-residential, and CSS system. SAP BPC planning and console are a plus.

Ensure that the system application's solutions align with business objectives, facilitating end-to-end business transactions, process automation, reporting, and data analysis.

Maintain smooth operation of the systems, ensuring acceptable levels of availability, integrity, performance, and resilience.

Deliver high-quality IT services to business users.

Optimize system functionalities to maximize economic value for the company.

Job Responsibilities

Support the supervisor in establishing, implementing, monitoring, maintaining, and improving the Divisional/BU/OU Property Sales, Finance, Cash Management, Property Development, Fixed Asset, Rental, and Residential Management Systems.

Support and maintain the systems for Property Business and ensure system stability.

Assist the supervisor in ensuring IT investments and operations deliver value to Property Business.

Manage projects to ensure delivery on time, within budget, and according to requirements.

Manage work tasks and facilitate knowledge transfer to operation teams regarding the applications implemented.

Estimate effort, budget, and manage costs for divisional-specific project initiatives.

Support the supervisor in ensuring system compliance with Group Standards.

Education/Professional Qualification

Bachelor's Degree or Diploma in computer technology, information systems, engineering, finance, accounting, or related fields. Specialization in IT Systems Software and Support is preferred.

Preferably 2 to 5 years of relevant experience in IT application systems support.

Professional Experience

Proven experience in supporting complex systems, preferably within the property management domain; experience with IFCA system is a plus.

Proficiency in utilizing Continuous Integration (CI) and Continuous Delivery (CD) tools and processes, such as Jira and ITSM.

Detail-oriented, organized, and capable of prioritizing workload to complete multiple tasks under tight deadlines.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

A proactive and results-oriented approach, with a strong commitment to delivering high-quality IT services.

Ability to manage client relationships post-launch, including handling escalations from the support team.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

IT Support

ThunderSoft

Posted today

Job Viewed

Tap Again To Close

Job Description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from ThunderSoft

  • Supporting walk-in customers, and day-to-day IT operations support . E.g. PC Imaging, software, and hardware installation troubleshooting all issues, and ensuring security procedures are followed and enforced.
  • Creating and maintaining documentation of IT systems and processes
  • Participating in team meetings and collaborating with other departments as needed
  • Assisting in the planning and execution of IT projects or activities as and when required
  • Conducting research on new technologies and providing recommendations for improvement
  • Able to perform Automation, AI related tasks

Prefered experience

  • Some knowledge in scripting skills with knowledge of programming languages, such as Python an added advantage
  • Good knowledge of IT Operations supports .
  • Basis Network and Media services supports knowledge.
  • Ability to work independently and in a team environment.
  • Basic knowledge of computer hardware and software
  • Some experience in Automation, AI related tasks

Academic Credentials

Diploma or Degree in computer science, information systems, or a similar field.

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting and Semiconductor Manufacturing

Referrals increase your chances of interviewing at ThunderSoft by 2x

Get notified about new Information Technology Support Specialist jobs in Penang, Malaysia .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Sales Support

Subang Jaya, Selangor Aonic

Posted today

Job Viewed

Tap Again To Close

Job Description

About Us
Aonic, formerly known as Poladrone, is a leading technology company specializing in drone solutions and software. Established in 2016, Aonic has expanded its capabilities beyond drone technology, providing comprehensive solutions across various industries including agriculture, industrial, services, retail, academy, and lifestyle. Our mission is to build a future-proof ecosystem of solutions that propels traditional businesses forward by integrating cutting-edge technology and innovative practices.

About the Role
The ideal candidate is detail-oriented, solutions-driven, and thrives in fast-paced e-commerce environments. This role will focus on managing order fulfillment across various online platforms, coordinating with logistics and warehouse teams, and ensuring an exceptional customer experience from pre-purchase to post-purchase.

You will work closely with a support team member who assists with customer inquiries and fulfillment, ensuring smooth coordination across all operational touchpoints. This role also involves maintaining service records, and driving process improvements that support business growth and customer satisfaction.

Key Responsibilities

  • Coordinate and oversee the daily order fulfillment process across e-commerce platforms (Lazada, Shopee, TikTok Shop, Shopify, etc.).
  • Liaise with logistics partners and internal warehouse teams to track shipments, resolve delivery issues, and minimize fulfillment delays or errors.
  • Serve as the first point of contact for both pre-purchase and post-purchase customer inquiries—responding to product questions, assisting with buying decisions, troubleshooting product issues, managing returns or exchanges, and processing warranty claims.
  • Work collaboratively with a support team member who assists in pre-purchase communication and fulfillment preparation to ensure seamless operations.
  • Monitor and maintain operational SOPs to deliver a consistent and high-quality customer experience.
  • Update product warranty records and maintain accurate documentation for repairs, replacements, and service cases
  • Collaborate with the sales and marketing teams to support campaign execution, stock preparation, and peak-season operations.
  • Provide operational insights and suggestions to improve fulfillment efficiency, reduce costs, and enhance customer satisfaction.
  • Generate basic reports using Excel on order volume, fulfillment performance, customer feedback, and issue resolution to support continuous improvement.

Qualifications

  • Minimum 1 year of experience in operations, logistics, customer service, or order fulfillment—preferably in e-commerce, lifestyle, or consumer electronics sectors.
  • Familiarity with online sales platforms such as Lazada, Shopee, TikTok Shop, and backend systems like Shopify, and inventory/fulfillment tools.
  • Basic proficiency in Excel for order tracking, reporting, and simple data analysis.
  • Strong organizational skills with the ability to manage multiple workflows and meet tight deadlines.
  • A proactive, problem-solving mindset with the initiative to identify and resolve issues independently.
  • Excellent verbal and written communication skills, with a customer-first attitude and experience handling service escalations professionally—both before and after purchase.
  • High attention to detail, especially in managing order data, customer information, and service documentation.
  • Bonus: Experience working with consumer tech/lifestyle products or managing warranty/repair workflows.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Contract support Jobs in Malaysia !

Support Worker

George Town Integrated Care System

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

We are looking for a confident support worker with a passion for delivering outstanding care. You'll be working 38.5 hours a week, a mixture of days and nights, making a positive difference to the lives of the people in our care at Cygnet Kewstoke.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills, and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then, we have developed a wide range of services for individuals with mental health needs, autism, and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10,000 employees empower 2,864 individuals across 150 services to make a positive difference to their lives through service-user focused care and rehabilitation.

Job responsibilities

We are looking for a confident Care & Support Worker with a passion for delivering outstanding care.

Cygnet Hospital Kewstoke provides an emergency admissions service for men and a pathway for women from low secure to rehabilitation, including a specialist service for personality disorder.

This role involves 12-hour shifts, working a mixture of days and nights.

The hospital has over 16 acres of landscaped grounds overlooking the Bristol Channel. Its beachside location, just outside Weston-super-Mare, offers a quiet, peaceful, and therapeutic environment with a broad range of therapies including CBT, Schema Therapy, EMDR, and DBT.

At Cygnet, we support our people to grow their careers, gain new skills, and keep stepping up.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Provide guidance and encouragement through physical and emotional support
  • Learn about individuals' specific needs and provide help in the most appropriate way
  • Assist with medical and welfare needs
  • Report on medical and welfare needs as required
  • Safeguard
  • Maintain a safe, clean environment for all

You are

  • Genuinely driven with a desire to make a real difference in people's lives
  • An excellent communicator and a good team player
  • Sensitive and intuitive with the energy required to provide a trusting, stimulating, and varied environment
  • Passionate about empowering and supporting service user independence
  • Have a minimum of 1+ year care experience in the UK
  • Hold a care certificate or Level 3 in health and social care

Why Cygnet? We offer you

  • An opportunity to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision and support
  • Free Health Cash plan
  • 24-hour free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and insurance cover
  • Employee NHS discount savings and Cycle to Work scheme
  • Smart Health Toolkit providing fitness programs, nutrition consultations, and health checks

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles. This remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible.

Person Specification General Requirements
  • Please refer to the job description above
  • Please refer to the job description above
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the DBS will be necessary to check for any previous criminal convictions.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Engineer

Kuala Lumpur, Kuala Lumpur Avepoint

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.

What will you be doing?

As a Support Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing.

Your responsibilities will include :

  • Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution.
  • Ensure customer satisfaction in Project Support and Maintenance
  • Collect information and perform deep-dive analysis, diagnosis, and troubleshoot.
  • Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
  • Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
  • Manages the status of issues raised and ensure they are resolved effectively in a timely manner.
  • Continually evaluate existing processes to streamline and enhance customer support activities.
  • Manage and keep tracks of change requests, bug fixes status and system updates deployments documentations.
  • Prepare weekly statistic reports and able to present professionally in the weekly progress meetings with clients.
  • Prepare and keep track of user manuals documentation and versions as well as release notes for upcoming enhancement releases.
  • Conduct training / hand-holding sessions with users and to guide them to troubleshoot the system to resolve software issues or problems.

OK, I’m interested… i s this the job for me ?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

  • Min Diploma in Information Technology/Computer Science/ Computer Engineering
  • Preferably > 1 year experience in IT Industry managing large-scale applications support
  • Pro-active, customer-focused, and comfortable dealing with clients/vendors directly.
  • Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Highly energetic, motivated team player, able to work under tight timelines and pressure to participate in digital transformation journey
  • Good interpersonal skills, resourceful, take ownership
  • Organized, meticulous, and able to work independently
  • Strong analytical and troubleshooting skills
  • Delivered B2B services effectively and efficiently, aware of service management preferred.
  • Preference given to vendor–based software delivery experiences.
  • Experience in Software Development and Microsoft SQL Server will be an advantage
  • Able to converse with mandarin speaking clients.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Security Support

Kulai, Johor Celestica Inc.

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

05 - Security Support 5

Location: Senai, 01, MY

Req ID: 126512
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Johor
City: Senai

Functional Area: OPS - Operations
Career Stream: SUP - Operations Support
Role: Support 5
SAP Short Name: SU5
Job Title: Security Support 5
Job Code: SU5-OPS-SEC
Job Level: Band 05
Direct/Indirect Indicator: Indirect

Summary

Incumbents may determine best methods and procedures to follow to complete assignments.Tasks are very complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.Decisions/actions may have an impact on the departments goals and may go beyond the department.Works under minimum supervision.Situations not covered by standard processes, procedures and methods are referred to manager or expert resource.May provide functional guidance to others performing similar work.May be considered the expert in areas assigned.Builds internal and external relationships that require exchanging information and providing some explanations in a problem solving capacity.

Detailed Description

Performs tasks such as, but not limited to, the following:

  • Responsible for the protection of Celestica assets and to respond to alarms, emergency situations and to assist employees with security issue as part of our mission to provide a safe work environment.
  • Responsible for maintaining appropriate access to all areas of the facility for both employees and customers.
  • Resolves potential physical security issues and dangers.
  • Controlling daily security operations including incident investigation, property passes, loss prevention, and all administrative duties required at the site.
  • In-depth knowledge of facilities management and operations.
  • Understanding of environmental, health and safety regulations (local and government)
  • Good organization and project management skills.
  • Ability to evaluate problems and refer to higher levels for solutions.
  • Able to effectively communicate with a variety of internal and external customers.
Physical Demands
  • Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
  • Duties may require extended hours of standing and walking.
Typical Experience
  • Three to five years relevant experience.
Typical Education
  • High School or equivalent (basic numeracy and literacy).
  • Educational Requirements may vary by geography
Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Contract Support Jobs