43 Contract Role jobs in Malaysia
Collections Analyst- Contract Role
Posted today
Job Viewed
Job Description
• Follow up on and collect payments of outstanding balance
• Interact with internal and external stakeholders through calls and emails.
• Able to independently manage the assigned ledger / country with minimal help from manager
• Review accounts receivable aging to ensure compliance to set KPI’s
• Communicate and work closely with customers and internal stakeholders
• Reconcile our account position against agents' & finalizing settlement negotiations
• Reconcile customer and vendor statements, to research and correct discrepancies
• Prepare scheduled / ad hoc financial analysis reports
• Support internal audit and process development
• Basic prioritization skills, order management process and dispute management process.
• Basic understanding of collection processes and financial concepts.
• Basic influence skills
Key Skills
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.
#J-18808-LjbffrCollections Analyst- Contract Role
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Collections Analyst- Contract Role role at Tec D Malaysia
1 day ago Be among the first 25 applicants
Join to apply for the Collections Analyst- Contract Role role at Tec D Malaysia
Get AI-powered advice on this job and more exclusive features.
- Follow up on and collect payments of outstanding balance
- Interact with internal and external stakeholders through calls and emails.
- Able to independently manage the assigned ledger / country with minimal help from manager
- Review accounts receivable aging to ensure compliance to set KPI’s
- Communicate and work closely with customers and internal stakeholders
- Reconcile our account position against agents' & finalizing settlement negotiations
- Reconcile customer and vendor statements, to research and correct discrepancies
- Prepare scheduled / ad hoc financial analysis reports
- Support internal audit and process development
- Basic prioritization skills, order management process and dispute management process.
- Basic understanding of collection processes and financial concepts.
- Basic influence skills
- Follow up on and collect payments of outstanding balance
- Interact with internal and external stakeholders through calls and emails.
- Able to independently manage the assigned ledger / country with minimal help from manager
- Review accounts receivable aging to ensure compliance to set KPI’s
- Communicate and work closely with customers and internal stakeholders
- Reconcile our account position against agents' & finalizing settlement negotiations
- Reconcile customer and vendor statements, to research and correct discrepancies
- Prepare scheduled / ad hoc financial analysis reports
- Support internal audit and process development
- Basic prioritization skills, order management process and dispute management process.
- Basic understanding of collection processes and financial concepts.
- Basic influence skills
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Accounting/Auditing and Finance
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Tec D Malaysia by 2x
Sign in to set job alerts for “Collections Analyst” roles. Accounts Payable Analyst (Supporting China Market)Bandar Sunway, Selangor, Malaysia 4 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Assistant - Account (AR/Income Reconciliation)Petaling Jaya, Selangor, Malaysia 1 day ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago
Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Accounts Receivable & Treasury Analyst (Mandarin speaker)Petaling Jaya, Selangor, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago
Accounts Receivable & Treasury Analyst (Mandarin Speaker)Petaling Jaya, Selangor, Malaysia 2 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago
Accounts Receivable Analyst (12 Months Contract) - (Global Business Services)Kota Damansara, Selangor, Malaysia 1 week ago
MYS CTSM KL - Fund Accounting Analyst 2 - C10 - Reconciliation (Hybrid)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Specialist, Credit and Collections (Contract)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago
Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago
Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Selangor, Malaysia MYR3,500.00-MYR5,500.00 5 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Compliance Analyst, Transaction MonitoringPetaling Jaya, Selangor, Malaysia 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCollections Analyst- Contract Role
Posted 2 days ago
Job Viewed
Job Description
• Follow up on and collect payments of outstanding balances.
• Interact with internal and external stakeholders through calls and emails.
• Independently manage the assigned ledger / country with minimal assistance from the manager.
• Review accounts receivable aging to ensure compliance with set KPIs.
• Communicate and work closely with customers and internal stakeholders.
• Reconcile account positions against agents and finalize settlement negotiations.
• Reconcile customer and vendor statements to research and correct discrepancies.
• Prepare scheduled and ad hoc financial analysis reports.
• Support internal audits and process development.
• Possess basic prioritization skills, understanding of order management and dispute management processes.
• Have a basic understanding of collection processes and financial concepts.
• Demonstrate basic influence skills.
Key Skills What’s In It For You?- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: We value every voice through inclusive education, peer conversations, and equitable growth opportunities.
- Make the Most of Our Global Organization: Network with new colleagues within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led communities and activities, including resource groups, volunteering, and environmental initiatives.
Don’t meet every requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to promote diversity, equity, and inclusion. If you’re excited about this role and believe you’re a good fit, we encourage you to apply. You might be the perfect candidate!
We are an equal opportunity employer committed to building a diverse team. All qualified applicants will be considered based on merit, regardless of race, religion, gender, sexual orientation, veteran status, disability, or age. We may ask for voluntary gender disclosure to support our diversity efforts. This data will be used solely to improve hiring practices and ensure fair treatment.
#J-18808-LjbffrCollections Analyst- Contract Role
Posted 1 day ago
Job Viewed
Job Description
What’s In It For You?
Elective Benefits:
Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career:
Accelerate your path to success with formal programs on leadership and professional development, and many on-demand courses. Elevate Your Personal Well-Being:
Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion:
We value every voice through inclusive education, peer conversations, and equitable growth opportunities. Make the Most of Our Global Organization:
Network with new colleagues within your first 30 days through our onboarding program. Connect with Your Community:
Participate in internal, peer-led communities and activities, including resource groups, volunteering, and environmental initiatives. Don’t meet every requirement? Apply anyway. At Tec D, a TD SYNNEX Company, we’re proud to promote diversity, equity, and inclusion. If you’re excited about this role and believe you’re a good fit, we encourage you to apply. You might be the perfect candidate! We are an equal opportunity employer committed to building a diverse team. All qualified applicants will be considered based on merit, regardless of race, religion, gender, sexual orientation, veteran status, disability, or age. We may ask for voluntary gender disclosure to support our diversity efforts. This data will be used solely to improve hiring practices and ensure fair treatment.
#J-18808-Ljbffr
Collections Analyst- Contract Role
Posted 1 day ago
Job Viewed
Job Description
Collections Analyst- Contract Role
role at
Tec D Malaysia 1 day ago Be among the first 25 applicants Join to apply for the
Collections Analyst- Contract Role
role at
Tec D Malaysia Get AI-powered advice on this job and more exclusive features. Follow up on and collect payments of outstanding balance Interact with internal and external stakeholders through calls and emails. Able to independently manage the assigned ledger / country with minimal help from manager Review accounts receivable aging to ensure compliance to set KPI’s Communicate and work closely with customers and internal stakeholders Reconcile our account position against agents' & finalizing settlement negotiations Reconcile customer and vendor statements, to research and correct discrepancies Prepare scheduled / ad hoc financial analysis reports Support internal audit and process development Basic prioritization skills, order management process and dispute management process. Basic understanding of collection processes and financial concepts. Basic influence skills
Follow up on and collect payments of outstanding balance Interact with internal and external stakeholders through calls and emails. Able to independently manage the assigned ledger / country with minimal help from manager Review accounts receivable aging to ensure compliance to set KPI’s Communicate and work closely with customers and internal stakeholders Reconcile our account position against agents' & finalizing settlement negotiations Reconcile customer and vendor statements, to research and correct discrepancies Prepare scheduled / ad hoc financial analysis reports Support internal audit and process development Basic prioritization skills, order management process and dispute management process. Basic understanding of collection processes and financial concepts. Basic influence skills
Key Skills
What’s In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Accounting/Auditing and Finance Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Tec D Malaysia by 2x Sign in to set job alerts for “Collections Analyst” roles.
Accounts Payable Analyst (Supporting China Market)
Bandar Sunway, Selangor, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Assistant - Account (AR/Income Reconciliation)
Petaling Jaya, Selangor, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Accounts Receivable & Treasury Analyst (Mandarin speaker)
Petaling Jaya, Selangor, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago Accounts Receivable & Treasury Analyst (Mandarin Speaker)
Petaling Jaya, Selangor, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Accounts Receivable Analyst (12 Months Contract) - (Global Business Services)
Kota Damansara, Selangor, Malaysia 1 week ago MYS CTSM KL - Fund Accounting Analyst 2 - C10 - Reconciliation (Hybrid)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Specialist, Credit and Collections (Contract)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Selangor, Malaysia MYR3,500.00-MYR5,500.00 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Compliance Analyst, Transaction Monitoring
Petaling Jaya, Selangor, Malaysia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Collections Analyst- Contract Role
Posted 1 day ago
Job Viewed
Job Description
Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career:
Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being:
Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion:
It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community:
Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.
#J-18808-Ljbffr
Customer Support Specialist (Contract Role)
Posted 9 days ago
Job Viewed
Job Description
Join to apply for the Customer Support Specialist (Contract Role) role at Mindvalley
Customer Support Specialist (Contract Role)Join to apply for the Customer Support Specialist (Contract Role) role at Mindvalley
About The Role
We are looking for a Customer Support Specialist with a strong focus on event support to join our Customer Support team. This role goes beyond traditional support to play a key part in ensuring a seamless, high-quality customer experience during our flagship events such as Mindvalley University and Future Human.
About The Role
We are looking for a Customer Support Specialist with a strong focus on event support to join our Customer Support team. This role goes beyond traditional support to play a key part in ensuring a seamless, high-quality customer experience during our flagship events such as Mindvalley University and Future Human.
You’ll be the bridge between our Customer Support and Events teams—equipping support agents with timely information, managing event-related ticketing and refunds, overseeing event knowledge base content, and even supporting logistics and operations when needed. You will also handle general customer support duties including payment processing, GDPR compliance, and look to drive CX improvements in your ownership area.
This is the perfect role for someone who thrives in dynamic environments, enjoys cross-functional collaboration, and has a passion for creating memorable customer journeys—both online and in person.
Key Responsibilities
- Customer Support (General & Event-Specific)
- Provide Tier 2 support for escalated inquiries, especially related to events (VIP attendees, complex issues).
- Act as a liaison between the outsourced support team and Events Managers to ensure accurate, up-to-date info for agents.
- Monitor and respond to event-related customer inquiries via Zendesk and social media (e.g., Facebook groups).
- Knowledge Base & Content Management
- Develop and maintain FAQs, tutorials, refund forms, attendee guides, and internal SOPs for in-person and virtual events.
- Regularly update the Support Center, including article creation and translation coordination.
- Ensure onboarding and welcome content for event attendees is accurate, friendly, and accessible.
- Ticketing, Refunds & Revenue Tracking
- Manage event setup and updates in Bizzabo (tickets, agendas, discount codes, etc.).
- Process refunds, upgrades, and transfers through Bizzabo and manual systems; respond to chargebacks with supporting documentation.
- Work with Finance to analyze refund trends; maintain accurate data in Airtable and other internal tools.
- Manage and update events, refund forms and customer blacklists.
- Event Logistics Support
- Support registration and check-in at live events; manage info desk and assist with volunteer coordination.
- Assist in event logistics such as venue research, rooming lists, speaker updates, crew charts, and visa-related documentation.
- Event Platforms: Experience with platforms such as Bizzabo, Authorize.com, and Airtable.
- Content & Knowledge Management: Skilled in maintaining knowledge bases and team resources
- Payment & Refund Processing: Strong knowledge of payment flows, chargeback responses, and invoice adjustments.
- Data Analysis: Ability to identify CX trends and collaborate on improvements.
- GDPR & Compliance: Familiar with data privacy regulations and customer data handling protocols.
- Customer Support Tools: Experience with Zendesk, Jira and other common-place support tools
- Customer Service: Exceptional customer service skills, including empathy, patience, and a customer-centric approach.
- Problem Solving: Strong problem-solving abilities to address complex customer issues.
- Communication: Excellent written and verbal communication skills to interact with customers and cross-functional teams.
- Collaboration: Strong teamwork and communication skills to work effectively with various departments to resolve customer inquiries.
- Adaptability: Ability to adapt to changing customer needs and priorities.
- Attention to Detail: Strong attention to detail when managing content and processing payment requests.
- Bachelor's degree in a related field (preferred).
- 3+ years of experience in a customer support or content support role.
- Familiarity with learning management systems and issue tracking tools.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries E-Learning Providers
Referrals increase your chances of interviewing at Mindvalley by 2x
Get notified about new Customer Support Specialist jobs in Malaysia .
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Contract role Jobs in Malaysia !
Customer Support Specialist (Contract Role)
Posted 11 days ago
Job Viewed
Job Description
About the Role
We are looking for a Customer Support Specialist with a strong focus on event support to join our Customer Support team. This role goes beyond traditional support to play a key part in ensuring a seamless, high-quality customer experience during our flagship events such as Mindvalley University and Future Human.
You’ll be the bridge between our Customer Support and Events teams—equipping support agents with timely information, managing event-related ticketing and refunds, overseeing event knowledge base content, and even supporting logistics and operations when needed. You will also handle general customer support duties including payment processing, GDPR compliance, and look to drive CX improvements in your ownership area.
This is the perfect role for someone who thrives in dynamic environments, enjoys cross-functional collaboration, and has a passion for creating memorable customer journeys—both online and in person.
Key Responsibilities:
Customer Support (General & Event-Specific)
Provide Tier 2 support for escalated inquiries, especially related to events (VIP attendees, complex issues).
Act as a liaison between the outsourced support team and Events Managers to ensure accurate, up-to-date info for agents.
Monitor and respond to event-related customer inquiries via Zendesk and social media (e.g., Facebook groups).
Knowledge Base & Content Management
Develop and maintain FAQs, tutorials, refund forms, attendee guides, and internal SOPs for in-person and virtual events.
Regularly update the Support Center, including article creation and translation coordination.
Ensure onboarding and welcome content for event attendees is accurate, friendly, and accessible.
Ticketing, Refunds & Revenue Tracking
Manage event setup and updates in Bizzabo (tickets, agendas, discount codes, etc.).
Process refunds, upgrades, and transfers through Bizzabo and manual systems; respond to chargebacks with supporting documentation.
Work with Finance to analyze refund trends; maintain accurate data in Airtable and other internal tools.
Manage and update events, refund forms and customer blacklists.
Event Logistics Support
Support registration and check-in at live events; manage info desk and assist with volunteer coordination.
Assist in event logistics such as venue research, rooming lists, speaker updates, crew charts, and visa-related documentation.
Technical Competencies
Event Platforms: Experience with platforms such as Bizzabo, Authorize.com , and Airtable.
Content & Knowledge Management: Skilled in maintaining knowledge bases and team resources
Payment & Refund Processing: Strong knowledge of payment flows, chargeback responses, and invoice adjustments.
Data Analysis: Ability to identify CX trends and collaborate on improvements.
GDPR & Compliance: Familiar with data privacy regulations and customer data handling protocols.
Customer Support Tools: Experience with Zendesk, Jira and other common-place support tools
Soft Competencies:
Customer Service: Exceptional customer service skills, including empathy, patience, and a customer-centric approach.
Problem Solving: Strong problem-solving abilities to address complex customer issues.
Communication: Excellent written and verbal communication skills to interact with customers and cross-functional teams.
Collaboration: Strong teamwork and communication skills to work effectively with various departments to resolve customer inquiries.
Adaptability: Ability to adapt to changing customer needs and priorities.
Attention to Detail: Strong attention to detail when managing content and processing payment requests.
Experience:
Bachelor's degree in a related field (preferred).
3+ years of experience in a customer support or content support role.
Familiarity with learning management systems and issue tracking tools.
Mindvalley is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, gender identity or expression, national origin, age, disability, marital status, sexual orientation, or any other legally protected status. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.
#J-18808-LjbffrSenior SAP SD Consultant (contract role)
Posted 1 day ago
Job Viewed
Job Description
Job Ref: L4994945
Responsibilities:
- Take responsibility for the process, functional, and technical design in SAP projects for Sales and Distribution .
- Conduct top-down workshops to advise and direct clients on S/4HANA feasibility.
- Drive end-to-end project activities within the Asia-Pacific region.
- Support pre-sales activities in the Asia-Pacific Region/Global.
Qualifications:
- At least 5 years of professional experience in Sales and Distribution .
- Understanding of integration topics with other modules.
- Hands-on project experience in S/4HANA and an interest in concepts like IoT, Big Data, Blockchain.
- Knowledge of programming languages such as ABAP is an advantage.
- Fluent in English (verbal and written).
- A degree in computer science, mathematics, engineering, or other relevant science or business fields.
Please send your updated CV to if the role matches your experience.
Due to high application volume, only shortlisted candidates will be notified.
#J-18808-LjbffrSenior SAP SD Consultant (contract role)
Posted 1 day ago
Job Viewed
Job Description
Job Ref: L4994945 Responsibilities: Take responsibility for the process, functional, and technical design in SAP projects for
Sales and Distribution . Conduct top-down workshops to advise and direct clients on S/4HANA feasibility. Drive end-to-end project activities within the Asia-Pacific region. Support pre-sales activities in the Asia-Pacific Region/Global. Qualifications: At least 5 years of professional experience in
Sales and Distribution . Understanding of integration topics with other modules. Hands-on project experience in
S/4HANA
and an interest in concepts like IoT, Big Data, Blockchain. Knowledge of programming languages such as ABAP is an advantage. Fluent in English (verbal and written). A degree in computer science, mathematics, engineering, or other relevant science or business fields. Please send your updated CV to
if the role matches your experience. Due to high application volume, only shortlisted candidates will be notified.
#J-18808-Ljbffr