70 Contract Monitoring jobs in Malaysia

Job Purpose

The VMT Supervisor runs a team of VMT in KL, motivates and manages performance of the individuals to meet all service levels and achieve the desired level of monitoring quality.

Besides the job purpose of middle level, key aspects of the job include:

- leading VMT KL team of monitoring specialist, managing the day-to-day performance, service levels and customer satisfaction-daily, weekly, monthly reporting of performance against SLAs

- training and coaching specialists to improve all technical and customer service aspects of their development

- taking the primary coordination or communication role in all alerts/requests

- handling feedback from business co-workers, and dealing with other difficult situations encountered by the specialists"

Job Description:

1. Accept working in shifts: morning shift, swing shift, and night shift

2. Proficient in Global IT monitoring and Global call service

3. Guide monitoring specialists during daily operations.

4. Explore new monitoring method to boost efficiency and accuracy; propose solutions based on needs.

5. Analyze monitoring data, and provide professional solutions/support based on the data analysis

6. Collaboration with the peer VMT team in China

Qualifications:

1. Bachelor's degree

2. 5-8 years of relevant experience

3. Proficient in both Chinese (Mandarin) and English

4. Require high vigilance and constant monitoring of the screen, so it demands extremely high discipline.

5. IT background is preferred

6. Proficient in formulating and optimizing various monitoring procedures, capable of handling complex alerts.

7. Able to communicate and coordinate efficiently with other departments to handle various emergency situations.

8. Highly responsible and professional, dedicated to fulfilling monitoring duties with strong sense of responsibility and collaborative team spirit

9. Able to conduct in-depth analysis and mining of monitoring data to extract more valuable information.

10. Exceptional skills in observing and assessing potential risks during monitoring.

11. Keep up with industry trends and tech applications, continually upgrading monitoring skills

Workhour (Malaysia local time)

Morning shift: 7am to 3pm

Swing shift: 2pm to 10pm

Night shift: 10pm to 7am"

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

#J-18808-Ljbffr

Job Purpose

The VMT Supervisor manages a team of VMT specialists in KL, motivating and overseeing their performance to meet service levels and ensure high-quality monitoring.

Key responsibilities include:

• Leading the VMT KL team of monitoring specialists, managing daily performance, service levels, and customer satisfaction; reporting performance against SLAs weekly, monthly, and daily.
• Training and coaching specialists to enhance technical skills and customer service.
• Serving as the primary coordinator and communicator for all alerts and requests.
• Handling feedback from colleagues and managing challenging situations encountered by specialists.

Job Description:

• Work in shifts: morning, swing, and night shifts.
• Proficient in Global IT monitoring and Global call services.
• Guide monitoring specialists during daily operations.
• Explore and propose new monitoring methods to improve efficiency and accuracy.
• Analyze monitoring data and provide professional solutions/support.
• Collaborate with the VMT team in China.

Qualifications:

• Bachelor's degree.
• 5-8 years relevant experience.
• Proficiency in Mandarin and English.
• High vigilance and discipline for continuous screen monitoring.
• IT background preferred.
• Skilled in developing and optimizing monitoring procedures, handling complex alerts.
• Effective communication and coordination skills for emergency handling.
• Responsible, professional, and collaborative.
• Ability to analyze monitoring data deeply and extract valuable insights.
• Exceptional risk observation and assessment skills.
• Stay updated with industry trends and technology applications.

Work Hours (Malaysia local time):

• Morning shift: 7am - 3pm
• Swing shift: 2pm - 10pm
• Night shift: 10pm - 7am

Key Skills & Benefits:

• Tailored benefits to your country and lifestyle.
• Career growth through leadership and professional development programs.
• Enhance personal well-being with seminars and wellness programs.
• Commitment to diversity, equity, and inclusion.
• Networking opportunities within the organization.
• Participation in community and social initiatives.

Note: Don’t meet every requirement? Apply anyway. We value potential and enthusiasm. We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered without discrimination based on race, gender, religion, or other protected characteristics.

#J-18808-Ljbffr

Job Purpose The VMT Supervisor manages a team of VMT specialists in KL, motivating and overseeing their performance to meet service levels and ensure high-quality monitoring. Key responsibilities include: Leading the VMT KL team of monitoring specialists, managing daily performance, service levels, and customer satisfaction; reporting performance against SLAs weekly, monthly, and daily. Training and coaching specialists to enhance technical skills and customer service. Serving as the primary coordinator and communicator for all alerts and requests. Handling feedback from colleagues and managing challenging situations encountered by specialists. Job Description: Work in shifts: morning, swing, and night shifts. Proficient in Global IT monitoring and Global call services. Guide monitoring specialists during daily operations. Explore and propose new monitoring methods to improve efficiency and accuracy. Analyze monitoring data and provide professional solutions/support. Collaborate with the VMT team in China. Qualifications: Bachelor's degree. 5-8 years relevant experience. Proficiency in Mandarin and English. High vigilance and discipline for continuous screen monitoring. IT background preferred. Skilled in developing and optimizing monitoring procedures, handling complex alerts. Effective communication and coordination skills for emergency handling. Responsible, professional, and collaborative. Ability to analyze monitoring data deeply and extract valuable insights. Exceptional risk observation and assessment skills. Stay updated with industry trends and technology applications. Work Hours (Malaysia local time): Morning shift: 7am - 3pm Swing shift: 2pm - 10pm Night shift: 10pm - 7am Key Skills & Benefits: Tailored benefits to your country and lifestyle. Career growth through leadership and professional development programs. Enhance personal well-being with seminars and wellness programs. Commitment to diversity, equity, and inclusion. Networking opportunities within the organization. Participation in community and social initiatives. Note:

Don’t meet every requirement? Apply anyway. We value potential and enthusiasm. We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered without discrimination based on race, gender, religion, or other protected characteristics.

#J-18808-Ljbffr

Job Purpose The VMT Supervisor runs a team of VMT in KL, motivates and manages performance of the individuals to meet all service levels and achieve the desired level of monitoring quality. Besides the job purpose of middle level, key aspects of the job include: - leading VMT KL team of monitoring specialist, managing the day-to-day performance, service levels and customer satisfaction-daily, weekly, monthly reporting of performance against SLAs - training and coaching specialists to improve all technical and customer service aspects of their development - taking the primary coordination or communication role in all alerts/requests - handling feedback from business co-workers, and dealing with other difficult situations encountered by the specialists" Job Description: 1. Accept working in shifts: morning shift, swing shift, and night shift 2. Proficient in Global IT monitoring and Global call service 3. Guide monitoring specialists during daily operations. 4. Explore new monitoring method to boost efficiency and accuracy; propose solutions based on needs. 5. Analyze monitoring data, and provide professional solutions/support based on the data analysis 6. Collaboration with the peer VMT team in China Qualifications: 1. Bachelor's degree 2. 5-8 years of relevant experience 3. Proficient in both Chinese (Mandarin) and English 4. Require high vigilance and constant monitoring of the screen, so it demands extremely high discipline. 5. IT background is preferred 6. Proficient in formulating and optimizing various monitoring procedures, capable of handling complex alerts. 7. Able to communicate and coordinate efficiently with other departments to handle various emergency situations. 8. Highly responsible and professional, dedicated to fulfilling monitoring duties with strong sense of responsibility and collaborative team spirit 9. Able to conduct in-depth analysis and mining of monitoring data to extract more valuable information. 10. Exceptional skills in observing and assessing potential risks during monitoring. 11. Keep up with industry trends and tech applications, continually upgrading monitoring skills Workhour (Malaysia local time) Morning shift: 7am to 3pm Swing shift: 2pm to 10pm Night shift: 10pm to 7am" Key Skills What’s In It For You? Elective Benefits:

Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career:

Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being:

Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion:

It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community:

Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

#J-18808-Ljbffr

BD Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Remote Monitoring Specialist role at BD

BD Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Remote Monitoring Specialist role at BD

Be part of something bigger!

BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD’s dispensing customers with a mission that’s focused on knowing there’s a patient at the center of everything we do so our pledge is to deliver exceptional service to our customers.

Job Description Summary

Job Description

About BD

Be part of something bigger!

BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD’s dispensing customers with a mission that’s focused on knowing there’s a patient at the center of everything we do so our pledge is to deliver exceptional service to our customers.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Description

• Identify and review dashboards, alerts and alarms
• Applying fix to the alerts and alarms.
• Supports cross medical product solutions (9 Different Product Type)
• Builds effective working relationships across functions and locations
• Maintains a strong focus on delivering high quality work; holds self to high quality standards
• Demonstrates adaptability for working in diverse environments; manage multiple tasks at a time and able to prioritize; work independently
• Follows procedures and processes in an FDA regulated environment
• Communicates effectively with customers; builds rapport and listens to needs and takes action to meet customer needs
• Seeks out initiatives and projects that will broaden experiences / skill set and support critical organization capabilities
• Demonstrates effective use of phone and/or email for communication channel
• Work in shifts in a 24/7 support team.
  
  

Preferred Requirements

• Minimum of 2-years in a technical support environment with direct customer service support. (in IT or Healthcare fields)
• Able to multi-task in a fast paced environment with many forms of communication including Instant Messenger, email, and phones
• Excellent documentation skills including detailed case notes while on the phone with a customer
• Skills, abilities, and an In-depth knowledge of general computer terms and navigation skills.
• Analytical and problem solving skills to handle windows operating systems.
• Ability to communicate technical solutions/recommendations to a non-technical audience
• Write SQL Queries (Select, Join (Left/Right), Update, Insert)
• SQL Server 2008+ Administration
• Windows Server (2008+) and Desktop Administration (Win7+)
• Networking topology, terminology, commands
• IIS and Web Application Administration
• Group Policies Terminology and Administration
• Active Directory Administration
• VMWare Terminology and Administration
• Installing peripherals (Scanners, Printers.)
• Application (non-Pyxis) Installation and Troubleshooting
  
  

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: Skills

Optional Skills

Primary Work Location

MYS Kuala Lumpur - Jalan Kerinchi

Additional Locations

Work Shift

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Biotechnology Research, Medical Equipment Manufacturing, and Research Services

Referrals increase your chances of interviewing at BD by 2x

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Direct message the job poster from Bank of China (Malaysia) Berhad

As the Transaction Monitoring Manager (Compliance) at Bank of China (M) Berhad, you will play a key role to assist the team lead of Transaction Monitoring (TM) on the implementation of Sanction and Transaction Monitoring (STM) requirements within the Bank, and to ensure AML risk management effectiveness throughout the Bank. This full-time position is based in our Kuala Lumpur head office.

Responsibilities

• Assist immediate supervisor to establish, develop and maintain appropriate governance and accountabilities in managing AML risk of the Bank which include relevant procedures and manuals on STM.
• Assist immediate supervisor to develop a holistic annual AML risk management work plan on STM that complements the Bank’s strategic objectives.
• Participate in the regular recalibration of AML plan to adapt and respond to changes in legislation and regulatory landscape.
• Implementation of overall AML compliance program as mandated.
• Responsible in identification and assessment of AML risk within the Bank that includes the review of the TM alerts and sanction alerts embedded in the systems or exception reports.
• Review Internal Suspicious Transaction Reporting (STR), conduct investigation and identify red flags and to further escalate to Checker/Team Lead, and timely submission of STR to Bank Negara Malaysia via FINS system.
• Responsible for regulatory reporting such as Cash Threshold Reporting (CTR) to ensure report submission within regulatory timeline.
• Monitor and report activities pertaining to STM to management as well as parent bank (Hong Kong) and Head Office (Beijing).
• Assist in the review of the adequacy of STM controls in mitigating ML/TF risks and identify any areas for improvements.
• Assess the adequacy of internal controls to manage AML risk in particularly STM, track and promptly follow up on any identified deficiencies and plans to address such deficiencies.
• Ensure timely escalation of significant AML risk incident to Chief Compliance Officer and Head of AML, where applicable to ensure immediate remediation action is initiated to mitigate the risk.
• Provide timely update to Head of AML/immediate supervisor on potential AML issue and risk assessment to make an informed judgement.
• Ensure timely reporting and escalation of AML risk incident to relevant party including BOCHK or regulator, when needed and is in accordance to standards and timeline given.
• Keeping immediate supervisor informed on laws and regulatory developments, it’s implication to the Bank’s risk profile.
• Provide advisory and guidance to business and operation units on the interpretation of AML laws and regulatory requirements and implementation of internal policies and procedures for the management of STM relevant to the respective business and operation units to ensure alignment to all laws and regulatory requirements.
• Participate in the discussion with business and support units on advisory matter related to STM and to implement relevant controls to reduce residual AML risk profiles to ensure that ML/TF risk exposure of the Bank is being identified and managed within the Bank’s risk appetite.
• Participate with immediate supervisor to reinforce AML risk management culture in the Bank by inculcating risk and compliance is everyone’s responsibilities.
• Provide training to improve 1st line of defense’s understanding of relevant laws and regulatory requirements on STM.
• Ensure adequate level of awareness and knowledge capacity across all departments in relation to STM.
• Provide guidance on AML risk management related STM areas to business and support units.
• Actively contribute to a collaborative and inclusive team environment, fostering mutual respect and support among team members and within Compliance Department.
• Participate in team discussions, projects, and initiatives, ensuring effective communication and knowledge sharing, as well as supporting colleagues in achieving common goals.
• Demonstrate a willingness to assist and learn from others, ensuring the team’s overall success aligns with organizational objectives.
• Any other duties and responsibilities as assigned by Chief Compliance Officer, Head of AML and immediate supervisor from time to time.

Requirements

• Degree holder or above in related disciplines (certification in AML/CFT will be an added advantage).
• Minimum 5 years of working experience with strong knowledge of banking regulatory environment and regulations (similar AML experience will be an added advantage or at least with audit/risk/compliance related experience).
• Good interpersonal and communication skill.
• Strong analytical skill.
• Good command of both spoken and written English and Chinese will be preferred.

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Let's connect if you are interested to find out more!

Seniority level

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• Employment type Full-time

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Job Purpose:

The primary purpose of the role is to ensure the smooth operation in two main domains: 1) Be responsible for monitoring and analyzing our entire supply chain system, IT infrastructure, and facilities, responding to alerts, providing timely support to global teams, making necessary independent decisions for urgent issues or as requested by IT teams. 2) Offering Global Contact Calling Services to TD SYNNEX global coworkers for resolving urgent issues. Where necessary the VMT specialist will escalate urgent alerts/requests to higher levels within team . This levels requires the experienced knowledge of monitoring items and the TD SYNNEX environment. The specialist will be able to have the ability to prioritize alerts and make right decisions based on the real-time urgent situation. This level will be expected to mentor entry level monitoring specialists.

Job Description:

1. Accept working in shifts: morning shift, swing shift, and night shift

2. Global IT monitoring service: process IT alerts by following pre-defined SLAs

3. Global call service: provide efficient calling services to global coworkers, accelerating problem-solving efficiency

4. Guide monitoring specialists during daily operations

5. Analyze monitoring data, and provide professional solutions/support based on the data analysis

6. Collaboration with the peer VMT team in China

Qualifications:

1. Bachelor's degree

2. 3-5 years of relevant experience is preferred

3. Proficient in both Chinese ( Mandarin) and English

4. Require high vigilance and constant monitoring of the screen, so it demands extremely high discipline

5. IT background is preferred

6. Good at using Microsoft 365 software

7. Strong sense of responsibility and collaborative team spirit

8. Excellent ability in problem analysis and solving

9. Stronger observation skills to identify and assess potential risks in monitoring data

10. Able to formulate response measures and plans based on the analysis results of monitoring data

11. Strong communication skills: able to effectively communicate with global coworkers

Workhour (Malaysia local time)

morning shift: 7am to 3pm

swing shift: 2pm to 10pm

night shift: 10pm to 7am

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

#J-18808-Ljbffr

**Job Description Summary**
**Job Description**
**About** **BD**
**Be part of something** **bigger!**
BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD's dispensing customers with a mission that's focused on knowing there's a patient at the center of everything we do so our pledge is to deliver exceptional service to our customers.
**Job Description**
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
**Job Description**
+ Identify and review dashboards, alerts and alarms
+ Applying fix to the alerts and alarms.
+ Supports cross medical product solutions (9 Different Product Type)
+ Builds effective working relationships across functions and locations
+ Maintains a strong focus on delivering high quality work; holds self to high quality standards
+ Demonstrates adaptability for working in diverse environments; managemultiple tasks at a time and able to prioritize; work independently
+ Follows procedures and processes in an FDA regulated environment
+ Communicates effectively with customers; builds rapport and listens toneeds and takes action to meet customer needs
+ Seeks out initiatives and projects that will broaden experiences / skillset and support critical organization capabilities
+ Demonstrates effective use of phone and/or email for communicationchannel
+ Work in shifts in a 24/7 support team.
**Preferred Requirements**
+ Minimum of 2-years in a technical support environment with directcustomer service support. (in IT or Healthcare fields)
+ Able to multi-task in a fast paced environment with many forms of communication including Instant Messenger, email, and phones
+ Excellent documentation skills including detailed case notes while on the phone with a customer
+ Skills, abilities, and an In-depth knowledge of general computer termsand navigation skills.
+ Analytical and problem solving skills to handle windows operatingsystems.
+ Ability to communicate technical solutions/recommendations to a non-technical audience
+ Write SQL Queries (Select, Join (Left/Right), Update, Insert)
+ SQL Server 2008+ Administration
+ Windows Server (2008+) and Desktop Administration (Win7+)
+ Networking topology, terminology, commands
+ IIS and Web Application Administration
+ Group Policies Terminology and Administration
+ Active Directory Administration
+ VMWare Terminology and Administration
+ Installing peripherals (Scanners, Printers.)
+ Application (non-Pyxis) Installation and Troubleshooting
_At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting._
**Click on apply if this sounds like you!**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
MYS Kuala Lumpur - Jalan Kerinchi
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Bank of China (Malaysia) Berhad As the Transaction Monitoring Manager (Compliance) at Bank of China (M) Berhad, you will play a key role to assist the team lead of Transaction Monitoring (TM) on the implementation of Sanction and Transaction Monitoring (STM) requirements within the Bank, and to ensure AML risk management effectiveness throughout the Bank. This full-time position is based in our Kuala Lumpur head office. Responsibilities Assist immediate supervisor to establish, develop and maintain appropriate governance and accountabilities in managing AML risk of the Bank which include relevant procedures and manuals on STM. Assist immediate supervisor to develop a holistic annual AML risk management work plan on STM that complements the Bank’s strategic objectives. Participate in the regular recalibration of AML plan to adapt and respond to changes in legislation and regulatory landscape. Implementation of overall AML compliance program as mandated. Responsible in identification and assessment of AML risk within the Bank that includes the review of the TM alerts and sanction alerts embedded in the systems or exception reports. Review Internal Suspicious Transaction Reporting (STR), conduct investigation and identify red flags and to further escalate to Checker/Team Lead, and timely submission of STR to Bank Negara Malaysia via FINS system. Responsible for regulatory reporting such as Cash Threshold Reporting (CTR) to ensure report submission within regulatory timeline. Monitor and report activities pertaining to STM to management as well as parent bank (Hong Kong) and Head Office (Beijing). Assist in the review of the adequacy of STM controls in mitigating ML/TF risks and identify any areas for improvements. Assess the adequacy of internal controls to manage AML risk in particularly STM, track and promptly follow up on any identified deficiencies and plans to address such deficiencies. Ensure timely escalation of significant AML risk incident to Chief Compliance Officer and Head of AML, where applicable to ensure immediate remediation action is initiated to mitigate the risk. Provide timely update to Head of AML/immediate supervisor on potential AML issue and risk assessment to make an informed judgement. Ensure timely reporting and escalation of AML risk incident to relevant party including BOCHK or regulator, when needed and is in accordance to standards and timeline given. Keeping immediate supervisor informed on laws and regulatory developments, it’s implication to the Bank’s risk profile. Provide advisory and guidance to business and operation units on the interpretation of AML laws and regulatory requirements and implementation of internal policies and procedures for the management of STM relevant to the respective business and operation units to ensure alignment to all laws and regulatory requirements. Participate in the discussion with business and support units on advisory matter related to STM and to implement relevant controls to reduce residual AML risk profiles to ensure that ML/TF risk exposure of the Bank is being identified and managed within the Bank’s risk appetite. Participate with immediate supervisor to reinforce AML risk management culture in the Bank by inculcating risk and compliance is everyone’s responsibilities. Provide training to improve 1st line of defense’s understanding of relevant laws and regulatory requirements on STM. Ensure adequate level of awareness and knowledge capacity across all departments in relation to STM. Provide guidance on AML risk management related STM areas to business and support units. Actively contribute to a collaborative and inclusive team environment, fostering mutual respect and support among team members and within Compliance Department. Participate in team discussions, projects, and initiatives, ensuring effective communication and knowledge sharing, as well as supporting colleagues in achieving common goals. Demonstrate a willingness to assist and learn from others, ensuring the team’s overall success aligns with organizational objectives. Any other duties and responsibilities as assigned by Chief Compliance Officer, Head of AML and immediate supervisor from time to time. Requirements Degree holder or above in related disciplines (certification in AML/CFT will be an added advantage). Minimum 5 years of working experience with strong knowledge of banking regulatory environment and regulations (similar AML experience will be an added advantage or at least with audit/risk/compliance related experience). Good interpersonal and communication skill. Strong analytical skill. Good command of both spoken and written English and Chinese will be preferred. We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Let's connect if you are interested to find out more! Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Quality Assurance and Legal Industries Financial Services and Banking Referrals increase your chances of interviewing at Bank of China (Malaysia) Berhad by 2x Sign in to set job alerts for “Anti-Money Laundering Manager” roles.

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