15 Contract Lifecycle jobs in Malaysia
Manager - Customer Lifecycle
Posted 12 days ago
Job Viewed
Job Description
We require a Sales Team Leader to manage the Sales Workforce along with all other internal/external stakeholders. The ideal candidate should have 2-5 years of B2B end-to-end sales experience with MWP cloud products.
Experience EssentialExperience in selling Office 365 or MWP solutions is a must. The candidate should have excellent account management skills, including office administration and internal communications. The ability to close sales opportunities and win business is essential.
Job Responsibilities- Build relationships with customers and track their MS S/W license purchases.
- Make outbound calls on the database allocated as per set targets.
- Profile organizations based on certain parameters and identify S/W license status.
- Demonstrate a high degree of knowledge of the client’s products, license/services offerings, and software compliance in messages to customers.
- Conduct internet searches to find alternate numbers on un-profiled accounts.
- Connect with the RPC and execute the program requirements.
- Achieve monthly revenue targets allocated.
Build new skills, further your potential, and shape the direction of your career through a learning approach in a collaborative environment.
#J-18808-LjbffrManager - Customer Lifecycle
Posted 12 days ago
Job Viewed
Job Description
- 2-5 years of B2B end to end sales of MWP cloud productexperience,Azure Architect/AZ 900/ MS 900/M101 we require Sales Team Leader to manage Sales-Workforce along with all other internal/external stake holders
Experience of selling Office 365 or MWP solutions, Must have excellent account management skills including office administration and internal
communications
Able to demonstrate the ability of closing sales opportunities winning business
• Will be responsible for building relationship with the customers and tracking their MS S/W license purchases
• Will be responsible for outbound calls on Database allocated as per set targets
• Will be responsible for profiling the Organization on certain Parameters and identifying S/W license status
• Demonstrate a high degree of knowledge of the client’s products,
license/services offerings, and software compliance in messages to customers
• Responsible for conducting internet search to find alternate number on un-profiled accounts
• Connect with the RPC and execute the program requirements
• Responsible for achieving monthly revenue targets allocated
I have been working at Denave for over 7 years and it has been an enriching and fruitful relationship. Denave is a multicultural organization that allows you to interact with people from various nationalities and backgrounds while offering cross-functional learning opportunities. The company prioritizes employee well-being and quite frequently organizes team building, events, and sports activities.
IrmaProgram Manager, Malaysia
Learning & Development, Malaysia
At Denave, my ideas are valued, and my efforts are appreciated and recognized. Denave is a ground to be planted in if you want to flourish your career in terms of skillsets, compensation, titles, and new responsibilities. As a mother, Denave has helped me find the right work-life balance allowing me to continue my journey as a successful employee and simultaneously take care of my mental health.
Human Resources, India
My years in Denave have been professionally rewarding. The various training and development programs at Denave have helped improve my expertise and skills in leadership, time management, and more. Some of the positives of working at Denave have been its open culture, team-building activities, and nurturing relationships with colleagues.
Moutusi GhoshHR INTL & Recruitment, India
I have been associated with Denave for over 5 years and the journey so far has been very enriching in terms of career growth, new learnings, experiences, and professional grooming. One of the striking differentiators has been the support and guidance provided by the mentors in defining my career goals at Denave.
Senior Manager-Transition, India
Learning & Development, Malaysia
Preeti SehgalLearning & Development, India
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Work With UsBuild new skills, further your potential, and shape the direction of your careers through a learning approach in a collaborative environment.
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#J-18808-LjbffrManager - Customer Lifecycle
Posted 1 day ago
Job Viewed
Job Description
We require a Sales Team Leader to manage the Sales Workforce along with all other internal/external stakeholders. The ideal candidate should have 2-5 years of B2B end-to-end sales experience with MWP cloud products. Experience Essential
Experience in selling Office 365 or MWP solutions is a must. The candidate should have excellent account management skills, including office administration and internal communications. The ability to close sales opportunities and win business is essential. Job Responsibilities
Build relationships with customers and track their MS S/W license purchases. Make outbound calls on the database allocated as per set targets. Profile organizations based on certain parameters and identify S/W license status. Demonstrate a high degree of knowledge of the client’s products, license/services offerings, and software compliance in messages to customers. Conduct internet searches to find alternate numbers on un-profiled accounts. Connect with the RPC and execute the program requirements. Achieve monthly revenue targets allocated. Work With Us
Build new skills, further your potential, and shape the direction of your career through a learning approach in a collaborative environment.
#J-18808-Ljbffr
Manager - Customer Lifecycle
Posted 1 day ago
Job Viewed
Job Description
Experience Essential
Experience of selling Office 365 or MWP solutions, Must have excellent account management skills including office administration and internal communications Able to demonstrate the ability of closing sales opportunities winning business Job Responsibilities
• Will be responsible for building relationship with the customers and tracking their MS S/W license purchases • Will be responsible for outbound calls on Database allocated as per set targets • Will be responsible for profiling the Organization on certain Parameters and identifying S/W license status • Demonstrate a high degree of knowledge of the client’s products, license/services offerings, and software compliance in messages to customers • Responsible for conducting internet search to find alternate number on un-profiled accounts • Connect with the RPC and execute the program requirements • Responsible for achieving monthly revenue targets allocated Please Upload your Resume. We will use this to find right opportunity for you
I have been working at Denave for over 7 years and it has been an enriching and fruitful relationship. Denave is a multicultural organization that allows you to interact with people from various nationalities and backgrounds while offering cross-functional learning opportunities. The company prioritizes employee well-being and quite frequently organizes team building, events, and sports activities. Irma
Program Manager, Malaysia Learning & Development, Malaysia At Denave, my ideas are valued, and my efforts are appreciated and recognized. Denave is a ground to be planted in if you want to flourish your career in terms of skillsets, compensation, titles, and new responsibilities. As a mother, Denave has helped me find the right work-life balance allowing me to continue my journey as a successful employee and simultaneously take care of my mental health. Human Resources, India My years in Denave have been professionally rewarding. The various training and development programs at Denave have helped improve my expertise and skills in leadership, time management, and more. Some of the positives of working at Denave have been its open culture, team-building activities, and nurturing relationships with colleagues. Moutusi Ghosh
HR INTL & Recruitment, India I have been associated with Denave for over 5 years and the journey so far has been very enriching in terms of career growth, new learnings, experiences, and professional grooming. One of the striking differentiators has been the support and guidance provided by the mentors in defining my career goals at Denave. Senior Manager-Transition, India Learning & Development, Malaysia Preeti Sehgal
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Sales Manager (Lifecycle Sales)
Posted 4 days ago
Job Viewed
Job Description
Company Background: Industrial Machinery (Printing Solutions)
Work Location: Penang - Hybrid (HQ - Puchong, KL)
Salary Range: up to RM8,000 + commission
- Promote Consumables, Service and Parts and building customer relationships.
- To understand customer preferences, market trends, market shares and competitive strategies
- Facilitating the growth of overall sales by providing the customer a comprehensive solutions approach.
- Gathering customer feedback to improve products, services and customer experience
- Overall responsible for customer account management.
- Timely collection of the products sold as per the credit guidelines and update finance and sales coordinator.
- Partner with the service team and share timely necessary information to support the customers for their end to end requirements.
- Collaborate with fellow Sales account manager (Equipment) to sell complete solution to the customer.
Job Requirement:
- Strong understanding of the complete sales cycle, achieving sales targets, providing monthly sales forecast and customer support.
- Candidates with Degree in Science, Engineering, or Printing Technology are preferred.
- Should possess approximately 3 to 4 years of experience in engineering sales
- Experience in CRM, Salesforce, or equivalent platforms
- Open to travel
Interested candidate please apply online or email your updated resume to:
Product Lifecycle Management Change Analyst
Posted today
Job Viewed
Job Description
Join to apply for the Product Lifecycle Management Change Analyst role at Motorola Solutions
Product Lifecycle Management Change Analyst4 days ago Be among the first 25 applicants
Join to apply for the Product Lifecycle Management Change Analyst role at Motorola Solutions
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
The Product Orderability group is responsible for product, software and services implementations in CRM, ERP and Product Lifecycle Management Systems. Group has a global presence in all regions (North America, Europe and Asia). It is responsible for working with cross functional teams (Sales, Go-to-Market, Product Management, Engineering, Supply Chain and Services) for end-to-end definition and implementation of product offers and configurations in CRM/ERP systems product orderability from Quoting to Fulfillment products and to provide better user experiences to our end customers, partners, resellers and Salesforce.
Product Orderability group is also investing in onboarding new tools and technologies to drive process automation, enable self-service for our stakeholders and reduce manual efforts to run our day to day operations. We look for the most advanced problem solvers and leaders in the automation area - like you - to help automate our business processes using various automation concepts like AI, RPAs BOTs etc.
Job Description
Primary Task descriptions
- Creation and maintenance of part numbers including components and assemblies, change management process, and able to structure Bill of Materials (BOM) and models of the product on agreed time and with a high degree of quality.
- End-to-End (E2E) support from component to assembly model while working on various databases which include Product Lifecycle Management (PLM-AGILE), Enterprise Resource Planning (ERP-R12), and various Business Intelligence (BI) tools, but not limited to Configure, Procure, Quote (CPQ-Big Machine) and other ORACLE modules.
- Coordinate with Responsible Engineers, supply chain, factories, order management, and other product teams to process and implement all the changes in the system.
- Understand the capabilities and requirements of back-end processes to ensure end-to-end supply chain capabilities are satisfied.
- Coordinate activities needed for translating needs with cross-functional teams, business stakeholders.
- Propose innovative operational changes including processes and system improvements
- Compose effective cross-team and inter-departmental communications
- Assist with stakeholder and management, prioritization, troubleshooting, and escalation of issues
- Remote and hybrid working environment
- Candidate must have at least a Bachelor's Degree in relevant field.
- Basic Knowledge of Oracle Modules - Oracle Inventory, Bills of Material .
- Experienced with Agile PLM
- Able to support US shift timing, although the position is based in Penang, Malaysia.
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Telecommunications
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#J-18808-LjbffrDeputy Manager, Customer Lifecycle Management
Posted 12 days ago
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Job Description
Join to apply for the Deputy Manager, Customer Lifecycle Management role at Prudential BSN Takaful Berhad
Deputy Manager, Customer Lifecycle Management1 day ago Be among the first 25 applicants
Join to apply for the Deputy Manager, Customer Lifecycle Management role at Prudential BSN Takaful Berhad
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Being able to coordinate, identify and escalate project deliverables. Performing project monitoring and reports via excel and powerpoint
Roles & Responsibilities
Customer Lifecycle Management
- End-to-end campaign management for leads management, acquisition, upselling, x-selling, nurturing and onboarding.
- Design customer journey mapping and develop engagement framework and loyalty framework.
- Partnership management and responsible to procure more partnerships for future campaigns.
- Adapt changes to the customer lifecycle management framework based on data to be captured once CEP goes live.
- Campaign ideation and formulation.
- Gather business requirements from campaign owners from data attributes to journey design on MS Visio.
- Ad brief management on the creative requirement for the CEP.
- Stakeholder management from campaign owners, brand & comms, UDP, data and IT.
- Coordinate and manage UAT processes and overall business project management activities.
- Define project plan, deliverables, and timelines. Ensuring all deliverables are within the stipulated timeline.
- Monitor campaign progress and assess the effectiveness of campaign.
- Bachelor’s Degree in Marketing, Business, Data Analytics, or a related field.
- Minimum 3 years of experience in customer lifecycle management, marketing, or retention strategies.
- Experience working with Salesforce Marketing Cloud Builders and Studios: Email Studio, Content Builder, Contact Builder, Advertising Studio, Mobile Studio, Personalization Builder for Emails and SMS, WhatsApp and other Channels, Marketing Cloud Personalisation, Datorama (Marketing Cloud Intelligence) is a must and preferred.
- Develop responsive email templates with extensive knowledge of AMPscript and Guide Template Language.
- Proven success in persistency improvement, retention strategies, and upsell/cross-sell campaigns.
- Strong analytical skills, including experience with customer segmentation, predictive modeling, and campaign measurement.
- Proficiency in CRM systems, marketing automation tools, and customer analytics platforms.
- Exceptional communication and leadership skills, with the ability to influence and inspire cross-functional teams.
- Extensive experience utilizing Journey Builder and extensive hands on working with Custom Activities.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Insurance
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About the latest Contract lifecycle Jobs in Malaysia !
Deputy Manager, Customer Lifecycle Management
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the
Deputy Manager, Customer Lifecycle Management
role at
Prudential BSN Takaful Berhad Deputy Manager, Customer Lifecycle Management
1 day ago Be among the first 25 applicants Join to apply for the
Deputy Manager, Customer Lifecycle Management
role at
Prudential BSN Takaful Berhad Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Being able to coordinate, identify and escalate project deliverables. Performing project monitoring and reports via excel and powerpoint
Roles & Responsibilities
Customer Lifecycle Management
End-to-end campaign management for leads management, acquisition, upselling, x-selling, nurturing and onboarding. Design customer journey mapping and develop engagement framework and loyalty framework. Partnership management and responsible to procure more partnerships for future campaigns. Adapt changes to the customer lifecycle management framework based on data to be captured once CEP goes live. Campaign ideation and formulation.
Customer Engagement Platform
Gather business requirements from campaign owners from data attributes to journey design on MS Visio. Ad brief management on the creative requirement for the CEP. Stakeholder management from campaign owners, brand & comms, UDP, data and IT. Coordinate and manage UAT processes and overall business project management activities. Define project plan, deliverables, and timelines. Ensuring all deliverables are within the stipulated timeline. Monitor campaign progress and assess the effectiveness of campaign.
Job Requirements
Bachelor’s Degree in Marketing, Business, Data Analytics, or a related field. Minimum 3 years of experience in customer lifecycle management, marketing, or retention strategies. Experience working with Salesforce Marketing Cloud Builders and Studios: Email Studio, Content Builder, Contact Builder, Advertising Studio, Mobile Studio, Personalization Builder for Emails and SMS, WhatsApp and other Channels, Marketing Cloud Personalisation, Datorama (Marketing Cloud Intelligence) is a must and preferred. Develop responsive email templates with extensive knowledge of AMPscript and Guide Template Language. Proven success in persistency improvement, retention strategies, and upsell/cross-sell campaigns. Strong analytical skills, including experience with customer segmentation, predictive modeling, and campaign measurement. Proficiency in CRM systems, marketing automation tools, and customer analytics platforms. Exceptional communication and leadership skills, with the ability to influence and inspire cross-functional teams. Extensive experience utilizing Journey Builder and extensive hands on working with Custom Activities.
Prudential is an equal opportunity employer.
We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Subject Matter Expert - Employee Lifecycle Management
Posted 5 days ago
Job Viewed
Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionThe Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As a Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist. In this role, you will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The ELM SME also focuses on projects, system testing and continuous improvement initiatives.
Responsibilities
Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives
Manage service quality, addressing customer concerns, and ensuring compliance with regulations. Additionally, taking ownership of operations, meeting KPIs and SLAs, and developing proactive relationships with key stakeholders to focus on customer outcomes.
Execute system data maintenance and business process activities in support of P&C business processes (onboarding, movement, off boarding etc.)
Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and support operations in troubleshooting and in escalations to Tier 3 (IT/P&C)
In team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness
Advise and train stakeholders on process and system.Deliver solution and process training and act as a point of contact for all training related topics
Collaborate with other P&C chapters keep training materials and process documentation up to date
Lead project streams or small projects or initiatives within the respective area
Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.
Who you are
In this role, you will be working within a team of Specialists and ELM Partners focusing on our customers and collaborating with teams across various functions and levels within the organization.
You bring the following Experience:
3+ years of related experience in Employee Lifecycle Management Subject Matter Expert experience in a HR Shared Services Environment.
Deep knowledge of Employee Lifecycle Management with solid understanding of Shared Service Center Processes and environment
Ability to navigate complex HR Data structure
Strong knowledge in business solutions like Workday and its business processes
Fluent in English, additional languages a plus based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
#J-18808-LjbffrSubject Matter Expert - Employee Lifecycle Management
Posted 12 days ago
Job Viewed
Job Description
Subject Matter Expert - Employee Lifecycle Management page is loadedSubject Matter Expert - Employee Lifecycle Management Candidatar-se locations Petaling Jaya time type Tempo integral posted on Publicado ontem time left to apply Data de término: 31 de agosto de 2025 (22 dias restantes para se candidatar) job requisition id 202508-119968
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionThe Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As a Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist. In this role, you will be delivering training on systems, tools and processes, ensuring quality data maintenance by regular checks and assisting implementing corrective actions. In this position you will ensure that all relevant process documentation is up to date. The ELM SME also focuses on projects, system testing and continuous improvement initiatives.
Responsibilities
Ensure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and aligning service quality with the global People Support Solutions objectives
Manage service quality, addressing customer concerns, and ensuring compliance with regulations. Additionally, taking ownership of operations, meeting KPIs and SLAs, and developing proactive relationships with key stakeholders to focus on customer outcomes.
Execute system data maintenance and business process activities in support of P&C business processes (onboarding, movement, off boarding etc.)
Act as SPOC for internal escalations (Tier 2), support P&C chapters in system maintenance activities, and support operations in troubleshooting and in escalations to Tier 3 (IT/P&C)
In team assigned, support appropriate process execution, Servicing regulatory compliance / Audit readiness
Advise and train stakeholders on process and system.Deliver solution and process training and act as a point of contact for all training related topics
Collaborate with other P&C chapters keep training materials and process documentation up to date
Lead project streams or small projects or initiatives within the respective area
Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.
Who you are
In this role, you will be working within a team of Specialists and ELM Partners focusing on our customers and collaborating with teams across various functions and levels within the organization.
You bring the following Experience:
3+ years of related experience in Employee Lifecycle Management Subject Matter Expert experience in a HR Shared Services Environment.
Deep knowledge of Employee Lifecycle Management with solid understanding of Shared Service Center Processes and environment
Ability to navigate complex HR Data structure
Strong knowledge in business solutions like Workday and its business processes
Fluent in English, additional languages a plus based on region (i.e. German, French, Italian, Spanish, Portuguese, Hungarian, Chinese)
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
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