2,999 Contract Analyst jobs in Malaysia

ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Business Analyst role at ELSA ENERGY

ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Business Analyst role at ELSA ENERGY

• Collect, analyze, and interpret financial and operational data to support budgeting, forecasting, and performance monitoring.
• Develop and maintain financial models to support business planning, investment evaluation, and scenario analysis.
• Prepare variance analysis reports, highlighting key financial and operational drivers.
• Support cost tracking, allocation, and reporting for projects, assets, and joint ventures.
• Collaborate with finance and operations teams to improve data accuracy, reporting standards, and financial processes.
• Assist in preparing management reports, dashboards, and presentations for senior leadership.
• Monitor compliance with financial policies, internal controls, and regulatory requirements.
• Provide financial insights and recommendations to support strategic initiatives and business growth.
• Participate in digitalization/automation initiatives to streamline reporting and analysis processes.
• Act as a liaison between Finance and IT/data teams to enhance reporting tools and ERP systems (e.g., SAP, Oracle).
  
  
  

• Collect, analyze, and interpret financial and operational data to support budgeting, forecasting, and performance monitoring.
• Develop and maintain financial models to support business planning, investment evaluation, and scenario analysis.
• Prepare variance analysis reports, highlighting key financial and operational drivers.
• Support cost tracking, allocation, and reporting for projects, assets, and joint ventures.
• Collaborate with finance and operations teams to improve data accuracy, reporting standards, and financial processes.
• Assist in preparing management reports, dashboards, and presentations for senior leadership.
• Monitor compliance with financial policies, internal controls, and regulatory requirements.
• Provide financial insights and recommendations to support strategic initiatives and business growth.
• Participate in digitalization/automation initiatives to streamline reporting and analysis processes.
• Act as a liaison between Finance and IT/data teams to enhance reporting tools and ERP systems (e.g., SAP, Oracle).
  
  
  

• Bachelors Degree in Finance, Accounting, Economics, or related discipline.
• Minimum 5 years of relevant experience, preferably in the Oil & Gas or Energy industry.
• Strong analytical and problem-solving skills with experience in financial modeling and reporting.
• Proficiency in Microsoft Excel, Power BI/Tableau (or similar visualization tools), and ERP systems (SAP, Oracle, or similar).
• Knowledge of financial reporting standards (IFRS/MFRS) and regulatory compliance.
• Strong communication and presentation skills to interact with stakeholders at all levels.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Oil and Gas

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Direct message the job poster from Sunway Digital Hub, Digital Technology Solutions & Group Cybersecurity

The Senior Business Analyst is responsible for leading the analysis, planning, and

delivery of innovative business solutions that support strategic initiatives and operational improvement. This role involves close collaboration with cross-functional stakeholders to understand business challenges, identify opportunities, and deliver actionable insights and system enhancements. The Senior Consultant - Business Analyst acts as a strategic advisor, solution designer, driving change and ensuring alignment between business goals and technical

implementation.

• Lead collaboration with stakeholders to gather, validate, and document business requirements, ensuring alignment with strategic objectives and a deep understanding of business needs.

• Analyze and re-engineer business processes, identifying inefficiencies and recommending solutions that deliver measurable improvements and operational excellence.

• Develop and present solution proposals, including effort estimates and cost breakdowns, ensuring alignment with business needs and technical feasibility; work closely with stakeholders and customers to secure buy-in and approval for implementation.

• Drive solution design by translating business requirements into technical specifications and working closely with IT and development teams to ensure feasibility and alignment with architectural standards.

• Create and manage comprehensive documentation, including process flows, user stories, functional and technical specifications, SOPs, and training guides.

• Plan and lead User Acceptance Testing (UAT) to validate that implemented solutions meet business requirements and quality standards; coordinate resolution of identified gaps.

• Monitor and report project status, risks, and issues, providing proactive guidance and strategic recommendations to stakeholders throughout the project lifecycle.

• Act as a strategic partner to business units, proactively identifying improvement opportunities, leading enhancement planning discussions, and facilitating prioritization of initiatives.

• Advise and guide delivery teams on conceptual and technical solution design, ensuring coherence with enterprise architecture and alignment with evolving business goals.

• Liaise with external software vendors, managing communications around system updates, upgrades, performance issues, and product roadmaps.

Requirements:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.

• Minimum of 5–7 years’ experience in business analysis, project delivery, or business transformation roles.

• Experience in stakeholder management, process reengineering, and technology implementation.

• Strong analytical and critical thinking skills with excellent communication abilities.

• Proficiency with BA tools (e.g., JIRA, Confluence, Microsoft Visio, SQL, Power BI).

• Experience in Agile/Scrum environments and working with cross-functional teams.

Good to have:

• Certified Business Analysis Professional (CBAP), PMI-PBA, or equivalent.

• Agile certifications (e.g., CSM, CSPO) and/or Lean Six Sigma (Green/Black Belt)

• Leaves: Annual Leave, Medical Leave, Hospitalization Leave, Special Leave.
• Medical Benefits – Sunway Medical Insurance for Outpatient & Inpatient inclusive for dependents.
• Dental and Optical benefits.
• Group Term Life & Personal Accident Insurance Scheme.
• Executive Health Screening.
• Salary increment based on individual performance.
• Bonus based on company & individual performance.
• Career Development: Training and certification sponsored by the company, Annual Talent Review, Career Planning.
• Rewards and recognition: Long Service Award.
• Additional Benefits: Staff Discount (i.e. Theme Park, Hospitality, Education, Property, Medical, Retail, Food & Beverages), Sports and Recreational, Family Day, Annual Dinner, Flexible Working Arrangement for working mothers.
• Open communication. Young, energetic and fun working environment.

Are you ready to elevate your working skills and experience? Click the ‘Apply Now’ and you are one step ahead to an outstanding career.

Our recruitment team will reach out to shortlisted candidate only.

Sunway Shared Services Sdn Bhd (603026-A)

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology and Consulting
• Industries IT Services and IT Consulting

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Job description:

• Perform the requirements gathering with customer.
• Perform analysis on customer requirements.
• Design and document the functional details.
• Provide consultancy on the system product. Training will be provided by Product Team to understand the reward system product.
• Perform configuration of the system based on input of functional details and business requirements.
• Develop the test scenarios and test scripts.
• Carry out the testing including the mobile application, web application and administration portal testing.
• Supporting the customer during the testing.
• Conduct the training to the customer.
• Perform the system functional maintenance support.

Requirements:

• At least 2 years working experience as a Business Analyst or equivalent position.
• Working Experience in Insurance Industry or Mobile Banking/Internet Banking/Rewards System/Loyalty System/Marketplace would be an added advantage.
• Good command of English, ability to converse in Mandarin will be a plus point.
• Good interpersonal skills, a team player and able to work independently.
• Must be analytical and a problem-solver.
• Willing to travel and be based overseas if needed.

Project description

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire and delight our business partners through our multiple banking delivery channels

Responsibilities

• To work with various desks in Treasury to prepare and document business requirements.
• To work with internal GT and IT vendor to document end to end system architecture.
• To have good clear communication skills to interpret business requirements and ensure accurate execution by IT vendor.
• To understand and prepare if required relational schematic documentation.
• To review the functional and technical specification documentation of the project and ensure functionality / technical specifications meet the business requirements.
• To analyze data migration requirements from existing systems and map it to the new system. To document the data transformation from source to new system.
• To differentiate and carry out analysis of the issues raised by users and suggest appropriate action and resolution and ensure that issues are resolved in a timely manner.
• To work closely with project PM/PMO/GT throughout the project period to ensure timely delivery by managing the responsibilities of Treasury users
• Hands-on experience with Murex trading platform desirable, especially in trade booking, lifecycle events, and integration workflows.
• Proficiency in JIRA for agile project tracking and Confluence for documentation and collaboration.
• Proven experience as a Business Analyst in financial services, banking, or technology domains.
• Strong understanding of trade lifecycle, treasury products (FX, derivatives, fixed income), and settlement processes.
• Excellent communication, analytical, and problem-solving skills.
• Ability to manage multiple priorities and work in a fast-paced, agile environment.
• To provide test cases for UAT / ORT/ SIT process on top of what have been provided as value add to the test cases.
• To work with IT security to understand the IT security requirements and ensure that vendor build the user access management and audit trail according to the IT security policy.
• Drive and conduct conversion trial runs to ensure all required data is converted, reconciled, and sample tested and generate reports
• Review and sign off conversion trial runs and reconciliation of source and migrated data
• Ensure end to end process of the delivery of digital platforms/systems are compliant with Bank's and T&M's P&P.
• Collaborating with Front Office Dealers and Traders to gather and analyze business requirements for new system development, ensuring alignment with trading workflows and operational needs.
• Representing Treasury & Markets (T&M) in inter-departmental working committees, acting as a key liaison to ensure business priorities are accurately reflected in cross-functional initiatives.
• Assessing Existing Trading and Dealing Systems used by T&M teams to identify gaps and propose targeted system and process enhancements that improve efficiency, accuracy, and user experience.
• Mapping Business Processes to System Requirements, ensuring that core operational and trading workflows are accurately captured and reflected in the design and development of new technology solutions.
• Communicating Findings Effectively to business users and department heads through clear visual representations, analogies, and structured documentation to facilitate understanding and decision-making.
• Ensuring Compliance of New IT Solutions with internal policies, regulatory standards, and risk control frameworks, supporting audit readiness and operational integrity.

SKILLS

Must have

• 8+ years of Business Analysis & UAT experience in Capital Markets domain experience
• Strong Financial Markets / Investment Bank experience; able to analyse business problems and design operating models producing process flow diagrams, and risk assessments
• Financial Markets domain knowledge (FX, Rates, Commodities, Credit, Equities)
• FM Trade types (FX Spot, Forward, Swaps, IRS, CDO, Options, Repo, Bonds etc) and systems like Murex, S2BX or equivalent FX trading platforms, Order Management systems.
• Good Analytical skills
• Expertise in writing BRD and FSD
• Work on the data migration requirement from existing systems to the new developed system and document any data transformation required as inputs to the new system.
• Bridge the gap between Treasury's business desks and stakeholders with vendor.
• Keep a close eye on the defect list and ensure that vendor understands the defects. To work with end users and vendor to close off any unresolved defects.
• To provide a clear list of change requests (if any) to vendor after requirement gathering with users.
• Ensure that vendor delivers an accurate user access management that matches the roles of each user group and complies with IT security policies and procedures.
• Ensure that vendor delivers detailed audit trail information that complies with IT security policies and procedures.
• Post system go live, to gather information from users on issues and on any enhancement required from time to time.

Nice to have

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About Valiram

Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at

Valiram Brands:

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
• F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
• Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

About the Role

The Business Analyst supports the business planning team in preparing, analyzing, and distributing monthly management reports for various brands and countries. Responsibilities include financial performance reviews, variance analysis, collaboration with accounting for accuracy, and assisting in budget preparation. The role entails coordinating budget timelines, preparing ad-hoc reports, and contributing to ongoing and new projects. Strong analytical skills, attention to detail, and effective collaboration are essential for maintaining and improving financial systems to support organizational objectives.

Key Responsibility Areas:

• Prepare and assist in monthly management report by brand and country.
• Review financial performance by performing profit and loss variance analysis against budget and prior year, trend analysis, and provide quality insights and commentaries.
• Liaise and collaborate with the accounting team to reconcile, analyse, and ensure accuracy of overall monthly management report.
• Ensure monthly management reports are correctly and timely prepared and published to brands/countries.
• Assist in reviewing brands/countries budgets and forecasts submissions, with necessary justifications.
• Assist in consolidation of budget and forecast after brands/countries’ submission.
• Assist in coordinating budget timeline and submission among departments.
• Assist other members of the team in preparing ad-hoc store benchmarking reports, occupancy report, financial data analysis, presentations for the management and all finance matters.
• Actively participate in on-going projects of the team and propose new relevant projects.
• Process and financial systems maintenance and improvements.

Key Requirements:

• Education: Must possess Degree in Finance and Accounting (Professional Qualification will be added advantage).
• Professional Experience: Comes with at least 3 years of relevant work experience, preferably commercial finance/business analysis experience in retail/FMCG industry.
• Personal attributes:
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
  • Strong written, verbal and collaboration skills.
  • Able to multitask, proactive, work under pressure and deliver within tight deadline.
• Languages: Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Why work for us?

We’re more than just a job; we’re a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here’s why you’ll love working with us:

• Level Up Your Career:
  • Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
  • Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.
• Fun & Vibrant Workplace:
  • Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
  • Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!
  • Express Yourself: Enjoy the freedom of a fashionable dress code.
• At our HQ Office you can enjoy:
  • Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank.
  • Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze.
  • Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.
• Rewarding Benefits:
  • Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
  • Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life’s stages.

JOB DESCRIPTION

JOB TITLE/ JOB GRADE Business Analyst – Group Business
DIVISION / DEPARTMENT Implementation Department
REPORTS TO Head of Implementation

Main Responsibilities

To define, analyze and document business requirements before IT solution is designed and implemented to ensure the final solution meets business objectives. The person is also required to improve business processes impacted by technology and to participate in pre-project analysis work that helps enable informed decision-making about what investments to make in technology.

Key Accountabilities:

• Should be a domain expert in the Group Business methodology and Ebaotech Middleware.
• Should be able to identify the needs and requirements of Group Business and help identify the CRs that are needed in the system to cater for the ever growing needs of the Group Business.
• Having knowledge of Individual Life Business would be good to help isolate the group requirements from life.
• Work with Business users to identify, define and document business requirements
• Analyzes the business requirements to ensure all system change requests adhere to business processing needs, internal policies and standards as well as regulatory/compliance needs
• Review Requirement Analysis Document (RAD) to ensure solution provided by vendor meets the business needs
• Provide guidance to business users in preparing and reviewing test plans to ensure completeness to reduce post-production issues
• To take lead and work with business users and application developers to resolve issues during User Acceptance Testing (UAT) and pre-production activities. This include coordinating cross departmental user testing, review of test result to ensure technical solution meets the business requirements
• Provide first level assessment to business users for production issue after implementation of system enhancements or defects rectification with the support of ISF or vendor application team.
• Assess change request to identify conflicts and dependencies against other change requests in progress.
• Coordinate on staff training on using new IT systems or enhancements.
• Focus on the business processes, driving the software requirements or help in modifying the business process once the software changes have been made.
• Other duties assigned by Management.

RESPONSIBILITIES & ACCOUNTABILITY
KEY KNOWLEDGE & SKILLS

Core Competencies

1. Analytical Thinking
2. Innovation & Change
3. Problem Solving & Decision Making
4. Planning & Organizing
5. Communication
6. Customer Orientation

Functional Competencies

1. Knowledge of Life Insurance business processes
2. Knowledge of core Life Insurance system
3. Knowledge of regulations and compliance related to insurance industry
Qualification & Experience

Minimum Qualification :

1. Degree in Business Admin with IT

Minimum Experience:

1. Minimum 5 or more years of experience as business analyst in a life insurance company
2. Exposure to life insurance products (Individual / Group)
Location – onsite, Malaysia
Practice – Check Insurance Domain

Responsibilities

- Collaborate closely with Internal stakeholders including technology team to deliver business driven outcomes that drive revenue and cost saving impacts.

- Analyze business and credit requirements to ideate and improve business flows and processes.

- Conduct User Immersion interviews and insight gathering exercises to define problem statements, user pain points and needs.

- Raise user stories and requirements in Jira, providing detailed analysis on acceptance criteria and system-to-system field mapping.

- Work closely with the User Acceptance Testing team, advise on test data and scenarios to be covered during test execution alongside the Jira requirements.

- Coordinate with users to finalize live verification scope and monitor post go live to identify, enhance and resolve possible issues.

- Drive and prepare commercialization materials in collaboration with product team.

- Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.

Requirements

- Diploma, bachelor or masters in business, IT or equivalent.

- 1 to 3 years of Business Analyst experience.

- Strong grasp of business analyst tools such as Swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.

- Good Market knowledge with experience in SME segment, credit knowledge and lending products.

- Good to have some experience in project management and system implementation.

- Awareness of project management tools such as Jira and Confluence, and methodologies like Agile would be an advantage.

- Effective stakeholder management and communication skills.

- Strong sense of ownership, a keen eye for detail used in planning and organizing, along with a proactive problem-solving attitude and mindset.

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Why join us?

Some careers have more impact than others.

Job Description

Why join us?

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst.

Global Change Delivery (GCD) Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT (Information Technology) Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst’s Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs (Small, Medium Enterprise) and resources from our delivery partners.

What you’ll do:

• Content heavy role - Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
• Stakeholder complexity – Business Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
• Multi-disciplinary – Business Analysts need to able to shape business requirements and solution designs.
  
  

• Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
• Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
• Uses systemic thinking and creativity in devising solution options.
• Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
• Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy.
• Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
• Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
• Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.
  
  

• Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner.
• Identifies areas of impact on the target operating model and designs activities to mitigate impact.
• Manages requirements traceability through design and delivery.
• Utilises financial skills to develop a high-level business case, considering investment and high level benefits.
• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
• Manages the change audience through the commitment curve with communications, training and development.
• Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
• Supports project or programme resourcing activities.
• Allocates tasks and objectives to other analysts on a project or programme.
  
  

• Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
• Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.
  
  

• Fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients.
• Knowledge on Insurance Domain is preferred.
• Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.
• A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery.
• Outstanding understanding of HSBC Group structures, processes and objectives.
• Very strong knowledge of the external environment –regulatory, political, competitors etc.
• Basic Business reengineering knowledge.
• Business analysis, requirements gathering and design techniques.
• Change management and implementation management techniques and approaches.
  
  

• Proven track record as an outstanding analyst, consultant and/or project manager.
• Overall financial services industry knowledge with specific functional expertise.
• Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
• Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
• Effective communication, inter-personal and negotiating skills.
• Excellent decision making and problem solving ability.
• Sound judgmental skills to identify and resolve problems.
• Experience of managing resources using appropriate communication, delegation and planning skills.
• Ability to motivate and lead people, employing appropriate management styles.
• Proven ability to work across regions whilst maintaining a global perspective.
• Proven ability to work with senior stakeholders and business sponsor.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Banking, Financial Services, and Investment Banking

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• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.
• Create and implement precise management plans for every project, with attention to transparent communication at all levels.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Determine and develop user requirements for systems in production to ensure maximum usability.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with product, design, and engineering teams.
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from internal and external parties with supporting research and recommendations.

• Bachelor's degree in Business, Economics, Computer Science, Statistics, or a related field.
• Proficiency in English.
• Robust analytical and problem-solving skills.
• Familiarity with the fintech and payment industry is a bonus.
• Experience using data visualization tools, SQL, and other diagram/flowchart tools.
• Capability to work both independently and as part of a team.

• The successful candidate can look forward to a competitive salary, in line with industry standards.
• Medical card, hospitalisation and life insurance.

All benefits are subject to final approval.

If you possess the ability to convert complex data into meaningful insights and are excited about shaping product strategy in a bustling fintech and payments company, we'd be thrilled to connect with you.

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