70 Continuous Improvement Manager jobs in Malaysia

Job Responsibilities

• Planning and identification of value multiplication areas
• Identify key value drivers for the business based on Objectives and Key Results principles
• Undertake problems identification for the key value drivers in line with the company direction, using DMAIC methodology
• Establish project charters and the relevant cross-functional team within the organisation, supported with a strong business case
• Coordinate activities of work streams to ensure deliverables are met
• Collaborate with Finance to ensure financial reconciliation of programme impact and forecasted impact
• Issue standard and ad hoc reports and conduct analysis as required

Additional Responsibilities

• Continuously identify roadblocks or delays, define actions needed to unblock and follow up to ensure “course correction” problem solving
• Challenge the status quo and seek opportunities for better results
• Act as a problem-solving partner for the business to identify new initiatives and generate greater impact
• Break down organisational barriers to collaboration to ensure maximum value delivery
• Support work stream teams by providing additional resources where necessary
• Build the capabilities of initiative owners and others in the business

Program Management and Reporting

• Provide programme performance transparency to management
• Validate and ensure reports reflect programme performance and highlight exceptions to the management team
• Support the preparation of programme updates during key stakeholder meetings
• Serve as an “ambassador” for transformation initiatives
• Advise and bring in Subject Matter Experts to solve complex problems
• Motivate and coach team members
• Identify strategic change agents at the operational level

Qualifications

Education/Professional Qualification: Degree in Finance, Accounting, Engineering, Process Manufacturing, or relevant field. Lean Six Sigma certification is an advantage.

Professional Experience: Experience in Operational Excellence and Lean Six Sigma. Exposure to the Property industry is a plus.

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About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

• The Retail Center of Excellence (COE) is a regional team driving GrabMart's growth.
• To help supermarket partners grow and support local teams with best practices and tools to succeed in their markets.
• The team meaningfully contributes in Grab's long-term success.

Get to Know the Role

• As the Manager for Operational Excellence & Fulfillment, you are the "Get the Basics Perfect" expert.
• Your mission is to create a reliable, efficient, and trustworthy fulfillment engine for our partners.
• You will oversee all programs related to improving our core operational metrics, from ensuring real-time inventory accuracy to perfecting the in-store picking process.
• Your work is the foundation upon which our entire partnership strategy is built, directly improving customer satisfaction and trust.
• You will report to the Head of Retail COE and work onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Improve Fulfillment Reliability: You willlead regional programs to significantly improve key operational metrics, including Order Fulfilment Rate (OFR) and Item Fill Rate (IFR) with our partners.
• Scale Inventory Solutions: You will own the playbook for integrating partner systems with Grab to ensure real-time inventory accuracy, minimizing order cancellations.
• Optimize In-Store Operations: You will develop and deploy best-in-class Standard Operating Procedures (SOPs) for in-store picking, packing, and hand-off, leveraging our Picker App to drive efficiency.
• Lead Partner Enablement: You will create and deliver training programs and materials to enable country teams and partners to adopt new operational processes and technologies effectively.
• Analyze & Improve: You willdeep dive into operational data to identify the root causes of fulfillment issues and design scalable solutions to address them.

What Essential Skills You Will Need

• You have 6+ years experience in e-commerce operations, retail supply chain, or logistics, with a strong focus on process improvement and operational excellence.
• You have demonstrated ability to develop and implement SOPs, playbooks, or operational frameworks across multiple locations or teams.
• You have experience working with operational technologies such as Warehouse Management Systems (WMS), POS systems, or picker applications.
• You are able use data analytics to objectively diagnose problems and measure the impact of your initiatives.
• You have excellent project management skills and the ability to manage complex, cross-functional initiatives from ideation to execution.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Specialist, Operational Excellence (OpEx) Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

The Operational Excellence (OpEx) specialist will think big about the future of FinTech (Crypto, Blockchain, etc.) and how you can bring significant impact to the organization in terms of operational efficiency, effectiveness and most importantly, improving customer experience. The Operational Excellence Specialist is mainly responsible for identifying areas of improvement within the group and developing systematic approaches to streamline processes, enhance productivity and enhance product-using experiences.

At your core, you'll thrive in a fast-paced, collaborative, process-driven environment and is able to adapt and adjust plans on the fly. You must also have strong prioritization skills and a willingness to roll up one's sleeves to get the job done. Most importantly, you’ll drive results and significantly support the growth and adoption of OKGroup products, features, and services.

Key Responsibilities: What You'll be Doing:

Identify improvement opportunities based on data analysis, and voice of customer analysis and bring back to external stakeholders for further product or campaign enhancements.

Being the key contact point between OpEx, the operations team, and external stakeholders

Work with different stakeholders from the operations team to gather insights, understand requirements and develop solutions.

Drive and lead the process, policies, and procedure re-engineering initiatives with internal and external stakeholders to ensure effective execution and efficiency across business operations activities.

Proactively address, identify, and tackle potential key issues and blockers in achieving operational excellence within GBS team.

Foster agile corporations and coordination across different functions during business incidents or crises.

Take the lead in the governance of GBS function SOPs to ensure the document remains relevant to the standards and requirements of the GBS functions.

Develop and implement operation support readiness including communication strategies, stakeholder engagement, and training programs.

Manage and oversee projects related to operational process improvements from initiation to completion.

Develop and implement operation support readiness including communication strategies, stakeholder engagement, and training programs.

Requirements: What We Look For In You

Bachelor or master Degree in business administration, engineering, operations management, or a related field

Minimum 3 years of experience leading a team of business analysts or operation excellence with a proven track record of driving operational excellence and process improvement

Strong knowledge of lean methodologies, Six Sigma, Kaizen, and other continuous improvement frameworks.

Proven analytical, documentation, process engineering skills.

Demonstrated ability to build trust and facilitate consensus among cross-functional teams

Ability to manage through complexity to identify solutions and deliver results

Strong influencing/persuasive skills with a demonstrated ability to influence required different styles at different levels in an organization

Familiarity with project management principles and application, including the ability to manage multiple projects simultaneously and evaluate priorities

Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Why Join Us?

• Competitive remuneration package
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Yearly Bonus
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

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Manager, HR Operational Excellence page is loaded

Manager, HR Operational Excellence

Apply locations Ara Damansara, Selangor, Malaysia time type Full time posted on Posted 4 Days Ago job requisition id JR2264

We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!

Job Description:

HR Operations Management:

1. Oversee the daily operations of the HR function, ensuring efficient and accurate delivery of HR services to employees. Handle all activities related to employee records, onboarding, offboarding, NADI system updates, and benefits administration.

Process Improvement:

1. Analyze and improve HR operations workflows and processes to enhance operational efficiency. Identify opportunities for digitalization.

Employee Management:

1. Ensure the smooth execution of the end-to-end employee lifecycle, from onboarding, promotions, transfers, and offboarding. Ensure all processes are documented and comply with local labor laws.

HR Compliance:

1. Ensure compliance with statutory requirements, labor laws, and internal policies. Monitor changes in regulations and proactively implement required changes to policies and procedures.

Workday:

1. Oversee and manage Workday process for accurate record-keeping and data integrity. Ensure employee data in Workday are up-to-date.
2. Ensure transactional operations and record maintenance are accurate and efficient by executing or implementing regular quality checks on workflows for proper control and audit measures.
3. Ensure seamless implementation of Workday to other entities.
4. Manage accuracy and maintenance of key employee data in the systems.
5. Champion data integrity and confidentiality; using people data to define and track key metrics to analyze program trends and effectiveness.
6. Identify gaps or conflicts in existing processes and proactively monitor and measure internal control effectiveness, develop and own action items to remediate identified issues; with an aim to promote employee self-service where appropriate.

Employee Relations:

1. Act as a point of contact for employees regarding HR operations-related queries, providing timely and accurate responses to concerns related to policies, benefits, payroll, and other operational matters.

Manpower & Operational Excellence:

1. Operate within the approved annual plans and framework of the HR strategic directions set for the Region and Division.
2. Support HRBP and business by reviewing and providing the adequate manpower and resources.
3. Drive the communication and implementation of M-Plan strategies across all operating BUs.

Payroll:

1. Ensure accuracy in payroll processing for all employees and compliance with tax regulations, labor laws, and company policies in payroll.
2. Handle employee queries related to payroll and resolve discrepancies.
3. Work closely with finance and accounting teams to ensure correct payroll disbursement.

Others:

1. Provide advice and guidance to HRBP and all Operating Units and ensure HR and business strategic alignments are consistently met.
2. Ensure compliance with all HR policies and legislations currently in force. Uphold Company’s interest and liability in all employment-related legal proceedings and industrial disputes.
3. Ensure people operation SOPs, business processes and regulatory/compliance requirements are updated and documented.

Requirements:

1. Bachelor's Degree in a relevant field.
2. 8-10 years of experience in Human Resources.
3. Proficiency in using Workday or similar HRIS software is an added advantage.
4. Experience in HR Operations, including employee lifecycle management and payroll.

To apply, please submit your resume and cover letter outlining your interest for this role.

About Us

SD Guthrie International (SDGI) produces edible oils, palm oil-based biodiesel, nutraceuticals and other palm oil derivatives for the global market. Driven by a philosophy of “Realising possibilities, together”, SDGI collaborates closely with customers to develop bespoke solutions, including superior refined oils and fats that are tailor-made to their needs.

SDGI owns and manages 11 refineries with a total capacity of 4 million metric ton (MT) per year and a total bulking installation capacity of 284,900 MT; four kernel crushing plants with a total annual capacity of 465,000 MT; one biodiesel plant with a production capacity of 120,000 MT per annum; one soya crushing plant with a production capacity of 132,000 MT per annum; as well as two copra mills in Papua New Guinea with a combined production capacity of 42,000 MT.

At SDGI, we are committed to partnerships focused on your success, exploring every possibility to deliver the right solutions and identify new opportunities. We are dedicated to a future where we achieve the best results together. With a global footprint and extensive network, SDGI offers a rewarding and fulfilling career path for dynamic and vibrant young talents. Join us on an exciting journey to create quality products and ensure sustainable living for consumers.

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About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

• The Retail Center of Excellence (COE) is a regional team driving GrabMart's growth.
• To help supermarket partners grow and support local teams with best practices and tools to succeed in their markets.
• The team meaningfully contributes in Grab's long-term success.

Get to Know the Role

• As the Manager for Operational Excellence & Fulfillment, you are the "Get the Basics Perfect" expert.
• Your mission is to create a reliable, efficient, and trustworthy fulfillment engine for our partners.
• You will oversee all programs related to improving our core operational metrics, from ensuring real-time inventory accuracy to perfecting the in-store picking process.
• Your work is the foundation upon which our entire partnership strategy is built, directly improving customer satisfaction and trust.
• You will report to the Head of Retail COE and work onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Improve Fulfillment Reliability: You willlead regional programs to significantly improve key operational metrics, including Order Fulfilment Rate (OFR) and Item Fill Rate (IFR) with our partners.
• Scale Inventory Solutions: You will own the playbook for integrating partner systems with Grab to ensure real-time inventory accuracy, minimizing order cancellations.
• Optimize In-Store Operations: You will develop and deploy best-in-class Standard Operating Procedures (SOPs) for in-store picking, packing, and hand-off, leveraging our Picker App to drive efficiency.
• Lead Partner Enablement: You will create and deliver training programs and materials to enable country teams and partners to adopt new operational processes and technologies effectively.
• Analyze & Improve: You willdeep dive into operational data to identify the root causes of fulfillment issues and design scalable solutions to address them.

What Essential Skills You Will Need

• You have 6+ years experience in e-commerce operations, retail supply chain, or logistics, with a strong focus on process improvement and operational excellence.
• You have demonstrated ability to develop and implement SOPs, playbooks, or operational frameworks across multiple locations or teams.
• You have experience working with operational technologies such as Warehouse Management Systems (WMS), POS systems, or picker applications.
• You are able use data analytics to objectively diagnose problems and measure the impact of your initiatives.
• You have excellent project management skills and the ability to manage complex, cross-functional initiatives from ideation to execution.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

#J-18808-Ljbffr

Specialist, Operational Excellence (OpEx)

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience.

About the Opportunity

The Operational Excellence (OpEx) specialist will think big about the future of FinTech (Crypto, Blockchain, etc.) and how you can bring significant impact to the organization in terms of operational efficiency, effectiveness and most importantly, improving customer experience. The Operational Excellence Specialist is mainly responsible for identifying areas of improvement within the group and developing systematic approaches to streamline processes, enhance productivity and enhance product-using experiences.

At your core, you'll thrive in a fast-paced, collaborative, process-driven environment and is able to adapt and adjust plans on the fly. You must also have strong prioritization skills and a willingness to roll up one's sleeves to get the job done. Most importantly, you’ll drive results and significantly support the growth and adoption of OKGroup products, features, and services.

Key Responsibilities: What You'll be Doing:

1. Identify improvement opportunities based on data analysis, and voice of customer analysis and bring back to external stakeholders for further product or campaign enhancements.
2. Being the key contact point between OpEx, the operations team, and external stakeholders.
3. Work with different stakeholders from the operations team to gather insights, understand requirements and develop solutions.
4. Drive and lead the process, policies, and procedure re-engineering initiatives with internal and external stakeholders to ensure effective execution and efficiency across business operations activities.
5. Proactively address, identify, and tackle potential key issues and blockers in achieving operational excellence within GBS team.
6. Foster agile corporations and coordination across different functions during business incidents or crises.
7. Take the lead in the governance of GBS function SOPs to ensure the document remains relevant to the standards and requirements of the GBS functions.
8. Develop and implement operation support readiness including communication strategies, stakeholder engagement, and training programs.
9. Manage and oversee projects related to operational process improvements from initiation to completion.

Requirements: What We Look For In You

1. Bachelor or master Degree in business administration, engineering, operations management, or a related field.
2. Minimum 3 years of experience leading a team of business analysts or operation excellence with a proven track record of driving operational excellence and process improvement.
3. Strong knowledge of lean methodologies, Six Sigma, Kaizen, and other continuous improvement frameworks.
4. Proven analytical, documentation, process engineering skills.
5. Demonstrated ability to build trust and facilitate consensus among cross-functional teams.
6. Ability to manage through complexity to identify solutions and deliver results.
7. Strong influencing/persuasive skills with a demonstrated ability to influence required different styles at different levels in an organization.
8. Familiarity with project management principles and application, including the ability to manage multiple projects simultaneously and evaluate priorities.
9. Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Why Join Us?

• Competitive remuneration package
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Yearly Bonus
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

#J-18808-Ljbffr

Job Title: Senior Manager, Continuous Improvement
Functional Area: Continuous Improvement (CI)
Career Stream: Continuous Improvement (CTIM)
Role: Senior Manager (SMG)
Job Code: SMG-CI-CTIM
Job Band: 11
Direct/Indirect Indicator: Indirect

Summary Detailed Description

Performs tasks such as, but not limited to, the following:

• Develop and promote a principle-based CI culture in the site/function and beyond
• Ensure that CI always supports the flow of value to customers, both internal and external
• Continually assess and reflect on the effectiveness of the strategy deployment and CI culture building - manage appropriate adjustments in execution to ensure delivery of objectives to the site/function
• Co-lead the site/function CI Committee with the site/function leader to ensure alignment and engagement of CI resources, prioritization and execution of CI activities aligned to the site/function strategy deployment plans, monitoring of appropriate metrics, CI recognition and appropriate reflection on the site/function strategy deployment plans
• Lead or facilitate the management gemba (“go and see”) with the site/function leader and all direct staff to understand how the work is done, act as coaches, establish and communicate a vision for CI culture and ensure its implementation. Promote gemba activities within the organization.
• Facilitate the adoption and measurement of the Systematic CI Framework Standards
• Keep informed of good practices in the both broader Celestica network and the industry, so that new ideas can be integrated back into the site/function
• Ensure that the site/function leader and direct staff participate in charter reviews, kaizen/project readouts and CI recognition activities, so that senior management support is visible to the site/function employee population
• Identify the good CI activities within the site/function and ensure appropriate rewards & recognition are bestowed. For example, Best Of Site/Function activities are identified and shared in Operations Central.
• Develop the skills of the CI team to ensure that they can effectively perform their responsibilities, enabling development for career progression
• Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution
• Facilitate and mentor improvement and/or transformation efforts. Provide subject matter expertise on an as needed basis. Coordinate training for CI for Employees, CI for Leadership, Lean Green Belt and Six Sigma Green Belt certifications

Additional tasks specific to Corporate roles:

• Contribute to department activities that include: global CI strategy development and deployment, best practice identification and promotion, Systematic CI maturity assessment calibration, CI communications that promote success stories and lessons for the organization
• Manage Six Sigma supporting software (Minitab), manage best practice sharing databases (Operations Central) and maintain global CI metrics
• Maintain and evolve Systematic CI Standards, CI training materials and standard CI templates and other documentation
• Work to achieve Master Black Belt certification
• Demonstrated experience of identifying the need for and implementing process improvements that resulted in significant gains in operational efficiencies
• Demonstrated success in leading/facilitating a CI transformation
• Strong professional acumen and effective written and verbal communication skills
• Proven project management and organizational skills and expertise
• Must have the ability to handle multiple priority tasks in a manner that meets business requirements
• Excellent interpersonal skills
• Strong oral and written communication skills
• Demonstrated ability to influence and lead without direct authority by acting as a change agent
• Trains/coaches/mentors others in CI subject matter
• The ability to apply the scientific method through PDCA or DMAIC to solve complex cross-functional and technical problems where the symptom(s) and/or root cause(s) are not understood
• The ability to analyze data with strong technical mathematical skills
• Experience in key facets of complex manufacturing and support function environments
• Proven ability to work effectively at all levels of the organization
• Management experience within a matrix organization
• People management and development experience
• Communication
• Planning
• Problem solving
• Results oriented
• Leadership
• Time Management
• Teamwork
• Initiative
• Flexibility

Physical Demands

Duties of this position are performed in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
Duties may require regular periods of sitting and/or standing and sustained visual concentration on observing operations. Repetitive manual movements (e.g. data entry, using a computer mouse, using a calculator, time studies, assembling workstations/racking, labeling, floor taping, etc., as applicable) are regularly required.
Occasional overnight travel is required.

Typical Experience

8+ years of relevant experience, minimum 5 years management experience
Lean and Six Sigma Black Belts
Should be very experienced in CI and will have worked on a CI deployment in a past role
Experience in change management
Operations experience is also essential

Typical Education

Bachelor Degree or consideration of an equivalent combination of education and experience.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

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Date: Apr 20, 2025

Job Title: Senior Manager, Continuous Improvement
Functional Area: Continuous Improvement (CI)
Career Stream: Continuous Improvement (CTIM)
Role: Senior Manager (SMG)
Job Code: SMG-CI-CTIM
Job Band: 11
Direct/Indirect Indicator: Indirect

Summary Detailed Description

Performs tasks such as, but not limited to, the following:

• Develop and promote a principle-based CI culture in the site/function and beyond
• Ensure that CI always supports the flow of value to customers, both internal and external
• Continually assess and reflect on the effectiveness of the strategy deployment and CI culture building - manage appropriate adjustments in execution to ensure delivery of objectives to the site/function
• Co-lead the site/function CI Committee with the site/function leader to ensure alignment and engagement of CI resources, prioritization and execution of CI activities aligned to the site/function strategy deployment plans, monitoring of appropriate metrics, CI recognition and appropriate reflection on the site/function strategy deployment plans
• Lead or facilitate the management gemba (“go and see”) with the site/function leader and all direct staff to understand how the work is done, act as coaches, establish and communicate a vision for CI culture and ensure its implementation. Promote gemba activities within the organization.
• Facilitate the adoption and measurement of the Systematic CI Framework Standards
• Keep informed of good practices in the both broader Celestica network and the industry, so that new ideas can be integrated back into the site/function
• Ensure that the site/function leader and direct staff participate in charter reviews, kaizen/project readouts and CI recognition activities, so that senior management support is visible to the site/function employee population
• Identify the good CI activities within the site/function and ensure appropriate rewards & recognition are bestowed. For example, Best Of Site/Function activities are identified and shared in Operations Central.
• Develop the skills of the CI team to ensure that they can effectively perform their responsibilities, enabling development for career progression
• Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution
• Facilitate and mentor improvement and/or transformation efforts. Provide subject matter expertise on an as needed basis. Coordinate training for CI for Employees, CI for Leadership, Lean Green Belt and Six Sigma Green Belt certifications

Additional tasks specific to Corporate roles:

• Contribute to department activities that include: global CI strategy development and deployment, best practice identification and promotion, Systematic CI maturity assessment calibration, CI communications that promote success stories and lessons for the organization
• Manage Six Sigma supporting software (Minitab), manage best practice sharing databases (Operations Central) and maintain global CI metrics
• Maintain and evolve Systematic CI Standards, CI training materials and standard CI templates and other documentation
• Work to achieve Master Black Belt certification
  
• Demonstrated experience of identifying the need for and implementing process improvements that resulted in significant gains in operational efficiencies
• Demonstrated success in leading/facilitating a CI transformation
• Strong professional acumen and effective written and verbal communication skills
• Proven project management and organizational skills and expertise
• Must have the ability to handle multiple priority tasks in a manner that meets business requirements
• Excellent interpersonal skills
• Strong oral and written communication skills
• Demonstrated ability to influence and lead without direct authority by acting as a change agent
• Trains/coaches/mentors others in CI subject matter
• The ability to apply the scientific method through PDCA or DMAIC to solve complex cross-functional and technical problems where the symptom(s) and/or root cause(s) are not understood
• The ability to analyze data with strong technical mathematical skills
• Experience in key facets of complex manufacturing and support function environments
• Proven ability to work effectively at all levels of the organization
• Management experience within a matrix organization
• People management and development experience
• Communication
• Planning
• Problem solving
• Results oriented
• Leadership
• Time Management
• Teamwork
• Initiative
• Flexibility

Physical Demands

Duties of this position are performed in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
Duties may require regular periods of sitting and/or standing and sustained visual concentration on observing operations. Repetitive manual movements (e.g. data entry, using a computer mouse, using a calculator, time studies, assembling workstations/racking, labeling, floor taping, etc., as applicable) are regularly required.
Occasional overnight travel is required.

Typical Experience

8+ years of relevant experience, minimum 5 years management experience
Lean and Six Sigma Black Belts
Should be very experienced in CI and will have worked on a CI deployment in a past role
Experience in change management
Operations experience is also essential

Typical Education

Bachelor Degree or consideration of an equivalent combination of education and experience.

Specialized Knowledge / Skills

Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

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Req ID: 125649
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Job Title:** Senior Manager, Continuous Improvement
**Functional Area:** Continuous Improvement (CI)
**Career Stream:** Continuous Improvement (CTIM)
**Role:** Senior Manager (SMG)
**Job Code:** SMG-CI-CTIM
**Job Band:** 11
**Direct/Indirect Indicator:** Indirect
**Summary**
Facilitate the development of the site/function strategy deployment plans for the senior management team and the management system to monitor the plan and measure its impact. COS Incorporate the CI (Lean and Six Sigma) vision into all elements of the plan. Recognized subject matter expert on Lean and Six Sigma principles, systems, methods and tools. Responsible for driving CI to support the COS journey within Celestica. Manage a team of direct and indirect resources to effectively support the execution of the strategy deployment plans.
- Large site (>6 CFTs and/or 250M+ annual revenue) or global function
- Contributes to multi-functional, regional or global assignments
- Requirement to demonstrate significant achievements
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Develop and promote a principle-based CI culture in the site/function and beyond
+ Ensure that CI always supports the flow of value to customers, both internal and external
+ Continually assess and reflect on the effectiveness of the strategy deployment and CI culture building - manage appropriate adjustments in execution to ensure delivery of objectives to the site/function
+ Co-lead the site/function CI Committee with the site/function leader to ensure alignment and engagement of CI resources, prioritization and execution of CI activities aligned to the site/function strategy deployment plans, monitoring of appropriate metrics, CI recognition and appropriate reflection on the site/function strategy deployment plans
+ Lead or facilitate the management gemba ("go and see") with the site/function leader and all direct staff to understand how the work is done, act as coaches, establish and communicate a vision for CI culture and ensure its implementation. Promote gemba activities within the organization.
+ Facilitate the adoption and measurement of the Systematic CI Framework Standards
+ Keep informed of good practices in the both broader Celestica network and the industry, so that new ideas can be integrated back into the site/function
+ Ensure that the site/function leader and direct staff participate in charter reviews, kaizen/project readouts and CI recognition activities, so that senior management support is visible to the site/function employee population
+ Identify the good CI activities within the site/function and ensure appropriate rewards & recognition are bestowed. For example, Best Of Site/Function activities are identified and shared in Operations Central.
+ Develop the skills of the CI team to ensure that they can effectively perform their responsibilities, enabling development for career progression
+ Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution
+ Facilitate and mentor improvement and/or transformation efforts. Provide subject matter expertise on an as needed basis. Coordinate training for CI for Employees, CI for Leadership, Lean Green Belt and Six Sigma Green Belt certifications
Additional tasks specific to Corporate roles:
+ Contribute to department activities that include: global CI strategy development and deployment, best practice identification and promotion, Systematic CI maturity assessment calibration, CI communications that promote success stories and lessons for the organization
+ Manage Six Sigma supporting software (Minitab), manage best practice sharing databases (Operations Central) and maintain global CI metrics
+ Maintain and evolve Systematic CI Standards, CI training materials and standard CI templates and other documentation
+ Work to achieve Master Black Belt certification
**Knowledge/Skills/Competencies**
+ Demonstrated experience of identifying the need for and implementing process improvements that resulted in significant gains in operational efficiencies
+ Demonstrated success in leading/facilitating a CI transformation
+ Strong professional acumen and effective written and verbal communication skills
+ Proven project management and organizational skills and expertise
+ Must have the ability to handle multiple priority tasks in a manner that meets business requirements
+ Excellent interpersonal skills
+ Strong oral and written communication skills
+ Demonstrated ability to influence and lead without direct authority by acting as a change agent
+ Trains/coaches/mentors others in CI subject matter
+ The ability to apply the scientific method through PDCA or DMAIC to solve complex cross-functional and technical problems where the symptom(s) and/or root cause(s) are not understood
+ The ability to analyze data with strong technical mathematical skills
+ Experience in key facets of complex manufacturing and support function environments
+ Proven ability to work effectively at all levels of the organization
+ Management experience within a matrix organization
+ People management and development experience
+ Collaboration
+ Communication
+ Planning
+ Problem solving
+ Results oriented
+ Leadership
+ Time Management
+ Teamwork
+ Initiative
+ Flexibility
**Physical Demands**
Duties of this position are performed in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
Duties may require regular periods of sitting and/or standing and sustained visual concentration on observing operations. Repetitive manual movements (e.g. data entry, using a computer mouse, using a calculator, time studies, assembling workstations/racking, labeling, floor taping, etc., as applicable) are regularly required.
Occasional overnight travel is required.
**Typical Experience**
8+ years of relevant experience, minimum 5 years management experience
Lean and Six Sigma Black Belts
Should be very experienced in CI and will have worked on a CI deployment in a past role
Experience in change management
Operations experience is also essential
**Typical Education**
Bachelor Degree or consideration of an equivalent combination of education and experience.
Specialized Knowledge / Skills
Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.