What Jobs are available for Content Reviewer in Malaysia?

Job Description

We are looking for Cantonese-speaking Content Moderators with proficiency in Mandarin to join our Trust & Safety team. A level of English proficiency is also required, as it will help in understanding policies and procedures. Experience or interest in the gaming industry would be a great advantage. Fresh graduates are welcome to apply - as long as you're open to learning with us! Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands‑on job experience. You will deliver value to our clients, while making a larger impact on society. Responsibilities

Analyze and review user profiles, audio, videos, and text-based content and investigate, escalating and resolving issues that are reported by users or flagged by the system. Handle exposure to flashing lights or contrasting patterns due to the nature of the content. Review, classify and/or remove content according to client guidelines, using specific tools and channels. Understand and remain updated on changing client policies and guidelines. Investigate, resolve, and relay complex content issues to the broader Trust and Safety team. Serve as an advocate for the user community. Participate in process improvement initiatives that improve quality and efficiency of work. Participate in continuous training programs and workgroup discussions for optimal development in the role. Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe. Qualifications

Strong coping, emotional resilience, and stress-management skills. Excellent comprehension, communication in Cantonese, Mandarin and English. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Strong attention to detail. Comfort synthesizing and analyzing information from multiple streams. Strong critical thinking and decision-making skills. Deep familiarity and passion for the internet, internet platforms, and internet culture. High affinity and cultural awareness of political and social situations regarding the relevant market and region to be supported. Ability to work well individually and as part of a team. Ability to work differing rotations/shifts and non-standard work hours. Flexibility in meeting changing business needs in a fast-paced environment. Commitment to quality, efficiency, and effectiveness. Previous business process outsourcing, customer service, or content moderation experience is a plus. Application Process

Your application will include the following questions: Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following languages are you fluent in?

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Add expected salary to your profile for insights

In this role, you will be supporting the

Indonesian-speaking market , so we are looking for candidates who are

fluent in Indonesian (both written and spoken) .

Please see the role details below: Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands‑on job experience. You will deliver value to our clients, while making a larger impact on society.

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well‑being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture’s well‑being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well‑being.

Review, classify and/or remove content according to client guidelines, using specific tools and channels

Understand and remain updated on changing client policies and guidelines

Investigate, resolve, and relay complex content issues to the broader Trust and Safety team

Serve as an advocate for the user community

Participate in process improvement initiatives that improve quality and efficiency of work

Participate in continuous training programs and workgroup discussions for optimal development in the role

Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Basic Qualifications/Skills Needed

Strong coping, emotional resilience, and stress‑management skills

Excellent comprehension, communication, and

Indonesian Language skills as well as good English proficiency

Minimum Requirements: Degree Holder

Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies

Strong attention to detail

Comfort synthesizing and analyzing information from multiple streams

Strong critical thinking and decision‑making skills

Deep familiarity and passion for the internet, internet platforms, and internet culture

High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported

Ability to work well individually and as part of a team

Ability to work differing rotations/shifts and non‑standard work hours

Flexibility in meeting changing business needs in a fast‑paced environment

Commitment to quality, efficiency, and effectiveness

Previous business process outsourcing, customer service, or content moderation experience is a plus

Unlock job insights Salary match Number of applicants Skills match

Your application will include the following questions: Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following languages are you fluent in? How would you rate your English language skills? How much notice are you required to give your current employer? Are you available for shift work?

Overview

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Accenture Southeast Asia comprises Indonesia, Malaysia, Singapore and Thailand.

Overview

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Accenture Southeast Asia comprises Indonesia, Malaysia, Singapore and Thailand.

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**Role: Process Executive/Content Reviewer (Japanese language)**
**Location: KL, Malaysia**
**Overview:**
Associate is responsible for working as Operator for Basic Review. Associates will make an outbound call and review all the attributes provided following the client Policy accordingly.
Associates expected to ensure 100% compliance like have quality below 2%, 100% Productivity, and no escalations issue. Associates need to display a high level of confidence in ensuring compliance to both Client and Cognizant policies, and Code of Ethics.
**Summary:**
The project involves reviewing attributes for features in the Largest Technology giant Maps. As part of the contractual obligations, the client expects the team to follow certain policy guidelines, meet quality, Productivity, and 0 escalation.
**Core Competencies:**
● Excellent written, reading & spoken communications skills in **English &/ Required Language (Japanese is a must)** and understanding of local culture.
● The ability to handle multiple tasks simultaneously and competing priorities effectively under pressure and short timelines.
● Great interpersonal.
● Excellent attendance record.
● Excellent timekeeping.
● Possess the ability to work in a team environment as well as independently.
● Sense of ownership and pride in your performance and its impact on the team.
● Experience in data analysis and reports (not mandatory).
● Have extensive exposure to customer service (not mandatory).
● Set a healthy environment in the team and positive mind frame in the individual.
● Ability to work in a fast-paced, constantly evolving environment.
● Proven track record of exceptional performance and high productivity.
● Quick learning and understanding complex processes.
**Roles & Responsibilities:**
● Listing Review (Verify and review information as per policy and guidelines).
● Analyze the data, reviews, moderated and fixes relevant data, Resolves user reports and queries.
● Basic Listing Review.
● Listing verification. Identify spam trends and escalate to relevant teams.
● Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
● Gather information via outbound calls to businesses.
● Work collaboratively with the Team Leads
**Other requirements:**
● Candidate should be **comfortable to work in normal working hours** and work overtime.
● Ability to work with a high degree of accuracy (great attention to detail / content review).
● Ability to work in a fast-paced environment with minimal supervision.
● Customer service orientation and ability to work in a team.
● Strong keyboard and analytical skills.
● Ability to perform in adverse situations.
**About Cognizant:**
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Role: Process Executive (** **Content Reviewer** **- Korean language)**
**Location: KL, Malaysia**
**Overview:**
Associate is responsible for working as Operator for Basic Review. Associates will make an outbound call and review all the attributes provided following the GDO Policy accordingly. Associates expected to ensure 100% compliance like have quality below 2%, 100% Productivity, and no escalations issue. Associates need to display a high level of confidence in ensuring compliance to both Client and Cognizant policies, and Code of Ethics.
**Summary:**
The project involves reviewing attributes for features in the Largest Technology giant Maps. As part of the contractual obligations, the client expects the team to follow certain policy guidelines, meet quality, Productivity, and 0 escalation.
**Core Competencies:**
● Excellent written, reading & spoken communications skills in **English &/ Required Language (Korean is a must)** and additional Cantonese will be preferable and understanding of local culture.
● The ability to handle multiple tasks simultaneously and competing priorities effectively under pressure and short timelines.
● Great interpersonal.
● Excellent attendance record.
● Excellent timekeeping.
● Possess the ability to work in a team environment as well as independently.
● Sense of ownership and pride in your performance and its impact on the team.
● Experience in data analysis and reports (not mandatory).
● Have extensive exposure to customer service (not mandatory).
● Set a healthy environment in the team and positive mind frame in the individual.
● Ability to work in a fast-paced, constantly evolving environment.
● Proven track record of exceptional performance and high productivity.
● Quick learning and understanding complex processes.
**Roles & Responsibilities:**
● Listing Review (Verify and review information as per policy and guidelines).
● Analyze the data, reviews, moderated and fixes relevant data, Resolves user reports and queries.
● Basic Listing Review.
● Listing verification. Identify spam trends and escalate to relevant teams.
● Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
● Gather information via outbound calls to businesses.
● Work collaboratively with the Team Leads
**Other requirements:**
● Candidate should be **comfortable to work in normal working hours** and work overtime.
● Ability to work with a high degree of accuracy (great attention to detail / content review).
● Ability to work in a fast-paced environment with minimal supervision.
● Customer service orientation and ability to work in a team.
● Strong keyboard and analytical skills.
● Ability to perform in adverse situations.
**About Cognizant:**
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

You will be responsible for reviewing and managing user-generated content on online platforms, mainly related to games and entertainment. Your role ensures that all content complies with client and community guidelines, helping to maintain a safe and positive online environment for users worldwide.

Key Responsibilities:

Review and evaluate user-generated content such as text, images, or videos in accordance with established guidelines

Identify and take appropriate action on content that violates policies or community standards

Support the creation of a safe and enjoyable online space for users

Collaborate with internal teams to improve processes and maintain content quality

Participate in regular training sessions to stay updated on guidelines and online community trends

#J-18808-Ljbffr

You will be responsible for reviewing and managing user-generated content on online platforms, mainly related to games and entertainment. Your role ensures that all content complies with client and community guidelines, helping to maintain a safe and positive online environment for users worldwide.

Key Responsibilities:

Review and evaluate user-generated content such as text, images, or videos in accordance with established guidelines

Identify and take appropriate action on content that violates policies or community standards

Support the creation of a safe and enjoyable online space for users

Collaborate with internal teams to improve processes and maintain content quality

Participate in regular training sessions to stay updated on guidelines and online community trends

#J-18808-Ljbffr

Overview

Role:

Process Executive/Content Reviewer (Japanese language) Location:

KL, Malaysia Summary

The project involves reviewing attributes for features in the Largest Technology giant Maps. As part of the contractual obligations, the client expects the team to follow certain policy guidelines, meet quality, Productivity, and 0 escalation. Core Competencies

Excellent written, reading & spoken communications skills in

English &/ Required Language (Japanese is a must)

and understanding of local culture. The ability to handle multiple tasks simultaneously and competing priorities effectively under pressure and short timelines. Great interpersonal. Excellent attendance record. Excellent timekeeping. Possess the ability to work in a team environment as well as independently. Sense of ownership and pride in your performance and its impact on the team. Experience in data analysis and reports (not mandatory). Have extensive exposure to customer service (not mandatory). Set a healthy environment in the team and positive mind frame in the individual. Ability to work in a fast-paced, constantly evolving environment. Proven track record of exceptional performance and high productivity. Quick learning and understanding complex processes. Roles & Responsibilities

Listing Review (Verify and review information as per policy and guidelines). Analyze the data, reviews, moderated and fixes relevant data, Resolves user reports and queries. Basic Listing Review. Listing verification. Identify spam trends and escalate to relevant teams. Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets. Gather information via outbound calls to businesses. Work collaboratively with the Team Leads Other requirements

Candidate should be

comfortable to work in normal working hours

and work overtime. Ability to work with a high degree of accuracy (great attention to detail / content review). Ability to work in a fast-paced environment with minimal supervision. Customer service orientation and ability to work in a team. Strong keyboard and analytical skills. Ability to perform in adverse situations. About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant. #LI-CTSAPAC

#J-18808-Ljbffr

Overview

Role: Process Executive (Content Reviewer – Korean language) Location: KL, Malaysia Summary

The project involves reviewing attributes for features in the Largest Technology giant Maps. As part of the contractual obligations, the client expects the team to follow certain policy guidelines, meet quality, Productivity, and 0 escalation. Core Competencies

Excellent written, reading & spoken communications skills in

English &/ Required Language (Korean is a must)

and additional Cantonese will be preferable and understanding of local culture. The ability to handle multiple tasks simultaneously and competing priorities effectively under pressure and short timelines. Great interpersonal. Excellent attendance record. Excellent timekeeping. Possess the ability to work in a team environment as well as independently. Sense of ownership and pride in your performance and its impact on the team. Experience in data analysis and reports (not mandatory). Have extensive exposure to customer service (not mandatory). Set a healthy environment in the team and positive mind frame in the individual. Ability to work in a fast-paced, constantly evolving environment. Proven track record of exceptional performance and high productivity. Quick learning and understanding complex processes. Roles & Responsibilities

Listing Review (Verify and review information as per policy and guidelines). Analyze the data, reviews, moderated and fixes relevant data, Resolves user reports and queries. Basic Listing Review. Listing verification. Identify spam trends and escalate to relevant teams. Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets. Gather information via outbound calls to businesses. Work collaboratively with the Team Leads Other requirements

Candidate should be

comfortable to work in normal working hours

and work overtime. Ability to work with a high degree of accuracy (great attention to detail / content review). Ability to work in a fast-paced environment with minimal supervision. Customer service orientation and ability to work in a team. Strong keyboard and analytical skills. Ability to perform in adverse situations. About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant. #LI-CTSAPAC

#J-18808-Ljbffr

Overview

Associate is responsible for working as Operator for Basic Review. Associates will make an outbound call and review all the attributes provided following the GDO Policy accordingly. Associates expected to ensure 100% compliance like have quality below 2%, 100% Productivity, and no escalations issue. Associates need to display a high level of confidence in ensuring compliance to both Client and Cognizant policies, and Code of Ethics. Roles & Responsibilities

Listing Review (Verify and review information as per policy and guidelines). Analyze the data, reviews, moderated and fixes relevant data, Resolves user reports and queries. Basic Listing Review. Listing verification. Identify spam trends and escalate to relevant teams. Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets. Gather information via outbound calls to businesses. Work collaboratively with the Team Leads Core Competencies

Excellent written, reading & spoken communications skills in English &/ Required Language (Korean is a must) and additional Cantonese will be preferable and understanding of local culture. The ability to handle multiple tasks simultaneously and competing priorities effectively under pressure and short timelines. Great interpersonal. Excellent attendance record. Excellent timekeeping. Possess the ability to work in a team environment as well as independently. Sense of ownership and pride in your performance and its impact on the team. Experience in data analysis and reports (not mandatory). Have extensive exposure to customer service (not mandatory). Set a healthy environment in the team and positive mind frame in the individual. Ability to work in a fast-paced, constantly evolving environment. Proven track record of exceptional performance and high productivity. Quick learning and understanding complex processes. Other Requirements

Candidate should be comfortable to work in normal working hours and work overtime. Ability to work with a high degree of accuracy (great attention to detail / content review). Ability to work in a fast-paced environment with minimal supervision. Customer service orientation and ability to work in a team. Strong keyboard and analytical skills. Ability to perform in adverse situations. About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant. Seniority level

Entry level Employment type

Full-time Job function

Business Development and Sales Industries

IT Services and IT Consulting and Business Consulting and Services

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