704 Consumer Relations Specialist jobs in Malaysia

Marketing Communication Specialist - APAC

Join to apply for the Marketing Communication Specialist - APAC role at Hitachi Energy

Marketing Communication Specialist - APAC

1 day ago Be among the first 25 applicants

Join to apply for the Marketing Communication Specialist - APAC role at Hitachi Energy

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The Opportunity

The Opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our made-for sustainability offerings.

The Marketing Communications Specialist - APAC is responsible for developing and executing regional marketing and communication strategies aligned with business objectives for the Business Unit Service, managing the creation of marketing materials, oversee customer engagement initiatives, and ensure effective collaboration with cross-functional teams. The role also responsible in monitoring performance metrics and gather market insights to drive continuous improvement and brand awareness.

The successful candidate will be based in their respective home country (either Singapore or Malaysia).

How You’ll Make An Impact

• You will create and implement go-to-market marketing, communication, and promotional strategies to enhance awareness and positioning of products and solutions, develop and oversee the HUB marketing and communication plan to meet regional business objectives, ensuring alignment with business unit and company strategies and conduct analysis of competitors' marketing initiatives and benchmark them against market standards to identify strategic opportunities for marketing efforts.
• You will plan, implement, and support marketing and communication initiatives, including customer engagement programs and sales enablement efforts, collaborate closely with teams across the organization, including HUB marketing and sales, application engineering, regional product managers, and global marketing teams and manage and execute HUB marketing campaigns and customer engagement activities, including the planning and evaluation of regional events.
• You will proactively gather customer feedback, success stories, and application cases to develop external marketing content such as articles, white papers, and communication stories, track and analyze the return on marketing investment (ROMI) for HUB marketing activities and evaluate the performance of promotional campaigns.
• You will oversee external communications activities, including support with press releases, social media initiatives, events, blogs and the development of marketing collateral.
• You will drive internal communication activities, including town halls, organizational announcements, newsletters, and employee engagement initiatives, support HUBs in obtaining effective marketing materials to present to customers and provide support for their customer engagement initiatives.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
  
  

Your Background

• You hold a degree in Marketing, Business Administration, Communications, or a related field.
• Minimum of 10 years of experience in product marketing or marketing management.
• Proficiency with marketing automation tools, CRM systems, and analytics platforms.
• Proven ability to manage multiple projects simultaneously with a focus on results and deadlines.
• Strong analytical skills with a focus on data-driven decision-making and performance evaluation.
• Excellent verbal and written communication skills with the ability to present complex information clearly and persuasively. Strong commitment to understanding customer needs and delivering exceptional value and service.
  
  
  

More About Us

At Hitachi Energy, we believe in fostering a collaborative and inclusive work environment. We offer opportunities for growth and development, ensuring our team members can thrive and achieve their career goals. Join us and be part of a company that values innovation, excellence, and teamwork. We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits:

• Employer-sponsored medical plan (inc. dental care and optical).
• Provident Fund
• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.
• Hospitalization Insurance.
• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.).
• Benefits are subject to the respective plan rules.
  
  

We can provide more information during the recruitment process

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Marketing and Sales
• Industries Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting

Referrals increase your chances of interviewing at Hitachi Energy by 2x

Sign in to set job alerts for “Marketing Communications Specialist” roles. Marketing - General Recruitment (2025 Intake)

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Marketing Communication Specialist - APAC

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Marketing Communication Specialist - APAC

role at

Hitachi Energy Marketing Communication Specialist - APAC

1 day ago Be among the first 25 applicants Join to apply for the

Marketing Communication Specialist - APAC

role at

Hitachi Energy Get AI-powered advice on this job and more exclusive features. The Opportunity

The Opportunity

Hitachi Energy Service

is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our made-for sustainability offerings.

The Marketing Communications Specialist - APAC is responsible for developing and executing regional marketing and communication strategies aligned with business objectives for the Business Unit Service, managing the creation of marketing materials, oversee customer engagement initiatives, and ensure effective collaboration with cross-functional teams. The role also responsible in monitoring performance metrics and gather market insights to drive continuous improvement and brand awareness.

The successful candidate will be based in their respective home country (either Singapore or Malaysia).

How You’ll Make An Impact

You will create and implement go-to-market marketing, communication, and promotional strategies to enhance awareness and positioning of products and solutions, develop and oversee the HUB marketing and communication plan to meet regional business objectives, ensuring alignment with business unit and company strategies and conduct analysis of competitors' marketing initiatives and benchmark them against market standards to identify strategic opportunities for marketing efforts. You will plan, implement, and support marketing and communication initiatives, including customer engagement programs and sales enablement efforts, collaborate closely with teams across the organization, including HUB marketing and sales, application engineering, regional product managers, and global marketing teams and manage and execute HUB marketing campaigns and customer engagement activities, including the planning and evaluation of regional events. You will proactively gather customer feedback, success stories, and application cases to develop external marketing content such as articles, white papers, and communication stories, track and analyze the return on marketing investment (ROMI) for HUB marketing activities and evaluate the performance of promotional campaigns. You will oversee external communications activities, including support with press releases, social media initiatives, events, blogs and the development of marketing collateral. You will drive internal communication activities, including town halls, organizational announcements, newsletters, and employee engagement initiatives, support HUBs in obtaining effective marketing materials to present to customers and provide support for their customer engagement initiatives. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

You hold a degree in Marketing, Business Administration, Communications, or a related field. Minimum of 10 years of experience in product marketing or marketing management. Proficiency with marketing automation tools, CRM systems, and analytics platforms. Proven ability to manage multiple projects simultaneously with a focus on results and deadlines. Strong analytical skills with a focus on data-driven decision-making and performance evaluation. Excellent verbal and written communication skills with the ability to present complex information clearly and persuasively. Strong commitment to understanding customer needs and delivering exceptional value and service.

More About Us

At Hitachi Energy, we believe in fostering a collaborative and inclusive work environment. We offer opportunities for growth and development, ensuring our team members can thrive and achieve their career goals. Join us and be part of a company that values innovation, excellence, and teamwork. We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits:

Employer-sponsored medical plan (inc. dental care and optical). Provident Fund Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance. Hospitalization Insurance. Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.). Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Marketing and Sales Industries Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting Referrals increase your chances of interviewing at Hitachi Energy by 2x Sign in to set job alerts for “Marketing Communications Specialist” roles.

Marketing - General Recruitment (2025 Intake)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Internship - Marketing (Strategic Communication) (RID-00562)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago (Garena) Social Media Specialist - Contractor

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Manager, Marketing at MyTOWN Shopping Centre

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 3 months ago AliExpress-Integrated Marketing -Malaysia

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago General Manager, Marketing (Pavilion Damansara Heights Mall)

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Listing Coordinator - Listing & Content, MY Marketplace (Open for fresh graduates)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Manager, Central Region International Marketing

Customer Relation Management Executive- Marketing Department

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago Associate Manager, Marketing (Brand, Social & Content)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Marketing Communications (Digital) Specialist

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Description:
The PR Executive will play a key role in securing positive media coverage and building engagement with mainstream media as well as influencers/KOLs for Resorts World Genting (RWG) products.

Responsibilities:

• Collaborate with the team to develop and implement effective PR strategies aimed at enhancing brand equity and achieving business objectives in all targeted markets.
• Coordinate with internal stakeholders to plan media coverage, align activity calendars, and address any arising issues.
• Write clear, compelling, and professionally crafted English press releases and speeches that align with the company’s messaging and objectives.
• Prepare various communication materials including media briefings, Q&As, social media content, and other materials aligned with business goals.
• Organize, coordinate, and execute PR events and campaigns.
• Build and maintain strong relationships with print, broadcast, online, and social media, as well as with influencers/KOLs.
• Prepare communication materials and manage media-related matters during crises.
• Perform any other duties or tasks as assigned by the Head of Department.

Requirements:

• Bachelor’s Degree in Mass Communication, Public Relations, Journalism, or a related field.
• Preferrable with 1 year of relevant working experience in Media or Public Relations. Fresh graduates are encouraged to apply.
• Excellent written and verbal communication skills in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage.
• Demonstrated ability to write professional English press releases and speeches tailored for diverse audiences and media platforms.
• Established media and influencer/KOL network with a proven track record in executing successful PR campaigns and securing media coverage.
• Must have experience in social listening and monitoring, including hands-on use of social listening tools
• Exceptional organizational and planning abilities with keen attention to detail in executing campaigns and events.
• Knowledge and experience in crisis communication are an added advantage.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

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foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

Manager, Public Relations

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Here at foodpanda, we’re all about delivering more value, choice and convenience to our customers and partners across Asia. We are on the lookout for talent who are excited about making a tangible impact with a dynamic organisation looking to redefine how food, people, culture, and technology are connected.

We are looking for a highly driven and motivated Public Relations Manager to join our team in Malaysia, overseeing a key reputation management function. Well-versed in stakeholder engagement and understanding of the media and regulatory landscape, this individual will play a crucial role in building brand love by unearthing engaging, unexpected stories from the business.

Key Responsibilities

• Develop foodpanda Malaysia’s public relations strategy and uphold positive brand reputation across all stakeholder groups.
• Build relationships with key tier 1 media (broadcast, tech, lifestyle and trade) to ensure a consistent narrative is being communicated externally.
• Lead proactive storytelling, media pitches and policy comms campaigns to secure positive media placements focusing on foodpanda Malaysia’s mission.
• Manage crisis communication and develop response plans for potential issues.
• Collaborate closely with internal stakeholders to identify compelling stories and align communications metrics with business goals.
• Oversee and manage agencies to ensure alignment with business goals. Monitor and measure the effectiveness of communication strategies, adjusting as needed.
  
  

Qualifications

• At least 6-8 years of demonstrated experience in leading PR and communications work, engaging a wide range of external stakeholders.
• A strong network of journalists focused on lifestyle and business space, with a keen understanding of various media channels and news cycles with proven success in achieving coverage across different media segments.
• Ability to exercise strong judgement, possess good problem-solving and crisis management. skills, and ability to collaborate with functional teams in a dynamic environment.
• Demonstrated experience providing counsel to and collaborating closely with senior management and business functions to achieve the effective implementation of PR campaigns, driving brand awareness and reputation management.
• Agency experience is a plus.
• A concise and clear communicator with written and oral communication skills in English; additional languages are a plus.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function General Business
• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Sign in to set job alerts for “Public Relations Manager” roles. Associate Director, PR & Communications (Manager) | TNG

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This job is all about telling compelling stories and managing communications at a cool video agency. You might like this job because you’ll create engaging content and connect with clients while shaping how the public sees us!

The Writing & Public Relations Specialist is essential for overseeing content writing and both internal and external communications at our innovative video agency. This role involves crafting engaging stories, nurturing client connections, overseeing the agency's public perception, and working closely with creative teams to ensure coherence in messaging and client goals.

Job Requirements

Content Writing for Videos:

• Proven expertise in developing compelling video scripts and narratives that effectively engage target audiences across various digital platforms. Demonstrated ability to translate strategic objectives into impactful visual storytelling.
• Micro-Moment Maestro: Ability to capture attention quickly and leave a lasting impact. Understanding the art of concise, impactful writing for various video platforms, from social clips to immersive storytelling. Bonus points for familiarity with internet culture and meme-speak (when appropriate).

Creative Development:

• Ability to generate original and impactful creative concepts aligned with market trends and strategic objectives. Proven skill in translating insights into innovative initiatives.

Public Relations:

• Ability to craft persuasive public relations narratives that shape public perception and enhance reputation in a digital environment.
• Proficiency in online communication, including social media engagement, influencer relations, and community management. Ability to foster positive digital interactions.
• Growth Catalyst: Proactive in identifying opportunities for mutual growth and fostering long-term partnerships.
• Communication Flow: Focused on efficiency and clarity, with skills to analyze and optimize communication pathways, making complex information accessible and effortless.

Skills

• Writing
• Content Writing
• Creative Writing
• Communication
• Public Relations
• Basic Writing
• Report Writing
• Creative Thinking
• Graphic Design

Company Benefits Paid Project Overtime

Compensation for overtime work on necessary projects.

EPF & SOCSO

Basic benefits guaranteed.

14 Days Annual Leave & 7 Days Medical

More leave than standard when you join us!

Annual Salary Increment

Performance evaluations and rewards annually.

PurplePerfect.com is renowned for high-quality video production, including commercials and advertising. We excel in animation, web design, and graphic design. Recently, we expanded into Weddings and Events, aiming to become Malaysia's top wedding video provider. What makes PurplePerfect unique and different.

#J-18808-Ljbffr

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia Manager, Public Relations

foodpanda Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Here at foodpanda, we’re all about delivering more value, choice and convenience to our customers and partners across Asia. We are on the lookout for talent who are excited about making a tangible impact with a dynamic organisation looking to redefine how food, people, culture, and technology are connected.

We are looking for a highly driven and motivated Public Relations Manager to join our team in Malaysia, overseeing a key reputation management function. Well-versed in stakeholder engagement and understanding of the media and regulatory landscape, this individual will play a crucial role in building brand love by unearthing engaging, unexpected stories from the business.

Key Responsibilities

Develop foodpanda Malaysia’s public relations strategy and uphold positive brand reputation across all stakeholder groups. Build relationships with key tier 1 media (broadcast, tech, lifestyle and trade) to ensure a consistent narrative is being communicated externally. Lead proactive storytelling, media pitches and policy comms campaigns to secure positive media placements focusing on foodpanda Malaysia’s mission. Manage crisis communication and develop response plans for potential issues. Collaborate closely with internal stakeholders to identify compelling stories and align communications metrics with business goals. Oversee and manage agencies to ensure alignment with business goals. Monitor and measure the effectiveness of communication strategies, adjusting as needed.

Qualifications

At least 6-8 years of demonstrated experience in leading PR and communications work, engaging a wide range of external stakeholders. A strong network of journalists focused on lifestyle and business space, with a keen understanding of various media channels and news cycles with proven success in achieving coverage across different media segments. Ability to exercise strong judgement, possess good problem-solving and crisis management. skills, and ability to collaborate with functional teams in a dynamic environment. Demonstrated experience providing counsel to and collaborating closely with senior management and business functions to achieve the effective implementation of PR campaigns, driving brand awareness and reputation management. Agency experience is a plus. A concise and clear communicator with written and oral communication skills in English; additional languages are a plus.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function General Business Industries Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at foodpanda by 2x Sign in to set job alerts for “Public Relations Manager” roles.

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today! Job Description: The PR Executive will play a key role in securing positive media coverage and building engagement with mainstream media as well as influencers/KOLs for Resorts World Genting (RWG) products. Responsibilities: Collaborate with the team to develop and implement effective PR strategies aimed at enhancing brand equity and achieving business objectives in all targeted markets. Coordinate with internal stakeholders to plan media coverage, align activity calendars, and address any arising issues. Write clear, compelling, and professionally crafted English press releases and speeches that align with the company’s messaging and objectives. Prepare various communication materials including media briefings, Q&As, social media content, and other materials aligned with business goals. Organize, coordinate, and execute PR events and campaigns. Build and maintain strong relationships with print, broadcast, online, and social media, as well as with influencers/KOLs. Prepare communication materials and manage media-related matters during crises. Perform any other duties or tasks as assigned by the Head of Department. Requirements: Bachelor’s Degree in Mass Communication, Public Relations, Journalism, or a related field. Preferrable with 1 year of relevant working experience in Media or Public Relations. Fresh graduates are encouraged to apply. Excellent written and verbal communication skills in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage. Demonstrated ability to write professional English press releases and speeches tailored for diverse audiences and media platforms. Established media and influencer/KOL network with a proven track record in executing successful PR campaigns and securing media coverage. Must have experience in social listening and monitoring, including hands-on use of social listening tools Exceptional organizational and planning abilities with keen attention to detail in executing campaigns and events. Knowledge and experience in crisis communication are an added advantage. Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

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Select how often (in days) to receive an alert:

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Summary

The Assistant PR Manager will play a key role in developing, coordinating, and executing the company’s public relations strategies. This role requires strong writing skills, media relationship management, and the ability to respond effectively during crisis situations. The ideal candidate will be proactive, detail-oriented, and skilled at managing multiple communication projects simultaneously.

Key Responsibilities

1. Content Creation & Writing

• Draft, edit, and distribute press releases, media statements, and official announcements.
• Write speeches, talking points, and key messages for senior management.
• Ensure all written materials align with the company’s brand voice, tone, and strategic objectives.

2. Media Relations & Event Management

• Coordinate media events, press conferences, interviews, and product launches.
• Build and maintain positive relationships with journalists, editors, and media outlets.
• Monitor media coverage and prepare media reports for management.

3. Crisis Communication

• Support in planning and executing crisis communication strategies.
• Prepare holding statements, Q&A documents, and response plans during sensitive situations.
• Ensure timely and accurate communication with stakeholders during crises.

4. PR Campaigns & Coordination

• Assist in the planning and execution of PR campaigns that enhance brand visibility and reputation.
• Collaborate with marketing and the respective business units to ensure message consistency.

5. Monitoring & Reporting

• Track and evaluate PR campaign performance and media coverage.
• Provide regular reports with analysis and recommendations for improvement.

6. VIP & Stakeholder Engagement

• Assist in planning, coordination, and execution of official visits by ministers, dignitaries, and VIP guests.
• Ensure adherence to protocol and seamless experience for VIP delegations.
• Provide on-site support and briefing materials for senior management during VIP engagements.
• Assist in overseeing daily operations of the Customer Feedback Centre.
• Monitor guest feedback mailbox, ensuring timely escalation and resolution of issues.
• Generate reports and insights to improve service quality and guest satisfaction.
• Work with internal teams to close the loop on feedback and enhance customer experience.

Requirements

Education & Experience:

• Bachelor’s degree in Public Relations, Communications, Journalism, or related field.
• Minimum 5 years of relevant experience in PR, corporate communications, or media.
• Proven experience in press release writing, speech writing, and media handling.
• Excellent English writing and verbal communication, creativity, and attention to detail. Proficiency in Mandarin is an added advantage.
• Strong media relations skills with an existing network of media contacts preferred.
• Ability to work under pressure, especially in crisis situations.
• Exceptional organizational skills and attention to detail.
• Proficiency in Microsoft Office and media monitoring tools.

Other Attributes:

• Creative thinker with strong problem-solving abilities.
• High level of professionalism and discretion.
• Flexible to work outside regular hours when required for events or crisis response.
• Willing to be based at Genting Highlands office.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

Job Segment: PR, Marketing Manager, Assistant Manager, Corporate Communications, Relationship Manager, Marketing, Management, Customer Service

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• Overall management of Xiaohongshu, WeChat Official Account, WeChat Video Account, and Douyin social media accounts.
• Leading a team with strong management experience and in-depth research on social media operations.
• Planning and providing high-quality, highly shareable content for fans. Responsible for the effectiveness of account text and video content.
• Responsible for generating and increasing the number of social media fans, improving the attention and activity of social media fans, and timely interacting with social media fans' stickiness, ultimately support sales conversion rate.
• Responsible for the analysis of social media data results and work adjustment to achieve the purpose of attracting new users and generating revenue.
• Plan and execute daily social media activities, tracking and maintaining them. Send various intents according to the project.
• Analyze competitors' marketing strategies and promptly identify innovative approaches in the industry.
• Integrate media resources, analyze their advantages, and establish and maintain good working relationships with the media.
• Develop and execute strategies to effectively handle the market effects of media advertising.
• Manage, coordinate, and uphold public relations and brand reputation.

Job Requirement

• Passionate about the Internet and willing to actively explore social media communication. Strong interest in products such as Douyin and Xiaohongshu. Have long-term exposure with Xiaohongshu and Douyin.
• The candidate must have strong aesthetic skills and be able to use Photoshop and video editing software.
• Have teamwork, initiative, and pioneering spirit, and be able to withstand learning and adaption pressure.
• Experience in operating Xiaohongshu, Douyin, or Video Accounts is required, as are certain data analysis skills.
• Over 1 year of experience in content operation/user acquisition and experience in the social media operation industry, such as Xiaohongshu and Douyin, is preferred.
• Has a good command of English and can effectively communicate with people from different regions and departments.

Please send your updated CV to if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

Required Skills:

Reputation Video Editing Video Editing Public Relations Advertising Data Analysis Social Media Pressure Teamwork Research Software Planning Marketing English Communication Sales Management

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