What Jobs are available for Consumer Electronics in Malaysia?
Showing 3021 Consumer Electronics jobs in Malaysia
Senior Manager/Manager, Product Marketing (Consumer Electronics)
Kuala Lumpur, Kuala Lumpur
Samsung Southeast Asia & Oceania
Posted 14 days ago
Job Viewed
Job Description
Senior Manager/Manager, Product Marketing (Consumer Electronics) Position Summary The DA Product Marketing Manager plays a critical role in managing the product lifecycle, launching new products, analysing market trends, and driving consumer engagement. They work closely with sales, R&D, supply chain, and retail marketing teams to ensure products meet market demands and business objectives.
Role And Responsibilities
Product Strategy & Planning
Develop and implement marketing strategies for DA products to achieve business targets.
Conduct market research and competitive analysis to identify trends, customer preferences, and opportunities.
Define product positioning, pricing, and value propositions.
Product Lifecycle Management
Manage end-to-end from supply and demand planning until the Go-to-Market execution.
Manage product introductions, transitions, and end-of-life strategies.
Coordinate with R&D and supply chain to ensure optimal product availability.
Monitor product performance and recommend improvements based on market feedback.
Go-to-Market & Launch Execution
Plan and execute product launches, including messaging, promotion, and retail activation.
Develop sales and marketing materials for internal and external stakeholders.
Work with media and advertising teams to create campaigns that drive awareness and demand.
Channel & Sales Support
Collaborate with the sales team to develop strategies that drive sell-in and sell-out.
Provide product training and key selling points to sales teams and retail partners.
Monitor and analyse sales data to identify gaps and improvement areas.
Consumer Engagement & Brand Building
Develop and manage digital marketing, influencer collaborations, and consumer promotions.
Drive consumer education on product benefits through social media, events, and PR initiatives.
Ensure brand consistency across all marketing touchpoints.
Stakeholder Management & Coordination
Work closely with HQ, RHQ, and cross-functional teams to align product and marketing strategies.
Manage relationships with retail partners, distributors, and agencies.
Ensure compliance with global and local marketing guidelines.
Skills And Qualifications
Bachelor’s degree in Marketing, Business, or a related field.
At least 8 years of experience in product marketing, preferably in the home appliances or consumer electronics, FMCG industry.
Strong business acumen with analytical and strategic thinking.
Excellent communication and presentation skills.
Ability to work in a fast-paced environment and manage multiple projects.
Proficiency in market analysis, sales data interpretation, and marketing strategy development.
Seniority level Mid-Senior level
Employment type Full-time
Job function General Business, Marketing, and Product Management
Industries Appliances, Electrical, and Electronics Manufacturing and Computers and Electronics Manufacturing
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Role And Responsibilities
Product Strategy & Planning
Develop and implement marketing strategies for DA products to achieve business targets.
Conduct market research and competitive analysis to identify trends, customer preferences, and opportunities.
Define product positioning, pricing, and value propositions.
Product Lifecycle Management
Manage end-to-end from supply and demand planning until the Go-to-Market execution.
Manage product introductions, transitions, and end-of-life strategies.
Coordinate with R&D and supply chain to ensure optimal product availability.
Monitor product performance and recommend improvements based on market feedback.
Go-to-Market & Launch Execution
Plan and execute product launches, including messaging, promotion, and retail activation.
Develop sales and marketing materials for internal and external stakeholders.
Work with media and advertising teams to create campaigns that drive awareness and demand.
Channel & Sales Support
Collaborate with the sales team to develop strategies that drive sell-in and sell-out.
Provide product training and key selling points to sales teams and retail partners.
Monitor and analyse sales data to identify gaps and improvement areas.
Consumer Engagement & Brand Building
Develop and manage digital marketing, influencer collaborations, and consumer promotions.
Drive consumer education on product benefits through social media, events, and PR initiatives.
Ensure brand consistency across all marketing touchpoints.
Stakeholder Management & Coordination
Work closely with HQ, RHQ, and cross-functional teams to align product and marketing strategies.
Manage relationships with retail partners, distributors, and agencies.
Ensure compliance with global and local marketing guidelines.
Skills And Qualifications
Bachelor’s degree in Marketing, Business, or a related field.
At least 8 years of experience in product marketing, preferably in the home appliances or consumer electronics, FMCG industry.
Strong business acumen with analytical and strategic thinking.
Excellent communication and presentation skills.
Ability to work in a fast-paced environment and manage multiple projects.
Proficiency in market analysis, sales data interpretation, and marketing strategy development.
Seniority level Mid-Senior level
Employment type Full-time
Job function General Business, Marketing, and Product Management
Industries Appliances, Electrical, and Electronics Manufacturing and Computers and Electronics Manufacturing
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Senior Manager/Manager, Product Marketing (Consumer Electronics)
Kuala Lumpur, Kuala Lumpur
Samsung Electronics America
Posted 14 days ago
Job Viewed
Job Description
Position Summary The DA Product Marketing Manager plays a critical role in managing the product lifecycle, launching new products, analysing market trends, and driving consumer engagement. They work closely with sales, R&D, supply chain, and retail marketing teams to ensure products meet market demands and business objectives.
Role and Responsibilities
Product Strategy & Planning: Develop and implement marketing strategies for DA products to achieve business targets. Conduct market research and competitive analysis to identify trends, customer preferences, and opportunities. Define product positioning, pricing, and value propositions.
Product Lifecycle Management: Manage end‑to‑end from supply and demand planning until the Go‑to‑Market execution. Manage product introductions, transitions, and end‑of‑life strategies. Coordinate with R&D and supply chain to ensure optimal product availability. Monitor product performance and recommend improvements based on market feedback.
Go‑to‑Market & Launch Execution: Plan and execute product launches, including messaging, promotion, and retail activation. Develop sales and marketing materials for internal and external stakeholders. Work with media and advertising teams to create campaigns that drive awareness and demand.
Channel & Sales Support: Collaborate with the sales team to develop strategies that drive sell‑in and sell‑out. Provide product training and key selling points to sales teams and retail partners. Monitor and analyse sales data to identify gaps and improvement areas.
Consumer Engagement & Brand Building: Develop and manage digital marketing, influencer collaborations, and consumer promotions. Drive consumer education on product benefits through social media, events, and PR initiatives. Ensure brand consistency across all marketing touchpoints.
Stakeholder Management & Coordination: Work closely with HQ, RHQ, and cross‑functional teams to align product and marketing strategies. Manage relationships with retail partners, distributors, and agencies. Ensure compliance with global and local marketing guidelines.
Skills and Qualifications
Bachelor’s degree in Marketing, Business, or a related field.
At least 8 years of experience in product marketing, preferably in the home appliances or consumer electronics, FMCG industry.
Strong business acumen with analytical and strategic thinking.
Excellent communication and presentation skills.
Ability to work in a fast‑paced environment and manage multiple projects.
Proficiency in market analysis, sales data interpretation, and marketing strategy development.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
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Role and Responsibilities
Product Strategy & Planning: Develop and implement marketing strategies for DA products to achieve business targets. Conduct market research and competitive analysis to identify trends, customer preferences, and opportunities. Define product positioning, pricing, and value propositions.
Product Lifecycle Management: Manage end‑to‑end from supply and demand planning until the Go‑to‑Market execution. Manage product introductions, transitions, and end‑of‑life strategies. Coordinate with R&D and supply chain to ensure optimal product availability. Monitor product performance and recommend improvements based on market feedback.
Go‑to‑Market & Launch Execution: Plan and execute product launches, including messaging, promotion, and retail activation. Develop sales and marketing materials for internal and external stakeholders. Work with media and advertising teams to create campaigns that drive awareness and demand.
Channel & Sales Support: Collaborate with the sales team to develop strategies that drive sell‑in and sell‑out. Provide product training and key selling points to sales teams and retail partners. Monitor and analyse sales data to identify gaps and improvement areas.
Consumer Engagement & Brand Building: Develop and manage digital marketing, influencer collaborations, and consumer promotions. Drive consumer education on product benefits through social media, events, and PR initiatives. Ensure brand consistency across all marketing touchpoints.
Stakeholder Management & Coordination: Work closely with HQ, RHQ, and cross‑functional teams to align product and marketing strategies. Manage relationships with retail partners, distributors, and agencies. Ensure compliance with global and local marketing guidelines.
Skills and Qualifications
Bachelor’s degree in Marketing, Business, or a related field.
At least 8 years of experience in product marketing, preferably in the home appliances or consumer electronics, FMCG industry.
Strong business acumen with analytical and strategic thinking.
Excellent communication and presentation skills.
Ability to work in a fast‑paced environment and manage multiple projects.
Proficiency in market analysis, sales data interpretation, and marketing strategy development.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
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1
Senior Manager/Manager, Product Marketing (Consumer Electronics)
Kuala Lumpur, Kuala Lumpur
Samsung Electronics Perú
Posted 15 days ago
Job Viewed
Job Description
**Position Summary**The DA Product Marketing Manager plays a critical role in managing the product lifecycle, launching new products, analysing market trends, and driving consumer engagement. They work closely with sales, R&D, supply chain, and retail marketing teams to ensure products meet market demands and business objectives.**Role and Responsibilities***1. Product Strategy & Planning*** Develop and implement marketing strategies for DA products to achieve business targets.* Conduct market research and competitive analysis to identify trends, customer preferences, and opportunities.* Define product positioning, pricing, and value propositions.***2. Product Lifecycle Management*** Manage end-to-end from supply and demand planning until the Go-to-Market execution.* Manage product introductions, transitions, and end-of-life strategies.* Coordinate with R&D and supply chain to ensure optimal product availability.* Monitor product performance and recommend improvements based on market feedback.***3. Go-to-Market & Launch Execution*** Plan and execute product launches, including messaging, promotion, and retail activation.* Develop sales and marketing materials for internal and external stakeholders.* Work with media and advertising teams to create campaigns that drive awareness and demand.***4. Channel & Sales Support*** Collaborate with the sales team to develop strategies that drive sell-in and sell-out.* Provide product training and key selling points to sales teams and retail partners.* Monitor and analyse sales data to identify gaps and improvement areas.***5. Consumer Engagement & Brand Building*** Develop and manage digital marketing, influencer collaborations, and consumer promotions.* Drive consumer education on product benefits through social media, events, and PR initiatives.* Ensure brand consistency across all marketing touchpoints.***6. Stakeholder Management & Coordination*** Work closely with HQ, RHQ, and cross-functional teams to align product and marketing strategies.* Manage relationships with retail partners, distributors, and agencies.* Ensure compliance with global and local marketing guidelines.#LI-SME #LI-Midsenior**Skills and Qualifications*** Bachelor’s degree in Marketing, Business, or a related field.* At least 8 years of experience in product marketing, preferably in the home appliances or consumer electronics, FMCG industry.* Strong business acumen with analytical and strategic thinking.* Excellent communication and presentation skills.* Ability to work in a fast-paced environment and manage multiple projects.* Proficiency in market analysis, sales data interpretation, and marketing strategy development.* Please visit
to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click . #J-18808-Ljbffr
to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click . #J-18808-Ljbffr
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2
Customer Service
Cyberjaya
NTT America, Inc.
Posted 14 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Customer Service is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key Responsibilities:**
- Provide administrative support to the Service Desk team
- Receive, validate, and log client requests, ensuring accurate detail capture
- Assist in generating customer reports and maintaining documentation
- Perform other related tasks as assigned
- No shift work required; business hours only
**Knowledge and Attributes:**
- Detail-oriented
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Assist in generating customer reports and maintaining documentation
- Calm and focused under routine tasks
- Reliable and consistent in meeting deadlines
**Academic Qualifications and Certifications:**
- High School Certification (Diploma or Degree is a plus)
**Required experience:**
- Proficient in MS Office applications
- Fresh graduates and candidates with no experience are encouraged to apply
- Excellent English, written and verbal communication skills
- Able to work in Cyberjaya (On-site)
**Good-to-have (not mandatory)**
- Cantonese and Putonghua skills
- Basic knowledge in the technology Industry or Call Centre environment
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Customer Service is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
**Key Responsibilities:**
- Provide administrative support to the Service Desk team
- Receive, validate, and log client requests, ensuring accurate detail capture
- Assist in generating customer reports and maintaining documentation
- Perform other related tasks as assigned
- No shift work required; business hours only
**Knowledge and Attributes:**
- Detail-oriented
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Assist in generating customer reports and maintaining documentation
- Calm and focused under routine tasks
- Reliable and consistent in meeting deadlines
**Academic Qualifications and Certifications:**
- High School Certification (Diploma or Degree is a plus)
**Required experience:**
- Proficient in MS Office applications
- Fresh graduates and candidates with no experience are encouraged to apply
- Excellent English, written and verbal communication skills
- Able to work in Cyberjaya (On-site)
**Good-to-have (not mandatory)**
- Cantonese and Putonghua skills
- Basic knowledge in the technology Industry or Call Centre environment
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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3
Customer Service
Kuala Lumpur, Kuala Lumpur
BABY PANDA SDN BHD
Posted 1 day ago
Job Viewed
Job Description
Support the unit head in ensuring the department runs effectively and efficiently. Carry out tasks in accordance with the policies, procedures, and guidelines in a timely and accurate manner. Manage large amounts of messaging through social media. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information. Keep records of customer interactions, process customer accounts, and file documents. Take the extra mile to engage with customers. Prepare and submit reports as required on a timely basis. What We’re Looking For:
Possess Bachelor of Degree/Diploma in any field and fresh grads are welcome to join us. Strong communication and interpersonal skills. Excellent communication, presentation, and customer relationship skills. Good command of written and spoken English and Bahasa Malaysia. Customer orientation and ability to respond to different types of characters. Willing to learn/ Good attitude. Job Requirements and Application
To apply, please answer the following questions: Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Do you have customer service experience? Which of the following languages are you fluent in?
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Possess Bachelor of Degree/Diploma in any field and fresh grads are welcome to join us. Strong communication and interpersonal skills. Excellent communication, presentation, and customer relationship skills. Good command of written and spoken English and Bahasa Malaysia. Customer orientation and ability to respond to different types of characters. Willing to learn/ Good attitude. Job Requirements and Application
To apply, please answer the following questions: Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Do you have customer service experience? Which of the following languages are you fluent in?
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4
CUSTOMER SERVICE
Selangor, Selangor
Vees Kitchen Appliances
Posted 1 day ago
Job Viewed
Job Description
Job Description
Assist in data entry, prepare records, filing and other general clerical duties.
Maintain accuracy and housekeeping of data entries.
Work with customer service manager to ensure proper customer service is being delivered.
Customer service responsibilities such as following up with customers according to their request and reporting the estimate delivery dates to them.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow‑up to ensure resolution.
Keeping records of customer ratings, comments, and complaints.
Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
Any other duties and responsibilities that may be assigned to you by the management from time to time.
Interested candidates please submit your application through Jobstore.
Seniority level Associate
Employment type Full‑time
Job function Customer Service
Industries Consumer Electronics
Get notified about new Customer Service Specialist jobs in Puchong, Selangor, Malaysia.
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Assist in data entry, prepare records, filing and other general clerical duties.
Maintain accuracy and housekeeping of data entries.
Work with customer service manager to ensure proper customer service is being delivered.
Customer service responsibilities such as following up with customers according to their request and reporting the estimate delivery dates to them.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow‑up to ensure resolution.
Keeping records of customer ratings, comments, and complaints.
Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
Any other duties and responsibilities that may be assigned to you by the management from time to time.
Interested candidates please submit your application through Jobstore.
Seniority level Associate
Employment type Full‑time
Job function Customer Service
Industries Consumer Electronics
Get notified about new Customer Service Specialist jobs in Puchong, Selangor, Malaysia.
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5
CUSTOMER SERVICE
Ipoh, Perak
THE TOP CLEANING SDN. BHD.
Posted 1 day ago
Job Viewed
Job Description
We are looking for a proactive and customer-oriented Customer Service Executive to join our team at Top Cleaning. The role requires handling customer inquiries, complaints, and requests efficiently while ensuring excellent service delivery. The candidate must be able to work under pressure, manage customers across Ipoh, Penang, and Kuala Lumpur, and be fluent in Mandarin to support diverse customer needs.
Key Responsibilities
Handle customer inquiries, complaints, and requests promptly through phone, email, and messaging platforms.
Manage and coordinate customer service activities across Ipoh, Penang, and Kuala Lumpur branches.
Work closely with the operations and sales team to ensure smooth service delivery.
Maintain accurate customer records and service reports.
Resolve conflicts and issues effectively while ensuring customer satisfaction.
Handle customer escalations and provide solutions under tight timelines.
Support administrative tasks related to customer service as required.
Contribute to process improvement initiatives for better customer experience.
Able to work under pressure and handle multiple cases simultaneously.
Requirements
Diploma/Degree in Business Administration, Customer Service, or related field.
At least 1–2 years of customer service experience (cleaning/service industry preferred).
Fluent in Mandarin, Bahasa Malaysia, and English (both spoken & written).
Strong problem‑solving skills and ability to work under pressure.
Excellent communication and interpersonal skills.
Able to multitask and manage customers across multiple locations.
Customer‑focused mindset with a positive attitude.
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Key Responsibilities
Handle customer inquiries, complaints, and requests promptly through phone, email, and messaging platforms.
Manage and coordinate customer service activities across Ipoh, Penang, and Kuala Lumpur branches.
Work closely with the operations and sales team to ensure smooth service delivery.
Maintain accurate customer records and service reports.
Resolve conflicts and issues effectively while ensuring customer satisfaction.
Handle customer escalations and provide solutions under tight timelines.
Support administrative tasks related to customer service as required.
Contribute to process improvement initiatives for better customer experience.
Able to work under pressure and handle multiple cases simultaneously.
Requirements
Diploma/Degree in Business Administration, Customer Service, or related field.
At least 1–2 years of customer service experience (cleaning/service industry preferred).
Fluent in Mandarin, Bahasa Malaysia, and English (both spoken & written).
Strong problem‑solving skills and ability to work under pressure.
Excellent communication and interpersonal skills.
Able to multitask and manage customers across multiple locations.
Customer‑focused mindset with a positive attitude.
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6
Customer Service
Kedah, Kedah
Hygiene World
Posted 3 days ago
Job Viewed
Job Description
About the role
Hygiene World Sdn Bhd, based in Alor Setar, is an established hygiene product supplier serving B2B and B2C clients. We are looking for a friendly, proactive, and motivated Customer Service Executive to be the first point of contact for our customers — handling enquiries, preparing quotations, and making every interaction a great experience. What you'll be doing
Handle customer enquiries via phone, walk-ins, WhatsApp, and online platforms Conduct telemarketing and follow-up calls to new and existing customers Prepare quotations, bills, and invoices accurately and promptly Confidently present and promote company products to customers Maintain and update customer records in the system Create simple marketing visuals using Canva, when required Use Microsoft Office for reports, quotations, and administrative tasks Work independently with minimal supervision while maintaining accuracy Continuously improve product knowledge and stay passionate about company offerings What we're looking for
Minimum Diploma, preferably in Marketing, Business, or a related field 1–2 years experience in customer service, telemarketing, or admin support Fresh graduates with strong communication skills are welcome to apply Fluent in English, Bahasa Malaysia, and Mandarin (spoken & written) Key Skills
Excellent communication and interpersonal skills Proficient in Microsoft Office and Canva Detail-oriented, fast, and accurate Able to multitask and work independently Friendly, professional, persuasive, and eager to learn What we offer
Salary: RM 2,000 and above (based on experience & skills) Annual Company Dinner Company Trip Positive & supportive team culture Working Hours
Rest Day: Friday and Alternate Saturday If you are passionate about customer service and eager to join a dynamic and growing organization, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application.
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Hygiene World Sdn Bhd, based in Alor Setar, is an established hygiene product supplier serving B2B and B2C clients. We are looking for a friendly, proactive, and motivated Customer Service Executive to be the first point of contact for our customers — handling enquiries, preparing quotations, and making every interaction a great experience. What you'll be doing
Handle customer enquiries via phone, walk-ins, WhatsApp, and online platforms Conduct telemarketing and follow-up calls to new and existing customers Prepare quotations, bills, and invoices accurately and promptly Confidently present and promote company products to customers Maintain and update customer records in the system Create simple marketing visuals using Canva, when required Use Microsoft Office for reports, quotations, and administrative tasks Work independently with minimal supervision while maintaining accuracy Continuously improve product knowledge and stay passionate about company offerings What we're looking for
Minimum Diploma, preferably in Marketing, Business, or a related field 1–2 years experience in customer service, telemarketing, or admin support Fresh graduates with strong communication skills are welcome to apply Fluent in English, Bahasa Malaysia, and Mandarin (spoken & written) Key Skills
Excellent communication and interpersonal skills Proficient in Microsoft Office and Canva Detail-oriented, fast, and accurate Able to multitask and work independently Friendly, professional, persuasive, and eager to learn What we offer
Salary: RM 2,000 and above (based on experience & skills) Annual Company Dinner Company Trip Positive & supportive team culture Working Hours
Rest Day: Friday and Alternate Saturday If you are passionate about customer service and eager to join a dynamic and growing organization, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application.
#J-18808-Ljbffr
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7
Customer Service
Butterworth, Pulau Pinang
Infinity Group of Companies
Posted 3 days ago
Job Viewed
Job Description
Infinity Group of Companies – Perai, Penang Infinity Logistics & Transport Sdn Bhd
are a
leading logistics provider
in Malaysia with a strong presence across
Southeast Asia and 15+ countries . Our services include
Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services . Why Join Us?
Top 5 Global Flexitank Producer Largest Malaysia-Thailand Landbridge Service Provider Major NVOCC Player in Port Klang Leading 20’ High Cube Container Operator in SEA Job Responsibilities
Manage the
entire shipment fulfillment process , including
import and export documentation , from job receipt to shipment tracking and ensuring timely delivery. Communicate regularly with customers to provide
shipment status updates
and address inquiries. Handle and resolve complex issues such as
shipment delays, cargo damage , or
customs-related problems
to ensure high levels of customer satisfaction. Coordinate with
internal divisions
and
external vendors
for customs clearance, and work closely with the
operations team, haulage providers , or
transporters
to ensure timely and efficient shipment delivery. Requirements
At least Diploma in Logistics, Shipping, International Business or related field. At least
2 years of working experience
in import and export customer service. Strong
attention to detail . Mandarin speakers to effectively communicate with Mandarin-speaking clients. Good communication skills in
English, Bahasa Melayu and Mandarin . Ability to work
independently with minimal supervision .
#J-18808-Ljbffr
are a
leading logistics provider
in Malaysia with a strong presence across
Southeast Asia and 15+ countries . Our services include
Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services . Why Join Us?
Top 5 Global Flexitank Producer Largest Malaysia-Thailand Landbridge Service Provider Major NVOCC Player in Port Klang Leading 20’ High Cube Container Operator in SEA Job Responsibilities
Manage the
entire shipment fulfillment process , including
import and export documentation , from job receipt to shipment tracking and ensuring timely delivery. Communicate regularly with customers to provide
shipment status updates
and address inquiries. Handle and resolve complex issues such as
shipment delays, cargo damage , or
customs-related problems
to ensure high levels of customer satisfaction. Coordinate with
internal divisions
and
external vendors
for customs clearance, and work closely with the
operations team, haulage providers , or
transporters
to ensure timely and efficient shipment delivery. Requirements
At least Diploma in Logistics, Shipping, International Business or related field. At least
2 years of working experience
in import and export customer service. Strong
attention to detail . Mandarin speakers to effectively communicate with Mandarin-speaking clients. Good communication skills in
English, Bahasa Melayu and Mandarin . Ability to work
independently with minimal supervision .
#J-18808-Ljbffr
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8
Customer Service
Butterworth, Pulau Pinang
KUANG YEE IMAGE PRESS SDN BHD
Posted 3 days ago
Job Viewed
Job Description
About the role
Join the customer service team at KUANG YEE IMAGE PRESS SDN BHD 's as a full-time Customer Service representative. Based in Nibong Tebal, Penang, this role will see you interacting with customers, handling queries and ensuring a high level of service and satisfaction. What you'll be doing
Responding to customer inquiries via phone, email, and online chat in a timely and professional manner Providing accurate information about products, services, and company policies Resolving customer complaints and concerns effectively Documenting customer interactions and following up as needed Collaborating with other departments to ensure a seamless customer experience Identifying opportunities to improve customer service processes and procedures What we're looking for
Excellent communication and interpersonal skills, with the ability to build rapport with customers Strong problem-solving and critical thinking abilities to handle customer queries efficiently Familiarity with customer service best practices and a commitment to providing exceptional service Proficient in English and the local language, with the ability to communicate clearly and effectively Enthusiasm for working in a fast-paced, dynamic environment Previous experience in a customer-facing role is preferred What we offer
EPF, SOCSO, EIS Annual performance bonus Training & career advancement opportunities
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Join the customer service team at KUANG YEE IMAGE PRESS SDN BHD 's as a full-time Customer Service representative. Based in Nibong Tebal, Penang, this role will see you interacting with customers, handling queries and ensuring a high level of service and satisfaction. What you'll be doing
Responding to customer inquiries via phone, email, and online chat in a timely and professional manner Providing accurate information about products, services, and company policies Resolving customer complaints and concerns effectively Documenting customer interactions and following up as needed Collaborating with other departments to ensure a seamless customer experience Identifying opportunities to improve customer service processes and procedures What we're looking for
Excellent communication and interpersonal skills, with the ability to build rapport with customers Strong problem-solving and critical thinking abilities to handle customer queries efficiently Familiarity with customer service best practices and a commitment to providing exceptional service Proficient in English and the local language, with the ability to communicate clearly and effectively Enthusiasm for working in a fast-paced, dynamic environment Previous experience in a customer-facing role is preferred What we offer
EPF, SOCSO, EIS Annual performance bonus Training & career advancement opportunities
#J-18808-Ljbffr
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