106 Consulting Services jobs in Malaysia

Be yourself. Grow your own way. Work on interesting projects. Be yourself. Grow your own way. Work on interesting projects. Trainer – Consulting Services

Contract Type:

Permanent WAH

Location:

Kuala Lumpur - Federal Territory of Kuala Lumpur

Date Published:

07-28-2025

Job ID:

REF33829M

Company Description:

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Job Description:

The Trainer, Consulting Services with a focus on Organizational Change Management and Digital Adoption will design, develop, and deliver training programs that empower customers and internal teams to successfully integrate AI technologies into their workflows. This role will ensure that all employees, managers, and leadership are well-prepared for the changes that digital transformation brings to their daily operations. The ideal candidate will combine expertise in training delivery with a solid understanding of change management principles, ensuring that programs are aligned with both technological and human adoption factors.

Will report to: Organizational Change Manager or Organizational Change Management Lead (OCM Lead)

Key Responsibilities:

• Training Design & Delivery
• Training Needs Analysis & Customization
• Stakeholder Communication
• Support & Engagement
• Measurement & Improvement
• Collaborative, fast-paced, and dynamic work culture.
• Opportunity to work in hybrid or remote or in office environments, depending on the organization’s structure and project requirements

Qualifications:

• Bachelor's degree in a related field (e.g., Computer Science, Business, Education, or Organizational Development). Advanced degrees are a plus.
• 3+ years of experience designing and delivering training programs, preferably in digital transformation or change management contexts
• Proven experience in leading organizational change, particularly in technology-driven transformations.
• Exposure to or experience with AI-related technologies is a plus, especially in understanding their application in business functions.
• Excellent presentation, communication, and interpersonal skills, with the ability to explain complex concepts in simple terms.
• Experience with instructional design, adult learning principles, and e-learning platforms.
• Ability to assess training effectiveness and adapt content to meet varying learner needs.
• Strong problem-solving skills and adaptability to changing priorities.
• Passionate about fostering a culture of continuous improvement and learning.
• Self-motivated, organized, and able to manage multiple training initiatives simultaneously.
• Certifications in AI, change management (e.g., Prosci, Copilot), or related fields is a plus.
• Strong English proficiency is required. Additional capability in Spanish, French, German, Japanese, Mandarin, or Italian is strongly preferred.

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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Anti Money Laundering (AML) Manager

Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation.

Work You’ll Do

As an AML Manager, you will have the opportunity to help our clients mitigate their risks related to money laundering, terrorist financing, and sanctions violations, as well as to improve their ability to meet regulatory requirements, expectations, and guidance in support of developing and maintaining sound AML and sanctions programs and controls. You will build your professional skills in a variety of project experiences by assisting our clients to understand the complexities of issues they face, and by implementing solutions to help them remediate identified issues. This is estimated to be a multi-month assignment with opportunity to be extended.

In this interesting and diverse role, you’ll have the opportunity to work with our worldwide network of member firms. Through your participation in a variety of engagements, you will likely be involved in:

• Leading and Mentoring Professional teams on projects
• Develop and coach team members
• Designing, reviewing, enhancing, implementing, and monitoring numerous AML and sanctions compliance programs for clients around the world, who are subject to US AML and sanctions requirements
• Assessing AML and sanctions risks at the enterprise and business unit level
• Drafting and enhancing policies and procedures
• Creating and delivering training modules
• Conducting compliance assessments
• Performing transaction monitoring "look backs" pursuant to regulatory orders, Know Your Customer (“KYC”) remediations, internal controls assessments, internal investigations, and/or independent testing.

The Team

Our Forensic, Discovery, & Financial Crime offering provides services to support anti-money laundering, discovery, business disputes and investigations. We help protect brands from financial crime and other corporate misconduct, as well as empower government organizations with advanced tradecraft and technology to combat emerging and evolving threats.

Required Qualifications

• Minimum 6 +years of experience in private or public sector AML and/or sanctions-focused activities including Project Management Experience
• Subject matter expertise in AML/sanctions regulations as they apply to financial institutions, including retail, wholesale and international banks, broker dealers, mutual funds and insurance companies
• Ability to develop AML/OFAC compliance policies and procedures and review other relevant policy and procedure manuals as appropriate
• Ability to provide advice regarding applicable AML/OFAC regulations and requirements to the business across the three lines of defense on regulatory, transactional and documentation issues
• Proficiency in using AML Monitoring systems and related software
• Experience in managing a team of professional AML/OFAC compliance practitioners
• Ability to build strong relationships at all levels of a business
• Experience submitting written and oral reports to senior management and clients
• Excellent written and verbal communication skills
• Strong analytical and investigative skills
• Strong attention to detail and organizational skills
• Proven experience effectively prioritizing workload, managing multiple priorities and in quickly adapting to meet deadlines and work objectives
• Experience working in a fast-paced, team environment
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
• Bachelor’s degree in Finance, Business, Law, Criminal Justice, or a related field
• Limited immigration sponsorship may be available.

Preferred Qualifications

• AML Consulting Experience
• Certified Anti Money Laundering Specialist (CAMS), CFE, or equivalent
• Regulatory experience
• Ability to speak multiple languages

Information for applicants with a need for accommodation:

For individuals assigned and/or hired to work in New York state, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific toNew York state and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $241,000.

As used in this posting, "Deloitte" means Deloitte Transactions and Business Analytics LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Anti Money Laundering (AML) Manager Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation. Work You’ll Do As an AML Manager, you will have the opportunity to help our clients mitigate their risks related to money laundering, terrorist financing , and sanctions violations, as well as to improve their ability to meet regulatory requirements, expectations , and guidance in support of developing and maintaining sound AML and sanctions programs and controls. You will build your professional skills in a variety of project experiences by assisting our clients to understand the complexities of issues they face, and by implementing solutions to help them remediate identified issues. This is estimated to be a multi-month assignment with opportunity to be extended. In this interesting and diverse role, you’ll have the opportunity to work with our worldwide network of member firms. Through your participation in a variety of engagements, you will likely be involved in: Leading and Mentoring Professional teams on projects Develop and coach team members Designing, reviewing, enhancing, implementing, and monitoring numerous AML and sanctions compliance programs for clients around the world, who are subject to US AML and sanctions requirements Assessing AML and sanctions risks at the enterprise and business unit level Drafting and enhancing policies and procedures Creating and delivering training modules Conducting compliance assessments Performing transaction monitoring "look backs" pursuant to regulatory orders, Know Your Customer (“KYC”) remediations, internal controls assessments, internal investigations, and/or independent testing. The Team Our Forensic, Discovery, & Financial Crime offering provides services to support anti-money laundering, discovery, business disputes and investigations. We help protect brands from financial crime and other corporate misconduct, as well as empower government organizations with advanced tradecraft and technology to combat emerging and evolving threats. Required Qualifications Minimum 6 +years of experience in private or public sector AML and/or sanctions-focused activities including Project Management Experience Subject matter expertise in AML/sanctions regulations as they apply to financial institutions, including retail, wholesale and international banks, broker dealers, mutual funds and insurance companies Ability to develop AML/OFAC compliance policies and procedures and review other relevant policy and procedure manuals as appropriate Ability to provide advice regarding applicable AML/OFAC regulations and requirements to the business across the three lines of defense on regulatory, transactional and documentation issues Proficiency in using AML Monitoring systems and related software Experience in managing a team of professional AML/OFAC compliance practitioners Ability to build strong relationships at all levels of a business Experience submitting written and oral reports to senior management and clients Excellent written and verbal communication skills Strong analytical and investigative skills Strong attention to detail and organizational skills Proven experience effectively prioritizing workload, managing multiple priorities and in quickly adapting to meet deadlines and work objectives Experience working in a fast-paced, team environment Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve Bachelor’s degree in Finance, Business, Law, Criminal Justice, or a related field Limited immigration sponsorship may be available. Preferred Qualifications AML Consulting Experience Certified Anti Money Laundering Specialist (CAMS), CFE, or equivalent Regulatory experience Ability to speak multiple languages Information for applicants with a need for accommodation: For individuals assigned and/or hired to work in New York state, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific toNew York state and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $241,000. As used in this posting, "Deloitte" means Deloitte Transactions and Business Analytics LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Senior Consultant, Anti-Money Laundering

About Deloitte Regulatory, Risk & Forensic
Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organizations. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation.

Work You’ll Do
As a Senior Consultant, you will have the opportunity to work with our worldwide network of member firms to support clients and solve problems. Your responsibilities may include:

• Developing client relationships and mentoring professionals across project teams
• Designing, reviewing, enhancing, implementing, and monitoring AML and sanctions compliance programs for clients subject to US requirements
• Assessing AML and sanctions risks and controls at the enterprise and business unit level to identify areas of enhancement
• Developing and enhancing AML and sanctions program governance through the development of governance, policies, and procedures

The Team
Our Forensic, Discovery, & Financial Crime offering provides services to support anti-money laundering, discovery, business disputes, and investigations. We help protect brands from financial crime and other corporate misconduct, and empower government organizations with advanced tradecraft and technology to combat emerging and evolving threats.

Required Qualifications

• Bachelor’s degree in Finance, Business, Law, Criminal Justice, or a related field
• Minimum 4+ years of experience in private or public sector AML and/or sanctions-focused activities, including project management experience
• Ability to travel up to 50%, based on client and project needs
• Limitedimmigration sponsorship may be available

Information for applicants with a need for accommodation:

Preferred Qualifications

• Subject matter expertise in AML/sanctions regulations as they apply to financial institutions, including retail, wholesale and international banks, broker dealers, mutual funds and insurance companies, money service businesses, and Financial Technology (FinTech) organizations
• Ability to develop AML/OFAC compliance policies and procedures and review other relevant policy and procedure manuals as appropriate
• Understanding of and ability to provide advice regarding applicable AML/OFAC regulations and requirements to the business across the three lines of defense on regulatory, transactional, and documentation issues
• Experience in managing a team of professional AML/OFAC compliance practitioners
• Proficiency in using AML monitoring systems and related software
• Ability to build strong relationships at all levels of a business
• Excellent written and verbal communication skills
• Strong analytical and investigative skills
• Strong attention to detail and organizational skills
• Proven experience effectively prioritizing workload, managing multiple priorities, and quickly adapting to meet deadlines and work objectives
• Experience working in a fast-paced, team environment
• AML consulting experience

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is$93,222 - $70,913. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

As used in this posting, "Deloitte" means Deloitte Transactions and Business Analytics LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Senior Consultant, Anti-Money Laundering

About Deloitte Regulatory, Risk & Forensic
Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organizations. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation.

Work You’ll Do
As a Senior Consultant, you will have the opportunity to work with our worldwide network of member firms to support clients and solve problems. Your responsibilities may include:

• Developing client relationships and mentoring professionals across project teams
• Designing, reviewing, enhancing, implementing, and monitoring AML and sanctions compliance programs for clients subject to US requirements
• Assessing AML and sanctions risks and controls at the enterprise and business unit level to identify areas of enhancement
• Developing and enhancing AML and sanctions program governance through the development of governance, policies, and procedures

The Team
Our Forensic, Discovery, & Financial Crime offering provides services to support anti-money laundering, discovery, business disputes, and investigations. We help protect brands from financial crime and other corporate misconduct, and empower government organizations with advanced tradecraft and technology to combat emerging and evolving threats.

Required Qualifications

• Bachelor’s degree in Finance, Business, Law, Criminal Justice, or a related field
• Minimum 4+ years of experience in private or public sector AML and/or sanctions-focused activities, including project management experience
• Ability to travel up to 50%, based on client and project needs
• Limited immigration sponsorship may be available

Information for applicants with a need for accommodation:

Preferred Qualifications

• Subject matter expertise in AML/sanctions regulations as they apply to financial institutions, including retail, wholesale and international banks, broker dealers, mutual funds and insurance companies, money service businesses, and Financial Technology (FinTech) organizations
• Ability to develop AML/OFAC compliance policies and procedures and review other relevant policy and procedure manuals as appropriate
• Understanding of and ability to provide advice regarding applicable AML/OFAC regulations and requirements to the business across the three lines of defense on regulatory, transactional, and documentation issues
• Experience in managing a team of professional AML/OFAC compliance practitioners
• Proficiency in using AML monitoring systems and related software
• Ability to build strong relationships at all levels of a business
• Excellent written and verbal communication skills
• Strong analytical and investigative skills
• Strong attention to detail and organizational skills
• Proven experience effectively prioritizing workload, managing multiple priorities, and quickly adapting to meet deadlines and work objectives
• Experience working in a fast-paced, team environment
• AML consulting experience

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is$93, 22 - 170,913. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

As used in this posting, "Deloitte" means Deloitte Transactions and Business Analytics LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Senior Consultant, Anti-Money Laundering About Deloitte Regulatory, Risk & Forensic Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organizations. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation. Work You’ll Do As a Senior Consultant, you will have the opportunity to work with our worldwide network of member firms to support clients and solve problems. Your responsibilities may include: Developing client relationships and mentoring professionals across project teams Designing, reviewing, enhancing, implementing, and monitoring AML and sanctions compliance programs for clients subject to US requirements Assessing AML and sanctions risks and controls at the enterprise and business unit level to identify areas of enhancement Developing and enhancing AML and sanctions program governance through the development of governance, policies, and procedures The Team Our Forensic, Discovery, & Financial Crime offering provides services to support anti-money laundering, discovery, business disputes, and investigations. We help protect brands from financial crime and other corporate misconduct, and empower government organizations with advanced tradecraft and technology to combat emerging and evolving threats. Required Qualifications Bachelor’s degree in Finance, Business, Law, Criminal Justice, or a related field Minimum 4+ years of experience in private or public sector AML and/or sanctions-focused activities, including project management experience Ability to travel up to 50%, based on client and project needs Limitedimmigration sponsorship may be available Information for applicants with a need for accommodation:

Preferred Qualifications Subject matter expertise in AML/sanctions regulations as they apply to financial institutions, including retail, wholesale and international banks, broker dealers, mutual funds and insurance companies, money service businesses, and Financial Technology (FinTech) organizations Ability to develop AML/OFAC compliance policies and procedures and review other relevant policy and procedure manuals as appropriate Understanding of and ability to provide advice regarding applicable AML/OFAC regulations and requirements to the business across the three lines of defense on regulatory, transactional, and documentation issues Experience in managing a team of professional AML/OFAC compliance practitioners Proficiency in using AML monitoring systems and related software Ability to build strong relationships at all levels of a business Excellent written and verbal communication skills Strong analytical and investigative skills Strong attention to detail and organizational skills Proven experience effectively prioritizing workload, managing multiple priorities, and quickly adapting to meet deadlines and work objectives Experience working in a fast-paced, team environment AML consulting experience The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is$93,222 - $70,913. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. As used in this posting, "Deloitte" means Deloitte Transactions and Business Analytics LLP, a subsidiary of Deloitte LLP. Please see

a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Senior Consultant, Anti-Money Laundering About Deloitte Regulatory, Risk & Forensic Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organizations. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation. Work You’ll Do As a Senior Consultant, you will have the opportunity to work with our worldwide network of member firms to support clients and solve problems. Your responsibilities may include: Developing client relationships and mentoring professionals across project teams Designing, reviewing, enhancing, implementing, and monitoring AML and sanctions compliance programs for clients subject to US requirements Assessing AML and sanctions risks and controls at the enterprise and business unit level to identify areas of enhancement Developing and enhancing AML and sanctions program governance through the development of governance, policies, and procedures The Team Our Forensic, Discovery, & Financial Crime offering provides services to support anti-money laundering, discovery, business disputes, and investigations. We help protect brands from financial crime and other corporate misconduct, and empower government organizations with advanced tradecraft and technology to combat emerging and evolving threats. Required Qualifications Bachelor’s degree in Finance, Business, Law, Criminal Justice, or a related field Minimum 4+ years of experience in private or public sector AML and/or sanctions-focused activities, including project management experience Ability to travel up to 50%, based on client and project needs Limited immigration sponsorship may be available Information for applicants with a need for accommodation:

Preferred Qualifications Subject matter expertise in AML/sanctions regulations as they apply to financial institutions, including retail, wholesale and international banks, broker dealers, mutual funds and insurance companies, money service businesses, and Financial Technology (FinTech) organizations Ability to develop AML/OFAC compliance policies and procedures and review other relevant policy and procedure manuals as appropriate Understanding of and ability to provide advice regarding applicable AML/OFAC regulations and requirements to the business across the three lines of defense on regulatory, transactional, and documentation issues Experience in managing a team of professional AML/OFAC compliance practitioners Proficiency in using AML monitoring systems and related software Ability to build strong relationships at all levels of a business Excellent written and verbal communication skills Strong analytical and investigative skills Strong attention to detail and organizational skills Proven experience effectively prioritizing workload, managing multiple priorities, and quickly adapting to meet deadlines and work objectives Experience working in a fast-paced, team environment AML consulting experience The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is$93, 22 - 170,913. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. As used in this posting, "Deloitte" means Deloitte Transactions and Business Analytics LLP, a subsidiary of Deloitte LLP. Please see

a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Managing Consultant, Advisors & Consulting Services, Marketing

Apply locations

Kuala Lumpur, Malaysia

Time type

Full time

Posted on

Posted Yesterday

Job requisition id

R-254054

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Managing Consultant, Advisors & Consulting Services, Marketing

Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients, using customer data to provide deep direct marketing expertise across channels, evaluating campaign results, and optimizing marketing performance.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that best fits your background and experience.

Roles and Responsibilities

• Client Impact: Manage deliverable development and multiple workstreams across various industries and problem statements; contribute to marketing strategies and campaigns for large regional and global clients by working with technology and data; manage relationships with client managers, acting as a trusted partner.
• Team Collaboration & Culture: Develop sound business recommendations, deliver effective presentations, organize work, lead meetings, collaborate internally, and mentor junior consultants.

Qualifications Basic qualifications

• Undergraduate degree with experience in marketing and campaign projects (content, digital/social media, customer experience, end-to-end product launch, ad-tech/mar-tech, offline campaigns, media management, direct response marketing).
• Experience managing tasks or workstreams collaboratively with third parties, clients, stakeholders, and vendors.
• Advanced skills in Word, Excel, PowerPoint.
• Ability to multitask in a fast-paced environment.
• Effective communication in English and local language.
• Legal eligibility to work and travel as needed.

Preferred qualifications

• Additional marketing experience (agency environment, SEO/SEM, video content, usability labs, print production).
• Experience with data visualization tools (Tableau, Power BI).
• Experience measuring impact and developing solutions.
• Experience coaching juniors and industry expertise in product, sales, or marketing tech.
• MBA or master’s degree in marketing or digital fields (preferred).

Corporate Security Responsibility

All activities involving Mastercard assets, information, and networks carry inherent risks. Employees must abide by security policies, ensure confidentiality, report breaches, and complete mandatory trainings.

About Us

We create easier payment methods, speed up checkout lines, provide data insights for merchants, connect people with financial access, simplify corporate purchasing, and help small businesses reach buyers.

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Company Description:

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Job Description:

The Organizational Change Manager - Consulting Services is responsible for overseeing and driving the successful execution of organizational change management strategies across an organization. The OCM Lead/Change Manager will be a part of the Consulting Services team. This role involves leading and coordinating the change management team, guiding senior leadership, and ensuring that large-scale changes are effectively implemented with minimal disruption. The Organizational Change Manager will design, manage, execute and evaluate the change process to ensure smooth transitions, maximize employee adoption, and achieve organizational objectives.

Key Responsibilities:

1. Leadership and Organization Change Management Strategy Development
2. Organizational Change Management Planning and Execution
3. Stakeholder Management and Engagement
4. Communication Management and Training
5. Risk and Resistance Management
6. Measurement and Evaluation of change management plans and change adoption
7. Continuous Improvement, and Team Development and Support

Work Environment:

• Collaborative, fast-paced, and dynamic work culture.
• Opportunity to work in hybrid or remote or in office environments, depending on the organization’s structure and project requirements

Qualifications:

• Bachelor’s degree in business, organizational development, human resources, or a related field.
• Master’s degree is highly desirable.
• Certification in Change Management (e.g., Prosci, ACMP or equivalent)
• Proven experience (typically 5+ years) in organizational change management, organizational development, or project management, with at least 2-3 years in a leadership role.
• Extensive experience in leading large-scale organizational change initiatives
• Strong understanding of change management methodologies (e.g., Prosci, etc.) and their application in real-world scenarios
• Excellent communication, leadership, and interpersonal skills with the ability to engage and influence stakeholders at all levels.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.

Languages: All candidates Change Management candidates must be fluent in English and proficient in at least ONE of the following languages based on the region: Hindi, Spanish, German, Italian, French, Mandarin, Korean, Japanese (written and spoken proficiency is required).

Additional Information:

All your information will be kept confidential according to EEO guidelines.

#J-18808-Ljbffr

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Job Description

The Organizational Change Manager - Consulting Services is responsible for overseeing and driving the successful execution of organizational change management strategies across an organization. The OCM Lead/Change Manager will be a part of the Consulting Services team. This role involves leading and coordinating the change management team, guiding senior leadership, and ensuring that large-scale changes are effectively implemented with minimal disruption. The Organizational Change Manager will design, manage, execute and evaluate the change process to ensure smooth transitions, maximize employee adoption, and achieve organizational objectives.

Key Responsibilities:

Leadership and Organization Change Management Strategy Development

Organizational Change Management Planning and Execution

Stakeholder Management and Engagement

Communication Management and Training

Risk and Resistance Management

Measurement and Evaluation of change management plans and change adoption

Continuous Improvement, and Team Development and Support

Work Environment:

• Collaborative, fast-paced, and dynamic work culture.
• Opportunity to work in hybrid or remote or in office environments, depending on the organization’s structure and project requirements

Qualifications

• Bachelor’s degree in business, organizational development, human resources, or a related field.
• Master’s degree is highly desirable.
• Certification in Change Management (e.g., Prosci, ACMP or equivalent)
• Proven experience (typically 5+ years) in organizational change management, organizational development, or project management, with at least 2-3 years in a leadership role.
• Extensive experience in leading large-scale organizational change initiatives
• Strong understanding of change management methodologies (e.g., Prosci, etc.) and their application in real-world scenarios
• Excellent communication, leadership, and interpersonal skills with the ability to engage and influence stakeholders at all levels.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.

Languages: All candidates Change Management candidates must be fluent in English and proficient in at least ONE of the following languages based on the region: Hindi, Spanish, German, Italian, French, Mandarin, Korean, Japanese (written and spoken proficiency is required).

Additional Information

All your information will be kept confidential according to EEO guidelines.

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Marketing
Advisors Client Services, Data & Services
Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.
Roles and Responsibilities
Client Impact
Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
Lead team and external meetings, and lead or co-lead project management
Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Qualifications
Basic qualifications
Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
Experience managing tasks or workstreams in a collaborative team environment with third parties
Experience managing clients or internal stakeholders, and vendors
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
Experience with data visualization tools (e.g., Tableau, Power BI)
Experience developing and implementing solutions and measuring impact on clients' business
Experience managing tasks or workstreams in a collaborative team environment with third parties
Experience coaching junior delivery consultants
Relevant industry expertise and/or experience in product, sales, or marketing technology
MBA or master's degree with specialization in marketing or digital (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.