5 Community Outreach Worker jobs in Malaysia

Company Description

MyLustre, formerly known as Organic Health, was established in 2005 with a strategic aim to help people improve their lives through effective products and food science. The brand transitioned to MyLustre in 2011 to focus on growth and expansion in its niche market. MyLustre has since grown its presence in Singapore and expanded to Malaysia. The company has strengthened its online presence through , focusing on e-commerce while maintaining direct contact with valued customers.

Role Description

We're looking for a full-time remote Outreach Worker to help us connect with communities, influencers, and partners. This role is already well set up — you won't be left guessing what to do or who to reach out to. You'll be given clear scripts, ready-made contact lists, and full support from AI tools and automation. Your job is to bring the human touch: adjusting the scripts when needed, building rapport, and making sure our messages spark real conversations.

Why this role is different?

• No Guesswork
  : The lists of people to reach out to are provided. You'll know exactly who to contact from the start.
• Scripts Ready to Go
  : You'll have proven scripts and templates at your fingertips. All you need to do is tweak them for better results.
• AI & Automation Support
  : From follow-ups to reminders, much of the heavy lifting is handled by tools — leaving you free to focus on building connections.
• Guidance & Training
  : You'll get support along the way. Even if you're new to outreach, we'll help you gain confidence quickly.

What we're looking for

• Friendly and confident communication style — both written and verbal.
• Someone who enjoys connecting with people and making conversations flow.
• Comfortable working remotely and independently, while staying accountable.
• Open to learning new tools and approaches (don't worry, training is provided).
• Experience in outreach, sales, or community engagement is a plus, but not required.

Job benefits:

• Results Over Meetings
  : No long meetings, no unnecessary check-ins. As long as you meet your daily outreach targets, you control your own day.
• Clear Daily Targets
  : Success is easy to measure — once you hit your numbers, you're done.
• Remote Flexibility
  : Work from anywhere, with the freedom to manage your schedule once tasks are complete.
• Low Admin Work
  : With AI and automation handling most of the reporting and tracking, you can focus on real conversations instead of paperwork.

Call for Community Outreach & Paralegal Intern

Organisation Background

The Association of Family Support & Welfare Selangor & KL (Family Frontiers) is the pioneering and sole organisation in Malaysia dedicated to advocating for the rights of Malaysian binational families. We work to advance and protect the rights of non-citizen spouses of Malaysians and their children, and promote gender-sensitive, family-friendly policies that uphold the right to family life. Our work also includes promoting inclusive and accessible marriage and birth registration processes, acknowledging that challenges in these areas can increase the risk of statelessness and leave families without legal identity or protection.

Details

Job Title

Project Community Outreach & Paralegal Intern

Location

Petaling Jaya (Hybrid)

Reports to

Executive Director & Programme Officer

Period

Duration of initial contract: 3-6 months

Part-time or Full-time basis could be considered

Project Background

Family Frontiers is committed to advancing gender-equal citizenship laws and reforming policies that affect Malaysian binational families, ensuring no family is left behind. We achieve this through direct services, community outreach, skills and leadership development, and advocacy for systemic policy reform. Our goal is to ensure that all families enjoy equal rights and opportunities.

In August 2025, Family Frontiers embarked on a one-year initiative aimed at improving access to legal identity and citizenship rights for Malaysian binational families, particularly those facing challenges related to marriage and birth registrations, and citizenship applications for children of either parent Malaysian. These challenges often result in legal exclusion, statelessness, and limited access to fundamental rights.

The project adopts a community-based paralegal model to empower affected communities and ensure support is available at the grassroots level. It combines needs mapping, paralegal recruitment and training, community engagement, and advocacy-oriented data collection to strengthen systemic responses to legal identity issues in Malaysia.

As the Community Outreach & Paralegal Intern, you will support our Community Paralegal Project, which empowers families to navigate complex legal and administrative processes related to marriage registration, legal status, and citizenship.

Duties and Responsibilities

The Community Outreach & Paralegal Intern will play a crucial role in supporting this project in the following areas: 

• Assist in community outreach activities, including engaging with affected families and sharing information on their rights and available resources.
• Support paralegal team in case intake, documentation, and tracking of cases.
• Help organize and conduct community information sessions, workshops, and focus group discussions.
• Contribute to data collection and research to strengthen evidence-based advocacy.
• Prepare materials, reports, and social media content related to the project.
• Provide administrative support to the project team when needed.

*The above list is not exhaustive, and the Community Outreach & Paralegal Intern may be required to undertake additional tasks as assigned by the organisation.

*
The Community Outreach & Paralegal Intern may be required to travel within and outside Malaysia during the duration of the project.

Requirements

1. Strong commitment to feminist and human rights principles and alignment with Family Frontiers' vision and mission.
2. Demonstrates knowledge of gender equality and a willingness to develop expertise in the field.
3. University student or recent graduate (Law, Social Sciences, Human Rights, International Relations, or related field preferred).
4. Experience in working in gender or human rights is an asset.
5. Excellent written and verbal communication skills in both Bahasa Malaysia and English.
6. Organised, proactive, and comfortable working with diverse communities.
7. Strong communication and interpersonal skills.
8. Commitment to human rights, equality, and non-discrimination.

What You Will Gain

1. Practical experience in community outreach and paralegal support.
2. Exposure to policy and advocacy work on marriage migration, citizenship, and human rights.
3. Mentorship and learning opportunities with experienced advocates.

Duration, Stipend and Key Information

The Community Outreach & Paralegal Intern will commit to a
part-time position with a monthly stipend of RM 800

or a
full-time position with a monthly stipend that is negotiable

, for a duration of
3-6 months

.

• This position is primarily offered on a short-term contract; however, a permanent role may be considered based on the candidate's experience and the evolving needs of the organisation.
• Work-related transportation expenses, excluding travel to and from the office, will be claimable in accordance with the organisation's reimbursement policy.

How to Apply

Interested  applicants  for  the  role  should  write  to
patricia

and alicia

with the following supporting documents:

1. CV (with at least 2 references)
2. Cover letter (max 300 words)
3. Two (2) samples of writing

Please email the documents with the subject line "Application – Community Outreach & Paralegal Intern" by 10 October 2025.

Applications are assessed on a rolling basis. Only shortlisted candidates will be contacted.

For more information, reach out to

SCOPE / PURPOSE OF JOB / JOB RESPONSIBILITIES

ABOUT THE UNIT

Cancer Research Malaysia is the country’s only independent non-profit cancer research organization, focused on conducting impactful research on cancers common in Asians and delivering evidence-based solutions to reduce the cancer burden in Malaysia.

The purpose of the Community Outreach Unit at Cancer Research Malaysia is to reduce the burden of late-stage cancer through cancer prevention and early detection, delivered via innovative community-based programmes.

By working in close partnership with government hospitals, NGOs, and local communities, the Unit also supports patients in navigating complex healthcare systems—enhancing access to timely diagnosis and ensuring compliance to treatment. Through these efforts, we aim to close the cancer care gap and improve outcomes, particularly for underserved populations.

SCOPE / PURPOSE OF JOB

The Community Outreach Research Unit is looking for a dynamic and motivated Research Associate (Monitoring and Evaluation). Under the overall guidance of the Head of the Community Outreach Unit, the Research Associate will be responsible for monitoring and enhancing the performance of systems established for the routine collection of data, establishing a framework for programme monitoring and ensuring high quality and timely inputs and reports; and for ensuring that the project maintains its strategic vision and that its activities meet the planned milestones in a cost-effective and timely manner. The Research Associate works in close collaboration with the Donor Engagement team for preparation and submission of reports to appropriate stakeholders.

RESPONSIBILITIES

• Monitor and enhance the performance of systems established to collect data (such as the Joget system), including:
  • Being responsible for ensuring data collection completeness, and analysis of different data in relation to the project activities
  • Assisting the navigators with monitoring and evaluation tools and in supporting them in their use
• Develop and strengthen monitoring, inspection and evaluation procedures, including:
  • Monitor all project activities, expenditures and progress towards achieving the project output;
  • Review the logic framework together with the Head of Department and to recommend further improvement of the logic framework;
  • Develop monitoring and impact indicators that define project success;
  • Propose strategies to improve efficiency and assist Head of Unit in implementing these
  • Provide feedback to the Head of Unit on project strategies and activities;
  • Suggest strategies to the Project Management for improving the efficiency and effectiveness of the project by identifying bottlenecks in completing project activities and developing plans to minimize or eliminate such bottlenecks;
• Assist the Head of Unit in preparing Quarterly/Annual reports on project progress, and publications associated with the project
• Perform other duties as required.

QUALIFICATIONS/REQUIREMENTS

• Academic Qualifications:
  • At least a Master’s degree in epidemiology, public health, implementation science, data science, health informatics, or a related field with strong emphasis on data analytics
  • Additional certifications in Monitoring & Evaluation (M&E), data management, or health systems research are an advantage
• Experience and Expertise:
  • Minimum 5 years of relevant experience in project monitoring and evaluation, preferably in health or development sectors
  • Demonstrated experience in designing tools and strategies for data collection, analysis, and reporting
  • Proven ability to analyse data using statistical software (e.g., SPSS, Stata, R)
  • Experience in developing or managing digital data collection and monitoring platforms
  • Strong publication record in peer-reviewed journals commensurate with years of experience
• Other Competencies:
  • Understanding of M&E methodologies, qualitative and quantitative research approaches
  • Excellent written and verbal communication skills in English and Bahasa Malaysia
  • Strong project management and facilitation skills
  • Proactive, self-motivated, and able to work independently
  • Demonstrated ability to manage complexity, multitask, and meet