1,916 Community Manager jobs in Malaysia

Overview

Community Manager (Social Media platforms) – VT Markets, Kuala Lumpur, Malaysia VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 360 employees. We offer a robust trading environment, ultra-low spreads, and fast execution, with a focus on excellent customer service and empowering traders to build a safe financial future. Your Role

As the Community Manager, you will engage prospective and existing clients, drive growth, and bridge trader engagement with lifecycle conversion by building vibrant communities, nurturing leads, and guiding users through the funnel from awareness to activation, deposit, and beyond. You will manage online community channels, social conversations, and educational content, collaborating with performance, CRM, and product teams to align messaging, promotions, and onboarding strategies that maximize conversion and lifetime value. Responsibilities Community Strategy & Engagement

Own and manage brand presence across community channels (e.g., Telegram, Discord, Reddit, Facebook, trading forums).

Develop engagement programs, content themes, and daily conversation prompts tailored to different trader segments.

Facilitate discussions on trading strategies, platform updates, promotions, and market insights to keep communities active and value-driven.

Moderate communities and ensure compliance with regulatory and brand standards.

Conversion Funnel Management

Collaborate with CRM and performance marketing teams to build nurture sequences and promotional flows for lead-to-deposit conversion.

Design and manage trader onboarding experiences in community spaces (e.g., welcome series, walkthrough sessions, live FAQs).

Run mini-campaigns within the community to drive specific actions (e.g., KYC completion, first deposit, first trade).

Campaign & Content Execution

Launch and promote educational content, platform guides, trading insights, and real-time updates within community spaces.

Partner with influencers, ambassadors, or active traders to support peer-led education and brand advocacy.

Support trading promotions and competitions by driving signups, sharing rules, and creating excitement among users.

Insights, Reporting & Optimization

Monitor and report on key metrics: community growth, engagement, conversion rates (lead trader & depositor).

Gather qualitative feedback from community users to share with product, marketing, and customer support.

Conduct A/B tests on engagement and conversion triggers (timing, incentives, channel format).

Collaboration & Cross-functional Alignment

Work closely with Growth, Product, Design, Compliance, and Support teams to ensure unified messaging across channels.

Align community engagement with product launches, market events, and quarterly acquisition or retention goals.

Coordinate with affiliates and regional managers to localize messaging for various geographies and language markets.

What Success Looks Like Month-over-month community growth across all platforms.

Improved lead-to-registration conversion rate through community nurturing.

Higher content engagement rate across community posts.

Increased first-deposit conversion rate for community-sourced leads.

What Makes You a Great Fit

Qualification & Experience:

Bachelor's degree in Marketing/Business/Communications or related field.

At least 3 years of experience in community management/digital marketing or growth; ideally in trading, fintech, crypto, or financial services.

Proven experience driving user actions through messaging, community events, or personalized funnels.

Familiarity with regulated marketing practices (e.g. under ASIC, FCA, CySEC).

Technical & Functional Skills:

Data-savvy, with experience using tools like GA4, Mixpanel, Looker, or similar to track conversion flows.

Strong knowledge of trading products (FX, CFDs, crypto, indices) and client behavior across the trading lifecycle. Hands-on experience with community platforms (Telegram, Discord, WeChat), CRM/email tools, and campaign analytics.

Excellent written and verbal communication skills with the ability to educate, motivate, and convert.

Multilingual capabilities for APAC, EMEA, or LATAM markets are an advantage.

Experience managing or collaborating with affiliate partners or trading educators is an advantage.

What We Offer

We offer a culture of transparent performance management, collaboration, and growth across a global team in multiple countries. We empower individuals to understand their contribution to strategic business outcomes and support personal and professional development. Your journey after applying First round interview with our talent acquisition partner

Second round interview with the hiring manager

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Overview

Hytech Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia is seeking a Social Media Manager. Hytech is a fintech company focused on cutting-edge financial technology solutions, empowering clients to manage their finances efficiently, securely, and with convenience. We value collaboration, inclusivity, and knowledge-sharing among our team members, clients, and partners.

Join us to drive digital transformation in the fintech industry and help shape the future of financial technology.

Role and Responsibilities

• Actively monitor and participate in conversations across social media platforms, responding to comments, messages, and inquiries in a timely and professional manner.
• Collaborate with the marketing team to create, curate, and schedule engaging content that resonates with our audience and reflects our brand voice.
• Develop and implement strategies to grow and strengthen our online community, fostering a positive and inclusive environment.
• Track, analyse, and report on community engagement metrics to provide insights and recommendations for future campaigns.
• Plan and execute online events, such as live Q&A sessions, webinars, and community challenges, to increase engagement and brand loyalty.
• Address and escalate any community issues or crises with sensitivity and professionalism, ensuring a swift and appropriate response.
• Translate complex data into engaging, actionable market updates through community interactions.

Qualifications and Requirements

• Proven experience in managing social media accounts and fostering community engagement, especially on Telegram
• Deep knowledge of the fintech industry, with the ability to spot trends and opportunities
• Exceptional written and verbal communication skills in English. A second language such as French or Arabic is highly regarded
• A high level of emotional intelligence and the ability to handle sensitive situations with tact and care

Benefits

• Accessible by public transport (5 minutes walking distance from LRT Abdullah Hukum)
• Young, passionate & friendly working environment
• Rewarding career development with regional exposure
• Team building, celebrations, and free-flow snacks and drinks

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We are seeking a Social Media Manager with strong brand and content experience to lead strategy, content creation, and execution across multiple platforms. The ideal candidate is a self-starter with a hungry mind, eager to try new things, and willing to take initiative. This role requires strong collaboration with internal teams, clients, and external partners, as well as an ability to manage projects from concept to delivery.

Key Responsibilities

Strategy & Planning

• Lead and execute always-on and campaign-based social strategies.
• Develop social media and content proposals with minimal supervision.
• Map short- and long-term strategies with clear implementation plans.
• Stay updated on industry trends, platform updates, and emerging ad formats.
• Contribute to discussions that result in effective, innovative social outputs.
• Maintain a strong interest in the entertainment and film industry to create relevant, engaging content.

Content Management

• Oversee content calendars, creative briefs, and publishing schedules across platforms (Meta – Facebook, Instagram, Twitter/X; YouTube; TikTok).
• Supervise content flighting, scheduling, and boosting/running ads.
• Ensure content aligns with best practices for both organic and paid media.
• Collaborate with creative teams, content creators, and production resources to deliver high-quality assets
• Comfortable with copywriting for social content and community responses.

Community Management

• Experienced with content management and publishing tools (e.g., Sprinklr) and able to learn new tools quickly.
• Supervise and participate in community moderation to facilitate timely, on-brand responses.
• Manage crisis situations on social media, following established protocols, and deliver clear, accurate incident reports.

Reporting & Analysis

• Familiar with social listening tools to monitor brand health, share of voice, and public sentiment.
• Create regular reports on always-on and campaign performance against client benchmarks.
• Analyse data to extract actionable insights and make recommendations for optimisation.
• Confident in using analytics tools for social media performance tracking.

Project & Stakeholder Management

• Manage projects end-to-end, from client brief to creative delivery.
• Build strong relationships with clients, internal stakeholders, and external partners.
• Oversee budgets and timelines, proactively identifying risks and ensuring on-time delivery.
• Provide guidance and support to team members as needed.

Job Specifications

1. Knowledge and Experiences Required

• 5–7 years’ relevant experience in social media management, with proven success in content creation, community engagement, and paid media campaigns.
• Possess leadership qualities to work effectively with cross-discipline teams.
• Experience with entertainment, film, tourism, travel, luxury, or automotive brands is an advantage.

2. Skills Required

• Excellent communication, relationship management, and presentation skills.
• Strong multi-tasking abilities with a high attention to detail.
• Proficiency in social tools (e.g., Sprinklr).

3. Attributes

• Positive, can-do attitude with resilience, confidence, and maturity.
• Team player with a hands-on approach.
• Able to work under tight deadlines and manage multiple projects.
• Proactive, solutions-oriented, and adaptable to changing priorities.

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Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

ROLE SUMMARY

The Social Manager will be responsible for a group of key brands for VMLY&R Malaysia, working with a team of managers and executives to lead strategy in campaign planning and always on for social.

RESPONSIBILITIES

• Lead in content strategic planning across social platforms on a monthly basis to provide direction for a few FMCG brand's online presence.
• Collaborate with the creative & account teams to create and deliver best-in-class social media and content-driven campaigns for our clients.
• A thinker and doer on anything social content-related work, be it in consumer conversations and interactions to share with our clients, ensuring that content calendars are engaging, on brand and strategically aligned.
• Liaise & manage clients to get approval of campaigns and content, understanding their changing needs and adapting our approach to social media management for them accordingly.
• Work on monthly social reports to capture post performances, provide better solutions on communication angles, engagement rates, and the likes.
• Deep-dive into social media analytics to understand why certain content performs better than the rest and providing actionable insights for our clients backed by social data.
• Stay on top of industry changes to ensure our clients are always ahead of the curve on digital and social.
• Spearhead the process of social advertising and content promotion across social media platforms, optimizing for the client's objectives.
• Be a champion of the VMLY&R's culture - honest, open, responsive, team-oriented.

SKILLS AND EXPERTISE

• At least 5 Years' experience in leading social strategy and campaign.
• Proficient in all mainstream Social Media Channels (ie. Facebook, Twitter, Instagram, Youtube, Pinterest, etc.) and user dynamics on these Channels based on audience segmentation.
• Deep understanding of the evolving social media landscape and ongoing desire to stay on top of emerging and changing platforms.
• Keen awareness of current events and trending topics, ability to quickly incorporate trends into social media strategy.
• Able to speak and write fluently in English.
• Additional experience in account management is a plus.
• Creative flair and strong sense of what engages consumers in terms of copy, design and
  formats.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. #J-18808-Ljbffr

Overview

Our social media already reaches 15M+ views every month , mostly from short videos. With over 1M followers across our platforms , we’re ready to bring them fresh, engaging content — from graphics and memes to carousels and beyond . That’s why we’re looking for a Social Media Manager to make it happen.

What You’ll Do

• Hunt for trending news, memes & viral topics every day.
• Engage with our followers through comments and DMs to build stronger connections.
• Help identify trending topics that we’ll produce as short videos for our brands .
• Manage and execute client campaigns across all social media platforms (sponsored posts, branded content, reporting).
• Create scroll-stopping content — Reels/TikToks, carousels, memes & graphics.
• Attend events for live coverage on our social media when needed (for clients or brand campaigns).
• Post consistently (3–6 times daily ) to keep our audience buzzing.
• Grow our monthly reach & engagement (not just follower numbers).
• Monitor performance and share insights on what’s working.

Location

Remote-friendly, but we prefer someone based in Kuala Lumpur for event coverage when required.

What We’re Looking For

• Skilled in Canva (design) & CapCut (video editing).
• Fast & agile — able to turn a trend into content within hours.
• Independent, proactive, and results-driven.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries: Internet Publishing

#J-18808-Ljbffr

Overview

Our social media already reaches 15M+ views every month , mostly from short videos. With over 1M followers across our platforms , we’re ready to bring them fresh, engaging content — from graphics and memes to carousels and beyond . That’s why we’re looking for a Social Media Manager to make it happen.

What You’ll Do

• Hunt for trending news, memes & viral topics every day.
• Engage with our followers through comments and DMs to build stronger connections.
• Help identify trending topics that we’ll produce as short videos for our brands .
• Manage and execute client campaigns across all social media platforms (sponsored posts, branded content, reporting).
• Create scroll-stopping content — Reels/TikToks, carousels, memes & graphics.
• Attend events for live coverage on our social media when needed (for clients or brand campaigns).
• Post consistently (3–6 times daily ) to keep our audience buzzing.
• Grow our monthly reach & engagement (not just follower numbers).
• Monitor performance and share insights on what’s working.

Location

Remote-friendly, but we prefer someone based in Kuala Lumpur for event coverage when required.

What We’re Looking For

• Skilled in Canva (design) & CapCut (video editing).
• Fast & agile — able to turn a trend into content within hours.
• Independent, proactive, and results-driven.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries: Internet Publishing

#J-18808-Ljbffr

Overview

Our social media already reaches 15M+ views every month , mostly from short videos. With over 1M followers across our platforms , we’re ready to bring them fresh, engaging content — from graphics and memes to carousels and beyond . That’s why we’re looking for a Social Media Manager to make it happen.

What You’ll Do

• Hunt for trending news, memes & viral topics every day.
• Engage with our followers through comments and DMs to build stronger connections.
• Help identify trending topics that we’ll produce as short videos for our brands .
• Manage and execute client campaigns across all social media platforms (sponsored posts, branded content, reporting).
• Create scroll-stopping content — Reels/TikToks, carousels, memes & graphics.
• Attend events for live coverage on our social media when needed (for clients or brand campaigns).
• Post consistently (3–6 times daily ) to keep our audience buzzing.
• Grow our monthly reach & engagement (not just follower numbers).
• Monitor performance and share insights on what’s working.

Location

Remote-friendly, but we prefer someone based in Kuala Lumpur for event coverage when required.

What We’re Looking For

• Skilled in Canva (design) & CapCut (video editing).
• Fast & agile — able to turn a trend into content within hours.
• Independent, proactive, and results-driven.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries: Internet Publishing

#J-18808-Ljbffr

Overview

Our social media already reaches 15M+ views every month , mostly from short videos. With over 1M followers across our platforms , we’re ready to bring them fresh, engaging content — from graphics and memes to carousels and beyond . That’s why we’re looking for a Social Media Manager to make it happen.

What You’ll Do

• Hunt for trending news, memes & viral topics every day.
• Engage with our followers through comments and DMs to build stronger connections.
• Help identify trending topics that we’ll produce as short videos for our brands .
• Manage and execute client campaigns across all social media platforms (sponsored posts, branded content, reporting).
• Create scroll-stopping content — Reels/TikToks, carousels, memes & graphics.
• Attend events for live coverage on our social media when needed (for clients or brand campaigns).
• Post consistently (3–6 times daily ) to keep our audience buzzing.
• Grow our monthly reach & engagement (not just follower numbers).
• Monitor performance and share insights on what’s working.

Location

Remote-friendly, but we prefer someone based in Kuala Lumpur for event coverage when required.

What We’re Looking For

• Skilled in Canva (design) & CapCut (video editing).
• Fast & agile — able to turn a trend into content within hours.
• Independent, proactive, and results-driven.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries: Internet Publishing

#J-18808-Ljbffr

Overview

Our social media already reaches 15M+ views every month , mostly from short videos. With over 1M followers across our platforms , we’re ready to bring them fresh, engaging content — from graphics and memes to carousels and beyond . That’s why we’re looking for a Social Media Manager to make it happen.

What You’ll Do

• Hunt for trending news, memes & viral topics every day.
• Engage with our followers through comments and DMs to build stronger connections.
• Help identify trending topics that we’ll produce as short videos for our brands .
• Manage and execute client campaigns across all social media platforms (sponsored posts, branded content, reporting).
• Create scroll-stopping content — Reels/TikToks, carousels, memes & graphics.
• Attend events for live coverage on our social media when needed (for clients or brand campaigns).
• Post consistently (3–6 times daily ) to keep our audience buzzing.
• Grow our monthly reach & engagement (not just follower numbers).
• Monitor performance and share insights on what’s working.

Location

Remote-friendly, but we prefer someone based in Kuala Lumpur for event coverage when required.

What We’re Looking For

• Skilled in Canva (design) & CapCut (video editing).
• Fast & agile — able to turn a trend into content within hours.
• Independent, proactive, and results-driven.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries: Internet Publishing

#J-18808-Ljbffr