292 Community Management jobs in Malaysia
Senior Community Management Manager
Posted 13 days ago
Job Viewed
Job Description
VT Markets Federal Territory of Kuala Lumpur, Malaysia
Head of Community & ConversionVT Markets Federal Territory of Kuala Lumpur, Malaysia
1 day ago Be among the first 25 applicants
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Direct message the job poster from VT Markets
About us
VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 360 employees - and growing, Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.
Your Role in VT Markets
We are looking for an experienced and strategic Head of Community & Conversion to lead a high-performing team responsible for driving retail client engagement, conversion, and loyalty through dynamic community and relationship management. This is a pivotal leadership role that combines people management, growth strategy, and operational excellence, contributing directly to the brokerage’s revenue and client growth targets.
You will be reporting to the Global Marketing Lead and oversee a regional or multi-market team of Community Managers and Client Relations Managers, and serve as the strategic driver for scaling localised communities, optimising the client conversion funnel, and strengthening relationships with retail clients at various stages of their trading journey.
Your responsibilities will include:
Strategic Leadership
- Define and drive the global/regional community and conversion strategy for retail clients, aligning with broader acquisition, retention, and growth objectives.
- Build and evolve a performance-driven team structure across markets, ensuring the right mix of community growth, engagement, and sales-oriented client conversion.
- Provide strategic oversight and leadership to managers and specialists executing community, activation, and relationship programmes.
Community Development & Client Loyalty
- Oversee the development of scalable and sustainable community ecosystems (e.g., Telegram, Discord, Facebook, in-person events) tailored to each market’s client needs.
- Partner with product and marketing teams to co-create high-impact community-led campaigns, content initiatives, and feedback loops that enhance user loyalty and NPS.
Conversion & Lifecycle Ownership
- Take full ownership of the retail client conversion journey, from lead-to-first trade, ensuring seamless onboarding and activation experiences.
- Work with lifecycle marketing, CRM, and data teams to build targeted communication flows that increase funded account rates, reactivation, and engagement KPIs.
- Implement and iterate on best practices for account nurturing, trading education, and strategic retention.
Performance, Data & Governance
- Own all reporting for community health, conversion funnel performance, and team impact; regularly present insights to senior leadership.
- Continuously assess ROI of community and conversion efforts, identifying opportunities for automation, scaling, and innovation.
- Establish governance, training, and QA protocols to ensure a consistent, high-quality experience across teams and geographies.
Cross-functional Collaboration
- Act as the key liaison between marketing, client support, compliance, and product teams to ensure aligned messaging, process efficiency, and data feedback sharing.
- Contribute to roadmap discussions on lead generation, product education, and client tools from the lens of community and conversion intelligence.
What Success Looks Like
- Review scores on strategic plan alignment, completion of strategic roadmap, team OKRs achievement rate, retail clients engagement/retention within the team.
- Growth rate of active members in key community channels, average DAU/WAU/MAU in communities, engagement rates within communities, improvement in NPS/CSAT among community members, reduced churn, and increased trading activity from community members.
- Improvement in lead-to-first deposit conversion rate, reduction in average time from lead to first trade, increase in funded account rates, growth in average trading volume per active client, improved reactivation rates, reduced client churn, and increased Client Lifetime Value (CLTV).
- Timeliness and accuracy of reports, number of actionable insights presented, achieve/exceed ROI targets.
What Makes You a Great Fit
Qualification & Experience:
- Bachelor’s or Master’s degree in Marketing/Business/Communications or relevant fields.
- At least 8 years of progressive experience in community, client engagement, or sales enablement, with at least 3+ years in a senior leadership role.
- Strong understanding of the retail trading or financial services landscape—CFDs, forex, crypto, or multi-asset brokerages.
- Proven experience leading high-performing, cross-market teams with measurable business outcomes.
Technical & Functional Skills:
- Deep familiarity with CRM, lifecycle marketing, community tech stacks, and analytics tools (e.g., Salesforce, HubSpot, Braze, Tableau).
- A data-first mindset with the ability to combine qualitative community insight with conversion metrics for actionable strategy.
- Excellent interpersonal and stakeholder management skills; experience influencing C-level decisions is a plus.
- Regional or global experience managing multi-cultural client teams or community verticals.
- Comfortable working in high-growth, fast-moving fintech or trading environments.
- Strategic, yet hands-on leader with a bias for execution and experimentation.
What We Offer
As official partners of Newcastle United F. C., and Maserati MSG rating, VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreunership is incentived and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualised roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.
Your journey after applying
- First round interview with our talent acquisition partner
- Second round interview with the hiring manager
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Marketing and Management
- Industries Financial Services, Technology, Information and Media, and Information Services
Referrals increase your chances of interviewing at VT Markets by 2x
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#J-18808-LjbffrSenior Community Management Manager
Posted today
Job Viewed
Job Description
VT Markets Federal Territory of Kuala Lumpur, Malaysia 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from VT Markets About us VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 360 employees - and growing, Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future. Your Role in VT Markets We are looking for an experienced and strategic Head of Community & Conversion to lead a high-performing team responsible for driving retail client engagement, conversion, and loyalty through dynamic community and relationship management. This is a pivotal leadership role that combines people management, growth strategy, and operational excellence, contributing directly to the brokerage’s revenue and client growth targets. You will be reporting to the Global Marketing Lead and oversee a regional or multi-market team of Community Managers and Client Relations Managers, and serve as the strategic driver for scaling localised communities, optimising the client conversion funnel, and strengthening relationships with retail clients at various stages of their trading journey. Your responsibilities will include: Strategic Leadership Define and drive the global/regional community and conversion strategy for retail clients, aligning with broader acquisition, retention, and growth objectives. Build and evolve a performance-driven team structure across markets, ensuring the right mix of community growth, engagement, and sales-oriented client conversion. Provide strategic oversight and leadership to managers and specialists executing community, activation, and relationship programmes. Community Development & Client Loyalty Oversee the development of scalable and sustainable community ecosystems (e.g., Telegram, Discord, Facebook, in-person events) tailored to each market’s client needs. Partner with product and marketing teams to co-create high-impact community-led campaigns, content initiatives, and feedback loops that enhance user loyalty and NPS. Conversion & Lifecycle Ownership Take full ownership of the retail client conversion journey, from lead-to-first trade, ensuring seamless onboarding and activation experiences. Work with lifecycle marketing, CRM, and data teams to build targeted communication flows that increase funded account rates, reactivation, and engagement KPIs. Implement and iterate on best practices for account nurturing, trading education, and strategic retention. Performance, Data & Governance Own all reporting for community health, conversion funnel performance, and team impact; regularly present insights to senior leadership. Continuously assess ROI of community and conversion efforts, identifying opportunities for automation, scaling, and innovation. Establish governance, training, and QA protocols to ensure a consistent, high-quality experience across teams and geographies. Cross-functional Collaboration Act as the key liaison between marketing, client support, compliance, and product teams to ensure aligned messaging, process efficiency, and data feedback sharing. Contribute to roadmap discussions on lead generation, product education, and client tools from the lens of community and conversion intelligence. What Success Looks Like Review scores on strategic plan alignment, completion of strategic roadmap, team OKRs achievement rate, retail clients engagement/retention within the team. Growth rate of active members in key community channels, average DAU/WAU/MAU in communities, engagement rates within communities, improvement in NPS/CSAT among community members, reduced churn, and increased trading activity from community members. Improvement in lead-to-first deposit conversion rate, reduction in average time from lead to first trade, increase in funded account rates, growth in average trading volume per active client, improved reactivation rates, reduced client churn, and increased Client Lifetime Value (CLTV). Timeliness and accuracy of reports, number of actionable insights presented, achieve/exceed ROI targets. What Makes You a Great Fit Qualification & Experience: Bachelor’s or Master’s degree in Marketing/Business/Communications or relevant fields. At least 8 years of progressive experience in community, client engagement, or sales enablement, with at least 3+ years in a senior leadership role. Strong understanding of the retail trading or financial services landscape—CFDs, forex, crypto, or multi-asset brokerages. Proven experience leading high-performing, cross-market teams with measurable business outcomes. Technical & Functional Skills: Deep familiarity with CRM, lifecycle marketing, community tech stacks, and analytics tools (e.g., Salesforce, HubSpot, Braze, Tableau). A data-first mindset with the ability to combine qualitative community insight with conversion metrics for actionable strategy. Excellent interpersonal and stakeholder management skills; experience influencing C-level decisions is a plus. Regional or global experience managing multi-cultural client teams or community verticals. Comfortable working in high-growth, fast-moving fintech or trading environments. Strategic, yet hands-on leader with a bias for execution and experimentation. What We Offer As official partners of Newcastle United F. C., and Maserati MSG rating, VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreunership is incentived and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualised roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries. Your journey after applying First round interview with our talent acquisition partner Second round interview with the hiring manager Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Marketing and Management Industries Financial Services, Technology, Information and Media, and Information Services Referrals increase your chances of interviewing at VT Markets by 2x Sign in to set job alerts for “Head of Community” roles.
Director, Digital Platforms & Experiences
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Community - KOL Management
Posted 3 days ago
Job Viewed
Job Description
- End-to-end management of key influencers (KOL), including sourcing influencers, relationship management, content ideation, and selecting content for social media
- Access to influencers network to identify and source the right influencer profiles that meet Shopee objectives and reach intended target audiences
- Develop and maintain close relationships with key influencers to ensure they deliver engaging and effective content ideas for Shopee
- Plan, brainstorm and brief content to influencers to promote key business objectives, including campaign awareness, educate new launches, and more
- Analyze influencer content performance and measure their success in promoting Shopee’s objectives
- Stay up to date with latest content trends to be adapted into Shopee campaigns
Bachelor’s degree in any field.
Experience in KOL management would be an added advantage.
Strong analytical skills, with proficiency in Microsoft Excel.
Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly.
Team player with an aptitude for work and the drive to constantly outperform KPIs (Key Performance Indicators).
Excellent command of English, with the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) will be an added advantage to effectively communicate with KOLs and internal stakeholders.
Requirements
- Bachelor’s degree in any field.
- Experience in KOL management would be an added advantage.
- Strong analytical skills, with proficiency in Microsoft Excel.
- Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly.
- Team player with an aptitude for work and the drive to constantly outperform KPIs (Key Performance Indicators).
- Excellent command of English, with the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) will be an added advantage to effectively communicate with KOLs and internal stakeholders.
Community - KOL Management
Posted today
Job Viewed
Job Description
End-to-end management of key influencers (KOL), including sourcing influencers, relationship management, content ideation, and selecting content for social media Access to influencers network to identify and source the right influencer profiles that meet Shopee objectives and reach intended target audiences Develop and maintain close relationships with key influencers to ensure they deliver engaging and effective content ideas for Shopee Plan, brainstorm and brief content to influencers to promote key business objectives, including campaign awareness, educate new launches, and more Analyze influencer content performance and measure their success in promoting Shopee’s objectives Stay up to date with latest content trends to be adapted into Shopee campaigns
Job Description
Bachelor’s degree in any field.
Experience in KOL management would be an added advantage.
Strong analytical skills, with proficiency in Microsoft Excel.
Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly.
Team player with an aptitude for work and the drive to constantly outperform KPIs (Key Performance Indicators).
Excellent command of English, with the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) will be an added advantage to effectively communicate with KOLs and internal stakeholders.
Requirements
Bachelor’s degree in any field. Experience in KOL management would be an added advantage. Strong analytical skills, with proficiency in Microsoft Excel. Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly. Team player with an aptitude for work and the drive to constantly outperform KPIs (Key Performance Indicators). Excellent command of English, with the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) will be an added advantage to effectively communicate with KOLs and internal stakeholders.
#J-18808-Ljbffr
Senior Executive, Social Media Management
Posted 3 days ago
Job Viewed
Job Description
WPP Media Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Senior Executive, Social Media Management role at WPP Media
Senior Executive, Social Media ManagementWPP Media Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 day ago Be among the first 25 applicants
Join to apply for the Senior Executive, Social Media Management role at WPP Media
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About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
Role
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
- Lead, manage and maintain good business relationships with clients and potential clients, which include internal and external clients across GOAT - WPP Media.
- Assist the Account Lead on the businesses assigned, keep Client on their toes and able to provide strategic inputs to the Clients and internal teams.
- Ensure the smooth running of day-to-day jobs and campaigns – communicating the correct information/brief to all members of the team, facing clients, timeline management, internal teams management, budget management, co-ordination, community management, content management and reporting.
- It is vital to understand the needs of your clients, which you'll learn through liaising closely with them, often on a daily basis.
- Work closely with the Content and Insights & Analytics teams, attending briefings and strategy sessions, and work with them to build meaningful and relevant content.
- Use the social tools effectively to generate insightful reports and social audits.
- Analyze, strategize, ideate and execute.
- Administrative work – quotations, registrations forms, financial stuffs (ensure quotations are signed & submitted to Finance, follow up on POs and invoices with Clients and/or vendors)
- A natural passion in people as your daily work will be surrounded by internal and external stakeholders such as your support team in content creation, social listening, internal & external agencies, external media owners, clients, etc.
- Prefer those with at least 1-2 years experience in a social media agency or creative agency.
- A deep knowledge of primary social platforms (ie. Facebook, Instagram, YouTube, TikTok, X) and new and emerging technologies and their benefits to brand and businesses
- Possess a natural curiosity and penchant for exploring the ins and outs of social media platforms.
- Excellent interpersonal, communication and presentation skills.
- Highly organized and excellent attention to detail.
- Driven, self-motivated, independent, dependable and passionate individual.
- Willing to work beyond normal working hours when required and/or attending to client’s request or crisis.
- Excellent proficiency in English & Bahasa Malaysia is required.
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please read our Privacy Notice ( for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
requisitionid:42761 Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Marketing and Sales
- Industries Technology, Information and Internet, Advertising Services, and Marketing Services
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#J-18808-LjbffrASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENT
Posted 3 days ago
Job Viewed
Job Description
Job Openings ASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENT
About the job ASSISTANT MANAGER, WEBSITE & SOCIAL MEDIA MANAGEMENTJob Description
- Creative ideation of Social Media Content for all social media platform e.g., Linked In, Instagram, TikTok etc.
- Work with business divisions and collate relevant content.
- Advice business units on the appropriate content and format to be used on social media.
- Draft annual social media plan and optimize targeted postings.
- Manage and integrate the PTP website using industry best practices to continuously create a better visitor journey experience (mobile + desktop).
- Manage PTP's digital visual identification system (VIS).
- Ensure PTP website is always effective in maximizing website traffic by planning and optimizing targeted digital media content.
- Execute yearly website audit and benchmark against domestic and international websites e.g., other ports, subsidiaries etc and staying updated on industry trends.
- Prepare performance monthly analytics report and recommend appropriate enhancements and provide insights for continuous improvement.
Requirements
- Bachelors or Masters Degree in Marketing, Communications or related fields
- At least 6-8 years relevant working experience
- Male or Female candidate
- Proficiency with Microsoft Office as well as tools like Google Analytics, SEO knowledge and social media platforms
- Experience social media management and website content creation
- Able to multitask, analyze data, and adapt to evolving digital trends
- Graphic design skills
- Willing to work extra mile, multi-tasking and a team player
- Able to work odd hours when required and willing to work during weekend and rest day if requested
- Familiar with port, shipping or logistics industry and business environment (Would be an advantage)
Senior Project Manager, Community & Shariah Banking Program Management
Posted 2 days ago
Job Viewed
Job Description
Join to apply for the Senior Project Manager, Community & Shariah Banking Program Management role at RHB Banking Group
Job OverviewWe are seeking a Senior Project Manager to lead community and Shariah banking programs, managing strategic projects across multiple regions. The role involves overseeing project objectives, timelines, budgets, and team coordination to ensure successful delivery aligned with organizational goals.
Key Responsibilities- Manage and lead key strategic projects, including setting objectives, timelines, costs, and resources.
- Initiate and strategize project goals, ensuring alignment with business objectives.
- Oversee projects spanning multiple countries in the region.
- Lead teams of subject matter experts to develop architectural and technical solutions.
- Deliver large-scale, complex projects successfully, demonstrating strong leadership and management skills.
- Coordinate multiple related projects under a program, managing interdependencies and risks.
- Ensure projects are completed on time, within scope and budget, maintaining quality standards.
- Manage project budgets, costs, and financial tracking.
- Develop and implement communication strategies for stakeholders at all levels.
- Build and maintain relationships with internal senior management and external vendors.
- Manage staffing, sourcing, and recruitment activities for project teams.
- Oversee test management teams and manage supplier contracts and negotiations.
- Provide leadership, coaching, and performance management for project staff.
- Establish governance frameworks, oversee audits, and manage risks.
- Report project progress to senior leadership and relevant committees regularly.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Project Management and Information Technology
This role offers an excellent opportunity to lead impactful projects within a dynamic banking environment.
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About the latest Community management Jobs in Malaysia !
Social Media Executive
Posted 1 day ago
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Job Description
This job is all about making Szindore shine online as a Social Media Executive! You might like this job because you’ll create fun content, connect with audiences, and work on exciting campaigns across platforms like TikTok and Instagram.
- Oversee and expand Szindore’s visibility across various social media platforms (including TikTok, Instagram, Facebook, Twitter, and more).
- Organize and share daily content on all social media channels.
- Craft engaging and persuasive captions enriched with relevant hashtags to enhance visibility.
- Formulate and implement social media strategies that align with brand objectives, emphasizing storytelling, product launches, and audience interaction.
- Work closely with marketing and design teams to ensure content maintains brand consistency in style, tone, and quality.
- Produce, curate, and oversee captivating content (text, images, and videos) for platforms such as TikTok, Instagram, Facebook, Twitter, and others.
- Track social media trends, competitor activities, and audience behavior to boost engagement.
- Keep abreast of the latest social media developments, tools, and competitor tactics.
- Plan and carry out promotional initiatives, product highlights, and content creation for events.
- Evaluate social media performance through analytics tools and compile monthly reports.
- Education : Diploma or Degree in Marketing, Communications, Multimedia, or related field.
- Experience : Minimum 1-2 years of experience in managing social media platforms (fresh graduates with strong portfolios are also encouraged to apply).
- Platform Knowledge : Strong understanding of TikTok, Instagram, Facebook, and Twitter – including their algorithms, content formats, and best practices.
- Content Creation Skills : Experience in creating engaging content (copy, images, short-form videos). Familiarity with tools like Canva, CapCut, or Adobe Creative Suite is an added advantage.
- Writing Skills : Excellent copywriting skills with attention to tone, audience, and engagement-driven captions.
- Trend-Savvy : Passion for social media trends, pop culture, and viral content creation.
- Analytical Thinking : Ability to interpret analytics and insights to improve performance and content strategy.
- Team Player : Strong collaboration skills and ability to work with marketing, design, and product teams.
- Organized & Proactive : Ability to plan, schedule, and meet deadlines in a fast-paced environment.
Bonus Points:
Experience with social media ads or paid campaigns.
Familiarity with influencer marketing or brand collaborations.
Comfortable being on camera or managing TikTok-style video shoots
SkillsCopywriting
Branding
Social Media
Social Media Trends
Trend Analysis
Viral Marketing
Company Benefits Staff Discounts & Exclusive Product AccessEnjoy special discounts on our exquisite perfumes and get early access to new collections — be the first to experience our latest creations!
Your growth matters to us. We provide training, mentorship, and opportunities to attend industry events, ensuring you stay ahead in your field.
Engaging Workplace CultureWe believe in working hard and celebrating together to strengthen bonds and keep the workplace positive and motivating.
Work with a passionate team where your ideas are heard and innovation is celebrated. Experience the freedom to express your creativity.
We encourage open communication whereby everyone is free to voice out their opinions, suggestions or new ideas to help develop the company.
Szindore is a proudly Malaysian perfume brand where tradition meets innovation. Founded by a passionate perfumer and a talented local chemist, we craft exquisite fragrances inspired by the beauty of nature and the wonders of the world. At Szindore, we believe that a great perfume is more than just a scent — it’s an experience, a memory, and a timeless expression of individuality. Every bottle we create reflects our.
#J-18808-LjbffrSocial Media Specialist
Posted 2 days ago
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Job Description
As a Social Media Specialist, you will be responsible for end-to-end strategy and execution to elevate brand presence across platforms.
- Developing and executing platform-specific strategies aligned with business goals.
- Ideating and creating engaging, shareable content tailored to target audiences.
- Managing publishing schedules, community engagement, and timely responses.
- Analysing performance metrics and generating insights to improve future campaigns.
- Collaborating with internal teams to support cross-functional marketing initiatives.
- Optimising paid social campaigns and budgets for maximum reach and ROI.
A successful Social Media Specialist, you should come with a degree in Marketing, Communications, or experience with the Technology industry.
- Proficiency in using social media management tools and analytics platforms.
- Strong understanding of social media platforms including Facebook, Instagram, Twitter, and LinkedIn.
- Excellent communication and writing skills to craft compelling content.
- Proven experience in executing successful social media campaigns.
- Knowledge of SEO and digital marketing best practices.
- A creative mindset with the ability to think strategically.
This opportunity offers:
- Full ownership of social media strategy, from ideation to execution across global platforms.
- A creative and data-driven environment where your content ideas directly shape brand engagement.
- Career growth and international exposure within a fast-paced, innovative tech company.
Social Media Executive
Posted 2 days ago
Job Viewed
Job Description
This job is about being a Social Media Executive at Digit AL Media. You might like this job because you’ll create exciting content and run creative campaigns, helping brands shine online and engage with their audiences!
Digit AL Media Sdn Bhd is a digital media company specialising in media advertising, content production, social media management, and influencer marketing through our three key divisions: FirstClasse Malaysia, Global Citizen Club, and DigitzCo.
We are looking for a creative Social Media Executive to execute our content strategies and grow social media presence for our key platforms and/or for our clients' platforms. You will play a pivotal role in amplifying our editorial content, executing high-impact campaigns for clients, and driving audience engagement while maintaining a strong tone of voice, visual identity, and brand positioning.
Job RequirementsKey Responsibilities
- Develop and implement a content calendar aligned with the editorial, commercial, and marketing strategies.
- Create, curate, and manage high-quality content (copy, images, videos, Reels, Stories, etc.) for Instagram, Facebook, TikTok, X (formerly Twitter), LinkedIn, and other relevant platforms.
- Collaborate closely with the editorial and creative teams to translate stories into engaging social content.
- Monitor, track, and report on performance metrics (reach, engagement, growth, CTR, etc.) using tools such as Meta Business Suite.
- Stay updated on social media trends, algorithm changes, and luxury lifestyle conversations to keep our brands and clients ahead of the curve.
- Assist in planning and executing social media coverage for events, interviews, photoshoots, and launches.
- Support paid social campaigns and influencer/brand collaborations.
- Engage meaningfully with our audience through timely responses, reposts, and community management.
Requirements
- 1-2 years of experience in a similar role is preferred, but fresh graduates are welcome to apply.
- Strong understanding of Instagram, TikTok, Meta Business Suite, and social media best practices.
- Excellent copywriting and storytelling skills with a flair for crafting compelling captions and visual narratives.
- Familiar with content planning tools (e.g., Meta Business Suite, Later) and analytics dashboards.
- Creative eye for aesthetics and a passion for digital culture.
- Knowledge of basic social media design tools (Canva, Adobe Suite) and short-form video editing.
- Able to work independently, manage multiple deadlines, and adapt in a fast-paced media environment.
Bonus Points
- Photography/videography experience during shoots or events.
- Familiarity with media publishing and commercial campaigns.
Why Join Us?
- Be part of a fast-growing digital media company at the intersection of culture and luxury.
- Work closely with a creative and dynamic team of writers, designers, and photographers.
- Access exclusive events, industry launches, and collaborative projects with high-profile brands and personalities.