104 Communications Manager jobs in Malaysia
Communications Manager
George Town
Blue Legal
Posted 12 days ago
Job Viewed
Job Description
A UK-Top 100 national law firm is seeking a Communications Manager to join their team based in Bristol, Birmingham, or Leeds . The successful candidate will manage the firm’s Intranet and be responsible for the internal communications calendar . You will report to the Director of Business Development & Marketing .
The Responsibilities:- Manage relationships with the firm’s PR agency and media monitoring service.
- Proactively manage the firm’s awards submissions calendar for corporate, legal, and regional awards.
- Oversee the production of internal communications delivered to 500 staff across 4 offices.
- Support Business Services Directors with communications consultancy.
- Manage PR agency and communication activities, including corporate news.
- Manage content for the firm’s social media channels to promote corporate news.
- Oversee the Intranet infrastructure, future developments, and strategic communications delivery.
- Provide internal communications support and consultancy to Business Services Directors.
- Contribute to the Business Development & Marketing Team’s initiatives on Equality, Diversity & Inclusion, and Community Support.
- 5+ years’ experience in a similar role within a professional services environment.
- Experience in creating and delivering internal communications.
- Strong written and verbal communication skills.
- Degree educated or equivalent experience in communications or marketing.
Only candidates with valid work experience in sectors such as Law Firms, Accountancy Firms, Management Consultancies, Property/Construction Firms, Financial Services Firms, or relevant Associations or Agencies will be considered. Applications outside these areas will not be accepted.
Blue Legal provides employment agency services for permanent roles and employment business services for temporary roles.
The Recruitment Process – How to get it right!Effective recruitment minimizes time and costs. Knowing how to leverage your recruitment specialists is crucial.
We offer executive recruitment, search, and career coaching for legal, business development, marketing, events, PR, and communications professionals.
London0207 118 3003
New York #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Communications Manager
George Town
Blue Legal
Posted today
Job Viewed
Job Description
A UK-Top 100 national law firm is seeking a
Communications Manager
to join their team based in
Bristol, Birmingham, or Leeds . The successful candidate will manage the firm’s
Intranet
and be responsible for the
internal communications calendar . You will report to the
Director of Business Development & Marketing .
The Responsibilities:
Manage relationships with the firm’s PR agency and media monitoring service.
Proactively manage the firm’s awards submissions calendar for corporate, legal, and regional awards.
Oversee the production of internal communications delivered to 500 staff across 4 offices.
Support Business Services Directors with communications consultancy.
Manage PR agency and communication activities, including corporate news.
Manage content for the firm’s social media channels to promote corporate news.
Oversee the Intranet infrastructure, future developments, and strategic communications delivery.
Provide internal communications support and consultancy to Business Services Directors.
Contribute to the Business Development & Marketing Team’s initiatives on Equality, Diversity & Inclusion, and Community Support.
The Candidate:
5+ years’ experience in a similar role within a professional services environment.
Experience in creating and delivering internal communications.
Strong written and verbal communication skills.
Degree educated or equivalent experience in communications or marketing.
Please note Only candidates with valid work experience in sectors such as Law Firms, Accountancy Firms, Management Consultancies, Property/Construction Firms, Financial Services Firms, or relevant Associations or Agencies will be considered. Applications outside these areas will not be accepted.
Blue Legal provides employment agency services for permanent roles and employment business services for temporary roles.
The Recruitment Process – How to get it right! Effective recruitment minimizes time and costs. Knowing how to leverage your recruitment specialists is crucial.
We offer executive recruitment, search, and career coaching for legal, business development, marketing, events, PR, and communications professionals.
London 0207 118 3003
New York #J-18808-Ljbffr
Communications Manager
to join their team based in
Bristol, Birmingham, or Leeds . The successful candidate will manage the firm’s
Intranet
and be responsible for the
internal communications calendar . You will report to the
Director of Business Development & Marketing .
The Responsibilities:
Manage relationships with the firm’s PR agency and media monitoring service.
Proactively manage the firm’s awards submissions calendar for corporate, legal, and regional awards.
Oversee the production of internal communications delivered to 500 staff across 4 offices.
Support Business Services Directors with communications consultancy.
Manage PR agency and communication activities, including corporate news.
Manage content for the firm’s social media channels to promote corporate news.
Oversee the Intranet infrastructure, future developments, and strategic communications delivery.
Provide internal communications support and consultancy to Business Services Directors.
Contribute to the Business Development & Marketing Team’s initiatives on Equality, Diversity & Inclusion, and Community Support.
The Candidate:
5+ years’ experience in a similar role within a professional services environment.
Experience in creating and delivering internal communications.
Strong written and verbal communication skills.
Degree educated or equivalent experience in communications or marketing.
Please note Only candidates with valid work experience in sectors such as Law Firms, Accountancy Firms, Management Consultancies, Property/Construction Firms, Financial Services Firms, or relevant Associations or Agencies will be considered. Applications outside these areas will not be accepted.
Blue Legal provides employment agency services for permanent roles and employment business services for temporary roles.
The Recruitment Process – How to get it right! Effective recruitment minimizes time and costs. Knowing how to leverage your recruitment specialists is crucial.
We offer executive recruitment, search, and career coaching for legal, business development, marketing, events, PR, and communications professionals.
London 0207 118 3003
New York #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Marketing and Communications Manager
Kuala Lumpur, Kuala Lumpur
Marriott
Posted 5 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25126179
**Job Category** Sales & Marketing
**Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing or related professional area.
OR
- 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Conducting Daily Marketing Activities that Achieve Department Goals**
- Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
- Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.
- Maintains, updates, and manages all web sites.
- Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
- Develops brochure and property collateral materials.
- Participates in all property imaging work (e.g., signage).
- Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
- Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
- Ensures consistent marketing message is communicated in all advertising and collateral efforts.
- Manages marketing budget throughout year.
- Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
- Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.
- Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
- Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Evaluates new marketing opportunities for the property.
- Ensures property is represented on all quality internet sites that have the potential of providing business.
- Works closely with respective Convention Bureaus and Chambers of Tourism.
- Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
- Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
- Develops strategic marketing plan for property, includes group, leisure and local efforts.
- Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.
**Building Successful Relationships that Generate Sales & Marketing Opportunities**
- Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
- Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
- Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
- Works with media buyer to plan and execute advertising.
- Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
- Assists property with materials, tracking/analysis and presentations to owners.
- Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
**Additional Marketing Responsibilities**
- Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
- Ensures that property is following all corporate marketing guidelines.
- Approves all invoicing through MarrCom office.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25126179
**Job Category** Sales & Marketing
**Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing or related professional area.
OR
- 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Conducting Daily Marketing Activities that Achieve Department Goals**
- Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
- Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.
- Maintains, updates, and manages all web sites.
- Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
- Develops brochure and property collateral materials.
- Participates in all property imaging work (e.g., signage).
- Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
- Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
- Ensures consistent marketing message is communicated in all advertising and collateral efforts.
- Manages marketing budget throughout year.
- Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
- Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.
- Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
- Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Evaluates new marketing opportunities for the property.
- Ensures property is represented on all quality internet sites that have the potential of providing business.
- Works closely with respective Convention Bureaus and Chambers of Tourism.
- Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
- Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
- Develops strategic marketing plan for property, includes group, leisure and local efforts.
- Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.
**Building Successful Relationships that Generate Sales & Marketing Opportunities**
- Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
- Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
- Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
- Works with media buyer to plan and execute advertising.
- Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
- Assists property with materials, tracking/analysis and presentations to owners.
- Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
**Additional Marketing Responsibilities**
- Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
- Ensures that property is following all corporate marketing guidelines.
- Approves all invoicing through MarrCom office.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
2
Brand Communications Manager
Mahkotamedical
Posted 1 day ago
Job Viewed
Job Description
Direct message the job poster from Mahkota Medical Centre
Director of Branding ,Marketing & Communications, Mahkota Medical CentreCompany Description
Founded in 1994, Mahkota Medical Centre (Mahkota) is one of the largest and most comprehensive tertiary private hospitals in South Malaysia. The hospital offers state-of-the-art diagnostic, therapeutic and quality medical services. It is one of the most comprehensive hospitals focusing on medical sub-specialties with high surgical workloads. Licensed with 305 beds in eight wards and housing over 120 practising consultants across a wide range of medical and surgical disciplines, it is supported by a dedicated team of management, doctors and allied healthcare staff.
Mahkota Medical Centre is a top medical tourism destination in Malaysia and an elite member of the Malaysian Healthcare Travel Council serving some 100,000 foreign patients annually. It is the first private hospital in Melaka to become Joint Commission International (JCI)-accredited, in addition to earning the 5th edition Malaysian Society for Quality in Health (MSQH) accreditation. Mahkota is the flagship hospital of Health Management International Pte Ltd (HMI Group) with more than 25 years track record.
For more information on Mahkota Medical Centre, please visit
Role Description
This is a full-time on-site role for a Brand Communications Manager located in Melaka. The Brand Communications Manager will be responsible for developing and executing integrated marketing and brand management strategies, managing public relations activities, and ensuring effective communication within the organization. Day-to-day tasks include creating and maintaining a consistent brand image across all platforms, coordinating with various departments to align communication efforts, and crafting strategic communication plans to enhance the organization's reputation.
Qualifications
- Communication and Strategic Communications skills
- Brand Management and Integrated Marketing skills
- Public Relations skills
- Excellent written and verbal communication skills
- Ability to work collaboratively and on-site in Melaka
- Experience in the healthcare industry is a plus
- Bachelor's degree in Marketing, Communications, Public Relations, or related field
- Seniority level Entry level
- Employment type Full-time
- Job function Marketing and Sales
- Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Mahkota Medical Centre by 2x
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3
PR & Communications Manager
InterContinental Hotels Group
Posted 8 days ago
Job Viewed
Job Description
- Direct, develop and oversee the execution of strategic public relations programmes based on hotel revenue goals and customer satisfaction level; define and reinforce the brand image, promote product features and unique selling points, reach target markets and enhance the hotel’s perceived and actual value to all stake holders and customers while managing PR allocation within the Marketing & Communications annual budget.
- Take the lead in developing PR strategies and tactical or promotion execution to address business gap and publicity opportunities for the hotel.
- Build strong profile within local market place through attendance at various events.
- Track return of investment (ROI) of all PR initiatives
People
- Establish strong media engagement with print, digital journalists and influencers / KOLs to generate business opportunities for the hotel.
- Maintain clippings pertaining to the hotel based on daily review of the media and provide same to General Manager, other departments, corporate public relations as appropriate.
- Maintain and update mailing contact database file regularly.
- Ensure hotel information is comprehensive and press info is updated through marketing materials and content management.
- Manage brand reputation through online listening, tracking and offline sentiments, mentions and reviews. This also include Corporate Social Responsibilities activities and initiatives, playing key role in community relations.
- Develop events, hotel gifts and giveaways. Work with Food & Beverage to develop festive products packaging.
- Provide information to other departments on activities within and outside the hotel which may be useful when dealing with guests.
- Liaise with Human Resource Manager on matters affecting corporate image
Guest Experience
- Establish and achieve quality and guest satisfaction goals. Work with department concerned to respond in a courteous and prompt manner to all guest queries, complaints and/or requests to ensure a high level of guest satisfaction.
- Oversee all public platform for the hotel and hold regular reviews on hotel reviews and anything with regards to public image
- Strengthen PR by developing key messages, press releases, organise promotional activities, speeches and stories for targeted audience and disseminate to the media including planning, development and activation of story pitches to key publications, third party websites, blog etc.
- Ensure hotel marketing strategies and promotional activities are effectively integrated with corporate initiatives.
- Advocate brand consistency in positioning, key messages; and values that representation and support are aligned in all advertising, marketing materials, photography and/or sponsorship.
- Direct and supervise internal & outgoing communication for advertising, marketing materials and public relations purposes based on brand corporate identity and guideline. Maintain and update hotel photos file & hotel press kit on timely manner.
- Responsible for promotional press releases and personalities among guests and employees of the hotel and on newsworthy events in the hotel and disseminates released to appropriate local trade and consumer media.
Responsible for Business
- Develop media contacts, plan press conference and other media related activities. Act as hotel liaison with media to promote good publicity and counteract bad publicity/media crisis in order to maintain the prestigious image of the hotel.
- Establish a programme for sending promotional news to trade publications, Indulge members on regular basis covering special events, promotions etc.
- Establish strategic partnerships to deliver and/or to reinforce hotel’s key messages. Develop and assists key media partners in hosting events in the hotel.
- Secure opportunities, directs and/or attend events to develop luxury targeted partner relationships.
- Perform other duties as assigned.
What We Need From You
- Bachelor’s degree / higher education qualification / equivalent in Hotel Management/Mass Communication
- 3 years of experience including management experience.
- Friendly and great knowledge about IHG brand.
- Communication skills are utilized a significant amount of time when interacting with clients and the guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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4
External Communications Manager
Kuala Lumpur, Kuala Lumpur
MISC Group
Posted 11 days ago
Job Viewed
Job Description
MISC Group Federal Territory of Kuala Lumpur, Malaysia
External Communications ManagerMISC Group Federal Territory of Kuala Lumpur, Malaysia
Direct message the job poster from MISC Group
JOB PURPOSE
- Develop and implement various communications messaging including crisis communication for external stakeholders to communicate the attributes, values and meet the overall communications objectives for MISC Berhad.
Content Development and Production of Corporate Literature & Marketing Communication Materials
- Develop, manage and refine the contents of external communication materials to ensure its alignment with the key messaging of of MISC Group as well as its strategies and aspirations; towards enhancing the brand presence and reputation of MISC and its group of companies.
- Collaborate effectively with the agency/consultant/vendor to ensure efficient management and timely delivery of external communication projects.
- Support the BUs/SUs/subsidiaries on all matters concerning the development of marketing collateral and support them in any related external communication initiatives including external speaking engagements and presentations, trade events, brochures etc where possible.
- Coordinate and supervise all designated areas of publication of corporate literature and marketing communication materials including but not limited to annual reports, corporate profile, corporate brochures, corporate videos etc. to ensure the MISC’s brand and image is presented positively.
Media Relations
- Manage the development and execution of media strategy and plan for the international and local/regional media for the MISC Group. This includes focused plans for the maritime/energy industry media.
- Drive positive media coverage of MISC and its group of companies including the development media releases, factsheets, advertorials and articles as well as attending to media inquiries and organising media interviews and briefings when required
- Monitor and prepare the media coverage report to analyse and assess the effectiveness of GSRC’s media relations initiatives, analyse the coverage and share the findings with the Head, External Communications.
- Monitor relevant industry trends, events, news and opportunities and ensure timely communication and update is provided to the Head, External Communications and the Head, Group Corporate Communications.
- Update and maintain current media list and ensure it is accessible by all external communications team members.
Issues & Crisis Communications
- Proactively coordinate the monitoring of mainstream and social media coverage during any crisis/incidents and inform/update the Head, External Communications and the Head, Group Strategic Relations & Communications in a timely manner.
- Manage the execution of approved crisis communications plan to mitigate concerns, ensure timely and efficient communication of information and safeguard the reputation of MISC and its group of companies.
- This includes but not limited to preparing the holding statement, factsheet, Q & As, script/responses to the internal stakeholders and the next-of-kin, etc.
- Update, prepare and compile the necessary templates (including holding statements) that are essential to ensure GCC’s preparedness in managing any future crisis communication requirements.
Communications Support to the BUs/SUs/subsidiaries
- Collaborate effectively with the BUs/SUs/subsidiaries in the development of their marketing communication materials as well as provide communications support for their external stakeholder engagement initiatives including external speaking engagements, trade events and etc.
JOB REQUIREMENTS
- At least 10 years of related working experience with exposure in PR / Corporate Communications / Events Management.
- Bachelor’s Degree in Social Studies, Public Relations, Mass Communication, Business Administration or equivalent.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Maritime Transportation and Oil and Gas
Referrals increase your chances of interviewing at MISC Group by 2x
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5
PR & Communications Manager
IHG
Posted 19 days ago
Job Viewed
Job Description
**Your Day To Day**
**Financial**
+ Direct, develop and oversee the execution of strategic public relations programmes based on hotel revenue goals and customer satisfaction level; define and reinforce the brand image, promote product features and unique selling points, reach target markets and enhance the hotel's perceived and actual value to all stake holders and customers while managing PR allocation within the Marketing & Communications annual budget.
+ Take the lead in developing PR strategies and tactical or promotion execution to address business gap and publicity opportunities for the hotel.
+ Build strong profile within local market place through attendance at various events.
+ Track return of investment (ROI) of all PR initiatives
**People**
+ Establish strong media engagement with print, digital journalists and influencers / KOLs to generate business opportunities for the hotel.
+ Maintain clippings pertaining to the hotel based on daily review of the media and provide same to General Manager, other departments, corporate public relations as appropriate.
+ Maintain and update mailing contact database file regularly.
+ Ensure hotel information is comprehensive and press info is updated through marketing materials and content management.
+ Manage brand reputation through online listening, tracking and offline sentiments, mentions and reviews. This also include Corporate Social Responsibilities activities and initiatives, playing key role in community relations.
+ Develop events, hotel gifts and giveaways. Work with Food & Beverage to develop festive products packaging.
+ Provide information to other departments on activities within and outside the hotel which may be useful when dealing with guests.
+ Liaise with Human Resource Manager on matters affecting corporate image
**Guest Experience**
+ Establish and achieve quality and guest satisfaction goals. Work with department concerned to respond in a courteous and prompt manner to all guest queries, complaints and/or requests to ensure a high level of guest satisfaction.
+ Oversee all public platform for the hotel and hold regular reviews on hotel reviews and anything with regards to public image
+ Strengthen PR by developing key messages, press releases, organise promotional activities, speeches and stories for targeted audience and disseminate to the media including planning, development and activation of story pitches to key publications, third party websites, blog etc.
+ Ensure hotel marketing strategies and promotional activities are effectively integrated with corporate initiatives.
+ Advocate brand consistency in positioning, key messages; and values that representation and support are aligned in all advertising, marketing materials, photography and/or sponsorship.
+ Direct and supervise internal & outgoing communication for advertising, marketing materials and public relations purposes based on brand corporate identity and guideline. Maintain and update hotel photos file & hotel press kit on timely manner.
+ Responsible for promotional press releases and personalities among guests and employees of the hotel and on newsworthy events in the hotel and disseminates released to appropriate local trade and consumer media.
**Responsible for Business**
+ Develop media contacts, plan press conference and other media related activities. Act as hotel liaison with media to promote good publicity and counteract bad publicity/media crisis in order to maintain the prestigious image of the hotel.
+ Establish a programme for sending promotional news to trade publications, Indulge members on regular basis covering special events, promotions etc.
+ Establish strategic partnerships to deliver and/or to reinforce hotel's key messages. Develop and assists key media partners in hosting events in the hotel.
+ Secure opportunities, directs and/or attend events to develop luxury targeted partner relationships.
+ Perform other duties as assigned.
**What We Need From You**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Management/Mass Communication
+ 3 years of experience including management experience.
+ Friendly and great knowledge about IHG brand.
+ Communication skills are utilized a significant amount of time when interacting with clients and the guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**Financial**
+ Direct, develop and oversee the execution of strategic public relations programmes based on hotel revenue goals and customer satisfaction level; define and reinforce the brand image, promote product features and unique selling points, reach target markets and enhance the hotel's perceived and actual value to all stake holders and customers while managing PR allocation within the Marketing & Communications annual budget.
+ Take the lead in developing PR strategies and tactical or promotion execution to address business gap and publicity opportunities for the hotel.
+ Build strong profile within local market place through attendance at various events.
+ Track return of investment (ROI) of all PR initiatives
**People**
+ Establish strong media engagement with print, digital journalists and influencers / KOLs to generate business opportunities for the hotel.
+ Maintain clippings pertaining to the hotel based on daily review of the media and provide same to General Manager, other departments, corporate public relations as appropriate.
+ Maintain and update mailing contact database file regularly.
+ Ensure hotel information is comprehensive and press info is updated through marketing materials and content management.
+ Manage brand reputation through online listening, tracking and offline sentiments, mentions and reviews. This also include Corporate Social Responsibilities activities and initiatives, playing key role in community relations.
+ Develop events, hotel gifts and giveaways. Work with Food & Beverage to develop festive products packaging.
+ Provide information to other departments on activities within and outside the hotel which may be useful when dealing with guests.
+ Liaise with Human Resource Manager on matters affecting corporate image
**Guest Experience**
+ Establish and achieve quality and guest satisfaction goals. Work with department concerned to respond in a courteous and prompt manner to all guest queries, complaints and/or requests to ensure a high level of guest satisfaction.
+ Oversee all public platform for the hotel and hold regular reviews on hotel reviews and anything with regards to public image
+ Strengthen PR by developing key messages, press releases, organise promotional activities, speeches and stories for targeted audience and disseminate to the media including planning, development and activation of story pitches to key publications, third party websites, blog etc.
+ Ensure hotel marketing strategies and promotional activities are effectively integrated with corporate initiatives.
+ Advocate brand consistency in positioning, key messages; and values that representation and support are aligned in all advertising, marketing materials, photography and/or sponsorship.
+ Direct and supervise internal & outgoing communication for advertising, marketing materials and public relations purposes based on brand corporate identity and guideline. Maintain and update hotel photos file & hotel press kit on timely manner.
+ Responsible for promotional press releases and personalities among guests and employees of the hotel and on newsworthy events in the hotel and disseminates released to appropriate local trade and consumer media.
**Responsible for Business**
+ Develop media contacts, plan press conference and other media related activities. Act as hotel liaison with media to promote good publicity and counteract bad publicity/media crisis in order to maintain the prestigious image of the hotel.
+ Establish a programme for sending promotional news to trade publications, Indulge members on regular basis covering special events, promotions etc.
+ Establish strategic partnerships to deliver and/or to reinforce hotel's key messages. Develop and assists key media partners in hosting events in the hotel.
+ Secure opportunities, directs and/or attend events to develop luxury targeted partner relationships.
+ Perform other duties as assigned.
**What We Need From You**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Management/Mass Communication
+ 3 years of experience including management experience.
+ Friendly and great knowledge about IHG brand.
+ Communication skills are utilized a significant amount of time when interacting with clients and the guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
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6
External Communications Manager
Kuala Lumpur, Kuala Lumpur
MISC Group
Posted today
Job Viewed
Job Description
MISC Group Federal Territory of Kuala Lumpur, Malaysia External Communications Manager
MISC Group Federal Territory of Kuala Lumpur, Malaysia Direct message the job poster from MISC Group JOB PURPOSE Develop and implement various communications messaging including crisis communication for external stakeholders to communicate the attributes, values and meet the overall communications objectives for MISC Berhad. Content Development and Production of Corporate Literature & Marketing Communication Materials Develop, manage and refine the contents of external communication materials to ensure its alignment with the key messaging of of MISC Group as well as its strategies and aspirations; towards enhancing the brand presence and reputation of MISC and its group of companies. Collaborate effectively with the agency/consultant/vendor to ensure efficient management and timely delivery of external communication projects. Support the BUs/SUs/subsidiaries on all matters concerning the development of marketing collateral and support them in any related external communication initiatives including external speaking engagements and presentations, trade events, brochures etc where possible. Coordinate and supervise all designated areas of publication of corporate literature and marketing communication materials including but not limited to annual reports, corporate profile, corporate brochures, corporate videos etc. to ensure the MISC’s brand and image is presented positively. Media Relations Manage the development and execution of media strategy and plan for the international and local/regional media for the MISC Group. This includes focused plans for the maritime/energy industry media. Drive positive media coverage of MISC and its group of companies including the development media releases, factsheets, advertorials and articles as well as attending to media inquiries and organising media interviews and briefings when required Monitor and prepare the media coverage report to analyse and assess the effectiveness of GSRC’s media relations initiatives, analyse the coverage and share the findings with the Head, External Communications. Monitor relevant industry trends, events, news and opportunities and ensure timely communication and update is provided to the Head, External Communications and the Head, Group Corporate Communications. Update and maintain current media list and ensure it is accessible by all external communications team members. Issues & Crisis Communications Proactively coordinate the monitoring of mainstream and social media coverage during any crisis/incidents and inform/update the Head, External Communications and the Head, Group Strategic Relations & Communications in a timely manner. Manage the execution of approved crisis communications plan to mitigate concerns, ensure timely and efficient communication of information and safeguard the reputation of MISC and its group of companies. This includes but not limited to preparing the holding statement, factsheet, Q & As, script/responses to the internal stakeholders and the next-of-kin, etc. Update, prepare and compile the necessary templates (including holding statements) that are essential to ensure GCC’s preparedness in managing any future crisis communication requirements. Communications Support to the BUs/SUs/subsidiaries Collaborate effectively with the BUs/SUs/subsidiaries in the development of their marketing communication materials as well as provide communications support for their external stakeholder engagement initiatives including external speaking engagements, trade events and etc. JOB REQUIREMENTS At least 10 years of related working experience with exposure in PR / Corporate Communications / Events Management. Bachelor’s Degree in Social Studies, Public Relations, Mass Communication, Business Administration or equivalent. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Maritime Transportation and Oil and Gas Referrals increase your chances of interviewing at MISC Group by 2x Get notified about new External Communications Manager jobs in
Federal Territory of Kuala Lumpur, Malaysia . Head, MYSG Communications and SEA Communications
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Federal Territory of Kuala Lumpur, Malaysia 6 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Manager, PR & Social/Integrated Comms (Malaysia)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Associate Manager, Community Affairs, APAC
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Manager/Senior Manager, Financial Communications
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Senior Specialist, Corporate and Sustainability Engagement
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
MISC Group Federal Territory of Kuala Lumpur, Malaysia Direct message the job poster from MISC Group JOB PURPOSE Develop and implement various communications messaging including crisis communication for external stakeholders to communicate the attributes, values and meet the overall communications objectives for MISC Berhad. Content Development and Production of Corporate Literature & Marketing Communication Materials Develop, manage and refine the contents of external communication materials to ensure its alignment with the key messaging of of MISC Group as well as its strategies and aspirations; towards enhancing the brand presence and reputation of MISC and its group of companies. Collaborate effectively with the agency/consultant/vendor to ensure efficient management and timely delivery of external communication projects. Support the BUs/SUs/subsidiaries on all matters concerning the development of marketing collateral and support them in any related external communication initiatives including external speaking engagements and presentations, trade events, brochures etc where possible. Coordinate and supervise all designated areas of publication of corporate literature and marketing communication materials including but not limited to annual reports, corporate profile, corporate brochures, corporate videos etc. to ensure the MISC’s brand and image is presented positively. Media Relations Manage the development and execution of media strategy and plan for the international and local/regional media for the MISC Group. This includes focused plans for the maritime/energy industry media. Drive positive media coverage of MISC and its group of companies including the development media releases, factsheets, advertorials and articles as well as attending to media inquiries and organising media interviews and briefings when required Monitor and prepare the media coverage report to analyse and assess the effectiveness of GSRC’s media relations initiatives, analyse the coverage and share the findings with the Head, External Communications. Monitor relevant industry trends, events, news and opportunities and ensure timely communication and update is provided to the Head, External Communications and the Head, Group Corporate Communications. Update and maintain current media list and ensure it is accessible by all external communications team members. Issues & Crisis Communications Proactively coordinate the monitoring of mainstream and social media coverage during any crisis/incidents and inform/update the Head, External Communications and the Head, Group Strategic Relations & Communications in a timely manner. Manage the execution of approved crisis communications plan to mitigate concerns, ensure timely and efficient communication of information and safeguard the reputation of MISC and its group of companies. This includes but not limited to preparing the holding statement, factsheet, Q & As, script/responses to the internal stakeholders and the next-of-kin, etc. Update, prepare and compile the necessary templates (including holding statements) that are essential to ensure GCC’s preparedness in managing any future crisis communication requirements. Communications Support to the BUs/SUs/subsidiaries Collaborate effectively with the BUs/SUs/subsidiaries in the development of their marketing communication materials as well as provide communications support for their external stakeholder engagement initiatives including external speaking engagements, trade events and etc. JOB REQUIREMENTS At least 10 years of related working experience with exposure in PR / Corporate Communications / Events Management. Bachelor’s Degree in Social Studies, Public Relations, Mass Communication, Business Administration or equivalent. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Maritime Transportation and Oil and Gas Referrals increase your chances of interviewing at MISC Group by 2x Get notified about new External Communications Manager jobs in
Federal Territory of Kuala Lumpur, Malaysia . Head, MYSG Communications and SEA Communications
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Federal Territory of Kuala Lumpur, Malaysia 6 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Manager, PR & Social/Integrated Comms (Malaysia)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Associate Manager, Community Affairs, APAC
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Manager/Senior Manager, Financial Communications
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Senior Specialist, Corporate and Sustainability Engagement
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Assistant PR & Communications Manager
InterContinental Hotels Group
Posted 8 days ago
Job Viewed
Job Description
- Direct, develop and oversee the execution of strategic public relations programmes based on hotel revenue goals and customer satisfaction level; define and reinforce the brand image, promote product features and unique selling points, reach target markets and enhance the hotel’s perceived and actual value to all stake holders and customers while managing PR allocation within the Marketing & Communications annual budget.
- Take the lead in developing PR strategies and tactical or promotion execution to address business gap and publicity opportunities for the hotel.
- Build strong profile within local market place through attendance at various events.
- Track return of investment (ROI) of all PR initiatives
People
- Establish strong media engagement with print, digital journalists and influencers / KOLs to generate business opportunities for the hotel.
- Maintain clippings pertaining to the hotel based on daily review of the media and provide same to General Manager, other departments, corporate public relations as appropriate.
- Maintain and update mailing contact database file regularly.
- Ensure hotel information is comprehensive and press info is updated through marketing materials and content management.
- Manage brand reputation through online listening, tracking and offline sentiments, mentions and reviews. This also include Corporate Social Responsibilities activities and initiatives, playing key role in community relations.
- Develop events, hotel gifts and giveaways. Work with Food & Beverage to develop festive products packaging.
- Provide information to other departments on activities within and outside the hotel which may be useful when dealing with guests.
- Liaise with Human Resource Manager on matters affecting corporate image
Guest Experience
- Establish and achieve quality and guest satisfaction goals. Work with department concerned to respond in a courteous and prompt manner to all guest queries, complaints and/or requests to ensure a high level of guest satisfaction.
- Oversee all public platform for the hotel and hold regular reviews on hotel reviews and anything with regards to public image
- Strengthen PR by developing key messages, press releases, organise promotional activities, speeches and stories for targeted audience and disseminate to the media including planning, development and activation of story pitches to key publications, third party websites, blog etc.
- Ensure hotel marketing strategies and promotional activities are effectively integrated with corporate initiatives.
- Advocate brand consistency in positioning, key messages; and values that representation and support are aligned in all advertising, marketing materials, photography and/or sponsorship.
- Direct and supervise internal & outgoing communication for advertising, marketing materials and public relations purposes based on brand corporate identity and guideline. Maintain and update hotel photos file & hotel press kit on timely manner.
- Responsible for promotional press releases and personalities among guests and employees of the hotel and on newsworthy events in the hotel and disseminates released to appropriate local trade and consumer media.
Responsible for Business
- Develop media contacts, plan press conference and other media related activities. Act as hotel liaison with media to promote good publicity and counteract bad publicity/media crisis in order to maintain the prestigious image of the hotel.
- Establish a programme for sending promotional news to trade publications, Indulge members on regular basis covering special events, promotions etc.
- Establish strategic partnerships to deliver and/or to reinforce hotel’s key messages. Develop and assists key media partners in hosting events in the hotel.
- Secure opportunities, directs and/or attend events to develop luxury targeted partner relationships.
- Perform other duties as assigned.
What We Need From You
- Bachelor’s degree / higher education qualification / equivalent in Hotel Management/Mass Communication
- 3 years of experience including management experience.
- Friendly and great knowledge about IHG brand.
- Communication skills are utilized a significant amount of time when interacting with clients and the guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Assistant PR & Communications Manager
IHG
Posted 19 days ago
Job Viewed
Job Description
**Your Day To Day**
**Financial**
+ Direct, develop and oversee the execution of strategic public relations programmes based on hotel revenue goals and customer satisfaction level; define and reinforce the brand image, promote product features and unique selling points, reach target markets and enhance the hotel's perceived and actual value to all stake holders and customers while managing PR allocation within the Marketing & Communications annual budget.
+ Take the lead in developing PR strategies and tactical or promotion execution to address business gap and publicity opportunities for the hotel.
+ Build strong profile within local market place through attendance at various events.
+ Track return of investment (ROI) of all PR initiatives
**People**
+ Establish strong media engagement with print, digital journalists and influencers / KOLs to generate business opportunities for the hotel.
+ Maintain clippings pertaining to the hotel based on daily review of the media and provide same to General Manager, other departments, corporate public relations as appropriate.
+ Maintain and update mailing contact database file regularly.
+ Ensure hotel information is comprehensive and press info is updated through marketing materials and content management.
+ Manage brand reputation through online listening, tracking and offline sentiments, mentions and reviews. This also include Corporate Social Responsibilities activities and initiatives, playing key role in community relations.
+ Develop events, hotel gifts and giveaways. Work with Food & Beverage to develop festive products packaging.
+ Provide information to other departments on activities within and outside the hotel which may be useful when dealing with guests.
+ Liaise with Human Resource Manager on matters affecting corporate image
**Guest Experience**
+ Establish and achieve quality and guest satisfaction goals. Work with department concerned to respond in a courteous and prompt manner to all guest queries, complaints and/or requests to ensure a high level of guest satisfaction.
+ Oversee all public platform for the hotel and hold regular reviews on hotel reviews and anything with regards to public image
+ Strengthen PR by developing key messages, press releases, organise promotional activities, speeches and stories for targeted audience and disseminate to the media including planning, development and activation of story pitches to key publications, third party websites, blog etc.
+ Ensure hotel marketing strategies and promotional activities are effectively integrated with corporate initiatives.
+ Advocate brand consistency in positioning, key messages; and values that representation and support are aligned in all advertising, marketing materials, photography and/or sponsorship.
+ Direct and supervise internal & outgoing communication for advertising, marketing materials and public relations purposes based on brand corporate identity and guideline. Maintain and update hotel photos file & hotel press kit on timely manner.
+ Responsible for promotional press releases and personalities among guests and employees of the hotel and on newsworthy events in the hotel and disseminates released to appropriate local trade and consumer media.
**Responsible for Business**
+ Develop media contacts, plan press conference and other media related activities. Act as hotel liaison with media to promote good publicity and counteract bad publicity/media crisis in order to maintain the prestigious image of the hotel.
+ Establish a programme for sending promotional news to trade publications, Indulge members on regular basis covering special events, promotions etc.
+ Establish strategic partnerships to deliver and/or to reinforce hotel's key messages. Develop and assists key media partners in hosting events in the hotel.
+ Secure opportunities, directs and/or attend events to develop luxury targeted partner relationships.
+ Perform other duties as assigned.
**What We Need From You**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Management/Mass Communication
+ 3 years of experience including management experience.
+ Friendly and great knowledge about IHG brand.
+ Communication skills are utilized a significant amount of time when interacting with clients and the guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**Financial**
+ Direct, develop and oversee the execution of strategic public relations programmes based on hotel revenue goals and customer satisfaction level; define and reinforce the brand image, promote product features and unique selling points, reach target markets and enhance the hotel's perceived and actual value to all stake holders and customers while managing PR allocation within the Marketing & Communications annual budget.
+ Take the lead in developing PR strategies and tactical or promotion execution to address business gap and publicity opportunities for the hotel.
+ Build strong profile within local market place through attendance at various events.
+ Track return of investment (ROI) of all PR initiatives
**People**
+ Establish strong media engagement with print, digital journalists and influencers / KOLs to generate business opportunities for the hotel.
+ Maintain clippings pertaining to the hotel based on daily review of the media and provide same to General Manager, other departments, corporate public relations as appropriate.
+ Maintain and update mailing contact database file regularly.
+ Ensure hotel information is comprehensive and press info is updated through marketing materials and content management.
+ Manage brand reputation through online listening, tracking and offline sentiments, mentions and reviews. This also include Corporate Social Responsibilities activities and initiatives, playing key role in community relations.
+ Develop events, hotel gifts and giveaways. Work with Food & Beverage to develop festive products packaging.
+ Provide information to other departments on activities within and outside the hotel which may be useful when dealing with guests.
+ Liaise with Human Resource Manager on matters affecting corporate image
**Guest Experience**
+ Establish and achieve quality and guest satisfaction goals. Work with department concerned to respond in a courteous and prompt manner to all guest queries, complaints and/or requests to ensure a high level of guest satisfaction.
+ Oversee all public platform for the hotel and hold regular reviews on hotel reviews and anything with regards to public image
+ Strengthen PR by developing key messages, press releases, organise promotional activities, speeches and stories for targeted audience and disseminate to the media including planning, development and activation of story pitches to key publications, third party websites, blog etc.
+ Ensure hotel marketing strategies and promotional activities are effectively integrated with corporate initiatives.
+ Advocate brand consistency in positioning, key messages; and values that representation and support are aligned in all advertising, marketing materials, photography and/or sponsorship.
+ Direct and supervise internal & outgoing communication for advertising, marketing materials and public relations purposes based on brand corporate identity and guideline. Maintain and update hotel photos file & hotel press kit on timely manner.
+ Responsible for promotional press releases and personalities among guests and employees of the hotel and on newsworthy events in the hotel and disseminates released to appropriate local trade and consumer media.
**Responsible for Business**
+ Develop media contacts, plan press conference and other media related activities. Act as hotel liaison with media to promote good publicity and counteract bad publicity/media crisis in order to maintain the prestigious image of the hotel.
+ Establish a programme for sending promotional news to trade publications, Indulge members on regular basis covering special events, promotions etc.
+ Establish strategic partnerships to deliver and/or to reinforce hotel's key messages. Develop and assists key media partners in hosting events in the hotel.
+ Secure opportunities, directs and/or attend events to develop luxury targeted partner relationships.
+ Perform other duties as assigned.
**What We Need From You**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Management/Mass Communication
+ 3 years of experience including management experience.
+ Friendly and great knowledge about IHG brand.
+ Communication skills are utilized a significant amount of time when interacting with clients and the guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
9