243 Communications jobs in Malaysia

Press Tab to Move to Skip to Content Link At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Legal, Finance, Technology, Talent Team, Brand Marketing and Communications, Business Development and Risk Management. The opportunity With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime Your key responsibilities This role requires a proactive individual who can effectively collaborate with various stakeholders, including internal teams, clients, and external partners, to ensure consistent messaging and alignment with our brand tone and voice.Your responsibilities include: Identify target audiences, tactics and methods for communications outreach and engagement Develop relevant and quality external communications programs, plans and materials, including key messages, content, and positioning, to be disseminated to targeted external audiences in a timely and accurate manner Create and manage content for press releases, speeches, newsletters, social media, and other communication channels. Collaborate with stakeholders across departments to gather insights and ensure messaging is consistent and effective. Serve as the subject matter expert, providing guidance to internal stakeholders on public relations activation. Proactively build relationships and collaborate with media outlets or organizations, community groups, commentators, opinion makers and relevant influencers to expand outreach, source opportunities and generate interest in topics Act as a focal point for media requests - monitoring and responding appropriately to requests from the media Facilitate and organize media interviews, articles, press briefings, and public speaking engagements for the organization’s designated spokespeople Support preparation of spokespeople for media interactions and public appearances, including briefing process Oversee and manage the organization’s digital assets, including the website, social media channels, and WhatsApp broadcasts. To qualify for the role you must have A degree in Mass Communications, Public Relations, Journalism, or related field Minimum 4 years’ experience in Communications, Public Relations, Journalism, or related field Excellent written and oral communications, as well as listening and interpretation skills Excellent command of written and spoken English and Bahasa Malaysia Analytical, lateral thinker Meticulous, with an eye for detail Able to work independently, virtually, and collaboratively in a large, matrixed organization Strong project management and delivery skills - able to work under pressure, balance several assignments at one time, while prioritizing and meeting deadlines Possess confidence and maturity to interact effectively and develop strong working relationships with internal and external stakeholders at all levels Able to work with complex and sometimes technical subject matters and turn them into compelling media stories Knowledge and sound understanding of the local media environment and social media landscape and best practices What we look for Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY |

Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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**Introduction**
IBM seeks a dynamic and experienced External Communications professional to join the ASEAN Communications and Social team. Keen understanding of the technology market, excellent relationship with top tier media (preferable good understanding of Thailand and asean as a region); good knowledge of social media are prerequisites for the role. With strong stakeholder management skills, the successful candidate, working collaboratively with the Thailand leadership and ASEAN team will build a powerful brand presence for IBM.
**Your role and responsibilities**
1. Conceptualize and execute on IBM's external communication strategies to drive greater visibility for the IBM brand and build thought leadership for specific businesses creatively and increase IBM's share of voice for both Thailand and ASEAN.
2. Build mindshare for the IBM brand and capabilities by leveraging relationships with key media and various external stakeholders in the region.
3. Develop and lead execution of communications plans for key IBM imperatives aligned to business strategies.
4. Conceptualise programs at an ASEAN level and help country teams to replicate these locally to drive consistent storytelling and increase share of voice.
5. Localising global narratives and providing the country teams with a view of the kep activities they can take advantage of.
6. Develop aligned, consistent messages applying communications techniques with a strong storytelling approach to align to the national agenda.
7. Make sound judgement in managing crisis working with internal and external stakeholders with the aim to minimise impact to the IBM brand.
8. Support teamwork and collaboration for Communications and Social Media campaign planning and execution along with taking a social first approach for announcements, as needed.
9. Support country teams on helping them build their external
**Required technical and professional expertise**
This role requires deep understanding of the of Communications discipline:
· Good experience in strategizing and executing plans that engage traditional and social media to build strong brand preference.
· Extensive and deep relationships with top tier media in the ASEAN region.
· Highly skilled in developing strong narratives that align to ASEAN's National Agendas.
· Able to identify key industry/client issues and execute tactics that build favourable mindshare.
· Competent in acting as a strategic advisor to Senior Management and Global Spokespersons.
Specific skills include:
· 5-8 years of experience in communications.
· Strategic and critical thinker.
· Excellent and experienced writer and content creator.
· Effective collaborator.
· Teamwork advisor.
· Innovator who thrives in fast-paced/ambiguous environments.
· Curious researcher.
· Good with Thai language
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

IBM seeks a dynamic and experienced External Communications professional to join the ASEAN Communications and Social team. Keen understanding of the technology market, excellent relationships with top-tier media (preferably with a good understanding of Thailand and ASEAN as regions), and good social media knowledge are prerequisites for the role. The successful candidate, working collaboratively with the Thailand leadership and ASEAN team, will build a powerful brand presence for IBM.

Your role and responsibilities

1. Conceptualize and execute IBM’s external communication strategies to enhance visibility, establish thought leadership, and increase IBM’s share of voice in Thailand and ASEAN.
2. Build mindshare for the IBM brand by leveraging relationships with key media and external stakeholders in the region.
3. Develop and lead communication plans aligned with business strategies for key IBM initiatives.
4. Design programs at an ASEAN level and assist country teams in local replication to ensure consistent storytelling and increased share of voice.
5. Localize global narratives and provide country teams with actionable activities to leverage global campaigns.
6. Craft aligned, consistent messages using storytelling techniques that align with national agendas.
7. Manage crises effectively by working with internal and external stakeholders to minimize brand impact.
8. Support team collaboration in planning and executing social media campaigns, adopting a social-first approach for announcements.
9. Assist country teams in building their external presence.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

This role requires a deep understanding of Communications:

• Experience in strategizing and executing plans that engage traditional and social media to build strong brand preference.
• Extensive relationships with top-tier media in the ASEAN region.
• Ability to develop narratives aligned with ASEAN’s National Agendas.
• Skill in identifying key industry issues and executing tactics to build favorable mindshare.
• Capability to act as a strategic advisor to senior management and global spokespeople.

Specific skills include:

• 5-8 years of experience in communications.
• Strategic and critical thinking skills.
• Excellent writing and content creation abilities.
• Teamwork and advisory skills.
• Innovative mindset, thriving in fast-paced/ambiguous environments.
• Curious researcher.
• Proficiency in Thai language.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility are at the core of what we do as IBMers. We strive to be catalysts that make the world work better.

Being an IBMer means opportunities for learning and development, encouragement to be courageous and experimental, and a supportive environment where everyone can thrive regardless of background.

Our IBMers are growth-minded, curious, open to feedback, and committed to continuous learning and transformation. They provide ongoing feedback, collaborate with colleagues, and focus on team success to deliver exceptional outcomes for our customers. The courage to make critical decisions daily is essential to IBM’s role as a catalyst for progress, embracing challenges with resourcefulness, a can-do attitude, and an outcome-focused approach.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe in applying intelligence, reason, and science to improve business, society, and the human condition, leveraging open hybrid cloud and AI strategies for our clients and partners globally.

Since 1911, we have been innovating and are among the largest corporate organizations and technology employers, trusted by many Fortune 50 companies to run their business on IBM Cloud.

We pride ourselves on being early adopters of AI, quantum computing, and blockchain. Join us on our journey to responsible technology innovation and making a positive impact in the world.

IBM is an equal-opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter after submitting your application.

Job Title: IBM ASEAN External Communications Professional

Job ID: 33743

Location: PETALING JAYA, Selangor, Malaysia

Work arrangement: Hybrid

Area of work: Enterprise Operations

Employment type: Regular

Position type: Professional

Some travel may be required based on business demand.

Company: (0088) IBM Malaysia Sdn. Bhd.

Shift: General (daytime)

Is this role a commissionable/sales incentive-based position?

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IBM seeks a dynamic and experienced External Communications professional to join the ASEAN Communications and Social team. Keen understanding of the technology market, excellent relationships with top-tier media (preferably with a good understanding of Thailand and ASEAN as regions), and good social media knowledge are prerequisites for the role. The successful candidate, working collaboratively with the Thailand leadership and ASEAN team, will build a powerful brand presence for IBM.

Your role and responsibilities

Conceptualize and execute IBM’s external communication strategies

to enhance visibility, establish thought leadership, and increase IBM’s share of voice in Thailand and ASEAN.

Build mindshare for the IBM brand

by leveraging relationships with key media and external stakeholders in the region.

Develop and lead communication plans

aligned with business strategies for key IBM initiatives.

Design programs at an ASEAN level

and assist country teams in local replication to ensure consistent storytelling and increased share of voice.

Localize global narratives

and provide country teams with actionable activities to leverage global campaigns.

Craft aligned, consistent messages

using storytelling techniques that align with national agendas.

Manage crises effectively

by working with internal and external stakeholders to minimize brand impact.

Support team collaboration

in planning and executing social media campaigns, adopting a social-first approach for announcements.

Assist country teams

in building their external presence.

Required education Bachelor's Degree

Preferred education Bachelor's Degree

Required technical and professional expertise This role requires a deep understanding of Communications:

Experience in strategizing and executing plans that engage traditional and social media to build strong brand preference.

Extensive relationships with top-tier media in the ASEAN region.

Ability to develop narratives aligned with ASEAN’s National Agendas.

Skill in identifying key industry issues and executing tactics to build favorable mindshare.

Capability to act as a strategic advisor to senior management and global spokespeople.

Specific skills include:

5-8 years of experience in communications.

Strategic and critical thinking skills.

Excellent writing and content creation abilities.

Teamwork and advisory skills.

Innovative mindset, thriving in fast-paced/ambiguous environments.

Curious researcher.

Proficiency in Thai language.

YOUR LIFE @ IBM In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility are at the core of what we do as IBMers. We strive to be catalysts that make the world work better.

Being an IBMer means opportunities for learning and development, encouragement to be courageous and experimental, and a supportive environment where everyone can thrive regardless of background.

Our IBMers are growth-minded, curious, open to feedback, and committed to continuous learning and transformation. They provide ongoing feedback, collaborate with colleagues, and focus on team success to deliver exceptional outcomes for our customers. The courage to make critical decisions daily is essential to IBM’s role as a catalyst for progress, embracing challenges with resourcefulness, a can-do attitude, and an outcome-focused approach.

Are you ready to be an IBMer?

ABOUT IBM IBM’s greatest invention is the IBMer. We believe in applying intelligence, reason, and science to improve business, society, and the human condition, leveraging open hybrid cloud and AI strategies for our clients and partners globally.

Since 1911, we have been innovating and are among the largest corporate organizations and technology employers, trusted by many Fortune 50 companies to run their business on IBM Cloud.

We pride ourselves on being early adopters of AI, quantum computing, and blockchain. Join us on our journey to responsible technology innovation and making a positive impact in the world.

IBM is an equal-opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS For additional information about location requirements, please discuss with the recruiter after submitting your application.

Job Title:

IBM ASEAN External Communications Professional

Job ID:

33743

Location:

PETALING JAYA, Selangor, Malaysia

Work arrangement:

Hybrid

Area of work:

Enterprise Operations

Employment type:

Regular

Position type:

Professional

Some travel may be required based on business demand.

Company:

(0088) IBM Malaysia Sdn. Bhd.

Shift:

General (daytime)

Is this role a commissionable/sales incentive-based position?

#J-18808-Ljbffr

Marketing Communications Strategist

Direct message the job poster from M K Land

Passionate about Communications & Digital Media

The Marketing Communications Strategist (Senior Executive) will be responsible for developing and executing integrated marketing and branding strategies across M K Land’s key business segments - Property, Leisure (Resorts), and Renewable Energy. This role involves crafting impactful campaigns, managing product promotions, coordinating media buys, and collaborating with internal teams and external agencies to drive brand visibility, audience engagement, and business growth.

Responsibilities

1. Strategic Branding & Positioning - Ability to plan and execute branding strategies across diverse business units including property, resorts, and renewable energy.

2. Integrated Campaign Planning - Proficient in developing and managing end-to-end advertising and thematic campaigns — from concept to execution, across multiple channels.

3. Product Promotion & Event Marketing - Experience in running campaigns for new product launches, exhibitions, showcases, and event-based marketing targeting segmented audiences such as tourists, investors, and homebuyers.

4. Media Buying & Planning - Knowledgeable in planning and executing media buys across print, digital, OOH, and broadcast platforms to maximise reach and ROI.

5. Agency & Vendor Coordination - Strong coordination skills in managing external creative/media agencies, including briefing, timeline tracking, quality control, and budget alignment.

6. Budget Management & ROI Monitoring - Able to monitor and track campaign performance, optimise spending, and report return on investment effectively.

7. Creative Content Development - Skilled in developing marketing narratives, creative briefs, and visual content to align with brand identity and audience engagement goals.

8. Cross-functional Collaboration - Effective in working with internal teams and stakeholders across departments to align campaigns with business objectives.

9. Market & Consumer Insights - Up-to-date knowledge of marketing trends, consumer behaviour, and emerging platforms for campaign relevance and innovation.

10. Communication & Presentation Skills - Excellent written and verbal communication abilities to craft compelling messaging, collaborate effectively across teams, communicate brand narratives clearly, interact with stakeholders professionaly, and present strategic ideas convincingly yo managent.

11. Analytical Skills - Capability to analyse social media metrics and insights to assess the performance of content and campaigns, identify trends, and make data-driven decisions for optimisation.

12. Project Management: Strong organisational skills to manage multiple projects simultaneously, meet deadlines, and coordinate with various stakeholders.

13. Problem-solving Skills: Capacity to identify issues or challenges in digital content campaigns and develop solutions to address them effectively.

14. Budget Management: Basic understanding of budgeting principles and the ability to manage budgets allocated for digital content creation and promotion.

Special Requirements:

Integrated marketing communications strategies, media planning tools, & campaign analytics

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Contract

Job function

• Job function Marketing and Sales

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Job Description

THIS POSITION IS BASED IN JOHOR BAHRU CITY SQUARE MALL.

• Marketing & Communications
• Plan and execute marketing campaigns to enhance brand presence and attract target audiences.
• Develop concept proposals, marketing materials, and budgets.
• Foster tenant relationships and cross-promotions.
• Achieve revenue targets through rental of promotions area, advertising space, pushcarts and other identifiable revenue-generating media.
• Evaluate tenant/external proposals and make recommendations.
• Ensure smooth coordination of events and promotional activities.
• Manage licensing and sponsorship applications.
• Oversee project management and post-event evaluations.
• Advertising
• Collaborate with agencies and suppliers to execute advertising campaigns.
• Coordinate production of marketing materials.
• Maintain brand consistency in advertisements and promotions.
• Administrative Duties
• Prepare budget reports and track expenses.
• Monitor press coverage and competitor activities.
• Stay updated on industry trends to enhance marketing effectiveness.
• Manage promotional materials inventory and coordinate publicity efforts.
• To coordinate inter-departmental liaison on the implementation of marketing and promotions.
• To ensure smooth and timely installation and dismantling of events/promotions.
• To attend to issues at the point of event/promotions and to ensure problems are resolved on time.
• To ensure promotional booth/events display follows guidelines & approval given.
• To ensure the advertising materials and advertising collaterals are in place for all the promotional events.
  
  

Job Requirements

• Minimum Degree/Diploma in Mass Communications, Marketing or equivalent or at least 2-3 years of similar experience in an officer or executive position, preferably in the mall marketing, event company, advertising, or publishing industry.
• Computer literate (Microsoft Office). Compulsory working knowledge of graphics applications such as Photoshop, Illustrator, Canva, creative multimedia, etc. a distinct advantage.
• Fast-paced, high degree of accuracy & a good head for detail.
• Creative, thinks “out of the box”.
• Good command of English and Bahasa Malaysia (oral and written).
• Good communication skills and ability to work well in a team.

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Director, Marketing Communications

Unifying Purpose, Shaping Careers. We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

Hatch Asia has been appointed as the executive search partner for a leading government technology and fintech organization in Kuala Lumpur. The organization specializes in offering innovative digital and financial services to enterprises and is known for it's innovation mindset and its ability to push the boundaries when it comes to driving business performance through the infusion of embedded technology.

As part of the organization's growth trajectory, the team is looking to identify a Director, Marketing Communications, the role will play a crucial part in overseeing content creation, marketing and public relations within the organization. The role will be responsible to develop a comprehensive strategic marketing communications plan to increase awareness of the firm's portfolio of products and services. The expertise in content creation, customer segmentation, marketing effectiveness, and public relations will be instrumental in establishing the organization's brand identity and reputational capital as the firm champion's its growth journey.

The Challenges

• Strategic Marketing Communications : Develop and implement a strategic marketing communications plan that align with the organization's goals and objectives, ensuring consistent messaging across all channels
• Content Creation : Oversee the creation of compelling content, including website copy, blog posts, social media content, thought leadership whitepapers and other collateral to drive engagement and increase brand visibility.
• Customer Segmentation : Conduct market research and customer analysis to identify key customer segments, their needs and preferences. Utilize this information to develop targeted marketing campaigns and personalized communication strategies.
• Marketing Effectiveness : Define key performance indicators to measure the effectiveness of marketing initiatives. Analyze data and provide insights to optimize marketing strategies, improve customer acquisition, retention and conversion rates.
• PR Strategy : Craft a future-proof PR strategy to enhance the organization's brand reputation and maintain positive relationships with media, industry influencers and other relevant stakeholders.
• Brand Management & Media Relations : Ensure consistent brand messaging and visual identity across all communication channels. Develop brand guidelines and monitor adherence to maintain a strong and recognizable brand presence. Manage media relations activities, including press releases, media interviews and monitoring. Cultivate relationships with relevant journalists and media houses to secure positive media coverage and enhance brand visibility.

What It Takes

• Professional Experience : Extensive experience in marketing communications and public relations, preferably within technology and the fintech space.
• Strategic Vision : Proven track record in developing and implementing strategic marketing communications plans that align with business objectives and drive brand awareness and customer engagement.
• Content Creation : Strong writing and editing skills, with the ability to craft compelling and engaging content across various platforms and formats.
• Customer-Centric Mindset : Deep understanding of customer segmentation, customer journey mapping and the ability to develop personalized marketing strategies to effectively target and engage specific customer segments.
• Public Relations Expertise : Demonstrated experience in developing and executing successful PR strategies, crisis communications and media activities.

Unifying Purpose, Shaping Careers. We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

Hatch Asia has been appointed as the executive search partner for a leading government technology and fintech organization in Kuala Lumpur. The organization specializes in offering innovative digital and financial services to enterprises and is known for it's innovation mindset and its ability to push the boundaries when it comes to driving business performance through the infusion of embedded technology.

As part of the organization's growth trajectory, the team is looking to identify a Director, Marketing Communications, the role will play a crucial part in overseeing content creation, marketing and public relations within the organization. The role will be responsible to develop a comprehensive strategic marketing communications plan to increase awareness of the firm's portfolio of products and services. The expertise in content creation, customer segmentation, marketing effectiveness, and public relations will be instrumental in establishing the organization's brand identity and reputational capital as the firm champion's its growth journey.

The Challenges

• Strategic Marketing Communications : Develop and implement a strategic marketing communications plan that align with the organization's goals and objectives, ensuring consistent messaging across all channels
• Content Creation : Oversee the creation of compelling content, including website copy, blog posts, social media content, thought leadership whitepapers and other collateral to drive engagement and increase brand visibility.
• Customer Segmentation : Conduct market research and customer analysis to identify key customer segments, their needs and preferences. Utilize this information to develop targeted marketing campaigns and personalized communication strategies.
• Marketing Effectiveness : Define key performance indicators to measure the effectiveness of marketing initiatives. Analyze data and provide insights to optimize marketing strategies, improve customer acquisition, retention and conversion rates.
• PR Strategy : Craft a future-proof PR strategy to enhance the organization's brand reputation and maintain positive relationships with media, industry influencers and other relevant stakeholders.
• Brand Management & Media Relations : Ensure consistent brand messaging and visual identity across all communication channels. Develop brand guidelines and monitor adherence to maintain a strong and recognizable brand presence. Manage media relations activities, including press releases, media interviews and monitoring. Cultivate relationships with relevant journalists and media houses to secure positive media coverage and enhance brand visibility.

What It Takes

• Professional Experience : Extensive experience in marketing communications and public relations, preferably within technology and the fintech space.
• Strategic Vision : Proven track record in developing and implementing strategic marketing communications plans that align with business objectives and drive brand awareness and customer engagement.
• Content Creation : Strong writing and editing skills, with the ability to craft compelling and engaging content across various platforms and formats.
• Customer-Centric Mindset : Deep understanding of customer segmentation, customer journey mapping and the ability to develop personalized marketing strategies to effectively target and engage specific customer segments.
• Public Relations Expertise : Demonstrated experience in developing and executing successful PR strategies, crisis communications and media activities.

Interested candidates, please click the "Apply To Position " Button. All information will be kept in the strictest confidentiality.
Notification priority will be given to shortlisted candidates.
Employment Agency No: 11C5794 #J-18808-Ljbffr

This job is perfect for someone organized and detail-oriented! You might like this job because you'll support marketing efforts, handle communications, and keep everything running smoothly in a fun hotel environment.

Responsibilities

• To assist the Director of Marketing Communications in the daily administration and operation of the department.
• To assist the Director of Marketing Communications in assembling information relating to meetings, reports, etc.
• To handle all administrative duties including dictation, handling correspondences, taking minutes of meetings, tracing of files, etc.
• To ensure effective and efficient filing systems are maintained at all times.
• To implement courteous and professional telephone salutation in the department.
• To assist in typing and compilation of reports, direct mail program and participate in various promotions.
• To ensure that the hotel’s mailing lists are updated as and when necessary.
• To establish close working relationship with other departments.
• To respond to any changes in the departmental function as directed by the industry, company or hotel.

Job Requirements

• Minimum Diploma in Mass Communications or related field
• Outstanding written and verbal communication capabilities.
• Fluent in Bahasa Malaysia and English; familiarity with extra languages is beneficial.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Good PR and writing skills
• Social media management
• Creative skills: love to explore new design ideas
• Able to multitask

Skills

• Marketing
• Communication
• Public Relations
• Administrative Functions

Company Benefits

Subsidized medical coverage is available.

Leave

Annual Leave, Hospitalization, Medical Leave.

Team

Great teamwork and work culture.

Staff Meal

Free duty meal.

The best training ground for hospitality.

CONCORDE HOTEL KL: Concorde Hotel Kuala Lumpur is an international 4-star business hotel located in the golden triangle of Kuala Lumpur. It is a 10-minute drive from Putra World Trade Centre. Within walking distance is the Malaysia Tourism Center (MaTiC), Suria KLCC Shopping Centre, Petronas Twin Towers, Kuala Lumpur Convention Centre, and Kuala Lumpur Tower.

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About Us

Headquartered and listed in Singapore, CapitaLand Investment Limited ( CLI ) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion of assets under management, as well as S$00 billion of funds under management held via six listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in thematic and tactical strategies. Its diversified real estate asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage and data centres.

About Us

Headquartered and listed in Singapore, CapitaLand Investment Limited ( CLI ) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S 134 billion of assets under management, as well as S 100 billion of funds under management held via six listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in thematic and tactical strategies. Its diversified real estate asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage and data centres.

Job Description

Manage brand equity

• Develop market research parameters to identify market awareness and brand association
• Develop strategies to enhance brand reputation and achieve positive brand equity
• Develop communication plans for brand guidelines
• Manage the design and performance of organisation's website and digital and social media platforms to ensure brand consistency
• Manage actions to mitigate reputation risk exposure based on business impact analyses
  
  

Develop marketing strategies

• Develop market research plans and review research findings to support the development of marketing strategies and plans
• Review potential target markets for market segmentation
• Propose marketing channels to reach target customers and market segments
• Develop strategies to utilise website, and digital and social media platforms for marketing and public relations and to increase e-commerce traffic and brand's presence
• Formulate data-driven commercial insights to support the development of marketing plans
• Liaise with key stakeholders to develop marketing strategies and plans
  
  

Manage marketing campaigns and events

• Develop design concepts and ideas for marketing campaigns across traditional, digital and social mediaplatforms
• Develop marketing campaign plans that are aligned with brand and marketing strategies
• Conceptualise marketing collaterals according to marketing themes and review editorial content, design layout and printing specifications for production
• Monitor production and distribution of marketing collaterals and paraphernalia
• Manage execution of marketing campaigns and media-related activities and events
• Develop measures to enhance customer experience across traditional, digital and social media platforms and customer touch points
• Develop measures to improve future marketing campaigns based on identified areas of improvement
• Manage performance of vendors and creative agencies to ensure product and/or service delivery
  
  

Manage marketing communications and public relations

• Evaluate media and market findings to develop communication plans
• Implement customer engagement strategies via social media and digital platforms
• Review press releases and media kits for distribution to targeted media partners
• Draft replies and talking points for media queries
• Manage social media platforms to respond to negative or controversial comments
  
  

Manage human resources, finance, report management and continuous improvement

• Review marketing reports to monitor and report marketing achievements
• Support budget forecasting processes for the department
• Manage financial budgets in accordance with departmental work plans
• Evaluate new technology applications to spur innovation in customer engagement and experience
• Provide coaching and guidance to improve staff work performance
  
  

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes
  
  

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Marketing and Sales

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