What Jobs are available for Commercial Operations in Malaysia?
Showing 14 Commercial Operations jobs in Malaysia
Commercial Operations Manager, Malaysia
Kuala Lumpur, Kuala Lumpur
BD (Becton, Dickinson and Company)
Posted 10 days ago
Job Viewed
Job Description
**Job Description Summary**
The Commercial Operations Manager is part of the commercial team in driving growth across the various business units. The role provides accurate and timely commercial, and operations support during the entire sales and operations cycle to ensure key corporate objectives are met. The Commercial Operations Manager must also understand and be ready to respond to the market changing environment.
**Job Description**
**About** **BD**
**Be part of something** **bigger!**
BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD's dispensing customers with a mission that's focused on knowing there's a patient at the center of everything we do so our pledge is to deliver exceptional service to our customers.
**Job Description**
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
**JOB FUNCTION**
+ Ensure standardized S&OP process across all BD businesses and distributors. Help achieve distributor sales target /financial reconciliation and keep healthy channel inventory
+ Partner with SEA planning to directly work with Country and Business Leaders, Distributors and relevant stakeholders to establish (using Distributor in-market and inventory data) accurate demand forecasting/planning.
+ Attend and ensure pre-consensus meetings are conducted according to agenda and with high quality outputs
+ Analyze and provide comments to monthly country performance on In-Market Sales, Trade Sales, and Future Days' Sales (FDS) inventory level across all businesses.
+ Monitor and escalate inventory risks for appropriate action.
+ Work closely with business teams to ensure successful implementation of corporate-level sales operation strategy, projects, and processes.
+ Support businesses to streamline and optimize sales and operations processes with distributors.
+ Drive the achievement of distributor KPIs by functioning as key contact person to distributors.
+ Review and approve distributor charges/claims as per distributor agreement, e.g. excess pallet, urgent requests to end-customers, samples etc.
+ Accountable for the in-market sales tool, Salesforce.com, ensuring the integrity of the data always, implementation of system changes and modifications.
+ Process owner for production of sales performance reports and incentives calculation, validation and approval routing.
+ New product introduction and launch planning with cross-functional stakeholders.
+ Analyze internal business trends and processes to enable Country General Manager to address or improve them.
+ Perform other tasks that may be assigned from time to time.
+ Distributor Management
+ Monitor Distributor performance using Dashboard
+ Review Distributor Channel Inventory and IMS trends
+ Participate in review of Distributor Planning/Collaboration & Country S&OP (where applicable)
+ Participate in annual Distributor evaluation(where applicable)-
**Others**
+ Continuous improvement: Process, System and People
+ Performs any other tasks and key projects as assigned
+ Identify gaps, spot problems, diagnosis of the issues, evaluating alternatives.
+ Implement remedial measures both short term & long-term
+ Quick response in time, Right Solution, Communication
**POSITION REQUIREMENTS**
+ Degree in Business Management / Supply Chain/Engineering
+ Min 4-7 years of Supply Chain /Operations management experience
+ Excellent SAP, BW & APO knowledge
+ Proficient in MS Excel application
+ Possess analytical skill and ability to enjoy data mining/ report analysis
+ Ability to perform root cause analysis with recommendation of resolution
+ Excellent interpersonal and communication skills
+ Business and customer oriented and a good team player
+ Fluent English in both written & spoken. Other Asian language(s) would be a strong asset.
**BD Core competency**
+ Process Effectiveness
+ Customer Focus
+ Drive for results
+ Continuous & Versatile Learning
**Functional (Knowledge)**
+ Demand Planning & Analysis
+ Customer & Market knowledge
+ Sales & Operational Planning
+ CPFR
+ Distributor Management
**Functional (skills)**
+ Inventory Management
+ Planning / Forecasting Techniques
**Regulatory competency**
+ Good Distribution Practice for Medical Devices (GDPMDS)
+ Sarbanes Oxley (SOX)
**Enterprise** **Competency**
+ SAP
+ APO
+ BW
+ Continuous Improvement Processes and Tools
+ BI Tool ( eg.Qliksense, Power BI.)
**Click on apply if this sounds like you!**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
MYS Kuala Lumpur - Damansara Heights
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
The Commercial Operations Manager is part of the commercial team in driving growth across the various business units. The role provides accurate and timely commercial, and operations support during the entire sales and operations cycle to ensure key corporate objectives are met. The Commercial Operations Manager must also understand and be ready to respond to the market changing environment.
**Job Description**
**About** **BD**
**Be part of something** **bigger!**
BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD's dispensing customers with a mission that's focused on knowing there's a patient at the center of everything we do so our pledge is to deliver exceptional service to our customers.
**Job Description**
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
**JOB FUNCTION**
+ Ensure standardized S&OP process across all BD businesses and distributors. Help achieve distributor sales target /financial reconciliation and keep healthy channel inventory
+ Partner with SEA planning to directly work with Country and Business Leaders, Distributors and relevant stakeholders to establish (using Distributor in-market and inventory data) accurate demand forecasting/planning.
+ Attend and ensure pre-consensus meetings are conducted according to agenda and with high quality outputs
+ Analyze and provide comments to monthly country performance on In-Market Sales, Trade Sales, and Future Days' Sales (FDS) inventory level across all businesses.
+ Monitor and escalate inventory risks for appropriate action.
+ Work closely with business teams to ensure successful implementation of corporate-level sales operation strategy, projects, and processes.
+ Support businesses to streamline and optimize sales and operations processes with distributors.
+ Drive the achievement of distributor KPIs by functioning as key contact person to distributors.
+ Review and approve distributor charges/claims as per distributor agreement, e.g. excess pallet, urgent requests to end-customers, samples etc.
+ Accountable for the in-market sales tool, Salesforce.com, ensuring the integrity of the data always, implementation of system changes and modifications.
+ Process owner for production of sales performance reports and incentives calculation, validation and approval routing.
+ New product introduction and launch planning with cross-functional stakeholders.
+ Analyze internal business trends and processes to enable Country General Manager to address or improve them.
+ Perform other tasks that may be assigned from time to time.
+ Distributor Management
+ Monitor Distributor performance using Dashboard
+ Review Distributor Channel Inventory and IMS trends
+ Participate in review of Distributor Planning/Collaboration & Country S&OP (where applicable)
+ Participate in annual Distributor evaluation(where applicable)-
**Others**
+ Continuous improvement: Process, System and People
+ Performs any other tasks and key projects as assigned
+ Identify gaps, spot problems, diagnosis of the issues, evaluating alternatives.
+ Implement remedial measures both short term & long-term
+ Quick response in time, Right Solution, Communication
**POSITION REQUIREMENTS**
+ Degree in Business Management / Supply Chain/Engineering
+ Min 4-7 years of Supply Chain /Operations management experience
+ Excellent SAP, BW & APO knowledge
+ Proficient in MS Excel application
+ Possess analytical skill and ability to enjoy data mining/ report analysis
+ Ability to perform root cause analysis with recommendation of resolution
+ Excellent interpersonal and communication skills
+ Business and customer oriented and a good team player
+ Fluent English in both written & spoken. Other Asian language(s) would be a strong asset.
**BD Core competency**
+ Process Effectiveness
+ Customer Focus
+ Drive for results
+ Continuous & Versatile Learning
**Functional (Knowledge)**
+ Demand Planning & Analysis
+ Customer & Market knowledge
+ Sales & Operational Planning
+ CPFR
+ Distributor Management
**Functional (skills)**
+ Inventory Management
+ Planning / Forecasting Techniques
**Regulatory competency**
+ Good Distribution Practice for Medical Devices (GDPMDS)
+ Sarbanes Oxley (SOX)
**Enterprise** **Competency**
+ SAP
+ APO
+ BW
+ Continuous Improvement Processes and Tools
+ BI Tool ( eg.Qliksense, Power BI.)
**Click on apply if this sounds like you!**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
MYS Kuala Lumpur - Damansara Heights
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Commercial Operations Specialist (Asia Pacific)
Petaling Jaya, Selangor
NTT America, Inc.
Posted 13 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Commercial Operations Specialist is a seasoned role, responsible for optimizing business processes and operational efficiencies, ensuring that the business operates efficiently, maintains financial health, and aligns with its strategic objectives.
This role either ensures the organization is developing and launching services that can be transacted within the countries or is accountable for the commercial and financial operations of large client accounts.
**Key responsibilities:**
+ Identifies, analyses, and optimizes key commercial processes, aiming to improve efficiency, reduces costs, and enhances overall operational effectiveness.
+ Creates and maintains documentation for standardized business processes, ensuring clarity and consistency in operational procedures.
+ Leads or participates in projects related to process optimisation, automation, and efficiency enhancements.
+ Ensures that operational processes comply with industry regulations and internal policies and assess and mitigate risks associated with business operations.
+ May be accountable for the in-life financial and commercial operations of client projects.
+ Assists in financial analysis, budgeting, and forecasting to support sound financial management and cost control.
+ Identifies opportunities for improved profitability and/or increased revenue within the client project.
+ Handles contract amendments or changes and ensuring that all parties adhere to revised terms.
+ Performs any other related task as requested by management.
**To thrive in this role, you need to have:**
+ Good client relationship management skills and a client-centric approach to post-sales operations.
+ Solid proficiency in financial management, including budgeting, forecasting, and financial analysis.
+ Strong analytical skills and experience using data analytics tools to extract insights from client and financial data.
+ Strong communication and interpersonal skills for interacting with clients and internal stakeholders.
+ Strong negotiation skills are valuable for contract amendments.
+ Solid understanding of the IT services industry, including trends, technologies, and competitive landscape.
+ Strong problem-solving abilities to address client issues and find solutions that meet their needs.
+ Solid proficiency in MS Office applications, especially Excel.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in a relevant field of study (Finance, Commerce, Business).
+ Relevant certifications preferred.
**Required experience:**
+ Seasoned experience gained in a Commercial Operations or Business Process Optimization or similar role.
+ Seasoned experience gained in a similar role, preferably within a global IT services organization.
+ Seasoned experience in managing business processes and operations on a global and/or regional scale, considering cultural and regulatory differences.
+ Seasoned track record of working cross-functionally with multiple teams.
+ Seasoned experience with operations, order processing, fulfilment, revenue recognition, legal contracts, purchase orders, license agreements.
**#LI-APAC**
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Commercial Operations Specialist is a seasoned role, responsible for optimizing business processes and operational efficiencies, ensuring that the business operates efficiently, maintains financial health, and aligns with its strategic objectives.
This role either ensures the organization is developing and launching services that can be transacted within the countries or is accountable for the commercial and financial operations of large client accounts.
**Key responsibilities:**
+ Identifies, analyses, and optimizes key commercial processes, aiming to improve efficiency, reduces costs, and enhances overall operational effectiveness.
+ Creates and maintains documentation for standardized business processes, ensuring clarity and consistency in operational procedures.
+ Leads or participates in projects related to process optimisation, automation, and efficiency enhancements.
+ Ensures that operational processes comply with industry regulations and internal policies and assess and mitigate risks associated with business operations.
+ May be accountable for the in-life financial and commercial operations of client projects.
+ Assists in financial analysis, budgeting, and forecasting to support sound financial management and cost control.
+ Identifies opportunities for improved profitability and/or increased revenue within the client project.
+ Handles contract amendments or changes and ensuring that all parties adhere to revised terms.
+ Performs any other related task as requested by management.
**To thrive in this role, you need to have:**
+ Good client relationship management skills and a client-centric approach to post-sales operations.
+ Solid proficiency in financial management, including budgeting, forecasting, and financial analysis.
+ Strong analytical skills and experience using data analytics tools to extract insights from client and financial data.
+ Strong communication and interpersonal skills for interacting with clients and internal stakeholders.
+ Strong negotiation skills are valuable for contract amendments.
+ Solid understanding of the IT services industry, including trends, technologies, and competitive landscape.
+ Strong problem-solving abilities to address client issues and find solutions that meet their needs.
+ Solid proficiency in MS Office applications, especially Excel.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in a relevant field of study (Finance, Commerce, Business).
+ Relevant certifications preferred.
**Required experience:**
+ Seasoned experience gained in a Commercial Operations or Business Process Optimization or similar role.
+ Seasoned experience gained in a similar role, preferably within a global IT services organization.
+ Seasoned experience in managing business processes and operations on a global and/or regional scale, considering cultural and regulatory differences.
+ Seasoned track record of working cross-functionally with multiple teams.
+ Seasoned experience with operations, order processing, fulfilment, revenue recognition, legal contracts, purchase orders, license agreements.
**#LI-APAC**
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Commercial Operations Lead , Surgical Vision
Petaling Jaya, Selangor
J&J Family of Companies
Posted 13 days ago
Job Viewed
Job Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Sales Enablement
**Job Sub** **Function:**
Sales Operations & Administration
**Job Category:**
People Leader
**All Job Posting Locations:**
Petaling Jaya, Selangor, Malaysia
**Job Description:**
**Commercial Operations Lead - Surgical Vision Malaysia**
Reporting to the Country Manager, the primary responsibilities of the Malaysia commercial
operations lead will work closely with local Commercial team and cross-functional teams in SEA
**Major Duties & Responsibilities**
**End-to-end Revenue Recognition**
**- Consolidate monthly demand at SKU level by liaising with local sales representatives on identifying demand based on actual and forecasted consumption.**
**- Validate the order to be placed for to-go market sales (TMS) by verifying inventory required against the current inventory stock and only place an order for missing or low quantity SKUs.**
**- Liaise with the distributor on monthly Purchase Order based on the validation performed and align with market lead for approval.**
**- Ensure the final shipping is completed post order being raised as well as maintaining Customer Base in SAP system.**
**Inventory Management**
**- Responsible for managing In-Market Sales data from distributors and monitoring inventory level data at warehouse and consignment locations. Provide recommendations based on the insights derived from the sales and inventory data.**
**- Champion inventory analysis and reporting of Month on Hand (MOH) as key measurement for effective inventory management to SEA leadership team.**
**- Accountable for identifying any risks or opportunities associated with inventory management and communicate to SEA leadership team on timely basis.**
**- Accountable for consignment and samples management in accordance with SOP and compliance.**
**Data Management and Analysis**
**- Support market lead with projection and scenario planning of to-go market sales (TMS) as well as in-market sales (IMS), factoring in potential growth in market share during planning cycles (e.g. BP, JU, NU and LRFP).**
**- Support market lead with TMS and IMS performance monitoring on actuals and forecast, providing variance analysis, and calling out risks and opportunities on monthly basis.**
**- Accountable for distributor profile management including pricing and ensuring distributor's KPIs are met in operations and inventory management.**
**- Continuously secure and evaluate relevant information, identifying key issues, trends, relationships, and cause/effect as they impact the business.**
**Other Operations Matters**
**- Monitor Key Performance Indicators aligned with distributors based on the agreements.**
**- Monitor and track all products issued for demonstration (not-for-sales) purposes.**
**- Support the market lead with monthly country sales and operations meetings.**
**- Seek for opportunities to improve ways of working and identify operational efficiencies.**
**- Ensure compliance requirements are all met with all operational matters.**
**- Leverage PowerApp for any business requests on special pricing approval, credit note, fixed asset, no charge goods, consignment setup and emergency consignment.**
**- Participate in ad hoc key projects per assigned by Commercial Head (e.g. assimilation of new business/products)**
**Key Stakeholders**
**- Local commercial team and cross functional teams (HCC, regulatory affairs and legal) in Malaysia market**
**- SEA Leadership team and cross functional teams (Finance, Procurement, Tax, etc) under Asia Pacific Surgical Vision organisation.**
**Qualifications**
**- Bachelor degree or equivalent (in Commercial Operations or Commercial Excellence or Finance).**
**- A minimum of 5+ years of experience in operations or finance. - Advanced computer literacy (Powerpoint, Excel, etc.)**
**- Demonstrated ability to influence business partners with fact-based data.**
**- Strong collaborative, communication, and interpersonal skills.**
**- Ability to communicate complex matter in a simple term to various stakeholders.**
**- Ability to define problem statement and propose solutions / recommendations.**
**- Team player across levels, functions, and reporting lines.**
**Additional Information**
**- Job Field: Commercial Operations**
**- Location: Malaysia**
**- Organization: JJSV Manufacturing Sdn Bhd**
**- Travel: Yes, 10 % of the Time**
Sales Enablement
**Job Sub** **Function:**
Sales Operations & Administration
**Job Category:**
People Leader
**All Job Posting Locations:**
Petaling Jaya, Selangor, Malaysia
**Job Description:**
**Commercial Operations Lead - Surgical Vision Malaysia**
Reporting to the Country Manager, the primary responsibilities of the Malaysia commercial
operations lead will work closely with local Commercial team and cross-functional teams in SEA
**Major Duties & Responsibilities**
**End-to-end Revenue Recognition**
**- Consolidate monthly demand at SKU level by liaising with local sales representatives on identifying demand based on actual and forecasted consumption.**
**- Validate the order to be placed for to-go market sales (TMS) by verifying inventory required against the current inventory stock and only place an order for missing or low quantity SKUs.**
**- Liaise with the distributor on monthly Purchase Order based on the validation performed and align with market lead for approval.**
**- Ensure the final shipping is completed post order being raised as well as maintaining Customer Base in SAP system.**
**Inventory Management**
**- Responsible for managing In-Market Sales data from distributors and monitoring inventory level data at warehouse and consignment locations. Provide recommendations based on the insights derived from the sales and inventory data.**
**- Champion inventory analysis and reporting of Month on Hand (MOH) as key measurement for effective inventory management to SEA leadership team.**
**- Accountable for identifying any risks or opportunities associated with inventory management and communicate to SEA leadership team on timely basis.**
**- Accountable for consignment and samples management in accordance with SOP and compliance.**
**Data Management and Analysis**
**- Support market lead with projection and scenario planning of to-go market sales (TMS) as well as in-market sales (IMS), factoring in potential growth in market share during planning cycles (e.g. BP, JU, NU and LRFP).**
**- Support market lead with TMS and IMS performance monitoring on actuals and forecast, providing variance analysis, and calling out risks and opportunities on monthly basis.**
**- Accountable for distributor profile management including pricing and ensuring distributor's KPIs are met in operations and inventory management.**
**- Continuously secure and evaluate relevant information, identifying key issues, trends, relationships, and cause/effect as they impact the business.**
**Other Operations Matters**
**- Monitor Key Performance Indicators aligned with distributors based on the agreements.**
**- Monitor and track all products issued for demonstration (not-for-sales) purposes.**
**- Support the market lead with monthly country sales and operations meetings.**
**- Seek for opportunities to improve ways of working and identify operational efficiencies.**
**- Ensure compliance requirements are all met with all operational matters.**
**- Leverage PowerApp for any business requests on special pricing approval, credit note, fixed asset, no charge goods, consignment setup and emergency consignment.**
**- Participate in ad hoc key projects per assigned by Commercial Head (e.g. assimilation of new business/products)**
**Key Stakeholders**
**- Local commercial team and cross functional teams (HCC, regulatory affairs and legal) in Malaysia market**
**- SEA Leadership team and cross functional teams (Finance, Procurement, Tax, etc) under Asia Pacific Surgical Vision organisation.**
**Qualifications**
**- Bachelor degree or equivalent (in Commercial Operations or Commercial Excellence or Finance).**
**- A minimum of 5+ years of experience in operations or finance. - Advanced computer literacy (Powerpoint, Excel, etc.)**
**- Demonstrated ability to influence business partners with fact-based data.**
**- Strong collaborative, communication, and interpersonal skills.**
**- Ability to communicate complex matter in a simple term to various stakeholders.**
**- Ability to define problem statement and propose solutions / recommendations.**
**- Team player across levels, functions, and reporting lines.**
**Additional Information**
**- Job Field: Commercial Operations**
**- Location: Malaysia**
**- Organization: JJSV Manufacturing Sdn Bhd**
**- Travel: Yes, 10 % of the Time**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Director, Commercial Operations, Southeast Asia
Kuala Lumpur, Kuala Lumpur
Cargill
Posted 13 days ago
Job Viewed
Job Description
**Job Purpose and Impact**
The Customer Operations Director is accountable for Cargill's overall customer experience in terms of end-to-end order fulfilment, contract adherence and complaints management. This role will partner closely with the Go-To-Market leader in the SEA region and their teams to deepen the customer relationships, smoothen day to day operations and transactions.
This role provides direction to supervisors, coordinators and indirect staff in the overall roadmap and key focus areas and solving day to day. In this role, you will lead, advise and make decisions a large team of ~80-100 customer operations specialists with a base of ~200-400 customers and distributors.
**Key Accountabilities**
+ Develop an overall commercial operations strategy and roadmap to improve overall customer experience
+ Drive prioritized operational metrics which will improve overall process performance such as OTIF, Complaints Resolution Time etc.
+ Lead communications with customers or our sales teams regarding order status, sales forecast, invoices, contract balances and other pertinent information needed to complete the sale.
+ Lead the organization and team supervisors in the selection of staff and other employees, resolving resources needs and approve candidates.
+ Oversee and direct on deciding which tools and systems are appropriate to use for specific customer service environments.
+ Direct and contribute to definition of improvement projects and commitments that require an extensive understanding of customer service practices and procedures.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
**Preferred Qualifications**
+ Three years of supervisory experience with complex and large customer service / operations organizations of 80-100 in a B2B setting
The Customer Operations Director is accountable for Cargill's overall customer experience in terms of end-to-end order fulfilment, contract adherence and complaints management. This role will partner closely with the Go-To-Market leader in the SEA region and their teams to deepen the customer relationships, smoothen day to day operations and transactions.
This role provides direction to supervisors, coordinators and indirect staff in the overall roadmap and key focus areas and solving day to day. In this role, you will lead, advise and make decisions a large team of ~80-100 customer operations specialists with a base of ~200-400 customers and distributors.
**Key Accountabilities**
+ Develop an overall commercial operations strategy and roadmap to improve overall customer experience
+ Drive prioritized operational metrics which will improve overall process performance such as OTIF, Complaints Resolution Time etc.
+ Lead communications with customers or our sales teams regarding order status, sales forecast, invoices, contract balances and other pertinent information needed to complete the sale.
+ Lead the organization and team supervisors in the selection of staff and other employees, resolving resources needs and approve candidates.
+ Oversee and direct on deciding which tools and systems are appropriate to use for specific customer service environments.
+ Direct and contribute to definition of improvement projects and commitments that require an extensive understanding of customer service practices and procedures.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field or equivalent experience
**Preferred Qualifications**
+ Three years of supervisory experience with complex and large customer service / operations organizations of 80-100 in a B2B setting
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Sales Operations Officer
Arrow Electronics
Posted 8 days ago
Job Viewed
Job Description
**Position:**
Sales Operations Officer
**Job Description:**
**What You'll Be Doing**
+ Process quotation and provide customer support to new and current business.
+ Collaborate closely with Sales and adhere to quote strategies to win new business.
+ Provide accurate and competitive pricing to meet branch target percentage.
+ Gathering of marketing information regarding customers, competitors and pricing.
+ Establishes and maintains customer relationships, communications with customers and internal stakeholders to provide market information.
+ Support customer with additional requirements such as offer stock, competitor parts, datasheet & certificate request.
**What We Are Looking For**
+ Diploma/Degree graduates.
+ With at least 2-4 years of relevant experience in electronics distribution industry.
+ Possess strong solution-mindset, independent and ability to collaborate well within as well as across functional teams.
+ Positive, willing to learn and can-do mindset.
+ Good communication skills in English.
+ **Fresh graduates are welcome to apply** .
**What's In It For You**
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
+ Medical
+ Life Insurance
+ Growth Opportunities
+ And more!
**About Arrow**
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at .
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at .
For more job opportunities, please visit .
**Location:**
MY-Penang, Malaysia (Jalan Sultan Ahmad Shah)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Sales Operations Officer
**Job Description:**
**What You'll Be Doing**
+ Process quotation and provide customer support to new and current business.
+ Collaborate closely with Sales and adhere to quote strategies to win new business.
+ Provide accurate and competitive pricing to meet branch target percentage.
+ Gathering of marketing information regarding customers, competitors and pricing.
+ Establishes and maintains customer relationships, communications with customers and internal stakeholders to provide market information.
+ Support customer with additional requirements such as offer stock, competitor parts, datasheet & certificate request.
**What We Are Looking For**
+ Diploma/Degree graduates.
+ With at least 2-4 years of relevant experience in electronics distribution industry.
+ Possess strong solution-mindset, independent and ability to collaborate well within as well as across functional teams.
+ Positive, willing to learn and can-do mindset.
+ Good communication skills in English.
+ **Fresh graduates are welcome to apply** .
**What's In It For You**
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
+ Medical
+ Life Insurance
+ Growth Opportunities
+ And more!
**About Arrow**
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at .
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at .
For more job opportunities, please visit .
**Location:**
MY-Penang, Malaysia (Jalan Sultan Ahmad Shah)
**Time Type:**
Full time
**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Sales Operations Analyst
Emerson
Posted 13 days ago
Job Viewed
Job Description
Become an integral part of creating an amazing sales execution experience that accelerates revenue & customer success by joining the Sales Operations team as a Sales Operations Process Manager.
You will be responsible for the planning, monitoring and improving our critical processes and tools like account planning, demand generation & opportunity management. A successful candidate will work with senior leadership and business teams across the regional sales organization to help deliver on key business outcomes and identify significant improvement and optimization opportunities. Process managers are change agents. They enjoy new challenges and the responsibility of driving business results. They are organized, passionate and goal oriented. They understand what different processes and business motions have in common and their strategic role in how organizations succeed!
In this Role, Your Responsibilities Will Be:
+ Create, refine / continuously improve, and enforce key sales processes (eg opportunity management, account planning) to enhance efficiency and effectiveness
+ Continuously improve, develop, and document sales policies, procedures, and tools to maintain the accuracy and integrity of sales data
+ Lead projects focused on improving revenue growth and sales productivity; develop and implement project plans, including risk assessments and contingency plans.
+ Liaise between sales, marketing, finance, and other departments to ensure alignment and support for sales strategies, initiatives, processes and policies.
+ Coordinate with the IT department to optimize sales technology and CRM systems.
+ Effectively communicate to stakeholders at all levels - from executive leadership to individual contributors - to keep them informed and engaged as necessary
**Who You Are:**
You demonstrate strong initiative in challenging situations and excel at recognizing and acting on opportunities. You streamline tasks and create efficient workflows. You develop clear plans and allocate resources optimally. Your communication is adaptable, aligning content and style to suit various audiences, and you adjust quickly to changing circumstances.
**For This Role, You Will Need:**
+ Bachelor's Degree in Business or Engineering
+ 3-4 years of experience in Sales & or Sales Operations
+ Demonstrated leadership and influence skills including strategizing and inspiring change across multiple groups & departments.
**Preferred Qualifications that Set You Apart:**
+ Ability to transform business ideas into processes and projects.
+ Must be able to reliably plan for the future and also be adaptable when new obstacles arise
+ Self-motivated, result-oriented, collaborative, and able to lead a team through ambiguous situations.
+ Creative approach to critical thinking and problem solving.
+ Strong written and verbal communication skills, including the ability to illustrate complex business and technical ideas in a way that is meaningful and connects to business stakeholders
+ Able to operate in a fast-paced environment and manage various initiatives across various time zones (flexible schedule)
+ Data Manipulation & Analysis (Tableau, Excel, SFDC)
+ Experience with Sales related tools like Salesforce, SalesLoft, Showpad, LinkedIn Navigator a plus
+ Knowledge of Kimble Applications a plus
+ Experience in process modeling tools is a plus
+ PMP, PMI, Lean Six Sigma certification or similar a plus
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
You will be responsible for the planning, monitoring and improving our critical processes and tools like account planning, demand generation & opportunity management. A successful candidate will work with senior leadership and business teams across the regional sales organization to help deliver on key business outcomes and identify significant improvement and optimization opportunities. Process managers are change agents. They enjoy new challenges and the responsibility of driving business results. They are organized, passionate and goal oriented. They understand what different processes and business motions have in common and their strategic role in how organizations succeed!
In this Role, Your Responsibilities Will Be:
+ Create, refine / continuously improve, and enforce key sales processes (eg opportunity management, account planning) to enhance efficiency and effectiveness
+ Continuously improve, develop, and document sales policies, procedures, and tools to maintain the accuracy and integrity of sales data
+ Lead projects focused on improving revenue growth and sales productivity; develop and implement project plans, including risk assessments and contingency plans.
+ Liaise between sales, marketing, finance, and other departments to ensure alignment and support for sales strategies, initiatives, processes and policies.
+ Coordinate with the IT department to optimize sales technology and CRM systems.
+ Effectively communicate to stakeholders at all levels - from executive leadership to individual contributors - to keep them informed and engaged as necessary
**Who You Are:**
You demonstrate strong initiative in challenging situations and excel at recognizing and acting on opportunities. You streamline tasks and create efficient workflows. You develop clear plans and allocate resources optimally. Your communication is adaptable, aligning content and style to suit various audiences, and you adjust quickly to changing circumstances.
**For This Role, You Will Need:**
+ Bachelor's Degree in Business or Engineering
+ 3-4 years of experience in Sales & or Sales Operations
+ Demonstrated leadership and influence skills including strategizing and inspiring change across multiple groups & departments.
**Preferred Qualifications that Set You Apart:**
+ Ability to transform business ideas into processes and projects.
+ Must be able to reliably plan for the future and also be adaptable when new obstacles arise
+ Self-motivated, result-oriented, collaborative, and able to lead a team through ambiguous situations.
+ Creative approach to critical thinking and problem solving.
+ Strong written and verbal communication skills, including the ability to illustrate complex business and technical ideas in a way that is meaningful and connects to business stakeholders
+ Able to operate in a fast-paced environment and manage various initiatives across various time zones (flexible schedule)
+ Data Manipulation & Analysis (Tableau, Excel, SFDC)
+ Experience with Sales related tools like Salesforce, SalesLoft, Showpad, LinkedIn Navigator a plus
+ Knowledge of Kimble Applications a plus
+ Experience in process modeling tools is a plus
+ PMP, PMI, Lean Six Sigma certification or similar a plus
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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This advertiser has chosen not to accept applicants from your region.
5
Senior Coordinator - Sales Operations
Petaling Jaya, Selangor
Expeditors
Posted 8 days ago
Job Viewed
Job Description
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Scope of Position
The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.
Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.
Reports to District Sales Manager
Key Deliverables
These are the minimum results expected from Sales Operations:
+ Manage monthly delivery of key reports to the District Sales Manager.
+ Manage weekly sales meetings, as directed by the District Sales Manager.
+ Organize sales events to drive existing and new customer engagement.
+ Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
+ Manage company visitors and arrange meeting schedules with sales team.
+ Deliver qualified sales leads to the team.
+ Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
+ Provide rates and pricing support.
+ Attend training & development sessions to understand the requirements of Sales.
+ Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
+ Update CRM and ensure data integrity measurements are met for the branch.
+ Take on additional assignments, as required, in support of company needs.
To be the most effective in this position we are looking for the following skills and experience:
+ Candidate must possess at least a Diploma, Bachelor's Degree or equivalent.
+ Proficient with data and data analysis using Excel and other tools.
+ Aptitude and desire to learn Sales fundamentals and processes.
+ Passion to drive and support a team toward winning results.
+ Outstanding time management skills, attention to detail, and sense of urgency to achieve goals.
+ Outstanding problem solving, organizational, and interpersonal skills.
+ Confidence to make decisions in response to changing conditions.
+ Confidence to proactively collaborate across the Expeditors network to support Sales efforts.
+ Highly proficient in PowerPoint, Word, Excel. Familiar with PowerBI.
+ Ability to influence others to action.
+ Ability to independently apply creativity and problem-solving skills to achieve results.
+ Ability to work productively both individually and in a team environment.
+ Ability to work off-site for local events.
+ Oral and written proficiency in the English language.
+ Flexibility to take on additional tasks as requested.
Expeditors offers excellent benefits:
+ Group Medical Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ Employee Referral Program Bonus
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Scope of Position
The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.
Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.
Reports to District Sales Manager
Key Deliverables
These are the minimum results expected from Sales Operations:
+ Manage monthly delivery of key reports to the District Sales Manager.
+ Manage weekly sales meetings, as directed by the District Sales Manager.
+ Organize sales events to drive existing and new customer engagement.
+ Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
+ Manage company visitors and arrange meeting schedules with sales team.
+ Deliver qualified sales leads to the team.
+ Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
+ Provide rates and pricing support.
+ Attend training & development sessions to understand the requirements of Sales.
+ Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
+ Update CRM and ensure data integrity measurements are met for the branch.
+ Take on additional assignments, as required, in support of company needs.
To be the most effective in this position we are looking for the following skills and experience:
+ Candidate must possess at least a Diploma, Bachelor's Degree or equivalent.
+ Proficient with data and data analysis using Excel and other tools.
+ Aptitude and desire to learn Sales fundamentals and processes.
+ Passion to drive and support a team toward winning results.
+ Outstanding time management skills, attention to detail, and sense of urgency to achieve goals.
+ Outstanding problem solving, organizational, and interpersonal skills.
+ Confidence to make decisions in response to changing conditions.
+ Confidence to proactively collaborate across the Expeditors network to support Sales efforts.
+ Highly proficient in PowerPoint, Word, Excel. Familiar with PowerBI.
+ Ability to influence others to action.
+ Ability to independently apply creativity and problem-solving skills to achieve results.
+ Ability to work productively both individually and in a team environment.
+ Ability to work off-site for local events.
+ Oral and written proficiency in the English language.
+ Flexibility to take on additional tasks as requested.
Expeditors offers excellent benefits:
+ Group Medical Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ Employee Referral Program Bonus
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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6
Senior Sales Operations Manager - Asia
Microsoft Corporation
Posted 17 days ago
Job Viewed
Job Description
Key priority for this role is to drive Strategic Planning Rhythms setting the tone for disciplined, high-impact planning with on-time, on-strategy delivery of Segmentation, Territory Planning, Quota, and Non-financial Metrics, and on time planning deliverables
Modernize Resource Planning - Shift from reactive to proactive planning. Empower teams to make smarter, data-driven decisions about resource allocation and coverage to drive high-value customer engagement and generate operational leverage. The role needs to partner across Finance, the AVP Office, and Segments to lead Area Planning that tightly aligns resources with business priorities.
**Responsibilities**
+ Lead planning and execution of Segmentation, Territory, Quota, and Non-financial Metrics.
+ Improve sales operations productivity by streamlining and aligning planning processes across segments.
+ Work closely with Corporate Transformation Lead, Finance, and Sales Excellence teams to refine planning and address risks and opportunities.
+ Oversee planning processes, including managing timelines, resources, Fast Start, and communication to ensure timeliness.
+ Identify and automate repetitive workflows by partnering with AI Transformation to integrate AI agents into key planning and operations processes.
+ Support tool simplification by adopting AI-powered capabilities within the standard toolset and eliminating redundant manual tasks. Collaborate with RevOps o prioritize and implement scalable AI solutions that drive measurable efficiency and impact.
**Qualifications**
Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Modernize Resource Planning - Shift from reactive to proactive planning. Empower teams to make smarter, data-driven decisions about resource allocation and coverage to drive high-value customer engagement and generate operational leverage. The role needs to partner across Finance, the AVP Office, and Segments to lead Area Planning that tightly aligns resources with business priorities.
**Responsibilities**
+ Lead planning and execution of Segmentation, Territory, Quota, and Non-financial Metrics.
+ Improve sales operations productivity by streamlining and aligning planning processes across segments.
+ Work closely with Corporate Transformation Lead, Finance, and Sales Excellence teams to refine planning and address risks and opportunities.
+ Oversee planning processes, including managing timelines, resources, Fast Start, and communication to ensure timeliness.
+ Identify and automate repetitive workflows by partnering with AI Transformation to integrate AI agents into key planning and operations processes.
+ Support tool simplification by adopting AI-powered capabilities within the standard toolset and eliminating redundant manual tasks. Collaborate with RevOps o prioritize and implement scalable AI solutions that drive measurable efficiency and impact.
**Qualifications**
Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
B2B Business Operations Assistant
Petaling Jaya, Selangor
Nestle
Posted 19 days ago
Job Viewed
Job Description
**Position Snapshot**
Location: Kuala Lumpur
Company: Nestlé Product Sdn. Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a B2B Operations Assistant responsible for the growth of Nespresso Professional Business Solutions by managing new business at the assigned territories and channel.
**A day in the life of.**
+ To lead projects for HQ system related projects
+ Manage daily sales tracking, B2B sales analysis, OPE analysis and tracking
+ Manage compilation for sales lead & tracking, contract and management
+ Manage the machine order placement & delivery/installation follow up with 3rd party service provider (for sales, OPE, subscription)
+ Assist and coordinate on SKU & promo setup
+ To assist on B2B event coordination
+ Support and perform system testing on B2B related new projects led by other functions
+ Support sales team on administrative and/or operational matters in the event they are out in the field and require urgent support
+ Provide administrative support to other non-B2B commercial team members whenever there is a need arise with alignment from line manager.
**What Will Make You Successful,**
+ Degree in any Administration/Operations field
+ Open to fresh graduates
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at
Location: Kuala Lumpur
Company: Nestlé Product Sdn. Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a B2B Operations Assistant responsible for the growth of Nespresso Professional Business Solutions by managing new business at the assigned territories and channel.
**A day in the life of.**
+ To lead projects for HQ system related projects
+ Manage daily sales tracking, B2B sales analysis, OPE analysis and tracking
+ Manage compilation for sales lead & tracking, contract and management
+ Manage the machine order placement & delivery/installation follow up with 3rd party service provider (for sales, OPE, subscription)
+ Assist and coordinate on SKU & promo setup
+ To assist on B2B event coordination
+ Support and perform system testing on B2B related new projects led by other functions
+ Support sales team on administrative and/or operational matters in the event they are out in the field and require urgent support
+ Provide administrative support to other non-B2B commercial team members whenever there is a need arise with alignment from line manager.
**What Will Make You Successful,**
+ Degree in any Administration/Operations field
+ Open to fresh graduates
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Assistant Business Operations Manager - UFS, MYSG
Kuala Lumpur, Kuala Lumpur
Unilever
Posted 1 day ago
Job Viewed
Job Description
JOB TITLE: ASSISTANT BUSINESS OPERATION MANAGER - UFS, MYSG
FUNCTION: CUSTOMER BUSINESS DEVELOPMENT
ABOUT UNILEVER FOODS SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place to reach 5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
KEY RESPONSIBILITIES:
1. Claims Management (MYSG)
+ Oversee end-to-end claim processes, ensuring accuracy in submissions, discounts, trade promotions, and contract compliance.
+ Verify validity of supporting documents and rebate agreements in line with precise TTS requirements.
+ Continuously improve claim cycle efficiency for Malaysia and Singapore markets.
2. Operational Process & Budget Administration (MYSG)
+ Maintain OPSO tracking, including IO creation (TTS), utilization updates, visibility reporting, and closure maintenance.
+ Serve as PPM Administrator, responsible for budget uploads, transfers (TTS & BMI), account creation/modification, and IO financial closure.
+ Conduct quarterly high-risk user reviews and ensure adherence to control and audit requirements.
3. Incentives & Promotional Support (MY)
+ Administer payroll processes and scheme updates for Customer Development (CD) incentives.
+ Tabulate achievement data and update incentive tracking for DT incentives.
+ Assist in promotion proposal testing, maintenance, and activation, including pricing validation and SKU updates.
4. Trade Program Management (MY)
+ Ensure trade program allocations do not exceed approved budgets.
+ Manage national TD scheme setup for LE support teams and track TTS utilization for effectiveness.
5. Functional & Administrative Support (MYSG)
+ Maintain Halal certification updates in SharePoint.
+ Manage customer inquiries, SOPs, price lists, DT agreements, and price adjustment updates.
+ Oversee donation process, including NGO engagement, SRF approvals, and online submissions.
+ Update SG P&L templates, contract prices, and relevant trackers.
6. Customer Complaints Management (MY)
+ Serve as the primary contact for customer complaints, ensuring prompt acknowledgment and resolution.
+ Investigate issues, coordinate with relevant internal teams, and provide timely updates to customers.
+ Monitor complaint trends to identify recurring issues and recommend preventive actions.
+ Maintain proper records of all complaints for compliance and reporting purposes.
KEY REQUIREMENTS/QUALIFICATIONS
+ Diploma or Degree in Business Administration, Finance, or related discipline.
+ Minimum 2-3 years' experience in claims processing, trade marketing, commercial operations, or customer service.
+ Proficient in Microsoft Excel and SharePoint.
+ Strong organizational skills with high attention to detail and accuracy.
+ Ability to work independently while managing multiple priorities.
PREFERRED QUALIFICATIONS
+ Experience in FMCG or related industries.
+ Knowledge of TTS, OPSO tracking, and budget management systems.
+ Strong interpersonal and communication skills for cross-functional collaboration.
+ Problem-solving mindset with the ability to manage challenging customer situations.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:
FUNCTION: CUSTOMER BUSINESS DEVELOPMENT
ABOUT UNILEVER FOODS SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place to reach 5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
KEY RESPONSIBILITIES:
1. Claims Management (MYSG)
+ Oversee end-to-end claim processes, ensuring accuracy in submissions, discounts, trade promotions, and contract compliance.
+ Verify validity of supporting documents and rebate agreements in line with precise TTS requirements.
+ Continuously improve claim cycle efficiency for Malaysia and Singapore markets.
2. Operational Process & Budget Administration (MYSG)
+ Maintain OPSO tracking, including IO creation (TTS), utilization updates, visibility reporting, and closure maintenance.
+ Serve as PPM Administrator, responsible for budget uploads, transfers (TTS & BMI), account creation/modification, and IO financial closure.
+ Conduct quarterly high-risk user reviews and ensure adherence to control and audit requirements.
3. Incentives & Promotional Support (MY)
+ Administer payroll processes and scheme updates for Customer Development (CD) incentives.
+ Tabulate achievement data and update incentive tracking for DT incentives.
+ Assist in promotion proposal testing, maintenance, and activation, including pricing validation and SKU updates.
4. Trade Program Management (MY)
+ Ensure trade program allocations do not exceed approved budgets.
+ Manage national TD scheme setup for LE support teams and track TTS utilization for effectiveness.
5. Functional & Administrative Support (MYSG)
+ Maintain Halal certification updates in SharePoint.
+ Manage customer inquiries, SOPs, price lists, DT agreements, and price adjustment updates.
+ Oversee donation process, including NGO engagement, SRF approvals, and online submissions.
+ Update SG P&L templates, contract prices, and relevant trackers.
6. Customer Complaints Management (MY)
+ Serve as the primary contact for customer complaints, ensuring prompt acknowledgment and resolution.
+ Investigate issues, coordinate with relevant internal teams, and provide timely updates to customers.
+ Monitor complaint trends to identify recurring issues and recommend preventive actions.
+ Maintain proper records of all complaints for compliance and reporting purposes.
KEY REQUIREMENTS/QUALIFICATIONS
+ Diploma or Degree in Business Administration, Finance, or related discipline.
+ Minimum 2-3 years' experience in claims processing, trade marketing, commercial operations, or customer service.
+ Proficient in Microsoft Excel and SharePoint.
+ Strong organizational skills with high attention to detail and accuracy.
+ Ability to work independently while managing multiple priorities.
PREFERRED QUALIFICATIONS
+ Experience in FMCG or related industries.
+ Knowledge of TTS, OPSO tracking, and budget management systems.
+ Strong interpersonal and communication skills for cross-functional collaboration.
+ Problem-solving mindset with the ability to manage challenging customer situations.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:
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