108 Collections Specialist jobs in Malaysia

Mintel Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Collections Specialist - SSC

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Collections Specialist - SSC

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Mintel Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Direct message the job poster from Mintel From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.

We are seeking a detail-oriented and analytical Collections Specialist to join our dynamic Shared Service Facility team in Kuala Lumpur. This global based role will support the regional Collections Specialist in managing overdue accounts and ensuring timely payments from customers. They will support the chasing of clients on outstanding invoices, preparing and running dunning letters, and running statements. They will also support the maintenance of accurate client records, and the allocation of payments. They will be integral to ensuring compliance with company policies and regulations, ultimately supporting the regional credit control teams in minimizing bad debts and improving cash flow for the organization.

What You Will Be Doing

Maintaining the dunning letter process to support the regional Credit Control teams. Support regional Collection Specialists to maintain and enforce agreed payment schedules. Support regional Collection Specialists to partner with sales teams to resolve customer payment issues. Provide regular status updates to regional Collection Specialists and escalate problematic accounts. Prepare and maintain dashboards and reports to track Days Sales Outstanding (DSO), aging and collection effectiveness. Prepare and maintain KPI tracking metrics such as collection rate, promise-to-pay conversion and average days delinquent. Maintain and support the application of standardized global collection procedures and ensure compliance with internal controls. Suggest process improvements through tracking recurring issues and propose changes to improve efficiency across all regions. Support annual audits by providing collection documentation and account reconciliations. To carry-out any other ad-hoc task given by Line Manager

Who We Are Looking For

Bachelor's degree in Business Administration, Finance, Economics, related field, or qualified by relevant experience. Proven experience in credit control and collections management, or related field. Proficiency in Microsoft Excel and experience in ERP systems Strong analytical skills with the ability to interpret complex data sets and generate actionable insights. Excellent communication skills, with the ability to effectively convey data based insights to peers and management. Detail-oriented with a high level of data management accuracy. Ability to work independently and collaboratively in a fast-paced environment. Experience in the Subscription Sales or SaaS industry is a plus. MUST be flexible to work on staggered hours to support UK & US timing Able to work Malaysian holidays that clash with UK and US

What We Offer

A culture that supports true collaboration whilst embracing remote working. Flexible start time and end time. Blended (office/home) approach to work. Approach to personal development where we encourage individuals to grow and share what they’ve learned. Social events, both within the department and across the company. Generous annual leave and wider circle employee benefits. Additional one day off to celebrate your birthday. Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, and Mintel Gives). Giving back is part of our culture with this in mind, Mintel gives employees 2 days' leave per year to join local volunteering activities organized by our Mintel Gives (where applicable). Mental health and wellbeing support via Modern Health App. Beautifully designed offices foster collaboration and fun.

Mintel is an equal-opportunity employer that is committed to the strength of an inclusive workplace.

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Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Accounting/Auditing and Finance Industries Market Research Referrals increase your chances of interviewing at Mintel by 2x Continue with Google Continue with Google Associate, Account Payable & Account Receivable | TNG Digital

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Petaling Jaya, Selangor, Malaysia 2 days ago Petaling Jaya, Selangor, Malaysia 10 hours ago Collection Agent - ShopeePayLater, Seamoney (6-month-contract)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Assistant, Account Receivable (Group Finance)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 13 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,800.00 - MYR3,500.00 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Accounts Receivable Executive (1 Year Contract)

Officer, Tele-Collections, Retail Clients

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Assistant Manager, Collections QC and Analytics

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Officer, Tele-Collections, Retail Clients

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Executive, Account Receivable (Group Finance)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Secured Litigation Officer - (Collection AM)

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Officer, Tele-Collections, Retail Clients

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Senior Specialist, OTC (Accounts Receivable)

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Collector, Impaired Portfolios (Unsecured Loan)

Officer, Tele-Collections, Retail Clients

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kota Damansara, Selangor, Malaysia 10 hours ago Specialist, Credit and Collections (Contract)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Assistant Manager, Collections QC and Analytics

Collection Executive - SME (6 Months Contract)

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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WHO WE ARE
InstaDuit is a next-generation digital lender bringing together cutting-edge technology, artificial intelligence, and machine learning to empower consumers and financial growth. Using frontier technology, we make our loan application experience simple, speedy, and friendly for everyone.

Our goal is to help customers who dont want to use conventional banks while bringing fair andtransparent financial services to everyone.

JOB POSITION

Collections Records Specialist
The Collections Records Specialist position focuses on locating consumers whereabouts and assets by using numerous tools available. The Specialist must provide support to the collectors by obtaining alternate phone numbers, addresses, licensing information, etc. in accordance with applicable laws, company policies, and processes.

JOB RESPONSIBILITIES

• Locate consumers using Third party tools (TPS) tools and techniques
• Communicate with third parties for the purpose of acquiring consumers location and most recent contact information
• Search private databases, public records, and the internet when necessary
• Review and analyze credit applications and in-house documents for to locate new address and contact information
• Update consumer information in records to enable collections and field recovery teams to access the latest information
• Call employment and other institutions to locate customer contact information
• Comply with all Malaysian national and state regulations
• Comply with all company policies and procedures

JOB REQUIREMENTS

• Previous experience in collections or credit application processing is a plus
• Excellent communication skills and ability to overcome objections
• Ability to make calls to various employment sources and government institutions
• Excellent analytical, research, investigative, and organizational skills
• Track and maintain account statuses using Google Sheets
• Detail-oriented with excellent organizational skills
• Capable of effectively operating in a high-pressure, high-volume environment

EDUCATION AND/OR EXPERIENCE

• Minimum SPM or Diploma or equivalent experience
• Experience in Collections/Customer Service
• Self-motivated and able to work with minimal supervision
• Familiarity with national and state laws applicable to collections
• MACHINES, OFFICE EQUIPMENT & SOFTWARE
• Knowledge of Google Workplace
• Knowledge of Web Applications (Google Search, Maps, etc.)

IF YOU ARE INTERESTED

Check us out at If we meet your career goals, then please send your CV , and we will get in touch with you.

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WHO WE ARE InstaDuit is a next-generation digital lender bringing together cutting-edge technology, artificial

intelligence, and machine learning to empower consumers and financial growth. Using frontier

technology, we make our loan application experience simple, speedy, and friendly for everyone. Our goal is to help customers who dont want to use conventional banks while bringing fair and transparent financial services to everyone. JOB POSITION Collections Records Specialist The Collections Records Specialist position focuses on locating consumers whereabouts and

assets by using numerous tools available. The Specialist must provide support to the collectors

by obtaining alternate phone numbers, addresses, licensing information, etc. in accordance with

applicable laws, company policies, and processes. JOB RESPONSIBILITIES Locate consumers using Third party tools (TPS) tools and techniques Communicate with third parties for the purpose of acquiring consumers location and most recent contact information Search private databases, public records, and the internet when necessary Review and analyze credit applications and in-house documents for to locate new address and contact information Update consumer information in records to enable collections and field recovery teams to access the latest information Call employment and other institutions to locate customer contact information Comply with all Malaysian national and state regulations Comply with all company policies and procedures JOB REQUIREMENTS Previous experience in collections or credit application processing is a plus Excellent communication skills and ability to overcome objections Ability to make calls to various employment sources and government institutions Excellent analytical, research, investigative, and organizational skills Track and maintain account statuses using Google Sheets Detail-oriented with excellent organizational skills Capable of effectively operating in a high-pressure, high-volume environment EDUCATION AND/OR EXPERIENCE Minimum SPM or Diploma or equivalent experience Experience in Collections/Customer Service Self-motivated and able to work with minimal supervision Familiarity with national and state laws applicable to collections MACHINES, OFFICE EQUIPMENT & SOFTWARE Knowledge of Google Workplace Knowledge of Web Applications (Google Search, Maps, etc.) IF YOU ARE INTERESTED Check us out at If we meet your career goals, then please send your CV to , and we will get in touch with you.

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Join to apply for the Executive - Credit Control role at Sunway Malls

Join to apply for the Executive - Credit Control role at Sunway Malls

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• Oversee the accurate and timely recognition of rental income, service charges, utilities, promotional income, and other revenue sources.
• Ensure all revenue streams are properly billed, tracked, and collected.
• Support forecasting and budgeting of mall revenue based on tenancy schedules and historical trends.
• Monitor trends in income performance and highlight any revenue leakage or underperformance.

2. Billing & Invoicing

• Prepare and issue rental and other billing invoices in accordance with tenancy agreements.
• Coordinate with leasing and tenancy teams to ensure billing reflects current lease terms, occupancy, and turnover-based rentals (if applicable).
• Ensure the timely billing of ad hoc charges such as utilities, marketing fees, or reinstatement costs.

3. Reporting & Analysis

• Prepare monthly revenue reports, accounts receivable aging, collection performance, and variance analysis.
• Assist in financial closing activities related to revenue and AR.
• Support revenue projections and input into the mall’s cash flow planning.

4. Compliance & Documentation

• Ensure compliance with accounting standards, internal controls, and audit requirements.
• Maintain proper records and audit trails for all billing, collection, and tenant correspondence.

Job Requirement :

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent
• Required language(s): Bahasa Malaysia, English
• Fresh graduate or those with 1 year working experience in related field are encourage to apply
• Willing to be based at Sunway Pyramid (Bandar Sunway)

Seniority level

• Seniority level Executive

Employment type

• Employment type Full-time

Job function

• Job function Finance
• Industries Retail

Referrals increase your chances of interviewing at Sunway Malls by 2x

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Senior Manager/ Manager, Credit Evaluation Department

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Requirements

Job Purpose

• The person in charge of credit management of the retail mall
• Responsible on all billings, collection, debtors, billings adjustment and reports
  
  

Job Responsibilities

• Issue and send invoices to tenants (rental, utilities, gross turnover rent, and etc.)
• To issue any adjustment on billing
• Maintenance of tenants' information
• Follow up collection from tenants and managing all debts
• Issue receipt in system
• Send receipt and statement of account to tenants
• Send reminder letter to tenants for outstanding amount
• Calculate late payment interest and issue invoice
• Ensure sales reports are submitted by tenants
• Calculate gross turnover rent of tenants
• Handle and monitor tenants' deposits
• Prepare and monitor monthly ageing report
• Response to any inquiry from tenants
• Liaise with legal personnel and leasing team
  
  

Education/ Professional Qualification & Professional Experience

• Degree in Accounting / Business Studies
• 2-5 years working experience on credit control

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You will engage and support business units to understand the business scenario to support sales activities and manage risk of the company. You will be reporting directly to Credit Control Manager.

Key Responsibilities:

• Demonstrate knowledge on credit and collection functions with clear communication with all levels.
• Play key roles to support the success of key projects related to the function.
• Contribute to the profitability of the corporation by implementing optimum credit limits, analyze the customer’s operating activities as well as financial status.
• Close communication with Business Team: Reliable information obtained from both parties are well communicated to optimum credibility of the customer.

Qualifications:

• Minimum 3 years of credit collection experience is required.
• Capability to carry out collection function in a professional way to achieve collection target.
• Ability to provide credit analysis on customer accounts with strong financial & market knowledge. Preferably with multi-nation experience.
• Strong in MS Excel to deliver reliable, accurate and on-time reporting for business analysis.
• Weekend and Out of Office hour support will cater for business needs.
• Additional tasks or job reshuffling may be arranged by department manager as and when it’s required.
• Fluent communication in Mandarin and English is a must.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About Us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – every day.

PPG: WE PROTECT AND BEAUTIFY THE WORLD.

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @PPG on Twitter.

The PPG Way:

Every Single Day At PPG

• We partner with customers to create mutual value.
• We are “One PPG” to the world.
• We trust our people every day, in every way.
• We make it happen.
• We run it like we own it.
• We do better today than yesterday – every day.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

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Our Opening and Your Responsibilities

• Liaison person for new credit requests and assist on client credit checks.
• Managing and collecting debts from company debtors.
• Assist on cash application.
• Managing the collection of all payments and debts.
• Responding to client inquiries.
• Assist on providing relevant documents for the invoices.
• Liaising with customers and the sales team.
• Taking care customer database – Statement of account (SOA) & special requirement from customer related to SOA
• Liaison person and work closely with operation team on day-to-day billing duties
• Perform administrative tasks as required to meet the department’s needs

What You Need to Succeed

• Candidate must possess at least a Diploma/Degree preferable in Finance & Accounting, Business Administration and/or related/equivalent field
• Minimum 1-2 years of related working experience
• Able to work in a fast-paced environment
• Proficient in Microsoft Office applications such as Excel, Words and Outlook
• Proactive, take initiative and well organized

Competencies:

• Good Interpersonal and Verbal/Written Communication
• Ability to prioritise and control own workload
• Willing to learn with positive attitude and customer-oriented
• Team player with good communication and strong initiative
• Knowledge on SAP will be added advantage

Our Offer to You

• Permanent employment basis; conditions are based on the contract of employment

• 1.5 months fixed bonus

• Medical care with dental entitlements

• Life insurance coverage

• Accessible to public transport

• Diversity, flexible and fun working culture

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here .

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