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Showing 7 Collections Specialist jobs in Malaysia

Specialist, Collections

S&P Global

Posted 23 days ago

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Job Description

**About the Role:**
**Grade Level (for internal use):**
08
**S&P Global Corporate**
**The Role:** Specialist, Collections (EMEA)
**The Team:** The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable. They are to carry out this responsibility following established business procedures and policies that are set up to protect revenue while at the same time providing excellent customer service. This position is responsible for ensuring delinquent accounts are resolved thus improving overall accounts receivable delinquency rates, reducing bad debt and improving cash flow.
**Key Responsibilities**
+ The primary responsibility of a debt collector is to follow-up with clients rigorously over calls and emails for payments of overdue invoices.
+ Enforcing Policies and procedures related to payment, cancellation, and suspension/termination of customer services
+ Accountable for all customer disputes and owning these through to resolution
+ To ensure that all activities undertaken are completed in line with our internal controls and published processes
+ Undertake Sales Ledger account reconciliations as required
+ Respond promptly and completely to both customer and internal enquiries
+ Escalation of debt issues to account manager & line manager
+ Working closely with order management, customer service, cash applications and sales management teams to resolve customer queries & dispute in time
+ Providing general customer service regarding customer refunds, payment forms, payment discrepancies, and tax forms/ procedures, payment histories, statements of account, etc.
+ Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders
+ Assisting in the maintenance of customer contact information
+ Performing other related tasks as required
+ Assist in mutual support and knowledge sharing of the global Credit and Collections team
**Required Skills**
+ 2+ years of experience in B2B collections environment
+ Excellent verbal and written English communication
+ Excellent problem solving skill
+ Commitment to excellent customer service
+ Strong attention to detail, goal oriented
+ Ability to prioritize and manage multiple responsibilities and meet deadlines
+ Basic knowledge of MS Office Suite including Excel a plus
+ Knowledge of SAP, Salesforce or HighRadius in AR environment is a great add-on
**Work Requirements:**
+ Working Shift is strictly **3pm-12am PH Time**
+ Hybrid Setup with 2x a week onsite requirement (Thurs-Friday). Please note that this can change depending on business requirements.
+ Office Site is in Ortigas East, Pasig (Tiendesitas)
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Quezon City, Philippines
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Finance Executive - Accounts Receivable

Langkawi Hilton

Posted 18 days ago

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Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The core responsibilities of a Finance Executive - Accounts Receivable is to keep a proper record of all amount due to the hotel from guests, concessionaires, tenants, credit card companies, online transaction and employees. Although not responsible to the Credit, it will be necessary for both to work closely together in following up on overdue accounts.
**What will I be doing?**
As the Finance Executive - Accounts Receivable, you will be responsible for performing the following tasks to the highest standards:
- Keep a proper and accurate record of all amounts due to the hotel.
- Ensure that the accounts and statements are rendered on a timely basis.
- Ensure the maintenance of accurate records of all monies due to the hotel from (but not limited to) guests, groups, crew, banquets, employees and credit card companies.
- Ensure the accuracy of all charges made to the various accounts on a daily basis.
- Check back up documentation against invoices to ensure the accuracy of all information prior to it been sent out.
- Adjust daily credit card payments to PMS and POS machines to ensure WeChat, Alipay and other transactions are correctly recorded.
- Respond to queries from guests and creditors and follow up outstanding commission enquiries from travel agents.
- Ensure that the necessary documentation is submitted with invoices to substantiate charges and to ensure payment is made on a timely basis.
- Ensure that accounts, statements and follow up letters are sent on a timely basis.
- Ensure the necessary information in regard to overdue accounts is supplied to the proper persons for follow up (i.e. Director of Finance or Finance Manager).
- Balance all subsidiary accounts receivable ledgers to the appropriate control accounts monthly and prepare aged trial balances of all accounts' receivable ledgers (including employee's accounts receivable).
- Prepare all necessary reports in regard to accounts receivable. It should be noted that the Accounts Receivable Clerk is responsible only for the preparation of the accounts receivable report. It is the responsibility of the Credit to make the written comments.
- Attend monthly credit meetings.
- Handle employee ledger which include steward sales, payroll deduction and statement, subsequently preparing allowance vouchers to cover discounts / adjustments.
- Post AR payment into PMS system (include cheque, credit card, etc.) promptly.
- Maintain an adequate and up to date filing system.
**What are we looking for?**
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Local Malaysian citizen.
- University degree and above, majoring in Finance / Accounting.
- 3 to 4 years of relevant experience in an international chain hotel or resort.
- Pre-opening experience in a resort environment would be an added advantage.
- Attention to details and good interpersonal skills.
- Good communication skills.
- Flexible in relation to working hours, especially at month end.
- Proficient in English and Bahasa to meet business needs. Other language will be an added advantage.
- Possess system skills in Check SCM, SUN.
- Proficient in Microsoft Windows, Word, Excel, etc.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Accounting_
**Title:** _Finance Executive - Accounts Receivable_
**Location:** _null_
**Requisition ID:** _HOT0C0KV_
**EOE/AA/Disabled/Veterans**
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Accounts Receivable Officer (SSC-APAC)

Kuala Lumpur, Kuala Lumpur Talent Recruit

Posted 27 days ago

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Job Description

Company Background

We are representing one of our clients who are now establishing a new Shared Services Centre (SSC) in Kuala Lumpur  to support finance operations across the APAC region.

Job Responsibilities:

  • Prepare and verify inter-company and customer invoices to ensure accurate and timely financial transactions
  • Monitor customer accounts, generate reports, and follow up on collections to support healthy cash flow.
  • Collaborate with credit management and SSC teams to resolve queries and assist in month-end closing.
  • Contribute to process improvements and support ERP system implementation to enhance efficiency.
  • Allocate customer payments, reconcile accounts, and resolve discrepancies to maintain accurate records.

Job Requirements:

  • Minimun Bachelor's degree or diploma in accounting & finance, or equivalent experience in a related field.
  • Minimum 3 years of experience in general accounting and customer service, preferably in a shared service environment.
  • Familiarity with ERP systems and strong skills in MS Office applications, particularly Excel.

Job info and benefits:

  • Permanent employment
  • Office location accessible by MRT (Ampang Park)
  • Working hours : Mon - Fri (8am - 5pm)
  • 13th month salary (AWS)
  • Meal Allowance provided
  • Group insurance coverage including inpatient, outpatient, term life, and personal accident

Qualified and interested candidates may apply online or email your updated resume to 

Only shortlisted candidates will be notified.

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Accounts Receivable Clerk - Sheraton Kota Kinabalu

Kota Kinabalu, Sabah Marriott

Posted 2 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Finance & Accounting
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Senior Analyst, Accounts Receivable (French Speaker)

Kuala Lumpur, Kuala Lumpur Danaher Corporation

Posted 11 days ago

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Job Description

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business System ( which makes everything possible.
The Pall O2C Senior Analyst (French Speaker) is responsible for supporting collection activities by managing assigned portfolios and executing effective collection strategies. Your role plays a critical part in ensuring timely customer payments and achieving the company's key performance indicators (KPIs).
This position reports to EMEA Collection Manager and is part of Pall EMEA O2C Team located in PJ Selangor - On-site role. Vision of Collection team is to ensure deliverables of monthly global DSO, Cash target and Past due Improvement.
In this role, you will have the opportunity to:
+ Touch base with delinquent customers via calls & emails to drive collections & maintaining customer relationships.
+ Manage daily inbound calls from stakeholders to address queries.
+ Manage daily order releases by partnering with Credit team.
+ Stakeholder engagement with Sales & Customer Service in identifying and resolving problems impacting collections, i.e dispute resolution & contract issue.
+ Perform reconciliation of customer's accounts, and timely clearance of Unapplied Cash & Credit Memos.
The essential requirements of the job include:
+ Education: Bachelor's degree in accounting, Finance, Business Administration, or a related field. Relevant certifications are a plus.
+ Experience: Minimum 3-5 years of experience in the related field is required for this position.
+ Language: - Fluent in both written and spoken in French (Minimum B2)/ Good written and spoken in English.
+ Shift hours: 1:00 PM to 10:00 PM MYT.
+ Skills: Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
It would be a plus if you also possess previous experience in:
+ Working in a Shared Service environment
+ Operating knowledge of ERP system - SAP S4 Hana
Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
At Pall we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Pall can provide.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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Accounts Receivable & Treasury Analyst (Japanese Speaker)

Petaling Jaya, Selangor Roche

Posted 14 days ago

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Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
As an Accounts Receivable & Treasury Analyst, you play a key role in performing the day-to-day activities for AR & Treasury matters according to the highest standards of financial control, compliance and effective practices.
**The Opportunity**
+ You are responsible in processing Account receivable, treasury and inter-company task as per Service level Agreement.
+ You process all cash application and remittance reconciliation for assigned countries accurately and within specific timescales. Then, you also prepare regularly the details of unallocated and unidentified receipts for key individuals further actions.
+ You perform and responsible for credit analysis on customer according to company credit policy and procedures. Also, reviewing credit risk for new and existing customers by carry out credit assessment and make credit limit recommendation.
+ You ensure customers pay within agreed payment terms, contacting sales team and customer on collection activities if vital as per company's debt collection procedure.
+ You ensure all work documentation and work processes are updated and meet with Internal Control Financial Reporting (ICFR), group policies and guidelines, local statutory and legal requirements within agreed service timelines. You also engage and support the teams in the implementation of continuous improvement project.
**Who you are**
+ You possess Degree or Diploma in Finance & Accounting/Commerce or equivalent.
+ You have minimum 3-5 years working experiences in Accounts Receivable and Treasury or other accounting functions
+ Experience in using SAP or other ERP accounting systems will be added advantage.
+ You possess good proficiency in English and Japanese language is required with good communication skill as the role will be supporting our counterpart in Japan.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
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Accounts Assistant (Account Receivable)

Kuala Lumpur, Kuala Lumpur Marriott

Posted 22 days ago

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**Additional Information**
**Job Number**
**Job Category** Finance & Accounting
**Location** The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 55100VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
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