60 Cloud Operations jobs in Malaysia

CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

Join to apply for the CLOUD & INFRASTRUCTURE OPERATIONS ANALYST role at Logicalis Asia Pacific

CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

2 days ago Be among the first 25 applicants

Join to apply for the CLOUD & INFRASTRUCTURE OPERATIONS ANALYST role at Logicalis Asia Pacific

Get AI-powered advice on this job and more exclusive features.

The Role

As a Cloud & Digital Workplace Analyst, you will provide first-line support for virtual servers and Microsoft Azure environments. You will be responsible for performing daily operational tasks, monitoring systems, handling basic service requests, and performing routine changes across both cloud and on-prem infrastructure. This includes basic support for VMware virtualization platforms, backup jobs, and networking components. You will escalate complex issues as needed while gaining hands-on experience across hybrid IT environments. This role is ideal for someone early in their IT infrastructure career looking to develop practical skills in cloud and infrastructure operations.

The Role

As a Cloud & Digital Workplace Analyst, you will provide first-line support for virtual servers and Microsoft Azure environments. You will be responsible for performing daily operational tasks, monitoring systems, handling basic service requests, and performing routine changes across both cloud and on-prem infrastructure. This includes basic support for VMware virtualization platforms, backup jobs, and networking components. You will escalate complex issues as needed while gaining hands-on experience across hybrid IT environments. This role is ideal for someone early in their IT infrastructure career looking to develop practical skills in cloud and infrastructure operations.

The Person

You are proactive, customer-focused, and eager to learn. You possess a strong foundational understanding of server and Azure Technology and are comfortable following standard operating procedures. You work well in a team environment and are committed to providing timely support and accurate documentation.

Accountabilities

• Digital Workplace
  
  

Primarily related to on-prem server support, routine user/system operations, and hybrid infrastructure:

• Monitor server environment health using tools like LogicMonitor.
• Log and triage incidents and service requests.
• Perform basic troubleshooting of server issues (e.g., CPU usage, Memory usage, Disk space, VM availability, backup status).
• Handle common service requests (e.g., password resets, access requests).
• Escalate complex or unresolved issues to Level 2 or Level 3 teams.
• Support patching for Windows OS and backup (Commvault, Veeam, Avamar) verification tasks under guidance.
• Follow change management processes for standard changes/emergency changes.
• Maintain accurate ticket documentation and update knowledge base where needed.
• Assist with daily reporting and shift handovers.
• Public Cloud
  
  

Focused on Azure-specific monitoring, troubleshooting, and governance tasks:

• Monitor Azure environment health using tools like Azure Monitor.
• Perform basic troubleshooting of Azure issues (e.g., CPU usage, VM availability, backup status).
• Handle cloud-specific service requests (e.g., resource tagging).
• Support patching and backup verification tasks under guidance.
• Follow change management processes for standard changes/emergency changes.
• Maintain accurate ticket documentation and update knowledge base where needed.
• Assist with daily reporting and shift handovers.
  
  

Your Experience

• 0–2 years of experience in IT support or infrastructure roles.
• Basic knowledge of Windows Server, Azure portal, and Active Directory.
• Familiarity with ITSM tools and ticketing systems.
• Understanding of patching, backups (Commvault, Veeam, Avamar), and system monitoring.
• Willingness to learn scripting and automation (PowerShell/Azure CLI).
• Good communication and customer service skills.
• Relevant IT certifications (e.g., CompTIA, AZ-900, AZ-104, ITIL Foundation, VMware Certified Technical Associate (VCTA), VMware Certified Professional (VCP), Endpoint Administrator (MD-102), Microsoft 365 Certified Fundamentals (MS-900)) are a plus.
  
  

Benefits

As a valued member of ‘Logicalis Asia Pacific MSC ' you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in-person collaboration.
  
  

Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity.

About us:

We are Logicalis, Architects of Change. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Logicalis Asia Pacific by 2x

Sign in to set job alerts for “Operations Analyst” roles. Operations Excellence Manager (Kuala Lumpur)

Country Heights Damansara, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR5,000.00-MYR7,000.00 4 days ago

Strategy & Operations Analyst (Associate Level) Business Analyst, Business & Production Support (MY & Regional), Technology, Cards, Group CFS

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Petaling Jaya, Selangor, Malaysia 2 months ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Business Analyst, Program Management (MY & Regional), Technology, Cards, Group CFS Business Analyst, Digital & Innovation (MY & Regional), Technology, Cards, Group CFS

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Business Analyst, Program Management – Compliance (MY & Regional), Technology, Cards, Group CFS Country

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Business Analyst, Program Mgmt. (MY & Regional) Technology, Cards, Group CFS

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Business Analyst, Regional Cards Platform Project, Group Cards, CFS

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Business Analyst, Technology Solutions (Customer On-boarding & Service) Business Analyst - Trade Finance / Supply Chain

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Supply Chain Manager/Senior Supply Chain Analyst

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Business Analyst - Loans, Origination, and Credit Processing

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Associate Manager - Business Analyst Marketplace Operations

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Business Analyst, Technology Solutions (Consumer Internet Banking / Payment)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

As a Cloud & Digital Workplace Analyst, you will provide first-line support for virtual servers and Microsoft Azure environments. You will be responsible for performing daily operational tasks, monitoring systems, handling basic service requests, and performing routine changes across both cloud and on-prem infrastructure. This includes basic support for VMware virtualization platforms, backup jobs, and networking components. You will escalate complex issues as needed while gaining hands-on experience across hybrid IT environments. This role is ideal for someone early in their IT infrastructure career looking to develop practical skills in cloud and infrastructure operations.

The Person

You are proactive, customer-focused, and eager to learn. You possess a strong foundational understanding of server and Azure Technology and are comfortable following standard operating procedures. You work well in a team environment and are committed to providing timely support and accurate documentation.

Accountabilities

Primarily related to on-prem server support, routine user/system operations, and hybrid infrastructure:

• Monitor server environment health using tools like LogicMonitor.
• Log and triage incidents and service requests.
• Perform basic troubleshooting of server issues (e.g., CPU usage, Memory usage, Disk space, VM availability, backup status).
• Handle common service requests (e.g., password resets, access requests).
• Escalate complex or unresolved issues to Level 2 or Level 3 teams.
• Support patching for Windows OS and backup (Commvault, Veeam, Avamar) verification tasks under guidance.
• Follow change management processes for standard changes/emergency changes.
• Maintain accurate ticket documentation and update knowledge base where needed.
• Assist with daily reporting and shift handovers.

2. Public Cloud

Focused on Azure-specific monitoring, troubleshooting, and governance tasks:

• Monitor Azure environment health using tools like Azure Monitor.
• Perform basic troubleshooting of Azure issues (e.g., CPU usage, VM availability, backup status).
• Support patching and backup verification tasks under guidance.
• Follow change management processes for standard changes/emergency changes.
• Maintain accurate ticket documentation and update knowledge base where needed.
• Assist with daily reporting and shift handovers.

Your Experience

• 0–2 years of experience in IT support or infrastructure roles.
• Basic knowledge of Windows Server, Azure portal, and Active Directory.
• Familiarity with ITSM tools and ticketing systems.
• Understanding of patching, backups (Commvault, Veeam, Avamar), and system monitoring.
• Willingness to learn scripting and automation (PowerShell/Azure CLI).
• Good communication and customer service skills.
• Relevant IT certifications (e.g., CompTIA, AZ-900, AZ-104, ITIL Foundation, VMware Certified Technical Associate (VCTA), VMware Certified Professional (VCP), Endpoint Administrator (MD-102), Microsoft 365 Certified Fundamentals (MS-900)) are a plus.

As a valued member of ‘Logicalis Asia Pacific MSC ' you will enjoy several benefits, such as;

Supportive team environment : Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"

Pick your own adventure : Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it!

Breadth of experience and purpose : People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.

Flexible, modern, working arrangements : A hybrid working model that allows for a balance of productive remote working and in-person collaboration.

Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity.

About us:

We are Logicalis, Architects of Change. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

If you’re interested in career opportunities, but not ready to apply, join our Talent Network to stay connected to us and receive updates on the latest job opportunities and company news.

#J-18808-Ljbffr

As a Cloud & Digital Workplace Analyst, you will provide first-line support for virtual servers and Microsoft Azure environments. You will be responsible for performing daily operational tasks, monitoring systems, handling basic service requests, and performing routine changes across both cloud and on-prem infrastructure. This includes basic support for VMware virtualization platforms, backup jobs, and networking components. You will escalate complex issues as needed while gaining hands-on experience across hybrid IT environments. This role is ideal for someone early in their IT infrastructure career looking to develop practical skills in cloud and infrastructure operations. The Person You are proactive, customer-focused, and eager to learn. You possess a strong foundational understanding of server and Azure Technology and are comfortable following standard operating procedures. You work well in a team environment and are committed to providing timely support and accurate documentation. Accountabilities Primarily related to on-prem server support, routine user/system operations, and hybrid infrastructure: Monitor server environment health using tools like LogicMonitor. Log and triage incidents and service requests. Perform basic troubleshooting of server issues (e.g., CPU usage, Memory usage, Disk space, VM availability, backup status). Handle common service requests (e.g., password resets, access requests). Escalate complex or unresolved issues to Level 2 or Level 3 teams. Support patching for Windows OS and backup (Commvault, Veeam, Avamar) verification tasks under guidance. Follow change management processes for standard changes/emergency changes. Maintain accurate ticket documentation and update knowledge base where needed. Assist with daily reporting and shift handovers. 2. Public Cloud Focused on Azure-specific monitoring, troubleshooting, and governance tasks: Monitor Azure environment health using tools like Azure Monitor. Perform basic troubleshooting of Azure issues (e.g., CPU usage, VM availability, backup status). Support patching and backup verification tasks under guidance. Follow change management processes for standard changes/emergency changes. Maintain accurate ticket documentation and update knowledge base where needed. Assist with daily reporting and shift handovers. Your Experience 0–2 years of experience in IT support or infrastructure roles. Basic knowledge of Windows Server, Azure portal, and Active Directory. Familiarity with ITSM tools and ticketing systems. Understanding of patching, backups (Commvault, Veeam, Avamar), and system monitoring. Willingness to learn scripting and automation (PowerShell/Azure CLI). Good communication and customer service skills. Relevant IT certifications (e.g., CompTIA, AZ-900, AZ-104, ITIL Foundation, VMware Certified Technical Associate (VCTA), VMware Certified Professional (VCP), Endpoint Administrator (MD-102), Microsoft 365 Certified Fundamentals (MS-900)) are a plus.

As a valued member of ‘ Logicalis Asia Pacific MSC ' you will enjoy several benefits, such as; Supportive team environment : Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help" Pick your own adventure : Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it! Breadth of experience and purpose : People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success. Flexible, modern, working arrangements : A hybrid working model that allows for a balance of productive remote working and in-person collaboration. Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie

Confidence, Capability, Curiosity. About us:

We are Logicalis, Architects of Change. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate. If you’re interested in career opportunities, but not ready to apply, join our Talent Network to stay connected to us and receive updates on the latest job opportunities and company news.

#J-18808-Ljbffr

CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

Join to apply for the

CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

role at

All jobs CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

2 days ago Be among the first 25 applicants Join to apply for the

CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

role at

All jobs The Role

As a Cloud & Digital Workplace Analyst, you will provide first-line support for virtual servers and Microsoft Azure environments. You will be responsible for performing daily operational tasks, monitoring systems, handling basic service requests, and performing routine changes across both cloud and on-prem infrastructure. This includes basic support for VMware virtualization platforms, backup jobs, and networking components. You will escalate complex issues as needed while gaining hands-on experience across hybrid IT environments. This role is ideal for someone early in their IT infrastructure career looking to develop practical skills in cloud and infrastructure operations. The Role

As a Cloud & Digital Workplace Analyst, you will provide first-line support for virtual servers and Microsoft Azure environments. You will be responsible for performing daily operational tasks, monitoring systems, handling basic service requests, and performing routine changes across both cloud and on-prem infrastructure. This includes basic support for VMware virtualization platforms, backup jobs, and networking components. You will escalate complex issues as needed while gaining hands-on experience across hybrid IT environments. This role is ideal for someone early in their IT infrastructure career looking to develop practical skills in cloud and infrastructure operations.

The Person

You are proactive, customer-focused, and eager to learn. You possess a strong foundational understanding of server and Azure Technology and are comfortable following standard operating procedures. You work well in a team environment and are committed to providing timely support and accurate documentation.

Accountabilities

Digital Workplace

Primarily related to on-prem server support, routine user/system operations, and hybrid infrastructure:

Monitor server environment health using tools like LogicMonitor. Log and triage incidents and service requests. Perform basic troubleshooting of server issues (e.g., CPU usage, Memory usage, Disk space, VM availability, backup status). Handle common service requests (e.g., password resets, access requests). Escalate complex or unresolved issues to Level 2 or Level 3 teams. Support patching for Windows OS and backup (Commvault, Veeam, Avamar) verification tasks under guidance. Follow change management processes for standard changes/emergency changes. Maintain accurate ticket documentation and update knowledge base where needed. Assist with daily reporting and shift handovers. Public Cloud

Focused on Azure-specific monitoring, troubleshooting, and governance tasks:

Monitor Azure environment health using tools like Azure Monitor. Perform basic troubleshooting of Azure issues (e.g., CPU usage, VM availability, backup status). Handle cloud-specific service requests (e.g., resource tagging). Support patching and backup verification tasks under guidance. Follow change management processes for standard changes/emergency changes. Maintain accurate ticket documentation and update knowledge base where needed. Assist with daily reporting and shift handovers.

Your Experience

0–2 years of experience in IT support or infrastructure roles. Basic knowledge of Windows Server, Azure portal, and Active Directory. Familiarity with ITSM tools and ticketing systems. Understanding of patching, backups (Commvault, Veeam, Avamar), and system monitoring. Willingness to learn scripting and automation (PowerShell/Azure CLI). Good communication and customer service skills. Relevant IT certifications (e.g., CompTIA, AZ-900, AZ-104, ITIL Foundation, VMware Certified Technical Associate (VCTA), VMware Certified Professional (VCP), Endpoint Administrator (MD-102), Microsoft 365 Certified Fundamentals (MS-900)) are a plus.

Benefits

As a valued member of ‘ Logicalis Asia Pacific MSC ' you will enjoy several benefits, such as;

Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help" Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it! Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success. Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in-person collaboration.

Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie

Confidence, Capability, Curiosity.

About us:

We are Logicalis, Architects of Change. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate. Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Human Resources Services Referrals increase your chances of interviewing at All jobs by 2x Sign in to set job alerts for “Operations Analyst” roles.

Operations Excellence Manager (Kuala Lumpur)

Country Heights Damansara, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR5,000.00-MYR7,000.00 4 days ago Strategy & Operations Analyst (Associate Level)

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Business Analyst, Digital & Innovation (MY & Regional), Technology, Cards, Group CFS

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Business Analyst, Program Management – Compliance (MY & Regional), Technology, Cards, Group CFS Country

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Business Analyst, Program Mgmt. (MY & Regional) Technology, Cards, Group CFS

Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Petaling Jaya, Selangor, Malaysia 1 month ago Business Analyst, Regional Cards Platform Project, Group Cards, CFS

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Business Analyst - Trade Finance / Supply Chain

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Associate Manager - Business Analyst Marketplace Operations

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Business Analyst, Technology Solutions (Consumer Internet Banking / Payment)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

Join to apply for the

CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

role at

Logicalis Asia Pacific CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

2 days ago Be among the first 25 applicants Join to apply for the

CLOUD & INFRASTRUCTURE OPERATIONS ANALYST

role at

Logicalis Asia Pacific Get AI-powered advice on this job and more exclusive features. The Role

As a Cloud & Digital Workplace Analyst, you will provide first-line support for virtual servers and Microsoft Azure environments. You will be responsible for performing daily operational tasks, monitoring systems, handling basic service requests, and performing routine changes across both cloud and on-prem infrastructure. This includes basic support for VMware virtualization platforms, backup jobs, and networking components. You will escalate complex issues as needed while gaining hands-on experience across hybrid IT environments. This role is ideal for someone early in their IT infrastructure career looking to develop practical skills in cloud and infrastructure operations. The Role

As a Cloud & Digital Workplace Analyst, you will provide first-line support for virtual servers and Microsoft Azure environments. You will be responsible for performing daily operational tasks, monitoring systems, handling basic service requests, and performing routine changes across both cloud and on-prem infrastructure. This includes basic support for VMware virtualization platforms, backup jobs, and networking components. You will escalate complex issues as needed while gaining hands-on experience across hybrid IT environments. This role is ideal for someone early in their IT infrastructure career looking to develop practical skills in cloud and infrastructure operations.

The Person

You are proactive, customer-focused, and eager to learn. You possess a strong foundational understanding of server and Azure Technology and are comfortable following standard operating procedures. You work well in a team environment and are committed to providing timely support and accurate documentation.

Accountabilities

Digital Workplace

Primarily related to on-prem server support, routine user/system operations, and hybrid infrastructure:

Monitor server environment health using tools like LogicMonitor. Log and triage incidents and service requests. Perform basic troubleshooting of server issues (e.g., CPU usage, Memory usage, Disk space, VM availability, backup status). Handle common service requests (e.g., password resets, access requests). Escalate complex or unresolved issues to Level 2 or Level 3 teams. Support patching for Windows OS and backup (Commvault, Veeam, Avamar) verification tasks under guidance. Follow change management processes for standard changes/emergency changes. Maintain accurate ticket documentation and update knowledge base where needed. Assist with daily reporting and shift handovers. Public Cloud

Focused on Azure-specific monitoring, troubleshooting, and governance tasks:

Monitor Azure environment health using tools like Azure Monitor. Perform basic troubleshooting of Azure issues (e.g., CPU usage, VM availability, backup status). Handle cloud-specific service requests (e.g., resource tagging). Support patching and backup verification tasks under guidance. Follow change management processes for standard changes/emergency changes. Maintain accurate ticket documentation and update knowledge base where needed. Assist with daily reporting and shift handovers.

Your Experience

0–2 years of experience in IT support or infrastructure roles. Basic knowledge of Windows Server, Azure portal, and Active Directory. Familiarity with ITSM tools and ticketing systems. Understanding of patching, backups (Commvault, Veeam, Avamar), and system monitoring. Willingness to learn scripting and automation (PowerShell/Azure CLI). Good communication and customer service skills. Relevant IT certifications (e.g., CompTIA, AZ-900, AZ-104, ITIL Foundation, VMware Certified Technical Associate (VCTA), VMware Certified Professional (VCP), Endpoint Administrator (MD-102), Microsoft 365 Certified Fundamentals (MS-900)) are a plus.

Benefits

As a valued member of ‘ Logicalis Asia Pacific MSC ' you will enjoy several benefits, such as;

Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help" Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it! Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success. Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in-person collaboration.

Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie

Confidence, Capability, Curiosity.

About us:

We are Logicalis, Architects of Change. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate. Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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Cloud Kinetics Technology Solutions Private Ltd | Full time

Cloud Operations Lead

Kuala Lumpur, Malaysia | Posted on 01/16/2025

• Country Malaysia

Job Description Job Title : Cloud Operations Lead

Work Mode : Work from Office

Position Overview

We are seeking a Cloud Operations Lead to manage and optimize cloud infrastructure operations across AWS, Azure, and GCP . The ideal candidate will have expertise in cloud administration, automation, incident management, and performance optimization to ensure high availability, security, and efficiency of cloud environments.

Key Responsibilities
Cloud Operations & Management

• Oversee day-to-day cloud operations, ensuring optimal performance, security, and cost efficiency.
  
• Manage multi-cloud environments (AWS, Azure, GCP) for compute, storage, networking, and security operations.
  
• Implement monitoring, alerting, and logging using tools like CloudWatch, Azure Monitor, and GCP Operations Suite.
  
• Ensure high availability, disaster recovery, and business continuity across cloud platforms.
  

Automation & Optimization

• Develop and implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or ARM templates.
  
• Automate cloud infrastructure deployment, scaling, and maintenance using scripting (Python, PowerShell, Bash).
  
• Optimize cloud cost by implementing cost governance and rightsizing recommendations .
  

Incident & Security Management

• Lead incident response, troubleshooting, and root cause analysis for cloud-related issues.
  
• Implement security best practices , identity & access management (IAM), and compliance controls across cloud platforms.
  
• Collaborate with DevOps & Security teams to enforce policies and remediate vulnerabilities.
  
• Work closely with engineering, DevOps, and IT teams to ensure smooth cloud operations.
  
• Define SLA, SLO, and KPI metrics for cloud service availability and reliability.
  
• Mentor junior cloud engineers and drive cloud operational excellence.
  

Required Skills & Qualifications
Technical Skills

• Expertise in AWS, Azure, and GCP cloud operations .
  
• Strong knowledge of compute, networking, storage, security, and IAM across cloud platforms.
  
• Experience with monitoring & observability tools (Prometheus, Grafana, CloudWatch, Azure Monitor, Stackdriver).
  
• Proficiency in automation & IaC (Terraform, CloudFormation, Ansible).
  
• Strong scripting skills in Python, Bash, PowerShell .
  
• Hands-on experience with Kubernetes (EKS, AKS, GKE) and containerized workloads.
  

Experience

• 5-8 years of experience in cloud operations, site reliability engineering (SRE), or cloud infrastructure management .
  
• Proven track record in managing large-scale, multi-cloud environments .
  

Soft Skills

• Strong problem-solving and incident management skills.
  
• Ability to collaborate with cross-functional teams in a fast-paced environment.
  
• Excellent documentation and reporting skills.
  

Why Join Us?

• Work in a multi-cloud environment with cutting-edge technologies.
  
• Lead and define cloud operational strategies for a global organization.
  
• Competitive salary, growth opportunities, and a dynamic work environment.
  

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This job is for a Cloud & Infrastructure Operations Engineer at Deloitte. You might like this job because it focuses on personal growth, teamwork, and building communication skills while contributing to the company's success.

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Job Requirements Company Benefits

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our.

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Select how often (in days) to receive an alert:

DRSC Cloud & Infrastructure Operations Engineer

Date: 22 Aug 2025

Location:

Kuala Lumpur, MY

Title: DRSC - APAC Region – AP Technology (based in KL) – Cloud & Infrastructure Operations Engineer

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

The Cloud/Infrastructure Engineer will be responsible for providing operational support for all activities related to the public cloud and infrastructure on the x86 platform architecture including Linux for all types of servers and operating systems for Deloitte APAC

The candidate will be responsible for managing the relevant systems operationally, ensuring compliance to Deloitte global standards, and supporting troubleshooting and resolution of infrastructure-related problems. The candidate must be able to think out of the box to explore new ways of working to improve the operation of end-to-end infrastructure in the region.

A successful candidate for this position must understand thoroughly how to leverage cloud and infrastructure technology with hands-on technical experience including excellent technical skills in Linux (SUSE, RHEL, AM2) and knowledge/understanding of core network, security, database and application for concepts. The candidate should be well organized, able to work independently, and have strong verbal and written communication skills.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Analysts across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Key Responsibilities

• Responsible for provisioning, configuring, and maintaining all servers (upgrades and patching) including application software (with support from specialist SME’s – e.g. SAP BASIS team members)
• Responsible for working with the network team to maintain the health of the network and servers and ensure an optimized environment.
• Ensure infrastructure and associated solutions/services comply with Deloitte Global Standard (i.e. Global Technology Operating Model (GTOM) including Cyber/SSDLC standards)
• Support requests from SAP BW/HANA and BASIS team members (and where applicable, end users of the service), and resolve problems related to Infrastructure
• Identify and analyze any issues that relate to the performance of the systems, and work closely with the application team and other supporting teams to recommend and implement solutions to resolve - including (but not limited to) right-sizing, optimization and re-architecting
• To perform all tasks that are included in (but not limited to) the operations (BAU) run-sheet
• To consider/identify any discrepancies and/or areas of improvement in the environment and implement to ensure continuous improvement and value-add to our users
• To be involved in developing and overseeing the backup, replication, clustering and fail over strategies, including regular BCP and DR testing Creation and maintenance of proper, well-structured and complete documentation of all procedures, and configurations pertaining to the cloud/infrastructure environment

Operational (BAU) tasks

• Active monitoring/review of infrastructure health and response- including availability, usage and performance metrics (compute, storage, network etc.)
• Regular review/audit of security logs to adhere to cyber compliance requirements
• Regular review of cyber tooling dashboards to identify missing patches and vulnerabilities, and proactive management including regular patching and remediation
• Coordination of firewall changes
• Cloud cost review and optimization (via savings/reservation plans)
• Infrastructure scaling based on system load and performance review
• Storage, backup and archive management
• BCP and DR testing
• Asset records accurately captured/updated in CMDB (ServiceNow)

Requirements

• Bachelor's degree in computer sciences from local/overseas university is preferred and/or ~5+ years equivalence in an enterprise environment
• Strong hands-on technical experience implementing and managing AWS, Azure and GCP services
• In depth knowledge of managing and maintaining medium complexity Linux/Unix environments
• Deployment and operational expertise with Windows and Unix/Linux operating systems
• Knowledge of managing and maintaining databases such as MaxDB, HANA, MySQL, MS-SQL, NoSQL, Amazon RDS, Redis or PostgreSQL
• Experience with Boomi (optional), supporting components (e.g. JRE) and shell scripting
• Broad understanding of technical problems and solutions with ability and expertise to implement
  
  

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

Requisition ID: 110291

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

#J-18808-Ljbffr

This job is for a Cloud & Infrastructure Operations Engineer at Deloitte. You might like this job because it focuses on personal growth, teamwork, and building communication skills while contributing to the company's success. Demonstrate a strong commitment to personal learning and development. Understand how our daily work contributes to the priorities of the team and business. Understand the set expectations and demonstrate accountability in keeping personal performance on track. Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team. Demonstrate an appreciation for working with others. Understand what is fundamental to Deloitte’s success as a business. Demonstrate integrity and an awareness of strengths, differences, and personal impact. Develop their understanding of Deloitte and offer a fresh perspective. Job Requirements

Company Benefits

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection. Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave. Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs. Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our.

#J-18808-Ljbffr