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Digital Cloud Solution Architecture (DCSA) Manager - Cloud & AI

Microsoft Corporation

Posted 25 days ago

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Job Description

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is seeking talented professionals that will drive customer cloud adoption within the most important companies in the market. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.
As a **Digital Cloud Solution Architecture Manager** you will lead a team of DCSAs (Digital Cloud Solution Architects) that cover ASEAN (and potentially other Sales Units) to deliver on the promise of Azure and assist customers in achieving their digital transformation goals.
This opportunity will allow you to develop some of the following skills:
+ Leadership and coaching skills of the DCSAs to deliver a successful customer transformation aligned to business needs.
+ Enhance cross-team collaboration skills by supporting the sales team's quota retirement.
+ Enhance communications skills managing a geographically dispersed organization.
Your primary two responsibilities are to lead and develop the DCSAs to deliver Azure based solutions to customers to drive adoption and consumption of workloads across our latest cloud technologies. The other is to coach and develop the DCSA to build trust and expand the use of Azure beyond the initial project the DCSA is supporting.
Do you love working with customers to achieve their business outcomes? Would you love to build expertise around the leading, next generation cloud services? Do you possess superior leadership, communications, and consultative capabilities? Microsoft is seeking managers with a deep interest in cutting-edge technology to join the Digital Customer Success CSA team as a Digital CSA Manager (CSA) team lead. In this role, you will manage a team of highly talented and skilled CSAs, driving the day-to-day execution to exceed business performance targets and coaching team members. The Digital Customer Success CSA team consists of highly capable salespeople that drive Microsoft wins on the latest cloud and modern development technologies.
You are a thought leader with the ability to hold senior level discussions. You are results-oriented, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration required. You will be responsible for customer relationship development experience (Consulting, Business Development) and generate trust, build alliances. Your primary responsibilities will be to engage with customers as the central point of contact for driving adoption and consumption of workloads across our latest cloud technologies.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Attract, develop, coach, and evaluate CSAs by setting a clear bar for excellence. Build a high performing team that will be diverse and inclusive with a typical team size of 10+ employees. Coaches team to plan portfolio growth and utilizes portfolio plans to build industry/team plan, leveraging own expertise and hands-on experiences.
+ Are a strategic partner to executive-level business and technical decision makers (e.g., C-level, school system leaders) to guide customers in defining and realizing their digital and business transformational targets. Leverages expertise in relationship building and influencing to mentor team in building strategic partnerships.
+ Coach and enable your team to accelerate Azure projects to production, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration. Lead team to meet and exceed monthly, quarterly, and annual team targets. Lead team to actively engage accounts to drive services consumption and up-sell and cross-sell based on strategic plans and needs.
+ Lead team to meet and exceed monthly, quarterly, and annual team targets and accurately forecast, assess risk, and identify exceptional performance plans in weekly deal and pipeline reviews with senior management.
+ Support and enables team to drive customer change and optimization of change management by applying deep knowledge of change management principles, creating influence strategies with senior decision makers to scale change across organizational boundaries, and articulating alignment between customer culture and digital transformation.
**Qualifications**
**Required Qualifications:**
+ 8+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
+ OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
+ OR Relevant certifications from Microsoft or competitive platforms AND 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
+ OR equivalent experience
+ 2+ years cross-team lead experience
+ 3+ years people management experience
**Preferred Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technical architect, consulting, design and implementation, and/or sales
+ OR equivalent experience
+ AZ 104 + AZ 303/304 or AZ305 (or equivalent of other platform certs (AWS, GCP), OR required within first 3 months of start date
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Cloud Solution Architect Manager

Microsoft Corporation

Posted 19 days ago

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Job Description

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
As a Cloud Solution Architect Manager in CSA Global Delivery, you will lead a talented team of Cloud Solution Architects through whom you will be responsible for the realization of successful outcomes for our Unified customers in your designated territory.
You will also have the opportunity to enhance the value that we as Microsoft provides to our customers by scaling through the Microsoft Delivery Partner ecosystem based on strategic decision making and careful planning with the account team stakeholders. This opportunity will allow you to develop deep business acumen and hone your Delivery Partner management skills as well as increase your capabilities to provide successful outcomes for our customers.
We are looking for a Cloud Solution Architect (CSA) Manager who is passionate about the need for People & Process to enable our customers' technology modernization strategies and to drive AI transformation on the Microsoft Cloud. You will lead a team of CSAs that leverage the entire Microsoft technology stack and bring professional subject matter expertise to help customers achieve business value from their Microsoft investments by focusing on areas such as transformation, modernization, cloud adoption and more.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
You will model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.
You will care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.
You will coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success and lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization and engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.
You will analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business and create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice.
You will manage your team's performance against business measures and delivery excellence expectations for your territory and customer engagements, applying a data-driven approach to your prioritisation and decision-making.
You will lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes.
You will lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support and coach your team to understand the Support Catalog and how to leverage the offerings
**Qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
o OR equivalent experience
- 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
- In depth knowledge of the offerings portfolio in at least one Microsoft Solution Area in the Unified space
- 5+ years people management experience such as managing consultants, technical sales teams and/or technical architects
- Demonstrable experience of working with or managing Outsourced Partners
- 6+ years experience working in a customer-facing role (e.g., internal and/or external).
- 6+ years experience leading technical projects, teams, or functions
- Proficiency in English and Mandarin is required to liaise with English-speaking and Mandarin-speaking clients.
- Cantonese or Japanese is plus
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Oracle Cloud Technology Sales Manager

Kuala Lumpur, Kuala Lumpur Oracle

Posted 15 days ago

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Job Description

**Job Description**
If you are looking to take the next step in your career by offering great effective, efficient, and commercially viable solutions to your enterprise clients, then one of our Technology Cloud sales roles could be your springboard to success.
We've got exciting new opportunities opening up working with Oracle's Cloud sales teams. So if you are passionate, customer centric, happy to engage with lots of customer in weekly basis using face to face and digital channels, have an innovative and entrepreneur spirit and like to have fun whilst you work, then this could be the perfect opportunity for you.
Having a sense of humor in what can be a pressure in sales environment helps, and the rewards for your contribution include a compensation and benefits package and a continuous training program in a structured environment that are world class.
Join us and become the trusted advisor of your clients. Join us and became a Cloud digital sales business expert in the #1 Data company.
**Job Description**
We are seeking motivated sales people who will sell and deliver the latest industry insights into how Oracle Cloud Infrastructure (OCI) both in IaaS and PaaS environment for public and private cloud portfolio. You will help your customers, who have business "pains" from their growing data volumes and aggressive service-level expectations, to achieve quantifiable business outcomes and have an exceptional customer experience. Happy customers will be keen to have more (we call it expansions) and delighted to renew their contracts.
**Responsibilities**
+ Interact with customers business contacts IT & Business and identify opportunities using" business language
+ Deliver high level of activities on weekly basis to create and mature qualified pipeline opportunities.
+ Win opportunities on monthly basis and quarterly basis
+ Maintain accurate records of customer interactions, pipeline status and forecasted opportunities in our Customer Connect system.
+ Develop proactive relationships and collaborate with extended Tech Cloud teams (Marketing, Business development, Presales, Consultants, Customer success team, etc.)
+ Develop and execute a sales plan that provides complete territory and sector specific coverage
+ Develop appropriate sales programs and solutions; maintain up-to-date competitive information and compile regional success stories
+ Lead successful go-to-market campaigns by working closely with internal marketing specialists
+ Contribute and lead in account planning, customer/market analysis, and strategy sessions.
+ Contribute individually and as a team member, providing direction and mentoring to others.
**Required Skills**
+ Strong believer on Cloud model and customer success centric.
+ Creative with strong problem-solving skills and an ability to succeed in a volume and value oriented - fast-paced environment.
+ Always open to learn and constantly looking for self-development.
+ Experience in software sales, including Cloud Service experience would be an advantage.
+ Proven track record in a sales-driven organization, selling technology-related products and services
+ Experience selling public and private cloud, business analytics, big Data, SOA would be an advantage
+ Solid written, verbal, and presentation skills
+ Proven ability to work well as part of an extended sales team
+ Knowledge of Oracle Cloud Infrastructure products and Exadata Cloud at Customer is preferred but not essential
+ Fluency in English
+ Team player and self-motivated
Career Level - IC4
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Cloud Solution Architect (CSA) Manager

Microsoft Corporation

Posted 25 days ago

Job Viewed

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Job Description

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
We are looking for a **Cloud Solution Architect (CSA) Manager** who is passionate about the need for People & Process to enable our customers' AI transformation on the Microsoft Cloud. You will lead a team of CSAs leveraging Microsoft Cloud and professional subject matter expertise helping customers achieve business value from their Microsoft investments by focusing on areas such as governance, operations, adoption, Copilot, AI, FinOps, and more. This role is flexible in that you can work from home with up to 50% customer travel.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ You will model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.
+ You will care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.
+ You will coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success and lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization and engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.
+ You will analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business and create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support,Consumption and Usage aspects of your practice.
+ You will manage your team's performance against business measures and delivery excellence expectations for your portfolio of customers and projects, applying a data-driven approach to your prioritisation and decision-making.
+ You will lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes. 
+ You will lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support and coach your team to understand the Support Catalog and how to leverage the offerings
**Qualifications**
Required Qualifications:
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Preferred Qualifications:
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ 6+ years experience working in a customer-facing role (e.g., internal and/or external).
+ 6+ years experience leading technical projects, teams, or functions
+ Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
+ 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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